Enlarging your at-home workforce can have a major impact on network architecture, security/compliance, and company culture. Progent has two decades of background helping small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Reno company to pick the right technologies and adhere to best practices in creating and operating a secure virtual solution for teleworkers that facilitates teamwork and returns top business value. Progent offers services ranging from as-needed expertise for getting you past occasional IT bottlenecks to full project management to help you carry out mission-critical tasks.

Progent's consultants can help Reno, Nevada companies to succeed with any facet of creating a high-functioning telecommuting ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, security and compliance, backup/restore solutions, and unified management.

Security for Telecommuters
Teleworkers often use their own computers and work in a physically unsecured space. This increases their exposure to cyber threats and demands careful deployment of firewalls, remote endpoint monitoring, and the enforcement of security policies that adhere to best practices. Progent's veteran roster of certified cybersecurity professionals can help you to plan, deploy and manage a compliant security solution that safeguards sensitive data in IT networks that incorporate at-home workers.

  • Firewalls enable companies to create a network that can be securely accessed by on-premises users as well as by telecommuters, mobile employees, suppliers, customers, and the public. Next-generation firewall appliances allow you to configure and control different permissions to various classes of users and to scale your IT network and adjust your security as your business evolves and as cyber threats grow increasingly sophisticated. Progent supports both current and older security devices from all leading manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For more information about Progent's firewall integration expertise, go to firewall integration and support services.
  • Remote Endpoint Monitoring makes it easy to track the disparate computers used by teleworkers and either block or spot and mitigate modern threats like ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is put on each secured endpoint, monitoring all activity and using advanced behavioral threat analysis to identify new attacks before they can spread. When a cyberattack is discovered, ProSight Active Security Monitoring immediately disconnects the infected endpoint from the corporate network to contain the threat. Because the ProSight ASM agent is self-contained, endpoints remain secure even when they are offline. To learn more about ProSight Active Security Monitoring, go to remote endpoint monitoring for teleworkers.
  • Security Audits can evaluate the exposure of your information system to all types of outside and local security attacks for an environment that includes telecommuters. Progent can run online, automated cybersecurity analysis software for quickly and economically detecting a wide variety of security weaknesses that can be found over the Internet. Progent's endpoint security assessment consulting services, which can be managed by data security experts with top certifications including CISM, CISSP, and GIAC, can help your business to evaluate your workflows and governance policies and review your network infrastructure to allow you to implement top-level protection for your telecommuters.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient telecommuter environment for your Reno, Nevada business, call 1-800-993-9400 or refer to Contact Progent.



An index of content::


  • 24 Hour BES Express Professionals BlackBerry BES Express Professionals

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    Progent's certified database application consultants offer businesses of any size online support for popular database products such as Microsoft SQL Server, Oracle, MySQL, and Office Access. Support services offered by Progent include installation and configuration, database architecture and programming, administration services, replication and synchronization solutions, storage management, performance tuning, migration, information security, backup/restore options, problem solving, and webinar training.

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    Progent offers support expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall product that aligns with your security requirements and budget. Progent can assist you to manage legacy WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewall solutions.

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    Progent's Sun Solaris family consulting services offer small companies and software developers support for managing and supporting Solaris environments that coexist with Microsoft-based technology. Progent offers your organization contact with Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise offers you a convenient single consulting firm to show you how to create and maintain a secure and reliable mixed-platform connectivity and communications solution that supports Solaris and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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    Progent's consultants can provide Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and email help, security services, and custom education. Progent can help clients to migrate to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can offer help with Apple Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone support and iPad synchronization, or moving to Apple's iCloud. For business networks built solely on macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, configuring and supporting a network environment that is available, secure, efficient and able to achieve your organization's objectives.

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    When conducting consulting projects for corporate clients, Progent follows a phased approach based on defined milestones so as to meet financial, timing and engineering goals while reducing productivity disruption. Progent's Enterprise Services Methodology follows industry project management procedures derived from the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, pilots, design adjustments, and professional implementation. All facets are recorded to provide a detailed description of technical services performed and to assist in downstream system support.

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    Progent can provide the part-time or temporary assistance of a veteran Chief Information Officer who can offer a broad perspective to assist your company pick and support network technology appropriate for your current situation and that can serve as a firm basis for your future growth. Progent's temporary Chief Information Officer services offer financial leverage to companies trying to maximize the impact of their network expenditures but who are unable or hesitant to take on one more executive-level position to their head count. Since Progent is vendor-neutral, with a sizable team of consultants certified to maintain all leading operating systems and connectivity technologies plus a broad selection and application software, Progent is in an ideal situation to provide objective recommendations as well as expert technical help for creating IT systems that fit the special needs of your business.

  • Google GCP hybrid cloud integration Engineer Google Cloud VM Consulting
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  • Exchange 2000 Upgrade Upgrade Consultants
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    Progent is among the most qualified IT consulting companies for integrating email systems based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses receive the full benefits of Exchange Server 2000 for common situations such as upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and outsourcing your Exchange 2000 Server management.

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    Fortinet next-generation firewalls (NGFWs) are leaders in delivering top performance for SSL/TLS inspection. Progent's Fortinet firewall experts can assist your business to integrate your Fortinet security appliances to protect your IT assets at the network perimeter, within the data center, at branches, and at the cloud edge.

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    Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, optimizing and fixing System Center Operations Manager environments and offer organizations of any size advanced remote or on-premises consulting services for SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or onsite troubleshooting to assist you to fix critical problems detected by Microsoft SCOM 2012.

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    Progent's Microsoft and Cisco premier network consultants can provide advanced help with a broad range of technologies and can provide that assistance online anywhere in the U.S. or in person in select cities across the United States and anywhere in California. Progent provides remote help for networks based on Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that include a mix of Microsoft Windows and UNIX-family platforms. Progent also can provide access to the help of Cisco CCIE infrastructure specialists for the toughest network problems, plus the assistance of CISSP and CISM-qualified security consultants to assist with high-level security planning and troubleshooting. Progent has provided remote network support to companies in every state in the U.S.

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  • Cisco Firesight Integration Support
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    Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost over Cisco's previous-generation ASA 5500-X firewalls and include centralized control of advanced cybersecurity capabilities like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to design and execute a smooth upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's subscription-based security services to create and centrally control IT ecosystems that include branch offices, data centers, and cloud resources.

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  • Microsoft Certified Partner Windows Server Essentials and SQL Server Consultants
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    Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level platform that enables small organizations to make the move from the traditional stand-alone on-premises datacenter to the contemporary hybrid networking model that includes local and virtualized cloud-based software and infrastructure. Progent's consultants can provide budget-friendly online consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can help you to determine the potential business benefits of moving to Windows Server Essentials and implementing a hybrid local/cloud design for your computing ecosystem. Progent can provide full-service project management to help you design and execute a smooth migration to Windows Server Essentials, Office 365, and other Microsoft Online applications and services. Progent also offers continuing consulting, technical support, and training.

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    Microsoft supports transparent hybrid ecosystems that combine Office 365 Exchange Online and local Exchange systems. This permits you to have specific Exchange mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of designing, integrating and debugging your hybrid Exchange network. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is completed on schedule and within budget.

  • Private Cloud Services Consult Private Cloud Solutions Consult
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    Progent can deliver a broad array of cost-effective services to assist your business to deploy, integrate, troubleshoot, and administer desktop PCs and laptops based on Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer onsite or online help for individual machines or notebooks or work with your business to plan and carry out a company-wide rollout of new or revised operating system software and applications. Progent can also provide consultants and technical workers to help your company to prepare for and complete a site relocation or consolidation designed to produce minimal disruption of your business.

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    Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, functions as the foundation of Cisco's collaboration portfolio. CUCM and Unified Communications Manager Express (CME) provide a location-independent IP-PBX by integrating closely with unified messaging applications that include Cisco Unified CM IM and Presence Service, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's CCIE-certified network consultants can deliver efficient and affordable remote and onsite expertise to help businesses of all sizes to build and maintain Unified CM ecosystems by providing Unified Communications Manager configuration and troubleshooting services that add optimum productivity. Progent can help with any aspect of CUCM support and debugging in areas such as integrating Voice over IP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN support, deploying Cisco ISR routers with CUBE VoIP networking support, creating UCS server clustering solutions for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.

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    Progent's Microsoft and Cisco certified computer engineers can provide advanced help with a wide array of technologies and can deliver that assistance remotely nationwide or in person in select cities throughout the country and anywhere in California. Progent provides online support for information systems based on Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that include a mix of Microsoft and UNIX-family platforms. Progent also offers the expertise of Cisco CCIE network engineers for complex network issues, plus the assistance of CISM-accredited security engineers to handle high-level security design and problem solving. Progent has delivered remote network support to companies in all 50 states in the U.S.

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    Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new design that enhances cloud integration, works with the most popular handheld devices, permits single login with Azure Active Directory, and tightens security and compliance. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, expands the Web Client, and delivers more than 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad technical skills and hands-on experience to resolve the critical technical and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will maximize the return on your investment in this powerful platform.

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    Progentís certified consultants offer small and mid-size companies enterprise-class consulting services for Systems Management Server 2003 and Configuration Manager, Microsoft's solutions for update and configuration management. Configuration Manager is the new title for the change management solution formerly known as SMS Server. System Center Configuration Manager offers a variety of enhancements to Microsoft Systems Management Server such as full automation, built-in Vista Windows Server 2008 support, quarantine support, and boot image management. Progentís Microsoft certified consulting professionals can show you how to use SMS 2003 or System Center Configuration Manager effectively for streamlined operating system and application deployment, security patch control, application metering, and licensing reconciliation. Progent's consultants can also assist you to migrate smoothly from Systems Management Server 2003 to Configuration Manager.

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  • ProSight Automatic Network Mapping Configuration
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    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to diagram, track, optimize and debug their connectivity hardware like switches, firewalls, and load balancers plus servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when potential issues are discovered. By automating time-consuming network management processes, WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, finding appliances that need important software patches, or resolving performance issues.

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  • Windows Server 2008 BranchCache Specialists
    Microsoft Technology Consulting Services Windows Server 2008 R2

    Progent's certified professionals can assist you you to evaluate the advantages of Windows Server 2008 for your business, develop pilot programs and rollout plans, integrate Windows Server 2008 with your IT infrastructure and workload, train your IT staff how to use enhanced administration utilities, and deliver ongoing consulting and technical support via affordable alternatives including Contact Center service and remote technical assistance.

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  • Proxim Tsunami Wireless Case Study
    Building to Building Wireless Example Application

    Progent provided a wireless integration environment that enabled a school to increase productivity and eliminate the ongoing expense of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for interfacing remote locations up to 2.5 miles apart and can reach even longer distances. This wireless solution offered improved performance and reliability than recourse to amplifying the 802.11b network, and because it utilizes the 5.8Ghz band it offered protection against local interference.

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  • Sun Solaris Technology Consulting Services
    24x7 Solaris Consultant

    If your office network mixes Solaris technology with MS Windows, Progent can assist you to incorporate your IT resources into a cohesive environment that allows all your operating systems to run side by side for easy administration, transparent information exchange, high dependability, superior throughput, and strong protection. Progent's Sun Solaris and Microsoft Windows integration support offerings feature network infrastructure configuration and support, consulting for Windows services for UNIX, online network monitoring and administration, online technical help and troubleshooting, in-person technical support, and Help Desk outsourcing.

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