Expanding your remote workforce may have a major impact on network architecture, cybersecurity, and corporate processes. Progent has two decades of background assisting small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Tacoma organization to pick the right tools and follow best practices in building and maintaining a secure virtual office ecosystem for teleworkers that facilitates teamwork and returns top value. Progent can provide services ranging from on demand expertise for helping you over occasional technical roadblocks to comprehensive project management to help you carry out mission-critical tasks.

Progent's consultants can assist Tacoma, Washington companies to with any aspect of creating a high-performing telecommuting environment by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, endpoint security, backup/restore solutions, and unified management.

Security for Remote Workers
Telecommuters commonly run their personal computers and work in a physically unsecured environment. This increases their vulnerability to cyber attacks and requires judicious deployment of security appliances, remote monitoring, and the enforcement of policies that adhere to best practices. Progent's seasoned roster of certified cybersecurity experts can assist your business to plan, deploy and administer a modern security solution that protects critical data in networks that incorporate remote workers.

  • Firewalls allow you to build a network environment that can be securely accessed by local users as well as by telecommuters, mobile workers, suppliers, customers, and the public. Next-generation firewall devices permit you to assign and manage appropriate access rights to various groups of users and to expand your network and adjust your security as your business evolves and as cyber threats grow increasingly complex. Progent works with both new and older security devices from all leading manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To learn more about Progent's firewall configuration services, go to firewall configuration and support expertise.
  • Online Endpoint Monitoring makes it possible to track the disparate computers utilized by remote workers and either block or spot and respond to the latest cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint software agent is put on each secured endpoint device, watching all activity and using advanced AI technology to identify new threats at inception. When a cyberattack is spotted, ProSight Active Security Monitoring immediately disconnects the infected endpoint from the corporate network to contain the threat. Because the ProSight ASM software agent is self-contained, endpoints stay protected even when they are not connected to the Internet. For details about ProSight Active Security Monitoring, see remote endpoint monitoring for an at-home workforce.
  • Security Audits can assess the exposure of your information system to all types of outside and local security attacks for a network that includes remote workers. Progent can run online, automated cybersecurity inventory scanning for rapidly and economically detecting a broad range of security gaps that can be surfaced over the Internet. Progent's security audit experts, which can be provided by network security experts with advanced certifications such as CISM, CISSP, and GIAC, can assist your company to audit your processes and policies and assess your network architecture to enable you to implement the highest level of security for your an at-home workforce.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Tacoma, Washington organization, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Integration Support Microsoft ISA Server

    Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds developing corporate security designs for information systems with multiple sites, mobile workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small business plan and implement a configuration of Microsoft ISA Server 2004 that supports your IT security needs without limiting your productivity.

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    Microsoft Configuration Manager Information Technology Consulting

    Configuration Manager automates software deployment and updating, streamlines security and compliance settings management, keeps track of network assets, protects against company data leakage, provides network health reporting, allows safe self service, and offers a single point of control for managing mixed-operating system networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud integration specialists can assist you with any aspect of planning, implementing, operating and repairing a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid environments.

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    Windows, UNIX, Solaris Consultant

    Progent's UNIX family consulting services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience offers you a convenient one-stop consulting firm to help you build and manage a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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  • Help and Support Microsoft Virtual Machine Manager
    24 Hour SCVMM 2012 Templates On-site Support

    Progent's Microsoft-certified consultants can assist organizations of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; design, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help your business to move from an older edition of SCVMM or from another virtualization management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM 2012 environment so you realize the highest possible business value.

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    Progent's Cisco-premier CCIE network experts can assist your company to manage your existing PIX 500 or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, configure, tune, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services

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    Remote Antivirus Installation support

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    Progent's certified SQL Server programmers and database administrators can provide online consulting to assist organizations of all sizes to create, manage, and troubleshoot applications based on the Microsoft SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server experts can provide help with any phase of the application life cycle in environments that range from small business or departmental databases to VLDB applications and enterprise-class data warehousing.

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    Progent can assist your business in all phases of your migration to Microsoft Exchange 2016 including planning HA architecture for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your VMs, mailbox databases and log files; configuring HLB for fault-tolerant client access services; designing, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Progent can help your business to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or implement a smooth transition to Cisco's latest wireless controller solutions.

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    Progent offers a wide range of affordable support services to help you to deploy, configure, troubleshoot, and administer workstations and notebooks powered by Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent can offer onsite or remote technical support for individual computers or notebooks or work with your business to plan and carry out a company-wide migration to new or updated OS software and applications. Progent can also provide consultants and technical workers to assist you to plan for and implement a company move or merger organized to cause the least possible disruption of your productivity.

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    Progent offers cost-effective online and on-premises consulting to help companies of any size to move any part of their core network resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow the use of Google's cutting edge AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, system design, testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.

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    Progent's support experts in Mac and Microsoft Windows technology can show you how to integrate Mac and Windows computers into seamless networks with full sharing and collaboration support. Enabling productive co-existence among a mix of servers and desktops powered by Mac OS and Microsoft Windows calls for broad knowledge of and background with Apple Macintosh and Windows products. Progent's background in Windows and Apple consulting makes it possible to provide expert support to companies that depend on these platforms to maintain their strategic edge. Progent's consultants can also help you to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.

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    Microsoft Office Communications Server delivers IM and Real Presence in a scalable, enterprise-grade solution offering enhanced protection, transparent integration with popular Microsoft products, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server allows lower costs and improved operational efficiencies, enhanced individual output, and stronger IP protection. MS Office Communications Server 2007 has been replaced by Lync Server, which in turn has been replaced by Skype for Business. Progent's certified unified communications consultants can provide remote and on-premises configuration support and troubleshooting help for your Office Communications Server 2007 deployment and can assist you to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to plan and carry out a smooth upgrade that will add significant strategic value to your IT system

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  • Network Consulting System Center 2016 Cloud Integration
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    Microsoft System Center 2016 delivers important enhancements in the management of hybrid cloud networks through advanced support for Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS networks that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting staff offers world-class remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to plan and configure a new implementation of System Center 2016, expand or optimize your current one, migrate efficiently from a prior release of System Center, or debug your System Center solution.

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