Enlarging your remote workforce may have a major effect on network infrastructure, security, and corporate processes. Progent has two decades of experience helping businesses of all sizes to plan, configure, administer, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Grand Rapids organization to select the right tools and adhere to best practices in building and maintaining a safe virtual office ecosystem for teleworkers that promotes collaboration and returns maximum business value. Progent offers support services ranging from as-needed guidance for getting you past occasional IT bottlenecks to comprehensive project management to help you carry out mission-critical tasks.

Progent's consultants can help Grand Rapids, Michigan organizations to succeed with any facet of creating a high-performing work-from-home ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, data security, backup/restore solutions, and unified management.

Unified Management for At-Home Workers
Microsoft has rebranded and rebundled its endpoint management products under the title Microsoft Endpoint Manager, which includes Intune for cloud-based management of remote endpoints and Configuration Manager for managing onsite computers. Microsoft Endpoint Manager offers a centralized environment for protecting corporate data by controlling local, mobile, and at-home endpoint devices.

Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud service for managing and securing remote computers and applications. Remote endpoint devices can be personally owned or business owned. Network admins managing the enrolled endpoint computers of at-home workers can utilize Intune to provision and validate applications on devices, push patches and certificates, set up policies for permission to access information and resources, manage passwords, create VPN tunnels, control how home-based workers share data, set up threat protection, verify compliance, and wipe corporate data from lost, stolen or deactivated endpoint devices. Intune can be used with Apple iOS, Google Android, Windows, and macOS endpoints. To find out about Intune and how Progent can assist your company to use Microsoft's Endpoint Management to manage the endpoint computers of your teleworkers, see Intune teleworker endpoint management consultants.

VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified MDM platform that helps network administrators to keep off-premises endpoints current and protected. Workspace ONE uses VMware AirWatch technology for centralized endpoint administration along with VMware's Horizon virtual software delivery platform for identity control, app management, and configuration management of endpoints. Workspace ONE runs with devices based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-site deployment via a perpetual license. Top capabilities of Workspace ONE include fast remote deployment of new laptops, quick onboarding of new users, policy setting and enforcement for all classes of devices, aggregated management reporting and performance analytics, email encryption, and tight integration with Microsoft applications and cloud services. For details about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE mobile device management expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient telecommuter solution for your Grand Rapids, Michigan business, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

  • 24-7 Troubleshooting Offsite Employees Cloud Integration Troubleshooting At Home Workers Cloud Integration
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  • ADSL2+ Services Internet Access Consult

  • 24 Hour Support and Setup Exchange 2013 Management
    Exchange 2013 Collaboration Support Outsourcing

    Exchange 2013 includes significant improvements to the functionality of Exchange 2010 and delivers powerful new features as well as a redesigned structure. These improvements affect key facets of IT like manageability, high availability (HA), security and compliance, operational costs, collaboration, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the potential business benefits of upgrading to Microsoft Exchange 2013, create a cost-effective test and deployment strategy, and educate your IT team to manage your Exchange Server 2013 environment. Progent can also provide affordable online support and management services for Microsoft Exchange Server 2013.

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    Progent's SonicWall firewall consultants can show you how to configure, manage, and troubleshoot SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 products. Progent's CISM and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into a complete security solution and design protection into your business operations.

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    Cisco AnyConnect Support and Help

    Progentís certified Cisco network security consulting professionals provide expert PIX Firewall and ASA Firewall consulting support including architecture, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack protection, and safe access services. Ranging from compact, easy-to-install desktop appliances for small and home offices to modular enterprise-grade appliances, Cisco PIX Firewall and ASA Firewalls provide advanced protection, performance, and high reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, eliminating possible OS-specific security gaps.

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    ProSight Email Security Professional

    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide web-based management and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard managed service integrates cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external threats and saves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a further level of analysis for inbound email. For outbound email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email that stays inside your corporate firewall.

  • Co-managed Service Desk Onsite Technical Support Microsoft Network Consultant Virtual Help Desk

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    Progent can assist you to design and administer cost-effective ecosystems that support Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid network models that combine physical IT assets along with cloud services. To help you to integrate cloud services with networks, Progent offers a variety of public cloud integration services that include Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of experience delivering advanced consulting expertise online, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.

  • Computer Engineer BlackBerry Enterprise Server Express BES Express Consult

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    VBScript programming Consult

    Progentís expert programmers, relational database designers, and project managers can assist enterprise clients to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned program managers for advanced planning and program co-ordination or Progent can assist customers plug expertise gaps by offering database architects and programmers experienced in building RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to integrate SharePoint with additional data sources like SQL Server and Excel to build data-driven intranets and portal sites. Progent also offers expertise with multiple web development tools and can assist businesses to create, expand, repair, or migrate web applications to take advantage of the most current web technology.

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  • Consulting Hyper-V 2016 Migration Computer Consulting Windows Hyper-V 2016 Shielded VMs

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    Ubiquiti UniFi WiFi Consulting

    Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi devices running throughout multiple sites with any number of access points can be remotely configured and managed using free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, debugging, monitoring, and reporting. Progent can provide the expertise of seasoned wireless consultants who can help your organization to assess the benefits of UniFi products for your environment and assist you to plan, deploy, manage, and maintain your UniFi ecosystem.

  • Consulting Remote Monitoring and Reporting Integration Services Microsoft Operations Manager
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  • Contract Cisco Consulting Part Time Job Contract Job Contract Microsoft Consultants

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    24x7 Aironet 802.11ax Wireless Computer Engineer

    Progent's Cisco certified wireless networking experts can provide affordable online and onsite support for legacy and modern Wave 2 Aironet Wi-Fi access points and Progent can assist your business to plan and maintain wireless solutions that include indoor and outside/industrial Aironet access points.

  • Cybersecurity Pen Testing Compliance Auditor Stealth Penetration Testing Firewall Audit

  • SCDPM 2012 Migration Technical Support Services
    SCDPM 2012 and Azure IT Services

    Progent's Microsoft-certified consultants offer online or onsite expertise to help organizations of any size to plan, implement, manage, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier releases of SCDPM or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent offers occasional support for resolving particularly stubborn issues, or full project management services. Progent's consultants can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.

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  • Emergency Microsoft ISA Server Help and Support ISA Server Professionals
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  • Lync Server 2013 Web Apps Server Services
    Microsoft Lync Server 2013 IM IT Consultants

    Progent's Microsoft consultants can help you to evaluate the benefits of Microsoft Lync Server 2010 for your environment and can help you to design and carry out a deployment of Lync Server 2010 that consolidates the control of IM and Presence and improves the output of your office employees, at-home workers, and smartphone users. Progent's consultant's can in addition help your company to carry out an efficient upgrade to Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Microsoft Lync Server with Exchange, SharePoint, and Microsoft SQL Server, show you how to run Lync Server 2010 to enhance the collaborative functions of Microsoft Office programs, and provide webinar training and ongoing support for Microsoft Lync Server and other Microsoft platforms.

  • Exchange 2003 Server Providers Grand Rapids Networking Company Microsoft Exchange Grand Rapids, Kent County
  • Exchange 2007 Server Engineers Exchange 2007 Edge Server Help and Support
  • Exchange 2010 Configuration IT Consultant Exchange 2010 Upgrade Integration

  • Microsoft MCSA Employment Opportunities
    Best Microsoft MCP Contract Jobs

    Progent is seeking a range of full-time employees including motivated Microsoft Certified Systems Engineers; connectivity experts with Cisco CCNP or CCIE credentials; and specialists in advanced system design with backgrounds in mobile connectivity, wireless networking, non-stop environments, business continuity solutions, data protection, and server virtualization. Progent is also looking for desktop support technicians, remote service professionals, and CISSP or CISM accredited security professionals. Progent is also seeking veteran managers who can perform efficiently in our high-growth, virtual office model. Progent works with freelance consultants who have proven expertise and field experience in high-demand information technology areas outside our primary technical concentration. Progent's Experts Group employs independent consultants who can provide consulting and development services for line-of-business applications such as MRP, Enterprise Resource Planning, or Customer Relationship Management; possess specialized knowledge of non-Microsoft operating systems such as Linux, Macintosh, or Sun, or offer expert skills in technologies such as telecommunications, web site development, Electronic Data Interchange, web commerce, or dbm programming. Independent contractors premier by us coordinate with our full-time professionals to deliver end-to-end IT services for small company networks.

  • Expert Microsoft Certified Office 365 and iOS Support and Help 24x7 Integration Services Office 365 hybrid solutions for Exchange
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  • IT Services Cisco Firepower 1000 Series Firewalls Firesight IT Consulting

  • Urgent IT Consultant Exchange 2013 EAC
    Exchange 2013 Active Directory Consulting Services

    Microsoft Exchange Server 2013 includes major enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These improvements affect key IT areas including ease of administration, availability, compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the potential advantages of migrating to Exchange 2013, design an efficient test and rollout strategy, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing remote consulting and support and management services for Microsoft Exchange Server 2013.

  • Immediate Solaris Technology Consulting Services UNIX Security Auditor
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  • Job Opening Microsoft MCITP Consulting MCSE MCSA MCDBA MCIPT MCA Consulting Telecommute Jobs
  • Largest iPad 3 Information Technology Consulting MobileMe Consultant

  • Network Intrusion Penetration Testing Juniper SRX100 Router
    24/7 Testing Juniper SRX Series Router

    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

  • Linux Consultants Small Business IT Consulting Solaris
  • Live Online Office Word Learn Online Photoshop Training Small Office Network Consultant
  • MCSE Expert Certified Hybrid cloud Specialist Microsoft Certified Expert Engineer Amazon AWS hybrid cloud solutions
  • MS SQL 2008 Remote Troubleshooting MS SQL Server 2008 Technical Consultant
  • Microsoft Azure Virtual Machines Expert Development Microsoft Azure AD configuration Developer Firms
  • Microsoft Certified Exchange 2016 Upgrade Planning Consultants After Hours Online Help Microsoft Exchange Server 2016 Migration

  • Microsoft Exchange Server 2010 Migration Professionals
    Expert Microsoft Certified Exchange 2007 to Exchange 2010 Upgrade Consulting Services

    Progent's Microsoft-certified network experts can help you to determine the benefits of Exchange 2010 for your company and can assist your IT staff to plan and implement a smooth migration to Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will offer quick ROI by improving your productivity, lowering the expense of equipment and support, simplifying management, and integrating your vital communications technologies.

  • Microsoft Certified Expert Outsource Grand Rapids-Lansing Grand Rapids-Lansing Computer Consultant
  • Microsoft Certified Information Technology Consulting Top Microsoft Partner Small Business Network Consultant
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  • Microsoft Certified SCVMM 2012 XenServer Network Consultant SCVMM 2012 VHDX Resizing Consulting Services
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  • Consulting Services NetApp MetroCluster
    NetApp Disaster Recovery Consultant

    NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with continual replication to deliver rapid, zero data loss disaster recovery between sites located as far as 300km away from one another. Progent's team of seasoned IT consultants can assist you to plan, deploy, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that meets your functional needs and budget. Progent can make sure you adhere to best practices for configuring your MetroCluster environment by delivering help with tasks like assigning disk pools and shelf IDs, arranging aggregate layout, setting up volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker, designing a configuration replication network between your storage clusters, and testing your disaster recovery system to verify adherence with information assurance standards and regulatory requirements.

  • Microsoft Exchange 2016 Upgrade Planning Support and Setup Microsoft Exchange 2016 Upgrade Planning Engineer
  • Microsoft IM Infrastructure Support Outsourcing Video Conferencing On-site Support
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  • Grand Rapids Work from Home Employees Endpoint Management Systems Consulting Los Angeles County
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  • Computer Consulting Windows Server 2019 LEDBAT
    Windows Server 2019 and SQL Server Online Consulting

    Progent's certified Windows Server 2019 experts can help your organization to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.

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    E-Mail Guard is Progent's economical spam filtering and virus protection solution that gives small companies world-class protection from spam, viruses, DHA attacks, and other types of e-mail-based attacks on computer systems. E-Mail Guard is powered by Postini's Perimeter Manager, a full library of web-managed anti-spam and virus protection services that ward off email attacks before they are able to breech the company firewall. Perimeter Manager also allows administrators monitor and manage their e-mail systems, regardless of server platform, hardware type, or data center location.

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    Progent's management team consists of seasoned professionals with decades of background providing computer consulting services, technical support, and strategic information system planning to businesses ranging from small offices to global enterprises. Great support calls for great people, and Progent is proud to have put together a management team that can provide businesses with the best service value in the industry.

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    Progent provides national urgent phone support and consulting services for companies who operate networks based on versions of the Linux OS or whose information systems feature a combination of Linux platforms/Linux and Microsoft products. Online network consulting offers maximum leverage for your IT dollar by extending user productivity and shortening the hours charged for network repair services. Advanced remote access utilities and experienced service specialists and engineers combine to enable Progent to solve the majority of IT issues without squandering time and money by going to your location. In the vast majority of cases your network problems can be dealt with over the phone or through a mix of telephone help and online connectivity. Progent can make available Cisco certified CCIE network experts and CISA certified security professionals to help you with the most challenging system issues.

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    Progent's CISM-certified security staff can help you protect your Mac environment through expert support offerings including performing security audits, recovery from virus and worm penetrations, configuring firewalls, implementing safe remote and mobile connectivity, deploying monitoring software for defense against viruses, spam, and malware, and creating a company-wide security plan appropriate for the specific goals of your corporate network.

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    Cisco has designed an extensive array of routers including appliances designed to deliver the security, performance, and reliability required by organizations ranging from small offices to global enterprises. Cisco routers include support for redundancy, transparent failover, and redundant power for improved fault tolerance and system availability. Progent can help you choose and configure Cisco routers to build a solid infrastructure for your network and to make it economical to grow as you add new users, start new offices, install new services, open your network to customers and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers powered by the Cisco IOS operating system, including Cisco's 800 series of small office routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Routers.

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  • iPhone 5 Outsourcing
    iPad Information Technology Consulting

    Progent's consultants can provide Apple macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and Exchange Server expertise, network protection services, and custom education. Progent can help businesses to upgrade to macOS from OS X or other earlier versions of Apple OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with Apple iPhone integration and Apple iPad synchronization, or migrating to iCloud. For business environments built solely on Mac OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of designing, integrating and maintaining a network environment that is available, safe, efficient and aligned with your company's objectives.

  • Setup and Support Exchange Server 2016 Upgrade Planning Exchange Server 2016 Upgrade Consulting
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  • SQL Server 2017 and Hyper-V Help and Support
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    Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business advantages of upgrading to SQL Server 2017 and can assist your organization to design and implement an efficient migration of your databases and applications to any deployment model including on-premises, cloud-based, or hybrid. Progent's consultants can provide online or on-premises support services ranging from on-demand design review or debugging to comprehensive project management to ensure your SQL Server 2017 initiative is successfully completed on time and on budget.

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    Windows Server 2008 is an important advance in making information networks more secure and fault tolerant, simpler to virtualize and manage, higher performing, and able to provide a better environment for web publishing. Progent can assist your business benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, troubleshooting, training, temporary staffing, network monitoring, and security engineering services.

  • Support and Help Microsoft Windows 2000 Windows 2000 Consultants
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  • Specialist ProSight Private Cloud Hosting Services
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    Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size organization's servers in a solution that gives the maximum degree of availability and expandability and is in addition simple to move to any data center. ProSight Virtual Hosting options are built on proven virtualization architectures that enable small and midsize companies with multi- platform environments to save significantly on the expense of capital investments, infrastructure maintenance, and network management while achieving enterprise-class reliability and an unmatched degree of vendor independence.

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  • CISM Certified Cybersecurity Management Consult
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    Progent can provide the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee describes the core competencies and worldwide standards of performance that IT security professionals are required to master. It provides executive management the assurance that consultants who have qualified for their CISM certification possess the background and capability to deliver efficient security management and support consulting.

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  • Consultants CISSP Certified Cybersecurity Analyst
    CISSP Certified Security Analyst Specialist

    Progent's CISSP-certified network security experts can help businesses of all sizes with any facet of IT security. Progent can help implement efficient cybersecurity solutions that protect a small business from advanced malware attacks or Progent can plan, deploy, and manage an end-to-end security environment for hybrid enterprise networks that accommodate onsite, remote, and mobile users sharing IT resources spread over multiple physical sites and public and private clouds.

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  • Help Desk Process Online Troubleshooting
    Support Online HelpDesk Call Center

    The Help Desk service delivery model used by Progent offers small and midsize companies an affordable option to dependence on independent service individuals by offering broad expertise accessible to multiple support teams, optional 24x7 availability of emergency help, escalation capability to world-class experts for solving even the most difficult problems, service consistency and dependability, quick follow through enforced by seasoned support administrators, a selection of convenient techniques for requesting service tasks, and excellent process visibility enabled by ticket tracking and available through a web portal.

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