Enlarging your telecommuter workforce can have a significant impact on IT architecture, security/compliance, and corporate processes. Progent has two decades of experience helping businesses of all sizes to design, deploy, administer, optimize, and debug IT networks that support a remote workforce. Progent can help your Chandler company to select the right tools and follow best practices in creating and operating a secure virtual office solution for teleworkers that facilitates collaboration and returns maximum value. Progent can provide support services ranging from as-needed guidance for getting you over occasional IT bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Chandler, Arizona companies to with any facet of creating a high-performing telecommuting environment by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk services, security and compliance, backup/restore solutions, and unified management.

IP Voice Solutions for At-Home Workers
Expanding the corporate PBX environment to accommodate telecommuters is critical to maintaining an effective at-home workforce. A broad range of cloud-centric VoIP products are popular with SMBs to server teleworkers. Many enterprises depend on Cisco's modern or older products for IP voice solutions. Progent can assist organizations of all sizes to plan or tune a remote IP voice service that provides the versatility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to assist organizations tune their current Cisco VoIP environments to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers enterprise telephony features to devices like VoIP phones, media processing products, Voice over IP gateways, and mixed media applications used throughout the network. CUCM manages additional combined media services such as unified messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager support, refer to Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent's consultants can assist your company to support your current CallManager environment or migrate smoothly to Cisco's modern IP telephony solutions. To find out about Progent's support services for Cisco CallManager and Cisco's other early IP voice products, visit Cisco CallManager expertise.
  • Cisco IP Gateways provide integration with public telephony networks and with users working beyond the corporate firewall such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network infrastructure to support these VoIP solutions and deliver as-needed integration and troubleshooting services.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive telecommuter solution for your Chandler, Arizona business, phone 1-800-993-9400 or visit Contact Progent.