Enlarging your remote workforce can have a major effect on network architecture, security/compliance, and corporate culture. Progent has two decades of background helping SMBs to plan, configure, manage, optimize, and troubleshoot IT environments that support a remote workforce. Progent can assist your Jacksonville company to select the right technologies and adhere to leading practices in building and operating a safe virtual solution for telecommuters that facilitates collaboration and returns top business value. Progent can provide support services ranging from on demand expertise for getting you over occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can help Jacksonville, Florida companies to with any facet of creating a high-performing work-at-home environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk augmentation, security and compliance, backup/restore solutions, and centralized management.
IP Voice Integration for At-Home Workers
Expanding the corporate PBX environment to include telecommuters is vital to supporting an effective work-at-home solution. A broad range of cloud-based IP voice products are used by SMBs to support remote users. Many enterprises depend on Cisco's modern or legacy platforms for VoIP management. Progent can help businesses of all sizes to design or maintain a telecommuter VoIP environment that provides the versatility, transparency and security needed for remote users. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help businesses optimize their existing Cisco IP voice environments to support a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise telephony capabilities to devices like IP phones, media processing products, Voice over IP gateways, and mixed media applications used throughout the network. Unified Communications Manager manages other combined media services such as unified messaging, video conferencing, and customer interaction networks. For details about Progent's CUCM support, visit Cisco Unified CM consulting services.
- CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM. Progent can assist your company to maintain your current CallManager environment or migrate efficiently to Cisco's current IP telephony products. To find out about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice platforms, visit Cisco CallManager expertise.
- Cisco IP Gateways provide integration with public telephony networks and with users working outside the corporate perimeter
like at-home workers. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN infrastructure to work with these VoIP solutions and deliver as-needed configuration and troubleshooting services.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Jacksonville, Florida company, phone 1-800-993-9400 or visit Contact Progent.