Expanding your remote workforce can have a major impact on network architecture, security/compliance, and company culture. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can help your Toledo company to pick the right technologies and adhere to leading practices in building and maintaining a safe virtual ecosystem for telecommuters that facilitates teamwork and delivers top business value. Progent can provide services ranging from as-needed expertise for helping you past challenging IT roadblocks to full project management to help you carry out mission-critical initiatives.
Progent can help Toledo, Ohio organizations to succeed with any aspect of building a high-functioning telecommuting ecosystem by providing infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, data security, backup/restore solutions, and centralized management.
IP Voice Integration for Teleworkers
Extending the company PBX system to include telecommuters is critical to supporting a productive work-at-home solution. A variety of cloud-based IP voice platforms are popular with SMBs to server remote users. Many larger organizations rely on Cisco's current or older platforms for VoIP solutions. Progent can help organizations of any size to plan or maintain a telecommuter VoIP environment that provides the versatility, convenience and security needed for at-home workers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to assist organizations tune their current Cisco IP voice environments to support an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise telephony features to devices like VoIP phones, media processing products, VoIP gateways, and multimedia apps used throughout the network. CUCM manages additional mixed media services such as messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager support, visit Cisco Unified CM consulting services.
- CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can help your company to maintain your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony products. To find out about Progent's support services for CallManager and Cisco's other early VoIP products, refer to Cisco CallManager expertise.
- Cisco IP Gateways provide connectivity with public telephony networks and with users working beyond the corporate perimeter
like at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN infrastructure to work with these VoIP solutions and provide online configuration and troubleshooting expertise.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Toledo, Ohio company, phone 1-800-993-9400 or visit Contact Progent.