Enlarging your remote workforce may have a significant effect on network infrastructure, cybersecurity, and company culture. Progent has 20 years of background helping businesses of all sizes to design, configure, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Toledo company to pick the right technologies and follow leading practices in building and operating a safe virtual solution for teleworkers that promotes collaboration and delivers maximum value. Progent can provide services that go from on demand guidance for helping you over challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can help Toledo, Ohio companies to succeed with any aspect of creating a high-performing work-from-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk services, security monitoring, data protection solutions, and unified management.

VoIP Solutions for Teleworkers
Expanding the business PBX environment to accommodate telecommuters is critical to maintaining a productive work-at-home solution. A variety of cloud-centric VoIP products are popular with SMBs to server telecommuters. Many larger organizations rely on Cisco's modern or older products for VoIP management. Progent can help businesses of all sizes to plan or maintain a telecommuter IP voice environment that delivers the flexibility, convenience and security required for telecommuters. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist businesses optimize their current Cisco VoIP systems to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends advanced telephony capabilities to devices such as IP phones, media processing platforms, Voice over IP gateways, and mixed media apps used throughout the network. CUCM supports other combined media services such as unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified Communications Manager consulting services.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can assist your company to support your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony products. To find out about Progent's support services for Cisco CallManager and Cisco's other early IP voice platforms, see CallManager consulting.
  • Cisco IP Gateways provide integration with public telephony networks and with users working outside the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN architecture to support these VoIP solutions and provide online integration and troubleshooting services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Toledo, Ohio business, call 1-800-993-9400 or visit Contact Progent.