Enlarging your remote workforce may have a significant impact on network infrastructure, cybersecurity, and corporate workflows. Progent has 20 years of experience assisting SMBs to design, configure, manage, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Providence company to pick the appropriate technologies and adhere to best practices in building and maintaining a safe virtual office solution for telecommuters that facilitates collaboration and returns top business value. Progent offers support services ranging from as-needed expertise for getting you past occasional IT bottlenecks to full project management to help you carry out business-critical tasks.
Progent can help Providence, Rhode Island companies to with any aspect of building a high-performing telecommuting environment by providing infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, data security, backup/restore solutions, and centralized management.
VoIP Integration for Teleworkers
Extending the business phone system to accommodate teleworkers is vital to supporting a productive at-home workforce. A broad range of cloud-based digital PBX products are used by small and mid-size businesses to server teleworkers. Many enterprises depend on Cisco's current or older products for IP voice management. Progent can assist organizations of any size to design or maintain a remote VoIP service that delivers the flexibility, transparency and protection required for telecommuters. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to help businesses tune their current Cisco VoIP environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (CUCM) delivers enterprise IP telephony capabilities to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and mixed media applications deployed throughout the network. Unified Communications Manager supports other combined media services such as messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM support, see Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent can assist you to support your current CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other legacy IP voice products, see Cisco CallManager consulting.
- Cisco IP Gateways provide integration with PSTN networks and with clients working beyond the corporate perimeter
such as telecommuters. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to support these solutions and provide as-needed configuration and troubleshooting services.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Providence, Rhode Island company, call 1-800-993-9400 or refer to Contact Progent.