Expanding your at-home workforce can have a major impact on IT architecture, security/compliance, and corporate processes. Progent has two decades of experience assisting businesses of all sizes to plan, configure, administer, optimize, and debug IT environments that support a remote workforce. Progent can help your Valencia company to select the appropriate tools and follow best practices in creating and operating a secure virtual office ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent offers services that go from as-needed guidance for helping you past challenging technical roadblocks to full project management or co-management to help you carry out mission-critical initiatives.
Progent can assist Valencia, California companies to with any aspect of creating a high-performing telecommuting environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, endpoint security, backup/restore solutions, and centralized management.
VoIP Integration for Remote Workers
Extending the corporate PBX environment to include teleworkers is critical to maintaining an effective work-at-home solution. A variety of cloud-based VoIP products are used by SMBs to server remote users. Many larger organizations depend on Cisco's modern or older products for IP voice management. Progent can assist businesses of any size to plan or maintain a telecommuter VoIP environment that delivers the flexibility, convenience and protection required for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to help organizations optimize their existing Cisco VoIP systems to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced IP telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and mixed media apps deployed throughout the network. Unified Communications Manager supports additional mixed media services such as messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Unified Communications Manager support, see Cisco Unified CM consulting services.
- CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent's consultants can assist you to maintain your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP products, visit Cisco CallManager consulting.
- Cisco IP Gateways enable integration with PSTN networks and with users operating beyond the corporate perimeter
like telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
- Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to work with these VoIP solutions and provide on-demand integration and debugging services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing a productive work-from-home environment for your Valencia, California business, phone 1-800-993-9400 or visit Contact Progent.