Fast Remote Consulting for Reston Virginia UNIX, Linux, or Solaris SystemsFor small companies in Reston Virginia, Progent offers support for computer systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that feature a combination of UNIX and Microsoft technology. Progent has delivered online support to companies in all 50 states in the United States. (See Progent's customer testimonials). Progent also can furnish the consultation CCIE-qualified network specialists for complex infrastructure issues, plus the services of CISA and CISSP-certified security engineers to handle high-level security architecture and disaster recovery preparedness.

Progent's online support engineers offer excellent value because they are equipped with the practical experience and the sophisticated technology to solve the majority of network issues quickly. Efficient support lowers direct expenses since solutions take up fewer chargeable consulting minutes. Remote support also eliminates the cost of dispatching a consultant to your office. Your company benefits additionally with incidental expenses by reducing or avoiding system downtime and related costs due to business disruption, upset customers and vendors, idle employees, and distracted management.

Progent's pricing model for remote support is structured to maximize the impact of your network support investment. Progent bills per minute for telephone-based assistance, so you pay exclusively for the services that you actually get. In contrast to typical online support companies, Progent asks for no service activation fee or minimum fees. Progent's per-minute granularity and simple policy for billing do away with situations where speedy. minor solutions somehow turn into substantial invoices. Progent's skill at solving technical issues quickly translates into your business spending less money.

Progent's Remote Support Technologies
Through years of experience, Progent has developed an array of customized technologies and field-tested processes that ensure the maximum level of effectiveness for remote help and repair for small company IT systems. Progent provides protected Virtual Private Network support for gateways from a variety of leading vendors including Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Protected VPN technology enables the staff of Progent's online support team to connect to your environment remotely without breaching corporate security.

Progent's powerful service reporting application stores thorough documentation of all service that Progent's clients have been provided. Progent's staff consultants have the benefit of the specifics of all help provided to every Progent client by any Progent engineer. This history of trouble tickets and repairs is organized as a readily retrievable internal database that permits Progent's online technical experts to share their knowledge company-wide to ensure that the quality of Progent's technical support grows over time. Progent's advanced certifications and working associations with important technology companies including Cisco and Microsoft permit access to other extensive technical support databases and permit fast access to vendors' in-house product engineers so Progent's online service specialists can come up with the most efficient resolutions promptly.

Initiate Remote UNIX/Linux, Sun Solaris, or macOS and OS X Network Assistance from Progent
To access Progent's phone services in Reston Virginia or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have a critical requirement for IT support, visit Immediate Emergency Support.

Phone-based Network Support Services Offered Progent
Progent's phone-based support professionals have certified skills in a comprehensive set of technologies. This broad range of technical skills allows Progent's consultants to address virtually any problem likely to crop up in a small or midsize business network. Credentials earned by Progent support experts in UNIX/Linux technologies include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications earned by Progent technical support experts include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional (CCVP), and Design Professional.

To help businesses with mixed-OS environments, Progent also offers the skills of consultants with advanced Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include CISM consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) consultants.

Remote services available from Progent to clients in Reston include:

  • UNIX/Linux, Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX, Linux, Solaris, and macOS and OS X remote consulting services cover a wide range of information technology such as system infrastructure, messaging solutions, network and operational security, UNIX and Windows coexistence, virtual server technologies for server economization and simplified management, and migration from older applications to current Microsoft Windows or Linux-powered environments. Progent's team-oriented approach to solving technical problems enables quick escalation, when required, to consultants with appropriate expertise to handle challenging situations. This expedites repair of urgent problems, reduces network downtime, and lowers support expense.

    Progent's UNIX and Linux support engineers can offer emergency online help for diagnosing anomalies affecting UNIX, Linux, or Solaris systems powered by popular variants of UNIX including:

    • Apple macOS and OS X
    • Sun Solaris
    • IBM AIX Operating System
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO
    • SGI/Irix
    Major Linux platforms for which Progent offers expert support include:
    • RedHat
    • SUSE
    • Debian GNU/Linux
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert for Complex Network Problem Solving
    Cisco Infrastructure Engineers for Reston VirginiaThe Cisco Certified Internetwork Expert (CCIE) certification is the top accreditation for networking consultants, and indicates a person's network technology knowledge at the master level. CCIEs know how to handle the most intractable challenges associated with network planning, integration, maintenance, protection, and problem solving. Cisco CCIEs operate closely with Cisco's internal engineers in analyzing anomalies with IOS Software network management utilities and developing alternate approaches or identifying program updates. Cisco CCIEs are an excellent cost-effectiveness since their broad expertise allows them to solve the most difficult problems rapidly. In common instances, less qualified consultants can struggle for hours or even days with identical tasks that a Cisco-qualified CCIE can resolve in a few minutes. Few service organizations make CCIEs accessible to support small and mid-size companies. Progent offers quick telephone contact with a Cisco-qualified CCIE so you can get timely assistance for severe network infrastructure problems that are hurting worker efficiency but are outside the comfort zone of your regular network service personnel. Progent's Cisco-qualified CCIE consultants can tie into your network using sophisticated on-line troubleshooting tools in order to perform quick, secure, and affordable analysis and repair. Progent's Cisco-qualified CCIEs offer expertise in the entire range of Cisco's top-selling selection of connectivity devices including PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Modules, secure broadband and integrated services routers, wireless access points and bridges, Cisco Meraki cloud-managed access points, Voice over IP (VoIP) phones and systems, Catalyst Series switches, plus VPN solutions.

  • Authorized MS Windows Support
    Microsoft Windows Experts for Reston VirginiaProgent's Microsoft-certified remote support professionals can deliver network troubleshooting and consulting assistance for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your company the expertise of consulting professionals who can assist your company with a broad variety of technology support services such as Windows Server 2012 R2 integration, Windows Server 2008 R2 installation, Microsoft Exchange Server 2019 planning and configuration, Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 integration, Microsoft Exchange 2010 monitoring and support, SharePoint Server 2016 migration consulting services, SharePoint 2019 design and deployment, Microsoft Teams expertise, Skype for Business Server migration consulting, Microsoft Lync Server 2013 management and Microsoft Communications Server 2007 upgrade, Microsoft Forefront TMG administration and ISA Server maintenance, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) network monitoring, Project Server planning, Small Business Server consulting, and Windows 2012 R2 Essentials cloud integration.

    Progent also can deliver a broad array of remote desktop services including Windows 7 migration support, moving to 64-bit workstation software, configuring Office 2010, and streamlining desktop configuration.

  • CISSP, ISSAP, and CISM Certified Network Security Consultants
    CISSP Certified System Security Professionals for Reston VirginiaProgent's certified CISSP and ISSAP network security engineers can provide a variety of security services that can improve the protection of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against internal or external threats or assist your company to recover quickly after a damaging penetration. Security consulting services available from Progent include: comprehensive network security audits using utilities such as GFI LANguard, EEYE Vulnerability Scanner, and products from Metasploit and Nikto; quick cleanup after virus and worm attacks; setting up firewalls; establishing secure architectures for remote and mobile access; securing your email system against spam and directory harvest attacks; and instituting 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers expert online consulting to help businesses of any size connect their information networks with leading public clouds including Azure and Amazon Web Services. Progent can help you to plan and administer hybrid environments that support Windows and Linux operating systems and applications in either cloud-centric systems or in hybrid architectures that seamlessly combine physical IT assets along with cloud services. To assist you to integrate public cloud services with networks, Progent can provide a range of cloud integration support services that include Office 365 integration with on-premises Exchange, Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud planning and integration consulting. Progent has more than two decades of background delivering advanced consulting support online, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.
Special Support Services Offered by Progent
Progent offers the services of world-class remote consulting experts for special projects that small companies frequently need. Progent's charges for ongoing consulting projects are determined according to the level of expertise of the engineers required. Progent's experience with these important areas of computer technology enables clients to complete critical initiatives economically and on schedule. Progent's project-based remote consulting solutions include:
  • Help Desk Support
    Progent's Help Desk Call Center service options for small businesses with environments that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Call Center process consulting. Progent's Standard Call Center services are well suited for smaller companies who don't have the money or time to create an in-house Help Desk but who want fast access to an effective Help Desk with proficient phone support as well as the technical depth to escalate complex tasks to high-level consultants.

    Progentís Help Desk Co-management services make it possible for your business to share responsibilities for Help Desk services seamlessly between your IT team and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progentís shared Help Desk service is an advanced service desk solution based on the top PSA platform for managing service requests, ticket lifecycle, accountability, status tracking, and metrics.

    Progent's Help Desk Call Center consulting services can aid you in building an effective new Help Desk Call Center or enhancing your current one, identifying or enhancing Help Desk Call Center application software to meet the special demands of your corporation, or providing temporary phone support staff to work with your existing Call Center team during demanding scenarios such as software transitions, major updates, or rolling out brand new applications.

    Progent's Call Center staff of seasoned network consultants provides your customers in Reston Virginia fast contact with an efficient network service group with substantial experience providing telephone-based help and online troubleshooting for computer environments powered by UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's mission is to earn the Help Desk the reputation as a significant enabler of business productivity, and Progent's target is to solve and not simply document network problems.

  • Business Applications Support: Education, Customization, and Troubleshooting
    Progent's Applications Consulting staff provides remote professional consulting support and education in special application fields including Enterprise Requirements Planning, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can provide consulting expertise, custom development, and training for Microsoft applications including Microsoft CRM, Office Project, MS Office Word, and Microsoft Office Excel. To read additional information concerning Progent's consulting, programming, and education services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.

    Progent's Mac professionals can nurture the imaginative elements of Apple Mac computing by delivering phone-based consulting services and education in imaging, audio, and video. Progent's consultants offer help in a large selection of Macintosh applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also assist you with special projects like scanning or digitizing audio or video or setting up an audio/video post production studio.

    Remote Network and Server Monitoring Services
    Progent can provide businesses in Reston Virginia online network monitoring services based on MS System Center Operations Manager network monitoring and reporting, customized by Progent to suit your environment so that your IT maintenance is proactive rather than reactive. By exposing possible issues before they result in downtime, automated monitoring can head off stressful and costly service breakdowns. Progent can also use system monitoring products like Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or macOS and OS X systems, Microsoft systems, or systems based on a variety of OS platforms.

How Your Reston Virginia Business Can Contact Progent's Remote Service Professionals
To contact Progent about emergency online help with UNIX/Linux, Sun Solaris, or macOS and OS X environments, visit Progent's Nationwide Remote Help, call 1-800-993-9400, or refer to Contact Progent.

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Onsite IT Consulting
Progent locations in Washington DC Metro Area

City Address Phone Link
Alexandria 2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
United States
(517) 302-7958 Alexandria Network Support Services
Baltimore 300 E. Lombard St, Suite 840
Baltimore, MD 21202
United States
(667) 771-9100 Baltimore Network Support Services
Reston One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
United States
(571) 392-5565 Reston Network Support Services
Rockville 1 Research Court, Suite 450
Rockville, MD 20850
United States
(240) 454-0044 Rockville Network Support Services
Washington 1629 K St NW, Suite 300
Washington, DC 20006
United States
(202) 851-2383 Washington Network Support Services

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    Top Rated Microsoft Exchange Support

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    Progent can provide affordable remote consulting to help your business to design, configure, and fix any aspect of your iOS and Windows integration efforts and is available for quick tasks to help you get past occasional technical bottlenecks or long-term engagements to help you finish large-scale projects on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you create or maintain a resilient, secure and efficient network infrastructure that aligns with your computing model. Progent also offers remote and onsite training to help manage and use your iOS devices in a secure, team-oriented environment that optimizes the business value of your information network.

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    For smaller companies, network security and compliance can be too complex to stay ahead of but too dangerous to ignore. The largest largest enterprises have been breached, and the top cloud service providers have occasionally been knocked out. It looks like there's no place to run. Progent makes it affordable for small and midsize companies to implement critical IT security projects successfully by offering the advantage of billed time to the nearest minute without any minimum billing for remote help. This means you can have access to a world-class information consultant to provide precisely the knowledge you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist you with any aspect of system security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and designing a comprehensive security strategy.

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    Progent's Microsoft-certified engineers can help you design, document, carry out, administer, and troubleshoot a system-wide migration to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit environment to make sure it handles all of the important 32-bit applications which you intend to retain plus the latest 64-bit versions of software you plan to run.

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    System Center Configuration Manager automates software deployment at scale, streamlines security and compliance settings control, keeps track of network assets, protects against company data leakage, performs health monitoring, enables secure end-user self service, and delivers a single control mechanism for managing multi-OS ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud experts can help you with any facet of designing, installing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid networks.

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    Progent's UNIX platform support services provide small companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise offers you a convenient single source to help you build and manage a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian GNU/Linux and Mandrake.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide web-based control and world-class protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage. Email Guard's on-premises gateway device provides a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.

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    Progentís Cisco-Certified network consultants provide professional PIX Firewall consulting services encompassing design, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack security, and safe connectivity services. Ranging from compact, easy-to-install desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible combination of protection, speed and reliability for business environments of all sizes. PIX firewalls are build around a proven, specially designed operating system, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible management solutions. Progentís network consultants can show you how to choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent's Check Point consultants can show you how to select and configure Check Point Software Firewall and VPN utilities and appliances powered by Check Point's security platform to provide an economical and effective security solution for your corporate network. Progent can also show you how to configure other Check Point technologies such as Check Point ZoneAlarm and Check Point Power-1 firewalls with security solutions from other vendors and provide a central source for on-going network support, maintenance, training, and consulting expertise.

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    Progent's Sun Solaris family support experts provide small and mid-size companies and developers support for administering and maintaining Sun Solaris environments that coexist with Microsoft-based networks. Progent can give your business contact with Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise offers you a convenient single consulting firm to show you how to build and manage a protected and reliable cross-platform network and communications infrastructure that allows Sun Solaris and Microsoft coexistence by combining Microsoft Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.

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    SQL Server 2016 offers significant enhancements in speed, scale, data security, high-availability, mobile computing integration, and integrated analytics and reporting. Innovations include PolyBase for processing structured and unstructured files simultaneously for big data applications, Hadoop integration, Dynamic Data Masking, Mobile Reports, and centralized management of on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can provide remote and on-premises expertise to help organizations of all sizes to configure, manage or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft technologies including Windows Server, Exchange, SharePoint Server, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.

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    Progent's Reseller Program for IT Service Firms lets you take advantage of Progent's information technology engineers while retaining your own brand as a transparent extension of your IT services team.

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    Progentís staff of Microsoft and Cisco Premier consultants average longer than ten years of hands-on industry background, at the forefront of network service, performing a wide variety of technical projects for an extensive array of businesses. Every Progent support professional shares a refined set of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its consulting personnel. This guarantees that you get not only expert technical help, but also a consultant with proven methods for using technical knowledge to fix actual network problems quickly.

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    Progent's Data Center professionals can show you how to find high availability data centers that meet the specific needs of your business. High availability collocation sites are especially attractive to small organizations due to of their affordability and simplified logistics compared to taking a do-it-yourself strategy. Attempting to create an in-house data center that offers even a basic level of fault tolerance is too expensive for typical small businesses. Progent is ready to help you get all the benefits of high availability data centers and fault tolerant colo sites by offering a full array of engineering and support services.

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    Progent's seasoned solution designers and software developers can help your business to build customizations to Microsoft GP that support the unique requirement of your organization without losing the advantages of seamless Windows integration and connectivity. Progent can also offer expertise with a variety of software development technologies that can be used to create user-interface and data integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier with VBA, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.

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    Progent offers the guidance of a CRISC-certified risk management expert to help you to design and implement an enterprise risk management (ERM) solution following best practices identified by CRISC and geared to align with your organization's risk tolerance, business goals, and budgetary guidelines.

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    Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. UniFi devices installed on multiple venues with thousands of access points can be remotely provisioned and managed with free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, troubleshooting, monitoring, and reporting. Progent offers the skills of veteran wireless professionals who can help you to assess the benefits of Ubiquitiís UniFi products for your environment and help you to plan, install, manage, and troubleshoot your UniFi ecosystem.

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    Progent's Microsoft-certified experts have 20 years of background providing e-mail and integrated telecommunications/email solutions for businesses. Progent offers affordable Microsoft Exchange 2007 Server consulting services to enhance email security and virus protection, provide high availability email, and implement remote and mobile email connectivity. Progentís Microsoft Exchange consulting and support offerings can assist you in designing and implementing a Microsoft Exchange update or a migration from a legacy SMPT server or outdated Microsoft Email software such as Exchange 5.5 to Exchange Server 2010.

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    Progentís staff of Microsoft and Cisco Certified consultants average more than ten years of hands-on professional experience, in the trenches of network support, executing a broad variety of technical tasks for a large mix of businesses. Every Progent support professional shares a proven collection of personal best practices which are combined into company-wide leading practices standards that Progent instills in its support staff. This guarantees that you get not just world-class technical skills, but also a consultant with field-tested methods for using computer knowledge to repair real-world network problems rapidly.

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    For desktop and application virtualization, Progent offers the support of a Citrix XenDesktop consultant who can assist your company to design a XenDesktop environment that maximizes the strategic value of your IT network; integrate XenDesktop technology with your physical and virtual servers, user computers, and printers; upgrade your existing desktop virtualization software to the latest versions of XenDesktop; and deliver advanced remote troubleshooting. Progent can also instruct your network managers to follow industry leading practices to maintain your XenDesktop solution effectively.

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    Progent offers three basic kinds of Help Desk services including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco experts gives your clients easy access to a dependable technical resource with years of experience providing phone support and online troubleshooting for IT systems based on Microsoft products. Progent's focus is on earning the support Help Desk a respected reputation as a key contributor to business performance. Progent's goal is to resolve and not merely report problems.

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    Progent can provide the expertise of certified engineers and seasoned database application developers, DBAs, project managers, Cisco-certified network engineers, disaster recovery/business continuity specialists, and certified data security consultants to help your business to assess the potential benefits of Microsoft SQL Server 2012 for your business, install pilot environments at your datacenter or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and define a cost-effective and secure IT infrastructure that helps you realize the full business benefit of SQL Server 2012.

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    ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network operating efficiently by checking the state of vital assets that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT staff and your assigned Progent consultant so all potential problems can be addressed before they can impact productivity.

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    Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, enhancing and fixing Microsoft SCOM environments and can provide organizations of all sizes advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or onsite technical support to assist you to remediate serious issues uncovered by Microsoft SCOM 2012.

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    Progent provide organizations of any size world-class IT online or onsite consulting services for information systems based on Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also can provide security expertise for businesses ranging from the small office to the global enterprise.

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    Progentís wireless consultants can help small companies design, choose, evaluate, configure and support secure building-to-building wireless bridges that integrate seamlessly into your existing network while providing a degree of protection that equals or exceeds wired interfaces. Progent offers expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can show you how to identify and deploy the wireless link technology that match your business needs.

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    Progent's Windows Server 2016 disaster recovery experts can assist your organization to plan and deploy a DR solution based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using low-cost equipment, VM Load Balancing for improving the performance and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, economical deployment of a stretch cluster quorum arbitration point.

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