Fargo Work at Home Employees Integration Consulting Experts
System Design, Configuration, Management and Troubleshooting Consulting
Expanding your at-home workforce can have a significant impact on network architecture, cybersecurity, and corporate processes. Progent has 20 years of background assisting SMBs to plan, configure, manage, tune, and debug IT networks that support work-from-home employees. Progent can assist your Fargo company to pick the appropriate technologies and adhere to leading practices in creating and maintaining a safe virtual ecosystem for teleworkers that promotes collaboration and returns maximum business value. Progent can provide support services ranging from as-needed guidance for getting you past challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can assist Fargo, North Dakota businesses to succeed with any aspect of building a high-performing telecommuting environment by providing infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk augmentation, cybersecurity, backup/restore solutions, and streamlined management.
Infrastructure for Teleworkers
Setting up the physical and software infrastructure needed to support a remote workforce can be particularly complicated if you have to manage a combination of personal equipment like desktop computers and laptops, routers, and wireless appliances from various vendors and with a variety of operating systems and firmware levels. Progent's experience delivering remote help for both legacy and modern technologies in virtual office solutions enables you to make efficient use of your available network infrastructure and offers ready access to expertise for making necessary upgrades. Support services available from Progent to assist you to implement a productive work-at-home infrastructure include:
- Virtual Private Network technology allows you to establish a safe connection for authorized remote employees to use IT assets located at your company data center or in the cloud. Progent can help your company to deploy and manage VPN connections between your at-home workforce and your key IT resources by providing remote VPN integration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can help your at-home workers to set up Cisco's AnyConnect client software to provide secure VPN connections for a broad range of endpoint devices including Microsoft Windows, Mac, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to view and interact with a remote PC's desktop. This technology gives network managers substantial control over the digital environment of telecommuters and ensures them a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers attach home computer networks to the Internet and support VPN tunnels, local wireless networks, and firewalls. Progent can provide expert remote consulting for configuring routers from a variety of vendors. See router configuration services from Cisco-certified consultants.
- Home Wi-Fi networks, often supporting the whole family and guests, are frequently utilized by telecommuters to connect to their Internet router for work. This can cause throughput and cybersecurity problems. Progent can help you to mitigate these issues by providing expertise like Aironet configuration consulting, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti Unifi WiFi access point setup help.
- Internet access solutions affect the performance and reliability of connections between telecommuters and the corporate data center. Mission-critical applications might require backup Internet access in the event the normal connection fails. Progent offers expertise for selecting service providers, selecting sensible bandwidth and data volume packages, and configuring fault-tolerant Internet access. Refer to Internet access integration services.
VoIP Integration for an At-Home Workforce
Expanding the corporate PBX environment to include teleworkers is vital to maintaining an effective work-at-home solution. A variety of cloud-based digital PBX platforms are used by small and mid-size businesses to server telecommuters. Many larger organizations depend on Cisco's current or older platforms for IP voice management. Progent can help organizations of any size to plan or tune a remote VoIP service that provides the flexibility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help organizations tune their existing Cisco VoIP environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia applications deployed throughout the network. CUCM supports other mixed media services like unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's CUCM expertise, visit Cisco Unified Communications Manager consultants.
- Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent can assist your company to maintain your existing CallManager deployment or migrate smoothly to Cisco's current IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice products, see CallManager consulting services.
- Cisco IP Gateways enable connectivity with public telephony networks and with users working outside the corporate perimeter like telecommuters. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network architecture to support these VoIP solutions and deliver on-demand integration and troubleshooting services.
Video Conferencing for an At-Home Workforce
A broad range of video conferencing platforms from leading vendors enable virtual discussions, video conferencing, chat, and content sharing for both onsite users and telecommuters. Many companies utilize multiple conferencing products to accommodate their various partners and customers. Progent's communications experts can help you to manage your current voice/video conferencing environment and optimize the experience of your at-home employees.
- Skype for Business is Microsoft's leading unified communications product that supports real-time presence, instant messaging, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can assist you to configure and manage Skype for Business clients to support your remote employees. To learn more about Progent's support services for Skype for Business, visit Skype for Business consulting experts.
- FaceTime is Apple's group video phone app for iOS, iPadOS, iPod and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Later versions of FaceTime allow as many as 32 concurrent users for voice/video calls. To learn more about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most computing devices. Offered via Cisco's Webex Cloud, Webex services include sharing specific content or screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus revision and playback for future reference. To learn more about Progent's consulting services for Cisco Webex and for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and information with capabilities such as IP voice and video calling, threaded chat, plus data sharing. For details about Progent's consulting services for Microsoft Teams and for additional Office 365 products, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and assist you to optimize your network infrastructure to host them.
Microsoft Integrated Collaboration Platforms for At-Home Workers
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office and Microsoft 365 families, providing a powerful ecosystem of productivity apps that create a cohesive user interface for sharing data and ideas throughout a corporate network and on a wide selection of endpoint computers. Progent has provided online consulting support for Microsoft SharePoint and Exchange Server since their initial releases and can assist your company to configure these flagship collaboration platforms to maximize the productivity of your remote workforce.
SharePoint uses web sites to allow collaboration and information delivery by providing policy-based delivery of data, business processes, and tools for looking through enterprise-wide business data. SharePoint allows you to create secure portals that enables at-home workforce to view and edit consolidated business intelligence by means of Wikis, Blogs, social sites, and Web Parts. To find out about Progent's SharePoint expertise, go to SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange support services, see planning and configuration consulting services for Microsoft Exchange Server.
OneDrive is Microsoft’s shared cloud-based storage service, similar to GoogleDrive. Remote workers can save files to OneDrive, and co-workers anywhere can share them safely through a web browser. Provided with Office 365, OneDrive allows at-home employees to co-author documents. Revisions created offline are automatically synced when you go back online. To find out about Progent's support services for Microsoft OneDrive, refer to Onedrive configuration experts.
Cloud Integration Services for Telecommuters
Progent can provide advanced online support for helping businesses to build, maintain and troubleshoot integrated network models that include internal data centers, telecommuters, branches, and public cloud services. Progent can provide expertise for all types of public cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help remote workers fix problems with public cloud access, identity, and cybersecurity.
Azure is a popular platform for cloud software and services that allows you to use IT infrastructure, servers, and key apps hosted on Microsoft's extensive cloud. Azure features more than one hundred services services such as hosting for Windows and Linux-powered VMs, scalable cloud storage, messaging, app development with Visual Studio, and data protection. Progent can assist your organization to deploy VMs on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity control with Azure AD, and design backup and recovery solutions with Azure Backup. Progent can also help you create secure connections to Azure for remote workers by setting up and troubleshooting firewall appliances and VPN tunnels. To learn about Progent's support services for Azure, see Azure consulting services.
Office 365, now called Microsoft 365, is Microsoft's growing suite of business productivity applications and cloud services offered by subscription. Microsoft applications and cloud services are provided in a selection of bundles intended for customers ranging from students and small offices to large corporations. Progent offers quick and easy online access to experts knowledgeable about Office 365-compatible client devices based on Windows, Mac, iOS, and Google Android technology. Progent can assist you to assess the various subscription plans available for Office 365 and configure 365 apps for your telecommuters to achieve maximum business value. For information about Progent's consulting services for Microsoft Office 365, visit Microsoft Office 365 integration support.
Microsoft 365 Exchange Online is among the most popular cloud-based applications in Azure-hosted Office 365 product product suite. Office 365 Exchange Online offers the advantages of lower spending for data center infrastructure, easier management, on-demand scaling, high availability, and other benefits inherent with cloud computing. Microsoft has engineered Office 365 Exchange Online to operate transparently with on-premises Exchange environments, allowing customers to build hybrid cloud/onsite information systems. Progent's Exchange experts are available for as-needed help to guide you through tough technical bottlenecks and also offer end-to-end project management services to make sure your teleworkers have easy and secure access to your Exchange Online environment. For information Progent's consulting services for Office 365 Exchange Online, refer to Microsoft 365 Exchange Online configuration and support consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud arena and is the industry's leading provider of cloud services. Progent can provide rapid and affordable online contact with cloud integration experts who can assist your organization to design, implement, maintain, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud services with local data centers and with other popular cloud platforms such as Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to assist your company to create a high-availability network model to make sure your users have a productive computing environment whether they are working from your main office, a branch office, at home, or on the road. For details about Progent's support services for Amazon AWS, see Amazon AWS consulting services.
Google Cloud Platform is a leading suite of cloud computing services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can assist your organization to extend your existing IT assets with the Google Cloud Platform, and Progent's DBA consultants can show you how to make your key applications cloud ready so your at-home workers can take full advantage of Google Cloud services. Progent can assist you to set up virtual machines on GCP Compute Engine, plan a cost-effective storage system with GCP Storage, and streamline access management for telecommuters with Google Cloud Identity services. Progent can also help your organization to use GCP's unified management tools to administer and monitor your Google Cloud ecosystem. To learn, visit Google Cloud Platform (GCP) consulting expertise.
Help Desk Call Center Support for At-Home Workers
A rapid, enterprise-wide switchover to a from-home workforce, which could be motivated by a pandemic or as a component of a disaster recovery/business continuity preparedness plan, can overstretch even a well-staffed in-house Help Desk. Progent's Call Center services allow businesses to outsource or supplement their Help Desk Call Center by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Help Desk Call Center services leverage Progent's extensive network of remote technical support specialists combined with enterprise-class trouble ticketing and follow-up software to offer an affordable, modern Help Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all aspects of online Level 1 PC support from initial help requests to trouble ticket generation, screen sharing, issue resolution, and incident reporting. A browser-based User's Service Portal allows teleworkers to check or update the status of their active tickets, add details, and upload screenshots and attachments. Technical support services are delivered at a significant price reduction off Progent's ordinary Level 1 desktop support rates, and Progent offers the option of rapid escalation to Level 2 and Level 3 support specialists to resolve complex issues. To find out more, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Help Desk Call Center Augmentation Service enables you to expand your current Call Center organization by splitting delivery of Call Center support services transparently between your regular support organization and Progent's nationwide team of PC support engineers and subject matter specialists. Progent's shared Support Desk service uses a collective support solution utilizing the leading PSA platform for handling service requests and ticketing, assigning ownership, tracking progress, and generating reports. To find out how Progent's Help Desk Supplementation Services can help your company to deliver best-in-class desktop support to your from-home workers, go to Progent's Help Desk augmentation Services.
Security and Compliance for At-Home Workers
Telecommuters commonly run their own computing devices and work in an unsecured area. This worsens their vulnerability to cyber attacks and requires judicious use of firewalls, remote monitoring, and the creation of security policies in compliance with best practices. Progent's seasoned roster of certified cybersecurity professionals can help your company to design, implement and manage a modern cybersecurity solution that protects critical information in networks that include telecommuters.
- Firewalls enable companies to build a network environment that can be securely utilized by on-premises users and by an at-home workforce, mobile users, suppliers, customers, and the public. Modern firewall devices allow you to configure and manage different access rights to various classes of users and to scale your network and modify your security as your business evolves and as cyber threats grow increasingly sophisticated. Progent works with both current and legacy security devices from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To find out more about Progent's firewall configuration services, see firewall integration and support services.
- Remote Endpoint Monitoring makes it easy to watch over the various devices used by remote workers and either reject or spot and mitigate modern cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is installed on every protected endpoint, watching all activity and using advanced AI technology to identify zero-day attacks on arrival. When an attack is spotted, ProSight ASM instantly disconnects the impacted endpoint from the corporate network to contain the threat. Since the ProSight ASM software agent is autonomous, endpoint devices remain protected even if they are disconnected from the Internet. To find out more about ProSight Active Security Monitoring, refer to remote endpoint monitoring for telecommuters.
- Security Audits can evaluate the exposure of your information system to all types of outside and internal security threats for a network that incorporates remote workers. Progent can run online, automated cybersecurity inventory scanning for rapidly and economically detecting a broad range of security holes that can be found via the Internet. Progent's security assessment experts, which can be provided by security professionals with top certifications such as CISM, CISSP, and GIAC, can assist you to audit your workflows and governance policies and review your network infrastructure to allow you to implement the highest level of security for your an at-home workforce.
Data Protection for At-Home Workers
Data Protection covers backing up and restoring vital information in order to avoid data loss and reduce restoration time and effort in case of storage system failures due to equipment breakdowns, programming hiccups, operator error, cyber attack, or any other reason. Reliable data protection strategies can be especially difficult to architect and maintain in hybrid networks that combine local data centers, cloud resources, and at-home workers.
- Backup/Restore solutions for telecommuters must cover diverse types of user-owned endpoints. Progent offers quick remote help from experts knowledgeable about a wide range of platforms for backing up Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, iPads and handhelds. Popular backup/recovery products supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up resources distributed across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud-based storage and features fine-grained recovery and unified management capabilities.
- Disaster Recovery/Business Continuity strategies typically anticipate scenarios that require a temporary switch to a work-at-home environment. Progent's expert disaster recovery planning consultants and business continuity specialists can help your business to create, document and test a DR/BC strategy that includes the process of moving to an at-home workforce.
Unified Management for Teleworkers
Microsoft has renamed and rebundled its endpoint management products under the title Microsoft Endpoint Manager, which encompasses Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing local endpoints. Endpoint Manager provides a unified environment for safeguarding corporate data by managing on-premises, mobile, and at-home endpoints.
Intune
Intune is part of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud-based service for managing and protecting off-premises computers and software. Remote endpoint devices can be user owned or business owned. IT administrators managing the enrolled endpoint devices of telecommuters can use Intune to deploy and validate apps on managed devices, push updates and certificates, configure rules for accessing information and resources, set passwords, create VPN tunnels, control how teleworkers share information, establish threat defense, ensure security compliance, and erase corporate data from lost, stolen or deactivated endpoint devices. Microsoft Intune can be used with iOS/iPadOS, Android, Windows, and macOS/OS X endpoints. For details about Intune and to find out how Progent can assist you to use Microsoft's Endpoint Management to manage the devices of your telecommuters, go to Intune mobile endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized MDM product that helps network managers to keep remote endpoints current and protected. Workspace ONE incorporates VMware AirWatch for unified endpoint administration along with VMware's Horizon virtual application delivery technology for authorization control, application management, and configuration management of endpoint computers. Workspace ONE operates with devices based on Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site product through a perpetual license. Key capabilities of VMware Workspace ONE include fast remote provisioning of new laptops, immediate onboarding of new employees, policy set up and enforcement for all classes of endpoints, unifies management reporting and analytics, email encryption, and seamless integration with Microsoft applications and cloud-based products. To learn about Progent's support services for VMware Workspace ONE, see VMware Workspace ONE remote device management expertise.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient telecommuter solution for your Fargo, North Dakota company, call
An index of content::
24-Hour Help Desk Process Remote Technical Support
Remote Technical Support 24x7 HelpDesk
The Help Desk support delivery structure adopted by Progent gives small businesses an dependable option to dependence on freelance service individuals by offering broad expertise shared by numerous support groups, optional round-the-clock availability of urgent assistance, escalation capability to world-class engineers for handling even the most complex problems, service consistency and reliability, quick follow through overseen by seasoned IT service administrators, a choice of easy-to-use mechanisms for requesting service tasks, and excellent progress visibility enabled by trouble ticket tracking and available via a web-based portal.
Technical Support Services Antispam
Antispam Technology Consulting Services
E-Mail Guard is Progent's affordable antispam and virus protection service that gives small companies enterprise-quality defense from spam, viruses, directory harvesting, and other forms of email-borne attacks on IT networks. E-Mail Guard is powered by Postini's Perimeter Manager, a sophisticated library of web-managed anti-spam and virus protection services that defuse email attacks before they can breech the corporate firewall. Perimeter Manager also lets administrators monitor and manage their email systems, irrespective of server vendor, hardware technology, or data center location.
Server Virtualization Computer Consultant
Virtual Server Specialists
Server growth wreaks havoc on IT budgets and management resources. Server reduction through a virtual architecture promises lower TCO of servers and quicker return on investment, more efficient use of physical computers, streamlined operations, enhanced system uptime, and easier management. Typical usage scenarios for virtual servers are resource consolidation, low-cost hosts for line-of-business legacy applications based on obsolete operating systems, and affordable isolation of software development or pilot testing environments from on-line systems.
Top Quality Small Business WAP321 Computer Consultant
Small Business Wireless Access Point Support and Help
Cisco's Small Business family of wireless access points are Linux-based units engineered as value-priced Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer online or onsite configuration and troubleshooting services to help your organization to design, configure, upgrade, optimize, administer and troubleshoot Cisco Small Business wireless AP deployments of any size or topology.
IT Support Outsourcing Consultant
Full Service Outsourcing Professional
Progent is organized provide comprehensive remote consulting for all technical areas common to today’s small company information systems and offers a variety of strategic, on-demand support services such as a part-time CIO to offer advanced planning and negotiating skills, a Call Center for help desk services, 24x7 remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management for critical initiatives like site moves oroperating system upgrades, connectivity experts for designing fast and robust network infrastructure, security specialists to ensure data safety and regulatory compliance, disaster recovery specialists to design and document business continuity plans, and software programmers to create, enhance, or repair mission-critical applications.
Top Quality Remote Technical Support Citrix MetaFrame
XenApp and Citrix Access Gateway Outsourcing
Progent's Citrix-certified consultants can help you to design, implement, manage, and troubleshoot a virtual application delivery system built on XenApp. Progent's Cisco CCIE network engineers can help you optimize your network infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support experts can assist your organization to manage and support a remote datacenter that offers high uptime, enhanced security, and fast recovery.
Email Reputation Analysis Consulting
Consult Email Predictive Sender Profiling
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide centralized control and world-class protection for all your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper level of analysis for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall.
MS Project Server Integration Companies
MS Project Server Integration Companies
Progent's Microsoft consultants offer advanced support in implementing, using and debugging all versions of Microsoft Project Server and can provide a wide range of affordable remote consulting services following proven best practices to assist organizations of all sizes to get all the benefits of this powerful project management solution. Support services available from Progent include solution design, software configuration and upgrades, strategies for secure collaboration among local and offsite users, network optimization, and customized online training classes.
Remote Support Services Dynamics GP/Great Plains
Dynamics GP Technical Support Services
Progent can show you how to plan and implement a smooth move to Dynamics GP/Great Plains so that you retain your information, improve your security, enhance your analytics, take full advantage of Microsoft Office support, and minimize business interruption by creating and executing a smart migration strategy. Progent can also help educate new Microsoft Dynamics GP 2010 users so you don't lose productivity. Progent can enhance your company reports and management analytics by offering Crystal Reports help, FRx programming, and Microsoft Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to produce specialized business applications and eCommerce programs that integrate transparently with Microsoft Dynamics GP.
Consultants Exchange Server 2016 Upgrade
Remote Technical Support Microsoft Exchange Server 2016 Upgrade
Progent can help you in all facets of your migration to Exchange Server 2016 including planning HA system topology for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines, mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Specialist SCOPIA Video Conferencing
Immersive Telepresence Computer Consultant
Progent offers the services of a certified consultant with expertise integrating technology from the leading telepresence vendors such as Cisco, Polycom, and LifeSize and can assist your company to design, configure, upgrade, or maintain a video conferencing environment that preserves your investment and maximizes the business value of your information system. Progent can also provide the expertise of network infrastructure consultants able to help businesses of any size to build and troubleshoot a network that provides the performance, reliability, protection, and scalability required to support your telepresence environment.
Juniper SA700 SSL VPN Cybersecurity Team
Cybersecurity Firms Juniper SA4500 SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Testing Juniper NetScreen 5200 Firewall
Network Intrusion Penetration Testing Juniper NetScreen 5200 Firewall
Progent's Juniper-certified NetScreen engineer can help your company to configure and integrate NetScreen 5000 series routers, upgrade from previous NetScreen devices to the latest Juniper technologies, and repair infrastructure problems in Juniper-only or mixed-vendor environments.
Citrix XenDesktop Consult
Citrix VDI Consultant Services
Citrix offers a comprehensive family of products that deliver enterprise-grade manageability, scalability, and performance for server virtualization and for server-based distribution of Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist you to assess the strategic benefits of Citrix technology and can help you plan, test, deploy, optimize, and maintain Citrix solutions.
CISM Certified Cybersecurity Management Consult
24x7x365 Consulting CISM Certified Cybersecurity Management
Progent can provide the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee describes the basic competencies and worldwide standards of performance that IT security professionals are required to learn. It provides executive management the confidence that those who have earned their CISM credential possess the background and knowledge to provide efficient security management and support services.
Amazon MWS development Programming Firm
Amazon MWS integration Developer Firm
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can broaden their market, lower their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and expedite your ROI.
Microsoft Office 2003 Designers
Microsoft Office 2000 Computer Service
Progent’s IT outsourcing packages provide affordable network consulting for small businesses. Whether it involves planning network infrastructure, setting up an internal Help Desk or outsourcing a one, deploying an updated email platform, monitoring your network, or building a web-based business solution, outsourcing your IT engineering services can contain costs and minimize uncertainties, permitting IT support expenses to grow in a more linear and manageable fashion than is feasible by assembling a large, knowledgeable internal IT staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to create a protected and highly available system foundation for your critical applications powered by Microsoft Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Employment Recruit Cisco Consultant
24/7 Microsoft MCSE Subcontractor Job
Progent is seeking a variety of full-time employees including solutions-driven MCSEs; system experts who have Cisco CCDP or CCIE certification; and consultants for fault-tolerant network design with backgrounds in mobile access, wireless integration, non-stop environments, disaster recovery solutions, data preservation, and VMware technology. Progent is also hiring desktop support technicians, off-site service professionals, and CISSP or CISM accredited security professionals. Progent is also looking for experienced managers who can operate efficiently in our high-growth, virtual office environment. Progent works with freelance professionals who have specialized expertise and hands-on experience in high-demand IT topics beyond our main service concentration. Progent's Experts Team includes contractors who offer advice and programming services for mission-critical applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess specialized knowledge of non-Microsoft operating systems such as Linux derivatives, Apple OS, or Sun, or can provide expert skills in technologies like telecommunications, web development, EDI, web commerce, or database management. Independent consultants premier by Progent cooperate with our full-time engineers to deliver comprehensive solutions for small and midsize company networks.
Small Office Small Business Network Consulting Company
Small Office Small Business IT Outsourcing Services
Progent's Microsoft and Cisco premier network engineers can provide advanced support for a broad range of technologies and can deliver that assistance online anywhere in the U.S. or in person in major cities across the United States and anywhere in . Progent provides online help for networks based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a mix of Windows and UNIX-family technology. Progent also can provide access to the expertise of Cisco CCIE infrastructure specialists for the toughest connectivity issues, plus the support of CISA and CISSP-qualified security consultants to handle complex security design and problem solving. Progent has provided online network support to companies in every state in the United States.
Developing Phase: Pilots Small Business IT Support Firms
Microsoft Solutions Framework Project Methodology Consultancy Services
In conducting consulting tasks for enterprise clients, Progent uses a structured approach based on defined milestones so as to achieve budgetary, timing and engineering targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes industry project management standards based on the leading practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, test models, design tuning, and expert deployment. All phases are recorded to provide a detailed summary of technical services delivered and to help in downstream system maintenance.
Consultancy Network Management Outsourcing
Network Management Outsourcing Technology Professional
Progent's ProSight portfolio of managed IT services are designed to provide organizations who have small internal network administration and support teams with affordable access to enterprise-class management platforms and consulting expertise. Advantages of the ProSight catalog of managed services include flat-rate network maintenance expenses, automation of routine administrative processes, continual absorption of the latest technology, graceful transition from legacy systems to up-to-date solutions, close alignment of information technology with strategic objectives, access to veteran network experts, and allowing management to focus on business rather than fast-evolving information technology.
Microsoft Windows 2008 R2 Technology Consulting
Support Windows Server 2008 Security
Windows Server 2008 is an important step forward in making information networks more secure and fault tolerant, simpler to virtualize and administer, higher performing, and able to offer a better environment for web publishing. Progent can help your company get the most from the enhancements built into Microsoft Windows Server 2008 by delivering certified consulting, support, training, temporary staffing, network monitoring, and security expertise.
Consultant ProSight Remote Monitoring and Reporting
Automated Desktop Inventory Professionals
ProSight LAN Watch is Progent’s server and endpoint monitoring service that uses advanced remote monitoring and management techniques to keep your network running efficiently by checking the state of vital assets that power your network environment. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT staff and your assigned Progent consultant so any looming problems can be resolved before they have a chance to impact productivity.
Microsoft Expert Computer Engineer SCVMM 2012 and Windows Server 2012
Immediate Setup and Support VMM Self-Service Portal
Progent's Microsoft-certified consultants can assist organizations of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; plan, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help your company to move from an older version of System Center Virtual Machine Manager or from a third-party management system, and Progent can help you to enhance and troubleshoot your existing SCVMM 2012 environment so you realize maximum business value.
SIP Migration Network Consultants
Computer Engineer Cisco SIP Integration
Progent's Cisco CCIE-certified SIP integration experts can assist your business to plan, deploy, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and offer affordable remote or onsite expertise to assist businesses to migrate smoothly to a modern communications environment that delivers fast ROI. Progent's certified Microsoft collaboration consultants can assist you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business Server or Lync Server for access to a SIP-based IP PSTN trunk.
Remote Consulting Cisco Firesight
Firepower Technical Support Services
The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network experts can assist you to maintain your current PIX or Cisco ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, configure, tune, manage and troubleshoot firewall environments based on Cisco ASA firewalls with Firepower Services.
Exchange 2013 Security Remote Technical Support
Engineer Exchange 2013 DLP
Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important new features plus a revamped structure. These improvements affect vital areas like manageability, availability, compliance, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you understand the potential business benefits of migrating to Exchange Server 2013, design a cost-effective validation and rollout strategy, and educate your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable online support and management services for Microsoft Exchange 2013.
Windows and Solaris Technology Consulting Services
Support Outsourcing UNIX with Windows
If your company has a UNIX, Linux, or Solaris environment or a multi-OS network, Progent's CISA and CISM-premier security specialists can help your whole enterprise in a broad range of security topics such as security management procedures, security architecture and models, access control systems and methodology, software development security, operations security, hardware security, telecommunications, infrastructure and web security, and workplace recovery preparedness. CISM and ISSAP define the fundamental competencies and international standards of performance that network security managers are expected to master. These accreditations provide executive management the assurance that those who have achieved their CISA or CISM certification have the experience and theory to offer effective security management and consulting help.
System Center 2016 Migration Integration Support
Top Ranked System Center 2016 Data Protection Manager On-site Technical Support
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, optimizing and repairing Microsoft SCOM environments and offer organizations of all sizes advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also help you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can provide responsive remote or onsite troubleshooting to assist you to fix critical issues uncovered by System Center 2012 Operations Manager.
Windows Server 2012R2 Live Migration Consultant Services
Windows Server 2012R2 Security Consulting Services
Progent's Microsoft-certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and rollout strategies, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT support team, develop an enterprise-wide security plan, automate network management, assist with creating applications, and build and test a disaster recovery/business continuity plan.
password management system Consultants
Specialists network asset documentation management
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard information related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you’re planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it.
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