For small office networks located anywhere in the state of Rhode Island, Progent's Microsoft authorized technical team members can deliver online help and troubleshooting to repair your computer network problems quickly and cost effectively. Progent has acquired top-notch expertise, sophisticated utilities, and support knowledge bases to diagnose and resolve IT problems without the cost and time delays normally associated with onsite technical service dispatches.

If your Rhode Island small business is located outside of the larger metro areas such as Providence, Warwick, or Cranston, your nearby computer support options may be limited in expertise, or not available during urgent situations. This can result in a network that is unstable or causing wasted time due to technical issues continuing for too long. Progent’s team of network engineers average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a broad range of technical tasks for a diverse range of clients. This means you obtain not just the technical skills needed for the job, but a professional with proven methods for applying those skills to provide affordable network solutions.

ERP Consulting Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies over a quarter century of experience helping manufacturing and service organizations to manage supply chains and streamline key processes to get products to market fast and adhere to customer schedules dependably. Progent can provide the expertise of an ERP consultant with over two decades of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite consulting that can range from as-needed guidance to end-to-end solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Excel and SQL integration, training, and DBA services. For more information, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Planning and Support Services for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can help organizations of any size to adhere to leading practices to configure SCVMM 2012 hosts and host groups, networking, storage, and library resources; plan, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring. Progent can assist your company to migrate from an older edition of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can help you to optimize and repair your existing SCVMM 2012 ecosystem to make sure you realize maximum return on investment. Progent can also provide Virtual Machine Manager 2016 migration consulting to assist your organization to plan and carry out a smooth migration from Virtual Machine Manager 2012 to SCVMM 2016 in order to take advantage of new assurance features, high availability VMM storage options, and other improvements.

High-level Project Management Experts
For enterprise project management assistance, Progent can provide the services of veteran IT professionals with decades of background as technology project managers for application development, information technology implementation, and business process re-engineering working with organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level project managers offer advanced management expertise to help enterprise clients to follow best practices to ensure that development or deployment projects are successfully completed on time and within budget.

Wireless Site Survey
Progent’s Wireless Site Survey helps you to plan and install a WiFi LAN customized for your environment, offering you a WLAN that delivers the coverage, performance, capacity, Quality of Service, data protection, and roaming capability your business requires. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive onsite service. Progent’s on-premises survey includes physical walkthroughs, spectrum and security audits of your existing wireless network, analysis of your building’s layout, testing for radio frequency interference, RF propagation modeling, identification of the best placement for customer-specified Wireless Access Points (WAPs) such as Cisco Aironet APs, Meraki access points and Apple AirPort devices, and a comprehensive document defining a new WLAN.

Progent is a Certified Microsoft Partner
Because Progent is a Microsoft Partner, each Progent engineer has access to the technology and training resources needed to deliver the best IT support possible. Progent's network outsourcing, Help Desk, Office 365 integration expertise, and software programming services permit small business customers to take advantage of the wide range of skills found in the IT departments of big enterprises without the high expense and distraction of maintaining a self-sufficient in-house network staff.

Cisco Firepower NGFW Series Firewalls Consulting Expertise
Cisco's Firepower NGFWs Firewalls deliver a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and include unified control of advanced security capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco-certified CCIE-certified firewall consultants can help your organization to design and execute an efficient upgrade to Firepower firewalls from legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's security services to create and centrally manage network ecosystems that include local offices, data centers, and cloud resources. For details about Cisco's Firepower portfolio of Next Generation Firewalls (NGFWs), see Firepower Series firewalls consulting experts.

Microsoft Dynamics NAV Consulting
The most recent edition of Microsoft Dynamics NAV ERP includes powerful innovations such as tailored Role Centers, enhanced BI and reporting capabilities, and advanced workflow support. Progent's Dynamics NAV ERP professionals offer custom programming, integration and debugging support to enable your company to get the most from MS Dynamics NAV. Progent’s consultants can show you how to integrate MS Dynamics NAV ERP software to additional services and programs. In addition, Progent can help your organization to design and utilize data warehouses so you can enhance your understanding of your operations, attract more customers, refine your marketing strategies, and build successful partnerships.

Windows Server 2012 R2 Migration and Support
Progent's Microsoft-certified Windows Server 2012 experts can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout plans, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT management, team, create a corporate-wide security strategy, streamline network management, help with application development, and generate and test a disaster recovery/business continuity plan. If you are considering moving from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration experts can assist you to evaluate the benefits of Windows Server 2016 for your business and design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model.

Design and Deployment Consulting for Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified consultants can provide Cisco Aironet Wi-Fi access point configuration support and Cisco Wi-Fi controller integration to help you benefit from the 802.11ac Wi-Fi specification to triple the performance for your wireless network while expanding the signal coverage.

Microsoft Dynamics GP (Great Plains) Consulting Services
Dynamics GP 2015 R2 features a revamped architecture that enhances cloud readiness, works with the most popular handheld devices, permits single login with Microsoft Azure Active Directory, and strengthens security and compliance. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants offer the broad knowledge and hands-on experience to resolve the many IT and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will maximize the return on your investment in this mission-critical platform.

Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top data security vendors to provide web-based management and comprehensive security for your email traffic. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further level of inspection for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall. Learn about the complete ProSight line of affordable network monitoring and management services for small and medium-size organizations.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection services deliver economical in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge tools incorporated within one agent accessible from a unified console. Progent's data protection and virtualization experts can assist your business to design and implement a ProSight ESP deployment that addresses your organization's specific requirements and that helps you achieve and demonstrate compliance with legal and industry information security standards. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require urgent attention. Progent's consultants can also help you to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.

Get in Touch with a Progent Network Support Expert
To see how you can get in touch with a Progent network consultant for remote or on-premises help in , phone 1-800-993-9400 or visit Online Network Help.