Providence Telecommuters Integration Support Services
IP Voice Systems Consulting Experts
Enlarging your remote workforce may have a significant impact on network infrastructure, cybersecurity, and corporate workflows. Progent has 20 years of experience assisting SMBs to design, configure, manage, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Providence company to pick the appropriate technologies and adhere to best practices in building and maintaining a safe virtual office solution for telecommuters that facilitates collaboration and returns top business value. Progent offers support services ranging from as-needed expertise for getting you past occasional IT bottlenecks to full project management to help you carry out business-critical tasks.
Progent can help Providence, Rhode Island companies to with any aspect of building a high-performing telecommuting environment by providing infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, data security, backup/restore solutions, and centralized management.
VoIP Integration for Teleworkers
Extending the business phone system to accommodate teleworkers is vital to supporting a productive at-home workforce. A broad range of cloud-based digital PBX products are used by small and mid-size businesses to server teleworkers. Many enterprises depend on Cisco's current or older products for IP voice management. Progent can assist organizations of any size to design or maintain a remote VoIP service that delivers the flexibility, transparency and protection required for telecommuters. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to help businesses tune their current Cisco VoIP environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (CUCM) delivers enterprise IP telephony capabilities to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and mixed media applications deployed throughout the network. Unified Communications Manager supports other combined media services such as messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM support, see Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent can assist you to support your current CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other legacy IP voice products, see Cisco CallManager consulting.
- Cisco IP Gateways provide integration with PSTN networks and with clients working beyond the corporate perimeter such as telecommuters. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to support these solutions and provide as-needed configuration and troubleshooting services.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Providence, Rhode Island company, call
An index of content::
Online Troubleshooting Microsoft Windows 7 Evaluation
Windows 7 Upgrade Consulting
Progent's certified engineers can assist your company to test
External Network Security Scan Consulting Services
Information Risk Evaluation Technology Professional
Progent offers small organizations a pair of specially designed security inventory packages that provide, for a set fee, remotely administered scans of your security profile which are evaluated by professional security engineers who assess the data collected by the remote scan, deliver objective summaries of your existing network security, and offer suggestions for improvements. Progent has developed two non-overlapping network security evaluation packages for external and internal security scanning that are priced to fit the budgetary realities of small companies while delivering enterprise-class evaluations of your network's exposure to attack.
CISA Certified Security Expert Design Firm Program
Java programming Consultant
If you need help creating, improving, or repairing applications for Windows, any version of Linux, or for the Web, Progent’s expert team of programmers, relational database architects, and project managers can make sure you get the project done on schedule and within budget. Progent's experienced application developers can provide affordable and efficient online help for jobs as simple as writing Vidual Basic scripts for Office Excel or as challenging as rolling out mission-critical RDBMS applications built on SQL Server ,Oracle, or MySQL.
Consultants Windows Mobile
Activesync Professional
Progent’s consultants offer experience in a variety of disciplines related to mobile networking including network architecture, wireless data synchronization, wireless security, wireless e-mail, Windows Mobile, RIM Blackberry, and wireless application programming. Progent's Microsoft certified consultants can save your business time and expense by applying their wireless expertise to help you select and integrate wireless access technologies that fit the needs of your business. Progent can also tune your IT infrastructure so that mobile handhelds perform better.
SMS Server 2003 Upgrade Specialists
Systems Management Server Integration Services
Progent’s Microsoft certified consultants offer small and mid-size companies world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to deliver critical software quickly and reliably to specified users, lower software costs and adhere to licensing agreements by understanding usage profiles, improve Windows protection by improving your awareness of vulnerability and by delivering critical updates, manage your external workforce through accepted standards independent of connection or geography, and reduce operational expenses by efficiently exploiting the management functions incorporated into Windows. Progent’s SMS engineers can help you use SMS economically for automated software and application installation, security patch administration, and resource tracking management including program and appliance inventory.
Emergency Computer Consultant Windows, UNIX, Solaris
UNIX, Windows Technology Professional
If your business network combines UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can assist you to incorporate your servers into a unified environment that permits all your OS platforms to run side by side for easy management, seamless dataflow, high availability, enhanced throughput, and tight security. Progent's UNIX and Microsoft Windows integration assistance services include network infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote network support and troubleshooting, in-person technical support, and Contact Center outsourcing.
Juniper SSG320M Router Compliance Audit
Firewall Configuration Juniper SSG Series Firewall
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Server Education
Knowledge Transfer Network
Progent practices knowledge transfer from Progent's consultants to customers. By educating clients to resolve technical issues that are within their comfort zone, Progent can concentrate on offering high-value services where Progent faces little competition. Medium-size companies who work with trusted independent service providers or who employ in-house IT staffs benefit when Progent transfers information about new technology and tested methodologies to make their networks more robust, secure, and productive.
Immediate Microsoft and Cisco Certified Expert Small Business Network Support Companies
Small Business IT Support
Progent is a leading innovator in cost-effectively delivering world-class network help to small businesses. Progent's achievement in addressing the IT support requirements of the chronically underserved small company market is the cumulative outcome of key technical and operational innovations that have removed much of the traditional costs out of administering IT support, added unmatched technical skill into the support system, and significantly accelerated the repair process.
Shared Support Desk Consultants
Top Microsoft and Cisco Certified Expert Service Desk Sharing Remote Support Services
Progent offers several essential types of Contact Center services : Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft professionals gives your customers easy access to a dependable technical resource with years of experience delivering phone support and remote access troubleshooting for IT systems based on Microsoft products. Progent's focus is on giving the support Call Center a positive image as a solid contributor to business performance. Progent's target is to resolve and not simply record problems.
Private Cloud Hosting for Virtual Data Centers Consultant
ProSight Virtual Hosting Specialists
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size company's production servers in a solution that delivers the highest degree of availability and expandability and is in addition simple to move to any data center. ProSight Virtual Hosting options are built upon mature virtualization architectures that enable small businesses with multi- platform environments to economize significantly on the expense of capital equipment, system maintenance, and network management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
IT Consulting Consulting for IT Service Providers
Remote Consulting Expertise for IT Service Firms
Progent's Support for IT Service Organizations lets you use Progent's information technology engineers while retaining your own brand as a seamless extension of your network services team.
Microsoft Certified Partner SQL Server 2017 Performance Tuning Online Technical Support
After Hours SQL Server 2017 Backup Remote Technical Support
Progent's certified SQL Server 2017 experts can assist your organization to plan and implement an efficient migration from your existing SQL Server databases and applications to SQL Server 2017.
Symantec VPN Compliance Audit
Symantec Raptor Security Consultant
Progent's Symantec consultants can help you maintain legacy Symantec firewall and Symantec VPN products including the Raptor and VelociRaptor family or show you how to migrate to newer firewall/VPN solutions. Progent can also help you create and execute a complete security strategy that can incorporate firewall/VPN devices and utilities, managed security and virus protection services, server and application monitoring software, and documented policies and processes. Progent has the expertise to be your one-stop source for continuing network help, administration, education, and security expertise.
SCDPM 2012 Reporting On-site Support
24-7 Data Protection Manager 2012 Remote Troubleshooting
Progent's Microsoft-certified consultants can provide online or onsite support to assist companies of all sizes to design, implement, administer, and repair a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from earlier versions of SCDPM or from a different backup system, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid datacenters. Progent offers occasional support for resolving especially stubborn issues, or comprehensive project management support. Progent's consultants can also help you to design Data Protection Manager into a comprehensive disaster recovery strategy.
24x7 Microsoft Project Server 2010 Applications Consulting
Troubleshooting Project Server Time Reporting
Progent's Microsoft-certified consultants can provide in-depth expertise in deploying, using and troubleshooting all versions of Microsoft Project Server and can deliver a broad variety of affordable remote consulting services based on industry best practices to assist businesses of any size to get all the benefits of this leading platform. Consulting support available from Progent include system design, software configuration and upgrades, strategies for safe file and status sharing among local and offsite users, network optimization, and specialized webinar training.
SharePoint 2016 Power Pivot Support and Integration
SharePoint 2016 Excel Online Consultant Services
Progent's Microsoft-certified SharePoint consultants can provide economical online and onsite expertise, software development, and debugging services for organizations of all sizes who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.
Cisco ACNS, Cisco CDN Software Computer Engineer
Engineer F5 Networks BIG-IP
Progent offers high availability load balancing consulting covering network load balancing, load balanced applications, network backbone routing, and content dispatching products such as Cisco Content Engine. non-stop load balancing technologies for which Progent can provide consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS.
Mac Online Technical Support Professionals
macOS Online Engineer
Progent provides national remote phone support and troubleshooting services for businesses who run Apple Mac environments or whose IT systems include a mix of Apple macOS and OS X with Microsoft products. Progent's experts offer macOS and Mac OS X clients a variety of services such as desktop assistance, migration to the most recent version of Mac OS X from earlier versions of macOS and Mac OS X, plus help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad support, or moving to iCloud. Online IT help provides maximum leverage for your IT budget by preserving user productivity and shortening the hours charged for computer repair services. Sophisticated online access utilities and skilled service specialists and consultants combine to enable Progent to solve most IT problems without wasting time and expense by going to your location. In the vast majority of situations your IT problems can be dealt with over the phone or via a mix of phone help and online connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA certified security specialists to help you with the most challenging network problems.
Professionals ProSight Server and Desktop RMM
ProSight Patch Management Online Support Services
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating at peak levels by tracking the state of vital assets that drive your network environment. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT management personnel and your assigned Progent engineering consultant so that any looming problems can be resolved before they can disrupt productivity.
Microsoft SQL Server 2014 Remote Support Services
Online Consulting SQL Server 2014 Encryption Key Management
SQL Server 2014 includes significant improvements in key areas such as performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory capability that works seamlessly across all workloads including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services that include system design, configuration, management, troubleshooting, and software development expertise to enable businesses of any size to realize maximum business value from their SQL Server 2014 deployment.
Microsoft Certified Great Plains Consultant Services
Dynamics GP Great Plains Accounting Consulting Services
Key characteristics of Microsoft Dynamics GP/Great Plains software include a modular structure that lets you buy just the functionality you need, a standards-based foundation based on Microsoft technologies to protect your investment and offer a tightly integrated environment, enhanced reporting capabilities that allow you to monitor all activities, income and expenses and sales trends, compatibility with Microsoft Office to speed access to corporate data, the capability to process data from almost any database or desktop application into Microsoft GP/Great Plains, and an open architecture that makes it possible to create specialized applications. Progent can show you how to set up and maintain a reliable, secure server and communications network to support Dynamics GP/Great Plains, and can offer experienced GP/Great Plains consultants to help you convert the advanced features of Dynamics GP/Great Plains accounting into a high-value business management solution.
Small Business 300 AP Support Services
Online Support Small Business 500 Access Point
Cisco's Small Business series of wireless access points are Linux-powered units designed as value-priced Wi-Fi solutions for light workloads. Progent's Cisco CCIE wireless infrastructure consultants can provide online or onsite integration and troubleshooting services to assist you to plan, implement, upgrade, tune, manage and debug Cisco Small Business wireless access point deployments of any size or topology.
Great Plains Migration Integration
Support Dynamics GP Great Plains Accounting
Progent’s Microsoft certified experts provide a range of consulting services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and ERP tool built, like all Microsoft accounting solutions, on the scalable and popular foundation of Windows technology. Dynamics GP provides a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to install and configure, and with its modular design you can license only the capability you currently require, with the ability to expand clients and enlarge capabilities in the future. Progent’s Dynamics GP/Great Plains support experts can show you how to install, configure and administer the current version of Microsoft Dynamics GP or migrate smoothly from an earlier version.
SCDPM 2012 Reporting Consultant Services
Setup and Support SCDPM 2012 Troubleshooting
Progent's Microsoft-certified consultants offer remote or onsite support to assist businesses of any size to plan, deploy, administer, and troubleshoot a backup-and-restore system built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from earlier versions of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid environments. Progent can provide occasional support for resolving especially challenging problems, or full project management services. Progent's consultants can also help you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
CISA Cybersecurity Audit Consulting
Consultant Services Security Audit
The Certified Information Systems Auditor (CISA) accreditation is a recognized qualification that indicates expertise in information system security auditing. Certified by ANSI, the CISA credential has consultants undergo a comprehensive examination administered by the ISACA international professional association. Progent offers the services of a CISA-Certified Cybersecurity audit professional trained to help businesses in the areas of IS audit process, information technology administration, systems and architecture lifecycle, IT service delivery, protection of information resources, and business continuity planning.
Support Windows and Solaris
UNIX, Windows Consulting
If you are developing UNIX or Linux applications on a network that includes MS Windows-based processors, desktops, and office productivity products, Progent can provide comprehensive IT outsourcing that allows you to focus on your area of strategic expertise without the constant distraction of managing your company information system. Through the use of smart network monitoring and by delivering remote and on-site support when your business needs it, Progent represents an affordable solution for supporting an IT system that features high availability, security, and performance. Progent's developer support services include full-service it outsourcing, virtual infrastructure, remote and on-site service and troubleshooting, proactive network monitoring services, and Help Desk Call Center support.
ASA 5510 Firewall IT Consultants
ASA 5580 Firewall Support Services
Progent's Cisco CCIE-certified networking experts can help your organization to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
SCDPM 2012 Security and Compliance Remote Troubleshooting
SCDPM 2012 and Hyper-V Network Engineer
Progent's Microsoft-certified consultants can provide online or in-person support to assist businesses of all sizes to plan, implement, administer, and repair a backup/restore solution based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from older versions of SCDPM or from a different backup/recovery system, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud-based, or hybrid environments. Progent can provide as-needed support for fixing especially stubborn problems, or full project management support. Progent's consultants can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Microsoft Windows 8.1 Migration Technical Consultant
Windows 8.1 BitLocker Networking Consultant
Progent's engineers can provide a variety of network consulting services to help companies of any size to install, administer, and troubleshoot environments that incorporate workstations, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprises, Progent's senior project managers can help design and configure test environments to evaluate Microsoft Windows 8.1 and plan and manage Windows 8.1 migration projects based on industry best practices.
Small Business Remote Troubleshooting
24-Hour Cisco Expert Small Business On-site IT Support
Progent provides the services of Microsoft and Cisco-Certified network support experts to offer customers economical ways to help businesses maximize the value of Microsoft and Cisco technology. For networks that range from remote offices to large corporations, Progent's expert consultants can assist you to improve your information system's e-mail infrastructure, security, reliability, performance, and system administration.
Remote Consulting Citrix Disaster Recovery
Consulting Services Citrix StorageLink
Progent's Citrix experts can assist your organization to assess the potential business value of the available versions of Citrix Essentials for Hyper-V, help you to integrate Citrix management tools in your Hyper-V network, and demonstrate to you how you can use Citrix Essentials to enhance the responsiveness, availability, consistency, and fault tolerance of your virtual network while lowering the cost of resources and support and simplifying management tasks.
Microsoft Teams dial plans Consulting Services
Services Microsoft Teams Admin Center
Progent can help your business to design an upgrade to Teams from Skype for Business Online or Lync Server and install, administer, and debug a cloud or hybrid deployment of Microsoft Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Remote Support Unified Single Number Reach
Online Support Services Jabber and Microsoft Office
Progent's Cisco Jabber consultants can provide online or on-premises support to help businesses of all sizes to design, implement, manage, update or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers in-depth support for the technologies that go into building a cohesive Jabber solution including Cisco network appliances and management tools, Microsoft Office apps, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi networks, cyber security, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a modern collaboration solution.
Exchange 2003 to Exchange 2010 Upgrade Consultants
Top Quality Exchange 2010 Migration Engineer
Progent offers expert support for every step of your Microsoft Exchange 2010 migration including outsourced or co-sourced project management services, site readiness preparation, project planning, specification of all new software and equipment required, suggested sourcing, system testing at client site or at Progent's test facility, managing transitional coexistence between Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the old servers, and webinar training for customer's IT staff and end users.
CISA Certified Security Audit Consult
Security Audit Consultants
The Certified Information Systems Auditor accreditation is a recognized qualification that signifies mastery in information system security audit and control. Accredited by the American National Standards Institute, the CISA accreditation has consultants undergo an extensive test given by the ISACA professional association. Progent offers the expertise of a CISA-Certified network security audit professional able to assist businesses in the areas of IS audit services, information technology enforcement, systems and infrastructure ROI, information technology support, safeguarding of information resources, and business continuity preparedness.
Cisco VoIP Phones and CUBE Technical Support
Cisco VoIP Phones and Collaboration Consulting Services
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can assist your business to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Unified CM Express to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager applications that include Unified CM IM and Presence Jabber, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent's consultants can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, deploying ISR G2 routers with CUBE VoIP networking support, and creating UCS server clustering and Cisco SRST systems for survivability.
Unified Mobility Connect Support
Unified CM SIP trunk Remote Support
Cisco Cisco Unified Communications Manager, previously named CallManager, functions as the foundation of Cisco's communications and collaboration platform. CUCM and Unified Communications Manager Express (CME) offer a modern IP-PBX by integrating tightly with unified messaging applications that include Cisco Unified Communications Manager IM and Presence Service, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's Cisco-certified consultants can deliver efficient and budget-friendly online and on-premises support to help organizations of all sizes to create and maintain Unified CM environments by providing Cisco Unified Communications Manager configuration and technical support services that add maximum productivity. Progent can assist with any aspect of Unified CM configuration and troubleshooting in areas that include integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN calling, deploying ISR routers with CUBE VoIP networking support, designing Cisco UCS server failover solutions for high availability, performance tuning, and integration with Exchange Server.
Cisco CUBE and ISR Routers Troubleshooting
24/7/365 IP PBX Configuration
Progent's Cisco CCIE-certified SIP infrastructure consultants can assist organizations of any size to design, integrate, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-connected SIP trunks and can provide cost-effective online or on-premises expertise to assist you to move smoothly to a productive communications environment that offers accelerated return on investment. Progent's certified Microsoft collaboration consultants can help you to configure connections between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business Server and Lync for access to a SIP-based IP PSTN trunk.
Select Topic: