For business network systems located throughout the state of Rhode Island, Progent's Microsoft and Cisco certified engineers can deliver online support and troubleshooting to repair your network troubles fast and affordably. Progent has acquired top-notch skills, sophisticated tools, and support databases to diagnose and resolve computer network problems while avoiding the cost and delays associated with on-site service dispatches.
If your Rhode Island small business is located beyond the larger urban areas such as Providence, Warwick, or Cranston, your local network systems support choices may be limited in expertise, or not available during a crisis. This can result in a computer network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progentís team of network professionals average more than twelve years of real-world industry experience, in the trenches of IT support, performing a broad range of technical projects for a extensive range of customers. This means you get not only the technical expertise needed for the task, but an expert with proven methods for applying that expertise to deliver excellent network solutions.
ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by tracking the health of vital computers that drive your business network. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT personnel and your Progent engineering consultant so that any looming problems can be addressed before they have a chance to disrupt productivity. Read about the entire ProSight line of affordable network management outsourcing services for small organizations.
Immediate Help for Urgent Issues
With Progentís urgent online computer troubleshooting services, your company can get immediate help for issues that are causing network disruption. Remote help does away with the lengthy delay and higher cost required for on-site network help. For ordinary network administration tasks, Progentís online support engineers can complete the majority of jobs within a few minutes of receiving a request, instead of forcing your company to live with a problem for hours for on-site support to arrive.
Integration Help for Office 365 Apps and Cloud Services
Office 365 is Microsoft's expanding family of productivity apps and cloud services available on a monthly or annual subscription basis. Office 365 applications and cloud services are offered in an array of product bundles intended for markets ranging from students and home offices to global enterprises. Progent offers quick and affordable online access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can help you to evaluate the wealth of subscription options offered with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants offer expertise with cross-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and maintain hybrid ecosystems that transparently combine on-premises and cloud-based resources.
ProSight DPS Managed Backup and Recovery
Progent's ProSight Data Protection Services cloud backup and disaster recovery provides small and mid-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates your backup activities and enables fast restoration of vital data, apps and virtual machines that have become lost or damaged due to hardware breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images/, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can deliver world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical information. Read about Progent's complete ProSight series of low-cost managed services for small and mid-size businesses.
Disaster Recovery/Business Continuity Planning Consulting Services
Progent offers high-level remote consulting for business continuity planning, validation, and education to help you to respond to possible catastrophes, minimize downtime for your essential IT operations, eliminate data loss, and meet examiners' letters and contractual requirements. Progent's business continuity consultants can work closely with your executive and network support group to provide business impact evaluation, identify dependencies, specify the assets required to operate your organization, determine key network functions and specify allowable restoration times, qualify hot backup sites, configure safe offsite access capability for crucial workers, plan notification systems and assign responsibilities for personnel, write a complete recovery plan, and train management and technical staff to carry your business continuity solution. Progent's Windows Server 2016 disaster recovery consultants can help you to design and build an affordable disaster recovery solution for multi-site or hybrid cloud deployments using failover cluster technology proven in Microsoft's Azure cloud.
Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 experts can deliver a variety of network consulting services to help organizations of any size to maintain, manage, and repair networks that include workstations, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration support.
Progent's Consulting and Development Services for Microsoft SQL Server 2016
Microsoft SQL Server 2016 introduces significant enhancements in speed, capacity, data security, uptime, mobile computing support, and built-in analytics and reporting. New features include PolyBase for handling structured and unstructured files in one appliance for big data applications, R language integration, Dynamic Data Masking, Mobile Reports, and seamless management of local and cloud resources. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide remote and onsite support to assist organizations of all sizes to plan, implement, manage or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager.
Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to design and implement a wireless LAN adapted to your facilities, providing you a WLAN that delivers the reception, performance, load-handling capability, Quality of Service, data protection, and hand-off ability your company needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive on-premises service. Progentís onsite survey features onsite walkthroughs, RF and security assessment of your existing wireless network, analysis of your buildingís layout, testing for radio frequency interference, RF propagation modeling, identification of the best placement for customer-specified WAPs such as Cisco Aironet access points, Meraki access points and Apple AirPort equipment, and a detailed document defining the new WLAN.
WatchGuard Firewall Configuration Expertise
Progent's WatchGuard consultants can show you how to integrate WatchGuard Firepower Firewall security appliances that align with your security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or migrate to current WatchGuard Firebox firewalls. To learn more about Progent's consulting services for WatchGuard firewalls, see WatchGuard firewall integration consulting.
Cisco ASA and PIX Firewall and Firepower Services Consulting
The new Cisco ASA 5500-X Series of firewalls with Firepower Services deliver substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network experts can help your company to maintain your current PIX or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your business to plan, configure, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software provides small and mid-size organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as low as five minutes for reducing your Recovery Point Objective, military-grade encryption, granular restore options for individual files and emails, support for Windows Cluster Shared Volumes and for vCenter for managing larger environments, and support for Microsoft VSS technology to back up live virtual machines without downtime. Progent is an Altaro partner and offers a wide array of consulting services to help you to design, install, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup. For details, see Altaro VM Backup Certified Consultants.
Microsoft Exchange Server 2010 Upgrade Help
Progent's Microsoft-certified Exchange Server 2010 consultants can help your organization to maintain and troubleshoot your existing Exchange 2010 Server environment or provide the expertise of certified Microsoft Exchange 2016 professionals and Office 365 Exchange Online consultants to help you assess the benefits of upgrading to a modern version of Exchange that offers fast return on investment by increasing your workers' efficiency, lowering the cost of hardware and service, streamlining administration, and consolidating your vital communications platforms.
Get in Touch with a Progent Computer Consultant
To learn how you can access a Progent computer consultant for remote or on-premises support in #(state), call 1-800-993-9400 or go to Online Computer Support.