Enlarging your remote workforce may have a significant effect on IT infrastructure, security/compliance, and corporate culture. Progent has two decades of background assisting businesses of all sizes to design, configure, administer, tune, and debug IT networks that incorporate a remote workforce. Progent can assist your Reston company to select the appropriate technologies and follow best practices in creating and maintaining a safe virtual solution for teleworkers that facilitates collaboration and delivers top business value. Progent offers support services ranging from as-needed expertise for helping you past occasional IT bottlenecks to full project management to help you successfully complete mission-critical tasks.

Progent can help Reston, Virginia businesses to succeed with any facet of building a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, data security, backup/restore solutions, and streamlined management.

Cybersecurity for Remote Workers
Teleworkers often run their personal computers and work in a physically unsecured space. This worsens their exposure to cyber threats and demands careful use of firewalls, remote security monitoring, and the enforcement of policies in compliance with best practices. Progent's seasoned roster of certified cybersecurity professionals can assist your company to plan, deploy and manage a modern cybersecurity solution that protects sensitive information in IT networks that incorporate telecommuters.

  • Firewalls enable companies to build a network that can be securely accessed by on-premises users and by teleworkers, mobile workers, vendors, clients, and other stakeholders. Modern firewall appliances allow you to assign and control appropriate access rights to different classes of users and to expand your IT network and modify your security as your business evolves and as network attacks become increasingly complex. Progent supports both new and legacy firewall appliances from all major vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall support services, visit firewall configuration and support expertise.
  • Online Endpoint Security Monitoring makes it possible to track the disparate devices used by teleworkers and either reject or identify and mitigate the latest threats like ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is installed on each protected endpoint device, watching all activity and utilizing advanced machine learning and full execution context to detect zero-day threats at inception. When a cyberattack is discovered, ProSight ASM instantly disconnects the infected endpoint device from the network to quarantine the malware. Because the ProSight ASM agent is self-contained, endpoint devices stay secure even when they are disconnected from the Internet. For more information about ProSight ASM, refer to remote endpoint monitoring for teleworkers.
  • Security Audits can evaluate the vulnerability of your information system to all types of external and internal security threats for a network that incorporates an at-home workforce. Progent can deploy remote, automated cybersecurity inventory scanning for quickly and affordably detecting a wide variety of security holes that can be found via the Internet. Progent's endpoint security audit experts, which can be provided by network security professionals with top certifications such as CISA, ISSAP, and GIAC, can help your company to evaluate your operations and governance policies and review your WAN infrastructure to enable you to implement top-level protection for your telecommuters.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient work-from-home environment for your Reston, Virginia company, call 1-800-993-9400 or go to Contact Progent.

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    Small to mid-sized businesses can now get all the benefits of Operations Manager and also have fast access to Progentís Microsoft and Cisco certified IT support professionals. With Progent's affordably priced IT service packages, mid-size businesses can select a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager 2007 to provide small business networks world-class availability, protection and productivity.

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    Progent is a Microsoft Certified Partner and has earned special competencies such as Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest customer endorsement and are afforded the closest operational relationship with Microsoft. The understanding, capabilities, and dedication needed to achieve the level of Microsoft Certified Partner benefits Progent's clients by allowing Progent to provide your business better technical solutions for your IT system.

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    Progentís IT outsourcing services provide economical computer consulting for medium-size corporations. Whether it involves planning system architecture, creating an in-house Help Desk or using an outside one, deploying a new e-mail system, monitoring your system, or developing an on-line business solution, outsourcing your IT engineering services can smooth out costs and eliminate uncertainties, permitting IT support budgets to grow in a more linear and manageable fashion than is feasible by assembling a bulky, knowledgeable internal IT organization. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to create a secure and robust system architecture for your critical Windows-based applications including Windows Server 2008, Exchange Server, and Microsoft SQL Server 2008.

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    Progent can deliver a wide array of cost-effective services to assist your business to install, configure, repair, and manage workstations and laptops based on Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide onsite or remote assistance for individual computers or notebooks or work with your business to plan and implement a company-wide rollout of new or updated operating system software and business applications. Progent can also provide engineers and technicians to help you to prepare for and complete a site relocation or merger organized to cause minimal interruption to your business.

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    Progent's Microsoft certified consultants offers remote and onsite consulting expertise to help you to administer, maintain, and repair PCs powered by Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, data and identity protection, backup and restore, online access, mobile device integration, wireless network design, and remote network monitoring.

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