Enlarging your telecommuter workforce can have a major impact on IT architecture, cybersecurity, and company culture. Progent has 20 years of background assisting small and mid-size businesses to design, configure, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Tampa organization to select the appropriate tools and follow leading practices in creating and maintaining a secure virtual ecosystem for telecommuters that promotes collaboration and returns top value. Progent offers support services ranging from as-needed expertise for getting you over occasional IT roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can help Tampa, Florida companies to with any aspect of creating a high-performing work-from-home ecosystem by providing infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, security monitoring, data protection solutions, and centralized management.

Network Infrastructure for an At-Home Workforce
Setting up the network infrastructure needed for an at-home work environment can be particularly challenging if you have to manage a combination of personal hardware such as PCs and notebooks, routers, and wireless appliances from an assortment of vendors and with a variety of OS software and firmware releases. Progent's background providing remote help for both legacy as well as modern IT products in remote office solutions enables you to make cost-effective use of your existing network infrastructure and offers fast access to top-tire consultants for implement necessary updates. Services available from Progent to assist you to implement a productive work-at-home ecosystem include:

  • Virtual Private Network (VPN) technology makes it possible to create a secure tunnel for authorized remote workers to use IT resources situated at your company datacenter or in the cloud. Progent's consultants can assist you to configure and manage VPN connections between your at-home workforce and your various network resources by providing remote VPN integration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can assist your remote workers to set up Cisco's popular AnyConnect client software to provide secure VPN connections for a broad selection of devices such as Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products enable a teleworker to view and use a data center computer's desktop. This technology gives IT managers substantial control over the computing environment of at-home employees and offers remote users a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home networks to the Internet and support VPN connections, home wireless connectivity, and firewall services. Progent offers expert remote support for integrating home routers from all major manufacturers. See router configuration support from Cisco-certified experts.
  • Home Wireless networks, typically supporting families and visitors, are frequently utilized by at-home employees to access their Internet router for work. This can create throughput as well as security problems. Progent can assist you to mitigate these issues by delivering expertise that include Aironet integration expertise, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti Unifi WiFi access point setup assistance.
  • Internet connectivity methods affect the performance and availability of connections between telecommuters and the company data center. Line-of-business applications may demand backup Internet connections in case the normal connection fails. Progent offers expertise for picking Internet service providers, selecting appropriate bandwidth and data volume bundles, and setting up redundant Internet connections. See Internet access integration services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Tampa, Florida company, phone 1-800-993-9400 or visit Contact Progent.

An index of content::

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    County Government Cisco Services

    Progent has a long background delivering a broad range of online network support and emergency troubleshooting services to local governments and schools across the United States. Progent is one of the industryís pioneers in delivering expert online IT consulting and has delivered IT support to clients in every state. Remote support eliminates travel expenses and resolves problems faster than onsite service calls.

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    Forefront Threat Management Gateway is based on the proven security technologies of Internet Security and Acceleration Server and offers a easily administered Internet gateway that acts as a single-server solution for a variety of security features including an multi-layer firewall, URL filtering, antimalware, intrusion protection, application proxy, Virtual Private Network control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security reporting capabilities, permits customized reporting generated by SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual server to lower costs and enhance availability. Progent's Microsoft-certified engineers can help you to plan and execute test and production deployments; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server, and SharePoint; install Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and provide continuing support and troubleshooting. Progent's consultants can also assist your organization to upgrade economically to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.

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    Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can expand their market, reduce their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and expedite your ROI.

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    Windows 8.1 Help Desk Support and Integration

    Progent's Microsoft-certified experts can provide a variety of consulting services to assist organizations of any size to deploy, manage, and troubleshoot IT systems that include workstations, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project managers can assist to create testing labs to evaluate Microsoft Windows 8.1 and plan and execute Windows 8.1 deployment projects following industry best practices.

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    Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can broaden their market, lower their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training to help you cut development time and costs and get to market quickly.

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    NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering with synchronous replication to deliver rapid, zero RPO disaster recovery (DR) between sites that are as far as 185 miles (300km) away from one another. Progent's team of veteran IT experts can assist you to plan, configure, manage, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that aligns with your functional requirements and budget. Progent can make sure you adhere to best practices for installing your MetroCluster solution by delivering help with tasks such as assigning disk pools and shelf IDs, arranging aggregate layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and verifying your MetroCluster DR solution to prove adherence with information assurance standards and government requirements.

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    Before Progentís MOM-based solution, network issues were handled reactively, once users were impacted by them. With the help of proactive, automated alerts and trend analyses sent by MOM, Progent can now fix system issues before they becomes critical enough to impact network uptime. Because of MOM, Progent can resolve looming problems before customers suspect that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small business networks enterprise-class service continuity, security and productivity.

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    Progent's Cisco-certified CCIE network experts can assist you to maintain your legacy PIX 500 or ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, deploy, optimize, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services

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