Consulting Support Services for BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry wireless smartphones were once one of the most popular solutions for maintaining anytime-anywhere connectivity to email, scheduling, web-based programs, and other critical business information. Progent offers Reston, Virginia companies support from BlackBerry-certified professionals who can assist companies to manage their BlackBerry deployments or migrate efficiently to a current mobile solution.

As the sophistication of small business networks has increased, and as the demand for world-class security, dependability, and disaster recovery has grown to be the standard for organizations regardless of size, successful deployment and maintenance of RIM BlackBerry solutions has grown increasingly challenging. To address issues such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small organizations often resort to outside support professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier consultants who can help small businesses to design, manage, and repair BlackBerry solutions economically and efficiently, doing away with the necessity for an in-house BlackBerry solutions expert and lowering the cost and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This range of experience, coupled with Progent's proven online service delivery capabilities, provides small businesses a budget-friendly solution for integrating RIM BlackBerry technology productively into their information system.

Progent's experts can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange setup so that your database and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft software, configure easy-to-use management utilities so you can monitor and support BlackBerry devices throughout your business, define security policies that make sense for your business, develop custom mobile applications, and ensure that your network architecture is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered rapidly and safely.

Greater Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Washington DC Metro Area Onsite IT Consulting
Progent locations in the Greater Washington DC Metro Area

City Street Address Contact Information
Alexandria 2800 Eisenhower Ave
Suite 220
Alexandria, Virginia 22314
Sales Phone: 571-302-7958

Link: Alexandria, VA Network Support Services
Reston One Freedom Square
11951 Freedom Drive
13th Floor
Reston, Virginia 20190
Sales Phone: 571-392-5565

Link: Reston, VA Network Support Services
Baltimore 300 E. Lombard St
Suite 840
Baltimore, Maryland 21202
Sales Phone: 571-392-5565

Link: Baltimore, MD Network Support Services
Rockville 9841 Washingtonian Blvd
Suite 200
Gaithersburg, Maryland 20878
Sales Phone: 240-454-0044

Link: Rockville, MD Network Support Services
Washington, DC Metro Center
1629 K St NW
Suite 300
Washington, District of Columbia 20006
Sales Phone: 202-851-2383

Link: Washington DC Network Consulting Services

Technical Support for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies management and support of BlackBerry devices, providing a centralized solution for controlling key tasks like device deployment, upgrades, and retirement and also offering a solid foundation for security and fault tolerance. BlackBerry Enterprise Server delivers transparent integration between Exchange Server, Groupwise, or IBM Lotus Domino email platforms and BlackBerry users and allows remote synchronization.

RIM BlackBerry BES Server Configuration Support

BlackBerry BES Server provides a wealth of data protection options beginning with advanced encryption of messages sent between a BlackBerry wireless handset and BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits great flexibility in selecting degrees of protection to match the specific needs of your mobile network. Progent's BlackBerry certified consultants can help your company to choose advanced security functions and activate them remotely. Examples of these wirelessly configurable security settings are:

  • Disable a smartphone
  • Wipe information from a misplaced or stolen BlackBerry smartphone
  • Lock out Bluetooth
  • Enable internal defenses against malicious attacks

BlackBerry BES Server also offers versatility in determining how to prevent BlackBerry users from installing or running unsafe or unauthorized applications. Progent can assist you to select blocking processes such as:

  • Specify precisely what programs are allowed on the device
  • Block third-party applications from using persistent memory on the device
  • Select which functions external programs can use on the device
  • Restrict the kinds of connections third-party applications running on the device can establish
  • Prevent all external software from being installed or run on the device

Progent's Online BlackBerry-premier Support is Quick and Affordable
For companies in Reston, Virginia who want fast and economical access to an authorized RIM BlackBerry consultant, Progent provides efficient remote help from a seasoned network support staff who have provided IT solutions to companies in each state in the country. (See Progent's client testimonials.)

Online consulting services eliminates travel costs and enables specialists to solve problems quickly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have earned accreditations in the entire range of BlackBerry technologies and offer expert support in areas such as troubleshooting synchronization problems, deploying BlackBerry BES Server, and creating a secure, fault-tolerant network architecture for BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry specialists include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to help you to plan, install, validate, repair, and document a wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and network requirements analysis, system design, roll-out planning and implementation, performance optimization, design of a high-availability architecture, information backup and disaster recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional goals and to create a wireless solution that meets your IT budget and supports your business plans. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to determine which administration model and physical components meet your needs, and evaluate your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed choices concerning options for software versions, server hardware and storage, network design, and application configuration.

To optimize system protection, Progent's BlackBerry consultant can help you to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security engineers to run company-wide security assessment and compliance validation and recommend enhancements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to add and remove BlackBerry device users on Microsoft Exchange and Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and manage storage groups, apply permissions, install the Mobile Data System and IM, install access control lists, manage Exchange data flow, generate, update, and apply WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate reports to summarize SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

Contact Progent for Assistance from a RIM BlackBerry-Qualified Professional
If you wish to contact Progent about professional expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or see Contact Progent.