Enlarging your at-home workforce can have a major impact on network infrastructure, security/compliance, and corporate processes. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, manage, optimize, and troubleshoot IT networks that support at-home workers. Progent can help your Toledo organization to select the appropriate technologies and follow leading practices in building and operating a safe virtual solution for teleworkers that facilitates teamwork and returns maximum value. Progent can provide services that go from on demand guidance for getting you over challenging IT bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can assist Toledo, Ohio businesses to with any facet of building a high-performing work-at-home environment by providing network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, security monitoring, backup/restore solutions, and streamlined management.

VoIP Integration for an At-Home Workforce
Expanding the business PBX environment to include remote users is critical to supporting a productive at-home workforce. A broad range of cloud-based digital PBX platforms are used by small and mid-size businesses to server telecommuters. Many enterprises rely on Cisco's modern or older platforms for IP voice management. Progent can assist businesses of any size to plan or tune a remote VoIP environment that delivers the versatility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help businesses tune their current Cisco VoIP environments to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and multimedia software used across the network. Unified Communications Manager supports other mixed media services such as messaging, video conferencing, and customer collaboration networks. For more information about Progent's CUCM expertise, refer to Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can assist your company to support your existing CallManager deployment or migrate efficiently to Cisco's modern IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other early IP voice platforms, see Cisco CallManager expertise.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users operating outside the corporate perimeter like at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN infrastructure to work with these VoIP solutions and deliver online integration and debugging expertise.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient telecommuter environment for your Toledo, Ohio company, call 1-800-993-9400 or refer to Contact Progent.



An index of content::


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