Progent's Wi-Fi site survey services help you to plan, implement and debug a Wi-Fi network customized for your facilities, offering you a wireless solution that has the reception, speed, density, security, and hand-off capability your company needs.
Progent offers customized online instruction for popular desktop apps and environments such as Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Remote training offers the advantages of traditional in-person seminars, such as immediate interaction between students and trainers, but eliminates the expenses of travel and the challenge of trying to synchronize the schedules of multiple trainees. Offered to single students or classes of any size, Progent's live online training permits the instructor to conduct the class from an online facility while the clients can be dispersed throughout an office or across the country. Live online learning utilizes powerful learning tools such as broadcast white boards, real-time questions, and shared applications. Classes can be brief and targeted to specialized subjects or extended in time and broader in coverage.
Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map out, monitor, optimize and troubleshoot their networking appliances such as switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that network diagrams are always current, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, finding appliances that require critical software patches, or resolving performance bottlenecks.
Progent is structured to deliver comprehensive online support for all major technical areas associated with todayís small company information systems and offers an array of vital, as-needed services including a part-time Chief Information Officer to offer advanced IT design and budgeting skills, a Technical Response Center for help desk services, proactive remote monitoring, spam/virus filtering as an outside-the-firewall service, best-practices project management for critical projects like office relocations orOS migrations, Cisco-certified experts for designing fast and robust infrastructure, certified security specialists to ensure information protection and compliance, disaster recovery specialists to create business continuity plans, and software programmers to write, enhance, or repair business applications.
Progent can provide cost-effective online support to help companies to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for scalable cloud storage, and Amazon Glacier for low-cost archival storage. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design, testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security. Progent offers advanced expertise with firewall configuration and VPN access and can help you create cloud-based or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS resources. Progent can provide occasional consulting to help you to overcome complex technical issues or Progent can deliver project management outsourcing services to help you move to the Amazon AWS cloud on schedule and within budget.
To provide cost-effective network support for small businesses, Progent offers full-service computer outsourcing packages that offer small organizations fast access to technical expertise without forcing you to recruit, educate, and manage an expensive in-house computer support team. Progentís IT outsourcing packages offer you an economical way for building a protected and reliable environment for your important Windows office productivity applications including Microsoft Office XP and Microsoft Office 2003.
Progent's Cisco-Premier network consultants can show you how to run Cisco's network management utilities alongside a selection of powerful third-party applications to create a complete network management strategy in order to keep your network operating smoothly, conserve limited resources, protect your data, recover quickly from device breakdown or deliberate assaults, and allow you to expand or reassign valuable resources sensibly and economically as your company grows.
Progent's Microsoft-Certified SQL Server engineers offer a range of services to assist small and midsize companies to plan, deploy, manage, and repair Microsoft SQL Server 2008 systems in order to gain the maximum business advantage from Microsoft's advanced database management technology. Also, Progent can provide expertise for system infrastructure, company-wide security, and custom software programming to optimize the business benefit of your information investment.
Progent is a certified Altaro partner and can plan and manage an implementation of Altaro Office 365 Backup to back up and restore your Microsoft 365} user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, plus Teams Chats.
Progent offers a broad range of affordable services to help your business to install, integrate, repair, and administer workstations and notebooks based on Windows, macOS and OS X, or various editions of Linux. Progent can offer on-premises or online assistance for individual machines or laptops or work with you to plan and implement a company-wide migration to new or revised OS software and applications. Progent can also supply consultants and technical workers to help you to prepare for and complete a site move or consolidation organized to cause minimal interruption to your productivity.
Progent's certified SonicWall firewall consultants can help you integrate, maintain, and update SonicWall firewall/VPN products including the newer SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and CISA-certified cybersecurity consultants can help you incorporate SonicWall firewalls into a complete security solution and design security into your corporate operations.
Progent has extensive experience delivering a broad range of online network consulting and urgent troubleshooting services to local governments and school districts throughout the U.S. Progent is one of the pioneers in delivering expert online IT consulting and has provided network support to organizations in every state. Remote support eliminates travel expenses and solves problems more quickly than on-premises service calls.
Microsoft SQL Server 2005 offers powerful, familiar tools to computer experts as well as to network users, lessening the complexity of creating, integrating, administering, and accessing enterprise data and analytical programs in environments ranging from mobile devices to enterprise data networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with hands-on experience and broad knowledge in planning and building information-based, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Progent is an Altaro partner and can plan and manage an implementation of Altaro O365 Backup to preserve your Microsoft 365} mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, plus Teams Chats.
For custom application development, Progent can provide software design experts to write business applications in areas such as eCommerce, web site design, Microsoft Dynamics products such as Great Plains Software accounting system, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progentís experts can use Microsoft IIS to build company-specific eCommerce applications powered by Microsoft ASP.NET. In addition, Progent offers expertise in a wide array of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Progent's Cisco Meraki wireless AP consultants offer remote and onsite support to help organizations of all sizes to plan, install, maintain, upgrade or repair Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to set up and manage Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products such as switches, ASR routers and firewalls to build a cohesive ecosystem that provides identical access, performance, security, manageability and availability for wired and Wi-Fi clients irrespective of their location or computing device.
Progent's Microsoft-certified ISA Server consultants have long backgrounds configuring Microsoft ISA Server-based security installations for information systems with many offices, remote workers, and mission-critical eCommerce applications. Progent's ISA Firewall consultants can help your small business in designing and deploying a configuration of ISA 2000 Server or ISA Server 2004 that supports your network protection needs without adversely restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Server proliferation wreaks havoc on network budgets and management resources. Server consolidation through a virtual architecture promises lower total cost of ownership of hardware and quicker return on investment, more leveraged utilization of physical computers, simplified operations, enhanced system availability, and easier manageability. Common uses for virtual servers are hardware consolidation, economical platforms for line-of-business legacy applications based on outdated operating systems, and affordable isolation of software development or pilot testing systems from on-line systems.
Progent offers nationwide online technical support and consulting services for companies that run Apple Mac networks or whose IT systems feature a combination of macOS and Mac OS X with Microsoft technology. Progent's consultants offer Apple macOS and OS X users a range of services such as desktop assistance, upgrading to the most recent edition of Mac OS X from earlier editions of Apple macOS and Mac OS X, plus expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with iPhone and iPad support, or migrating to Apple's iCloud services. Online network consulting offers maximum return for your information technology dollar by extending client efficiency and shortening the hours billed for network repair services. Sophisticated online access tools and experienced service specialists and consultants allow Progent to solve most IT issues without wasting time and money by traveling to your site. In most of cases your network issues can be remediated by telephone or through a mix of phone help and remote connectivity. Progent can make available Cisco CCIE infrastructure experts and CISSP certified security specialists to help with the most difficult network issues.
Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map out, track, reconfigure and troubleshoot their connectivity hardware like routers, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are kept updated, copies and manages the configuration information of virtually all devices connected to your network, tracks performance, and generates alerts when problems are discovered. By automating complex network management activities, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, locating appliances that require critical software patches, or resolving performance problems.
Cisco's PIX 500 firewalls have reached end of life and Cisco might not offer support these devices. Progent still provides technical support for Cisco's PIX firewalls to help you with maintenance and management and Progent can also help you determine if you should migrate to next generation firewall products from Cisco. Progent's Cisco technology specialists can help your company plan and implement a cost-effective upgrade to Cisco ASA 5500-X firewalls following industry best practices.
Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, tune your network infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management staff, develop an enterprise-wide security plan, streamline network management, help with application development, and generate and validate a DR/BC plan.
Hyper-V 2016 incorporates key technologies initially developed for and refined on Microsoft Azure, one of the world's biggest public clouds. This pedigree dramatically improves the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing data security, uptime, scale, manageability, reliability and disaster recovery. Progentís Microsoft-certified consultants can assist you to evaluate the benefits of Hyper-V 2016 for your organization, configure test systems to confirm the ability of Hyper-V 2016 to run your critical workloads, plan a cost-effective network topology for a cloud-centric or hybrid deployment, create and execute a smooth upgrade strategy, train your IT administration and support staff, and provide ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 solution gives you the highest possible business value.
Progent's ProSight Virtual Hosting service offers advanced virtualization technology, a state-of-the-art data center facility, and the technical support services of Progent's Microsoft-certified consulting group to provide small businesses with a comprehensive IT outsourcing solution that improves network dependability and protection, reduces management hassle, and cuts costs. With Progent's Private Cloud Hosting, a smaller business can have each of its operating system platforms and key application servers hosted in a safe and fault tolerant data center on a high-performance, non-stop virtual server set up and maintained by Progent's computer support professionals.
Progentís certified Cisco network security consultants provide high-level PIX Firewall and ASA Firewall consulting services covering architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from economical, easy-to-install desktop devices for small and home businesses to modular enterprise-level products, Cisco PIX and ASA Firewalls provide a high level of security, performance, and high reliability for IT systems of any size. PIX and ASA Firewalls are based on a proven, purpose-built operating system, minimizing possible OS-specific security gaps.
Before Progentís Microsoft Operations Manager solution, system issues were approached reactively, once users complained about them. With the help of proactive, computer generated alerts and trend reports sent by MOM, Progent can now ward off server problems before they grow to be critical enough to disrupt network uptime. Thanks to MOM, Progent can deal with potential problems before clients suspect that the problems exist. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small business IT systems enterprise-class availability, safety and productivity.
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network consultants can help you to manage your existing PIX or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, tune, manage and troubleshoot firewall environments based around Cisco ASA firewalls with Firepower Services.
Windows 8.1 is engineered to power computers from smartphones and tablets to power-user desktops. An abundance of new and improved capabilities, including touch screen support and iconic tile GUI, offer a wide range of benefits for companies who understand how to put them to work. Progent's Microsoft-certified experts can assist bring your business up the learning curve with Microsoft Windows 8.1 and show you how to derive significant competitive value from the operating system's many new and enhanced technologies.
Progentís Microsoft consultants offer small and mid-size businesses enterprise-level consulting support for Systems Management Server 2003 and Configuration Manager 2007, Microsoft's standard tools for update and configuration management. System Center Configuration Manager is Microsoft's new name for the change management platform formerly known as Systems Management Server. System Center Configuration Manager 2007 provides a variety of enhancements to Microsoft Systems Management Server 2003 such as comprehensive automation, built-in Windows Vista Windows Server 2008 support, quarantine support, and boot image management. Progentís certified engineers can help you use SMS Server or System Center Configuration Manager economically for streamlined OS and application software installation, security patch control, application metering, and licensing reconciliation. Progent's engineers can also help your company to move efficiently from SMS Server 2003 to System Center Configuration Manager 2007.
Remote server management cards give IT managers complete control over a server without the requirement for a personal presence. Through remote server management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to a support professional who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to plan, deploy, and support a high-availability business network that includes remote management cards and Progent can use these remote server management cards to provide low-cost off-site technical assistance. Progent has experience with a variety of remote management cards including Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.
Progentís IT outsourcing support offerings for small businesses feature designing Server 2003, .NET Server, and Microsoft BackOffice environments, coordinating upgrades to Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and on-premises troubleshooting, fixing stubborn integration issues, and producing a comprehensive security plan. Progent can help you enhance system availability and throughput with fault-tolerant configuration, resilient network architecture, and proactive server monitoring. Progent also offers project management help for major upgrades and can help with requirements assessment, resource inventory, bill of materials development, sourcing qualification, procurement coordination, and full documentation. Progentís IT outsourcing help also features education for office productivity software such as Microsoft Office.
Nexus switches are intended to provide the throughput, scale, dependability, cloud readiness, capacity, security and ease of management needed to function as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide online and on-premises consulting and troubleshooting expertise to assist your business to create an efficient network architecture, build pilot environments to validate your switching solution, deploy Nexus switches, define and enforce effective policies, perform security and compliance assessments, configure advanced monitoring and alert systems, fully utilize resources through virtualization technologies, analyze and repair switching and routing problems, maximize performance, plan for expected growth, and take advantage of the advanced high-availability (HA) capabilities incorporated into Nexus family of switches. Progent's consultants can also help your business to upgrade non-disruptively from outdated Nexus switches or Catalyst switches to up-to-date Nexus switches.
Progent has extensive experience delivering a broad range of online network consulting and emergency troubleshooting services to local governments and schools across the U.S. Progent is one of the industryís pioneers in providing advanced online IT support and has provided network support to organizations in all 50 states. Online support saves travel expenses and solves problems more quickly than on-premises service calls.
Progent's Linux support experts provide small and mid-size companies and software developers support for managing and maintaining Linux systems that coexist with Microsoft-powered technology. Progent offers your organization contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide array of experience provides you with a convenient single consulting firm to help you create and manage a secure and robust cross-platform network and communications solution that supports Linux and Microsoft interoperability by combining MS Windows with leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent's Cisco-certified Wi-Fi integration consultants can assist organizations to deploy, administer, and troubleshoot Cisco Wi-Fi products including Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Progent can assist you in any phase of your migration to Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; planning high availability architecture for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V; configuring hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook.
Progent can help organizations of all sizes to follow best practices to configure SCVMM 2012 hosts, networking, storage systems, and library resources; plan, implement, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help your business to upgrade from an earlier version of System Center Virtual Machine Manager or from another virtualization management system, and Progent can help you to enhance and troubleshoot your current SCVMM ecosystem to make sure you get the highest possible return on investment.
Progent's short-term staff augmentation services enable businesses to meet sudden increases in demand for IT support personnel without dealing with the costs and hassle associated with vetting and recruiting reliable technical help and without adding to your permanent head count.
Stealth intrusion testing is a key part of any comprehensive network security plan. Progentís security experts can run extensive intrusion tests without the awareness of your company's internal IT resources. Unannounced penetration checking uncovers whether existing security monitoring tools such as intrusion incident alerts and event history analysis are properly set up and consistently observed.
Progentís team of expert programmers, database designers, and project managers can assist large businesses to complete development projects for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for advanced planning and program co-ordination or Progent can assist customers plug expertise gaps by providing database designers and software programmers skilled in building RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist businesses to integrate SharePoint with other data sources such as SQL Server and Excel to create data-driven intranets and web portals. Progent also can provide expertise with multiple web development technologies and can help businesses to create, expand, troubleshoot, or migrate web-based applications to take advantage of the most current web technology.