Consulting Support for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry mobile PDAs were at one time one of the most popular solutions for achieving anytime-anywhere connectivity to email, calendars, web programs, and other vital business information. Progent offers Reston, Virginia companies the services of BlackBerry-premier experts who can help companies to maintain their BlackBerry environments or migrate smoothly to a modern smartphone platform.

As the sophistication of small business networks has increased, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the norm for companies of any size, successful integration and maintenance of BlackBerry solutions has grown increasingly challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small organizations frequently resort to outside consulting professionals who specialize in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry environments economically and effectively, eliminating the requirement for an in-house BlackBerry technology expert and lowering the cost and stress of supporting mobile work groups. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, combined with Progent's efficient online support capabilities, provides small businesses an affordable solution for incorporating BlackBerry technology seamlessly into their information system.

Progent's experts can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and email infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, configure streamlined management tools to help you monitor and support BlackBerry devices across your business, define security policies that are right for your company, customize mobile applications, and make sure that your network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes in order that it can be recovered quickly and safely.

Greater Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Washington DC Metro Area Onsite IT Consulting
Progent locations in the Greater Washington DC Metro Area

City Street Address Contact Information
Alexandria 2800 Eisenhower Ave
Suite 220
Alexandria, Virginia 22314
Sales Phone: 571-302-7958

Link: Alexandria, VA Network Support Services
Reston One Freedom Square
11951 Freedom Drive
13th Floor
Reston, Virginia 20190
Sales Phone: 571-392-5565

Link: Reston, VA Network Support Services
Baltimore 300 E. Lombard St
Suite 840
Baltimore, Maryland 21202
Sales Phone: 571-392-5565

Link: Baltimore, MD Network Support Services
Rockville 9841 Washingtonian Blvd
Suite 200
Gaithersburg, Maryland 20878
Sales Phone: 240-454-0044

Link: Rockville, MD Network Support Services
Washington, DC Metro Center
1629 K St NW
Suite 300
Washington, District of Columbia 20006
Sales Phone: 202-851-2383

Link: Washington DC Network Consulting Services

BlackBerry Enterprise Server Integration Support
The BlackBerry BES Server offers companies a centralized and safe source for incorporating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to access Microsoft Exchange, Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to ensure up-to-date information for applications like calendars, contact lists, tasks, notes, and specialized business software. Due to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, users carrying BlackBerry smartphones can have effortless access to Exchange email and to instant messaging-aware applications via Microsoft Office Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry BES Server Support Services

Progent's BlackBerry-premier engineers can show you how to design, install, and maintain BlackBerry BES Server so that you optimize the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and lower the cost of maintaining a mobile workforce.

How Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has been awarded accreditations from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization issues to designing wireless productivity solutions built around BlackBerry Enterprise Server. These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpProgent's BlackBerry Certified Support Specialist can help you to perform common technical functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, modifying user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified experts can in addition help your company to troubleshoot a broad array of issues associated with synchronization, handset detection, email consistency, web access, mobile connections, Instant Messaging, workstation application configuration, and Desktop Redirector.

As a leader in delivering countrywide online technical assistance for small business IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support expenses at a minimum and, by resolving issues promptly, maximizes the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can assist you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical procedures including resolving enterprise activation issues, registering and deleting BlackBerry smartphone users, activating passwords, implementing wireless software loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also assist you to operate management software such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing wireless LANs for activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and help your company to select and implement sensible security options.

Progent's certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Exchange. Progent's BlackBerry-certified engineer offers expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to add and delete BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, apply permissions, set up the MDS and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange Server data flow, create, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of environments that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Professional
To ask Progent about professional support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.