Enlarging your remote workforce can have a significant effect on IT infrastructure, cybersecurity, and corporate workflows. Progent has two decades of background helping businesses of all sizes to design, deploy, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Chattanooga company to select the appropriate tools and adhere to leading practices in building and operating a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent can provide support services ranging from as-needed guidance for helping you past challenging IT bottlenecks to full project management to help you carry out business-critical tasks.

Progent's consultants can assist Chattanooga, Tennessee organizations to with any facet of building a high-functioning work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, data security, backup/restore solutions, and centralized management.

Security for Telecommuters
At-home workers commonly use their personal equipment and work in a physically unsecured space. This worsens their vulnerability to cyber attacks and calls for judicious deployment of firewalls, remote endpoint monitoring, and the enforcement of policies in compliance with leading practices. Progent's veteran roster of certified cybersecurity experts can help your business to plan, implement and manage a modern cybersecurity solution that guards critical data in IT networks that include teleworkers.

  • Firewalls allow you to create a network that can be safely accessed by local users as well as by telecommuters, mobile users, vendors, customers, and the public. Next-generation firewall devices allow you to assign and control different access rights to different classes of users and to expand your network and modify your security profile as your company evolves and as network attacks grow increasingly sophisticated. Progent works with both current and legacy security devices from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall support services, see firewall support expertise.
  • Online Endpoint Security Monitoring makes it easy to track the various devices utilized by at-home workers and either reject or spot and respond to modern threats like ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is installed on each secured endpoint, monitoring all activity and utilizing advanced machine learning to identify new threats at inception. When a cyberattack is discovered, ProSight Active Security Monitoring instantly disconnects the impacted endpoint device from the corporate network to quarantine the malware. Because the ProSight Active Security Monitoring agent is self-contained, endpoint devices remain secure even when they are disconnected from the Internet. To find out more about ProSight ASM, go to remote endpoint monitoring for an at-home workforce.
  • Security Audits can evaluate the vulnerability of your network to all types of outside and local security attacks for a network that incorporates at-home workers. Progent can run remote, automated security analysis scanning for quickly and economically detecting a wide variety of security weaknesses that can be found over the Internet. Progent's security audit experts, which can be managed by data security experts with advanced certifications such as CISM, CISSP, and GIAC, can assist your company to audit your workflows and policies and assess your network infrastructure to allow you to design the highest level of security for your at-home workers.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing a productive work-from-home environment for your Chattanooga, Tennessee business, phone 1-800-993-9400 or go to Contact Progent.

An index of content::

  • 24-7 Exchange 2019 Edge Transport Server Online Help Exchange 2019 Disaster Recovery Remote Consulting
  • 24-7 Specialist Supplemental Call Center Supplemental Helpdesk Professional
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    Progent can assist you in any and all phases of your migration to Microsoft Exchange 2016 such as planning HA architecture for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; determining storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing for fault-tolerant client access services; planning, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and setting up Outlook on the web.

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    Progent's ProSight Virtual Hosting service combines proven virtual server architecture, a world-class data center, and the technical support expertise of Progent's Microsoft-certified engineering team to provide small companies with a complete IT outsourcing alternative that improves network availability and protection, eliminates management hassle, and saves money. With Progent's Private Cloud Hosting, a small or midsize company can have each of its software platforms and key business application servers supported within a safe and reliable data center on a high-performance, high-availability virtual machine set up and maintained by Progent's computer support professionals.

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    Progent's Microsoft-certified professionals have 20 years of background planning, integrating, and maintaining email systems for companies in the and throughout the United States. Progent provides affordable Microsoft Exchange Servers consulting services to make sure that your email system features compliance, high availability, easy connectivity for off-site and mobile users, time-saving administrative utilities, and seamless integration with telephony. Progent offers consulting and integration services for Microsoft Exchange 2016, Exchange 2013, Microsoft Exchange 2010, Exchange 2007 Server, Microsoft Exchange 2003, and MS Exchange 2K. Progent can also assist small or mid-size companies to upgrade to MS Exchange 2016 or Microsoft Exchange 2013 Server.

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    Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all billed services. Unlike many independent consultants or small support firms who provide minimal documentation or details of services done, every service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the support reports transmitted by every consultant to each customer. The discipline of documenting and organizing service records allows more effective service and eliminates a variety of common problems such as when a service client is effectively held captive to a consultant who wonít release the keys to the kingdom.

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    Progent offers Microsoft Windows 2003 Cluster Server expertise to help your business implement fault-tolerant server clusters that can deliver 24x7 operation. Windows cluster servers for high-availability networks include Windows Cluster Server, SQL Server Cluster, and Exchange Server Cluster. By helping you design zero-downtime server clustering solutions based on Microsoft Windows Server Cluster 2003, Progentís Certified Windows professionals make sure that your zero-downtime server clusters are set up to optimize the business value of your IT network.

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    Progentís Microsoft certified professionals provide small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can secure your business network from attack by outside and inside threats. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to detect many attacks that can elude ordinary firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT protection through experienced design and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified engineers can assist your company to install Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront TMG.

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    Small to mid-sized businesses can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progentís Microsoft Premier IT consulting professionals. With Progent's affordably priced network support programs, small and midsize organizations can select a simple Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to offer small company networks enterprise-class availability, security, and performance.

  • Comprehensive Event Management Information Technology Consulting System Center MOM Specialists
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    Microsoft Dynamics Customer Relationship Management helps mid-market companies build profitable customer relationships. Integrated Sales and Customer Service modules enable in-house staff to share information to help improve selling success and deliver consistent, effective customer service. Progent can configure the optimal server and communications infrastructure, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MSCRM consultant who can help you combine Microsoft Dynamics CRM with your marketing or customer support databases.

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    Progentís certified Cisco network security consultants offer high-level PIX and ASA Firewall consulting support including architecture, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and application policy enforcement, sophisticated attack protection, and secure access services. Ranging from compact, easy-to-install desktop devices for small and home businesses to modular enterprise-level appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of security, high throughput, and high reliability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, minimizing possible OS-specific security holes.

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    Progent's Microsoft-certified consultants have over a decade of background designing, deploying, optimizing and troubleshooting Microsoft SCOM environments and can provide organizations of any size advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to import and customize SCOM 2012 management packs according to best practices for tracking network fabric and both Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or onsite troubleshooting to assist you to remediate critical problems uncovered by Microsoft SCOM 2012.

  • Exchange Server 2013 Remote Support Services Exchange Server 2013 Technical Consultant
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  • Gentoo Linux Computer Engineer Suse Linux Support and Help
  • Google Cloud Backup Services Microsoft, Cisco and Security Certified Experts Google Cloud GKE Professional
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  • Help and Support ISA 2004 Standard Edition Server Microsoft Firewall Online Support Services
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  • Internal Security Inventory Professionals Network Security Scan Engineers
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  • Offsite Workforce Collaboration Technical Consultant
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    Progent can help small and medium-size organizations to configure collaboration applications to permit their at-home employees to benefit from productive teamwork with fellow workers and other stakeholders.

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  • SharePoint Information Technology Consulting
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    Progentís Microsoft-certified consultants offer companies of any size consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web technology for efficiently connecting people, groups and data. Microsoft SharePoint Server offers a central spot for your workers or customers to connect to, organize, share and manipulate useful information, documents, and applications and to communicate with other people. SharePoint enables quicker and better decisions, more effective sharing across teams and more streamlined business practices. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the data theyíve developed in a way that makes data convenient to find, download and re-use. Progent's SharePoint experts can help your organization to manage your existing SharePoint solution or migrate to the current version of SharePoint.

  • Microsoft Certified Partner Remote Support High-Availability Failover Clustered Servers Microsoft Network Consultant Microsoft Exchange Cluster
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  • Microsoft Dynamics GP (Great Plains) Chattanooga Reseller - Business Intelligence Programming and Support Chattanooga Largest MS Dynamics GP (Great Plains) Chattanooga Vendor - SQL Server Expert
  • Microsoft Exchange 2010 Upgrade Technology Consulting Microsoft Exchange Server 2010 Network Consulting
  • Microsoft Exchange Hosting Professional MCSE Expert Certified Consult Exchange Hosting
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  • Aironet 2700 Access Point Technical Consultant
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    Progent's certified wireless consultants can assist businesses of all sizes to design, implement, manage and troubleshoot Cisco Aironet Wi-Fi access point environments to achieve the throughput, coverage, density, scale, security compliance and manageability required for transparent connectivity between wireless and wired networks. Progent can provide affordable online and on-premises support for both end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can assist you design and maintain wireless solutions that include indoor and outdoor/industrial Aironet access points.

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    Cisco's PIX 500 firewalls have been discontinued and Cisco may no longer offer support these legacy devices. Progent continues to offer technical support for Cisco's PIX 500 Series firewalls to help you with maintenance and management and Progent can also help you determine whether to migrate to next generation firewall products available from Cisco. Progent's Cisco-certified specialists can help you plan and implement a smooth upgrade to Cisco ASA 5500-X Series firewalls following industry best practices.

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    Progent's Cisco-certified CCIE network engineers can assist you to maintain your existing PIX 500 or Cisco ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, integrate, tune, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services

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    Progent can provide the support of a certified VMware VCDX expert to help you design, deploy, manage and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for local networks, private and public clouds, or hybrid systems. Progent offers advanced knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has extensive understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud Suite used for administering private and public cloud and hybrid cloud solutions that deliver maximum uptime, data security, and disaster recovery.

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    Progent's Cisco-certified Wi-Fi networking experts can provide remote and on-premises consulting and troubleshooting services to help your organization to plan, configure, administer, optimize, and repair Wi-Fi networks that utilize Cisco's Meraki access points. Progent's experts can also assist you to design and deploy hybrid environments that integrate on-premises and cloud-hosted services and that deliver easy access, advanced security, unified management, and dependable operation for all your mobile and desktop endpoints.

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    Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can expand their reach, reduce their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and expedite your ROI.

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    Progent offers IT services for medium size companies who have 100 to 250 network clients. The medium size company or office has traditionally been an overlooked segment of the market for IT consulting services. The cost structures and service delivery models of major third-party support firms make them excessively costly for the typical small business or small medium business (SMB), which usually has a modest information technology budget with which to support an IT network whose complexity and sophistication are frequently comparable to the networks of much bigger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual office technology and proactive network monitoring, significantly reduces the network support costs of a small-medium business while offering the mid-size organization with enterprise-level support from certified, world-class consultants knowledgeable in a broad array of small business network solutions. If your mid-sized company or small business is searching for the quality of network support needed for a mid-size office without budgeting big-company prices, contact Progent.

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    Progent provides Windows Cluster Server support to help your business deploy zero-downtime clustered servers that can provide 24x7 operation. Clustered Windows servers for fault-tolerant systems include Windows Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster Server. By helping you build fault-tolerant server clustering solutions based on Windows Server Cluster 2003, Progentís Premier Windows engineers make sure that your zero-downtime server clusters are set up to optimize the business advantage of your information system.

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    The server cluster feature set built into the high-end editions of MS Windows Server 2008 is dramatically re-engineered to simplify the installation, configuration, and management of server clusters that offer greater levels of network availability, protection, performance, and flexibility. New or improved capabilities include cluster Validation, revamped setup and installation, improved cluster management, new cluster architecture for maximum availability, hardened security and quorum models, elimination of failure points, greater disk and memory capacity, and enhancements for multi-site clusters. Progent's consultants can help your company assess the advantages of Windows clustering, plan and implement a deployment, educate your IT staff to manage your failover clusters, deliver ongoing consulting and technical help services, and create and validate a disaster recovery plan.

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    Progent's Symantec experts can help you support legacy Symantec firewall and Symantec VPN appliances including the Raptor and VelociRaptor line or show you how to migrate to newer firewall/VPN solutions. Progent can also help you create and implement a comprehensive security plan that can include firewall/VPN devices and software, managed security and virus defense services, server and application monitoring products, and documented policies and processes. Progent has the skill to be your single resource for continuing technical help, administration, training, and security expertise.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds creating Microsoft-based security designs for information systems with many sites, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size company plan and deploy a configuration of ISA Server 2004 that supports your information protection requirements without restricting your productivity.

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