If your company network is inRhode Islandyou can now get fast phone-based help from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE professional to resolve the toughest problems involving your network. Progent offers the services of among the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals accessible by phone of any nationwide support firm in the U.S. The cost is competitive, billing is per minute, sign-up is quick, and support is world class.

If yourRhode Islandbusiness is situated far from major urban neighborhoods likeProvidence, Warwick, or Cranston, help from UNIX or CCIE-certified engineers is often problematic during an urgent situation. This can result in a drop in income for your company, angry clients, unproductive employees, and defocused management. By calling Progent, you can get in touch with a Premier consultant ready to offer help whenever you need it to keep your computer network operating.

Since Progent charges for phone help by the minute, your company is invoiced just for services delivered. Progent imposes no initialization fee. Some online support organizations have large minimum fees or charge for each fifteen minutes or more. Progent's fine granularity and simple pricing mechanism do away with unexpectedly large invoices for quick repairs.

If your Rhode Island company requires online help for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's online help, phone 866-776-4368, or go to Contact Progent.

Why is Progent's Remote Technical Support Services Special?
Progent's experienced team of online consulting professionals has a wide array of in-depth computer skills. This allows Progent's online service experts to resolve the most complex network trouble more quickly than is possible with typical independent support firms or with the internal support staff usually available to smaller businesses. Progent has refined the technology and skills to repair problems efficiently in many different network configurations that feature mixtures of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE service specialists have earned advanced credentials such as Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support experts also have a variety of high-level Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, Voice Professional, CCDA and CCDP.

To assist companies who run networks featuring a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's remote support team makes available the assistance of support specialists with prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide high-level security consulting, Progent offers phone-based contact with engineers with the industry's top security certifications including CISM Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional consultants. The range of Progent's expertise coupled with Progent's cooperative approach to fixing technical difficulties streamlines service escalation, if appropriate, to experts with relevant competence to deal with unusually tough jobs. This accelerates resolutions of urgent network problems, prevents system downtime, and minimizes technical support invoices.

For businesses anywhere in Rhode Island, Progent allows immediate online access to a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for critical help to repair information system problems that are hurting business productivity but are outside the experience of your on-hand network service resources. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Premier network experts can interface with your network using state-of-the-art remote troubleshooting tools that allow them to deliver rapid and efficient evaluation and remediation of serious network problems.

Troubleshooting Services Progent's Online Support Specialists Can Offer Your Rhode Island Business
Progent's service specialists are qualified to deliver advanced help for an extensive set of UNIX, Apple Mac, Cisco, and Microsoft Windows solutions including:

Remote Expertise for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and macOS and OS X online network service team can assist Rhode Island small businesses with an extensive assortment of computer products and technologies that include network architecture, messaging solutions, security consulting for networks and company operations, Microsoft Windows coexistence with UNIX/Linux, Solaris, or macOS and OS X systems, VMware technologies for server economization and centralized management, and moving from out-of-date applications to modern solutions based on newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or MS Windows.

Progent's support professionals offer remote troubleshooting for computers based on popular variants of the UNIX OS including: macOS and OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or common Linux platforms such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Products
Progent leads the IT consulting industry for providing immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking consultants who are awarded this rare credential by completing intense testing given by Cisco. In most cases Cisco CCIEs are hired by large corporations or national Internet service providers, and as a result their help is not readily accessible to smaller companies.

Progent is one of the only IT technology service firms that makes sure that Cisco CCIEs stay accessible to help small and medium sized companies. Also, Progent facilitates fast contact with a Cisco CCIE by phone so you can get immediate assistance for critical system problems that are disrupting your business but are beyond the experience of your usual network maintenance group. Progent's CCIE engineers can tie into your environment using the latest on-line troubleshooting tools in order to provide rapid and economical diagnosis and remediation of critical system anomalies. For more information on Progent's expertise in Cisco infrastructure, visit Cisco Technology Engineering Expertise.

Microsoft Partner for Online Technical Support for Microsoft Windows
Progent's Microsoft-premier remote service experts offer network problem solving and IT help for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your organization the assistance of support professionals who can assist your company with a wide range of platform expertise including Windows Server 2019 migration services, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, MS Exchange 2019 planning and configuration, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 configuration, SharePoint 2019 design and configuration, SharePoint 2016 migration consulting, Microsoft Teams integration, Skype for Business planning and deployment consulting and Microsoft Lync maintenance, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 migration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online training, Small Business Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Security Experts
Progent provides you access to certified CISM, CISA and CISSP security consultants who offer a range of security solutions that can strengthen the resistance of your UNIX/Linux, Solaris, or macOS and OS X network against internal or external threats or assist your business to revive promptly from an assault. Security services provided Progent include: extensive security analysis utilizing tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Solar Winds and Nikto; rapid recuperation from malicious assaults; integrating firewalls; designing secure techniques for off-site and mobile access; protecting your messaging system against viruses, spam and directory harvest attacks; and offering 24x7 proactive monitoring. To find out more information about Progent's security services for small and midsize businesses, visit Progent's Professional Support for System Security.

Applications Support: Online Classes, Customization, Integration
Progent's Apple Mac technology consultants can support the creative aspect of Macintosh environments by providing help services and training in imaging, sound, and motion video. Progent's support professionals offer expertise in a variety of Apple Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Group can supply in-depth engineering support and education in specific application fields such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, customization, and education for familiar Microsoft business applications including CRM, Microsoft Office Project, Word, and Excel. To find out additional information on Progent's consulting, custom development, and education services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.

Help Desk Service and Outsourcing Options
Progent offers a selection of support programs for Help Desk Call Center services that include UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing Services.

Progent is a Microsoft Partner and has a skilled roster of Cisco-certified network experts. Progent's Help Desk Call Center team of experienced UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are available to provide your clients convenient contact with a dependable technical support resource with extensive experience in telephone-based help and online repair service for small and midsize business information systems. Progent's focus is on giving the Help Desk a respected image as a solid driver of business success, and Progent's aim is to resolve rather than just document problems. To find out additional information concerning Progent's Call Center support and outsourcing services, refer to Progent's Help Desk Call Center Services.

Progent's Online Service Tools
Progent's sophisticated customer support database system includes comprehensive histories for all service delivered to Progent's customers. Each active Progent team engineer has access to the specifics of support delivered to each client by any staff engineer. This archive of problems and solutions is structured as a conveniently accessible internal database that allows Progent's remote technical professionals to communicate their knowledge company-wide to make sure that the quality of Progent's support services grows over time. Progent's partnerships with key vendors including Cisco and Microsoft permit access to additional extensive support knowledge bases as well as to vendors' internal engineering personnel that enable Progent's online consulting experts to come up with the best solutions promptly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Specialist Immediately
To find out how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Certified CCIE for urgent online consulting help in Rhode Island, call 1-800-993-9400 or go to Expert Remote Network Help.


An index of content::

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