Enlarging your at-home workforce may have a significant impact on IT architecture, cybersecurity, and company processes. Progent has two decades of experience assisting SMBs to plan, configure, manage, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Omaha company to pick the appropriate tools and adhere to leading practices in building and operating a safe virtual solution for telecommuters that promotes collaboration and returns top value. Progent can provide services ranging from as-needed expertise for getting you over occasional technical roadblocks to full project management or co-management to help you carry out mission-critical initiatives.
Progent's consultants can help Omaha, Nebraska companies to with any aspect of creating a high-functioning work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, data security, backup/restore solutions, and centralized management.
IP Voice Solutions for Telecommuters
Expanding the company phone system to accommodate remote users is vital to maintaining an effective work-at-home solution. A variety of cloud-based IP voice platforms are used by SMBs to server teleworkers. Many larger organizations depend on Cisco's current or legacy products for IP voice solutions. Progent can help organizations of all sizes to design or maintain a remote VoIP environment that delivers the flexibility, convenience and security required for remote users. Progent's Cisco-certified CCIE Voice experts offer high-level support to assist organizations optimize their existing Cisco IP voice systems to support an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced IP telephony features to devices like VoIP phones, media processing platforms, Voice over IP gateways, and mixed media applications deployed across the network. Unified Communications Manager supports other combined media services like messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, refer to CUCM expertise.
- Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can assist you to maintain your current CallManager environment or migrate efficiently to Cisco's current IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP platforms, refer to CallManager expertise.
- Cisco IP Gateways provide connectivity with PSTN networks and with users operating beyond the corporate perimeter
such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco SIP gateway integration expertise.
- Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to work with these VoIP solutions and deliver as-needed deployment and debugging expertise.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing a productive work-from-home solution for your Omaha, Nebraska company, phone 1-800-993-9400 or go to Contact Progent.