If your business computer network is in Rhode Island you can now get quick remote contact with a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE expert to assist with complex issues affecting your computer network. Progent offers the services of one of the largest groups of UNIX and CCIE-certified support professionals available online of any independent support organization in the U.S. Rates are competitive, charges are by the minute, sign-up is quick, and support is world class.
In case your Rhode Island office is situated away from more populated metropolitan areas like Providence, Warwick, or Cranston, support from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts is often problematic during a crisis. This could mean a drop in income for your company, upset clients, unproductive employees, and defocused management. By contacting Progent's remote support, you can get in touch with a Premier consultant ready to provide expertise whenever you have to have it to keep your information system operating.
Because Progent bills for telephone-based support per minute, your business is invoiced exclusively for services received. Progent imposes no service activation charge. Many online service firms demand substantial minimum payments or bill for each quarter hour or longer. Progent's fine granularity and straightforward billing model save you from large bills for speedy repairs.
If your Rhode Island business needs technical support for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online support, phone 866-776-4368, or go to Contact Progent.
Why is Progent's Online Support Program Unique?
Progent's experienced staff of online consulting engineers offers a wide range of in-depth computer knowledge. This allows Progent's remote technical support experts to resolve the most complex technical problems more quickly than is feasible with ordinary independent service organizations or with the internal support staff usually found in smaller businesses. Progent has developed the technology and skills to repair technical issues efficiently in a wide variety of computer configurations that feature combinations of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE consultants have earned professional credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service engineers also hold a number of key Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional (CCVP), CCDA and CCDP.
To help businesses that operate environments featuring a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft operating systems, Progent's remote support team makes available the expertise of support specialists who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security expertise, Progent provides online contact with professionals who have earned a variety of security certifications such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to repairing technical problems streamlines service escalation, if appropriate, to experts with sufficient competence to resolve particularly intractable support calls. This accelerates resolutions of urgent problems, prevents network downtime, and reduces maintenance invoices.
For organizations in the state of Rhode Island, Progent allows immediate remote access to a UNIX/Linux, Sun Solaris, macOS or OS X engineer for emergency help to fix computer issues that are threatening business productivity but are outside the scope of your on-hand computer service organization. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Certified consultants can interface with your system using the latest remote support utilities that allow them to perform quick and affordable diagnosis and resolution of critical computer problems.
Services Progent's Phone-based Consulting Experts Can Offer Your Rhode Island Company
Progent's online professionals are qualified to deliver expert support for a comprehensive array of UNIX, Apple Mac, Cisco, and Microsoft Windows technologies including:
Online Expertise for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online technical support team can help Rhode Island small businesses to maintain a large set of computer products and technologies such as system infrastructure, email solutions, security consulting for computer systems and company operations, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware options for server consolidation and streamlined administration, and transitioning from out-of-date systems to modern solutions powered by newer versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's service professionals offer online troubleshooting for computers powered by leading derivatives of the UNIX operating system such as:
Apple macOS and OS X,
IBM AIX Open UNIX,
Berkeley UNIX (BSD),
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages such as
Debian GNU/Linux and
Cisco Network Architecture and Security Technology
Progent leads the network support arena for providing immediate and economical access to Cisco CCIEs. Cisco-certified CCIEs are high-level networking engineers who are awarded this advanced credential by completing strenuous examinations supervised by Cisco. In most cases CCIEs are employed by big enterprises or nationwide Internet service providers (ISPs), and as a result their services are not readily available to the general public.
Cisco Certified experts from Progent can assist you to plan, implement, and support an integrated business network that can simplify operations, cut costs, and accelerate the path to profitability. By combining Cisco routers experience with Catalyst switches support and Aironet wireless products configuration help, Progent can greatly improve the business value of your information network in Rhode Island. To learn more information concerning Progent's expertise in Cisco network appliances, visit Cisco Network Engineering Services.
Microsoft Partner for Remote Technical Support for Windows
Progent's Microsoft-expert remote support professionals can deliver computer system repair and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your organization the assistance of consulting engineers who can assist your company with a broad range of technology expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
Microsoft Exchange 2019 planning and configuration,
MS Exchange Server 2016 migration, Exchange 2013 consulting,
Exchange Server 2010 management,
SharePoint 2016 migration expertise,
SharePoint 2019 design and deployment,
Microsoft Skype for Business Server planning and deployment support and Lync maintenance, Forefront Threat Management Gateway 2010 administration and ISA Server migration, MS SQL Server 2017 consulting,
SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager network monitoring,
Project Server and Server Online planning,
SBS Server consulting, and
Windows Essentials cloud integration.
Certified Security Specialists
Progent offers you the services of qualified CISM and ISSAP security professionals who offer a range of security services to bolster the defenses of your UNIX/Linux, Sun Solaris, or macOS and OS X network against assaults or help your business to recover fast from an assault. Security services provided Progent include: comprehensive security analysis utilizing technologies such as GFI LANguard NSS, AMAP Application Scanner, and software from Solar Winds and Nikto; rapid recuperation from virus and worm attacks; configuring firewalls; designing safe architectures for remote and mobile connectivity; protecting your email system from viruses, spam and DHA attacks; and offering continual proactive monitoring. To read more information about Progent's security support for small and midsize companies, see Progent's Engineering Services for System Security.
Applications Support: Online Classes, Programming, Integration
Progent's Apple Mac technology consultants can support the creative aspect of Mac computing by providing help services and training in imaging, sound, and video. Progent's consultants can provide help in a range of Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Team offers in-depth engineering expertise and training in specific application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom development, and training for popular Microsoft business applications such as CRM, MS Project, MS Word, and MS Office Excel. For additional information concerning Progent's consulting, custom development, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.
Help Desk Support and Outsourcing Options
Progent offers a selection of service offerings for Help Desk assistance including UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing.
Progent's Call Center Outsourcing Services are designed mainly for companies who require the immediate availability of an effective Help Desk Call Center but who have relatively small budgets and IT management resources. Progentís Virtual Help Desk is a seamless extension of your existing Help Desk resources. Progent can operate as a main Call Center for your business, represent an escalation resource for tough technical problems, or be available in overflow instances when your ordinary resources are too busy. Progent's Call Center Consulting Services can aid you in establishing an effective new Call Center or improving your current one, selecting or customizing Help Desk Call Center software products to address the particular needs of your business, or providing temporary staff to work remotely with your in-house Call Center group to deal with demanding scenarios like software migrations. To read additional information on Progent's Help Desk support and outsourcing services, visit Progent's Help Desk Services.
Progent's Online Technical Support Tools
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Specialist Now
Progent's powerful service reporting software stores thorough histories for all support provided to Progent's customers. Each active Progent staff engineer has access to the history of services delivered to each customer by any staff engineer. This database of issues and fixes is organized as a readily searchable proprietary database that allows Progent's online technical engineers to share their experiences with the whole team to make sure that the effectiveness of Progent's support improves daily. Progent's partnerships with major industry leaders including Cisco and Microsoft permit access to other extensive technical support knowledge bases as well as to manufacturers' in-house technical staff that allow Progent's online consulting experts to arrive at the best resolutions promptly.
To learn how to get in touch with a UNIX/Linux engineer or a Certified CCIE for urgent online engineering expertise in Rhode Island, phone 1-800-993-9400 or go to Expert Online Computer Help.