Expanding your telecommuter workforce may have a major effect on IT architecture, security, and corporate culture. Progent has 20 years of experience assisting businesses of all sizes to plan, configure, manage, tune, and debug IT networks that incorporate a remote workforce. Progent can assist your Salem company to pick the right technologies and adhere to best practices in creating and maintaining a safe virtual solution for teleworkers that facilitates collaboration and delivers maximum business value. Progent offers services that go from on demand expertise for helping you over challenging IT bottlenecks to full project management to help you carry out mission-critical tasks.

Progent's consultants can assist Salem, Oregon companies to with any aspect of creating a high-functioning work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, security and compliance, data protection solutions, and streamlined management.

Cloud Integration Services for Teleworkers
Progent can provide fast and affordable online support for enabling organizations to create, maintain and troubleshoot cohesive network architectures that combine physical data centers, remote workers, branch offices, and public cloud services. Progent can provide expertise for all modes of public cloud service including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help remote workers resolve problems with cloud access, authentication, and security.

Azure Integration for TeleworkersMicrosoft Azure is a popular family of cloud software and services that allows you to utilize infrastructure, virtual servers, and critical apps hosted on Microsoft's massive cloud. Azure offers more than one hundred services services including hosting for Windows and Linux-based virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and data backup. Progent can help you to deploy VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity management with Azure Active Directory, and design data backup and recovery systems with Azure Backup. Progent's cloud experts can also show you how to establish secure access to Azure for at-home workers by setting up and troubleshooting firewall appliances and VPN IPsec tunnels. For information about Progent's consulting services for Azure, visit Azure expertise.

Microsoft 365 Integration Services for At-Home WorkersOffice 365, now called Microsoft 365, is Microsoft's growing family of client productivity software and cloud services available on a subscription basis. Microsoft apps and cloud services are marketed in a selection of bundles intended for users ranging from individuals and households to large enterprises. Progent can provide fast and easy remote access to consultants knowledgeable about Office 365-compatible client devices running Windows, Mac, iOS, and Google Android technology. Progent can help your business to evaluate the various subscription bundles offered with Office 365 and deploy 365 applications for your telecommuters in a way that delivers maximum business value. For information about Progent's consulting expertise for Microsoft Office 365, see Office 365 consulting support.

Office 365 Exchange Online Integration for Remote WorkersMicrosoft 365 Exchange Online is among the most widely used cloud-based applications in Azure-hosted Office 365 product line. Microsoft 365 Exchange Online provides the advantages of reduced spending for data center infrastructure, easier management, on-demand scaling, high availability, and additional benefits inherent with cloud computing. Microsoft has engineered Office 365 Exchange Online to run smoothly with local deployments of Exchange, enabling you to build hybrid cloud/onsite information systems. Progent's Exchange experts can provide occasional assistance to get you past tough technical roadblocks and can also provide comprehensive project management services to ensure your teleworkers have easy and safe access to your Office 365 Exchange Online environment. For details Progent's support services for Office 365 Exchange Online, go to Exchange Online integration and troubleshooting expertise.

Amazon AWS Integration for Remote WorkersAmazon AWS is a trailblazer in the public cloud computing market and is the world's top source of cloud services. Progent can provide fast and economical online access to cloud integration experts who can assist your organization to plan, implement, maintain, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud-based services with local resources and with other popular cloud platforms like Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking experts to help you to build a high-uptime network architecture to make sure your employees have a productive computing experience whether they are working from your main office, a remote branch, at home, or on the move. To learn about Progent's consulting services for Amazon AWS, visit Amazon AWS integration support.

Google Cloud Platform Integration for TeleworkersGoogle Cloud (GCP) is a popular collection of cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can help you to expand your existing IT assets with the Google Cloud, and Progent's DBA consultants can help you make your mission-critical apps cloud friendly so your telecommuters can benefit fully from Google Cloud Platform services. Progent's consultants can assist your organization to deploy VMs on GCP Compute Engine, design a cost-effective storage solution with Google Cloud Storage services, and simplify access management for at-home workers with Google Cloud Identity services. Progent's experts can also help your business to use GCP's management technology to control and track your GCP environment. To learn, refer to Google Cloud Platform integration expertise.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Salem, Oregon organization, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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  • 24 Hour UNIX IT Services UNIX Security Auditing
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    The experience of Progent's certified Windows Server consultants, with an average of more than 10 years of support in Microsoft integration, ensures you success in identifying the edition and configuration of Windows 2003 Server that matches best with your business goals. Progent can also assist you with designing, installing, administering and supporting sophisticated information technology applications based on Windows Server, and can streamline your upgrade from Windows 2000 or Windows NT.

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    The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center is available for piloting mission-critical applications, developing efficient migration procedures, assessing and tuning performance, planning or verifying disaster recovery strategies, resolving compatibility issues, and establishing training systems for the latest products and technologies. For Progent customers without adequate in-house resources to assemble effective pilot systems, the lab cuts capital outlay and engineering risk and helps keep vital IT initiatives on schedule.

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    Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest client satisfaction and enjoy the tightest operational relationship with Microsoft. The understanding, skills, and dedication needed to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to offer your business better support for your IT network.

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    Progent's Microsoft authorized Consultants offer three ways to help medium-size and large organizations develop an efficient and successful in-house Network Support Helpdesk. Progent's consulting services include ROI analysis, process analysis and enhancement, management reporting, education of in-house staff, and documentation of processes. Progent's Software Selection and Deployment Support Services help companies analyze the various top level Help Desk software packages on the market and decide what packages may be excessively costly, lack critical features, or align badly with your organization's business goals. Progent also provides short-term staffing for businesses who need to augment their in-house Help Desk staff for occasional projects or to substitute for vacationing or incapacitated workers.

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    Progent's Cisco IP phone and video IP phone experts can assist your business to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously known as CallManager, or with Unified Communications Manager Express to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's consultants can provide expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, installing Cisco ISR routers with CUBE VoIP networking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.

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  • Microsoft Small Business Server Consultants
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    Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the foundation for a feature-rich but manageable IT network. The inter-connectivity requirements of the Microsoft .NET functions included with Microsoft Small Business Server 2011 requires an IT expert with real-world expertise and extensive knowledge in designing and implementing effective end-to-end information technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies built into SBS 2011 and Microsoft SBS 2008. This expertise assures you success in installing, managing, and servicing IT environments powered by the Microsoft SBS suite of servers and programs.

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    Microsoft Lync Server 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network (PSTN) calling. Lync 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office or Office 365 and simplify administration via integration with Windows AD. Lync can also cut capital and operational costs by doing away with Voice-over-IP equipment and subscription services, PBX gear, or legacy video conferencing solutions. Progent's certified IM and Presence experts offer remote and onsite support to help your company to maintain and troubleshoot your existing Lync Server 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also help you to design and carry out an efficient Skype for Business upgrade.

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    Progent can assist your business to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to SCCM 2012 from an older device management platform or help you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving IT requirements. In addition, Progent can assist you to build an infrastructure that fully supports SCCM 2012 by delivering advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).

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    For small organizations considering Progent's network support outsourcing, design expertise, or troubleshooting services, call 800-993-9400 or send email to information@progent.com.

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    Progentís Technical Response Center (TRC) offers nationwide extended hours remote troubleshooting for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers provide after-hours phone support and online secure computer access to troubleshoot and repair technical problems rapidly and economically. The scope of technical experience represented by Progent's staff of country-wide service professionals makes it possible to escalate even the toughest problems to competent experts as required. For urgent problems, the Technical Response Center endeavors to respond to your request for support within one hour.

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    Cisco's security and remote connectivity technology for small to mid-size businesses offer a full array of manageable protection hardware and software to help protect your entire information system. Cisco's Virtual Private Network line includes routers, firewalls, and VPN access concentrators. Progent's professional staff of consultants includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional certifications who can help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection solutions that align best with your business goals.

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    Progentís wireless consultants can help small businesses design, select, evaluate, deploy and support protected building-to-building wireless bridges that integrate transparently into your existing network while offering a level of protection that equals or excels wireline connections. Progent provides experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can show you how to select and install the wireless connectivity technology that fit best with your business needs.

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    Progent offers live remote instruction for an array of client applications and environments such as Microsoft Office Excel, Word, Publisher and Project plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote training provides the advantages of traditional physical classroom seminars, including immediate communication between students and teachers, but eliminates the costs of travel and the hassle of attempting to synchronize the availability of many trainees. Offered to single students or classes of all sizes, Progent's virtual instruction allows the teacher to run the class from a remote facility and the students can be spread throughout a campus or all over the the U.S. Live online instruction deploys powerful learning aids like broadcast white boards, electronic hand-raising, and collaborative desktops. Sessions can be short and personalized to specific subjects or longer in time and broader in coverage.

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    Progent's management team includes seasoned veterans with decades of experience providing network consulting, troubleshooting, and long-term IT planning to businesses ranging in size from small offices to Fortune 500 companies. Great service requires great personnel, and Progent stands out by having put together a management staff that can provide customers with the top service value in the industry.

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    Progent can give you access to programmers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system programs to suit your particular company requirements. Progentís Microsoft consultants provide experience in Microsoft AX ERP Software, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also offers custom e-Commerce integration services for safe, corporate-wide resource sharing plus interfacing with CRM packages.

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    Progent's Juniper Networks-authorized network engineer can help your company to design and implement Juniper Firewall/VPN technology, optimize and support your infrastructure, and migrate smoothly from discontinued equipment to current releases. Progent's Junos OS engineers can offer expertise with Juniper's flagship network operating system to help you to simplify the administration and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help you maintain environments that incorporate a combination of Juniper's software platforms.

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