Progent's Application Experts
BI Reporting: SQL Server BI Stack, Management Reporter/FRx, Crystal Reports, Power BI
Additional Topics of Interest
Onsite Technical Support Cisco Security
24/7 Security Support Services
Cisco's PIX Series firewalls have reached end of life and Cisco might not offer support these devices. Progent still offers technical assistance for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can in addition help you assess if you should move up to the latest firewall technology from Cisco. Progent's Cisco-certified specialists can help your company design and implement a cost-effective migration to Cisco ASA 5500-X Series firewalls based on leading practices.
24-Hour Wireless LAN Integration
Mobile Connectivity Online Consulting
Progent's Wireless Consulting Services provide a fast, economical option for businesses of any size to deploy, manage and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
IP address management Specialists
network infrastructure documentation management Professional
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, find and protect data about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can eliminate up to 50% of the time spent searching for vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you’re making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require when you need it.
Exchange admin center Support and Integration
Emergency Office 365 and Android Online Support
Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Office 365 Exchange Online and local Exchange systems. This allows you to have certain Exchange mailboxes hosted on your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of planning, integrating and debugging your hybrid Office 365/Exchange network. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is completed on time and on budget.
Offsite Workers Security Consultant Services
Teleworker Endpoint Security Integration Services
Progent can help small and medium-size companies to configure endpoint security protection systems and provide response expertise needed to support a remote workforce.
Services Dynamics GP System Migration Planning Summit County Ohio
Microsoft Dynamics GP System Update Consulting Services Akron Canton
Progent's consultants have delivered support for Dynamics GP and Great Plains software for nearly two decades and Progent has delivered integration, software development, education, and debugging since the product's debut. Progent can provide top-tier expertise for upgrading legacy Dynamics GP ERP systems. Progent can assist your business to design, pilot, and carry out a cost-effective migration from a an outdated version of GP to the newest version of Microsoft Dynamics GP.
Microsoft Windows 2003 Cluster Server Support
Windows 2003 Cluster Technical Support
Progent provides Windows Cluster Server assistance to help your company implement zero-downtime server clusters that can deliver 100% operation. Clustered Windows servers for zero-downtime systems include Windows Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. By helping you create high availability server clustering environments around Windows Server 2003 Cluster, Progent’s Premier Windows consultants ensure that your high availability clustered servers are configured to maximize the business value of your IT system.
Active Directory Health Check Engineer
Network Health Reports Consulting
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size businesses to obtain an objective evaluation of the overall health of their IT system. Powered by some of the leading remote monitoring and management platforms in the industry, and supervised by Progent's world-class team of IT experts, ProSight Network Audits help you see how closely the deployment of your core network assets adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant benefits such as a more manageable and more secure Active Directory environment. Both options also provide the long-term benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include easier management, better compliance with data security requirements, higher utilization of network resources, quicker troubleshooting, more reliable backup and restore, and less downtime.
Mac Backup Consult
CrashPlan Backup Consultancy
Progent can provide economical online support from IT engineers with expertise in a broad range of products and technologies that provide solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and desktops plus laptops and smartphones. Progent offers consulting support for leading data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can help you to deploy, enhance, or troubleshoot data backup systems for a variety of architectures such as on-premises, edge to datacenter, cloud-based, or hybrid.
Biggest CISSP Certified Security Auditor Consultants
Consultants CISSP-ISSAP Security
Progent's CISSP-premier network security consultants can assist organizations of all sizes with any aspect of information system security. Progent can help create efficient cybersecurity systems that protect a small office from modern malware attacks or Progent can plan, deploy, and monitor a comprehensive security strategy for hybrid networks that support local, online, and mobile clients accessing network resources spread across multiple physical sites and public and private clouds.
Dynamics GP Excel Cubes Engineers
Microsoft Experts Dynamics GP App Development Programmer
Progent's seasoned application designers and programmers can help your business to build customizations to Microsoft Dynamics GP/Great Plains that support the special needs of your organization while retaining the advantages of Windows integration. Progent can also offer help with a selection of development technologies that can be utilized to create integrations with Microsoft GP/Great Plains. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Helpdesk for Remote Workforce Computer Consultants
Remote Working Integration
Progent has 20 years of background helping small and mid-size organizations to design, install, optimize, administer, and troubleshoot information networks that incorporate remote workers.
Immediate Nagios for Linux Consultants
MRTG Computer Consultant
Nagios and MRTG are powerful, license-free monitoring utilities that operate on Linux and can be used to monitor UNIX networks, Windows networks, or mixed-OS situations where the Linux OS and Windows coexist. The Nagios monitor lets system managers to monitor system services such as POP3, HTTP, SSH, and PING. Multi Router Traffic Grapher allows you to track the traffic through SNMP-enabled network devices such as servers, routers, and switches. Progent's system integration experts can show you how to utilize both these utilities to streamline and troubleshoot your network.
Online Troubleshooting ProSight Hybrid Cloud Data Backup Services
ProSight Hybrid Cloud Data Backup Services Support Services
ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates your backup activities and enables fast restoration of critical files, apps and VMs that have become lost or corrupted due to component breakdowns, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's disaster recovery specialists can provide world-class support to set up ProSight DPS to be compliant with regulatory requirements like HIPPA, FIRPA, and PCI and, whenever necessary, can help you to restore your business-critical data.
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Consultant Services Wi-Fi IP phone integration
wireless VoIP phones and Meraki APs Integration
Cisco's wireless VoIP phones are industrial-grade Wi-Fi handsets designed for workers who are on the move within office, warehouse, retail or other venues where management wants user endpoints that provide more administrative control, security and durability than is achievable with the BYOD mode of mobile collaboration. Integration of Cisco's wireless IP phones typically requires that you set up and optimize many key pieces of your Wi-Fi environment such as APs, routers and switches, wireless LAN controllers, and management tools. Progent's Cisco-certified experts offer remote and on-premises assistance to help you create and manage a Cisco wireless IP phone solution by providing services that range from debugging the set up of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.
Award Winning ProSight certificate expiration management Consultant
ProSight password management Engineers
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect information related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains. By updating and organizing your network documentation, you can save as much as 50% of time spent trying to find critical information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you’re making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need when you need it.
Cybersecurity Firm WatchGuard Fireware
WatchGuard Fireware Technical Support
Progent offers consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and manage a WatchGuard Firewall/VPN product that aligns with your network security requirements and budget. Progent can help you to maintain legacy WatchGuard firewalls or migrate smoothly to modern WatchGuard firewall solutions.
ASA Firewalls Support and Integration
Firepower Integration
Progent’s Cisco-Certified technology experts offer experienced PIX Firewall consulting services encompassing design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack security, and secure connectivity services. Extending from small, plug-and-play desktop devices for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls provide a sensible combination of security, performance and reliability for information environments of all sizes. PIX firewalls are based on a proven, specially designed operating system, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative tools. Progent’s Cisco consultants can show you how to select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Microsoft Certified Partner System Center 2016 and Linux Integration Integration Support
Remote Support Services System Center 2016
Microsoft System Center 2016 delivers major improvements for managing hybrid cloud environments through comprehensive integration with Windows Server 2016, Windows 10; unified management of heterogeneous networks that include Linux, Hyper-V and VMware; and better cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide world-class online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to plan and install a new deployment of System Center 2016, expand or tune an existing one, upgrade efficiently from a prior version of System Center, or debug your System Center environment.
ProSight Virtual Hosting Consult
Virtual Machine Hosting Consultants
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small organization's production servers in an environment that gives the maximum degree of dependability and scalability and is in addition easy to transfer to any data center. ProSight Virtual Hosting services are built upon proven virtualization architectures that allow small businesses with mixed- platform IT systems to save significantly on the costs of capital investments, infrastructure maintenance, and IT administration while achieving enterprise-class reliability and an unprecedented degree of vendor independence.
Server Skills Transfer
Server Education
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to deal with problems that are within their scope, Progent can focus on providing high-value services where Progent faces few competitors. Mid-size businesses who work with trusted independent service providers or who employ in-house IT staffs benefit when Progent passes on knowledge about critical technology and tested processes to make their networks more reliable, secure, and productive.
5520 wireless controller Technical Consultant
Largest Cisco 5500 Wireless Controller Computer Consultants
Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi environment or implement a smooth transition to Cisco's modern Wi-Fi controller solutions.
System Center 2016 Troubleshooting Computer Engineer
Microsoft Expert System Center 2016 Data Protection Manager Technical Support Services
Progent has more than 10 years of background integrating, maintaining and troubleshooting the key components that make up System Center and can assist you to design, configure, maintain, and repair your Microsoft System Center 2012 R2 solution to optimize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent can help your organization to upgrade to the latest edition of System Center from an earlier release or from a third-party datacenter management platform to provide the benefits of enterprise-class provisioning, automation, security, plus infrastructure and critical application availability and performance monitoring.
Microsoft Certified Expert Mid-size Office Network Specialists
24 Hour Small Business Small Office IT Consultants
Progent provides technical support for medium size companies who have 100 to 250 system clients. The mid-size company or office has typically been an underserved segment of the market for IT consulting services. The overhead and service delivery models of major outside support firms make them too expensive for the typical mid-size business or small medium business (SMB), which usually relies on a minimal IT budget with which to maintain an information system whose advanced technology and capability are often similar to the information systems of far larger enterprises. Progent's support delivery model, which takes full advantage of remote service, virtual office technology and 24x7 network monitoring, dramatically reduces the network support expenses of a small-medium business while offering the mid-size organization with big-company service from professional, world-class experts knowledgeable in a wide array of small business technologies. If your medium size organization or small business is looking for the quality of network help appropriate by a medium size organization without paying enterprise prices, you need Progent.
Top Rated Small Business IT Specialists
Small Office Onsite Technical Support
Progent provides the services of Microsoft and Cisco-Certified network support professionals to offer customers economical alternatives to help companies optimize the value of Microsoft and Cisco products. For environments that range from small offices to large corporations, Progent's expert consultants can assist you to enhance your information system's e-mail infrastructure, protection, availability, throughput, and network administration.
Small Business Network Admin Companies
Small Business Small Business Computer Consulting Firms
Progent offers organizations of any size world-class network remote or onsite consulting for networks based on Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier network consulting experts also offer security consulting for companies ranging from the small office to the worldwide enterprise.
Symantec Firewall Security Evaluation
Symantec VelociRaptor Security Tech Services
Progent's Symantec consultants can help you maintain legacy Symantec firewall and Symantec VPN appliances such as the Symantec Raptor and VelociRaptor line or show you how to upgrade to more recent firewall/VPN solutions. Progent can also enable you to design and execute a complete security strategy that can incorporate firewall and VPN devices and utilities, outsourced security and network protection services, server and application monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop source for continuing technical help, administration, training, and security expertise.
Office Word compatibility Engineers
24/7 Office Word for Android Consulting Services
Progent's certified Office Word and Office 365 Word experts can provide a wide range of affordable online consulting services to help you to maintain your legacy Microsoft Office Word solution or assist you to move to a current release of Office Word. Services available from Progent's experts include VBA software development, identifying and resolving compatibility issues between different versions of Office Word, interfacing Office Word with different Office apps such as Excel and Outlook or with third-party platforms and add-ons,infrastructure optimization for dependable. reliable cloud access, security support, smart phone and tablet synchronization, and online training classes customized for individuals or groups.
24x7 SQL Server 2014 Migration Support
SQL Server 2014 Encryption Key Management Professionals
SQL Server 2014 includes major improvements in key areas such as speed, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works transparently with all workloads including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite services that include planning, deployment, management, remediation, and software development services to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 investment.
Microsoft Certified Partner Word Onsite Technical Support
Customer Relationship Management Computer Engineer
Progent's team of application experts can provide advanced consulting, custom development, deployment help, and online classes for popular applications covering vital areas including ERP and MRP, general accounting, management reporting, web commerce application development, and the MS Office suite of business productivity software. As a Microsoft Partner with years of experience providing high-level consulting and troubleshooting support remotely, Progent can assist clients anywhere in the United States to save the time and fees associated with travel and on-site activity without sacrificing the high quality of technical services.
24/7 Service Reporting IT Consulting
Urgent Service Reports Integration
Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all billed support activities. Unlike many freelance consultants or local service organizations who provide minimal documentation or specifics of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the support documentation transmitted by every staff member to each customer. The practice of detailing and archiving service records allows more efficient service and avoids a slew of typical problems such as when a support customer is virtually held hostage to a consultant who won’t let go of the keys to the kingdom.
Consulting Services Altaro VM Backup Scheduling
Computer Engineer Altaro VM Backup and Hyper-V
Altaro VM Backup software provides small organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, distributed, and cloud architectures and also enables low-cost cloud backup to Azure storage. Top features include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as short as five minutes for reducing your Recovery Point Objective, military-grade encryption, granular restore options for specific files and emails, support for Windows Server CSV and VMware vCenter for managing larger deployments, and the ability to leverage Microsoft VSS technology to back up live VMs with zero downtime. Progent is a certified Altaro partner and offers a wide range of consulting services to help you to design, install, optimize and troubleshoot a backup/restore system based on Altaro VM Backup software.
Technology Professional Microsoft Azure hybrid cloud solutions
Amazon AWS hybrid cloud integration Integration Firm
Progent can assist your it team to plan and administer hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-based systems or in hybrid topologies that seamlessly combine physical resources as well as public clouds. To assist you to integrate cloud services with networks, Progent can provide a range of public cloud integration support services such as Microsoft Azure hybrid cloud planning and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service development and debugging. Progent has 20 years of experience delivering advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud migration initiatives quickly and affordably.
Amazon Web Services integration Contract Programming Firm
Designer Amazon Web Services integration
Progent can provide cost-effective online support to assist businesses to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for expandable high-performance storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design and review, pilot testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security strategies. Progent can provide advanced expertise with firewalls and VPN connections and can show you how to create cloud-based or hybrid cloud ecosystems that seamlessly integrate Amazon AWS services. Progent offers occasional support to help you to overcome technical roadblocks or Progent can deliver project management outsourcing to help you move to the Amazon AWS cloud on time and on budget.
ISA 2006 Firewall Technology Professional
ISA Server 2006 Consulting Services
Internet Security and Acceleration Server 2006 is a multi-functional gateway that offers a fully integrated application layer firewall, virtual private network (VPN), proxy, and Web caching solution for safeguarding the Internet-facing applications of any sized business against a wide range of attacks. Progent's Microsoft-certified ISA Server support professionals can show you how to plan, rationalize, pilot, implement, customize and support the Standard or Enterprise version of ISA Server on your network.
Wireless Site Survey Technology Consulting
802.11x Wi-Fi Site Survey Specialist
Progent’s Wireless Site Survey assists you to plan and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless LAN adapted to your environment, providing you a WLAN that has the reception, performance, capacity, Quality of Service, data protection, and roaming capability your company requires. Progent's Wireless Site Survey services are available either as an economical remote service or as a more comprehensive onsite service.
Threat Management Gateway Remote Support Services
Forefront TMG Remote Support
Microsoft Forefront TMG 2010 builds on the powerful security technologies of Internet Security and Acceleration Server and provides a centrally managed web gateway that acts as a single-server platform for an array of security features such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes advanced web security reporting capabilities, permits customized reports powered by SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual machine to cut expenses and improve availability. Progent's Microsoft consultants can assist your company to design and carry out test and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, SQL Server, Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide ongoing consulting and repair services. Progent can also help you to upgrade smoothly to Forefront Threat Management Gateway 2010 from ISA Server.
Stealth Penetration Testing Network Security Auditing
Security Penetration Testing Firewall Support
Stealth penetration testing is a key component of any overall network security plan. Progent’s security experts can perform thorough penetration checks without the knowledge of your organization's in-house network support staff. Unannounced penetration checking shows whether current security monitoring systems such as intrusion detection warnings and event history analysis are properly set up and actively observed.
Office Wireless Remote Consulting
Proxim Consultants
Progent’s wireless consultants can help small companies design, select, pilot, configure and support protected building-to-building wireless bridging products that integrate seamlessly into your IT network while providing a level of protection that matches or exceeds wireline interfaces. Progent provides expertise in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can show you how to select and install the wireless link solutions that align best your company needs.
Security Information and Event Management Consultant Services
Network Intrusion Detection Security Services
GIAC was founded in 1999 to validate the knowledge of network security professionals. GIAC accreditations are acknowledged by businesses and institutions all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists offer help with any of the network security services covered under GIAC accreditation such as evaluating infrastructure security mechanisms, incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
System Center Operations Manager Setup and Support
24x7 System Center Operations Manager Support and Help
Remote continuous network monitoring, proactive alarms, and actionable analytical reporting are vital to maintaining the health of your network and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management technology has progressed so far that companies of all sizes can afford a level of network stability that was previously limited to enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions delivered as economical service packages designed to help you to detect and fix a most network problems before they get big enough to hurt your business.
IT Consulting Dynamics GP/Great Plains
Top Dynamics GP/Great Plains IT Services
Progent’s Microsoft certified experts offer a variety of support services for Dynamics GP (formerly Great Plains). Dynamics GP is a financial and ERP package based, like all Microsoft accounting solutions, on the expandable and familiar foundation of Windows technology. Dynamics GP offers an affordable solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and configure, and with its segmented design you can purchase only the functions you currently need, with the option to expand users and enlarge capabilities in the future. Progent’s Dynamics GP/Great Plains support experts can show you how to deploy, customize and manage the current release of Microsoft Dynamics GP or migrate efficiently from an older edition.
Forefront Threat Management Gateway 2010 Integration Support
Forefront Threat Management Gateway Consultants
Forefront Threat Management Gateway is based on the proven security capabilities of Internet Security and Acceleration Server 2006 and offers a easily administered web gateway that delivers a single-server solution for a variety of security functions including an application layer and network layer firewall, URL filtering, antimalware, IPS, application proxy, Virtual Private Network management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security reporting features, permits customized reports generated by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual server to lower costs and improve recoverability. Progent's Microsoft-certified engineers can help you to design and execute test and production deployments; integrate Microsoft Forefront TMG 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint; set up Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and provide continuing support and troubleshooting. Progent can also assist your organization to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Videoconferencing Network Engineer
SCOPIA Video Conferencing Services
Progent offers the support of a certified engineer with an extensive background deploying products from the major video conferencing/telepresence vendors including Cisco, Polycom, and LifeSize and can help you to plan, configure, expand, or maintain a video conferencing solution that protects your investment and maximizes the strategic value of your information system. Progent can also provide the expertise of infrastructure consultants who can help companies of any size to create and maintain a network that provides the speed, dependability, protection, and expandability you need to support your telepresence solution.
Service Reports IT Consultant
Support Services Service Database
Progent uses an enterprise-class service reporting system that records and formats complete documentation for all delivered support activities. Unlike some freelance consultants or local service firms who provide minimal documentation or details of services performed, each service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the service documentation transmitted by each staff member to each customer. The discipline of documenting and organizing support records results in more efficient service and avoids a slew of typical misfortunes such as when a support client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
Top CCNP Certified Meraki Cloud Management Outsourcing
Meraki Wireless AP Technical Support Services
Progent's Cisco-certified Wi-Fi networking consultants offer remote and onsite consulting and support services to assist your organization to design, install, manage, optimize, and repair Wi-Fi deployments that utilize Cisco's Meraki access points. Progent can also help you to design and implement hybrid environments that combine on-premises and cloud-hosted services and that deliver easy access, enhanced security, unified management, and dependable performance for all your mobile and desktop devices.
Online Help Desk IT Consultant
Help Desk Software Selection and Deployment IT Consultant
The Help Desk Call Center support delivery model used by Progent gives small and midsize companies an efficient option to dependence on independent service individuals by offering extensive expertise accessible to multiple engineering groups, optional round-the-clock availability of emergency help, escalation capability to world-class experts for solving even the most intractable issues, service consistency and dependability, prompt follow-up enforced by veteran IT service administrators, a selection of easy-to-use techniques for requesting support tasks, plus excellent process visibility made possible by ticket updates and accessible through a web portal.
Engineer SharePoint application development
web application development Engineers
If you need assistance writing, improving, or troubleshooting applications for Microsoft Windows, Linux, or the Web, Progent’s expert team of programmers, database architects, and project managers can ensure you get the project done on time and within budget. Progent's seasoned software developers offer cost-effective and expert remote consulting for projects as simple as creating VBA macros for Office Excel or as large as developing mission-critical database applications built on Microsoft SQL Server or Oracle.
Private Clouds for Small Businesses Specialist
ProSight Virtual Hosting Services
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in a solution that delivers the maximum degree of availability and scalability and is in addition simple to transfer to another host. ProSight Virtual Hosting and management options are based upon mature virtualization techniques that enable small businesses with multi- platform IT systems to economize significantly on the expense of capital investments, system support, and network administration while benefiting from world-class reliability and an unmatched level of vendor flexibility.
Cisco Server Troubleshoot Expert
Cisco CCIE Online Information Technology Consultants
Progent offers rapid remote support from Cisco CCIE network infrastructure consultants. Progent's CCIE consultants can connect to your environment using advanced remote diagnostic utilities to provide fast and economical analysis and repair of critical network infrastructure issues.
Consultants SCOM Resource Pools
SCOM 2012 Infrastructure Monitoring Remote Technical Support
Progent's Microsoft-certified consulting experts have more than a decade of background planning, implementing, enhancing and fixing SCOM solutions and offer companies of any size advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to plan an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network fabric as well as Microsoft and third-party applications and services. Also, Progent can provide responsive remote or on-premises troubleshooting to assist you to fix critical issues detected by SCOM 2012.
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