Expanding your telecommuter workforce can have a major impact on IT infrastructure, security, and company processes. Progent has two decades of experience assisting small and mid-size businesses to design, deploy, manage, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Petaluma company to pick the right technologies and follow best practices in creating and operating a safe virtual office solution for teleworkers that promotes teamwork and delivers maximum value. Progent can provide services ranging from on demand guidance for getting you past occasional technical roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent's consultants can help Petaluma, California businesses to succeed with any facet of creating a high-performing work-at-home environment by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, data security, backup/restore solutions, and unified management.
VoIP Integration for an At-Home Workforce
Extending the corporate PBX system to include teleworkers is critical to maintaining a productive work-at-home solution. A broad range of cloud-centric VoIP products are used by SMBs to server remote users. Many enterprises rely on Cisco's current or older platforms for IP voice management. Progent can help organizations of any size to design or tune a telecommuter IP voice environment that delivers the flexibility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to assist organizations tune their existing Cisco IP voice systems to handle an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) extends high-end telephony capabilities to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and mixed media software used throughout the network. Unified Communications Manager manages other mixed media services such as unified messaging, video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager expertise, see CUCM consulting services.
- Cisco CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent can help your company to support your current CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other early VoIP platforms, refer to Cisco CallManager consulting.
- Cisco IP Gateways enable connectivity with PSTN networks and with users operating beyond the corporate firewall
like telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network infrastructure to support these solutions and provide online deployment and troubleshooting expertise.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing an efficient work-from-home environment for your Petaluma, California business, phone 1-800-993-9400 or go to Contact Progent.