Enlarging your remote workforce may have a significant effect on IT architecture, security/compliance, and company workflows. Progent has two decades of experience helping businesses of all sizes to design, configure, administer, tune, and debug IT networks that incorporate a remote workforce. Progent can help your Las Vegas company to select the appropriate technologies and adhere to best practices in building and operating a safe virtual office solution for teleworkers that promotes teamwork and delivers top value. Progent can provide support services ranging from as-needed guidance for getting you over challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Las Vegas, Nevada companies to with any aspect of creating a high-performing work-at-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk services, security and compliance, backup/restore solutions, and centralized management.

Help Desk Call Center Services for At-Home Workers
A rapid, organization-wide transition to a telecommuter business model, which could be the result of an epidemic or as a component of a disaster recovery/business continuity preparedness plan, can overstretch even a high-performing in-house Call Desk. Progent's Help Desk services make it possible for organizations of any size to outsource or augment their Help Desk Call Center with Progent's remote Technical Response Center (TRC) services.

  • Progent's Standard Support Desk services leverage Progent's nationwide network of online IT support experts along with enterprise-class trouble ticketing and tracking technology to provide an economical, state-of-the-art Help Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all aspects of online Level 1 PC support from help requests to trouble ticket creation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal allows at-home employees to check or update the status of their current trouble tickets, add information, and upload screen captures or relevant files. Desktop support services are delivered at a substantial discount off Progent's ordinary Level 1 technical support rates, and Progent makes available the option of rapid escalation to Level 2 and Level 3 support experts to resolve advanced problems. For details, visit Progent's Standard Helpdesk Services for small and mid-size businesses.
  • Progent's Call Desk Augmentation Service allows you to expand your current Call Desk organization by sharing responsibilities for Help Desk services transparently between your regular support organization and Progent's nationwide pool of desktop support engineers and subject matter experts. Progent's shared Help Desk Call Center service is based on a collaborative support solution based on the number one professional services automation (PSA) platform for managing service requests and trouble tickets, assigning responsibility, tracking progress, and generating management reports. To learn how Progent's Call Center Augmentation Services can enable your company to deliver best-in-class desktop support to your at-home workforce, see Progent's Call Center augmentation Services.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining an efficient telecommuter solution for your Las Vegas, Nevada organization, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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  • Email Quarantine Consultants
    Email Encryption Key Management Professionals

    Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver web-based management and comprehensive protection for all your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The cloud filter acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your exposure to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further level of analysis for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.

  • SQL Server 2014 Virtual Machines Network Consulting SQL Server 2014 AlwaysOn Specialists

  • Computer Engineer Windows PC Simulation on Apple macOS
    Technical Support Services Windows Virtual Desktop for Mac

    For businesses with a mix of Mac and Windows computers, there exist two popular solutions for running Microsoft Windows-dependent applications on an Apple Mac: remote access to an actual Windows PC or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to attach a Mac to a remote Microsoft Windows-based PC to use Windows applications and share network resources. Virtual PC for Apple Mac emulates Microsoft Windows on an Apple Mac system so you are able to use Microsoft Windows programs directly. Progent's macOS and Mac OS X technology support experts can help your organization to manage these products for using Microsoft Windows applications on your Apple Macs and can in addition help your company to assess and install third-party solutions for Microsoft Windows PC emulation.

  • SQL Server 2016 and Excel Technical Support SQL Server 2016 Security Integration Services
  • Security Audit Consultant 24 Hour Specialist Wireless Security
  • Security Certification Security Protecting CISSP Henderson Nevada

  • Office Access database Design Firms
    Database DBA Network Engineer

    Progentís team of expert programmers, database designers, and program management consultants can assist enterprise clients to carry out development programs for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to veteran project managers for high-level planning and program co-ordination or Progent can help customers plug expertise gaps by providing relational database designers and programmers experienced in developing line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist clients to integrate SharePoint with other data sources like Microsoft SQL and Excel to build data-intensive intranets and portal sites. Progent also offers expertise with web development technologies and can help clients to create, expand, repair, or migrate web-based applications to take advantage of the latest advances in web technology.

  • Security Consulting Company Windows 8.1 Client Hyper-V Cisco and Microsoft Certified Experts Microsoft Windows Engineers
  • Service Reports Onsite Technical Support Service Reports Setup and Support
  • SharePoint 2010 Integration Las Vegas, NV Las Vegas, NV SharePoint 2010 Integration Support
  • SharePoint Server 2010 Professional Windows SharePoint Services Support Outsourcing
  • Small Business 100 Access Point Online Support Services Small Business WAP351 Integration Support
  • Small Business Network Consulting Group Microsoft Consultancy Firms Microsoft
  • Small Business Wireless AP Remote Consulting Small Business APs Online Consulting
  • Small Office Consultants Small Business Consulting Services Firm

  • Online Help Citrix Disaster Recovery
    Citrix Workflow Studio Consultancy

    Progent's Citrix-certified experts can assist you to evaluate the business value of the various editions of Citrix Essentials for Hyper-V, assist you to use Citrix management tools in your Hyper-V network, and show you how you can deploy Citrix Essentials for Hyper-V to improve the responsiveness, uptime, consistency, and fault tolerance of your virtual network while lowering the cost of resources and support and simplifying administrative processes.

  • Solaris Support Services Engineer Solaris
  • Solaris to Windows Migration Emergency Upgrade Help UNIX
  • Specialist NetApp MetroCluster Synchronous Replication NetApp MetroCluster Troubleshooting Technology Professional
  • Specialists Part-Time CIO Consultant CIO
  • Specialists Windows Server 2012R2 Active Directory Microsoft Certified Partner Windows Server 2012R2 Multitenancy Consulting Services
  • Sun Solaris Security Consultant 24-7 Sun Solaris Security Tech Services
  • System Center 2012 Configuration Manager Engineer SCCM 2012 Upgrade Specialist
  • Las Vegas, NV Work from Home Employees Consultants nearby Las Vegas - Call Desk Solutions Assistance
  • Technical Support ASA 5580 Firewall ASA Computer Engineer

  • SonicWall TZ500 Firewall Firewall Configuration
    SonicWall TZ400 Firewall Computer Security Specialist

    Progent's certified SonicWall firewall experts can help you configure, maintain, and update SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity experts can help you incorporate SonicWall firewalls into a complete network protection solution and design protection into your business processes.

  • Technology Consulting Microsoft Project Server 2010 24 Hour Developer Firm Project Server
  • Technology Consulting Services Hybrid Office 365 integration IT Services Office 365 and on-premises Exchange
  • Technology Professional Cisco CCIE Cisco Configuration Assistant Consultancy
  • Telecommuters Consulting Services near me in Las Vegas - Integration Expertise Offsite Workforce Las Vegas Consulting - Solutions Consulting Clark County Nevada
  • Top Consulting Firms Windows Server 2019 Las Vegas Windows Server 2016 Computer Help Henderson Nevada
  • Top ISA 2006 Firewall Specialists Consultant Services Microsoft ISA Server 2006
  • Henderson Nevada Las Vegas Remote Workers Help Desk Augmentation Guidance
  • Top Quality Remote Workers Assistance in Las Vegas - Backup Solutions Consulting Experts Las Vegas, NV Immediate Remote Workforce Guidance nearby Las Vegas - Backup/Restore Solutions Consulting and Support Services
  • Ubiquiti UniFi Mobile App Consultant Immediate Ubiquiti UAP-AC WiFi access point Specialist
  • Ubuntu Linux, Sun Solaris, UNIX Remote Support Services Las Vegas, Clark County Suse Linux, Solaris, UNIX Onsite Technical Support Las Vegas
  • Unified CM Integration Services Collaboration Onsite Technical Support
  • Urgent Support Exchange 2000 Server Upgrade Microsoft Exchange 2000 Upgrade Remote Technical Support

  • Top Quality ProSight VM Hosting Services
    Private Cloud Integration Engineer

    Progent's ProSight Virtual Hosting service offers advanced virtualization technology, a world-class data center, and the technical support expertise of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a complete IT outsourcing alternative that enhances network dependability and security, eliminates management distraction, and lowers expenses. With Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and critical business application servers supported within a secure and fault tolerant data center on a fast, non-stop virtual server configured and supported by Progent's network support professionals.

  • VMware GSX Server Consultancy Professionals VMware
  • VMware vRealize Orchestrator vRO Consult VMware NSX Design Specialists

  • Top Quality Network Engineer Redundant Internet
    Microsoft Certified Expert Technical Consultant Clustered Windows

    Progentís Disaster Recovery/Business Continuity (DR/BC) consultants have extensive experience assisting small businesses to minimize system downtime by providing affordable online consulting for disaster recovery/business continuity planning, fault-tolerant network architecture, backup/restore systems, and non-disruptive maintenance. Progentís business continuity consultants can assist you to plan and test an efficient business continuity plan that matches your business goals and budget. Progentís disaster recovery specialists can assist you to design, deploy, and support resilient technologies such as non-stop Internet connectivity, virtualized servers, fail-over clustering, load balancing, continual off-site backup, and multi-location hot backup centers.

  • VPN Routers Support and Help 24x7x365 VPN Routers Specialist
  • Virtual Office Microsoft Consultants Subcontractor Work from Microsoft Consultants Openings
  • At Home Workers Las Vegas Assistance - Help Desk Call Center Outsourcing Consulting Clark County Nevada
  • Wave 2 WiFi Online Troubleshooting Professionals Wireless Bridge
  • Offsite Workforce Las Vegas Consulting - Help Desk Solutions Expertise Las Vegas
  • Windows 8.1 Upgrade Professionals Windows 8.1 Client Hyper-V Software Support

  • Specialists MetroCluster Management
    After Hours Engineer NetApp MetroCluster Disk Pools

    NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with synchronous replication to provide fast, zero RPO disaster recovery (DR) between sites located up to 185 miles (300km) apart. Progent's team of seasoned IT consultants can help your business to design, configure, manage, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that aligns with your technical requirements and budget. Progent can make sure you follow best practices for installing your MetroCluster environment by delivering guidance with procedures like assigning shelf IDs, determining plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery system to verify adherence with information assurance standards and government requirements.

  • Windows Hyper-V 2016 Technology Consulting Hyper-V 2016 Security and Compliance Remote Support Services
  • Work at Home Employees Assistance in Las Vegas - Security Solutions Consulting Experts Las Vegas USA Top Quality Telecommuters Las Vegas Guidance - Endpoint Security Systems Expertise Las Vegas Nevada USA

  • Aironet AP Management Technical Support
    Aironet Wave 2 Wi-Fi Access Point Specialist

    Progent's Cisco CCIE-certified wireless infrastructure consultants can provide remote or onsite integration and debugging support to assist you to design, configure, upgrade, optimize, administer and debug Aironet Wi-Fi AP environments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also help you to integrate your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to create an enterprise-wide connectivity solution that is simple to administer and scale. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, location and configuration of Aironet Wi-Fi access points to accommodate your specific workplace design, building structure, and anticipated network traffic.

  • client credential management Engineers SSL certificate management Professionals
  • Las Vegas Remote Workers Call Desk Augmentation Guidance Las Vegas Nevada
  • wireless IP phone integration Network Engineer 802.11ac Wireless Access Point Online Support

  • Microsoft Certified Design Amazon Glacier integration
    Amazon AWS Machine Image Outsourced Programming

    Progent offers affordable remote consulting to assist companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security.


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