Reston Offsite Workforce Configuration Consultants
System Planning, Implementation, Management and Troubleshooting Consulting and Support Services
Expanding your telecommuter workforce can have a major impact on network architecture, cybersecurity, and company processes. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT networks that support a remote workforce. Progent can help your Reston organization to pick the appropriate technologies and adhere to leading practices in creating and operating a safe virtual ecosystem for teleworkers that facilitates collaboration and delivers maximum value. Progent can provide services that go from on demand guidance for helping you past occasional technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent's consultants can assist Reston, Virginia organizations to succeed with any aspect of creating a high-performing work-from-home environment by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, security monitoring, data protection solutions, and centralized management.
Network Infrastructure for Telecommuters
Setting up the network infrastructure required to support a remote workforce can be especially challenging if you must accommodate a mix of worker-owned equipment like PCs and laptops, Internet routers, and Wi-Fi APs from various manufacturers and with a variety of operating systems and firmware levels. Progent's background delivering online support for both legacy as well as current technologies in virtual office venues enables you to make efficient use of your available network infrastructure and offers fast access to top-tire consultants for implement necessary updates. Support services offered by Progent to assist your company to implement a productive telecommuting ecosystem include:
- Virtual Private Network (VPN) connectivity makes it possible to create a secure connection for authorized at-home employees to access IT assets located at your corporate datacenter or in a public cloud. Progent's consultants can help your company to configure and maintain VPN access between your teleworkers and your key IT resources by providing remote VPN integration support. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can help your remote workers to set up Cisco's AnyConnect client software to provide secure VPN tunneling for a wide selection of endpoint devices including Microsoft Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure products enable a telecommuter to see and use a remote computer's desktop. This provides IT managers more control over the digital environment of telecommuters and offers remote users a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
- Routers attach home computer networks to the Internet and typically support VPN tunnels, home wireless connectivity, and firewalls. Progent can provide expert online consulting for deploying routers from a range of manufacturers. See router configuration services from Cisco-certified experts.
- Home Wi-Fi networks, often supporting an entire household and visitors, are commonly utilized by at-home employees to connect to their router for work. This can cause throughput and security problems. Progent can assist you to resolve these issues by delivering services that include Aironet integration expertise, Cisco-certified Meraki wireless installation consulting, and Ubiquiti WiFi access point setup help.
- Internet access solutions impact the speed and reliability of connections between at-home workers and the corporate data center. Business-critical processes might demand redundant Internet access in case the primary connection fails. Progent offers guidance for picking Internet service providers, picking appropriate bandwidth and data volume packages, and integrating redundant Internet access. Refer to Internet connectivity integration services.
IP Voice Integration for an At-Home Workforce
Expanding the business phone environment to include remote users is critical to maintaining a productive at-home workforce. A broad range of cloud-centric VoIP platforms are popular with SMBs to support teleworkers. Many enterprises depend on Cisco's modern or older products for IP voice solutions. Progent can assist businesses of all sizes to design or tune a telecommuter VoIP service that provides the versatility, transparency and security required for remote users. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to help organizations tune their current Cisco VoIP environments to handle a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) extends advanced IP telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and mixed media software used throughout the network. CUCM manages other combined media services such as unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Unified Communications Manager expertise, visit Cisco Unified CM consulting services.
- Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help your company to support your current CallManager deployment or migrate smoothly to Cisco's current IP telephony products. To find out about Progent's expertise for CallManager and Cisco's other early IP voice products, see CallManager consulting.
- Cisco IP Gateways provide integration with public telephony networks and with clients working outside the corporate perimeter like telecommuters. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network architecture to support these VoIP solutions and deliver on-demand integration and debugging expertise.
Voice/Video Conferencing for Telecommuters
A wide range of voice/video conferencing platforms from leading technology companies enable online discussions, video and voice conferencing, chat, and screen/content sharing for both onsite users and at-home workers. Many organizations use a mix of products to meet the needs of their different partners and customers. Progent's communications experts can assist your organization to maintain your existing conferencing ecosystem and enhance the engagement of your at-home workforce.
- Skype for Business is Microsoft's leading communications platform that enables presence, instant messaging, audio and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can help you to configure and maintain Skype for Business client software to accommodate your at-home workforce. For details about Progent's support expertise for Skype for Business, visit Skype for Business consulting experts.
- FaceTime is Apple's group video phone platform for iOS, iPadOS, iPod and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later editions of FaceTime support as many as 32 simultaneous users for video calls. To learn more about Progent's support services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference and training. For details about Progent's support expertise for Cisco Webex as well as for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and information with features such as voice/video conferencing, threaded chat, plus file sharing. For details about Progent's consulting services for Microsoft Teams as well as for other Office 365 products, see Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these products and help you to optimize your network architecture to run them.
Microsoft Integrated Collaboration Software for Remote Workers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office families, offering a rich ecosystem of applications that create a cohesive user interface for exchanging information throughout multiple sites and on a wide range of endpoints. Progent has provided remote consulting support for SharePoint and Exchange Server since their original publication and can assist businesses to deploy these critical collaboration products to maximize the productivity of your remote workers.
SharePoint uses web entities to promote collaboration and knowledge delivery by offering policy-based delivery of data, business processes, and utilities for looking through company-wide information silos. SharePoint enables you to build protected portals that permits at-home workforce to view and update aggregated corporate intelligence by means of Intranets (Wikis), Blogs, social networking sites, and Web Parts. To find out about Progent's SharePoint expertise, refer to SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting expertise, see deployment consulting for Exchange Server.
OneDrive is Microsoft’s collaborative cloud-based file hosting and synchronization service, comparable to GoogleDrive. At-home users can save files to the OneDrive service, and co-workers anywhere can share them safely via a browser. Provided with Microsoft 365, OneDrive enables at-home employees to co-edit documents. Edits created offline are automatically synced when you go back online. To find out about Progent's consulting expertise for OneDrive, go to Microsoft Onedrive configuration consulting.
Cloud Integration for Telecommuters
Progent can provide affordable remote assistance for enabling organizations to build, maintain and optimize integrated network models that include physical data centers, telecommuters, branches, plus cloud services. Progent can provide top-tier consultant for all modes of cloud service such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service. Progent can help remote workers fix issues with public cloud access, identity, and cybersecurity.
Azure is a leading family of public cloud services that enables you to use IT infrastructure, servers, and key applications running on Microsoft's extensive cloud. Azure includes more than 100 services services such as the ability to host Windows and Linux-based virtual machines, scalable cloud storage, email and messaging, app development with Visual Studio, and data protection. Progent can help you to set up virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, unify identity management with Azure Active Directory, and design backup and restore solutions with Azure Backup. Progent's cloud experts can also show you how to establish protected access to Azure for telecommuters by configuring and troubleshooting firewalls and VPN tunnels. To learn about Progent's consulting expertise for Microsoft Azure, see Microsoft Azure consulting.
Office 365, now called Microsoft 365, is Microsoft's growing family of business productivity applications and cloud-based services offered on a subscription basis. Office applications and services are marketed in a variety of plans designed for users ranging from students and households to major enterprises. Progent offers quick and affordable online contact with consultants familiar with Office 365-compatible client devices running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist your business to evaluate the numerous subscription bundles offered with Office 365 and deploy 365 applications for your remote workers in a way that delivers top business value. To learn about Progent's consulting expertise for Microsoft Office 365, see Office 365 consulting support.
Exchange Online is one of the most widely used applications in the Office 365 product product suite. Microsoft 365 Exchange Online provides the advantages of lower costs for data center infrastructure, simplified management, dynamic scaling, high reliability, and other advantages inherent with cloud computing. Microsoft has designed Exchange Online to run transparently with local Exchange environments, allowing you to build hybrid networks. Progent's certified Exchange experts can provide as-needed assistance to get you through tough technical roadblocks and also offer comprehensive project management services to make sure your telecommuters have convenient and safe access to your Microsoft 365 Exchange Online environment. To learn Progent's support services for Exchange Online, see Office 365 Exchange Online configuration and support consulting.
Amazon AWS is a pioneer in the public cloud computing arena and is the world's biggest source of cloud services. Progent can provide quick and economical online access to cloud connectivity consultants who can assist your business to plan, deploy, maintain, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud services with on-premises resources and with other popular cloud platforms such as Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to assist you to build a high-uptime network architecture to make sure your employees have a consistent computing environment regardless of whether they are working from your headquarters, a branch office, at home, or on the road. For details about Progent's support services for Amazon AWS, see Amazon AWS integration services.
Google Cloud (GCP) is a leading set of cloud computing services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help your organization to scale your current IT resources with the Google Cloud Platform, and Progent's database experts can help you make your critical apps cloud ready so your remote workers can take full advantage of Google Cloud services. Progent's consultants can help your business to set up virtual machines on Google Cloud Compute Engine, plan a cost-effective storage solution with GCP Storage, and streamline identity control for at-home workers with GCP Cloud Identity services. Progent's consultants can also assist your business to utilize GCP's unified management tools to administer and monitor your Google Cloud ecosystem. For information, see Google Cloud Platform (GCP) integration expertise.
Help Desk Services for Telecommuters
A fast, company-wide switchover to a telecommuter business model, which could be the result of an epidemic or as an element of a disaster recovery/business continuity process, can overwhelm even a well-staffed internal Call Desk. Progent's Help Desk services allow organizations of any size to outsource or augment their Support Desk by using Progent's remote Technical Response Center team.
- Progent's Standard Help Desk services leverage Progent's nationwide team of remote technical support experts combined with world-class trouble ticketing and follow-up software to provide an affordable, advanced Support Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all aspects of online Level 1 desktop support from initial help requests to ticket generation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows teleworkers to monitor or revise their current trouble tickets, enter details, and append screen captures and relevant files. Desktop support services are delivered at a significant discount off Progent's ordinary Level 1 technical service rates, and Progent offers the option of rapid hand-off to Level 2 and Level 3 support experts to resolve complex problems. For more information, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Call Desk Supplemental Service enables your business to expand your current Call Center organization by splitting delivery of Call Desk support transparently between your regular IT support staff and Progent's extensive team of PC support engineers and subject matter experts. Progent's co-managed Call Center service is based on a co-sourcing support solution utilizing the number one professional services automation platform for managing help requests and trouble tickets, establishing ownership, monitoring progress, and generating management reports. For information about how Progent's Support Desk Supplementation Services can help your company to provide world-class desktop support to your teleworkers, see Progent's Support Desk supplementation Services.
Security and Compliance for Remote Workers
At-home workers commonly use their personal computing devices and work in a physically unsecured environment. This worsens their exposure to cyber attacks and demands judicious deployment of firewalls, remote endpoint monitoring, and the enforcement of security policies in compliance with leading practices. Progent's seasoned roster of certified data security experts can help your business to design, implement and administer a compliant security environment that protects sensitive data in networks that include teleworkers.
- Firewalls allow companies to create a network that can be safely accessed by on-premises users as well as by telecommuters, mobile employees, vendors, customers, and the public. Next-generation firewall devices permit you to assign and manage appropriate permissions to different classes of users and to scale your IT network and modify your security profile as your company evolves and as network attacks become increasingly complex. Progent supports both new and legacy security appliances from all leading manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall configuration expertise, go to firewall configuration and support expertise.
- Online Endpoint Security Monitoring makes it possible to watch over the disparate computers used by at-home workers and either reject or identify and respond to modern cyber attacks like ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is installed on each protected endpoint device, watching all activity and utilizing state-of-the-art behavioral threat analysis to detect new threats at inception. When an attack is discovered, ProSight ASM instantly disconnects the impacted endpoint device from the network to quarantine the threat. Since the ProSight ASM software agent is autonomous, endpoints remain protected even when they are disconnected from the Internet. To find out more about ProSight Active Security Monitoring, go to remote endpoint monitoring for teleworkers.
- Security Audits can assess the vulnerability of your network to all classes of outside and internal security attacks for a network that incorporates an at-home workforce. Progent can run remote, automated cybersecurity analysis software for quickly and affordably detecting a wide variety of security gaps that can be found via the Internet. Progent's endpoint security audit consulting services, which can be managed by network security experts with top certifications such as CISM, ISSAP, and GIAC, can assist your company to evaluate your processes and governance policies and assess your network architecture to enable you to design the highest level of protection for your teleworkers.
Data Protection Solutions for Telecommuters
The field of Data Protection covers backing up and recovering critical information in order to avoid data loss and reduce restoration time in case of storage system problems resulting from equipment breakdowns, software glitches, human error, cyber attack, or any other reason. Reliable data protection solutions can be especially challenging to design and maintain in hybrid networks that combine private data centers, cloud resources, and at-home workers.
- Backup/Restore solutions for at-home workers must cover multiple kinds of user-owned endpoints. Progent offers quick remote access to experts familiar with a wide range of platforms for backing up Microsoft Windows, Apple and Linux/UNIX powered servers and desktops as well as notebooks, iPads and handhelds. Leading backup/restore products maintained by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up data distributed throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery service that utilizes cloud-based storage and features fine-grained restore and centralized management.
- Disaster Recovery/Business Continuity plans typically envision scenarios that require a rapid changeover to telecommuting. Progent's expert disaster recovery preparedness consultants and business continuity planning specialists can help you to create, document and test a DR/BC plan that addresses the logistics of moving to telecommuting.
Unified Management for Remote Workers
Microsoft has renamed and rebundled its endpoint management products under the name Endpoint Manager, which encompasses Intune for cloud management of remote endpoints and Configuration Manager for managing onsite endpoints. Microsoft Endpoint Manager offers a unified solution for safeguarding critical data by managing local, mobile, and home-based endpoint devices.
Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and protecting mobile devices and software. Remote endpoint devices can be user owned or company owned. IT administrators managing the enrolled endpoint devices of at-home workers can use Intune to provision and validate apps on devices, push patches and certificates, configure policies for accessing data and resources, manage passwords, establish VPN tunnels, determine how home-based workers share data, set up threat protection, verify security compliance, and erase corporate information from lost, stolen or deactivated devices. Microsoft Intune runs with iOS/iPadOS, Android, Windows, and macOS/OS X devices. To learn about Microsoft Intune and to find out how Progent can help your company to use Microsoft's Endpoint Management to manage the endpoint devices of your at-home workforce, go to Intune telecommuter endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management (MDM) platform that allows network administrators to keep remote endpoint devices current and secure. Workspace ONE uses VMware AirWatch for unified endpoint management along with VMware's Horizon virtual software delivery technology for access control, app management, and configuration management of endpoint devices. Workspace ONE operates with endpoints based on Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site deployment through a perpetual license. Top features of VMware Workspace ONE include rapid remote provisioning of new notebooks, immediate onboarding of new users, policy set up and enforcement for all categories of devices, aggregated management reporting and analytics, an email encryption gateway, and seamless integration with Microsoft applications and cloud products. For information about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Reston, Virginia organization, phone
An index of content::
Cisco Firepower URL Filtering IT Consulting
Remote Consulting Cisco Firepower Configuration
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-certified CCIE network consultants can help you to maintain your legacy PIX or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, configure, tune, administer and troubleshoot firewall solutions built around Cisco ASA firewalls with Firepower Services.
Networking Consultant Consultant Price
Consultant Rates Remote Technical Support
Progent's pricing policy is to bill for phone service and in-person help per minute. As a result, you are charged only for delivered services. Progent does not demand a more expensive rate for after-hours or urgent service, and within California or in areas where Progent provides in-person service, Progent does not bill for travel except for emergency calls where on-site time is less than 4 hours. In addition, Progent imposes no service activation fee and requires no monthly commitment for support services provided during regular working hours. Many support firms impose large minimum payments or charge for each quarter hour or longer. Progent's small granularity avoids large bills for fast solutions so you won't be tempted to allow simple problems to stay unaddressed.
Remote Network Support Specialist
24x7 Support IT Consulting
For medium-size businesses looking for network support, Progent can deliver an array of options such as on-site help, on-line support, phone-based Call Center, round-the-clock support with automatic system monitoring, emergency staff augmentation, site relocation support, software development, and professional consulting. For medium-size companies in California or other areas serviced by Progent's onsite consultants, Progent provides professional onsite help for solving technical problems rapidly and affordably.
Microsoft Certified Lync Server 2013 and SharePoint Professionals
Lync Server 2013 Specialists
Microsoft Lync Server 2013, now called Skype for Business, allows businesses of any size to create a manageable and protected communications ecosystem that supports a Bring-Your-Own-Device computing style with instant messaging (IM), presence, web conferencing with app sharing, and both IP-based and PSTN telephony enabled for a broad assortment of desktop and handheld devices. Progent's certified Lync Server 2013 experts and network integrators can help you to evaluate the business benefits of Lync Server 2013, create an in-house, cloud-resident (via Lync Online) or mixed topology appropriate for your present and long-term plans, deploy Lync 2013 in a way that expedites your return on investment, and deliver custom webinar and onsite training to your IT team and end users. Progent offers expertise in critical components of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can assist you to combine Lync Server 2013 with key Office and Office 365 applications such as Outlook clients and PowerPoint.
Network Support Consultants Mid-sized Office
Small Medium Business Computer Specialists
Progent provides technical services for medium size companies with 100 to 250 network clients. The mid-size business or office has typically been an overlooked segment of the market for IT support expertise. The overhead and support access models of major third-party support organizations make them too expensive for the typical small business or small medium business (SMB), which usually has a modest IT budget with which to maintain an information system whose advanced technology and sophistication are often comparable to the networks of far bigger companies. Progent's service delivery model, which takes great advantage of remote service, virtual office infrastructure and proactive server monitoring, dramatically lowers the network support expenses of an SMB while providing the mid-size organization with big-company service from certified, world-class experts with background in a wide array of midsized business network solutions. If your medium size organization or small business is searching for the quality of network help appropriate for a mid-size office without paying big-company prices, contact Progent.
Specialists Cisco Video Conferencing
Videoconferencing Consultant Services
Progent offers the expertise of a veteran specialist with years of experience configuring, maintaining, and enhancing telepresence platforms from leading vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can work with your internal network support group, your Internet Service Provider, and your telepresence technology vendor to help your organization maximize the business value of your video conferencing ecosystem.
Emergency Fortinet 3000 Series Firewalls IT Consultants
Fortinet 1100 Series Firewalls Technical Support
Fortinet next-generation firewalls are leaders in offering top throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can help your business to configure your Fortinet security appliances to protect your digital assets at the network perimeter, within the data center core, at branches, and in the cloud.
BlackBerry Exchange IT Consulting
BlackBerry Exchange Consulting
Progent offers the expertise of RIM BlackBerry-premier consultants who can help small companies to design, administer, and repair BlackBerry technology affordably and effectively, eliminating the requirement for an internal BlackBerry expert and reducing the expense and distraction of supporting a mobile workforce. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-expert experts, Cisco CCIE network engineers, and CISA and GIAC-certified security engineers. This wide range of knowledge, combined with Progent's proven remote support model, offers small companies an efficient option for integrating BlackBerry devices and software productively into their information system.
Wireless Specialist
IT Consulting Wireless Security
Progent’s Wireless Consulting Services provide a convenient, affordable way for companies of all sizes to configure, manage, monitor and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and install hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Immediate Specialist Microsoft Active Directory
Microsoft AD Engineer
Windows Enterprise Directory demands significant practical experience to configure optimally across an enterprise. Progent’s Microsoft Premier consultants are skilled in designing, integrating, and supporting complex Enterprise AD projects. Progent’s areas of proven competence with Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, cleaning up legacy legacy software configuration objects in online AD systems, and repair of unsuccessful configurations of Active Directory and AD-associated applications.
Dynamics GP Computer Consulting
Remote Dynamics GP Great Plains Accounting Network Consulting
important features of Microsoft Dynamics GP/Great Plains accounting include a modular design that lets you license only the components you need, a standardized architecture built on Microsoft technologies to secure your investment and offer a tightly integrated environment, advanced reporting services that permit you to track all activities, revenues and expenses and sales patterns, integration with Microsoft Office to enable access to corporate data, the capability to integrate data from virtually any database or desktop application into Microsoft Dynamics GP, plus an open design that makes it possible to develop specialized applications. Progent can show you how to set up and support a reliable, protected server and communications network to support Dynamics GP, and can offer expert GP support professionals to help you convert the powerful features of Dynamics GP accounting into a productive business solution.
Meraki MR62 Access Point Technical Consultant
Meraki Access Point Management IT Consultant
Progent's Meraki wireless access point consultants provide remote and on-premises support to help businesses of any size to plan, deploy, maintain, expand or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can help you to set up and manage Meraki-based Wi-Fi infrastructure for sites that range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco technology including Catalyst and Nexus switches, routers and ASA firewalls to build a seamless ecosystem that provides the same access, performance, security, ease of management and uptime for wired and Wi-Fi users irrespective of their mobility or computing device.
ISA 2004 Server Network Consultant
ISA 2004 Standard Edition Server Setup and Support
Progent's Microsoft-certified ISA Server consultants have extensive experience configuring Microsoft ISA Server-based security installations for IT networks with multiple sites, remote workers, and line-of-business web applications. Progent's ISA Firewall experts can assist your company in designing and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your information security needs without overly restricting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Specialist Chief Information Officer Outsourcing
Chief Information Officer Outsourcing Consulting
Progent can deliver in-depth remote support for all major technologies associated with small business information networks and offers an array of strategic, on-demand support services including a temporary Chief Information Officer to provide advanced IT design and negotiating skills, a Technical Response Center for help desk support, proactive server monitoring, spam and email-borne virus filtering as a managed service, best-practices project management help for major initiatives such as site moves orOS migrations, connectivity consultants for building and maintaining high-performance and reliable infrastructure, certified security engineers to verify information safety and compliance, disaster recovery specialists to help design business continuity strategies, and software developers to write, customize, or troubleshoot business applications.
macOS Technical Support Consultants
Engineers Mac
Progent provides national remote help and consulting services for businesses who operate Apple Mac networks or whose information systems include a combination of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's engineers offer Mac clients a range of services including desktop assistance, migration to the most recent version of Mac OS X from other earlier versions of macOS and Mac OS X, plus help with macOS and Mac OS X applications. Progent can also help you with iPhone and iPad synchronization and troubleshooting, or migrating to iCloud. Remote network consulting provides maximum leverage for your information technology budget by preserving client productivity and limiting the hours billed for network repair services. Advanced remote support utilities and skilled service specialists and engineers combine to enable Progent to handle the majority of IT problems without wasting time and money by going to your location. In the vast majority of situations your network issues can be remediated over the phone or via a combination of phone support and online access. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM and CISSP certified security professionals to help you with the most challenging system problems.
Top Help and Support Network Load Balancing
Content Delivery Networking Products Support and Setup
Progent provides fault tolerant load balancing consulting that addresses network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching products such as Cisco Content Engine. fault tolerant load balancing technologies for which Progent can provide consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks 3-DNS.
Online Acrobat Writer Training Engineer
Online Crystal Reports Training Services
Progent provides customized online training for a range of desktop applications and operating systems such as Microsoft Office Excel, Word, PowerPoint and Project plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote training offers the advantages of conventional in-person instruction, such as instant interaction between clients and trainers, but eliminates the costs of transportation and the challenge of trying to synchronize the availability of multiple trainees. Offered to individuals or classes of all sizes, Progent's live online instruction permits the trainer to run the seminar from a remote office and the students can be spread throughout an office or across the the U.S. Live online learning deploys powerful learning aids such as broadcast white boards, real-time questions, and collaborative applications. Sessions can be short and targeted to specialized topics or longer in duration and wider in coverage.
Top Rated Internet Data Center Remote Consulting
Colo Technical Support Services
Progent’s colocation center IT services are intended for businesses with equipment located at IDCs or data center co-location hosting sites and requiring on-demand on-site service at the colocation site plus remote help from Microsoft and Cisco Premier Certified professionals. Progent offers a complete array of Internet Data Centers and IDC and colo support services such as network topology analysis, Windows and Linux server installation and support, troubleshooting for server and communications networking, development and deployment of high availability systems, architecting and deploying layered security defenses, firewall configuration and support, designing load balancing environments, and creating fault tolerant server and storage clustering systems.
Juniper SA6500 SSL VPN Security Audits
Juniper SA700 SSL VPN Cybersecurity Companies
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Engineers Microsoft Virtual Server 2005
Microsoft Virtual Server Administration Consultants
Microsoft Virtual Server, hosted on the Windows Server operating system and powered by technology first produced by Connectix, provides the power necessary to carry out hardware reduction, software upgrade, and server isolation projects via virtualization techniques in an enterprise-ready IT network with high expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at companies wishing to enhance ROI in application programming and testing, migration from legacy mission-critical applications, and server consolidation. Progent's skilled Virtual Server consultants can assist your company to assess and deploy Microsoft Virtual Server.
Exchange 2003 Server Upgrade Consultants
Top Ranked Exchange Server 2003 Support
Progent's Microsoft Premier professionals offer expert support for enterprise-wide implementations of Microsoft Exchange 2007. Progent's consultants can show you how to prepare for multi-location Exchange Server rollouts or upgrades and can supply local technicians to help enterprises with deployments of Exchange Server 2007 in the or any area covered by Progent's consultants.
Microsoft SQL Server Applications Support
24-Hour SQL Server Replication Consultant
SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the fast creation of cutting-edge high-end programs that can give your company a critical competitive advantage. SQL Server features built-in support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft integration, ensures you success in designing, installing and administering Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.
External Cybersecurity Scan Consult
Open Now External Network Security Inventory Specialist
Progent has put together two ultra-affordable service packages intended to allow small companies to get an impartial network security evaluation from a certified security consultant. With Progent's External Security Inventory Scan, a security engineer administers a comprehensive examination of your IT infrastructure from beyond your company firewall to determine possible risks in the security profile you present to the public. With Progent's Internal Security Inventory Scan, an engineer runs a network scan from a secure machine within your firewall to evaluate your exposure to inside threats. Both security inventory packages are configured and executed from a protected external site.
VMware Site Recovery Manager Failback Consulting Services
VMware Site Recovery Manager Compliance Consultant
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and verify a consistent workflow for recovering services quickly after an outage. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. SRM also enables non-disruptive testing for disaster recovery, upgrades and fixes and can produce audit reports to confirm full service restoration, validate SLAs and prove compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help you to design, deploy, test and administer a DR solution powered by VMware Site Recovery Manager.
Azure hybrid cloud integration Consulting Services
Microsoft and Cisco Certified Expert Microsoft Azure firewall configuration Expert Development
Progent can help companies of any size to move any part of their network infrastructure to the Microsoft Azure cloud. This can simplify network management and reduce equipment expense. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to understand the benefits and limitations of various cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and resources and ensure you avoid the common errors small organizations make when migrating to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Android smartphones and tablets.
Ransomware Security Monitoring Computer Consulting
Remote Endpoint Monitoring for Ransomware IT Consultants
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior-based analysis technology to defend endpoint devices as well as servers and VMs against new malware attacks such as ransomware and email phishing, which routinely escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to automate the entire malware attack progression including protection, identification, mitigation, cleanup, and forensics. Top capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered threats.
24 Hour External Cybersecurity Inventory Consultants
24/7 Network Security Scan Professionals
Progent has put together two low-cost service packages designed to enable small businesses to get an impartial network security assessment from a certified security engineer. With Progent's External Network Security Inventory Scan, a security expert runs an extensive test of your network from beyond your company firewall to uncover possible risks in the security profile you present to the public. With Progent's Internal Network Security Inventory Checkup, a certified security professional runs a network scan from a secure machine inside your company firewall to evaluate the risk to inside assaults. Both security inventory services are set up and executed from a protected remote location.
SharePoint Server 2016 Support Outsourcing
On-site Technical Support SharePoint 2016 PowerShell
Progent's Microsoft-certified SharePoint consultants offer economical online and on-premises consulting expertise, application development, and technical support support for organizations of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.
SQL Server Business Intelligence Integration
Remote Troubleshooting SQL Server 2017
Progent’s Microsoft certified professionals can provide small and mid-sized companies expert Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis platform that opens the door to the rapid creation of enterprise-class business applications that can give your business a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and outside the firewall. In addition to offering expertise, support and problem solving services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT network. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.
Support Services Mac Architecture
macOS RAID On-site Technical Support
Progent's Apple Mac support consultants can assist you with a broad array of network infrastructure issues including network architecture, remote and mobile connectivity, internetwork compatibility, security, and emerging technologies including Voice over IP and high-speed wireless connectivity. For company networks based exclusively on Mac OS X or for environments that use a combination of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the experience and size to deal with the complexity of planning, integrating, and supporting a network architecture that is robust, secure, efficient and supportive of your corporate goals. Progent can show you how to configure Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Apple's Xsan storage area network systems. Progent can also provide skilled experts to support Cisco routers and switches.
Cisco CCNP From Home Job
Contract Job Opportunities Telecommuting Microsoft Consultant
Progent is hiring a variety of full-time workers such as solutions-driven Microsoft Certified Systems Engineers; connectivity experts who have Cisco CCDP or CCIE credentials; and consultants for advanced network architecture with backgrounds in mobile access, wireless networking, high-availability systems, business continuity solutions, data preservation, and server virtualization. Progent is also hiring workstation support technicians, off-site service specialists, and CISSP or CISA accredited security professionals. We are also looking for veteran managers who can perform effectively in our high-growth, virtual office environment. Progent works with freelance consultants with proven knowledge and hands-on background in important information technology areas outside Progent's main service focus. Our Experts Group includes independent consultants who offer consulting and development services for line-of-business applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have in-depth expertise with popular operating systems such as Linux, Apple OS, or Solaris, or offer expert skills in areas like telecom, web site design, Electronic Data Interchange, eCommerce, or dbm programming. Freelance contractors premier by us cooperate with our staff engineers to provide comprehensive solutions for small and midsize company networks.
SharePoint Portal Server Online Support Services
Windows SharePoint Services Network Consultants
Progent's Microsoft-authorized experts can help you evaluate the business case for deploying Microsoft SharePoint Server 2007, advise you on the most appropriate version of SharePoint Portal Server for your circumstances, provide setup and deployment services, assist you to set up Microsoft SQL Server as a supporting database manager, optimize your network integrity, integrate your standard and custom application programs to operate with SharePoint 2007, design a company-wide security plan that includes portal solutions, and provide troubleshooting and Help Desk services.
Windows Server Hyper-V 2016 Management Integration Services
Windows Server Hyper-V 2016 Security and Compliance Support
Windows Hyper-V 2016 incorporates core technologies initially developed for and refined on Azure, among the world's biggest public clouds. This significantly improves the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, uptime, scale, manageability, reliability and recoverability. Progent’s Microsoft-certified consulting team can help you to assess the benefits of Hyper-V 2016 for your organization, configure pilot systems to verify the ability of Hyper-V 2016 to run your vital applications, design a cost-effective network architecture for a cloud-centric or hybrid installation, develop and carry out a non-disruptive upgrade strategy, train your IT management and support staff, and deliver ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 solution delivers the highest possible business value.
Best Cisco CCIE Remote Computer Consulting Companies
Information Technology Consultant Cisco Router
Progent's CCIE-certified network infrastructure experts have extensive experience assisting Internet Service Providers to architect, deploy, administer, tune, and troubleshoot fault-tolerant, scalable network solutions suitable for shared public networks.
ERP Programming Firm
Microsoft Expert MAS 90 Outsourced Programming
Besides providing access to Microsoft Dynamics GP consultants, Progent can provide consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Microsoft Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, management help, upgrade support, and 1-on-1 or group online training customized to meet your specific needs. Progent's experts also can show you how to build and maintain a secure, robust server and communications foundation to run your ERP, MRP and accounting solutions.
SCCM 2016 Migration IT Consulting
SCCM 2016 MAM Integration
System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, streamlines compliance settings management, keeps track of network assets, guards against company data leakage, provides health reporting, enables secure end-user self service, and delivers a single control mechanism for administering mixed-operating system networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can help you with any facet of planning, implementing, operating and troubleshooting a SCCM 2016 deployment for on-premises, cloud-based, or hybrid networks.
Technology Consulting Services Call Desk for Telecommuters
Support Remote Working
Progent has two decades of experience assisting small and mid-size companies to design, implement, tune, administer, and debug IT networks that incorporate at-home workers.
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