Consulting Support Services for BlackBerry Technology
BlackBerry mobile PDAs were once among the most popular products for maintaining mobile connectivity to email, scheduling, web programs, and other vital business data. Progent can provide Reno, Nevada businesses support from BlackBerry-certified experts who can assist companies to manage existing BlackBerry environments or transition smoothly to a current smartphone solution.
As the complexity of small business IT technology has expanded, and as the need for world-class security, reliability, and recoverability has grown to be the standard for companies of all sizes, successful deployment and maintenance of BlackBerry technology has grown increasingly challenging. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and corporate databases, small businesses often resort to external consulting professionals who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the need for an in-house BlackBerry solutions expert and reducing the expense and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, combined with Progent's proven online support model, gives small businesses an affordable alternative for incorporating RIM BlackBerry products productively into their IT network.
Progent's experts can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft technology, set up streamlined management utilities to help you monitor and control BlackBerry smartphones throughout your company, define security policies that make sense for your business, customize mobile software, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.
Reno Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout Reno Metro Area.
Progent locations in Reno Metro Area
BlackBerry Enterprise Server Technical Support
The BlackBerry Enterprise Server (BES) gives businesses a single and safe source for integrating BlackBerry smartphones into their email, collaboration, and software application environment. BlackBerry Enterprise Server allows wireless BlackBerry clients to connect to Microsoft Exchange, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry handsets with workstations to achieve data consistency for collaborative programs such a calendars, address books, to-do lists, instant messaging, and custom business programs. Due to BlackBerry Enterprise Server integration with Exchange, mobile workers with BlackBerry smartphones can have push-based connectivity with Exchange messages as well as to instant messaging-enabled applications via Microsoft Office Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-premier consultants can show you how to plan, configure, and maintain BlackBerry Enterprise Server (BES) so you can improve the productivity of BlackBerry clients, simplify the management of a BlackBerry environment, and reduce the expense of supporting a mobile workforce.
Professional BlackBerry Technical Support Offered Online from Progent
Progent's authorized RIM BlackBerry engineers are available remotely to provide prompt technical help to businesses in the Reno area or throughout Nevada. Progent's seasoned remote consulting experts have helped IT organizations resolve network problems and reduce IT service costs in each state in the United States and established a large following of loyal customers. (Refer to Progent's customer testimonials.)
Progent can provide remote help for a broad array of issues related to RIM BlackBerry software and devices such as synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and improving wireless security. Important RIM BlackBerry credentials awarded to Progent's support experts include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry engineer has support skills in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to install and delete BlackBerry device users on Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System and IM, implement access control lists, control Exchange Server data flow, generate, update, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate management reports based on SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry solution in a variety of settings that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and produce documentation for a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and network needs assessment, solution architecture, roll-out strategy and implementation, performance optimization, configuration of a high-availability architecture, data backup and disaster recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to create a mobile wireless environment that fits within your IT budget and supports your business plans. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to accommodate a BlackBerry Enterprise Server, help you to determine which management model and physical components meet your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices concerning alternatives for software editions, processors and storage, network design, and application configuration.
To optimize system protection, Progent's BlackBerry-certified expert can help you to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security engineers to run company-wide security vulnerability and compliance validation and suggest improvements to account for your BlackBerry environment.
Call or Email Progent for Assistance from a BlackBerry-Certified Expert
If you wish to get in touch with Progent about engineering help for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.