Enlarging your telecommuter workforce can have a major effect on IT infrastructure, security/compliance, and corporate culture. Progent has 20 years of experience helping SMBs to design, deploy, administer, optimize, and debug IT networks that incorporate at-home workers. Progent can assist your Grand Rapids company to select the appropriate tools and follow leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that promotes collaboration and delivers maximum business value. Progent can provide services ranging from as-needed expertise for helping you past challenging technical bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Grand Rapids, Michigan businesses to with any facet of creating a high-functioning telecommuting ecosystem by delivering infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk services, cybersecurity, backup/restore solutions, and streamlined management.
VoIP Solutions for At-Home Workers
Expanding the company phone system to accommodate telecommuters is critical to supporting an effective at-home workforce. A variety of cloud-centric digital PBX products are popular with small and mid-size businesses to server telecommuters. Many larger organizations rely on Cisco's modern or older products for VoIP management. Progent can help organizations of any size to design or tune a remote IP voice service that delivers the flexibility, convenience and security needed for at-home workers. Progent's Cisco-certified CCIE Voice experts offer advanced support to help organizations optimize their current Cisco IP voice environments to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and multimedia apps deployed throughout the network. CUCM manages other combined media services such as unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager support, see Cisco Unified Communications Manager consultants.
- CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent's consultants can help your company to support your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other older VoIP platforms, see CallManager consulting.
- Cisco IP Gateways provide connectivity with PSTN networks and with users working outside the corporate firewall
such as at-home workers. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
- Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN architecture to support these solutions and provide online deployment and troubleshooting services.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing a productive telecommuter solution for your Grand Rapids, Michigan business, phone 1-800-993-9400 or visit Contact Progent.