Consulting and Technical Support for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry mobile PDAs were at one time one of the most successful products for achieving anytime-anywhere access to email, calendars, web programs, and other critical business information. Progent offers Reston, Virginia businesses the expertise of BlackBerry-premier consultants who can assist companies to maintain existing BlackBerry deployments or migrate smoothly to a current mobile solution.

As the complexity of small business networks has expanded, and as the need for enterprise-class security, reliability, and recoverability has become the norm for businesses of all sizes, effective integration and maintenance of RIM BlackBerry solutions has grown more challenging. To handle areas such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small organizations often resort to external consulting firms who specialize in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-premier consultants who can help small businesses to design, manage, and repair BlackBerry environments economically and effectively, doing away with the requirement for an internal BlackBerry solutions expert and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient online support capabilities, provides small businesses an affordable solution for integrating RIM BlackBerry products productively into their information network.

Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and email infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft software, configure streamlined management tools so you can monitor and support BlackBerry smartphones across your business, recommend security policies that are right for your company, develop custom mobile software, and ensure that your network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored rapidly and safely.

Greater Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Washington DC Metro Area Onsite IT Consulting
Progent locations in the Greater Washington DC Metro Area

City Street Address Contact Information
Alexandria 2800 Eisenhower Ave
Suite 220
Alexandria, Virginia 22314
Sales Phone: 571-302-7958

Link: Alexandria, VA Network Support Services
Reston One Freedom Square
11951 Freedom Drive
13th Floor
Reston, Virginia 20190
Sales Phone: 571-392-5565

Link: Reston, VA Network Support Services
Baltimore 300 E. Lombard St
Suite 840
Baltimore, Maryland 21202
Sales Phone: 571-392-5565

Link: Baltimore, MD Network Support Services
Rockville 9841 Washingtonian Blvd
Suite 200
Gaithersburg, Maryland 20878
Sales Phone: 240-454-0044

Link: Rockville, MD Network Support Services
Washington, DC Metro Center
1629 K St NW
Suite 300
Washington, District of Columbia 20006
Sales Phone: 202-851-2383

Link: Washington DC Network Consulting Services

Consulting and Technical Support for BlackBerry BES Server
RIM's high-end platform for managing big collections of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated tool enables Exchange, Lotus Domino, or Novell GroupWise clients to send and receive messages that are encrypted in transit to provide optimum security. BlackBerry BES Server also streamlines a wide variety of vital administrative tasks that span from BlackBerry deployment and updates to wireless security and fault tolerance.

RIM BlackBerry Enterprise Server Troubleshooting Help

Progent's BlackBerry-certified engineers can show you how to use RIM BlackBerry BES Server to perform routine tasks like:

  • Deploy and manage applications
  • Schedule device, program, and IT policy updates
  • Upgrade BlackBerry device firmware remotely
  • Manage user settings with BlackBerry's vast selection of IT policies

Progent's BlackBerry-certified consultants can also help you to utilize BlackBerry Enterprise Server to implement important tasks not supported by the less advanced BES Server Express. These tasks include:

  • Set up and manage BES Server's high-availability infrastructure using virtualization
  • Install BlackBerry smartphones wirelessly
  • Set custom administration roles
  • Automatically track and analyze the overall health of your solution

Progent's Online BlackBerry-premier Consulting Services is Quick and Economical
For companies in Reston, Virginia who need fast and affordable help from a certified BlackBerry support professional, Progent provides efficient remote assistance from a veteran support staff who have provided network solutions to organizations in each state in the country. (Refer to Progent's client testimonials.)

Online support avoids travel costs and allows consultants to resolve technical issues quickly, so you minimize wasted productivity. Progent's BlackBerry consultants have earned certifications in the entire range of BlackBerry solutions and can provide expert help in fields such as troubleshooting synchronization issues, deploying BlackBerry Enterprise Server (BES), and designing a secure, fault-tolerant network infrastructure for BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can help you to carry out basic support functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters and auto-signature, modifying user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's seasoned experts can also help you to troubleshoot a wide array of problems associated with synchronization, handset detection, messaging reconciliation, web browsing, wireless connectivity, Instant Messaging, workstation application installation, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide online help for small office IT networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless technical support expenses at a minimum and, by dealing with problems quickly, maximizes the productivity of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry expert can help you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures such as resolving enterprise activation problems, adding and deleting BlackBerry smartphone users, setting activation passwords, configuring wireless program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry engineers can also help you to operate administration tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and help you to define and implement sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Exchange.

Call or Email Progent for Help from a RIM BlackBerry-Certified Professional
In order to ask Progent about professional expertise for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.