For small office computer networks located throughout the state ofRhode Island, Progent's Microsoft qualified engineers can provide phone help and troubleshooting to resolve your computer system issues quickly and cost effectively. Progent has developed top-notch expertise, advanced software tools, and support knowledge bases to diagnose and repair computer network problems without the cost and time delays normally associated with onsite technical service dispatches.
If yourRhode Islandcompany is located outside of the larger metro areas such asProvidence, Warwick, or Cranston, your nearby computer network support choices may be limited in skills, or unavailable during an emergency. This results in a computer network that is unpredictable or causing productivity loss due to technical problems going unresolved for too long. Progentís team of field proven network consultants average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a large variety of technical tasks for a extensive range of clients. This means you obtain not just the technical competency needed for the job, but a consultant with field proven methods for applying that expertise to assist with efficient network solutions.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting service provides complete hosting of a small company's production servers in a solution that gives the highest degree of availability and expandability and is in addition simple to transfer to any data center. Progent's Private Cloud hosting and management services are based upon mature virtualization techniques that allow small businesses with multi- platform environments to economize dramatically on the costs of capital equipment, system maintenance, and IT administration while achieving enterprise-class fault tolerance and an unmatched level of vendor independence. Learn about Progent's ProSight family of managed IT services for small organizations.
Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to design and implement a wireless LAN optimized for your environment, offering your business a wireless solution that has the coverage, performance, load-handling capability, QoS, security, and roaming ability your business needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive onsite service. Progentís on-premises survey features onsite inspection, RF and security audits of your current WLAN, analysis of your site's floor plans, testing for RF interference, RF propagation modeling, identification of optimum placement for client-requested Wireless Access Points (WAPs) including Aironet APs, Cisco Meraki cloud-managed APs and Apple AirPort equipment, and a detailed report describing the new WLAN.
Part-time Chief Information Officer Support Services
Progent can provide businesses with an information management expert who can serve as a temporary or part-time Chief Information Officer. This experienced technology executive can offer long-term direction to help you to deploy appropriate technology to improve business processes so they match more closely with your business goals. Your company can create and install a well conceived information technology plan without incurring the cost of a full-time Chief Information Officer. Critical services Progent's temporary Chief Information Officer can perform include growth strategies, planning IT budgets, creating models for TCO and ROI, optimizing workflows, negotiating contracts with suppliers, defining security standards, cash flow management, automating network administration, software revision tracking, network asset documentation management, and disaster recovery preparedness.
Network Infrastructure Consulting Expertise for An At-Home Workforce
Progent can assist small and medium-size companies to design, configure and debug the infrastructure to support offsite workers. Areas of network infrastructure for which Progent's experts offer assistance include secure and efficient VPN tunnel connections, Virtual Desktop Infrastructure software, router setup, Wi-Fi network planning and implementation, and robust Internet access. For information about Progent's infrastructure expertise for teleworkers, go to infrastructure guidance for teleworkers.
ProSight LAN Watch Server and Desktop Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating efficiently by tracking the state of critical assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your specified IT staff and your assigned Progent engineering consultant so that all potential problems can be resolved before they have a chance to impact your network. Find out about the entire ProSight line of affordable network management outsourcing services for small and mid-size businesses.
SQL Server 2012 Consulting
Progent can provide the expertise of certified SQL Server 2012 consultants as well as experienced database application developers, database administrators, project managers, network infrastructure architects, business continuity specialists, and security professionals to help you to maintain your Microsoft SQL Server 2012 solution and define an efficient and safe IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012. Progent can also help you to upgrade to SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.
Consulting Expertise for Managing and Monitoring the Remote Endpoints of Your Telecommuters
Progent can assist small and mid-size companies to install unified remote endpoint management systems for administering endpoints used by at-home workers. For information about ways Progent's consultants can help your company to manage the remote endpoints of your at-home workforce, go to expertise for managing and monitoring the remote endpoints of your telecommuters.
Progent's Online Consulting, Programming and Training Services for Microsoft Office Excel and Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a wide range of online support services to help you to plan, develop, test, deploy, administer, and debug applications powered by any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist your business to upgrade your current Excel applications to the latest versions of Excel, integrate Excel with iOS and Android mobile devices, and resolve compatibility issues between different releases of Office Excel. Progent offers as-needed help to clients who need a fast solution to a stubborn issue associated with Office Excel and Progent can also provide full project management support for migrating or developing mission-critical application software built on Excel. Progent's cost-effective online training for Excel can be custom tailored to address the special requirements of individual users or teams.
Check Point Next Generation Firewall Configuration Consulting
Progent's Check Point firewall consultants can show you how to plan, integrate, and administer firewall environments built around Check Point Next Generation firewalls and Check Point's cloud-based SandBlast security services. To find out about Progent's consulting and support services for Check Point firewalls, see Check Point next generation firewall configuration consulting.
Cisco IOS software Upgrade Consulting
If your network incorporates Cisco appliances, you may be using an old version of Cisco IOS, the control software used in most Cisco router and current Cisco switches. Cisco often publishes upgrades to IOS in order to correct bugs, shore up security gaps, or add features. Unfortunately, updating Cisco IOS or other Cisco operating systems can be a challenge, depending upon your Cisco device and your system environment. For example, there could be limitations of internal RAM that could cause a new software version to execute incorrectly. Progent's Cisco CCIE network engineers offer a wide array of services associated with upgrading Cisco IOS software or any other Cisco control software like IOS XR, CallManager or Unified Communications Manager (CUCM). Progent can perform version audits of your router software, propose sensible updates, prepare Cisco appliances, copy software images/, activate and test your Cisco software, optimize performance, resolve issues, and train your network support staff how to take advantage of all significant new capabilities.
Web Development Services
If you need to revamp your company Web site, develop internal Webs for functions like HR or employee training, build a standout Web presence for a new business, or create world-class, data-driven web applications, Progent can provide talented and experienced web designers and programmers. Progent's consultants can also help you to host your web solutions by building and managing a protected, dependable server and connectivity infrastructure that includes offsite and wireless access. Services offered by Progent's Experts Team include web design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one training for leading web authoring platforms. For database-intensive web sites, Progent can provide the services of MS SQL Server programmers, Oracle developers and DBAs, and MySQL experts.
Data Backup/Restore Consulting Services
Progent's backup experts offer consulting support for a wide array of utilities and services that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX servers and desktops plus laptops and smartphones. Progent supports all major backup platforms by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake Availability integration. Progent can also provide help with Acronis Backup and Recovery, Mozy, Retrospect, Time Machine, Symantec Backup Exec, BackupAssist, CrashPlan PRO, and Solaris FLARs. For enterprises, Progent offers VMware Site Recovery Manager and NSX consulting. In addition, Progent's ProSight Data Protection Services are available to small and medium-sized organizations as a low cost outsourced solution for secure backup and disaster recovery.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP trunk experts and Cisco CUBE integration consultants can help you to design, deploy, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent offers affordable online or on-premises expertise to assist you to move efficiently to an advanced unified communications ecosystem that delivers fast ROI. Progent's certified Microsoft collaboration experts can assist you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms such as Skype for Business Server or Lync Server for connectivity to a SIP-based IP PSTN trunk.
Contact a Progent Computer Consultant
To see how to get in touch with a Progent computer support expert for online or on-premises assistance in #(state), phone 1-800-993-9400 or visit Remote Network Help.