Expanding your remote workforce may have a significant impact on IT infrastructure, security/compliance, and company workflows. Progent has two decades of experience assisting SMBs to design, configure, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Hayward organization to select the appropriate tools and adhere to best practices in creating and maintaining a secure virtual ecosystem for telecommuters that facilitates teamwork and returns top value. Progent offers services ranging from on demand guidance for helping you past occasional technical bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Hayward, California businesses to with any aspect of creating a high-performing work-at-home environment by providing network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk augmentation, security monitoring, data protection solutions, and centralized management.

VoIP Solutions for Remote Workers
Expanding the company phone system to include remote users is vital to maintaining a productive work-at-home solution. A variety of cloud-based VoIP products are used by SMBs to support telecommuters. Many enterprises rely on Cisco's current or older products for IP voice solutions. Progent can help businesses of any size to design or maintain a remote IP voice environment that provides the versatility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist organizations tune their current Cisco VoIP environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end telephony capabilities to devices like IP phones, media processing products, Voice over IP gateways, and multimedia applications used across the network. CUCM manages other combined media services like unified messaging, video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can help your company to maintain your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice platforms, see Cisco CallManager consulting services.
  • Cisco IP Gateways enable integration with PSTN networks and with clients working outside the corporate perimeter like at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN architecture to support these solutions and provide as-needed integration and debugging expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining a productive telecommuter environment for your Hayward, California business, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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