Enlarging your telecommuter workforce may have a major effect on network architecture, security/compliance, and company processes. Progent has 20 years of background helping businesses of all sizes to design, deploy, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Valencia company to select the right tools and adhere to best practices in building and operating a secure virtual office solution for teleworkers that promotes teamwork and delivers maximum business value. Progent can provide support services ranging from on demand expertise for getting you past occasional technical bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can help Valencia, California businesses to succeed with any aspect of building a high-performing work-at-home ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk services, data security, data protection solutions, and unified management.
IP Voice Integration for Remote Workers
Extending the business phone system to accommodate teleworkers is critical to maintaining a productive at-home workforce. A variety of cloud-centric digital PBX products are popular with small and mid-size businesses to support remote users. Many larger organizations rely on Cisco's modern or older products for VoIP solutions. Progent can help businesses of all sizes to plan or tune a telecommuter IP voice service that provides the flexibility, transparency and security required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to assist businesses tune their current Cisco IP voice systems to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony capabilities to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media applications used throughout the network. Unified Communications Manager supports other combined media services such as messaging, voice/video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified Communications Manager consulting services.
- Cisco CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent's consultants can help your company to maintain your existing CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other early IP voice platforms, see CallManager consulting.
- Cisco IP Gateways enable connectivity with PSTN networks and with clients working beyond the corporate firewall
such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network architecture to work with these solutions and deliver on-demand deployment and troubleshooting services.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive telecommuter solution for your Valencia, California organization, call 1-800-993-9400 or go to Contact Progent.