Enlarging your telecommuter workforce can have a major impact on IT architecture, security, and corporate culture. Progent has two decades of experience helping businesses of all sizes to design, configure, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your St. Louis organization to select the right technologies and adhere to best practices in building and maintaining a secure virtual office solution for telecommuters that promotes teamwork and delivers top business value. Progent offers support services ranging from as-needed guidance for helping you past challenging technical bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can assist St. Louis, Missouri companies to succeed with any aspect of building a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, cybersecurity, backup/restore solutions, and streamlined management.

IP Voice Integration for Telecommuters
Expanding the business PBX system to accommodate remote users is critical to supporting an effective work-at-home solution. A broad range of cloud-centric digital PBX products are popular with small and mid-size businesses to support remote users. Many larger organizations depend on Cisco's modern or legacy products for VoIP management. Progent can help businesses of all sizes to plan or maintain a remote IP voice environment that delivers the versatility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to help businesses tune their existing Cisco VoIP systems to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and multimedia applications used across the network. Unified Communications Manager manages additional combined media services such as messaging, video conferencing, and team interaction networks. For details about Progent's CUCM support, see Cisco Unified CM expertise.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist you to support your existing CallManager deployment or upgrade efficiently to Cisco's current IP telephony products. To learn about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice platforms, see Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users working beyond the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN infrastructure to work with these solutions and deliver online configuration and troubleshooting expertise.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home environment for your St. Louis, Missouri company, phone 1-800-993-9400 or go to Contact Progent.

An index of content::

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