Progent's Application Experts Team
Business Intelligence Reporting:
SQL Server BI Stack, Management Reporter/FRx, Crystal Reports, Power BI
Additional Topics of Interest
Michigan Tech Consultants
Cisco and Microsoft Certified Expert Computer Service Florida
Progent’s Technical Response Center (TRC) provides low-cost nationwide after-hours remote help for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts offer extended hours phone support and remote direct network access to troubleshoot and resolve technical problems quickly and economically.
Urgent wireless IP phone integration Help and Support
wireless IP phones and Aironet APs Computer Engineer
Progent's Cisco Wi-Fi VoIP phone configuration and troubleshooting consultants offer online and on-premises support to help your organization build and maintain a Cisco wireless VoIP phone solution by delivering services that range from troubleshooting the configuration of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.
Microsoft Exchange Server 2016 Migration Network Engineer
Exchange Server 2016 Upgrade Technical Support Services
Progent can assist you in all phases of your migration to Exchange Server 2016 including designing HA infrastructure for a local, cloud-based or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; determining storage capacity required for your VMs, databases and logs; configuring hardware load balancing for fault-tolerant client access services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Site Move Specialist
Collocation Professionals
For large organizations, Progent can supplement in-house IT staffs by providing extensive experience in supporting critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server help. For the nationwide or global enterprise with branch offices, Progent can perform as a seamless nearby supplement of enterprise network management. Progent’s enterprise support services include corporate-wide security, remote branch office support, network architecture, Sarbox conformance, project planning, and top-level service for multi-site office environments based on Enterprise Windows. Progent can provide field consultants and technicians to assist with a campus move or branch move, or a network designer to assist with setting up or using an Internet Data Center or co-location site.
Consultant Services 3504 wireless controller
3504 wireless controller Professionals
Cisco's {Catalyst wireless controllers simplify the administration of wireless LANs by unifying the configuration and management of Wi-Fi APs, tuning wireless performance by limiting the impact of RF congestion, enhancing wireless availability with rapid auto-failover, and strengthening security by identifying threats and filtering network traffic based on user class and locale. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can help you to administer and debug your existing Cisco Wi-Fi solution or implement an efficient transition to Cisco's modern wireless controller solutions.
Support Outsourcing Windows SharePoint Services
SharePoint Portal Server Technical Consultant
Progent’s Microsoft-certified consultants can provide organizations of all sizes consulting, troubleshooting, and development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web-based technology for intelligently coordinating people, groups and data. SharePoint offers a central spot for your employees or clients to connect to, organize, share and manipulate useful information, files, and applications and to interact with one another. Microsoft SharePoint enables faster and more intelligent decisions, more effective access across teams and more streamlined business processes. Windows SharePoint Services join employees, customers, teams and projects with the information they’ve created in a manner that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint consultants can help your organization to manage your current SharePoint ecosystem or migrate to the latest version of SharePoint Server or to SharePoint Online.
IP Telephony Specialist
Top 7900 Series IP Phone Computer Consultant
Progent's CCIE-certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Windows Server 2012 R2 upgrade Consult
Consulting Services Windows Server 2012R2 Cloud
Progent's certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop test environments and rollout strategies, tune your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT support, staff, create a corporate-wide security strategy, streamline IT management, assist with application development, and build and validate a disaster recovery/business continuity plan.
After Hours Excel Power View Developer
Excel 2003 Technology Professional
Progent's certified Office Excel and Office 365 Excel consultants can provide a wide variety of remote services to help you to design, program, test, install, manage, and troubleshoot business applications based on any release of Excel, including Excel Online and Office 365 Excel. Progent can help your business to migrate your current Excel applications to the latest releases of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and resolve compatibility issues between different versions of Office Excel. Progent can provide on-demand help to organizations looking for a quick fix to a stubborn issue related to Excel and Progent can also provide comprehensive project management services for migrating or developing line-of-business application software based on Office Excel. Progent's affordable online training for Excel can be customized to meet the needs of individuals or groups.
Exchange 2000 Upgrade Upgrade Consulting
Integration Microsoft Exchange 2000 Upgrade
Progent is one of the most qualified network support companies for creating e-mail systems based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses get the full advantages of Exchange 2000 for common scenarios such as upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 support.
FAQ about Cisco CCNA Contract
24-Hour Contract Job Opportunities Questions about Microsoft Consultant
To see replies to frequent questions concerning becoming employed by Progent, see Working with Progent FAQs.
Exchange 2013 Upgrade On-site Support
Exchange 2013 Upgrade Online Support Services
Exchange Server 2013 incorporates major enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These improvements affect key areas including ease of administration, availability, compliance, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and rollout strategy, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide ongoing online consulting and support and management for Microsoft Exchange 2013.
Award Winning Windows Server Essentials and Office 365 Specialists
Microsoft Windows Server Essentials Server Backup Professionals
Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that allows small organizations to make the move from the older physical in-house datacenter to the modern hybrid networking model that includes local and virtualized cloud-based software and infrastructure. Progent's Microsoft-certified consultants offer budget-friendly online consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can help you to evaluate the potential productivity and cost benefits of moving to WS 2012 R2 and adopting a hybrid on-premises/cloud-based model for your computing environment. Progent offers comprehensive project management to help you design and carry out an efficient migration to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent also offers as-needed consulting help, troubleshooting, and customized training.
SonicWall TZ350 Firewall Cybersecurity Companies
24x7x365 Consulting SonicWall NSSP 12000 Firewall
Progent's SonicWall firewall experts can show you how to configure, manage, and tune SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified network security consultants can help you incorporate SonicWall security gateways into an end-to-end network protection solution and build security into your corporate operations.
An index of content::
ProSight DPS Backup and Recovery Services Support Outsourcing
ProSight Data Backup and Restore Services Consultant Services
ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup processes and allows rapid restoration of critical data, applications and virtual machines that have become unavailable or damaged as a result of component failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to set up ProSight DPS to to comply with government and industry regulatory requirements such as HIPPA, FINRA, and PCI and, whenever necessary, can assist you to restore your business-critical information.
Telecommuter Endpoint Management Professional
Work at Home Endpoint Management On-site Technical Support
Progent can assist small and mid-size companies to configure unified remote endpoint management and monitoring systems for administering endpoint devices used by an offsite workforce.
Meraki Outdoor Wi-Fi Access Point Computer Consultant
Meraki Wave 2 AP On-site Support
Progent's Meraki Wi-Fi access point consultants provide remote and on-premises support services to assist organizations of all sizes to design, deploy, manage, upgrade or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to configure and support Cisco's Meraki-based wireless networks for sites that range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products such as Catalyst and Nexus switches, routers and ASA firewalls to create a cohesive network infrastructure that provides the same access, performance, security compliance, manageability and uptime for wired and Wi-Fi clients irrespective of their mobility or device.
Exchange 2019 Integration Computer Consultant
Microsoft Exchange Network Consulting
Progent can assist your organization in any facet of your upgrade to Exchange Server 2019 such as deploying Windows Server 2019 Core as a host for Exchange; planning high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V virtualization; setting up HLB; building Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with O365; and setting up Outlook.
Fault Tolerant Data Centers Specialist
High Availability Data Centers Consultant
Progent's Data Center engineers can help you identify fault-tolerant data centers that meet the specific requirements of your company. Fault tolerant off-site data centers are particularly attractive to small organizations because of their low cost and convenience compared to taking a do-it-yourself approach. Trying to build an on-site data center that offers even a minimum level of fault tolerance is too expensive for the majority of small companies. Progent can help you reap all the advantages of high availability data centers and 24x7 colo sites by providing a full range of consulting and support services.
Palo Alto Networks Panorama Auditor
Palo Alto Networks PA-7000 Series Firewalls Security Certification
Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks firewall appliances to provide a next-generation cybersecurity ecosystem that spans your data center and cloud-based resources and protects all users at any location with any device.
Windows Server 2012R2 Data Deduplication Support and Help
Computer Engineer Windows Server 2012R2 Data Deduplication
Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, tune your network infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management staff, develop an enterprise-wide security plan, streamline network management, help with application development, and generate and validate a DR/BC plan.
Top Hyper-V 2016 Shielded VMs IT Consultants
Windows Hyper-V 2016 Hybrid Cloud Support and Integration
Hyper-V 2016 incorporates key technologies initially developed for and refined on Microsoft Azure, one of the world's biggest public clouds. This pedigree dramatically improves the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing data security, uptime, scale, manageability, reliability and disaster recovery. Progent’s Microsoft-certified consultants can assist you to evaluate the benefits of Hyper-V 2016 for your organization, configure test systems to confirm the ability of Hyper-V 2016 to run your critical workloads, plan a cost-effective network topology for a cloud-centric or hybrid deployment, create and execute a smooth upgrade strategy, train your IT administration and support staff, and provide ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 solution gives you the highest possible business value.
ransomware rebuild Engineers
Ryuk ransomware cleanup Services
Progent's proven ransomware recovery consultants can help your business to restore an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Lockbit or Nephilim.
QTS/Herakles Sacramento Colocation Center Consultant Services
24-7 QTS Sacramento Internet Data Center Specialists
The QTS (formerly Herakles) Internet Data Center is located in the seismically-stable Natomas area of Sacramento, CA. If your business is now using the QTS data center as a colocation facility or if your company is planning on moving your main or offsite backup equipment to the Herakles data center, Progent offers a variety of affordable consulting services including colocation relocation, equipment installation and upgrades, network improvements, project management, virtual server expertise, remote network monitoring, centralized system management, software development, disaster recovery planning and testing, data security evaluation, and the support of the Progent Test Lab.
Help Desk Process Support Services
Help Desk Call Center Troubleshooting
The Help Desk support model adopted by Progent's Technical Response Center gives small businesses an efficient option to dependence on freelance consultants by offering broad technical knowledge shared by numerous engineering groups, optional 24x7 availability of urgent help, escalation capability to appropriate engineers for solving the most difficult issues, support consistency and dependability, quick follow-up enforced by seasoned service managers, a selection of convenient ways for initiating support tasks, plus a high level of process visibility enabled by ticket updates and available via a web portal.
Office 365 Security Small Business IT Support Firms
Urgent Office 2016 Consulting Firm
Progent's Office and Office 365 experts can assist companies to incorporate Microsoft Office desktop and Microsoft Office 365 apps including Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a cohesive productivity solution that provides quick ROI and enables better business outcomes. Progent can assist your company to interface Office or Office 365 apps with each other and with additional core Microsoft platforms including SharePoint, Microsoft Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent can also help you to resolve compatibility problems between various releases of Office and can provide live online instruction to individuals and teams.
Open Now Database Applications Consultancy
Database Applications Consultants
Progent's certified database developers offer businesses of any size remote DBA and programming services for popular database products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Services available from Progent include software installation and integration, application design and coding, administration support, replication solutions, storage management, performance optimization, data migration, security and compliance, backup/restore systems, troubleshooting, and webinar training.
Office 365 Deployment Readiness Technical Support
Office 365 authentication Specialist
Office 365 Exchange Online lets you use cloud-resident servers, mailboxes and associated email infrastructure to lower capital costs and management hassle. You can configure Office 365 Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid architecture that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consultants offer budget-friendly online technical support to help your small businesses to assess the benefits of Office 365 Exchange Online, design a network topology that aligns with your business needs and IT budget, implement an efficient move from your current Exchange system to one that incorporates Exchange Online, train your IT staff and users, and deliver as-needed consulting and troubleshooting.
ransomware preparedness review Professional
Engineer ransomware preparedness checkup
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your company's preparedness to defend against ransomware or recover quickly from a ransomware attack. Progent will consult with you directly to gather information concerning your current antivirus tools and backup/recovery procedures, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to build an efficient security and backup environment that minimizes your vulnerability to a ransomware attack and meets your company's requirements.
After Hours SCCM 2007 Troubleshooting Technical Support Services
SCCM 2007 Asset Management Online Consulting
Progent's Microsoft-certified consultants can help your organization to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve security and compliance, and boost productivity by making sure that operating systems and applications stay up to date, managing licensing, and reporting resource usage profiles to help you make informed purchasing choices. When you are ready to update your SCCM 2007 device management ecosystem, Progent can assist you to plan and implement an efficient migration to SCCM 2012.
Firewall and VPN Compliance Auditor
Cybersecurity Team Intrusion Protection Systems
Progent offers small and mid-size companies expert consulting for Intrusion Protection Systems and IPsec VPN technology from major firewall and VPN security vendors including Check Point Software, Juniper, and SonicWall. Progent can help you create a detailed security strategy and choose appropriate products from multiple vendors to support your security goals while staying within your budget restraints.
Cisco DNA Center Engineer
Cisco EWC for Catalyst 9100 AP IT Services
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wireless Access Point experts offer affordable remote and onsite help for Catalyst Wi-Fi 6 wireless access points (WAPs).
Small Business 100 AP Consultant Services
Small Business WAP551 Network Consultant
Progent's Cisco-certified Wi-Fi integration consulting experts can help organizations to deploy, administer, and troubleshoot Cisco Small Business Wireless Access Points.
Network Security Scan Professional
Specialists Network Security Scan
Progent offers small businesses two specially designed network security evaluation packages that include, for a set fee, remotely administered scans of your security profile which are analyzed by professional information security specialists who interpret the results of the scan, deliver objective summaries of your current network security, and offer recommendations for remediation. Progent offers two non-overlapping network security evaluation packages for external and internal security scanning that are priced to fit the budgets of small businesses while offering enterprise-class assessments of your network's exposure to attack.
Meraki MR66 Access Point Support Outsourcing
Meraki MR52 Access Point Remote Troubleshooting
Progent's Meraki wireless access point experts offer remote and on-premises support to assist organizations of any size to design, install, maintain, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist your business to configure and manage Cisco's Meraki-based wireless networks for environments that can range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco products including switches, ASR routers and ASA firewalls to build a seamless ecosystem that provides identical connectivity, performance, security, ease of management and uptime for wired and Wi-Fi users irrespective of their location or device.
Security Inventory Engineers
24 Hour Security Scan Specialist
Progent offers two low-cost service packages designed to enable small companies to receive a professional security assessment from a premier security consultant. With Progent's External Security Inventory Scan, an engineer administers a comprehensive examination of your IT infrastructure from outside your firewall to determine possible risks in the security posture you expose to the public. With Progent's Internal Security Inventory Scan, an engineer executes a network scan from an authorized computer inside your firewall to uncover the risk to internal assaults. The two security inventory packages are set up and run from a secured external site.
Mid-sized Office Consulting Team
Mid-size Business Information Technology Consulting
Progent provides IT support for medium size businesses who have 100 to 250 system users. The medium size company or office has typically been an overlooked part of the market for IT support expertise. The overhead and support delivery practices of major outside service firms make them excessively costly for the typical small business or small medium business (SMB), which usually has a modest IT budget with which to maintain an information network whose advanced technology and sophistication are frequently similar to the networks of far larger companies. Progent's support delivery model, which takes full advantage of online service, virtual network infrastructure and proactive network monitoring, dramatically lowers the network maintenance costs of a small-medium business while offering the small company with big-company service from professional, IT experts knowledgeable in a broad array of small business technologies. If your mid-sized company or small business is looking for the quality of network help needed by a mid-size organization without budgeting enterprise prices, call Progent.
Urgent Microsoft ERP IT Consultant
Part-time CIO Small Office IT Consulting Services
Progent's application experts can provide in-depth support, custom development, deployment help, and online training for popular applications covering key areas including ERP, general accounting, business analytics, web application design, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with years of experience providing advanced consulting and troubleshooting services online, Progent can assist clients throughout the United States to eliminate the time and expense related to travel and on-site activity without sacrificing the effectiveness of technical services.
Juniper NetScreen VPN Cybersecurity Group
Top NetScreen Security Audit Services
Progent's Juniper-authorized NetScreen engineer can help your company to install and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen devices to more current Juniper products, and repair network infrastructure problems in all-Juniper or mixed-vendor environments.
SharePoint 2016 PowerShell Network Consultant
Emergency Professional SharePoint Online
Progent's Microsoft-certified SharePoint consultants offer affordable remote and on-premises expertise, application development, and technical support services for organizations of all sizes who intend to upgrade to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.
Emergency Non-stop Clustered Servers Technical Support
Clustered Windows Online Support
Progent offers Microsoft Windows Cluster Server expertise to help your company deploy fault-tolerant clustered servers that can deliver 24x7 operation. Clustered Windows servers for zero-downtime networks include Microsoft Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Server Cluster. By showing you how too build fault-tolerant server clustering solutions powered by Windows Server Cluster 2003, Progent’s Certified Windows consultants make sure that your high availability server clusters are configured to optimize the competitive advantage of your computer system.
Comprehensive Event Management Computer Engineer
Integration MOM 2007
Small to mid-sized companies can now enjoy all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent’s Microsoft and Cisco certified network consulting professionals. With Progent's economically priced network support packages, mid-size businesses can select a simple co-sourcing service program based on System Center Operations Manager with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small and midsize business information systems world-class availability, protection and performance.
Office Word 2007 Engineers
Top Word Web App Engineer
Progent's certified Microsoft Office Word and Office 365 Word consultants offer a broad range of affordable remote support services to help you to maintain your current Microsoft Word solution or assist you to migrate to a current version of Microsoft Office Word. Services offered by Progent's experts include VBA software development, isolating and fixing compatibility problems between different releases of Office Word, integrating Office Word with different Microsoft Office applications such as Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security support, smart phone integration, and online training classes tailored for your special requirements.
Help and Support SCDPM 2016
Network Consultant Data Protection Manager 2016 and Azure
System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and simplified restore functions for Microsoft networks. SCDPM 2016 delivers application-sensitive backup for critical platforms like Microsoft SQL Server, Exchange and SharePoint Server, protects Windows and Linux virtual machines, supports VMs hosted by Hyper-V and VMware, and can use Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified experts can assist organizations of any size to design, deploy, administer, and troubleshoot an enterprise-wide backup/restore solution powered by System Center 2016 Data Protection Manager. Progent can help you to upgrade from an older version of DPM or from an outdated solution, and Progent can tune your DPM 2016 environment for on premises, hosted, cloud-based or hybrid deployment models. Progent offers remote or onsite consulting expertise and can deliver as-needed guidance to resolve technical bottlenecks or deliver comprehensive project management or co-management support to make sure you complete your SCDPM 2016 initiative on schedule and on budget.
SQL Server 2019 Always On Onsite Technical Support
SQL Server 2019 R Services Network Engineer
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide affordable online and onsite consulting, application development, and debugging services for organizations of any size who want to upgrade to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can help you design and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud-based components into a seamless intranet system.
Progent's Management Team Guru
24/7 Progent's Management Team Integration Group
Progent's management team consists of industry veterans with decades of background providing network consulting, technical support, and long-term information system planning to organizations ranging in size from small offices to global enterprises. Great support calls for great people, and Progent stands out by having assembled a management staff that can provide businesses with the top service value available anywhere.
MobileMe Onsite Technical Support
Apple iPad Onsite Technical Support
Progent's experts offer Mac users a variety of services such as workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server expertise, security services, and one-on-one training. Progent can assist clients to migrate to macOS from OS X or other earlier editions of OS X and Progent can offer help with macOS and Mac OS X application software. Progent can also help your business with Apple iPhone support and iPad management, or migrating to iCloud services. For computer networks built exclusively on Mac OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of planning, configuring and supporting a network infrastructure that is available, safe, efficient and aligned with your company's business goals.
Best Practices Information Technology Consulting Company
Company-wide Standards for Best Practices Small Office Network Consulting
Progent’s staff of Microsoft and Cisco Certified consultants average more than a decade of hands-on industry experience, in the trenches of network support, performing a wide variety of technical tasks for an extensive mix of clients. Each Progent consultant shares a proven collection of personal best practices which are incorporated into shared leading practices training that Progent instills in its consulting staff. This ensures that you get not just world-class technical help, but also a support engineer with proven approaches for applying computer knowledge to fix real-world IT problems rapidly.
Engineer Desktop Monitoring
On-site Technical Support ProSight Remote Desktop Monitoring
ProSight LAN Watch is Progent’s server and endpoint monitoring service that uses state-of-the-art remote monitoring and management technology to keep your network operating at peak levels by tracking the state of vital assets that power your network environment. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT personnel and your assigned Progent consultant so that any looming issues can be addressed before they can impact productivity.
Cisco ASA and VMware Technology Consulting
Urgent Cisco Firewall integration Computer Consultants
Progent’s Cisco-Certified network experts offer professional PIX Firewall support services encompassing design, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector attack protection, and secure access services. Ranging from small, easy-to-install desktop appliances for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls provide a sensible level of security, speed and availability for information networks of all sizes. PIX firewalls are build around a hardened, specially designed platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and connectivity services, including powerful application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative tools. Progent’s network experts can help you choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
iPhone and Outlook integration Information Technology Consulting
iPhone security Network Consultants
Progent can provide affordable online assistance to assist your business to design, configure, and troubleshoot any facet of your iPhone and Windows integration efforts and is available for short-term jobs to help you get past occasional technical roadblocks or major engagements to help you complete business-critical projects on time and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you build or support a highly available, secure and scalable infrastructure that aligns with your computing model. Progent can also provide online and on-premises training to help manage and use your iPhones and iPads in a safe, team-oriented ecosystem that maximizes the strategic value of your IT system.
SMS Upgrade Setup and Support
SMS Server Upgrade Support
Progent’s Microsoft certified consultants offer small and mid-size companies enterprise-level consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver important applications quickly and reliably to specified users, lower software costs and adhere to licensing agreements by understanding usage profiles, enhance Windows security by increasing your awareness of vulnerability and by installing targeted patches, manage your external workforce through industry standards independent of connection or location, and reduce operational costs by efficiently exploiting the management functions incorporated into Windows. Progent’s SMS consulting professionals can show you how to use SMS economically for automated software and application deployment, security patch control, and resource monitoring management including software and hardware inventory.
Linux Online Outsourcing IT Support
Linux RedHat Phone-based Consultant
Progent provides nationwide urgent technical support and consulting services for businesses that operate networks based on variants of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft Windows products. Remote technical support provides maximum leverage for your IT dollar by protecting client efficiency and limiting the hours charged for network analysis and repair. Advanced online access utilities and skilled technicians and engineers allow Progent to handle the majority of network problems without wasting time and money by traveling to your location. In the vast majority of situations your network issues can be dealt with by telephone or through a mix of telephone support and online connectivity. Progent can offer the services of Cisco CCIE network engineers and CISA certified security specialists to help you with the most difficult system problems.
Consultant Rates Computer Network Service Company
Consultant Rates Implementation Support
Progent's pricing model is to charge for online service and in-person help by the minute. Consequently, you owe only for received support. Progent does not demand a more expensive rate for after-hours or emergency service, and inside California or in regions where Progent provides in-person service, Progent does not bill for travel time except for emergency support where on-site work is less than 4 hours. In addition, Progent imposes no service activation fee and requires no retainer for support services delivered during regular business hours. Many support organizations impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity avoids big invoices for quick solutions so you will not be tempted to permit less critical problems to stay unaddressed.
Microsoft Configuration Manager 2012 Troubleshooting
Microsoft Configuration Manager 2012 Support
Progent's Microsoft-certified consultants can assist you to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to SCCM 2012 from an older device management solution or assist you to modify your current SCCM 2012 environment to support your changing business needs. Also, Progent can assist you to build a software foundation that fully supports SCCM by delivering advanced consulting support for associated Microsoft platforms including Active Directory Domain Services (ADDS), SQL SSRS, and Internet Information Services (IIS).
At Home Employees IP Voice Remote Troubleshooting
Offsite Workforce VoIP Integration
Progent can assist small and medium-size companies to implement VoIP platforms to give their at-home workers the advantage of seamless extensions of the company phone system.
Help Desk Onsite Technical Support
Top Quality Help Desk Call Center Troubleshooting
The Help Desk Call Center support delivery structure used by Progent gives small organizations an effective option to dependence on freelance consultants by offering extensive expertise accessible to multiple support teams, optional 24x7 access to emergency assistance, escalation capability to appropriate engineers for solving the most intractable issues, support consistency and dependability, prompt follow through enforced by veteran support managers, a variety of easy-to-use techniques for requesting service jobs, plus a high level of process visibility made possible by ticket updates and accessible through a web-based portal.
Cisco Firesight Management Support and Integration
Cisco Firepower 1000 Series Firewalls Help and Support
The current ASA 5500-X Series of firewalls with Firepower Services deliver substantially more performance than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network consultants can assist you to maintain your legacy PIX or ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, tune, administer and debug firewall environments based on ASA 5500-X firewalls with Firepower Services.
Windows, UNIX, Solaris Technology Consulting Services
Windows, UNIX, Solaris Technical Support Services
If your company network combines UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can help you to integrate your servers into a unified network that allows all your operating systems to coexist for easy administration, transparent information exchange, high availability, enhanced throughput, and tight protection. Progent's UNIX/Linux/Solaris and Microsoft Windows integration assistance services feature network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, remote network support and troubleshooting, on-site technical support, and Contact Center support.
After Hours Remote Troubleshooting Microsoft Exchange 2016 Migration Planning
Exchange Server 2016 Upgrade Computer Consulting
Progent can help you in any and all facets of your migration to Exchange Server 2016 including planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing for fault-tolerant CAS services; designing, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Work at Home Video Conferencing Computer Consultant
Remote Work from Home Teleconferencing Consultant Services
Progent can help small and mid-size businesses to set up and troubleshoot teleconferencing platforms to enable their remote workforce to communicate productively with colleagues and clients.
Technical Consultant scom 2016 NetApp SAN storage integration
Remote Outsourcing scom 2016 VMware integration
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and maximum uptime for critical applications by providing centralized, cross-platform monitoring of physical and virtual resources installed throughout on-premises systems and cloud environments. Progent's SCOM consulting group offers world-class online and onsite support to help organizations of all sizes to plan, integrate, optimize, update and repair Operations Manager 2016 deployments. Progent can assist you to move to SCOM 2016 from older releases of Operations Manager or from different IT infrastructure monitoring platforms, or integrate multiple monitoring systems into a unified infrastructure management ecosystem. Progent can also show you how to expand your SCOM 2016 scope to incorporate resources based in public clouds including Microsoft Azure and Amazon AWS.
Windows, UNIX, Solaris Integration
Largest Windows and UNIX Consulting Services
Progent's UNIX family support services provide small and mid-size businesses and software developers assistance with managing and supporting UNIX, Linux or Solaris systems that operate with Microsoft-based networks. Progent offers your business contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This wide array of expertise offers you an easy single source to help you build and manage a protected and robust cross-platform connectivity and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.
XenApp IT Consultant
Technology Professional XenApp Application Virtualization
Progent's Citrix consultants can help you to design, install, administer, and support a virtual application delivery solution based on Citrix XenApp. Progent's Cisco CCIE network engineers can show you how to optimize your infrastructure for distributing server-side and client-side applications, and Progent's datacenter support consultants can help you to manage and maintain an off-site datacenter that offers high availability, enhanced protection, and rapid disaster recovery.
SBS Consultant
Microsoft Small Business Server Consulting Services
Microsoft Small Business Server is an affordable collection of essential servers that offers the foundation for a feature-rich but easy-to-manage information. The technical sophistication of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 calls for a network support expert with real-world experience planning and building cohesive, comprehensive business network solutions. Progent's Microsoft SBS Server professionals have an average of more than a decade of background supporting business networks founded on Microsoft platforms. This experience assures you results in deploying, managing, and repairing network environments that include the Small Business Server package of servers and productivity software.
Select Topic: