Enlarging your at-home workforce may have a major impact on IT architecture, cybersecurity, and company processes. Progent has 20 years of background helping small and mid-size businesses to design, deploy, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your San Diego company to pick the right tools and adhere to best practices in creating and maintaining a secure virtual solution for telecommuters that promotes collaboration and delivers maximum business value. Progent can provide support services ranging from on demand expertise for helping you past occasional IT roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can assist San Diego, California businesses to with any facet of building a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk services, cybersecurity, backup/restore solutions, and unified management.

Security and Compliance for Teleworkers
At-home workers often use their own computing devices and work in an unsecured environment. This worsens their vulnerability to cyber threats and calls for judicious deployment of security appliances, remote monitoring, and the enforcement of policies that adhere to leading practices. Progent's veteran team of certified data security experts can help you to design, implement and administer a compliant security environment that safeguards vital information in IT networks that incorporate telecommuters.

  • Firewalls allow you to build a network that can be securely accessed by on-premises users and by telecommuters, mobile users, vendors, customers, and other stakeholders. Modern firewall appliances allow you to assign and manage appropriate access rights to various classes of users and to scale your network and adjust your security profile as your business evolves and as cyber threats grow increasingly complex. Progent supports both new and older security appliances from all major manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall configuration services, refer to firewall configuration and support expertise.
  • Remote Endpoint Security Monitoring makes it possible to watch over the disparate devices utilized by at-home workers and either block or spot and mitigate modern cyber attacks like ransomware. With ProSight Active Security Monitoring services, a lightweight agent is put on every protected endpoint device, watching all activity and utilizing state-of-the-art AI technology to detect zero-day attacks on arrival. When an attack is discovered, ProSight Active Security Monitoring instantly disconnects the impacted endpoint from the corporate network to quarantine the malware. Because the ProSight ASM agent is autonomous, endpoint devices stay protected even if they are offline. For more information about ProSight Active Security Monitoring, go to remote endpoint security monitoring for remote workers.
  • Security Audits can evaluate the exposure of your network to all classes of outside and local security threats for a network that incorporates teleworkers. Progent can run online, automated security inventory scanning for quickly and economically detecting a broad range of security holes that can be found via the Internet. Progent's security audit consulting services, which can be provided by network security professionals with advanced credentials such as CISA, CISSP, and GIAC, can help your company to audit your procedures and policies and review your IT infrastructure to enable you to design the highest level of security for your telecommuters.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing an efficient work-from-home solution for your San Diego, California company, phone 1-800-993-9400 or go to Contact Progent.

An index of content::

  • 24 Hour Remote Wireless Site Survey Specialist Emergency Online Support Services Wi-Fi Site Survey
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    Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes located on your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help your organization with any facet of planning, implementing and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is successfully completed on schedule and on budget.

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    Progent can help your business in any and all phases of your upgrade to Microsoft Exchange 2016 including designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines, mailbox databases and logs; configuring HLB for high-availability client access services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.

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    Citrix VDI Remote Consulting

    For Windows desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can assist you to design a XenDesktop environment that maximizes the business impact of your IT network; integrate XenDesktop software with your physical and virtual servers, end-user devices, and printers; upgrade your existing desktop virtualization software to the latest releases of XenDesktop; and deliver comprehensive remote technical support. Progent can also instruct your IT staff to follow best practices to manage your XenDesktop solution efficiently.

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    The service background of Progent's certified Windows Server consultants, with an average of over 11 years of support in Microsoft integration, assures you success in identifying the edition and set up of Windows 2003 Server that aligns most closely with your business goals. Progent can also assist you with planning, installing, administering and troubleshooting sophisticated information technology applications based on Windows Server, and can assist your upgrade from Windows 2000 Server or Microsoft Windows NT.

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    Progent can supply small companies with an IT management expert who can function as a part-time CIO. This part-time CIO can offer long-term direction to help you integrate sensible IT products to improve business processes so they align more closely with your corporate objectives. Your company can create and install a well conceived IT strategy without absorbing the cost of a full-time senior IT executive.

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    Nagios and MRTG are useful, free monitoring tools that operate under Linux and can be used to monitor UNIX networks, Windows systems, or multi-OS systems where Linux and Microsoft Windows run side by side. The Nagios monitor allows system managers to track system services including POP3, HTTP, FTP, and PING. MRTG permits you to track the bandwidth through SNMP-enabled network devices such as processors, routers, and switches. Progent's system integration experts can assist you to use both these programs to tune and troubleshoot your computer network.

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    Microsoft Dynamics GP software includes analytics and reporting capabilities that let you monitor all operations, revenues and spending, and market trends with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting support expertise can enable you to design reports that allow you to understand your business more thoroughly, turning raw data into useful management information. Progent can enhance your reporting and analytics by offering Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and application experience with VBasic, XML and other tools in order to deliver custom business application development and web commerce applications that work seamlessly with Dynamics GP.

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    24/7 Postini Help and Support

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    Integration Services Cisco Content Distribution Manager

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    Progent can assist small and medium-size companies to deploy and troubleshoot teleconferencing applications to enable their at-home workers to collaborate effectively with teammates and clients.

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    Progent's CISSP-premier network security consultants can help businesses of any size with any aspect of information system security. Progent can help create cost-effective cybersecurity systems that protect a small business against modern threats or Progent can plan, configure, and manage a comprehensive security strategy for hybrid networks that accommodate local, online, and mobile clients sharing network resources spread over multiple physical sites and public and private clouds.

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  • Consultant Services Dynamics GP
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    Progentís Microsoft certified experts offer a variety of support services for Microsoft Dynamics GP. Microsoft Dynamics GP is a Microsoft financial package and business management tool based, like all Microsoft financial solutions, on the scalable and familiar platform of Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting software in the Microsoft Dynamics GP line, provides an affordable solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP/Great Plains is simple to deploy and configure, and with its segmented approach you are able to license only the capability you currently need, with the ability to add clients and enlarge capabilities in the future. Progentís Microsoft Dynamics GP/Great Plains Software support experts can help you install, configure and administer Microsoft Dynamics GP 2010 as well as older versions of Dynamics GP.

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    If you want to update your corporate web site, build internal websites for applications such as human resources or employee education, design a high-impact web presence for a new venture, or write line-of-business, data-driven specialized web applications, Progent can provide skilled and experienced web designers. Progent's experts can also show you how to build and maintain a safe, fault-tolerant server and communications infrastructure, including remote and wireless connectivity, to run your web solutions.

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    Progent's Cisco CCIE wireless network infrastructure experts can provide online or on-premises configuration and debugging services to assist your organization to plan, configure, upgrade, tune, administer and troubleshoot Aironet Wi-Fi AP environments of any scale or architecture. Progent's Cisco wireless controller consultants can also help you to combine your wireless environment with your wired network and cloud-based resources to create a seamless enterprise-wide connectivity foundation that is easy to manage and scale. Progent also offers affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and setup of Aironet Wi-Fi APs to work with your unique office design, construction, and expected workloads.

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    Progent's expert support team can help you define and deploy a smooth in-place Exchange Server 2007 migration plan that minimizes productivity disruption, simplifies long-term service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the knowledge and experience to complete your move quickly and affordably. Progent's Exchange 2007 support, troubleshooting, and consulting offerings include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.

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    Exchange 2013 incorporates major improvements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important innovations plus a revamped structure. These enhancements favorably impact key areas such as ease of administration, high availability (HA), security and compliance, cost of ownership, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the possible advantages of upgrading to Exchange Server 2013, create a cost-effective test and deployment strategy, and train your IT staff to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable remote consulting and support and management services for Microsoft Exchange 2013.

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