For small company networks located throughout the state of Rhode Island, Progent's Microsoft certified professionals can provide phone support and troubleshooting to fix your computer system problems fast and affordably. Progent has developed top-notch skills, advanced software tools, and support databases to identify and resolve IT problems without the high cost and time delays associated with in-person technical service visits.
If your Rhode Island organization is situated outside of the larger metro areas such as Providence, Warwick, or Cranston, your nearby network systems support options may be limited in technical expertise, or unavailable during an emergency. This results in a computer network that is unstable or causing efficiency loss due to technical problems going unresolved for too long. Progentís team of expert network consultants average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a large range of technical projects for a extensive range of clients. This means you obtain not just the technical competency needed for the task, but a consultant with field proven methods for applying that expertise to deliver affordable network solutions.
Cisco Firepower Firewalls Consulting Expertise
Cisco's Firepower NGFWs Firewalls provide a major performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and include centralized management and automation of advanced cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco-certified CCIE-certified firewall experts can assist you to plan and carry out a smooth migration to Cisco Firepower Series firewalls from from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's subscription-based security services to build and centrally manage network ecosystems that include branch offices, data centers, private clouds and public clouds. For more information about Cisco's Firepower family of Next Generation Firewalls, see Firepower firewalls consulting expertise.
Remote Technical Support for Microsoft Windows and Cisco-based Networking Environments
Progentís Technical Response Center provides expert remote support for Microsoft Windows and Cisco-based environments anywhere in the U.S. Progent's certified engineers have the knowledge and experience to assist you to troubleshoot and solve tough network problems quickly and affordably. The scope of technical expertise offered by Progent's staff of engineers makes it possible to escalate even the most difficult problems to the right subject matter experts as necessary. Whether you require one-time phone support and remote troubleshooting or continuing availability of a Help Desk Technical Response Center, Progent's consultants can provide your company with enterprise-level expertise without the high cost and administrative hassle of maintaining a big in-house support organization.
Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultants offer advanced online support services to assist companies of all sizes to integrate their networks with popular public clouds including Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage cost-effective hybrid ecosystems that can include Windows and Linux systems and applications in hybrid topologies that combine on-premises IT assets along with cloud services. To help you to integrate public cloud services with networks, Progent offers a variety of public cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments and Microsoft Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and debugging.
Microsoft Dynamics NAV Consulting
The most recent edition of Microsoft Dynamics NAV ERP includes several new features such as Personalized Role Centers, improved management information and reporting capabilities, and advanced workflow support. Progent's Microsoft Dynamics NAV consulting experts offer software development, configuration and debugging support to help you to take advantage of Microsoft Dynamics NAV. Progentís consultants can help you to integrate MS Dynamics NAV to additional systems and applications. Also, Progent can assist your organization to design and analyze data warehouses so you can improve your understanding of your business, attract additional clients, expand your marketing strategies, and build productive alliances.
BI Reporting Consulting and Troubleshooting
Progentís BI reporting consultants offer online and on premises consulting to help your organization with any phase of business intelligence (BI) reporting from troubleshooting or enhancing applications to planning and implementing an advanced BI solution. Progent's management reporting experts can assist your company to maintain your existing reporting system, help you to upgrade reports and databases from a discontinued reporting platform to a modern one, and provide custom remote training tailored to your individual needs. Progentís business reporting and analytics professionals can provide experience in the leading business intelligence reporting platforms including the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Builder.
Dynamics GP Upgrade and System Integration Consulting Services
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for nearly 20 years and Progent has delivered integration, software development, training, and debugging since the platform's debut. Progent can provide advanced expertise for upgrading legacy Dynamics GP ERP systems. Progent can help your business to plan, test, and carry out a cost-effective upgrade from a an outdated release of GP to the current release of Dynamics GP, Learn} about Progent's Dynamics GP migration and integration consulting services.
Design and Deployment Support for Cisco's Meraki Indoor and Outdoor Wi-Fi Access Points
Progent's Cisco Meraki wireless AP consultants offer remote and onsite support services to assist organizations of all sizes to design, install, manage, expand or repair Wi-Fi networks that utilize Cisco Meraki cloud-managed wireless access points. Progent can help you to configure and manage Cisco's Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure other Cisco technology including switches, ASR routers and ASA firewalls to build a cohesive ecosystem that provides identical access, performance, security, manageability and uptime for wired and Wi-Fi clients irrespective of their mobility or device. (Refer to Meraki switches configuration and management.)
Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief discussion with a Progent backup/recovery expert. The interview is intended to assess your company's preparedness either to block or recover quickly from a ransomware incident. Progent will work with you directly to collect information concerning your current antivirus tools and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to build a cost-effective AV and backup system that aligns with your business requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report.
Progent's Consulting and Training Services for Office Word and Microsoft Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word experts offer a wide selection of economical remote support services to help your organization to manage and troubleshoot your current Microsoft Word solution or assist you to upgrade to a current version of Office Word. Support available from Progent's experts include VBA programming, isolating and resolving compatibility problems between various releases of Word, interfacing Word with other Office applications such as Excel and Microsoft Outlook or with third-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone and tablet synchronization, and remote Microsoft Office Word training classes tailored for your special requirements.
Expert Support Services for Systems at Colocation Sites
There are several hundred world-class data center colocation sites in the and larger metropolitan areas throughout the U.S., and Progent's colocation center support team can enhance your network's fault tolerance and performance by helping you choose a colocation site that meets the particular requirements of your company such as geographic location, space, communications, affordability, and extra additional features and services. Progentís colocation center IT services are intended for businesses with hardware housed at colo hosting facilities and requiring timely on-premises service at the collocation facility plus online support from Microsoft and Cisco Premier Certified professionals. Progent offers a selection of co-location center support services such as system architecture analysis, Windows and UNIX server integration and maintenance, tech support for server and telecommunications infrastructure, development and installation of high availability systems, architecting and implementing layered security structures, firewall integration and support, configuring load balancing environments, and planning high-availability server clustering systems.
Extended Hours Online Support
Progent's low-priced after-hours remote support program provides companies 24x7 access to online support from Progent's Technical Response Center (TRC). Services available beyond regular business hours include fixing problems with Microsoft server products, Microsoft Windows desktop troubleshooting, assistance with MS Office applications, network and system backup/restore, and fundamental routing and switching help for Cisco technology.
MS Exchange Server 2019 Deployment Services
Progent can assist your organization in any facet of your migration to Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and implementing Windows Hyper-V; setting up hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with Microsoft Office 365; and setting up Outlook. To learn more, see Progent's Microsoft Exchange 2019 Server integration services.
System Center Data Protection Manager (SCDPM) Support Services
System Center 2016 Data Protection Manager (SCDPM 2016) provides small to medium-size organizations near-continuous backup and simplified recovery capabilities for Microsoft networks. Data Protection Manager 2016 delivers application-aware protection for key platforms like Microsoft SQL, Exchange and SharePoint, protects Windows and Linux VMs, supports virtual machines hosted by Windows Hyper-V and VMware, and can use Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified SCDPM 2016 consulting experts can help you to design, implement, administer, and troubleshoot an enterprise-wide backup/recovery system built around System Center 2016 Data Protection Manager. Progent can help you to upgrade from an older release of Data Protection Manager or from a legacy system, and Progent can tune your DPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployment models. Progent can provide online or onsite consulting expertise and can deliver as-needed expertise to help you through technical bottlenecks or provide comprehensive project management or co-management support to make sure you complete your SCDPM 2016 initiative on schedule and within your budget.
Talk to a Progent Network Consultant
To learn how you can contact a Progent network support expert for remote or onsite support in , call 1-800-993-9400 or visit Online Computer Help.