Expanding your remote workforce may have a significant impact on IT architecture, security, and company workflows. Progent has two decades of experience assisting businesses of all sizes to plan, configure, administer, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Grand Rapids organization to pick the right technologies and follow best practices in creating and maintaining a secure virtual office ecosystem for telecommuters that promotes collaboration and returns maximum value. Progent can provide services ranging from on demand expertise for getting you over occasional technical roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent can help Grand Rapids, Michigan businesses to succeed with any facet of building a high-functioning work-at-home ecosystem by providing network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, security and compliance, backup/restore solutions, and unified management.

IP Voice Integration for Teleworkers
Extending the company phone environment to accommodate telecommuters is vital to maintaining a productive at-home workforce. A broad range of cloud-centric IP voice products are used by SMBs to support remote users. Many larger organizations rely on Cisco's modern or legacy products for IP voice management. Progent can help businesses of all sizes to design or maintain a telecommuter IP voice service that provides the versatility, convenience and security required for remote users. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to assist organizations tune their existing Cisco IP voice environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced telephony capabilities to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia applications used throughout the network. CUCM supports additional combined media services like messaging, video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, see CUCM consultants.
  • CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist your company to maintain your current CallManager environment or migrate efficiently to Cisco's modern IP telephony products. For details about Progent's expertise for CallManager and Cisco's other early IP voice platforms, visit Cisco CallManager consulting.
  • Cisco IP Gateways provide integration with public telephony networks and with clients operating outside the corporate perimeter like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN infrastructure to work with these VoIP solutions and deliver on-demand configuration and troubleshooting services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing an efficient telecommuter solution for your Grand Rapids, Michigan organization, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

  • 24 Hour Knowledge Transfer Support and Setup Knowledge Transfer Consultant
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    Cisco VoIP Technical Support

    Progent's Cisco certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

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    ProSight LAN Watch is Progentís server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by checking the health of vital assets that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT management staff and your assigned Progent consultant so that all looming issues can be addressed before they can disrupt productivity.

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  • ISA 2006 Outsourcing
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  • Telecommuting System Consultant
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    Progent's remote access and wireless synchronization specialists can assist your business to design and deploy connectivity solutions for off-site desktops, laptops, and smartphones so they work tightly with your information network, enabling your business to improve the productivity of your remote workforce.

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    Progent can assist small companies to move any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower equipment expense. Azure includes a comprehensive library of cloud services and Progent can assist you to understand the benefits and limitations of different cloud computing architectures supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and local apps and resources and make sure that you sidestep the typical mistakes small companies make when migrating to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN tunnels and to integrate iPhones and iPads and Google Android smartphones and tablets.

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    Progent's UNIX platform support experts offer small businesses and software developers assistance with administering and supporting UNIX, Linux or Solaris environments that operate with Microsoft-based networks. Progent offers your business access to UNIX experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of experience provides you with an easy single consulting firm to show you how to create and maintain a secure and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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    Retail Management System Design and Installation

    Besides providing the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent has experts in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, management help, migration assistance, and 1-on-1 or group online training classes customized to address your specific requirements. Progent's consultants also can show you how to build and support a protected, reliable network foundation to support your ERP, MRP and accounting solutions.

  • Specialists Exchange Online Archiving Exchange Online Archiving Technical Support Services
  • Specialists Office 365 PST migration Hybrid Exchange Online and Exchange on-premises Online Troubleshooting
  • Support Failover Cluster Manager Windows Server 2012 Windows 2012 Cluster Server Technology Consulting Services

  • Microsoft Exchange Integration Services
    Computer Consultants Exchange 2003

    Progent's Microsoft-certified consultants provide technical help and network consulting expertise for Exchange Server 2003, Windows 2003 Server, and for the entire line of Microsoft server platforms. Progent's upgrade, configuration, administration, and support expertise for Microsoft Exchange 2003 Server include planning, installation, project management, local and off-site technical support, Help Desk Call Center support, certified security evaluation, and full-service network management outsourcing.

  • Support Outsourcing System Center 2016 and Operations Management Suite System Center 2016 Migration Computer Consultants
  • Offsite Workforce Consulting and Support Services near me in Grand Rapids - VoIP Solutions Consulting and Support Services Glendale, Los Angeles County
  • Support and Setup Exchange 2019 Mailbox Migration Exchange 2019 Security Technical Support
  • Technology Consulting Windows Active Directory Microsoft AD Consult
  • Telecommute Job Computer Consultant Telecommuting Job Cisco Engineering
  • Telecommuters Grand Rapids Consulting and Support Services - Endpoint Security Solutions Consulting Experts Glendale California Grand Rapids Work at Home Employees Endpoint Security Systems Consulting Services Los Angeles County
  • Top Quality Office Word and PDF Specialist Office Word compatibility Consultant
  • Training Professional Microsoft Project Server Workflow Integration Firm Project Server

  • Codian Services
    Cisco Telepresence Engineer

    Progent offers the support of a certified consultant with an extensive background deploying products from the major video conferencing/telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can assist your company to design, install, upgrade, or troubleshoot a telepresence environment that protects your current investment and maximizes the strategic value of your information system. Progent also offers the services of network infrastructure engineers who can assist businesses of all sizes to create and troubleshoot a network that provides the speed, reliability, security, and expandability you need to accommodate your video conferencing/telepresence solution.

  • Ubuntu Linux Consult Gentoo Linux Consultant
  • Urgent SharePoint Workspace 2010 Online Consulting Online Support Services SharePoint Web Parts
  • VMware Site Recovery Manager Migration Consultancy VMware Site Recovery Manager Audit Reporting Technology Professional
  • Virtual Server Administration Website On-site Technical Support Microsoft Hyper-V 3.0 Help and Support
  • Wave 2 wireless controller Information Technology Consulting wireless controller Configuration
  • 24-Hour Remote Workers Assistance near Grand Rapids - IP Voice Technology Consulting
  • Windows 7 64-bit Upgrade Consulting Service Windows 7 Help Desk IT Services
  • Windows 7 Training Consulting After Hours Microsoft Windows 7 Technology Professional
  • Windows Active Directory Support and Help Microsoft AD Consulting
  • Windows Server 2012 R2 Cloud Professionals Microsoft Certified Windows Server 2012 R2 Hyper-V Virtual Switch Integration
  • Windows Server 2012 R2 Private Cloud Professional Microsoft Windows Server 2012 R2 IT Services
  • Glendale California Work at Home Employees Grand Rapids Assistance - IP Voice Technology Consulting
  • Windows Server 2012R2 Clustering Integration 24-7 Microsoft Windows Server 2012R2 Support Services
  • Windows Server 2019 Hybrid Professionals MCSE Expert Certified Windows Server 2019 Disaster Recovery Planning Consultant
  • Wireless Case Study Building to Building Wireless Case Study
  • Wireless Network Remote Support Smartphone Computer Consultant

  • Largest Nagios Technical Consultant
    MRTG Engineer

    Nagios and MRTG are powerful, license-free monitoring utilities that run on Linux and can be deployed to monitor UNIX/Linux environments, Windows systems, or multi-platform networks in which the Linux OS and Microsoft Windows run side by side. Nagios allows system managers to monitor network services such as SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher allows you to track the bandwidth through SNMP-enabled network appliances including servers, routers, and switches. Progent's network monitoring engineers can help you utilize both these utilities to streamline and troubleshoot your network.

  • Wireless Security Consultant Wireless Security Consulting
  • Work from Home Employees Consulting near Grand Rapids - Help Desk Call Center Augmentation Guidance Los Angeles County, America At Home Workers Consulting Experts nearby Grand Rapids - Help Desk Outsourcing Consulting and Support Services Glendale California
  • network piloting Lab Engineers System Testing Engineers

  • Server Management Troubleshooting
    Virtualization Specialist

    With virtual servers, companies are able to run multiple virtual machines on one actual server. Virtualization technology enables companies to enjoy all the benefits of server isolation, but without the costs associated with purchasing extra server hardware. Virtualization is the critical technology behind private clouds, which provide major advantages including lowering the costs of capital equipment, facilities, and administration while enhancing information protection, system reliability, and disaster recovery. Other key server management options are network monitoring software, Windows Server Update Services, and remote system management hardware. Progent's professional server management consultants can assist you with all aspects of server virtualization and administration to allow your company to contain costs and conserve time.


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