Consulting and Technical Support for BlackBerry Environments
BlackBerry Support ServicesBlackBerry wireless PDAs were once one of the most successful solutions for maintaining mobile connectivity to email, calendars, web-based programs, and other critical business data. Progent offers Reston, Virginia companies the expertise of BlackBerry-premier consultants who can help organizations to manage their BlackBerry deployments or migrate smoothly to a current smartphone solution.

As the sophistication of small business IT technology has expanded, and as the need for world-class security, reliability, and disaster recovery has grown to be the norm for organizations of all sizes, effective deployment and support of BlackBerry solutions has grown more challenging. To address areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and shared databases, small organizations frequently turn to external support firms who specialize in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry solutions affordably and efficiently, doing away with the need for an internal BlackBerry solutions specialist and reducing the cost and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This range of experience, coupled with Progent's efficient online service delivery capabilities, gives small companies an affordable solution for integrating RIM BlackBerry technology productively into their IT network.

Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and messaging systems function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, set up streamlined management tools to help you track and support BlackBerry devices across your business, recommend security policies that are right for your company, customize mobile applications, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored quickly and thoroughly.

Greater Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Washington DC Metro Area Onsite IT Consulting
Progent locations in the Greater Washington DC Metro Area

City Street Address Contact Information
Alexandria 2800 Eisenhower Ave
Suite 220
Alexandria, Virginia 22314
Sales Phone: 571-302-7958

Link: Alexandria, VA Network Support Services
Reston One Freedom Square
11951 Freedom Drive
13th Floor
Reston, Virginia 20190
Sales Phone: 571-392-5565

Link: Reston, VA Network Support Services
Baltimore 300 E. Lombard St
Suite 840
Baltimore, Maryland 21202
Sales Phone: 571-392-5565

Link: Baltimore, MD Network Support Services
Rockville 9841 Washingtonian Blvd
Suite 200
Gaithersburg, Maryland 20878
Sales Phone: 240-454-0044

Link: Rockville, MD Network Support Services
Washington, DC Metro Center
1629 K St NW
Suite 300
Washington, District of Columbia 20006
Sales Phone: 202-851-2383

Link: Washington DC Network Consulting Services

Consulting and Technical Support Services for BlackBerry BES Server
BlackBerry BES Server streamlines administration and support of RIM BlackBerry wireless handsets, offering a single solution for controlling critical jobs like smartphone deployment, upgrades, and retirement and also providing a solid infrastructure for security and fault tolerance. BlackBerry Enterprise Server delivers transparent communication between Microsoft Exchange Server, Novell GroupWise, or Domino email servers and BlackBerry users and allows wireless synchronization.

RIM BlackBerry BES Server Integration Assistance

BlackBerry Enterprise Server includes a variety of security capabilities starting with advanced encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also permits excellent versatility in selecting levels of security to meet the special needs of your mobile environment. Progent's BlackBerry certified engineers can help you to select powerful security functions and enable them remotely. Examples of these wirelessly configurable security features are:

  • Disable a smartphone
  • Wipe information from a missing BlackBerry smartphone
  • Lock out Bluetooth
  • Activate built-in defenses against malware

BlackBerry Enterprise Server also provides versatility in selecting how to keep BlackBerry users from loading or running unsecure or prohibited programs. Progent can help you to select blocking techniques such as:

  • List precisely which programs are allowed on the device
  • Prevent external applications from allocating persistent memory on the device
  • Select which resources third-party programs can access on the BlackBerry device
  • Restrict the kinds of access external software running on the device can establish
  • Prevent all third-party software from being loaded or executed on the smartphone

Progent's Online BlackBerry-certified Consulting Services is Quick and Economical
For companies in Reston, Virginia who need fast and affordable access to a qualified BlackBerry support expert, Progent provides effective remote help from a veteran support staff who have delivered IT solutions to companies in each state in the U.S. (Refer to Progent's customer testimonials.)

Online support eliminates travel costs and allows consultants to solve technical issues quickly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have earned accreditations in the entire range of BlackBerry solutions and can provide professional help in fields including resolving synchronization issues, configuring BlackBerry BES Server, and designing a secure, fault-tolerant system infrastructure for RIM BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmA Progent BlackBerry Certified Support Specialist can assist your business to carry out basic technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's seasoned experts can also help your company to troubleshoot a wide range of issues concerning synchronization, device detection, email consistency, web browsing, mobile connections, IM, workstation application configuration, and Desktop Redirector.

As a leader in delivering countrywide online consulting services for small company networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your wireless support costs at a minimum and, by solving problems promptly, improves the output of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry engineer offers expertise in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to add and delete BlackBerry device clients on Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and support storage groups, apply permissions, set up the MDS and IM, deploy push and pull access control lists, manage Microsoft Exchange data flow, create, update, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry consultant can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, troubleshoot, and document a wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology needs analysis, solution design, roll-out planning and implementation, performance optimization, design of a high-availability environment, data backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to design a mobile wireless solution that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to accommodate a BlackBerry BES Server, help your organization to determine which management model and equipment match your needs, and analyze your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart decisions concerning alternatives for software versions, processors and mass storage, network architecture, and application configuration.

To maximize network security, Progent's BlackBerry-certified expert can help your company to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security engineers to perform company-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry environment.

Call or Email Progent for Support from a BlackBerry-Certified Expert
In order to ask Progent about professional support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.