If your business computer network is in the state of Rhode Island you now have quick phone-based technical support from a UNIX or CCIE-certified professional to fix critical problems that threaten your network. Progent retains among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants available online of any nationwide service firm in the U.S. The cost is competitive, charges are per minute, sign-up is fast, and service is unbeatable.
In case your Rhode Island small business is situated some distance from larger urban areas like Providence, Warwick, or Cranston, contact with UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers could be problematic when you have a network crash. This could mean a loss of income for your business, angry clients, idle workers, and defocused management. By contacting Progent, you can get in touch with a Certified professional who can offer expertise whenever you have to have it to get your information system on line.
Since Progent charges for telephone-based service on a per-minute basis, your business pays just for support received. Progent requires no service activation fee. Some remote consulting firms apply substantial minimum fees or charge for every fifteen minutes or more. Progent's fine granularity and simple pricing model eliminate unexpectedly large tabs for speedy solutions.
If your Rhode Island business needs remote support for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's remote support, call 866-776-4368, or go to Contact Progent.
What Makes Progent's Online Technical Support Services Special?
Progent's seasoned staff of remote support professionals possesses a wide array of world-class computer knowledge. This enables Progent's online technical support specialists to resolve the most challenging technical problems faster than is feasible with ordinary independent support firms or with the in-house support resources commonly available to smaller companies. Progent has developed the tools and experience to fix technical issues economically in a wide variety of network environments that feature mixtures of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE service specialists have qualified for professional credentials such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support experts also have a variety of key Cisco certifications such as Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
To assist companies that operate networks based on a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's remote support team offers the help of engineers with prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security consulting, Progent provides online contact with professionals who have earned major security credentials such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise combined with Progent's team-oriented approach to repairing technical difficulties allows service escalation, if appropriate, to specialists with relevant competence to resolve unusually intractable jobs. This speeds up remediation of serious problems, prevents system downtime, and minimizes maintenance bills.
For businesses throughout Rhode Island, Progent offers virtually instant remote access to a UNIX, Linux, Sun Solaris, macOS or OS X specialist for critical support to repair technical issues that are affecting productivity and are beyond the skill set of your on-hand network maintenance organization. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Certified consultants can connect to your system using state-of-the-art remote support tools that allow them to provide rapid and economical diagnosis and repair of critical computer issues.
Services Progent's Online Consulting Experts Can Offer Your Rhode Island Business
Progent's network consultants can provide advanced assistance for a comprehensive array of UNIX, Apple OS X, Cisco, and Microsoft technologies including:
Remote Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X phone-based technical support staff can assist Rhode Island small businesses to maintain a large array of IT products and technologies such as system infrastructure, email solutions, security consulting for computer systems and company operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware technologies for processor consolidation and centralized administration, and migration from outdated applications to contemporary environments powered by updated versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's service experts can provide online troubleshooting for systems based on popular variants of the UNIX operating system such as:
macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux products including
Debian GNU/Linux and
Cisco Network Architecture and Security Products
Progent is unmatched in the network support industry for providing immediate and economical communication with Cisco CCIEs. CCIEs are elite networking engineers who earn this prestigious certification by passing intense testing given by Cisco. Usually CCIEs work for large enterprises or nationwide ISPs, and so their skills are not readily accessible to smaller companies.
Progent is among the rare IT technology support providers that ensures that CCIEs stay available to help small and mid-size businesses. In addition, Progent can provide fast access to a Cisco CCIE by telephone so that you can benefit from immediate support for urgent network problems that are hurting your productivity but are outside the comfort zone of your local system maintenance personnel. Progent's CCIE engineers can access your network via sophisticated on-line troubleshooting technology in order to execute quick and economical analysis and repair of urgent network problems.
CCIE and CCNP Certified experts from Progent can help you to design, configure, and maintain an integrated business network that can streamline operations, lower costs, and accelerate the path to profitability. By offering Cisco integrated services routers expertise with Cisco Catalyst switches consulting services and Aironet wireless technology configuration assistance, Progent can greatly improve the business value of your information system in Rhode Island. For more information concerning Progent's expertise in Cisco network appliances, refer to Cisco Network Engineering Expertise.
Microsoft Certified Partner for Phone-based Expertise for MS Windows
Progent's Microsoft-premier remote service experts can provide network repair and IT support for the complete line of Microsoft server products. Progent is a Microsoft Partner and can provide your company the assistance of support engineers who can assist your company with a broad range of technology practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 consulting,
Exchange Server 2010 management,
SharePoint Server 2013 development,
Skype for Business Server configuration consulting and Lync maintenance, Forefront TMG 2010 administration and ISA Server 2006 migration, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online training,
SBS Server 2011 support, and
Windows Essentials migration and cloud integration.
Premier Security Engineers
Progent provides you access to qualified CISM and ISSAP security consultants who can deliver a variety of security solutions to strengthen the resistance of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against internal or external threats or assist your business to recover fast from an assault. Security services available from Progent include: comprehensive security analysis using technologies such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Netcat; rapid recuperation from virus and worm attacks; configuring firewalls; designing safe techniques for remote and mobile access; protecting your email infrastructure from spam and directory harvest attacks; and setting up continual automated monitoring. To read more information about Progent's security expertise for small and medium-size businesses, visit Progent's Professional Services for Network Security.
Applications Support: Online Classes, Custom Development, Troubleshooting
Progent's Mac technology experts can support the creative facets of Macintosh environments by providing help services and education in imaging, audio, and motion video. Progent's support professionals can provide expertise in a variety of Apple Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Team offers in-depth engineering support and training in specific application fields such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom development, and education for Microsoft applications including Microsoft CRM, Office Project, Office Word, and MS Excel. To find out more about Progent's expertise, custom development, and education services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.
Call Center Support Alternatives
Progent offers three programs for Help Desk Call Center services : UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are intended mainly for companies who need the timely accessibility of a professional Call Center but who have limited funds and internal support bandwidth. Progentís Virtual Help Desk is a seamless extension of your existing Helpdesk resources. Progent can operate as a main Help Desk Call Center for your organization, represent an escalation resource for tough network problems, or be available in those instances when your other resources are too busy. Progent's Help Desk Consulting Services can assist you in establishing an efficient new Call Center or improving your existing one, evaluating or customizing Help Desk Call Center software products to address the special requirements of your company, or adding supplemental personnel to operate online in conjunction with your internal Call Center resources during demanding events such as software migrations. To learn more information on Progent's Help Desk Call Center support and outsourcing, see Progent's Help Desk Call Center Support.
Progent's Online Technical Support Tools
Progent has developed an arsenal of customized tools, refined over years of field experience, dedicated to promoting the most advanced standard of service for delivering remote technical help and troubleshooting for small and midsize company information networks. Progent provides secure Virtual Private Network support for gateways from a variety of leading companies including Microsoft, Cisco, Netscreen and Watchguard. Secure VPN remote access enables the experts of Progent's remote service group to link to your network without violating system security.
Progent's powerful service reporting application keeps thorough documentation of all service delivered to Progent's customers. Every authorized Progent staff engineer has access to the details of services rendered to each client by any team member. This history of problems and solutions is organized as an easily accessible internal database that permits Progent's remote support professionals to share their knowledge with the whole team to make sure that the effectiveness of Progent's support improves over time. Progent's partnerships with key industry leaders such as Cisco and Microsoft make available additional vast support databases and to vendors' internal engineering staff that enable Progent's remote service experts to come up with the best solutions promptly.
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Expert Now
To learn how to ask a UNIX/Linux consultant or a Cisco certified CCIE for urgent online consulting expertise in Rhode Island, phone 1-800-993-9400 or go to Expert Online Network Help.