Expanding your remote workforce may have a significant impact on IT architecture, security, and company workflows. Progent has two decades of experience assisting businesses of all sizes to plan, configure, administer, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Grand Rapids organization to pick the right technologies and follow best practices in creating and maintaining a secure virtual office ecosystem for telecommuters that promotes collaboration and returns maximum value. Progent can provide services ranging from on demand expertise for getting you over occasional technical roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent can help Grand Rapids, Michigan businesses to succeed with any facet of building a high-functioning work-at-home ecosystem by providing network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, security and compliance, backup/restore solutions, and unified management.
IP Voice Integration for Teleworkers
Extending the company phone environment to accommodate telecommuters is vital to maintaining a productive at-home workforce. A broad range of cloud-centric IP voice products are used by SMBs to support remote users. Many larger organizations rely on Cisco's modern or legacy products for IP voice management. Progent can help businesses of all sizes to design or maintain a telecommuter IP voice service that provides the versatility, convenience and security required for remote users. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to assist organizations tune their existing Cisco IP voice environments to handle a growing at-home workforce.
- Cisco Unified Communications Manager (CUCM) delivers advanced telephony capabilities to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia applications used throughout the network. CUCM supports additional combined media services like messaging, video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, see CUCM consultants.
- CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist your company to maintain your current CallManager environment or migrate efficiently to Cisco's modern IP telephony products. For details about Progent's expertise for CallManager and Cisco's other early IP voice platforms, visit Cisco CallManager consulting.
- Cisco IP Gateways provide integration with public telephony networks and with clients operating outside the corporate perimeter
like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN infrastructure to work with these VoIP solutions and deliver on-demand configuration and troubleshooting services.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing an efficient telecommuter solution for your Grand Rapids, Michigan organization, phone 1-800-993-9400 or refer to Contact Progent.