Additional Topics of Interest

24x7x365 Exchange 2003 Server Upgrade Consulting
Exchange 2003 Server Upgrade Consulting

Progent's Microsoft certified consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes network downtime, reduces long-term support demands, and makes your Exchange 2003 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and design offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange 2003 Server that are best aligned to your business goals.

24/7 Network Support Microsoft
Microsoft Office XP installation and Administration

Progentís IT outsourcing services provide affordable computer support for small companies. Whether it involves designing system architecture, creating an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your system, or creating an on-line business application, outsourcing your IT engineering services can reduce expenses and eliminate risks, permitting IT service budgets to increase in a more linear and manageable manner than is feasible by building up a bulky, all-purpose internal network support staff. Progentís Outsourcing White Paper and flyers tell you how Progent can enable you to create a protected and robust system foundation for your critical applications powered by Windows including Office XP, Microsoft Office 2003, and Office 2000.

Aironet Access Point Management Troubleshooting
Aironet Wi-Fi AP Management Computer Consulting

Progent's Cisco-certified wireless consultants can assist businesses of any size to design, deploy, manage and troubleshoot Cisco Aironet wireless AP solutions to achieve the performance, range, density, scale, security compliance and manageability required for transparent connectivity between Wi-Fi and wired network infrastructure. Progent can provide affordable remote and onsite consulting services for legacy and current 802.11ac Aironet wireless access points and Progent can help you plan and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi access points.

Offsite Workers Endpoint Management Engineer
Work at Home Endpoint Management Remote Troubleshooting

Progent can assist small and medium-size companies to configure centralized remote endpoint management and monitoring platforms for administering devices operated by at-home workers.

Technical Support Services iPad integration
Apple iOS integration Remote Support

Progent can provide cost-effective online assistance to help you to design, configure, and fix any facet of your iPhone and Windows integration solution and is available for short-term jobs to help you get past specific technical bottlenecks or major engagements to help you complete business-critical projects on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you build or maintain a highly available, protected and scalable infrastructure that aligns with your computing model. Progent also offers online and on-premises training to show you how to manage and use your iOS devices in a safe, team-oriented environment that maximizes the strategic value of your information network.

Dynamics GP SmartList Technology Professional
Dynamics GP Enterprise Reporting Coding

Dynamics GP/Great Plains software offers analytics and reporting capabilities that let you track all business processes, revenues and spending, and market trends with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting support expertise can help you design reports that allow you to analyze your business more completely, turning uncooked data into useful business information. Progent is able to enhance your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and application design with VBasic, XML and other tools in order to offer specialized line-of-business application development and web commerce applications that integrate transparently with Microsoft Dynamics GP.

Automated Server Monitoring Consultant
Integration ProSight Remote Server Monitoring

ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by checking the health of critical assets that power your IT network. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT management personnel and your assigned Progent consultant so all potential problems can be resolved before they can impact productivity.

Service Reporting Computer Consultant
Service Reporting Technology Consulting Services

Progent uses a sophisticated support reporting system that stores and formats complete documentation for all billed support activities. Unlike some independent consultants or small service firms who provide minimal documentation or details of services done, every service delivered by Progent is accompanied by full documentation. Every Progent consultant has access to the service reports sent by every staff member to every client. The practice of detailing and archiving support activity results in more efficient service and eliminates a slew of common problems such as when a support customer is virtually held hostage to a consultant who refuses to release the keys to the kingdom.

Excel Power Map Design
Microsoft Certified Partner Excel and SharePoint Specialist

Progent's certified Excel and Office 365 Excel application consultants offer a broad variety of remote support services to assist your organization to plan, develop, test, install, administer, and debug applications based on any version of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help you to move your current Excel applications to the newest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Google Android smartphones and tablets, and identify and fix compatibility issues between various versions of Office Excel. Progent offers on-demand help to organizations looking for a fast fix to a stubborn issue related to Excel and Progent can also provide comprehensive project management support for upgrading or developing line-of-business application software based on Excel. Progent's affordable webinar training for Excel can be custom tailored to address the special requirements of individuals or teams.

Citrix VHD desktops Technology Consulting Services
Professional Citrix virtual desktops

For Windows desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop expert who can help your company to plan a XenDesktop solution that maximizes the business value of your IT network; configure XenDesktop software with your servers, end-user computers, and printers; upgrade your existing virtual desktop software to current releases of XenDesktop; and deliver comprehensive online technical support. Progent can also instruct your network managers to follow best practices to maintain your XenDesktop solution efficiently.

CISA Security Audit Consultancy
After Hours CISA Cybersecurity Audit Consult

The CISA accreditation is a globally recognized achievement that indicates mastery in IS security auditing. Accredited by ANSI, the CISA accreditation requires that candidates undergo a comprehensive examination given by the ISACA international professional group. Progent offers the services of a CISA-Premier Cybersecurity audit consultant trained to help businesses in the fields of information systems audit services, information technology enforcement, systems and architecture ROI, IT support, safeguarding of data assets, and disaster recovery preparedness.

Company-wide Standards for Best Practices Computer Setup
Company-wide Standards for Best Practices Support Organizations

Progentís team of Microsoft and Cisco Premier Certified experts average longer than ten years of real-world industry experience, at the front lines of network support, performing a wide variety of IT projects for a large mix of clients. Every Progent support professional shares a proven set of individual best practices which are combined into shared leading practices training that Progent teaches its support staff. This ensures that you get not only expert technical help, but also a support engineer with field-tested methods for applying technical knowledge to repair real-world IT problems rapidly.