Fargo Remote Workforce Solutions Consulting Partner
Solution Design, Implementation, Administration and Call Center Consultants
Enlarging your at-home workforce may have a significant effect on network architecture, security, and corporate workflows. Progent has 20 years of background helping businesses of all sizes to plan, configure, manage, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Fargo organization to pick the appropriate technologies and adhere to best practices in creating and maintaining a safe virtual office ecosystem for telecommuters that promotes collaboration and returns maximum value. Progent offers services ranging from as-needed expertise for getting you over occasional IT roadblocks to comprehensive project management to help you carry out business-critical initiatives.
Progent's consultants can help Fargo, North Dakota businesses to succeed with any aspect of creating a high-performing work-at-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk outsourcing, security monitoring, backup/restore solutions, and streamlined management.
Infrastructure for Teleworkers
Configuring the physical and software infrastructure required to support an at-home work environment can be especially challenging if you have to manage a mix of personal hardware such as desktop computers and laptops, Internet routers, and Wi-Fi APs from an assortment of manufacturers and with a variety of operating systems and firmware levels. Progent's background providing remote support for both legacy and modern IT products in remote office solutions allows you to make cost-effective use of your available network infrastructure and offers ready access to top-tire consultants for making necessary updates. Support services available from Progent to assist your company to create a high-functioning telecommuting ecosystem include:
- Virtual Private Network technology makes it possible to establish a safe tunnel for authenticated remote workers to use IT assets situated at your corporate data center or in a public cloud. Progent can assist your company to configure and maintain VPN connections between your teleworkers and your various network resources by providing remote VPN integration support. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can assist your remote workers to utilize Cisco's AnyConnect client software to provide safe VPN connections for a wide selection of devices including Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to see and use a remote PC's desktop. This technology provides IT managers more control over the computing ecosystem of at-home employees and ensures them a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect at-home computer networks to the Internet and typically support VPN connections, local Wi-Fi networks, and firewall services. Progent offers top-tier online consulting for setting up routers from a range of vendors. See router configuration services from Cisco-certified experts.
- Home Wi-Fi networks, typically supporting the whole family and visitors, are commonly used by telecommuters to access their router for work. This can cause performance as well as cybersecurity issues. Progent can assist businesses to resolve these issues by providing services that include Aironet configuration expertise, Cisco Meraki WiFi deployment consulting, and Ubiquiti Unifi wireless access point integration help.
- Internet access methods impact the performance and availability of connections between telecommuters and the company data center. Vital processes may require redundant Internet connections in the event the primary connection breaks. Progent can provide expertise for identifying ISPs, choosing appropriate service packages, and integrating redundant Internet connections. Refer to Internet access solutions.
IP Voice Integration for Teleworkers
Expanding the business PBX environment to accommodate remote users is critical to maintaining an effective at-home workforce. A broad range of cloud-based IP voice platforms are used by SMBs to server teleworkers. Many larger organizations depend on Cisco's modern or older platforms for IP voice solutions. Progent can help businesses of any size to design or tune a telecommuter VoIP environment that delivers the versatility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to help businesses tune their existing Cisco IP voice environments to handle a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends advanced telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media applications used across the network. CUCM manages other combined media services like unified messaging, video conferencing, and team interaction networks. For more information about Progent's CUCM expertise, visit Cisco Unified CM consulting services.
- CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can help you to support your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other older IP voice platforms, refer to CallManager consulting services.
- Cisco IP Gateways provide connectivity with PSTN networks and with users operating beyond the corporate perimeter like telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
- Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN architecture to work with these VoIP solutions and deliver online configuration and debugging expertise.
Video Conferencing for an At-Home Workforce
A wide selection of voice/video conferencing products from leading technology companies enable online discussions, video and voice conferencing, chat, and screen sharing for both local users and at-home workers. Many companies use multiple products to accommodate their different partners and clients. Progent can assist you to maintain your current voice/video conferencing environment and optimize the experience of your remote workforce.
- Skype for Business is Microsoft's leading unified communications product that enables presence, IM, voice and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can help your company to deploy and maintain Skype for Business client software to accommodate your remote employees. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's group video phone platform for compatible iOS and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 concurrent users for voice/video calls. To learn more about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud, Webex services include sharing discrete content or screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based capture, plus revision and playback for future reference. For details about Progent's consulting expertise for Webex and for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and information with capabilities that include IP voice and video conferencing, threaded chat, plus data sharing. For details about Progent's support services for Microsoft Teams as well as for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these products and help your business to optimize your WAN architecture to run them.
Microsoft Integrated Collaboration Software for Teleworkers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office and Microsoft 365 suites, offering a rich ecosystem of productivity apps that create a consistent user interface for exchanging information throughout multiple sites and on a broad range of endpoints. Progent has provided online consulting services for Microsoft SharePoint and Exchange Server since their first releases and can help businesses to tune these critical collaboration products to maximize the productivity of your remote workforce.
SharePoint utilizes web entities to promote collaboration and knowledge delivery by providing policy-driven delivery of content, workflow, and tools for searching through enterprise-wide business data. SharePoint enables you to create protected web portals that permits at-home workforce to view and update aggregated corporate intelligence by means of Intranets (Wikis), Blogs, social networking web sites, and Web Parts (Widgets). For information about Progent's SharePoint consulting services, go to SharePoint configuration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange expertise, go to deployment expertise for Exchange.
OneDrive is Microsoft’s collaborative cloud file hosting and synchronization service, comparable to GoogleDrive. Remote users can store files to the OneDrive service, and colleagues anywhere can share them securely via a web browser. Included with Microsoft 365, OneDrive enables at-home workers to co-edit documents. Edits created offline are uploaded when you reconnect to the Internet. To learn about Progent's expertise for OneDrive, visit Microsoft Onedrive integration consulting.
Public Cloud Integration Services for Telecommuters
Progent offers fast and affordable remote assistance for enabling businesses to build, manage and optimize integrated hybrid network architectures that incorporate physical data centers, telecommuters, branches, and cloud resources. Progent can provide top-tier consultant for all modes of cloud service such as Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help teleworkers fix issues with cloud connectivity, identity, and security.
Azure is a leading platform for cloud software and services that enables you to use IT infrastructure, servers, and critical apps running on Microsoft's extensive cloud. Microsoft Azure includes over 100 services services such as the ability to host Windows and Linux-powered virtual machines, on-demand cloud storage, messaging, application development with Visual Studio, and data protection. Progent can assist you to set up virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, unify identity management with Azure AD, and design backup and recovery solutions with Azure Backup. Progent's cloud experts can also show you how to create protected connections to Azure services for teleworkers by configuring and debugging firewall appliances and VPN tunnels. To find out about Progent's consulting expertise for Azure, go to Azure expertise.
Office 365, rebranded Microsoft 365, is Microsoft's growing suite of business productivity software and cloud-based services offered by subscription. Microsoft applications and services are marketed in a variety of plans intended for customers ranging from students and households to major corporations. Progent offers fast and affordable remote access to consultants familiar with Office 365-compatible client devices running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist your business to evaluate the numerous subscription bundles offered with Microsoft 365 and configure 365 applications for your teleworkers to achieve top business value. To learn about Progent's expertise for Microsoft Office 365, refer to Office 365 consulting expertise.
Office 365 Exchange Online is among the most popular applications in Azure-hosted Microsoft 365 product line. Microsoft 365 Exchange Online offers the advantages of lower spending for physical infrastructure, easier management, dynamic scaling, high reliability, and other advantages associated with public clouds. Microsoft has designed Microsoft 365 Exchange Online to operate transparently with on-premises deployments of Exchange, allowing customers to create hybrid networks. Progent's certified Exchange experts can provide as-needed assistance to get you through challenging IT roadblocks and also offer end-to-end project management services to make sure your teleworkers have easy and secure access to your Microsoft 365 Exchange Online environment. To find out Progent's expertise for Office 365 Exchange Online, refer to Microsoft 365 Exchange Online integration and support consulting.
Amazon AWS is a trailblazer in the public cloud market and is the industry's top source of cloud-based services. Progent offers quick and economical online contact with cloud integration consultants who can assist your business to design, deploy, maintain, and debug hybrid information networks that integrate Amazon AWS cloud-based services with local resources and with other public clouds like Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to help your company to build a high-availability network architecture so your users have a consistent computing experience regardless of whether they are working from your main office, a remote branch, from home, or on the road. To find out about Progent's consulting services for Amazon AWS, see Amazon AWS integration services.
Google Cloud Platform is a leading suite of public cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist your organization to scale your current IT resources with the Google Cloud Platform, and Progent's DBA experts can help you make your key applications cloud friendly so your telecommuters can benefit fully from Google Cloud services. Progent's consultants can help your business to deploy VMs on GCP Compute Engine, plan a cost-effective storage solution with Google Cloud Storage, and simplify access management for teleworkers with Google Cloud Identity. Progent's consultants can also assist your organization to utilize GCP's management technology to administer and track your Google Cloud environment. For information, see Google Cloud Platform (GCP) consulting expertise.
Help Desk Call Center Support for At-Home Workers
A fast, enterprise-wide transition to a from-home workforce, which might be activated by an epidemic or as part of a disaster recovery/business continuity preparedness plan, can overstretch even the most efficient in-house Call Desk. Progent's Help Desk services allow businesses to outsource or expand their Call Desk with Progent's remote Technical Response Center team.
- Progent's Standard Help Desk Call Center services leverage Progent's extensive network of online technical support experts combined with world-class trouble ticketing and tracking technology to offer an affordable, modern Call Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of online Level 1 PC support from service requests to ticket generation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables telecommuters to check or edit the status of their active tickets, enter details, and upload screenshots and attachments. Desktop support services are delivered at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent makes available optional rapid escalation to Level 2 and Level 3 IT specialists to deal with advanced problems. To find out more, go to Progent's Standard Helpdesk Services for small businesses.
- Progent's Call Center Augmentation Service allows you to expand your existing Call Desk team by splitting responsibilities for Support Desk support services transparently between your regular support staff and Progent's extensive team of PC support technicians and subject matter experts. Progent's co-managed Help Desk Call Center service is based on a co-sourcing support solution utilizing the leading professional services automation platform for handling service requests and trouble tickets, assigning responsibility, monitoring progress, and producing reports. For details about how Progent's Call Center Supplementation Services can help your company to deliver best-in-class IT support to your from-home workers, see Progent's Call Desk augmentation Services.
Security and Compliance for At-Home Workers
At-home workers often run their personal equipment and work in a physically unsecured space. This worsens their vulnerability to cyber attacks and demands careful deployment of security appliances, remote monitoring, and the enforcement of policies that adhere to best practices. Progent's veteran roster of certified data security experts can assist your business to design, deploy and manage a modern cybersecurity environment that safeguards vital information in networks that include an at-home workforce.
- Firewalls enable companies to build a network that can be safely accessed by local users and by teleworkers, mobile workers, suppliers, customers, and other stakeholders. Next-generation firewall devices allow you to configure and control different access rights to different groups of users and to expand your network and modify your security as your company evolves and as cyber threats grow more complex. Progent works with both current and legacy security devices from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For details about Progent's firewall configuration expertise, go to firewall support expertise.
- Remote Endpoint Security Monitoring makes it possible to watch over the various devices utilized by an at-home workforce and either block or spot and mitigate modern threats like ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight software agent is put on every secured endpoint, watching all activity and utilizing advanced machine learning and full execution context to detect new threats at inception. When a cyberattack is discovered, ProSight Active Security Monitoring immediately disconnects the impacted endpoint from the corporate network to quarantine the malware. Because the ProSight ASM software agent is self-contained, endpoints remain secure even when they are offline. To find out more about ProSight Active Security Monitoring, see remote endpoint monitoring for teleworkers.
- Security Audits can evaluate the vulnerability of your network to all types of external and internal security threats for a network that includes remote workers. Progent can deploy online, automated cybersecurity analysis scanning for rapidly and affordably uncovering a broad range of security holes that can be found via the Internet. Progent's security audit consulting services, which can be managed by security experts with advanced certifications such as CISM, ISSAP, and GIAC, can help your business to audit your operations and governance policies and assess your network architecture to enable you to design top-level protection for your an at-home workforce.
Data Protection Solutions for At-Home Workers
The field of Data Protection covers saving and recovering vital information so as to avoid data loss and reduce restoration time and effort in the event of storage failures resulting from equipment breakdowns, programming glitches, human mistakes, cyber attack, or any other reason. Reliable data protection strategies can be particularly challenging to architect and manage in hybrid environments that combine private data centers, public clouds, and at-home workers.
- Backup/Restore strategies for remote workers must cover multiple kinds of user-owned endpoints. Progent offers fast online access to experts familiar with a wide range of products for protection Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as laptops, iOS and Android tablets and handhelds. Popular backup/recovery products maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To back up resources spread across a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud-based storage and features granular recovery and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans typically envision scenarios that require a temporary changeover to an at-home workforce. Progent's expert disaster recovery planning consultants and business continuity planning specialists can assist your company to develop, document and test a DR/BC strategy that includes the process of moving to telecommuting.
Unified Management for At-Home Workers
Microsoft has rebranded and rebundled its endpoint management products under the name Endpoint Manager, which includes Intune for cloud-based management of remote endpoints and Configuration Manager for managing on-premises computers. Microsoft Endpoint Manager features a centralized environment for protecting critical data by controlling local, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also includes Configuration Manager. Intune is a cloud-based service for managing and protecting off-premises devices and applications. Remote endpoint computers can be user owned or business owned. Network administrators managing the endpoint computers of teleworkers can utilize Intune to deploy and validate applications on devices, push updates and certificates, set up rules for accessing information and networks, set passwords, establish VPN connections, determine how teleworkers share information, set up threat protection, verify compliance, and delete sensitive information from missing, stolen or deactivated endpoint devices. Microsoft Intune works with Apple iOS, Android, Windows, and macOS/OS X endpoints. To learn about Microsoft Intune and how Progent can help your company to use Microsoft's Endpoint Management to administer the endpoint devices of your teleworkers, visit Intune mobile device management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management platform that helps network administrators to keep offsite endpoints current and secure. Workspace ONE uses VMware AirWatch for centralized endpoint management along with VMware's Horizon virtual software delivery platform for authorization control, application management, and configuration management of endpoint devices. Workspace ONE operates with endpoints based on Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site product via a perpetual license. Key capabilities of Workspace ONE include fast remote deployment of out-of-the-box notebooks, quick onboarding of new users, policy setting and enforcement for all categories of devices, aggregated management reporting and performance analytics, an email encryption gateway, and seamless integration with Microsoft applications and cloud products. For details about Progent's support services for VMware Workspace ONE, see VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining an efficient work-from-home solution for your Fargo, North Dakota organization, call
An index of content::
After Hours wireless VoIP phone integration Remote Troubleshooting
Remote Technical Support wireless VoIP phone and Aironet APs
Cisco's wireless VoIP phones are hardened wireless handsets intended for workers who are mobile within campus, warehouse, retail or other venues where IT management requires user endpoints that provide more control, security and durability than is achievable with the Bring-Your-Own-Device mode of mobile collaboration. Creating solutions with Cisco's wireless VoIP phones typically demands that you configure and optimize many key pieces of your Wi-Fi environment including APs, routers and switches, Cisco wireless LAN controllers, and call management tools. Progent's Cisco-certified consultants offer remote and onsite assistance to help you create and maintain a Cisco wireless VoIP phone solution by providing services that can range from troubleshooting the configuration of an IP phone or access point to providing project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.
Technical Support Co-Location
Internet Data Center Online Consulting
Progent’s data center support services are designed for companies with hardware housed at IDCs or data center collocation hosting facilities and in need of on-demand on-premises assistance at the co-location site as well as remote help from Microsoft and Cisco Premier Certified professionals. Progent provides a full range of data center and data center and co-location consulting services including network topology evaluation, Windows and UNIX server integration and maintenance, tech support for server and communications networking, development and deployment of zero-downtime systems, architecting and deploying layered security structures, firewall integration and support, designing load balancing solutions, and creating high-availability server and storage cluster systems.
Dynamics GP Great Plains Software Network Engineer
Online Consulting Dynamics GP/Great Plains
Progent’s Microsoft certified consultants offer a range of consulting services for Dynamics GP. Dynamics GP is an accounting and business analysis solution based, like all Microsoft accounting solutions, on the expandable and familiar foundation of Windows technology. Dynamics GP provides a cost-effective tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to deploy and integrate, and with its modular design you are able to purchase only the functions you currently need, with the ability to add users and enlarge functionality in the future. Progent’s Microsoft Dynamics GP support engineers can show you how to deploy, customize and administer the current version of Microsoft Dynamics GP or migrate smoothly from an earlier release.
Technical Support Microsoft Windows 2000
Upgrade Help Windows Server 2000
Progent's certified Microsoft Windows 2000 consulting staff can help you optimize the capability of your existing Windows 2000 Servers and can simplify network management, provide technical support and repair, and enhance security. Progent can also show you how to create, justify, and execute a strategy to migrate from Windows Server 2000 to Windows Server 2003. Progent is expert in setting up test installations to eliminate the technical risk associated with moving to Windows Server 2003 by identifying possible hardware and software compatibility problems.
Cisco Remote Access Outsourced IT Services
Computer System Consultant Cisco Certified CCIE
Progent can help your organization to utilize Cisco's networking technology to build a solid foundation for your local, cloud-centric, or hybrid-cloud data center and improve operations in key areas including hardware consolidation, security and compliance, manageability, availability, and recoverability.
Professional Comprehensive Event Management
System Center Operations Manager Troubleshooting
Small to mid-sized companies can now get all the advantages of Operations Manager 2007 and also have fast access to Progent’s Microsoft and Cisco certified IT consulting experts. With Progent's economically priced network service programs, mid-size organizations can select a simple co-sourcing package built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small business networks world-class reliability, security and performance.
ASA 5500-X Firewall with Firepower Online Support
ASA Firewall On-site Support
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more value than Cisco's previous firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network consultants can help you to manage your existing PIX or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, tune, manage and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Services OS X
OS X Online Consultant Services
Progent offers national online help and consulting services for companies that run macOS and OS X networks or whose IT systems feature a combination of Apple Mac and Microsoft Windows technology. Progent's experts can provide macOS and OS X users a range of services such as desktop support, upgrading to the latest version of macOS from legacy versions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also assist you with Apple iPhone and iPad integration and management, or moving to iCloud services. Remote network consulting provides maximum return for your IT budget by extending user productivity and shortening the hours charged for network repair services. Advanced remote access tools and skilled technicians and consultants combine to enable Progent to handle most IT issues without squandering time and money by traveling to your location. In the vast majority of situations your network issues can be dealt with over the phone or through a mix of telephone support and online access. Progent can put you in touch with Cisco CCIE network engineers and CISSP and ISSAP certified security specialists to help you with the most challenging network issues.
Award Winning Building to Building Wireless Case Studies
Case Study Building to Building Wireless
Progent provided a wireless integration environment that allowed a school to increase efficiency and eliminate the ongoing costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for interfacing remote sites up to 2.5 miles apart and can reach even longer distances. This wireless alternative offered improved performance and dependability than simply amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz spectrum it provided immunity to local interference.
Microsoft Office System Information Technology Support
Microsoft Office Server Install
Progent’s IT outsourcing services provide budget-friendly computer support for small businesses. Whether it includes designing system infrastructure, setting up an internal Help Desk or outsourcing a one, deploying a new email platform, monitoring your network, or creating an on-line business application, outsourcing your network engineering services can reduce costs and eliminate uncertainties, permitting network service expenses to grow in a more linear and manageable fashion than is possible by assembling a large, knowledgeable in-house IT organization. Progent’s Outsourcing White Paper and flyers explain how Progent can help you build a protected and highly available system architecture for your critical applications based on Windows including Microsoft Office XP, Office 2003, and Office 2000.
Professional Active Directory
Microsoft Certified Partner IT Services Windows 2008 Active Directory
Windows Active Directory demands significant field experience to integrate efficiently across an enterprise. Progent’s Microsoft Certified engineers are skilled in designing, deploying, and maintaining complex Microsoft Enterprise AD installations. Progent’s areas of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition configurations, repair of corrupted AD objects, cleaning up legacy legacy version configuration objects in production Active Directory systems, and repair of unsuccessful configurations of AD and Active Directory-associated applications.
Windows Server 2012 R2 Configuration Manager Network Consultants
Microsoft Windows Server 2012R2 On-site Technical Support
Progent's certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration plans, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT management team, develop an enterprise-wide security plan, streamline IT administration, help with application development, and build and validate a disaster recovery/business continuity plan.
Wi-Fi RF Spectrum Analysis for Wi-Fi Support
Top Quality Wireless LAN Site Survey Support and Help
Progent's wireless site survey services help you to plan, deploy and troubleshoot a Wi-Fi network customized for your environment, offering you a WLAN that has the reception, performance, capacity, QoS, data protection, and hand-off capability your company requires. Wireless survey services from Progent include remote predictive analysis for designing a wireless LAN and onsite site survey services for confirming, optimizing, and troubleshooting a functioning Wi-Fi LAN.
Ubiquiti UniFi Security Gateway Engineer
Consultant Services Ubiquiti XG Security Gateway
Progent can provide quick access to the skills of seasoned Wi-Fi consultants who can assist organizations to determine the value of Ubiquiti UniFi wireless access points for your business and assist you to design, deploy, manage, and debug your UniFi network. Progent can also conduct a wireless site survey to help you to choose, provision, and place Ubiquiti UniFi wireless APs for optimal coverage and throughput.
MongoLock ransomware recovery Consultancy
24x7 DopplePaymer ransomware recovery Consultancy
Progent's seasoned ransomware recovery experts can help your business to rebuild a network damaged by a ransomware virus such as Ryuk, Dharma, Hermes, or Locky.
Redundant Internet Information Technology Consulting
Fault-tolerant Internet Connectivity Remote Consulting
Progent's Cisco-certified IT consultants can help you build an affordable, high availability Internet connection architecture that can achieve 24x7 Internet connectivity via a wide range of fault tolerant Internet access products and services including high availability BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert professionals to show you how to apply the latest technology for high availability Internet connectivity to implement a cost-effective, completely redundant Internet network with automatic failover and other capabilities to deliver non-stop Internet availability.
MCSE Expert Certified System Center 2016 Hybrid Cloud Integration Professional
On-site Technical Support System Center 2016 Migration
Progent's Microsoft-certified consulting experts have more than a decade of background planning, implementing, enhancing and fixing System Center Operations Manager environments and can provide companies of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to plan a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or onsite troubleshooting to help you to fix serious problems uncovered by SCOM 2012.
Microsoft Windows 10 Migration Online Help
Consult Windows 10 Upgrade
Progent's Microsoft-certified consulting experts can assist organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Remote and onsite assessment and migration support for Microsoft Windows 10 available from Progent's experts include ROI analysis, project supervision, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile management, telecommuter access, data and identity security, streamlined deployment and management, infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and users, and post-migration technical help.
Moonlight Cisco Consultant Subcontractor
Independent CRM Consultant Career Opportunities
Our Experts Team provides consulting in important areas including Apple OS networking and applications; Consulting for Linux, UNIX, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting; Mission-critical and vertical program help; CIO, business analyst, and project management outsourcing; Special program development and integration; Web, eCommerce, EDI, and client information portal design and deployment; Database management and efficiency help; Management intelligence consulting; and Telecommunications architecture support.
Virtual Support Desk IT Consulting
Best Consultant Services Extended Call Desk
Progent's Network Contact Center Outsourcing Services for PC desktop technical support are designed specifically for small businesses who require immediate availability of a Help Desk Service Center with professional phone support and full escalation capability but who must work within a limited network support budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Support, Secure Remote Access Provisioning, Initial System Assessment, Expert Escalation, Virtual Help Desk Services, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.
Juniper Junos Network and Security Manager Network Intrusion Penetration Testing
Evaluation Juniper Junos Network and Security Manager
Progent's Juniper Networks-certified network engineer can help your company to design and implement Juniper Firewall/VPN platforms, enhance and troubleshoot your network infrastructure, and migrate smoothly from discontinued products to current releases. Progent's Junos OS consultants can also provide support for Juniper's premier network operating system to help you to simplify the management and improve the security of your Juniper VPN appliances and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist you maintain environments that incorporate a combination of Juniper's OS platforms.
Professional Fault Tolerant Internet Connection
Fault Tolerant BGP Support and Setup
Progent's Cisco-authorized IT consultants can show you how to build an economical, high availability Internet connection solution that can achieve 24x7 Internet connectivity through a broad range of high availability Internet network technologies including high availability BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert professionals to help you utilize the latest techniques for fault tolerant Internet access to create an affordable, completely redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet connections.
Specialists Lync Server 2013 Web Apps Server
Lync Server 2013 and Active Directory Specialist
Progent's consultants can help you to assess the value of Lync Server for your environment and can assist you to plan and carry out an installation of Microsoft Lync Server 2010 that consolidates the control of IM and Presence and improves the productivity of your office employees, at-home workers, and mobile workforce. Progent's consultant's can in addition help your company to carry out a smooth upgrade to Microsoft Lync Server from Microsoft Office Communications Server or from Live Communications Server, interface Lync Server with Exchange Server, SharePoint Server, and Microsoft SQL Server, show you how to use Lync Server 2010 to enhance the collaborative capabilities of Microsoft Office programs, and offer webinar training and continuing technical support for Lync and other Microsoft technologies.
24-7 Small Business IT Outsourcing Firms
Small Business Consultants
Progent provide organizations of all sizes enterprise-class IT remote or onsite consulting for networks powered by Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified network consultants also offer security expertise for businesses ranging from the small office to the global enterprise.
Application Programming Firms
VBA Development Company
If you need assistance creating, enhancing, or repairing applications for Windows, Linux, or the Web, Progent’s team of program developers, relational database designers, and software project managers can help ensure you get the project done on schedule and within budget. Progent's experienced software developers can provide affordable and expert online consulting for jobs as small as creating Vidual Basic macros for Office Excel or as challenging as developing mission-critical database applications built on Microsoft SQL Server or Oracle.
Phobos ransomware recovery Engineers
Consultant Services ransomware data recovery
Progent's experienced ransomware recovery consultants can assist your business to restore a network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Lockbit or Egregor.
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