Reston, Virginia Microsoft Premier Certified Exchange Engineers
Exchange and O365 Implementation Architecture Help, Migration Assistance, and Expert Troubleshooting
Progent's Microsoft-certified consulting experts have over two decades of background helping companies to design, implement, and maintain email solutions based on Microsoft Exchange Server. For companies in Reston Virginia, Progent provides a variety of cost-effective Microsoft Exchange support and maintenance services to ensure that your messaging solution features:
- Data security and compliance
- Rules-based malware defense and content management
- High availability
- Convenient connectivity for remote and mobile workers
- Time-saving management mechanisms
- Universal mail boxes with voicemail, IM, Real-time Presence, and conferencing support
- Non-intrusive and fast data backup and recovery
- Full integration of both local and cloud resources
Progent's Exchange Server support and maintenance experts can help your business to prepare for and perform efficient upgrades from legacy messaging systems to an up-to-date Exchange platform. Progent's 64-bit upgrade experts can help you to assess the business advantages and risks of moving to a 64-bit edition of Microsoft Exchange Server and can assist you to design and execute an efficient migration plan to a 64-bit edition of Microsoft Exchange. Progent's Power BI integration experts can help you utilize data from Exchange files to create visualizations to populate collaborative Power BI analytical reports and dashboards. Progent can also assist you to expand your Exchange-powered messaging solution with the latest smartphones and tablets by providing wireless integration support services such as iPhone integration and management and Google Android phone and tablet integration.
Microsoft allows you to create seamless hybrid networks that combine Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have some mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of designing, implementing and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange specialists can deliver occasional expertise to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on time and on budget. To learn more about Progent's online consulting expertise for integrating Office 365 and on-premises Exchange environments, see Office 365 integration with on-premises Exchange.
Also, Progent can offer 24x7 security and performance monitoring to ensure your Microsoft Exchange solution is always operational, and Help Desk Support for rapidly handling technical problems encountered by your users.
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
| City | Address | Phone | Link |
| Alexandria | 2800 Eisenhower Ave, Suite 220 Alexandria, VA 22314 United States |
(517) 302-7958 | Alexandria Network Support Services |
| Baltimore | 300 E. Lombard St, Suite 840 Baltimore, MD 21202 United States |
(667) 771-9100 | Baltimore Network Support Services |
| Reston | One Freedom Square, 11951 Freedom Drive, 13th Floor Reston, VA 20190 United States |
(571) 392-5565 | Reston Network Support Services |
| Rockville | 1 Research Court, Suite 450 Rockville, MD 20850 United States |
(240) 454-0044 | Rockville Network Support Services |
| Washington | 1629 K St NW, Suite 300 Washington, DC 20006 United States |
(202) 851-2383 | Washington Network Support Services |
Microsoft Exchange 2019 Planning and Configuration Services
Progent can assist you in any phase of your migration to Exchange 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing high availability (HA) infrastructure for a local, cloud-based or hybrid environment; moving mailboxes; designing and configuring Windows Hyper-V; configuring hardware load balancing; building Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Microsoft Teams or Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook clients. To learn more, visit Progent's Microsoft Exchange 2019 planning and configuration services.
Microsoft Exchange Server 2016 Planning and Support
Microsoft Exchange 2016 Server's streamlined architecture allows simplified implementation and scale, more efficient use of hardware resources, and reduced management expense. Exchange 2016 Server also offers closer integration with Office 365 applications, support for Microsoft Windows Server 2016, faster I/O performance, improved data loss protection, and more rapid recoverability, more extensive support for iOS and Android mobile devices, comprehensive web-based management, and a more functional Outlook web client. Read more details concerning Progent's Exchange 2016 Server planning and support.
MS Exchange Server 2013 Deployment
Exchange Server 2013 incorporates major enhancements to the capabilities of Exchange Server 2010 and introduces important new features plus a redesigned architecture. These improvements favorably impact vital facets of IT including manageability, availability, security and compliance, operational costs, teamwork, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you understand the potential business benefits of migrating to Exchange 2013, design a cost-effective test and deployment plan, and educate your IT staff to maintain your Exchange 2013 solution. Progent can also provide affordable online consulting and support and management services for Microsoft Exchange Server 2013. Learn more details concerning Progent's MS Exchange Server 2013 consulting services.
Exchange Server 2007 Support
Microsoft Exchange 2007 Server is designed to meet the demands for protection, anywhere access, efficiency, and reliability. MS Exchange 2007 offers designed-in resilience that enables world-class availability to keep your messaging solution up and running, defend against spam and viruses, and help your organization to adhere to regulatory standards. Find out more details concerning Progent's Exchange 2007 consulting services.
Exchange Server 2003 Consultants
Exchange Server 2003 delivers a reliable, scalable, and easy-to-manage infrastructure with round-the-clock messaging and collaboration plus reasonable cost of ownership. Exchange Server 2003 remains widely used because it enables a wide selection of collaborative activities, including scheduling capabilities, discussion groups, and team folders, and in addition allows access to information across physical, logical, and technology boundaries with features such as Instant Messaging, low latency communication, and multimedia support. Although Microsoft no longer provides support for the product, Microsoft Exchange Server 2003 is nevertheless among the most widely used versions of the Exchange product line. Progent's engineers can assist your business to support your current Microsoft Exchange 2003 solution or migrate to the latest version of Exchange Server. Find out additional information about Progent's Exchange 2003 support.
MS Exchange 2000 Server Consulting
In contrast to Microsoft Exchange 5.5, which uses its own directory, Exchange Server 2000 utilizes MS Active Directory, providing a simplified management and protection model. Exchange 2000 retains a large installed base despite the fact that Microsoft has ceased to support for the product. Progent's veteran messaging experts offer extensive background supporting Exchange Server 2000 and can help your company to manage your current Exchange Server 2K solution or explain the economic advantages of later releases of Exchange and assist you to migrate efficiently to a more advanced incarnation of the industry's most successful messaging platform. Find out more details concerning Progent's MS Exchange 2000 Server help.
MS Exchange Server 2016 Migration Planning and Support
Progent's consultants can help your business with any and all phases of your Microsoft Exchange Server 2016 migration including coexistence, testing, mailbox migration, client remediation and management/end user training. Progent's Exchange consultants can help you to assess the strategic benefits of adopting Exchange 2016 Server, design and carry out an efficient migration, and deliver as-needed troubleshooting. Progent can help you to create an Exchange 2016 Server environment hosted on local and/or cloud datacenters. Find out more about ways that Progent's Microsoft Exchange Server 2016 migration consultants can help your organization to move cost-effectively from your current Exchange solution to Exchange Server 2016.
MS Exchange Server 2013 Upgrade Support
Exchange 2013 Server delivers important improvements to Exchange 2010 and introduces new capabilities plus a streamlined architecture. Progent's consultants can assist your business to migrate to Microsoft Exchange 2013 Server utilizing as much as feasible of your current resources. Progent's consultants can also assist your business to configure Microsoft Exchange 2013 with Lync, SharePoint Server, and Office or Office 365 for advanced collaboration support and enterprise search features. Find out how Progent's Exchange 2013 migration support can help you migrate efficiently to MS Exchange 2013 for local, cloud, or mixed environments.
Exchange Server 2010 Migration Support Services
Progent can provide comprehensive help for each phase of your Exchange 2010 upgrade with services that include end-to-end project management services, site prep, project planning, cost estimates of all new software and hardware required, suggested sourcing, pilot testing at customer location or at Progent's testing lab, managing transitional coexistence between Microsoft Exchange 2010 Server and Exchange Server 2003 or Exchange 2007, implementation the production system, decommissioning the previous system, and training for customer's support group and end users. Learn more details about how Progent's Microsoft Exchange 2010 Migration Expertise can assist your business to transition economically and productively from your legacy Exchange system to MS Exchange 2010 Server
Spam and Virus Filtering, Data Loss Prevention plus Email Content Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering, data loss protection and email encryption solution that uses the technology of top information security vendors to provide centralized control and world-class security for your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage. Email Guard's onsite gateway device adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall. Find out more about Progent's
Migration Support for Microsoft Teams and Skype for Business Server
Progent's Microsoft Teams integration experts and Skype for Business integrators offer remote and on-premises expertise for companies of any size to evaluate the benefits of migrating to Microsoft Teams or Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can assist you to design an on-premises, cloud-based or hybrid topology; integrate Microsoft Teams or Skype for Business with Microsoft SQL Server, Exchange, SharePoint and Office; set up HA mechanisms; connect Microsoft Teams or Skype for Business with your PSTN gateway; and interface with third-party communication systems such as Cisco Video Interop Server. Progent's certified network security consultants can assist you design and validate a security strategy for your Microsoft Teams or Skype for Business solution that meets government and industry requirements.
Contact Progent for Microsoft Exchange Server Expertise
If your Virginia IT organization is looking for Microsoft Exchange Server support expert, call Progent at
Progent's Consulting and Support Services for Microsoft-based Technology
For businesses of any size in Reston Virginia, Progent's Microsoft-certified consultants can provide affordable remote computer help and IT consulting support for the whole family of Microsoft .NET servers. Progent offers Windows Server 2019 upgrade consulting, Windows Server 2016 hybrid cloud solutions, Microsoft Windows 2012 R2 Server planning and deployment support, Microsoft Windows Server 2008 expertise, and Windows 2003 Server technical support. Progent's planning, integration, optimization, and support capabilities cover system architecture, configuration, and management help for
project management and documentation, on-site and remote
technical help and network troubleshooting,
Help Desk Outsourcing Support, certified
security expertise, IT
outsourcing, and
ProSight Virtual Hosting services.
Progent's Microsoft System Center 2016 consultants include System Center 2016 Operations Manager experts, System Center 2016 Configuration Manager (SCCM 2016) consultants and Microsoft System Center 2016 Virtual Machine Manager hybrid cloud management consultants who can assist you to plan and implement Microsoft's platform for unified management of hybrid networks that combine physical datacenters and cloud services.
Progent in addition can deliver a broad range of online desktop services such as Windows 10 planning consulting, Microsoft Windows 8.1 consulting support, Microsoft Windows 7 maintenance, upgrading to 64-bit computing, moving to 64-bit computing, integrating Office 365, and streamlining Business Desktop Deployment.
In case your Reston Virginia company needs urgent online support from a certified consultant, refer to Progent's Urgent Online Technical Help.
Learn additional details concerning Progent's Certified Microsoft Technology Expertise.
An index of content::
Top Quality Microsoft Windows 8.1 Evaluation Configuration
Windows 8.1 Help Desk Remote Consulting
Progent's engineers can deliver a range of technical services to assist organizations of any size to deploy, administer, and troubleshoot networks that incorporate workstations, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprises, Progent's senior project managers can assist to set up test labs to evaluate Windows 8.1 and plan and execute Windows 8.1 migration plans following leading practices.
Specialists Windows Server 2012 Cluster Management
Immediate Windows 2012 R2 Clustering Online Help
Progent's certified failover clustering experts can assist companies of all sizes to evaluate the benefits of adopting Windows Server 2012 failover clustering technology to create an advanced fault-tolerant/disaster recovery strategy, assist your organization to plan and install a Windows Server 2012 environment, provide online and on-premises consulting services and technical support for failover clusters that include physical servers or virtual ones, and help you to streamline the management of failover clusters.
24x7 Network Configuration
IT Consultant Remote Monitoring and Reporting
Remote continuous monitoring, proactive alerts, and actionable analytical reporting are crucial to preserving the health of your IT system and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management technology has advanced so far that businesses of any size can get a level of protection that was once limited to large enterprises. Progent offers a variety RMM solutions available as low-cost service packages created to assist you to detect and resolve a most IT network problems before they can disrupt productivity.
Urgent Microsoft Windows Server 2008 R2 Professionals
Microsoft Windows 2008 R2 Onsite Technical Support
Progent's certified consultants can assist you you to calculate the benefits of Windows Server 2008 for your business, develop pilot systems and migration strategies, install Windows Server 2008 with your network environment and workload, train your support staff how to run new management tools, and deliver continuing consulting and tech support via budget-friendly options including Helpdesk support and remote technical assistance.
Hybrid Microsoft 365 solutions Integration Services
Office 365 Single Sign On Network Consultant
Microsoft supports seamless hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain mailboxes located at your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of planning, integrating and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional expertise to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Office 365 solution is completed on time and within budget.
Cloud-managed Email Security Consultants
Top Rated Email White Lists Consultant
Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver web-based control and comprehensive security for all your inbound and outbound email. The hybrid architecture of ProSight Email Guard managed service combines cloud-based filtering with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage. Email Guard's onsite gateway appliance provides a further layer of analysis for inbound email. For outgoing email, the local gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.
Office 365 Single Sign On Consultant Services
Online Help Office 365 AD Connect
Office 365 is Microsoft's extensive family of client productivity applications and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 apps and cloud-based services are offered in a variety of subscription plans targeted at markets from students and home offices to enterprises. Progent can provide fast and easy remote access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can assist your business to evaluate the many subscription plans offered with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS, and Linux software. Progent can also assist your business to create and manage hybrid ecosystems that transparently integrate on-premises and cloud products and services.
Integration Support Microsoft Proxy Server
Support and Help Microsoft Proxy Server
Progent's certified Internet Security and Acceleration Server consultants have broad backgrounds developing Microsoft-based security solutions for information systems with multiple locations, remote workers, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small or mid-size company plan and implement a configuration of ISA Server 2004 that meets your information protection requirements without restricting your productivity.
Microsoft ISA Server 2006 Online Support Services
Forefront TMG Cybersecurity Firm
ISA 2006 is a comprehensive edge gateway that provides a powerful application layer firewall, VPN, and web caching solution for safeguarding the Internet-facing applications of any sized business against a broad variety of attacks. Progent's certified Internet Security and Acceleration Server 2006 engineers can show you how to plan, cost-justify, test, install, configure and support the any version of ISA Server on your information system.
64-bit Computing Consulting Services
Consultants 64-bit Processing
Progent's Microsoft-certified engineers can help you design, document, implement, manage, and troubleshoot a network-wide move to 64-bit server and desktop OS software and business applications. Progent can help you test your 64-bit infrastructure to verify that it supports all of the key 32-bit programs that you want to keep plus the new 64-bit editions of applications you wish to run.
Building to Building Wireless Case Study
Wireless Case Study
Progent delivered a wireless networking environment that allowed a school to increase productivity and avoid the ongoing costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting remote locations up to 2.5 miles apart and can reach even greater distances. This wireless solution provided better performance and reliability than simply amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz spectrum it offered protection against local interference.
24/7/365 Tracking Service Costs Online Support
Services Documentation Support Outsourcing
Progent uses an enterprise-class service reporting system that stores and formats complete documentation for all billed support activities. Unlike some independent consultants or small service firms who provide scant documentation or details of services done, each service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the service reports transmitted by every staff member to each customer. The discipline of detailing and organizing support records results in more effective service and eliminates a slew of typical misfortunes such as when a service customer is virtually held captive to a consultant who won’t let go of the keys to the kingdom.
Juniper Junos Configuration Security Organization
Juniper Junos J-Web Information systems Security Outsourcing
Progent's Juniper-certified network engineer can assist you to plan and implement Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and upgrade efficiently from outdated products to current releases. Progent's Junos OS consultants can offer support for Juniper's premier network operating system to enable your business to simplify the management and improve the security of your Juniper VPN appliances and firewalls. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software productss and can assist you maintain networks that include a mix of Juniper's OS platforms.
Consultant ProSight ESP Ransomware Defense
ProSight ESP Behavior-based Security Specialist
ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, device management, and web filtering via leading-edge technologies packaged within a single agent accessible from a single control. Progent's security and virtualization consultants can help your business to plan and configure a ProSight ESP deployment that meets your organization's unique requirements and that allows you demonstrate compliance with government and industry data security standards. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate attention. Progent can also assist your company to install and test a backup and restore system like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware.
Cisco Firewall Support Organization
Cisco Access Point Online Consulting
Progent's CCIE-certified networking experts have extensive background helping Internet Service Providers to design, implement, administer, optimize, and troubleshoot high-availability, scalable connectivity solutions suitable for public networks.
Computer Support Help Desk Technical Consultant
Microsoft Help Desk Network Consulting
The Help Desk Call Center support delivery structure used by Progent's Technical Response Center offers small and midsize businesses an efficient option to dependence on independent consultants by offering extensive technical knowledge accessible to multiple support teams, optional round-the-clock access to urgent help, fast escalation to appropriate experts for handling the most complex problems, service consistency and reliability, prompt follow through overseen by veteran service managers, a choice of convenient mechanisms for requesting service jobs, and a high level of progress transparency made possible by ticket updates and available through a web-based portal.
Engineer SSL certificate management
network asset documentation management Specialist
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect data related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about impending expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away searching for critical information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you’re making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need as soon as you need it.
Ubiquiti UniFi WiFi AP Consulting
Ubiquiti UniFi Security Gateway Engineers
Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi devices installed across multiple sites with any number of APs can be remotely provisioned and administered using free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, debugging, monitoring, and reporting. Progent offers the skills of seasoned Wi-Fi consultants who can help your organization to determine the value of Ubiquiti’s UniFi technology for your business and help you to plan, install, administer, and troubleshoot your UniFi solution.
Biggest Home Based Cisco Consulting Job Opportunities
Home Based Senior Network Engineer Telecommute Jobs
Progent believes that a well architected and implemented network can be a pivotal piece for enabling any firm's growth, and Progent follows this philosophy in our own system environment. Progent has built a fault-tolerant virtual office infrastructure that enables Progent's staff consultants and certified contractors to deliver fast and efficient support, cooperate easily on sophisticated projects, and gain from professional and personal growth from acting as part of an exciting business culture of self motivation and freedom.
Microsoft SQL Consultants
Microsoft T-SQL Development Group
Progent's certified SQL Server application developers and database administrators offer online consulting to assist businesses of all sizes to build, administer, and maintain applications powered by Microsoft's SQL Server platform and .NET framework. Progent's SQL Server experts can provide support for any element of the application life cycle in solutions that can include small office databases to N-tier VLDB applications and enterprise-class data warehousing.
VMware VDR Backup Engineers
Symantec Backup Exec Engineer
Progent can provide economical remote support from consultants skilled in a broad range of products and technologies that provide solutions for backing up Windows, Mac, and Linux/UNIX servers and desktops as well as notebooks and smartphones. Progent offers consulting support for all major backup platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take Software, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent's consultants can assist you to design, upgrade, or troubleshoot backup/restore solutions for a range of environments such as on-premises, remote, cloud, or hybrid.
Network Infrastructure Health Audit Consulting
ProSight Remote Network Monitoring Services
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size businesses to get an unbiased evaluation of the health of their IT system. Based on some of the top remote monitoring and management tools in the industry, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a cleaner and more secure AD environment. Both options also provide the long-term benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include easier network management, improved compliance with government and industry security requirements, more efficient utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and higher availability.
macOS Phone-based Consultant Services
Mac Remote Consulting Services
Progent offers national remote help and troubleshooting services for businesses that operate Apple Mac environments or whose information systems include a mix of macOS and Mac OS X with Microsoft Windows technology. Progent's engineers can provide Mac users a range of IT services including desktop support, migration to the most recent version of Mac OS X from earlier versions of macOS and Mac OS X, plus expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone and iPad integration and management, or migrating to iCloud services. Online network consulting provides maximum leverage for your IT dollar by preserving user efficiency and limiting the time billed for network analysis and repair. Sophisticated remote access utilities and skilled technicians and consultants allow Progent to handle the majority of network problems without squandering time and money by going to your site. In the vast majority of situations your network issues can be remediated by telephone or via a mix of telephone help and online access. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP premier security professionals to help you with the most challenging system problems.
Juniper SSG550M Router Technical Support Services
Cybersecurity Consultancy Juniper SSG140 Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Consultants CRISC Certified Risk and Information Systems Control
CRISC Certified Risk and Information Systems Control Consultancy
Progent offers the guidance of a CRISC-certified risk management expert to assist you to plan and deploy an enterprise risk management solution following best practices promoted by CRISC and geared to align with your organization's risk appetite, business objectives, and budgetary guidelines.
iPad Remote Support
24x7x365 iCloud Outsourcing
Progent's experts offer Mac users a variety of services including desktop support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and email help, security services, and one-on-one education. Progent can assist clients to upgrade to macOS from OS X or other earlier versions of Apple Mac OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent can also help your business with iPhone support and Apple iPad management, or moving to Apple's iCloud services. For computer environments built solely on Mac OS X or for networks with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of designing, configuring and maintaining a network environment that is available, secure, fast and aligned with your company's business goals.
Supplemental Call Center Network Consulting
Troubleshooting Help Desk Sharing
Progent’s Co-managed Help Desk service allows your business to split the load for Help Desk support seamlessly between your in-house IT team and Progent's large roster of seasoned technical support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution based on the top shared professional services automation (PSA) tool for managing end-user service requests, ticketing, ownership, status tracking, and reporting.
Flex Series Wireless Controller Support Outsourcing
CCIE Expert Certified 8540 wireless controller IT Consulting
Progent's certified wireless consultants can assist your organization to assess the benefits of using Catalyst wireless controllers to manage wireless deployments of any scale. Progent can help you to maintain and troubleshoot your current wireless network or help you design and carry out an efficient transition from legacy Wi-Fi controllers to modern models.
Remote Support Services System Center 2016 Cloud Integration
Remote Troubleshooting System Center 2016 and Operations Management Suite
Small to middle size companies can now get all the benefits of Operations Manager 2007 and also have quick access to Progent’s Microsoft Certified network consulting experts. With Progent's affordably priced network service programs, small and midsize businesses can choose a basic Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to offer small business information systems enterprise-class availability, security, and productivity.
Amazon hybrid cloud integration Outsourced Programming
Amazon Glacier integration Contract Development
Progent offers cost-effective remote consulting to help companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies.
Cisco ASDM Firewall Management Integration
Support Services ASA and PIX Firewall
Progent's Cisco-premier CCIE network engineers can help you to manage your current PIX or Cisco ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, deploy, optimize, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
SCCM 2007 Migration Support Services
SCCM 2007 Policy Settings Support
Progent's Microsoft-certified consultants can help your organization to maintain System Center 2007 Configuration Manager to simplify operations, improve security, and increase productivity by ensuring that operating systems and applications stay up to date, tracking product licenses, and reporting usage patterns to help you make smart purchasing choices. Once you are ready to upgrade your SCCM 2007 change management solution, Progent can help you to plan and carry out a smooth move to SCCM 2012.
Cisco Certified Experts Meraki MR34 Access Point Remote Support Services
Meraki Wi-Fi AP Management Information Technology Consulting
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to design, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a campus or a multi-site enterprise. Progent can also help clients to incorporate other Cisco devices for centralized management.
ProSight Patch Management Remote Troubleshooting
Automated Desktop Management Professionals
ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system running efficiently by tracking the health of vital assets that power your IT network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT staff and your assigned Progent consultant so any looming problems can be resolved before they can disrupt your business.
Internet Data Center Consultant Services
High-Availability Data Centers Consultancy
Progent's Data Center consultants can show you how to select high availability data centers that meet the particular requirements of your company. High availability collocation sites are particularly attractive to small businesses due to of their low cost and simplified logistics in comparison to pursuing a do-it-yourself strategy. Attempting to create an in-house data center that offers even a minimum level of fault tolerance is too expensive for typical small businesses. Progent can help you get all the benefits of high availability data centers and 24x7 colo sites by offering a full range of engineering and support services.
Consulting Services Firm Microsoft
Microsoft Remote Support Services
Progent's pricing policy is to bill for remote support and on-premises help by the minute. Consequently, you are invoiced only for received support. Progent does not demand a more expensive rate for off-hours or priority support, and inside California or in areas where Progent offers on-site support, Progent does not charge for travel time except for urgent support where on-site work is less than four hours. Also, Progent applies no service activation charge and asks no retainer for support services provided during regular working hours. Many service organizations demand large minimum payments or charge for each fifteen minutes or longer. Progent's small granularity does away with big invoices for quick fixes so you will not be tempted to allow minor problems to stay unaddressed.
Juniper J2320 Router Security Contractor
Juniper J4350 Router Network Security Test
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
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