Expanding your remote workforce can have a major impact on network architecture, security/compliance, and company culture. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can help your Toledo company to pick the right technologies and adhere to leading practices in building and maintaining a safe virtual ecosystem for telecommuters that facilitates teamwork and delivers top business value. Progent can provide services ranging from as-needed expertise for helping you past challenging IT roadblocks to full project management to help you carry out mission-critical initiatives.

Progent can help Toledo, Ohio organizations to succeed with any aspect of building a high-functioning telecommuting ecosystem by providing infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, data security, backup/restore solutions, and centralized management.

IP Voice Integration for Teleworkers
Extending the company PBX system to include telecommuters is critical to supporting a productive work-at-home solution. A variety of cloud-based IP voice platforms are popular with SMBs to server remote users. Many larger organizations rely on Cisco's current or older platforms for VoIP solutions. Progent can help organizations of any size to plan or maintain a telecommuter VoIP environment that provides the versatility, convenience and security needed for at-home workers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to assist organizations tune their current Cisco IP voice environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise telephony features to devices like VoIP phones, media processing products, VoIP gateways, and multimedia apps used throughout the network. CUCM manages additional mixed media services such as messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager support, visit Cisco Unified CM consulting services.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can help your company to maintain your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony products. To find out about Progent's support services for CallManager and Cisco's other early VoIP products, refer to Cisco CallManager expertise.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users working beyond the corporate perimeter like at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN infrastructure to work with these VoIP solutions and provide online configuration and troubleshooting expertise.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Toledo, Ohio company, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progent's Microsoft and Cisco-certified consulting engineers can assist you to assess the value of Microsoft Exchange 2010 for your company and can assist you to design and carry out a smooth upgrade to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will provide quick ROI by increasing your productivity, cutting the expense of hardware and service, simplifying administration, and consolidating your vital communications platforms.

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  • Top Quality Aironet 1700 Access Point Integration Services 24x7 Aironet 2700 Access Point Remote Support Services
  • Top Ranked Dynamics GP SmartList Consulting Top Rated Consultancy Dynamics GP Analysis Cubes for Excel

  • HP Data Protector Professionals
    Deduplication Consult

    Progent offers economical remote access to IT engineers with expertise in a wide range of products and services that deliver solutions for backing up Windows, Mac, and Linux/UNIX servers and desktops as well as notebooks and smartphones. Progent offers consulting support for all major backup products such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect, Apple Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent's consultants can help your company to design, upgrade, or troubleshoot backup solutions for a range of environments such as on-premises, remote, cloud, or a mix.

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    Desktop VPN Tech Support

    Progent's remote access and smartphone synchronization experts can help your business to design and deploy connectivity solutions for off-site desktops, laptops, and smartphones so they integrate seamlessly with your information network, allowing your business to improve the efficiency of your off-site workers.

  • Top Small Business Professional Small Company Network Consultant
  • UNIX Upgrade Migration UNIX
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  • Consulting Lync Server 2013 Front End Pool Pairing
    Microsoft Lync Server 2013 IM Support and Integration

    Lync 2013, renamed Skype for Business, allows businesses of all sizes to build a manageable and protected communications ecosystem that supports the modern BYOD computing model with IM, real-time presence, audio/video and web meetings with app sharing, and both IP-based and PSTN calling enabled for a broad assortment of desktop and handheld endpoints. Progent's certified Lync 2013 consultants and system architects can assist you to assess the advantages of Lync Server 2013, create an on-premises, cloud-resident (via Lync Online) or mixed model appropriate for your present and future plans, deploy Lync Server 2013 so as to speed up your ROI, and provide custom online and on-premises training to your IT staff and users. Progent has expertise in critical pieces of a Lync 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync Server 2013 with popular Office and Office 365 apps such as Outlook clients and PowerPoint.

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