Progent's Microsoft certified consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes network downtime, reduces long-term support demands, and makes your Exchange 2003 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and design offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange 2003 Server that are best aligned to your business goals.
Progentís IT outsourcing services provide affordable computer support for small companies. Whether it involves designing system architecture, creating an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your system, or creating an on-line business application, outsourcing your IT engineering services can reduce expenses and eliminate risks, permitting IT service budgets to increase in a more linear and manageable manner than is feasible by building up a bulky, all-purpose internal network support staff. Progentís Outsourcing White Paper and flyers tell you how Progent can enable you to create a protected and robust system foundation for your critical applications powered by Windows including Office XP, Microsoft Office 2003, and Office 2000.
Progent's Cisco-certified wireless consultants can assist businesses of any size to design, deploy, manage and troubleshoot Cisco Aironet wireless AP solutions to achieve the performance, range, density, scale, security compliance and manageability required for transparent connectivity between Wi-Fi and wired network infrastructure. Progent can provide affordable remote and onsite consulting services for legacy and current 802.11ac Aironet wireless access points and Progent can help you plan and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi access points.
Progent can provide cost-effective online assistance to help you to design, configure, and fix any facet of your iPhone and Windows integration solution and is available for short-term jobs to help you get past specific technical bottlenecks or major engagements to help you complete business-critical projects on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you build or maintain a highly available, protected and scalable infrastructure that aligns with your computing model. Progent also offers online and on-premises training to show you how to manage and use your iOS devices in a safe, team-oriented environment that maximizes the strategic value of your information network.
Dynamics GP/Great Plains software offers analytics and reporting capabilities that let you track all business processes, revenues and spending, and market trends with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting support expertise can help you design reports that allow you to analyze your business more completely, turning uncooked data into useful business information. Progent is able to enhance your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and application design with VBasic, XML and other tools in order to offer specialized line-of-business application development and web commerce applications that integrate transparently with Microsoft Dynamics GP.
ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by checking the health of critical assets that power your IT network. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT management personnel and your assigned Progent consultant so all potential problems can be resolved before they can impact productivity.
Progent uses a sophisticated support reporting system that stores and formats complete documentation for all billed support activities. Unlike some independent consultants or small service firms who provide minimal documentation or details of services done, every service delivered by Progent is accompanied by full documentation. Every Progent consultant has access to the service reports sent by every staff member to every client. The practice of detailing and archiving support activity results in more efficient service and eliminates a slew of common problems such as when a support customer is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
Progent's certified Excel and Office 365 Excel application consultants offer a broad variety of remote support services to assist your organization to plan, develop, test, install, administer, and debug applications based on any version of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help you to move your current Excel applications to the newest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Google Android smartphones and tablets, and identify and fix compatibility issues between various versions of Office Excel. Progent offers on-demand help to organizations looking for a fast fix to a stubborn issue related to Excel and Progent can also provide comprehensive project management support for upgrading or developing line-of-business application software based on Excel. Progent's affordable webinar training for Excel can be custom tailored to address the special requirements of individuals or teams.
For Windows desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop expert who can help your company to plan a XenDesktop solution that maximizes the business value of your IT network; configure XenDesktop software with your servers, end-user computers, and printers; upgrade your existing virtual desktop software to current releases of XenDesktop; and deliver comprehensive online technical support. Progent can also instruct your network managers to follow best practices to maintain your XenDesktop solution efficiently.
The CISA accreditation is a globally recognized achievement that indicates mastery in IS security auditing. Accredited by ANSI, the CISA accreditation requires that candidates undergo a comprehensive examination given by the ISACA international professional group. Progent offers the services of a CISA-Premier Cybersecurity audit consultant trained to help businesses in the fields of information systems audit services, information technology enforcement, systems and architecture ROI, IT support, safeguarding of data assets, and disaster recovery preparedness.
Progentís team of Microsoft and Cisco Premier Certified experts average longer than ten years of real-world industry experience, at the front lines of network support, performing a wide variety of IT projects for a large mix of clients. Every Progent support professional shares a proven set of individual best practices which are combined into shared leading practices training that Progent teaches its support staff. This ensures that you get not only expert technical help, but also a support engineer with field-tested methods for applying technical knowledge to repair real-world IT problems rapidly.
Progent offers nationwide remote phone support and consulting services for companies who run Apple macOS and OS X networks or whose information systems include a mix of Mac and Microsoft Windows technology. Progent's engineers can provide macOS and OS X clients a range of services including desktop support, upgrading to the current version of macOS from legacy editions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help your business with iPhone and iPad integration and management, or moving to iCloud services. Remote technical support provides maximum return for your IT budget by protecting client efficiency and shortening the time charged for network analysis and repair. Sophisticated online access technology and skilled technicians and engineers allow Progent to handle most IT problems without squandering time and expense by going to your site. In the vast majority of situations your IT issues can be remediated by telephone or through a mix of phone support and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISM and CISSP certified security professionals to help with the toughest network issues.
Cisco's Meraki MS line of switches are intended for environments that go from small branches to large campuses. Progent's Cisco-certified consultants offer cost-effective remote consulting to assist your company to design and implement a productive network solution that incorporates Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, set up policies to maintain compliance, develop and validate a disaster recovery strategy, and troubleshoot issues associated with any facet of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a unified networking solution.
Microsoft Lync 2013, renamed Skype for Business, allows businesses of all sizes to build a manageable and secure communications environment that permits a BYOD computing style with instant messaging (IM), presence, audio/video and web conferencing with app sharing and whiteboard, and both IP-based and PSTN telephony enabled for a wide range of stationary PCs and handheld clients. Progent's Microsoft-certified Lync 2013 experts and network integrators can assist your company to assess the advantages of Lync 2013, create an on-premises, cloud-resident (via Lync Online) or mixed model suitable for your current and future goals, deploy Lync 2013 so as to speed up your return on investment, and deliver live webinar and on-premises training to your IT team and end users. Progent has expertise in critical pieces of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync 2013 with key Office and Office 365 applications including Outlook and PowerPoint.
Microsoft has made a strong effort to enable seamless hybrid environments that combine Office 365 and on-premises Exchange deployments. This allows you to have some mailboxes located on your corporate datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help you with any phase of planning, integrating and troubleshooting your hybrid Exchange solution. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is completed on time and on budget.
Progentís certified consultants offer small and mid-size companies enterprise-grade consulting services for Microsoft Systems Management Server and Configuration Manager 2007, Microsoft's standard tools for change and deployment management. System Center Configuration Manager 2007 is the new name for the update management solution formerly called SMS Server. System Center Configuration Manager offers a variety of new features to SMS Server such as full automation, integrated Vista Windows Server 2008 support, NAP security support, and device driver management. Progentís Microsoft certified engineers can help you use SMS Server or Configuration Manager economically for streamlined OS and application deployment, security patch administration, application tracking, and licensing compliance. Progent's consultants can also help you to move efficiently from Systems Management Server 2003 to System Center Configuration Manager 2007.
Progent's ProSight Virtual hosting services provide small companies a variety of benefits such as reduced capital expenditures, savings on operational costs, improved executive focus, enterprise-class protection, enhanced fault tolerance, and business continuity.
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size businesses to get an objective assessment of the health of their network. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits show you how closely the configuration of your core network assets adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI like a more manageable and safer Active Directory environment. Both options also provide the ongoing benefits of state-of-the-art remote network monitoring and management technology. These advantages can include simpler management, improved compliance with information security standards, more efficient utilization of IT assets, quicker problem resolution, more reliable backup and restore, and less downtime.
Progent's Intune consultants can help your company to assess the business value of utilizing Microsoft Intune for administering your mobile devices including laptops, smartphones, and tablets powered by Windows, iOS, and Google Android. Progent's Intune consultants can help your company to define security and compliance policies, set up pilot systems to evaluate the benefits of Microsoft Intune for your network, install Intune across your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Intune deployment.
Progent offers expertise for security auditing packages including LANguard from GFI for running a set of automatic system auditing scans to identify potential security problems. Progent has broad knowledge of network auditing tools and can help you to make sense of audit reports and react appropriately. Progent can help you build security into your company processes, install scanning applications, define and implement a protected network environment, and recommend procedures to optimize the security of your IT system. Progent's security consultants are ready to help you set up a firewall, design safe remote connectivity to email and data, and integrate virtual private network. Progent's accredited security consultants can validate the protection of web-based applications and can provide extensive information security tests of company-wide security to determine your company's compliance with key international security standards including HIPAA, NIST, and ISO 17799.
Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in important areas such as secure multitenancy, agile network infrastructure, cloud support, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to take advantage of Hyper-V to deploy and maintain virtual servers to reduce IT expenses and improve productivity.
Progent has put together two ultra-affordable service bundles designed to allow small companies to get an objective network security evaluation from a premier security engineer. With Progent's External Network Security Inventory Scan, an engineer runs an extensive test of your IT infrastructure from beyond your firewalled perimeter to determine possible risks in the security posture you present to the outside world. With Progent's Internal Security Inventory Checkup, a security expert runs a system scan from a secure machine inside your company firewall to uncover vulnerabilities to internal attacks. Both security inventory packages are set up and executed from a secured external site.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small organization's servers in an environment that delivers the maximum degree of availability and expandability and is in addition easy to move to any data center. ProSight Virtual Hosting and management services are based on proven virtualization platforms that enable small businesses with multi- platform environments to save significantly on the costs of capital equipment, system support, and IT management while achieving enterprise-class fault tolerance and an unmatched degree of vendor independence.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, vendors can broaden their market, reduce their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and expedite your ROI.
Progent is one of the most expert information technology consulting companies for integrating e-mail systems powered by Exchange 2000. Progent is skilled in helping small and mid-size companies get the full benefits of Exchange 2000 for typical scenarios including updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 administration.
Progent's Wireless Consulting Services offer a convenient, economical way for businesses of all sizes to integrate, manage and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progentís Wireless Site Survey makes it easy to plan and implement a Wi-Fi wireless LAN adapted to your facilities, providing your business a WLAN that has the reception, performance, capacity, Quality of Service, security, and roaming capability your business requires. Progent's Wireless Site Survey services are available either as an economical remote service or as a more comprehensive onsite service.
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Windows Hyper-V 2016 utilizes key technologies initially developed for and refined on Microsoft Azure, among the world's biggest public clouds. This dramatically improves the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving data security, uptime, expandability, manageability, reliability and disaster recovery. Progentís Microsoft-certified consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your business, configure test environments to confirm the ability of Hyper-V 2016 to run your critical applications, plan an efficient network architecture for a cloud-based or hybrid deployment, create and execute a smooth upgrade strategy, train your IT management and technical support staff, and deliver as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 solution gives you the highest possible business benefit.
Progentís Cisco-Premier network experts provide experienced PIX Firewall support services encompassing design, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector threat protection, and secure access services. Ranging from compact, easy-to-install desktop devices for small offices and home offices to scalable gigabit products, Cisco PIX firewalls provide a healthy combination of security, performance and reliability for business networks of all sizes. PIX firewalls are build around a hardened, purpose-built platform, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including powerful application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible management solutions. Progentís network experts can help you choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup solution can include a custom-designed hardware appliance built by Barracuda or a virtual appliance with comparable features but which uses your existing storage infrastructure. Barracuda Backup protects vital company data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting services to help you to design, integrate, manage and troubleshoot a backup and disaster recovery system built on Barracuda technology.
Microsoft Dynamics GP 2015 R2 features a new design that enhances cloud readiness, works with the most popular smart phones and tablets, permits one-time sign-on with Azure AD, and strengthens security. Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, extends the Web Client, and delivers more than 100 enhancements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad technical skills and hands-on experience to resolve the critical technical and business issues associated with deploying and managing Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will optimize the business value of your investment in this mission-critical product.
Progent offers two low-cost service packages designed to enable small companies to receive an impartial security evaluation from a certified security consultant. With Progent's External Security Inventory Scan, an engineer runs an extensive test of your IT infrastructure from outside your company firewall to determine potential risks in the security posture you present to the outside world. With Progent's Internal Security Inventory Checkup, a security engineer runs a network scan from a secure computer within your company firewall to uncover the risk to internal attacks. The two security inventory packages are set up and executed from a secured remote location.
The Progent Test and Training Lab located at the QTS Colocation Center can be used for piloting mission-critical applications, creating efficient migration methodologies, assessing and tuning performance, designing or validating business continuity solutions, resolving compatibility problems, and building training environments for the latest products and technologies. For Progent clients without adequate internal resources to assemble effective pilot environments, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep vital network initiatives on schedule.
Progent's certified engineers can assist your company to test Microsoft Windows 7 to verify application and driver compatibility and to check its performance and stability operating in your environment. Progent's consultants can also show you how to evaluate the potential strategic benefits of moving to Microsoft Windows 7. If you decide that Microsoft Windows 7 fits your business, Progent can assist your IT organization to plan and carry out a non-disruptive migration to Windows 7 from a previous version of Microsoft Windows.