Expanding your at-home workforce may have a significant effect on network architecture, cybersecurity, and company processes. Progent has 20 years of experience helping SMBs to design, configure, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your The Woodlands company to pick the right technologies and adhere to leading practices in building and operating a secure virtual ecosystem for telecommuters that promotes teamwork and delivers maximum business value. Progent can provide services that go from as-needed expertise for getting you over challenging technical roadblocks to full project management to help you carry out business-critical initiatives.

Progent's consultants can help The Woodlands, Texas companies to with any facet of creating a high-functioning work-from-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, security and compliance, backup/restore solutions, and streamlined management.

Infrastructure for a Remote Workforce
Configuring the network infrastructure needed for a remote work environment can be especially complicated if you must accommodate a mix of worker-owned hardware like desktop computers and laptops, routers, and Wi-Fi appliances from various manufacturers and with a variety of OS software and firmware releases. Progent's background providing online support for both outdated as well as current IT products in remote office venues allows you to make efficient use of your available network infrastructure and offers ready access to top-tire consultants for making necessary updates. Services offered by Progent to assist you to create a productive work-at-home infrastructure include:

  • Virtual Private Network technology allows you to establish a secure tunnel for authorized remote employees to use IT assets situated at your corporate datacenter or in a public cloud. Progent's consultants can assist your company to deploy and maintain VPN access between your at-home workforce and your various network resources by providing online VPN configuration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can help your at-home workers to utilize Cisco's AnyConnect software to provide secure VPN tunneling for a broad range of endpoint devices such as Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms enable an at-home worker to see and use a data center PC's desktop. This gives network managers substantial control over the digital environment of telecommuters and ensures them a familiar work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers connect at-home computer networks to the Internet and typically support VPN connections, local Wi-Fi networks, and firewalls. Progent offers expert online consulting for integrating home routers from all major vendors. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically shared by the whole family and guests, are frequently utilized by telecommuters to access their router for work. This can cause performance as well as cybersecurity problems. Progent can assist you to resolve these problems by delivering services that include Cisco Aironet integration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti WiFi AP integration assistance.
  • Internet access solutions impact the speed and availability of connections between at-home workers and the company network. Line-of-business applications might require backup Internet access in the event the primary connection fails. Progent can provide guidance for picking Internet service providers, selecting sensible bandwidth and data volume packages, and configuring high-availability Internet access. Refer to Internet access integration services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your The Woodlands, Texas business, call 1-800-993-9400 or go to Contact Progent.



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    Progent is one of the most expert network support firms for creating email and messaging systems based on Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies get all the benefits of Exchange Server 2000 under common scenarios such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 Server administration.

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    Open Now Juniper SA4500 SSL VPN Security Services

    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Urgent Computer Engineer Windows Active Directory

    Windows Active Directory requires significant hands-on experience to integrate optimally across a large corporation. Progentís Microsoft Premier consultants are skilled in planning, deploying, and maintaining sophisticated Enterprise Active Directory installations. Progentís areas of proven competence with Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, cleaning up residual legacy software configuration objects in online AD environments, and repair of unsuccessful configurations of AD and Active Directory-integrated applications.

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    Progent's ProSight Email Guard uses the technology of top data security companies to deliver web-based control and world-class protection for your email traffic. The hybrid architecture of ProSight Email Guard managed service combines cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from reaching your network firewall. This reduces your exposure to external attacks and saves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a further level of inspection for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.

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    Progent's virtual classroom webinars offer small businesses the cost savings, simplicity, and versatility of online seminars and the proven training techniques of seasoned instructors who employ the latest technology to reproduce live, participatory classes. Progent offers webinar education for key desktop software including elements of Microsoft Office suite such as Microsoft Excel, Word, Access, and Project: Dynamics accounting and management information solutions such as MS Dynamics GP (Great Plains); as well as other top desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.

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    Microsoft Systems Management Server offers added functionality for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs reduce the overall administrative expense of managing and deploying software products by making it easier to install system images, manage mobile computers, and operate management tools. In addition to alerting you about techniques to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and implement IT tasks involving areas that Feature Packs are designed to make more efficient. Progent's migration and update services can lower spending and reduce business disruption as you transition to the latest operating systems and applications. Progent's wireless consulting experts can help you define sensible processes and standards to manage PDAs and intelligent mobile phones so your field force stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security plan that includes standards, processes and IT products to keep your IT computer system safe.

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    Progent's certified SonicWall firewall consultants can help you deploy, manage, and tune SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 2040 products. Progent's CISM and GIAC-certified network security consultants can help you incorporate SonicWall firewalls into an end-to-end security solution and build protection into your corporate processes.

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    Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks firewall appliances to provide a next-generation cybersecurity ecosystem that spans your on-premises and cloud-based resources and protects all users anywhere with any device.

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