For immediate online help with network security problems, companies in Reno Nevada can find world-class support from Progent's certified security engineers. Progent's remote service staff is available to offer fast and affordable assistance with security crises that threaten the productivity of your network. Progent's accredited security engineers are certified to support systems based on Microsoft, Linux, macOS and OS X, Solaris, and major derivatives of UNIX. Progent's broad array of services addresses firewall expertise, email security, secure network infrastructure, and business continuity planning. Progent's support team has been awarded the world's most advanced security accreditations including GIAC (Global Information Assurance Certification) and Information System Security Architecture Professional (ISSAP).

Progent offers online security support on a by-the-minute model without minimum minutes and without extra charges for sign-up or after hours support. By charging by the minute and by providing world-class support, Progent's pricing structure keeps costs under control and avoids scenarios where quick solutions entail big charges.

Our System Has Been Hacked: What Can We Do Now?
Cybersecurity ConsultingIn case your network is currently experiencing a network security crisis, visit Progent's Emergency Remote Technical Help to see how to receive immediate aid. Progent maintains a pool of seasoned network security specialists who can provide remote and onsite support that includes threat containment, mitigation, restoration, forensics, and enhancement of your security profile to protect against future attacks.

For businesses that have planned carefully for being hacked, the formal post-attack handling model promoted by GIAC is Progent's recommended method of handling a major security attack.

Overview of Security Support Services
Managing computer protection as well as preparedness for restoring critical information and functions after an attack requires an on-going effort involving an array of tools and procedures. Progent's certified experts can assist your business at all levels in your efforts to guard your IT system, from security audits to creating a complete security plan. Some technologies covered by Progent's security consultants include Security Planning and Prevention, Data Recovery and Security Forensics, and Outsourced Protection from E-mail-Borne Attacks.

Planning and Implementing Secure Environments
Every business ought to develop a thoroughly considered security plan that incorporates both preventive and reactive steps. The pre-attack plan is a collection of steps that helps to minimize vulnerabilities. The reactive strategy specifies procedures to help security personnel to evaluate the damage resulting from an attack, remediate the damage, document the experience, and restore business functions as quickly as possible. Progent can advise you how to build security into your company processes. Progent can set up auditing utilities, define and execute a safe IT infrastructure, and propose processes and policies that will optimize the protection of your network. Progent's security experts are ready to assist you to set up a firewall, deploy secure online and mobile connectivity to e-mail and data, and install an efficient virtual private network.

If you are interested in an affordable way for jobbing out your security management, Progent's 24x7 Monitoring Packages feature continual online server tracking and fast response to emergencies.

Hybrid Cloud Solutions
Progent can help your company you to plan, implement, manage and repair enterprise hybrid cloud solutions that combine local and cloud-based resources and that are compliant with government and industry security requirements. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)

Data Recovery and Failure Analysis
Progent has skill in recovering systems and computers that have been hacked, are quarantined, or have failed following a security attack. Progent can help determine the damage resulting from the attack, restore normal business operations, and retrieve data lost owing to the attack. Progent's security engineers can also manage a comprehensive failure analysis by examining activity logs and using a variety of advanced forensics techniques. Progent's experience with security problems minimizes your off-air time and permits Progent to suggest efficient strategies to prevent or mitigate new assaults.

Ransomware Cleanup and Restoration Services
Progent offers the services of proven ransomware recovery consultants with the knowledge to rebuild a network that has suffered an attack by a ransomware virus like Ryuk, Dharma, Hermes, or Locky. For more information, see ransomware removal and restoration services.

Progent's Flat-rate Managed Services for Information Security
Progent's low-cost ProSight series of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis technology to defend endpoints as well as servers and VMs against modern malware assaults like ransomware and email phishing, which easily get by traditional signature-based anti-virus products. ProSight ASM protects local and cloud-based resources and offers a single platform to address the entire malware attack progression including filtering, infiltration detection, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device control, and web filtering via leading-edge technologies incorporated within one agent managed from a single console. Progent's data protection and virtualization consultants can assist you to plan and implement a ProSight ESP environment that meets your organization's unique requirements and that helps you prove compliance with legal and industry data protection regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for urgent attention. Progent can also help your company to set up and verify a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

ProSight DPS: Managed Cloud Backup
ProSight Data Protection Services offer small and medium-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates and monitors your backup activities and enables fast restoration of vital files, apps and virtual machines that have become unavailable or damaged due to hardware breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's cloud backup consultants can provide advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPPA, FINRA, and PCI and, when necessary, can assist you to restore your critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading data security companies to provide web-based management and world-class protection for all your email traffic. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter acts as a preliminary barricade and keeps most threats from reaching your security perimeter. This decreases your exposure to external attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a further layer of analysis for incoming email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email that originates and ends within your corporate firewall. For more information, see Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the apps. Since the system is virtualized, it can be moved easily to a different hardware solution without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard information about your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as half of time wasted looking for vital information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Find out more about ProSight IT Asset Management service.

Special Security Expertise Offered by Progent
Progent's certified consultants offer world-class consulting support in key areas of IT protection including:

Information Risk Evaluation and Compliance Testing
Progent provides experience with information risk auditing tools like Microsoft Baseline Security Analyzer or LANguard for conducting a set of automatic system scans to uncover potential security problems. Progent has broad experience with testing tools and can help your company to analyze audit reports and respond efficiently. Progent's security engineers also can perform web software validation and can conduct thorough evaluation of enterprise-wide security to assess your company's compliance with major worldwide security specifications including HIPAA, NIST, and ISO 17799. In addition, Progent can assess the effectiveness of your wireless protection covering stationary wireless appliances plus mobile handsets. Read additional details concerning Progent's Information Risk Evaluation and Security Compliance Testing.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Support
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can provide world-class consulting support for Cisco's entire family of protection and Virtual Private Network solutions such as PIX Series Firewalls and ASA Series Firewalls, Catalyst FWSM, protected high-speed and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed access points, and Catalyst switches. Find out additional details concerning Cisco Protection, VPN and Wireless Expertise.

Additional Firewall and Virtual Private Network Consulting Services
In addition to being expert in a wide array of protection technologies from Microsoft and Cisco, Progent offers companies of any size advanced support for products from other major firewall and Virtual Private Network (VPN) vendors. Progent's consultants can provide:

Unannounced Penetration Checking Consulting
Stealth penetration checking is a valuable technique for helping organizations to understand how exposed their networks are to real-world threats by showing how well corporate protection policies and technologies hold up to authorized but unannounced penetration efforts instigated by seasoned security engineers utilizing the latest hacking techniques. Find out additional details concerning Progent's Penetration Testing Services.

Certified Information Security Manager Security Support Services
Certified Information Security Manager Experts for Reno NevadaCISM identifies the basic competencies and worldwide benchmarks of performance that IT security professionals are expected to achieve. It offers business management the assurance that those who have earned their accreditation possess the experience and skill to provide effective security administration and engineering support. Progent can offer a CISM consultant to help your enterprise in vital security areas including information protection governance, vulnerability management, data protection program management, and crisis response support.

Find out the details concerning Progent's Certified Information Security Manager (CISM) Security Support Expertise.

Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
CISSP Premier Network Security Professionals for Reno NevadaProgent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have been awarded CISSP accreditation as a result of demonstrated professional work, extensive study, and exhaustive testing. CISSP Certification indicates mastery of an international standard for information security. American National Standards Institute has given the CISSP status official recognition in the field of information security under ISO/IEC 17024. Areas of expertise included under CISSP include cybersecurity administration practices, security architecture and test systems, access control methodology, software development security, business processes security, hardware security, cryptography, telecommunications, Internet security, and disaster recovery planning.

Get additional details about Progent's CISSP Consulting Services.

CISSP-ISSAP Premier Experts for Secure System Infrastructure
CISSP Information Systems Security Architecture Professionals for Reno NevadaProgent's ISSAP Premier cybersecurity consultants are specialists who have earned ISSAP certification as a result of rigorous testing and substantial hands-on work with network security design. ISSAP consultants have in-depth understanding of access management systems and techniques, phone system and network protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security. Progent's ISSAP-certified security specialists can assist your company with all aspects of architecture security.

Get more information concerning Progent's ISSAP Certified Protected Network Infrastructure Consulting Services.

CISSP-ISSEP Certified Security Engineering Consultants
CISSP-ISSEP certified Network Security ExpertsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP network security consultant to help your enterprise to utilize modern system security engineering principles and processes in system development, review system security designs according to cybersecurity engineering leading practices, create cohesive system designs that include compliant security mechanisms for all key system functions, define effective configuration strategies to provide operational security, perform comprehensive risk analysis, and recommend realistic security models that balance your operational goals with your organization's tolerance for risk.

Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting.

CISA Security Auditor Professional Expertise
Certified Information Systems Auditor (CISA) Engineers for Reno NevadaThe Certified Information Systems Auditor (CISA) accreditation is a globally recognized qualification that indicates mastery in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential has candidates pass an exhaustive examination overseen by the ISACA professional association. Progent can provide the services of a CISA-Certified security audit engineer trained to assist businesses in the fields of IS audit services, information technology governance, systems and architecture lifecycle, information technology support, protecting information assets, and disaster recovery preparedness.

Find out additional details concerning Progent's Certified Information Systems Auditor Support Services.

CRISC Network Risk Management Specialists
CRISC Network Risk Experts for Reno NevadaThe Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to validate a consultant's skills to plan, deploy, and maintain information system control mechanisms to mitigate risk. Progent can provide the expertise of a CRISC-certified engineer to assist you to create and execute a business continuity or disaster recovery strategy that follows leading practices promoted by CRISC and geared to match your organization's risk tolerance, business objectives, and IT budget. Progent's risk mitigation expertise is a good fit the services available from Progent's CISA-Certified consultants for impartially auditing your IS control design and with the expertise of Progent's CISM-certified experts for defining security policies and procedures.

Get the details concerning Progent's CRISC-certified Network Risk Management Services.

GIAC (Global Information Assurance Certification) Consulting Expertise
Security Engineers with GIAC Certification for Reno NevadaGlobal Information Assurance Certification was established in 1999 to certify the knowledge of network security professionals. GIAC's mission is to assure that an accredited professional possesses the skills necessary to provide support in vital categories of system, information, and application security. GIAC accreditations are recognized by companies and institutions around the world including U.S. National Security Agency. Progent offers the support of certified security engineers for all of the security services addressed within GIAC accreditation programs including assessing networks, security incident handling, intrusion detection, web application security, and security information and event management (SIEM) solutions.

Find out more information about Progent's GIAC Information Assurance Expertise.

Contact Progent for Network Security Expertise
If your business is situated in Reno Nevada and you're trying to find network security expertise, phone Progent at 800-993-9400 or visit Contact Progent.

Reno Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout Reno Metro Area.

Onsite IT Consulting
Progent locations in Reno Metro Area

City Address Phone Link
Reno 401 Ryland Street, Suite 100
Reno, NV 89502
775-624-7500 Reno Network Support Services




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    Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Exchange 2010 and introduces important new features plus a revamped structure. These enhancements affect vital facets of IT like manageability, high availability (HA), security, cost of ownership, teamwork, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the possible advantages of migrating to Exchange 2013, design a cost-effective validation and deployment plan, and educate your IT staff to maintain your Microsoft Exchange 2013 solution. Progent also offers ongoing online support and management services for Microsoft Exchange Server 2013.

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    Microsoft SQL Server 2008 offers indispensable, familiar tools to computer experts as well as to information workers, lessening the difficulty of creating, integrating, managing, and accessing company data and analytical programs in environments ranging from mobile devices to enterprise data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2008 require a network consulting firm with hands-on experience and broad knowledge in planning and deploying data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.

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    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by checking the health of critical devices that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT staff and your assigned Progent consultant so that any potential problems can be addressed before they have a chance to disrupt your business.

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    Progent offers several basic kinds of Call Center services including Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Help Desk Support, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts gives your customers convenient access to a reliable support resource with extensive experience providing phone support and remote access repair for networks based on Microsoft technology. Progent's concentration is on giving the support Call Center a respected image as a key contributor to company performance. Progent's goal is to fix rather than merely record problems.

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    Exchange 2013 includes major enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important new features as well as a redesigned structure. These improvements affect key areas like ease of administration, high availability (HA), compliance, operational costs, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you evaluate the possible advantages of upgrading to Exchange Server 2013, design an efficient test and rollout plan, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote support and management for Exchange Server 2013.

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    Progent's Microsoft-certified consultants have 20 years of background designing, integrating, and supporting email systems for companies in the and throughout the U.S. Progent offers economical Microsoft Exchange Servers consulting support to make sure that your email environment offers compliance, high uptime, easy connectivity for off-site and mobile users, efficient administrative tools, and productive integration with telephony. Progent offers expertise and integration services for Exchange 2016, Exchange 2013, Exchange 2010, MS Exchange 2007, Exchange 2003 Server, and MS Exchange 2K. Progent can also assist small or medium businesses to migrate to MS Exchange 2016 or Exchange 2013.

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    NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering with replication to deliver fast, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles (300km) away from one another. Progent's team of veteran network experts can assist you to plan, configure, manage, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by providing guidance with procedures like assigning shelf IDs, arranging aggregate and plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster DR system to show adherence with industry standards and government requirements.

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    SQL Server 2016 introduces major improvements in speed, scale, data security, availability, BOYD integration, and integrated analytics and reporting. Innovations include PolyBase for handling relational and non-relational databases in one appliance for data warehousing, Hadoop integration, Dynamic Data Masking, Mobile Reports, and seamless control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide remote and onsite expertise to help businesses of any size to implement, manage or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft products such as Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).

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