Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were once one of the most popular products for maintaining location-independent access to messaging, scheduling, web programs, and other vital business data. Progent offers Reno, Nevada companies the expertise of BlackBerry-certified consultants who can assist businesses to manage existing BlackBerry environments or migrate efficiently to a current mobile solution.
As the sophistication of small business IT technology has increased, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the standard for companies of any size, effective integration and support of BlackBerry solutions has grown increasingly challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and shared databases, small businesses often turn to outside support professionals who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-premier consultants who can assist small organizations to plan, administer, and repair BlackBerry solutions affordably and efficiently, eliminating the requirement for an internal BlackBerry technology expert and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, coupled with Progent's proven online support model, gives small businesses a budget-friendly alternative for incorporating RIM BlackBerry products seamlessly into their IT system.
Progent's consultants can help your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can track and control BlackBerry smartphones across your company, recommend security policies that make sense for your company, customize wireless software, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be recovered rapidly and safely.
BlackBerry Enterprise Server Consulting and Technical Help
The BlackBerry BES Server gives businesses a centralized and secure mechanism for integrating BlackBerry smartphones into their email, groupware, and application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry clients to access Exchange, Domino, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to achieve up-to-date information for applications such a calendars, address books, tasks, IM, and custom business software. Thanks to BlackBerry Enterprise Server support for Exchange Server, mobile workers with BlackBerry smartphones have effortless connectivity with Exchange email as well as to IM-capable applications via Microsoft Office Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-premier consultants can show you how to design, install, and troubleshoot BlackBerry Enterprise Server (BES) so you can improve the efficiency of BlackBerry users, streamline the management of a BlackBerry solution, and reduce the cost of maintaining a mobile workforce.
Progent's Remote BlackBerry-premier Consulting Services is Fast and Affordable
For businesses in Reno, Nevada who want fast and affordable help from a certified BlackBerry consultant, Progent provides efficient online assistance from a seasoned network support team who have provided IT solutions to organizations in every state in the United States. (Refer to Progent's client testimonials.)
Online support avoids travel costs and lets engineers solve technical issues rapidly, allowing you to reduce lost productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry solutions and offer expert support in fields including troubleshooting synchronization problems, setting up BlackBerry Enterprise Server, and designing a secure, high-availability network architecture for RIM BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform common technical operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters and auto-signature, changing user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company messaging software. Progent's certified service professionals can also assist your business to resolve a broad range of issues concerning synchronization, handset detection, messaging reconciliation, web access, mobile connectivity, IM, desktop application installation, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide online support for small business networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile technical support expenses low and, by dealing with issues promptly, optimizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can assist you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks such as troubleshooting enterprise activation issues, adding and deleting BlackBerry device clients, activating passwords, implementing wireless software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also assist you to operate management tools like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES system and help you to select and implement appropriate security options.
Progent's certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Microsoft Exchange Server infrastructure for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email environment powered by Exchange. Progent's BlackBerry consultant has support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to install and remove BlackBerry smartphone users on Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System and IM, install access control lists, control Microsoft Exchange Server data flow, generate, update, and assign WLAN and VPN configurations, set up SNMP traps, and produce management reports to summarize SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent for Help from a RIM BlackBerry-Certified Specialist
If you wish to get in touch with Progent about technical help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.