Providence Work at Home Employees Connectivity Advisor
VoIP Solutions Consulting
Enlarging your telecommuter workforce may have a major effect on network architecture, cybersecurity, and company workflows. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Providence organization to pick the appropriate technologies and adhere to best practices in creating and operating a secure virtual solution for telecommuters that facilitates collaboration and returns maximum value. Progent offers services ranging from on demand expertise for getting you past occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent can help Providence, Rhode Island companies to succeed with any aspect of creating a high-performing work-at-home ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.
IP Voice Integration for Telecommuters
Expanding the company phone environment to accommodate telecommuters is critical to maintaining a productive at-home workforce. A variety of cloud-based VoIP products are popular with small and mid-size businesses to server telecommuters. Many larger organizations depend on Cisco's modern or older platforms for IP voice solutions. Progent can help businesses of all sizes to design or maintain a telecommuter VoIP service that provides the flexibility, convenience and security needed for at-home workers. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help organizations tune their existing Cisco IP voice systems to handle a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends advanced telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media software used across the network. CUCM supports additional mixed media services such as unified messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, refer to CUCM consultants.
- CallManager is Cisco's legacy call-processing agent and has been replaced by CUCM. Progent can assist you to maintain your existing CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other older IP voice products, see Cisco CallManager consulting.
- Cisco IP Gateways provide connectivity with public telephony networks and with users operating outside the corporate perimeter like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
- Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN architecture to support these VoIP solutions and provide as-needed integration and troubleshooting services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Providence, Rhode Island company, call
An index of content::
Citrix Workflow Studio Services
Citrix Disaster Recovery Online Consulting
Progent's Citrix consultants can help you to evaluate the business benefits of the various editions of Essentials for Hyper-V, assist you to use Citrix management utilities in your Microsoft Hyper-V environment, and show you how you can deploy Citrix Essentials for Hyper-V to improve the responsiveness, availability, consistency, and fault tolerance of your virtualized environment while lowering the cost of resources and operations and streamlining administrative tasks.
SQL Programming Firm
24 Hour SQL Server Capacity Planning Programming Companies
Microsoft SQL Server 2005 offers indispensable, standardized tools to IT experts and network users, reducing the difficulty of creating, integrating, administering, and using enterprise data and analytical programs in environments ranging from mobile devices to enterprise information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and wide knowledge in planning and deploying information-based, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Support Services Anti-Spam
Anti-Virus Reseller
E-Mail Guard is a complete service for defending against spam and viruses. E-Mail Guard handles the protection and administration of company email by offering constantly improved spam and virus blocking, policy administration, content testing, and defense against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features tracking, administration and analysis tools as well as outgoing email filtering to help you repair your email environment and specify and regulate corporate email policy.
Professional Google Android integration
Emergency IT Services Android and Cisco Jabber
Progent's veteran team of IT consultants and application specialists have extensive background providing remote and onsite assistance for organizations of all sizes who need to integrate Android phones into their IT networks so that users can be productive from anywhere. Progent offers the range of skills to resolve network problems that span numerous vendors and that represent a combination of older and current technology. Progent offers affordable online consulting to assist you with any stage of designing, deploying, managing and maintaining your BYOD solution. Progent can deliver occasional support to help you to resolve especially stubborn technical issues, or Progent can provide comprehensive project management support to help you finish major network projects on schedule and on budget. Progent can help with on-premises, cloud-based, or hybrid network environments and offers expertise with operating systems, apps, management utilities and network infrastructure. Progent also can provide customized group or one-on-one training to show you how to manage and operate Android phones and tablets efficiently.
Mac Office Excel Instruction
Training Office Excel for Mac
Progent can provide onsite training customized for individuals who want to expand their knowledge of the Apple macOS and OS X operating system, Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar training for macOS and Mac OS X application software.
Consulting Services Microsoft Financial Software
Dynamics GP Great Plains Accounting Online Technical Support
Dynamics GP/Great Plains can help you grow and control your business more efficiently by offering easy access to decision-driving information and a rapid ROI. Dynamics GP offers major business benefits such as its ability to extend the presence of your company, handle your financials, automate financial processes, standardize procedures throughout your business, refine inventory control, increase order accuracy, grow revenue and shorten turnaround time, and maximize cash flow. Progent can help you set up and manage a reliable, safe server and network infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP support professionals to make sure you derive all the advantages of your Microsoft Dynamics GP business management system.
Remote IT Support Exchange Hosting
Microsoft Outlook Technical Consultants
Progent's Microsoft-certified experts have 20 years of experience providing e-mail and integrated email/telephony solutions for businesses. Progent offers affordable Microsoft Exchange 2007 Server consulting services to enhance email security and virus defense, achieve high availability email, and implement remote and wireless email connectivity. Progent’s Microsoft Exchange help and support services can assist you in planning and implementing a Microsoft Exchange update or a migration from a legacy SMPT system or outdated Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.
Small Business Help and Support
IT Consulting Small Office
If you have a company information system with 10 to 50 desktop users, Progent's computer outsourcing services free your company from dependence on single independent service provider while giving you cost-effective and reliable access to enterprise-class technical support. By providing IT support service when you need it, offering advanced knowledge for critical technologies, delivering unique services such as automated network monitoring, and billing only for services you receive, Progent offers you an affordable way for optimizing the productivity and profitability of your small business information system. Progent is the intelligent way for small organizations to create and maintain a robust and secure IT network and to benefit from quick access to the skilled help ordinarily restricted to enterprises who are able to support a sizeable internal IT organization.
Computer Engineer ASA and PIX
Adaptive Security Device Manager Professional
Progent’s certified Cisco network security consulting professionals provide high-level PIX Firewall and ASA Firewall consulting services covering infrastructure design, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to modular enterprise-grade products, Cisco PIX Firewall and ASA Firewalls provide a high level of security, performance, and high reliability for network environments of all sizes. PIX and ASA Firewalls are based on a proven, specially designed operating system, minimizing common OS-specific security holes.
Microsoft Exchange 2000 IT Consultant
Exchange Server 2000 Upgrade Online Consulting
Progent is among the most qualified network support firms for designing email solutions powered by Microsoft Exchange 2000. Progent specializes in helping small companies receive all the advantages of Microsoft Exchange 2000 under common situations such as updating from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 Server support.
Support Outsourcing System Center 2012 Configuration Manager
SCCM 2012 Mobile Device Management Setup and Support
Progent can assist your organization to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from an older change management platform or help you to modify your current SCCM 2012 environment to accommodate your evolving business needs. Also, Progent can assist you to create an infrastructure that fully supports SCCM 2012 by providing expertise with associated Microsoft platforms such as Active Directory Domain Services (ADDS), SQL SSRS, and Internet Information Services (IIS).
Windows 2000 Server Outsourcing
Windows 2000 Computer Engineer
Progent's Microsoft-certified Windows Server 2000 consultants offer computer help and information technology consulting services for the entire family of .NET Enterprise Servers, Windows Server 2000, and Windows 2003 Server. Progent's Windows 2000 Server integration, optimization, and support offerings include system planning, installation, project management, local and remote support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.
Consultant Exchange Server Migration
Microsoft Exchange Server 2010 Migration Technology Professional
Progent offers comprehensive support for each phase of your Exchange Server 2010 upgrade including end-to-end project management, site prep, project design and documentation, cost estimates of all new software and equipment needed, recommended vendor sourcing, system testing at client site or at Progent's test lab, setting up temporary coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the production system, deactivating the old servers, and webinar training for customer's IT staff and end users.
WatchGuard Firebox T70 Firewall Cybersecurity Organizations
WatchGuard Firebox M670 Firewall Protection
Progent offers consulting expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and manage a WatchGuard Firewall product that aligns with your security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.
IT Services Windows Virtual Desktop for Apple Mac
24-Hour Computer Consulting VirtualPC for macOS
For businesses that have a combination of Mac and Microsoft Windows desktops, there exist two popular alternatives for using Microsoft Windows-dependent applications on macOS or OS X: remote access to an actual Windows computer or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to attach an Apple Mac to a networked Microsoft Windows-powered computer to use Microsoft Windows applications and share network resources. Microsoft's Virtual PC for Apple Mac emulates Microsoft Windows on an Apple Mac computer so that you are able to use Windows applications locally. Progent's Mac technology support experts can assist your company to manage these products for running Microsoft Windows programs on your Macs and can also help your company to assess and install third-party products for Windows platform simulation.
Top Small Business Specialist
Small Business Setup and Support
If you have a small business network with 10 to 50 network clients, Progent's network outsourcing services save your organization from dependence on an individual independent consultant while giving you cost-effective and reliable access to high-quality technical expertise. By delivering IT consulting service when you require it, offering specialized expertise for critical technologies, offering unique services such as automated server monitoring, and billing only for services you receive, Progent gives you an affordable way for maximizing the profitability of your small business network. Progent is the smart way for small businesses to build and support a robust and secure information system and to benefit from fast access to the skilled help typically restricted to enterprises who can afford a sizeable in-house IT group.
Barracuda Backup and vSphere Technology Consulting Services
Barracuda Backup Testing Computer Consultant
Barracuda Backup is a low-cost, subscription backup/restore platform for small and medium-size businesses. A Barracuda Backup deployment can include a custom-designed physical appliance manufactured by Barracuda or a virtual appliance with comparable functionality but which utilizes your existing storage hardware. Barracuda Backup safeguards vital company data produced locally, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide array of consulting services to help you to design, configure, operate and troubleshoot a backup and disaster recovery system built on Barracuda Backup.
Office 365 AD Connect Remote Technical Support
Emergency Exchange Online Archiving Computer Consultant
Office 365 is Microsoft's extensive suite of client productivity apps and cloud-hosted services available on a monthly or annual subscription basis. Office 365 applications and cloud-based services are available in a variety of product bundles targeted at markets ranging from students and home offices to enterprises. Progent offers quick and affordable remote access to consultants with expertise in Microsoft, macOS, iOS, and Android platforms. Progent can help you to understand the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent supports cross-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also assist you to create and maintain hybrid solutions that transparently integrate local and cloud-based products and services.
Information Technology Support Access to External Support Databases
Problem Escalation Through Teamwork Support Organizations
Progent’s team of Microsoft and Cisco Certified experts average longer than a decade of real-world professional background, in the trenches of IT support, executing a wide variety of technical tasks for an extensive mix of businesses. Each Progent support professional shares a refined set of personal best practices that are incorporated into shared best practices training that Progent teaches its consulting staff. This ensures that you get not just expert IT help, but also a support engineer with field-tested methods for applying technical knowledge to repair real-world network problems rapidly.
Consultant Services Windows Server 2019
Microsoft Windows Server 2012 Specialists
The complexity and connectivity requirements of Microsoft Windows Servers requires a network consulting team with hands-on expertise and broad knowledge in designing and integrating cohesive, end-to-end network technology solutions. The background of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your business goals. Progent’s consulting services can assist you with planning, deploying, administering, and troubleshooting Windows Server solutions that maximize the business value of your IT network. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other desktop clients.
Engineer Windows Desktop Simulation on macOS
Windows Desktop Simulation on Apple Mac Remote Support Services
For companies with a combination of Mac and Windows computers, there exist two basic solutions for using Microsoft Windows-only applications on an Apple Mac: an external connection to a physical Windows computer or local emulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach a Mac to a remote Microsoft Windows-based PC to use Microsoft Windows applications and share system resources. Microsoft's Virtual PC for Mac emulates Windows on a Mac system so that you can use Windows applications locally. Progent's macOS and Mac OS X technology support experts can help your organization to maintain these products for running Windows software on your Apple Macs and can also assist you to evaluate and configure third-party solutions for Windows PC emulation.
Network Consultants SCCM 2016 Endpoint Protection
SCCM 2016 Mobile Application Management Specialists
Configuration Manager 2016 automates application and device provisioning at scale, streamlines compliance settings management, inventories network resources, protects against company data leakage, provides health reporting, enables secure end-user self service, and offers a common control mechanism for administering multi-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can help you with any aspect of planning, installing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.
WatchGuard VPN Security Consultancy
Emergency WatchGuard Firebox T15 Firewall Security Audit Services
Progent provides consulting expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard Firewall/VPN appliance that aligns with your network security requirements and budget. Progent can help you to manage outdated WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewalls.
Exchange Server Hosting Professional
Exchange Email Hosting Consulting Services
Progent's Exchange Hosting Services provide a world-class data center that features redundant power and environmental control systems, round-the-clock staffed security and operations center, plus fault-tolerant access to Internet backbone service companies. Hosted Exchange servers are configured as virtualized machines for high uptime, smooth expandability, and rapid recovery. Progent's services feature complete incorporation with your network, connectivity with handheld communication devices, automated tracking of performance and security, spam and virus protection, security update and service pack control, Help Desk Call Center services, daily data backup, and comprehensive email management services.
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