If your business computer network is inRhode Islandyou can depend on fast phone-based technical support from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified consultant to assist with emergency issues affecting your IT network. Progent maintains one of the largest groups of UNIX and CCIE-certified consultants accessible by phone of any independent service organization in the United States. Rates are reasonable, charges are by the minute, sign-up is fast, and service is unbeatable.
In case yourRhode Islandoffice is based some distance from larger urban neighborhoods includingProvidence, Warwick, or Cranston, help from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts could be limited when there's a network crash. This can cause a loss of income for your business, upset clients, idle workers, and distracted executives. By contacting Progent, you have access to a Premier consultant who can deliver assistance whenever you have to have it to get your computer network on line.
Since Progent charges for remote support on a per-minute basis, your business owes only for support delivered. Progent requires no service activation charge. Some remote consulting organizations apply significant minimum fees or bill for every quarter hour or longer. Progent's small granularity and straightforward billing model save you from large bills for quick fixes.
If your Rhode Island company needs remote support for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's online support, phone 866-776-4368, or go to Contact Progent.
What Makes Progent's Online Support Program Unique?
Progent's experienced staff of online consulting engineers has a broad array of in-depth computer knowledge. This allows Progent's online service specialists to resolve the most challenging network trouble more quickly than is feasible with ordinary independent service organizations or with the in-house IT staff commonly available to small or mid-size businesses. Progent has refined the tools and skills to repair technical issues efficiently in many different computer configurations that incorporate combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE support experts have been awarded advanced certifications including Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service experts also have a variety of high-level Cisco credentials including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), Voice Professional, and Design Associate.
To assist businesses who operate networks based on a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's online support team makes available the help of consultants who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security consulting, Progent offers phone-based support from professionals with important security certifications such as Certified Information Security Manager (CISM) Engineers, CISSP specialists, and ISSAP consultants. The range of Progent's technical knowledge combined with Progent's group approach to fixing network difficulties streamlines service escalation, when called for, to specialists with relevant competence to deal with particularly intractable jobs. This speeds up remediation of serious network problems, avoids system downtime, and reduces maintenance invoices.
For businesses anywhere in Rhode Island, Progent offers immediate remote access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X consultant for critical help to troubleshoot technical problems that are impacting productivity but are not within the scope of your ordinary computer service group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Premier service team can connect to your system by means of state-of-the-art remote support tools in order to deliver fast and efficient analysis and repair of serious IT issues.
Troubleshooting Services Progent's Remote Consulting Experts Can Provide Your Rhode Island Business
Progent's service specialists can provide expert help for a comprehensive array of UNIX, Apple Mac, Cisco, and Windows solutions including:
Online Support Services for UNIX, Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based network service team can assist Rhode Island companies with a large set of information products and technologies that include system architecture, messaging support, security consulting for networks and company operations, Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X platforms, virtual server technologies for processor economization and streamlined administration, and moving from older systems to contemporary solutions based on updated versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's support experts offer online technical help for computers based on major versions of UNIX including:
Apple macOS and OS X,
SCO UNIX and
Silicon Graphics IRIX or familiar Linux products including
Cisco Network Architecture and Security Products
Progent is unmatched in the IT consulting arena for offering fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are high-level network engineers who earn this rare certification by completing strenuous testing supervised by Cisco. The vast majority of CCIEs work for large enterprises or national Internet service providers, and consequently their help is not conveniently available to the general public.
Progent is one of the rare IT consulting organizations that ensures that Cisco CCIEs stay available to help small and mid-size businesses. Also, Progent offers quick communication with a Cisco CCIE by telephone so that you can get timely help for urgent network issues that are disrupting your business but are beyond the scope of your ordinary network support personnel. Progent's CCIE consultants can connect to your network by means of sophisticated on-line troubleshooting tools in order to execute fast and cost-effective analysis and resolution of serious network trouble.
CCIE Certified experts from Progent can help you to design, configure, and support an integrated information system that can simplify business processes, reduce costs, and speed the path to profitability. By providing Cisco integrated services routers expertise with Catalyst switches support and Aironet wireless technology integration help, Progent can dramatically enhance the business value of your integrated network in Rhode Island. To learn additional information on Progent's services for Cisco infrastructure, refer to Cisco Network Professional Support.
Microsoft Partner for Phone-based Technical Support for Windows
Progent's Microsoft-premier online support professionals can deliver computer problem solving and consulting assistance for all Microsoft server products. Progent is a Microsoft Partner and can offer your business the assistance of support engineers who can assist your company with a wide variety of technology expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
Microsoft Exchange Server 2019 deployment,
MS Exchange 2016 migration, Microsoft Exchange Server 2013 integration,
Microsoft Exchange Server 2010 management,
SharePoint 2016 migration and hybrid integration consulting,
SharePoint Server 2019 design and deployment,
Microsoft Skype for Business Server integration consulting and Microsoft Lync migration, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online training,
SBS Server support, and
Windows Essentials cloud integration.
Premier Security Engineers
Progent provides you the services of expert CISM and ISSAP security professionals who can deliver a range of system protection services to bolster the protection of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against internal or external threats or help your business to recover quickly from a breach. Security solutions offered by Progent include: comprehensive security audits using utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and utilities from Metasploit and Nikto; fast recuperation from malicious assaults; integrating firewalls; planning safe techniques for off-site and mobile access; protecting your messaging infrastructure from spam and DHA attacks; and offering round-the-clock automated monitoring. To learn more information about Progent's security support for small and midsize businesses, visit Progent's Consulting Support for Network Security.
Business Applications Support: Online Classes, Development, Troubleshooting
Progent's Apple Mac technology experts can support the creative aspect of Mac computing by providing consulting services and training in graphics, audio, and motion video. Progent's support professionals can provide help in a range of Apple Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Group offers professional engineering support and education in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, customization, and training for Microsoft business applications including CRM, MS Office Project, Word, and Microsoft Office Excel. For more information concerning Progent's consulting, programming, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.
Help Desk Call Center Support and Outsourcing Alternatives
Progent provides three service offerings for Call Center assistance : UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are designed mainly for businesses who require the immediate availability of an effective Help Desk but who have relatively small budgets and IT management bandwidth. Progentís Virtual Help Desk is a transparent supplement to your current Helpdesk staff. Progent can operate as a primary Call Center for your organization, serve as an escalation alternative for the most challenging technical problems, or be ready in overflow instances when your ordinary service providers are swamped. Progent's Help Desk Call Center Consulting Services can assist you in building an efficient new Help Desk Call Center or improving your existing one, selecting or customizing Help Desk Call Center software products to address the particular requirements of your company, or providing supplemental personnel to work online with your internal Call Center group to handle demanding scenarios such as system upgrades.
Progent is a Microsoft-Certified Partner and has a large roster of Cisco-authorized network infrastructure experts. Progent's Help Desk team of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals can give your clients convenient communication with a large support resource with extensive experience in telephone-based help and online troubleshooting for small and midsize business information systems. Progent's focus is on earning the Help Desk a positive image as a key contributor to company success, and Progent's charter is to fix rather than merely record problems. To read more about Progent's Help Desk outsourcing, see Progent's Help Desk Support.
Progent's Online Service Tools
Progent has developed a set of optimized technologies, refined during more than a decade of use, dedicated to promoting the most advanced quality of efficiency for delivering online engineering help and troubleshooting for small and medium-size company IT networks. Progent offers safe VPN support for gateways from a variety of leading companies including Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN offsite access allows the consultants of Progent's remote service group to interface to your network remotely without violating corporate security.
Progent's sophisticated service reporting software stores thorough histories of all support delivered to Progent's clients. Every active Progent team engineer has access to the history of support rendered to each client by any staff engineer. This archive of problems and resolutions is organized as a conveniently searchable proprietary database that permits Progent's online technical professionals to communicate their experiences with the whole team to ensure that the quality of Progent's support services improves daily. Progent's partnerships with major industry leaders including Cisco and Microsoft make available additional vast technical support knowledge bases and to vendors' internal support personnel that allow Progent's remote consulting specialists to come up with the optimal resolutions promptly.
Get in Touch with a UNIX/Linux or Cisco Technical Assistance Expert Immediately
To find out how you can ask a UNIX/Linux engineer or a Certified CCIE for emergency remote professional expertise in Rhode Island, phone 1-800-993-9400 or visit Urgent Online Network Support.