For office networks located throughout the state ofRhode Island, Progent's Microsoft certified consultants can deliver online support and remote troubleshooting to repair your network systems problems fast and cost effectively. Progent has developed world-class expertise, advanced software utilities, and support databases to troubleshoot and resolve computer network problems while avoiding the cost and delays normally associated with onsite service visits.
If yourRhode Islandcompany is situated outside of the larger metropolitan areas such asProvidence, Warwick, or Cranston, your local network systems support options may be limited in skills, or unavailable during urgent situations. This can result in a network environment that is unusable or causing wasted time due to technical problems going unresolved for too long. Progentís team of seasoned network professionals average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a extensive range of technical tasks for a diverse range of customers. This means you obtain not just the technical skills needed for the task, but a consultant with field proven methods for applying that expertise to deliver affordable network solutions.
Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates application and device deployment at scale, centralizes compliance settings management, inventories network assets, guards against corporate data leakage, performs health reporting, enables safe self service, and offers a common control mechanism for managing multi-OS networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud experts can help you with any facet of planning, installing, using and troubleshooting a SCCM 2016 solution for local, cloud, or hybrid networks.
Progent's Online Consulting, Programming and Training Services for Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel application consultants offer a broad variety of remote support services to help your organization to design, program, test, install, manage, and debug business applications based on any version of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can assist you to migrate your legacy Excel applications to the newest versions of Excel, support Excel on iOS and Google Android mobile devices, and resolve compatibility issues between various releases of Excel. Progent can provide on-demand support to organizations looking for a fast solution to a stubborn problem related to Excel and Progent can also provide comprehensive project management support for upgrading or creating mission-critical application software based on Office Excel. Progent's cost-effective webinar training for Office Excel can be custom tailored to address the needs of individual users or teams.
Planning and Configuration Support for Meraki Cloud-managed Wi-Fi APs
Progent's Cisco Meraki wireless AP experts offer online and onsite support to help organizations of any size to design, install, maintain, expand or repair Wi-Fi networks that include Cisco Meraki cloud-managed APs. Progent can help you to configure and manage Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products including Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to build a seamless network infrastructure that delivers identical access, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi clients irrespective of their location or device. (Check out Meraki switches configuration and management.)
NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering along with continual replication to deliver rapid, zero data loss disaster recovery between datacenters that are up to 185 miles (300km) apart. Progent can provide access to a NetApp MetroCluster expert who can help your business to design, configure, administer, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that meets your technical needs and budget. Progent can ensure you follow best practices for installing your MetroCluster solution by delivering guidance with tasks like assigning disk pools and shelf IDs, arranging plexes layout, provisioning volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your peered clusters, and testing your DR system to show compliance with industry standards and government mandates.
Exchange Server 2016 Migration Support Services
Progent's certified MS Exchange Server 2016 consultants can help your business in any and all phases of your migration to Exchange 2016 such as planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines, databases and log files; configuring HLB for high-availability CAS services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Citrix Virtual Windows Desktop Support Services
Progent's Citrix-certified virtual desktop consultants can assist you to plan, install, administer, and support a virtualized Windows application delivery system by offering XenDesktop expertise and XenApp support. Progent's Cisco-certified CCIE network engineers can show you how to enhance your infrastructure for delivering server-side and client-side applications, and Progent's datacenter support consultants can assist your organization to administer and support an off-site datacenter that offers high availability, enhanced security, and rapid recovery. Progent can also assist you manage and support other virtualization platforms from Citrix by providing XenServer consulting services and Citrix Essentials for Hyper-V support.
Part-time Chief Information Officer Services
Progent can supply companies with an information management professional who can act as a temporary or part-time CIO. This veteran technology officer can offer long-term direction to assist you to deploy sensible IT products to improve business operations so they align better with your corporate goals. Your company can create and install a well conceived IT plan without incurring the expense of a full-time senior IT executive. Critical services Progent's temporary Chief Information Officer can carry out include growth strategies, rationalizing technology budgets, building models for Return on Investment, analyzing workflows, negotiating contracts with suppliers, defining security and compliance standards, cash flow management, automating data center administration, software revision tracking, IT asset documentation control, and disaster recovery preparedness.
ProSight Data Protection Services Managed Backup and Recovery
ProSight Data Protection Services cloud backup offers small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates your backup activities and allows rapid restoration of vital files, applications and VMs that have become lost or damaged as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images/, plus Microsoft Hyper-V and VMware virtual machine images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can deliver world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data. Find out more about the entire ProSight family of low-cost managed services for small and mid-size organizations.
Microsoft SQL Server Software Programming
Progent's SQL Server application developers can help you to create and maintain applications based on Microsoft's SQL Server database platform. Progent follows leading practices to build scalable, manageable SQL Server applications and is able to work with a customer's IT staff to deliver projects in a timely and cost-effective manner. Progent for can assist your company to create Microsoft SQL Server applications by providing a broad selection of consulting support services including specification of features and scope, data tier architecture, data migration, T-SQL programming, software installation, capacity planning, performance tuning, backup and restoration strategies, clustering, consolidation of stored procedures, replication solutions, security and compliance, and fault tolerance.
Planning and Support Expertise for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified Microsoft SCOM 2012 consulting experts have more than a decade of background designing, deploying, enhancing and fixing SCOM solutions and offer organizations of all sizes expert remote or on-premises consulting services for SCOM 2012. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to install and set up SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can deliver responsive online or on-premises technical support to assist you to remediate serious issues uncovered by SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager expertise to assist your organization to migrate efficiently from Operations Manager 2016 to SCOM 2016.
Responsiveness of Progent's Technical Response Center for Remote Computer Support
Progent's Technical Response Center (TRC) is dedicated to providing the best level of online IT support services possible for both emergency and non-critical problems. For emergency issues that impact many users, crucial people, or a line-of-business application, the Technical Response Center can engage in less than an hour. For standard problems, the TRC will in two hours or less. In all cases, your trouble ticket will be created quickly and accurately, You will receive an acknowledgement from the ticketing system, and the TRC will check with you on every resolved problem to confirm you are comfortable with the outcome and willing to close out the ticket. Find out more details about Progent's TRC Customer Commitment.
SharePoint Server 2016 Migration and Hybrid Integration Consulting
Microsoft SharePoint 2016, intended for on-premises installations of the SharePoint content management platform, offers deep integration with Azure-hosted SharePoint Online and Office 365 to enable hybrid network models that transparently unify on-premises and cloud-based infrastructure and services. Additional enhancements include rapid deployment with the new MinRole role-based topology installation feature, larger scale, faster performance, tighter cybersecurity, enterprise analytics with Power BI integration, and a more engaging user interface for collaboration. Progent's Microsoft-certified consultants can provide economical online and on-premises expertise, application development, and debugging services for businesses of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint. To learn more, see SharePoint Server 2016 Migration and Hybrid Deployment Expertise.
Talk to a Progent Computer Consultant
To find out how to get in touch with a Progent computer consultant for online or onsite help, phone 1-800-993-9400 or go to Online Network Help.