Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time among the most popular products for maintaining location-independent connectivity to messaging, scheduling, web-based programs, and other vital business data. Progent can provide Reston, Virginia businesses the expertise of BlackBerry-certified consultants who can assist organizations to maintain existing BlackBerry deployments or migrate efficiently to a more popular mobile solution.
As the complexity of small company IT technology has increased, and as the demand for world-class protection, reliability, and disaster recovery has become the norm for companies of any size, effective deployment and maintenance of RIM BlackBerry technology has become increasingly challenging. To handle areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small businesses frequently turn to outside consulting professionals who specialize in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, eliminating the necessity for an internal BlackBerry solutions expert and lowering the expense and hassle of supporting mobile work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of experience, combined with Progent's proven remote support model, provides small businesses a budget-friendly solution for incorporating BlackBerry products seamlessly into their IT network.
Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and messaging systems operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined management utilities to enable you to track and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, develop custom mobile applications, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered rapidly and thoroughly.
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
Progent locations in Washington DC Metro Area
||2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
||Alexandria Network Support Services
||300 E. Lombard St, Suite 840
Baltimore, MD 21202
||Baltimore Network Support Services
||One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
||Reston Network Support Services
||1 Research Court, Suite 450
Rockville, MD 20850
||Rockville Network Support Services
||1629 K St NW, Suite 300
Washington, DC 20006
||Washington Network Support Services
Consulting and Technical Services for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies management and support of RIM BlackBerry smartphones, offering a centralized platform for handling key tasks like device installation, updates, and deactivation and also offering a solid infrastructure for data protection and high availability. BlackBerry Enterprise Server (BES) supports seamless integration between Exchange Server, Groupwise, or IBM Lotus Domino email platforms and BlackBerry smartphones and supports wireless synchronization.
BlackBerry Enterprise Server features a variety of security capabilities beginning with automatic data encryption of messages transmitted between a BlackBerry smartphone and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows great flexibility in adjusting levels of protection to match the special requirements of your company's network. Progent's BlackBerry authorized engineers can help your company to choose powerful security functions and activate them remotely. Samples of these over-the-air selectable security settings are:
- Lock down a device
- Erase data from a lost or stolen smartphone
- Lock out Bluetooth functionality
- Activate built-in protection against malware
BlackBerry Enterprise Server also provides flexibility in determining mechanisms to keep users from installing or executing unsecure or unauthorized applications. Progent can assist you to select blocking techniques like:
- Specify precisely what applications are permitted on the device
- Prevent third-party applications from using persistent memory on the BlackBerry smartphone
- Determine which functions third-party software can use on the BlackBerry smartphone
- Limit the kinds of connections external software running on the BlackBerry smartphone can establish
- Prevent all external programs from being installed or run on the BlackBerry device
Some Ways That Progent Can Help You to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has been awarded accreditations from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from resolving synchronization issues to designing mobile workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out common support functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters and auto-signature, modifying user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned service professionals can in addition assist your business to resolve a broad array of issues concerning synchronization, handset recognition, email consistency, web access, wireless connections, Instant Messaging, desktop software installation, and Desktop Redirector.
As a top innovator in delivering nationwide online technical assistance for small office networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile technical support expenses at a minimum and, by solving problems quickly, improves the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can help you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks including troubleshooting enterprise activation problems, registering and removing BlackBerry device users, activating passwords, implementing over-the-air program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry-certified engineers can also show you how to operate management software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise system and assist your company to select and implement appropriate security configurations.
Progent's certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Exchange Server.
Call or Email Progent to Get Support from a BlackBerry-Certified Consultant
If you wish to get in touch with Progent about technical expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.