Enlarging your telecommuter workforce can have a major impact on network architecture, security, and corporate workflows. Progent has two decades of experience assisting SMBs to design, deploy, administer, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Omaha company to select the appropriate tools and follow leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that promotes teamwork and returns top business value. Progent can provide support services ranging from on demand guidance for getting you over occasional technical bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Omaha, Nebraska businesses to succeed with any aspect of building a high-functioning work-at-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, security and compliance, backup/restore solutions, and centralized management.

IP Voice Solutions for Telecommuters
Expanding the company PBX environment to include telecommuters is critical to supporting a productive work-at-home solution. A variety of cloud-centric digital PBX products are used by SMBs to server teleworkers. Many larger organizations depend on Cisco's current or legacy platforms for VoIP management. Progent can assist businesses of any size to design or maintain a telecommuter VoIP environment that delivers the flexibility, convenience and protection needed for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help businesses optimize their current Cisco VoIP environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends high-end telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia apps deployed throughout the network. CUCM supports additional mixed media services like unified messaging, video conferencing, and team collaboration networks. For details about Progent's CUCM expertise, see CUCM consultants.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist your company to support your current CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other older IP voice platforms, visit CallManager consulting services.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users operating beyond the corporate perimeter such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network architecture to support these VoIP solutions and provide on-demand deployment and troubleshooting expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient telecommuter environment for your Omaha, Nebraska organization, phone 1-800-993-9400 or go to Contact Progent.