If your company computer network is in Rhode Island you now have fast remote access to a UNIX or Cisco CCIE consultant to resolve complex problems involving your network. Progent maintains one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts accessible remotely of any nationwide support organization in the United States. Rates are competitive, billing is by the minute, sign-up is fast, and support is world class.
In case your Rhode Island company is situated away from more populated metropolitan neighborhoods like Providence, Warwick, or Cranston, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts may be problematic when you have a crisis. This could mean lost income for your company, upset customers, idle employees, and distracted management. By utilizing Progent's online services, you can get in touch with a Premier engineer who can provide expertise when you have to have it to get your system on line.
Since Progent charges for phone service on a per-minute basis, your company pays only for support provided. Progent requires no initialization fee. Some online service organizations demand significant minimum fees or bill for each fifteen minutes or longer. Progent's small granularity and simple pricing model eliminate big tabs for quick repairs.
If your Rhode Island company needs technical help for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's remote help, phone 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Technical Support Services Special?
Progent's seasoned staff of remote support professionals has a broad array of world-class information technology skills. This allows Progent's remote service experts to deal successfully with the most complex network trouble faster than is feasible with ordinary independent service organizations or with the in-house support resources commonly found in smaller companies. Progent has developed the technology and experience to repair technical issues economically in a wide variety of computer environments that feature mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CISCO CCIE service specialists have qualified for advanced credentials such as Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support engineers also have a variety of key Cisco certifications which include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional (CCVP), CCDA and CCDP.
To assist businesses who run environments featuring a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's online support group can provide the help of engineers have earned important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering advanced security expertise, Progent offers remote support from engineers who have been awarded recognized security certifications including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional consultants. The scope of Progent's expertise coupled with Progent's cooperative approach to repairing network difficulties streamlines service escalation, when called for, to specialists with relevant competence to deal with particularly intractable support calls. This speeds up resolutions of serious problems, avoids network downtime, and minimizes maintenance bills.
For companies throughout Rhode Island, Progent enables virtually instant remote access to a UNIX, Linux, Solaris, Apple macOS or OS X consultant for urgent expertise to fix network issues that are hurting your business and are beyond the skill set of your ordinary network support organization. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Certified network experts can interface with your computer environment using the latest remote troubleshooting tools that allow them to perform fast and efficient analysis and resolution of serious computer issues.
Services Progent's Remote Support Experts Can Offer Your Rhode Island Business
Progent's network consultants can offer expert assistance for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows solutions including:
Remote Support Services for UNIX, Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X phone-based network support team can help Rhode Island small businesses to maintain a comprehensive set of computer products and technologies including system infrastructure, messaging solutions, security consulting for networks and company processes, Windows coexistence with UNIX/Linux, Solaris, or macOS and OS X systems, VMware options for server consolidation and centralized management, and moving from dated applications to contemporary solutions powered by newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's support experts offer remote technical help for computers based on leading derivatives of the UNIX platform including:
Apple macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX or mainstream Linux products including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the network support arena for offering fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are elite network engineers who are awarded this prestigious certification only after intense examinations administered by Cisco. Most Cisco CCIEs work for big corporations or national ISPs, and as a result their services are not conveniently accessible to small and medium-size businesses.
CCIE Authorized experts from Progent can help your business to architect, implement, and support a converged network infrastructure that can simplify business processes, cut expenses, and speed time to profitability. By providing Cisco integrated services routers experience with Catalyst switches consulting services and Cisco Aironet wireless technology integration assistance, Progent can greatly improve the business value of your information system in Rhode Island. To see additional information about Progent's services for Cisco network appliances, see Cisco Network Consulting Services.
Microsoft Partner for Phone-based Technical Support for MS Windows
Progent's Microsoft-expert remote support experts can deliver computer problem solving and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your company the expertise of support engineers who can assist you with a broad range of platform expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 maintenance,
MS Exchange Server 2019 deployment,
MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 consulting,
Exchange Server 2010 monitoring and support,
SharePoint Server 2016 migration expertise,
SharePoint Server 2019 planning and deployment,
Microsoft Skype for Business Server integration consulting and Lync Server maintenance, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise,
SQL Server 2016 integration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online training,
SBS Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Certified Security Consultants
Progent offers you the services of accredited CISM, CISSP and ISSAP security engineers who can deliver a variety of system protection solutions to enhance the resistance of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X network against internal or external threats or assist your business to revive promptly from an attack. Security services offered by Progent include: comprehensive security analysis using utilities such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds and Hydra; rapid recovery from virus and worm attacks; configuring firewalls; designing secure architectures for off-site and mobile connectivity; securing your email infrastructure from viruses, spam and DHA attacks; and offering 24x7 network monitoring. To learn more information about Progent's security support for small and midsize companies, refer to Progent's Engineering Support for System Security.
Applications Support: Online Classes, Development, Troubleshooting
Progent's Apple Mac technology experts can promote the creative aspect of Macintosh environments by offering consulting services and training in graphics, audio, and video. Progent's consultants can provide expertise in a range of Apple Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team offers professional consulting support and education in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, customization, and training for familiar Microsoft business applications such as CRM, MS Project, MS Word, and MS Office Excel. To find out more information concerning Progent's consulting, customization, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.
Help Desk Support Alternatives
Progent provides several programs for Help Desk services that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-authorized network infrastructure specialists. Progent's Help Desk team of seasoned UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to provide your clients convenient contact with a dependable support team with years of background delivering phone support and remote access repair service for small and medium-size business information systems. Progent's concentration is on earning the Call Center a positive image as a major driver of business productivity, and Progent's target is to fix rather than simply document problems. To learn more about Progent's Help Desk support and outsourcing, visit Progent's Help Desk Call Center Services.
Progent's Remote Service Tools
Progent has developed an arsenal of customized technologies, evolved during years of field experience, focused on allowing the most advanced standard of service for providing remote technical help and troubleshooting for small and medium-size business IT systems. Progent offers secure Virtual Private Network support for VPN gateways from multiple popular companies such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN offsite access permits the consultants of Progent's remote service group to link to your network without violating corporate security.
Progent's sophisticated service database application stores comprehensive records of all support delivered to Progent's customers. Each authorized Progent staff engineer has the benefit of the specifics of support delivered to each customer by any staff engineer. This archive of trouble tickets and solutions is organized as a conveniently accessible proprietary database that permits Progent's remote technical professionals to communicate their experiences with the whole team to ensure that the effectiveness of Progent's technical support improves daily. Progent's certifications with key vendors including Cisco and Microsoft make available other vast support knowledge bases and to vendors' internal support personnel that allow Progent's online service specialists to find the optimal resolutions quickly.
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Immediately
To learn how to contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for urgent phone-based professional help in Rhode Island, phone 1-800-993-9400 or go to Urgent Online Computer Support.