Expanding your remote workforce may have a significant effect on network infrastructure, security, and corporate workflows. Progent has two decades of background helping SMBs to plan, configure, manage, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can help your Cheyenne company to pick the appropriate technologies and adhere to best practices in creating and operating a safe virtual solution for teleworkers that facilitates collaboration and delivers top value. Progent offers support services ranging from as-needed expertise for helping you over challenging technical roadblocks to comprehensive project management to help you carry out mission-critical tasks.

Progent's consultants can help Cheyenne, Wyoming organizations to succeed with any facet of creating a high-performing work-at-home environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, security monitoring, backup/restore solutions, and centralized management.

Cybersecurity for Telecommuters
Teleworkers commonly run their own equipment and work in an unsecured area. This increases their vulnerability to cyber attacks and demands judicious use of firewalls, remote monitoring, and the enforcement of policies in compliance with leading practices. Progent's veteran roster of certified cybersecurity experts can assist your company to plan, implement and manage a modern cybersecurity solution that protects sensitive data in IT networks that incorporate at-home workers.

  • Firewalls allow you to create a network that can be securely accessed by local users and by an at-home workforce, mobile employees, vendors, clients, and other stakeholders. Next-generation firewall appliances permit you to configure and manage different access rights to various classes of users and to scale your IT network and modify your security as your business evolves and as network attacks grow increasingly sophisticated. Progent supports both current and older security devices from all major vendors including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall configuration expertise, visit firewall integration and support expertise.
  • Online Endpoint Monitoring makes it possible to track the disparate computers used by telecommuters and either reject or spot and mitigate the latest threats such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint agent is put on every protected endpoint device, watching all activity and using advanced machine learning to detect zero-day threats at inception. When an attack is discovered, ProSight ASM immediately isolates the impacted endpoint from the corporate network to contain the threat. Since the ProSight ASM software agent is self-contained, endpoint devices remain secure even when they are offline. For details about ProSight Active Security Monitoring, visit remote endpoint monitoring for an at-home workforce.
  • Security Audits can evaluate the vulnerability of your information system to all classes of outside and internal security threats for a network that includes at-home workers. Progent can deploy online, automated security analysis scanning for rapidly and economically detecting a wide variety of security weaknesses that can be found via the Internet. Progent's endpoint security assessment experts, which can be provided by network security professionals with advanced credentials including CISM, ISSAP, and GIAC, can assist you to audit your operations and policies and assess your IT infrastructure to enable you to design the highest level of protection for your telecommuters.

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining a productive telecommuter environment for your Cheyenne, Wyoming organization, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    Progent's Juniper Networks-certified network engineer can assist your company to design and implement Juniper Firewall and VPN technology, optimize and troubleshoot your network infrastructure, and upgrade efficiently from outdated devices to the latest releases. Progent's Junos OS consultants can provide support for Juniper's premier network control software to enable you to streamline the administration and improve the security of your Juniper VPN devices and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations manage environments that include a mix of Juniper's software platforms.

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    For businesses that have a combination of Mac and Microsoft Windows computers, there exist two basic alternatives for running Microsoft Windows-dependent applications on a Mac: an external connection to a physical Windows computer or local emulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac enables you to attach a Mac to a networked Windows-based PC to use Microsoft Windows applications and access network resources. Virtual PC for Mac simulates Windows on an Apple Mac system so that you can use Microsoft Windows software directly. Progent's macOS and Mac OS X technology consultants can assist you to manage these products for using Microsoft Windows programs on your Apple Macs and can also help your organization to assess and configure third-party products for Windows platform emulation.

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    Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Windows Server 2019 delivers significant improvements in capacity, performance, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.

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    Progent offers expertise for security testing packages including Microsoft Baseline Security Analyzer for performing a set of programmed system testing scans to uncover possible security gaps. Progent has extensive experience with network analysis tools and can show you how to make sense of audit reports and react effectively. Progent can help you build protection into your business operations, install scanning applications, define and implement a protected system environment, and recommend policies to optimize the safety of your network. Progent's security consultants are available to show you how to configure a firewall, implement secure remote access to email and data, and install VPN. Progent's certified security engineers can test the protection of web applications and can conduct extensive information security assessments of company-wide security to determine your organization's compliance with key industry security standards such as HIPAA, NIST, and ISO 17799.

  • Citrix and Microsoft Hyper-V Integration Support Citrix for Hyper-V Specialists

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    Citrix has developed a comprehensive family of products that provide advanced manageability, expandability, and responsiveness for virtualizing servers and for server-based distribution of Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can help you to evaluate the strategic advantages of Citrix virtualization products and help you plan, validate, deploy, optimize, and maintain Citrix virtualization platforms.

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    WatchGuard Firebox T-Series Firewall Compliance Auditor

    Progent provides consulting services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and manage a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewall solutions.

  • Consult Microsoft Teams Admin Center Microsoft Teams with Microsoft 365 Specialists

  • Microsoft LCS Server 2007 Network Engineer
    Live Communications Server Support

    Microsoft Office Communications Server provides IM and presence as part of a scalable, enterprise-grade package featuring enhanced security, transparent compatibility with other Microsoft products, an expandable, industry-standard development platform, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from lower costs and elevated operational efficiencies, enhanced individual productivity, and better intellectual property security with this easy-to-administer, fault-tolerant IM platform. Successful deployments of Microsoft Office Communications Server require extensive planning and consideration before installation. Progent's Microsoft-certified consultants can deliver the expertise necessary to realize all the benefits of Office Communications Server throughout your whole corporation.

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    Progentís Microsoft certified experts provide small and medium size businesses world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver critical applications rapidly and automatically to appropriate users, reduce software expense and adhere to licensing agreements by determining usage profiles, enhance Windows security by improving your knowledge of vulnerability and by delivering critical updates, manage your external workforce through accepted standards independent of connection or location, and lower operational costs by fully exploiting the management functions incorporated into Windows. Progentís SMS engineers can help you use SMS effectively for automated software and application installation, security patch control, and resource tracking management including software and hardware inventory.

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    Progentís Microsoft certified consultants can provide small and medium size companies advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that opens the door to the rapid development of enterprise-class business programs that offer your company a competitive edge. SQL Server provides built-in support for XML and can query over the Internet and beyond the corporate firewall. In addition to providing consulting, support and problem solving services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT system. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.

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    If your business computer system mixes Linux technology with MS Windows, Progent can help you to incorporate your computers into a unified network that permits all your OS platforms to run side by side for simple administration, transparent dataflow, high reliability, enhanced throughput, and tight protection. Progent's UNIX/Linux and MS Windows integration support services feature network architecture configuration and support, support for Windows services for UNIX, online server monitoring and administration, online network support and troubleshooting, in-person technical support, and Help Desk services.

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  • Live Online Office Word Train
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    Progent provides live remote training for a range of desktop applications and environments such as Microsoft Office Excel, Word, Access and Project plus Adobe Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction provides the advantages of conventional in-person seminars, including instant interaction between clients and trainers, but avoids the costs of travel and the hassle of attempting to accommodate the schedules of many workers. Available to individuals or groups of all sizes, Progent's virtual training allows the instructor to run the seminar from an online office and the students can be spread throughout a campus or across the the U.S. Live online learning supports proven teaching mechanisms such as broadcast white boards, electronic hand-raising, and shared applications. Classes can be brief and targeted to specialized subjects or longer in duration and wider in scope.

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    Progent's Citrix-certified consultants can assist you to understand the strategic advantages of XenServer as well as additional Citrix products, and can assist you to design, test, implement, troubleshoot, and support a Citrix XenServer solution. Progent can in addition assess your current XenServer environment and help you to optimize consolidation, performance, security and compliance, availability, and recoverability.

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    For smaller organizations, network security and information assurance and regulatory compliance can be too complex to master yet too dangerous to ignore. The world's largest enterprises have been breached, and the leading cloud service providers have on occasion been knocked out. It seems as though there's nowhere to hide. Progent has made it economical for smaller companies to implement critical IT security tasks effectively by providing the benefit of billed time to the nearest minute with no minimum charge for remote help. This means you have access to a world-class computer expert to provide just the knowledge you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any level of system security including security audits, virus defense and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and designing a comprehensive security plan.

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    Before Progentís MOM-based solution, system issues were handled reactively, after users complained about them. With the help of proactive, computer generated warnings and trend reports sent by MOM, Progent is now able to ward off server troubles before they grow to be critical enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can resolve looming problems before clients are aware that the problems are there. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to offer small company IT systems enterprise-class service continuity, safety and productivity.

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    Progent is convinced that a well architected and implemented information system is a pivotal piece for accelerating a company's growth, and Progent applies this philosophy in our corporate network environment. We have built a zero-downtime virtual office network that enables our in-house engineers and authorized contractors to deliver fast and efficient support, cooperate easily on challenging projects, and gain from professional and private growth by being a member of a dynamic business culture of personal drive and freedom.

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  • Consulting Services SQL Server 2016 and Excel
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    Microsoft SQL Server 2016 offers major enhancements in performance, scale, security, high-availability, BOYD support, plus built-in BI. New features include PolyBase for processing structured and unstructured files simultaneously for big data applications, Hadoop support, Dynamic Data Masking, Mobile Reports, and seamless control over on-premises and cloud operations and services. Progent's Microsoft-certified consultants can deliver online and onsite expertise to assist businesses of all sizes to configure, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft products including Windows Server, Exchange, SharePoint Server, Dynamics GP, Skype for Business, and SCOM.

  • Setup and Support Jabber Video Messaging Professional Jabber Troubleshooting
  • SharePoint 2013 Community Sites Support and Help Microsoft Certified Expert SharePoint 2013 PerformancePoint Services Support and Setup
  • SharePoint Server 2010 Integration Services Network Consulting SharePoint Portal Server
  • Site Move Specialists Setup and Support Colo

  • Telecommuter Collaboration Software Remote Support
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    Progent can assist small and medium-size companies to implement collaboration software to allow their at-home workers to benefit from productive teamwork with colleagues and customers.

  • Small Business Software Security Consultant Small Business Technical Firms

  • Windows Server Update Services Specialist
    Microsoft Software Update Services Computer Consulting

    Microsoft WSUS enables network administrators to deploy and track the latest Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, IT personnel can fully and effortlessly manage the distribution of updates that are published through Microsoft Update to servers and desktops in a company. Progent can assist you with technical details of the initial setup of Microsoft Software Update Services such as designing the Microsoft WSUS deployment, configuring user's workstations, establishing the Group Policy settings, and making sure your Microsoft WSUS GPO is linked to an Active Directory container that makes sense for your network environment.

  • Small Office Service Small Office Consulting Service Firm
  • Solaris Upgrade Consulting UNIX Upgrade Consultants
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  • Sun Solaris Remote Technology Professional
    Sun Solaris Remote Consulting Services

    Progent offers national urgent phone support and troubleshooting services for companies who run Solaris environments or whose IT systems feature a combination of Solaris and Microsoft technology. Online technical support offers optimum leverage for your IT dollar by extending user productivity and shortening the time charged for computer analysis and repair. Advanced online access tools and experienced technicians and engineers combine to enable Progent to solve the majority of IT problems without wasting time and expense by traveling to your location. In the vast majority of situations your network problems can be remediated by telephone or via a combination of telephone help and online connectivity. Progent can offer the services of Cisco CCIE network experts and CISSP certified security professionals to help you with the most difficult network problems.

  • Specialist Nexus Switch LISP Nexus Switch LISP Support and Setup
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  • IT Consultant Windows 2008 R2
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    Microsoft Windows Server 2008 represents an important step forward in making IT systems more secure and available, simpler to virtualize and administer, faster, and able to offer a better platform for web publishing. Progent can assist your business benefit fully from the improvements built into Windows Server 2008 by providing Microsoft-certified consulting, troubleshooting, training, staffing, network monitoring, and security expertise.

  • Technical Consultant Fault Tolerant Server Clustering Specialist Non-stop Clustered Servers
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  • Technology Professional Nagios for Linux Immediate Linux Network Monitoring IT Consultant
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  • Exchange 2003 Server Migration Consultants
    Troubleshooting Microsoft Exchange 2003

    Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes productivity downtime, simplifies long-term service demands, and makes your Exchange Server 2003 easy to administer. For complicated multi-server or multi-site migrations, Progent offers the background to finish your project rapidly and economically. Progent's Exchange Server 2003 support, repair, and design offerings include assistance with the integration of third-party enhancements of Exchange 2003 Server that are in keeping with your business needs.

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  • Outsourcing Microsoft Exchange 2016 Upgrade
    Microsoft Exchange 2016 Upgrade Planning Online Technical Support

    Progent can assist you in all phases of your migration to Microsoft Exchange Server 2016 such as planning high availability system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining mass storage capacity required for your VMs, mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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  • Web Application Security Network Security Evaluation Network Traffic Analysis Security Certification

  • Office Word forms Consulting
    Office Word debugging Consulting Services

    Progent's certified Office Word and Office 365 Word experts can provide a wide selection of affordable remote support services to help you to manage and troubleshoot your legacy Microsoft Word environment or help you to move to a newer version of Microsoft Office Word. Services offered by Progent's Word experts include VBA programming, identifying and resolving compatibility problems between various versions of Office Word, integrating Word with different Microsoft Office apps such as Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,network enhancements for dependable. reliable cloud access, security consulting, smart phone and tablet synchronization, and online training sessions customized for your special requirements.

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  • Web Application Security Evaluation Consult
    Security Evaluation Consulting

    Progent has created special network security service bundles intended to provide larger enterprises a professional and comprehensive network security audit from a group of premier security consultants. All Progent's network security assessment packages incorporate a suite of services like automated scans from within and from outside your network security perimeter, expert analysis of scanned data by certified security consultants, creation of a paper documenting the findings, plus a live concise executive outbrief and a detailed interactive outbrief for internal IT managers.

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  • Windows 8.1 Migration Network Consulting Windows 8.1 Upgrade Professionals
  • Windows Mobile Network Consulting Microsoft Activesync Professional
  • Windows Server 2008 Active Directory Consultants Windows 2008 R2 Specialists
  • Windows Server 2012 R2 Network Support Cheyenne Windows 2008 Server Technical Consultant Cheyenne-Casper, WY
  • Wireless Bridge Online Help Wi-Fi Network Consultant

  • Upgrade Consulting Windows Server 2000
    On-site Technical Support Microsoft Windows 2000

    Progent's certified Microsoft Windows 2000 consulting staff can show you how to enhance the functionality of your existing Windows 2K Servers and can simplify system administration, offer technical support and repair, and enhance security. Progent can also show you how to design, justify, and implement a plan to upgrade from Microsoft Windows Server 2000 to Microsoft Windows Server 2003. Progent is expert in designing pilot programs to reduce the technical risk associated with migrating to Windows 2003 Server by identifying possible hardware and application compatibility issues.

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  • macOS and Windows On-site Technical Support Microsoft PowerPoint for Mac Professionals
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