Enlarging your remote workforce can have a significant effect on IT infrastructure, cybersecurity, and corporate workflows. Progent has two decades of background helping businesses of all sizes to design, deploy, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Chattanooga company to select the appropriate tools and adhere to leading practices in building and operating a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent can provide support services ranging from as-needed guidance for helping you past challenging IT bottlenecks to full project management to help you carry out business-critical tasks.

Progent's consultants can assist Chattanooga, Tennessee organizations to with any facet of building a high-functioning work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, data security, backup/restore solutions, and centralized management.

Security for Telecommuters
At-home workers commonly use their personal equipment and work in a physically unsecured space. This worsens their vulnerability to cyber attacks and calls for judicious deployment of firewalls, remote endpoint monitoring, and the enforcement of policies in compliance with leading practices. Progent's veteran roster of certified cybersecurity experts can help your business to plan, implement and manage a modern cybersecurity solution that guards critical data in IT networks that include teleworkers.

  • Firewalls allow you to create a network that can be safely accessed by local users as well as by telecommuters, mobile users, vendors, customers, and the public. Next-generation firewall devices allow you to assign and control different access rights to different classes of users and to expand your network and modify your security profile as your company evolves and as network attacks grow increasingly sophisticated. Progent works with both current and legacy security devices from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall support services, see firewall support expertise.
  • Online Endpoint Security Monitoring makes it easy to track the various devices utilized by at-home workers and either reject or spot and respond to modern threats like ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is installed on each secured endpoint, monitoring all activity and utilizing advanced machine learning to identify new threats at inception. When a cyberattack is discovered, ProSight Active Security Monitoring instantly disconnects the impacted endpoint device from the corporate network to quarantine the malware. Because the ProSight Active Security Monitoring agent is self-contained, endpoint devices remain secure even when they are disconnected from the Internet. To find out more about ProSight ASM, go to remote endpoint monitoring for an at-home workforce.
  • Security Audits can evaluate the vulnerability of your network to all types of outside and local security attacks for a network that incorporates at-home workers. Progent can run remote, automated security analysis scanning for quickly and economically detecting a wide variety of security weaknesses that can be found over the Internet. Progent's security audit experts, which can be managed by data security experts with advanced certifications such as CISM, CISSP, and GIAC, can assist your company to audit your workflows and policies and assess your network infrastructure to allow you to design the highest level of security for your at-home workers.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing a productive work-from-home environment for your Chattanooga, Tennessee business, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

  • 24-7 Exchange 2019 Edge Transport Server Online Help Exchange 2019 Disaster Recovery Remote Consulting
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    Progent can assist you in any and all phases of your migration to Microsoft Exchange 2016 such as planning HA architecture for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; determining storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing for fault-tolerant client access services; planning, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and setting up Outlook on the web.

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    Progent's ProSight Virtual Hosting service combines proven virtual server architecture, a world-class data center, and the technical support expertise of Progent's Microsoft-certified engineering team to provide small companies with a complete IT outsourcing alternative that improves network availability and protection, eliminates management hassle, and saves money. With Progent's Private Cloud Hosting, a small or midsize company can have each of its software platforms and key business application servers supported within a safe and reliable data center on a high-performance, high-availability virtual machine set up and maintained by Progent's computer support professionals.

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    Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all billed services. Unlike many independent consultants or small support firms who provide minimal documentation or details of services done, every service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the support reports transmitted by every consultant to each customer. The discipline of documenting and organizing service records allows more effective service and eliminates a variety of common problems such as when a service client is effectively held captive to a consultant who wonít release the keys to the kingdom.

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    Progent offers Microsoft Windows 2003 Cluster Server expertise to help your business implement fault-tolerant server clusters that can deliver 24x7 operation. Windows cluster servers for high-availability networks include Windows Cluster Server, SQL Server Cluster, and Exchange Server Cluster. By helping you design zero-downtime server clustering solutions based on Microsoft Windows Server Cluster 2003, Progentís Certified Windows professionals make sure that your zero-downtime server clusters are set up to optimize the business value of your IT network.

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    Progentís Microsoft certified professionals provide small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can secure your business network from attack by outside and inside threats. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to detect many attacks that can elude ordinary firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT protection through experienced design and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified engineers can assist your company to install Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront TMG.

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    Small to mid-sized businesses can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progentís Microsoft Premier IT consulting professionals. With Progent's affordably priced network support programs, small and midsize organizations can select a simple Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to offer small company networks enterprise-class availability, security, and performance.

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    Progent can help small and medium-size organizations to configure collaboration applications to permit their at-home employees to benefit from productive teamwork with fellow workers and other stakeholders.

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    Progentís Microsoft-certified consultants offer companies of any size consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web technology for efficiently connecting people, groups and data. Microsoft SharePoint Server offers a central spot for your workers or customers to connect to, organize, share and manipulate useful information, documents, and applications and to communicate with other people. SharePoint enables quicker and better decisions, more effective sharing across teams and more streamlined business practices. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the data theyíve developed in a way that makes data convenient to find, download and re-use. Progent's SharePoint experts can help your organization to manage your existing SharePoint solution or migrate to the current version of SharePoint.

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    Progent's certified wireless consultants can assist businesses of all sizes to design, implement, manage and troubleshoot Cisco Aironet Wi-Fi access point environments to achieve the throughput, coverage, density, scale, security compliance and manageability required for transparent connectivity between wireless and wired networks. Progent can provide affordable online and on-premises support for both end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can assist you design and maintain wireless solutions that include indoor and outdoor/industrial Aironet access points.

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    Cisco's PIX 500 firewalls have been discontinued and Cisco may no longer offer support these legacy devices. Progent continues to offer technical support for Cisco's PIX 500 Series firewalls to help you with maintenance and management and Progent can also help you determine whether to migrate to next generation firewall products available from Cisco. Progent's Cisco-certified specialists can help you plan and implement a smooth upgrade to Cisco ASA 5500-X Series firewalls following industry best practices.

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    Progent offers IT services for medium size companies who have 100 to 250 network clients. The medium size company or office has traditionally been an overlooked segment of the market for IT consulting services. The cost structures and service delivery models of major third-party support firms make them excessively costly for the typical small business or small medium business (SMB), which usually has a modest information technology budget with which to support an IT network whose complexity and sophistication are frequently comparable to the networks of much bigger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual office technology and proactive network monitoring, significantly reduces the network support costs of a small-medium business while offering the mid-size organization with enterprise-level support from certified, world-class consultants knowledgeable in a broad array of small business network solutions. If your mid-sized company or small business is searching for the quality of network support needed for a mid-size office without budgeting big-company prices, contact Progent.

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    The server cluster feature set built into the high-end editions of MS Windows Server 2008 is dramatically re-engineered to simplify the installation, configuration, and management of server clusters that offer greater levels of network availability, protection, performance, and flexibility. New or improved capabilities include cluster Validation, revamped setup and installation, improved cluster management, new cluster architecture for maximum availability, hardened security and quorum models, elimination of failure points, greater disk and memory capacity, and enhancements for multi-site clusters. Progent's consultants can help your company assess the advantages of Windows clustering, plan and implement a deployment, educate your IT staff to manage your failover clusters, deliver ongoing consulting and technical help services, and create and validate a disaster recovery plan.

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    Progent's Symantec experts can help you support legacy Symantec firewall and Symantec VPN appliances including the Raptor and VelociRaptor line or show you how to migrate to newer firewall/VPN solutions. Progent can also help you create and implement a comprehensive security plan that can include firewall/VPN devices and software, managed security and virus defense services, server and application monitoring products, and documented policies and processes. Progent has the skill to be your single resource for continuing technical help, administration, training, and security expertise.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds creating Microsoft-based security designs for information systems with many sites, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size company plan and deploy a configuration of ISA Server 2004 that supports your information protection requirements without restricting your productivity.

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