Enlarging your remote workforce can have a major impact on network infrastructure, security/compliance, and corporate workflows. Progent has two decades of background helping businesses of all sizes to plan, configure, administer, tune, and debug IT environments that support work-from-home employees. Progent can help your Petaluma organization to pick the right tools and follow leading practices in creating and operating a secure virtual ecosystem for teleworkers that promotes teamwork and returns maximum business value. Progent offers support services ranging from on demand guidance for getting you over challenging technical roadblocks to full project management or co-management to help you carry out mission-critical tasks.

Progent can help Petaluma, California companies to succeed with any facet of building a high-performing telecommuting environment by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk services, security and compliance, backup/restore solutions, and centralized management.

IP Voice Integration for At-Home Workers
Expanding the corporate phone system to accommodate teleworkers is vital to supporting a productive at-home workforce. A variety of cloud-centric IP voice platforms are used by small and mid-size businesses to support telecommuters. Many enterprises rely on Cisco's current or older platforms for VoIP management. Progent can help businesses of all sizes to plan or tune a telecommuter VoIP environment that delivers the versatility, transparency and protection needed for at-home workers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to assist organizations optimize their current Cisco IP voice environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends high-end IP telephony capabilities to devices like IP phones, media processing platforms, Voice over IP gateways, and mixed media applications used across the network. Unified Communications Manager supports additional combined media services such as messaging, voice/video conferencing, and team collaboration networks. For details about Progent's CUCM support, visit Cisco Unified CM consultants.
  • CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can help you to maintain your current CallManager environment or migrate efficiently to Cisco's modern IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other older VoIP products, see CallManager expertise.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients working beyond the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to support these VoIP solutions and provide as-needed integration and debugging expertise.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Petaluma, California business, call 1-800-993-9400 or refer to Contact Progent.