For small company computer networks located throughout the state of Rhode Island, Progent's Microsoft and Cisco certified technical experts can deliver remote phone assistance and troubleshooting to solve your computer system troubles fast and cost effectively. Progent has acquired enterprise-grade expertise, software tools, and support knowledge bases to identify and fix IT problems without the expense and time delays normally associated with in-person technical service calls.
If your Rhode Island organization is located beyond the larger metro areas such as Providence, Warwick, or Cranston, your nearby network systems support choices may be limited in technical capability, or unavailable during urgent situations. This can result in a network that is unusable or causing wasted time due to technical problems going unresolved for too long. Progentís staff of seasoned network professionals average more than ten years of real-world industry experience, in the trenches of network support, performing a large range of technical projects for a varied range of customers. This means you obtain not just the technical expertise needed for the job, but a professional with proven methods for applying those skills to assist with affordable network solutions.
Citrix Virtual Desktop Engineering Support
Progent's Citrix desktop virtualization experts can assist your business to design, implement, administer, and support a virtualized Windows desktop and application delivery and management solution by offering Citrix XenDesktop expertise and XenApp support services. Progent's Cisco CCIE network consultants can help you enhance your network for delivering server and client-side applications, and Progent's datacenter support experts can help you to administer and support a remote datacenter that features high availability, enhanced security, and fast disaster recovery. Progent's Citrix technology experts can also help you with additional virtualization products from Citrix by providing Citrix XenServer consulting services and Citrix Essentials for Hyper-V integration.
ProSight Data Protection Services Managed Cloud Backup and Recovery
Progent's ProSight Data Protection Services automated backup and disaster recovery provides small and medium-sized organizations a low cost and fully managed service for secure backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates your backup activities and allows fast recovery of vital data, apps and virtual machines that have become unavailable or damaged as a result of component failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images/, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's backup and recovery specialists can provide advanced expertise to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FIRPA, and PCI and, when necessary, can assist you to restore your critical data. Read more about the complete ProSight series of low-cost managed services for small and medium-size organizations.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX consultant to help you plan, configure, administer and repair VMware vSphere-powered virtualization ecosystem for local datacenters, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere and NSX consultants can provide world-class knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent has in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and hybrid cloud environments that provide high availability, fault tolerance, and disaster recovery.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection consultants can help you to configure Progent's ProSight Email Guard Security Gateway to use specified content policies for monitoring the content of outbound email messages and attachments and blocking users from sending confidential or unauthorized information or spam. ProSight Email Guard's email content filtering technology can also help your business avoid being blacklisted and keep compliant with industry security standards and government mandates including HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Read more about Progent's complete ProSight line of affordable managed services for small and medium-size organizations.
Best Practices Applied by Seasoned Engineers
Many businesses located far from cities with ample expert engineers resort to less qualified or inexperienced local consultants for vital network support. This can result in a network that is unstable or inefficient. Progentís team of Microsoft and Cisco premier engineers average more than a decade of hands-on industry background, in the trenches of network support, performing a wide array of information system services for a diverse mix of clients. Consequently, with Progent you get not only expert network engineering skills, but a consultant who understands computer industry best practices in applying those skills to solve real-world business system problems successfully and in a consistent fashion.
Planning Support services for SharePoint 2013
Progent has been providing SharePoint support since the first SharePoint product was released over a decade ago, and Progent has the breadth and depth of technical know-how to help businesses of all sizes to design and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that add substantial business value to your IT investment. Progent's Microsoft-certified consultants can assist your company to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from a different collaboration solution; decide if an on-premises, Cloud-based or hybrid configuration is most sensible for your organization; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent offers comprehensive project management services or can help in specific tasks associated with your SharePoint 2013 deployment.
ProSight Active Security Monitoring (ASM) Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring endpoint protection solution utilizes cutting edge behavior machine learning technology to guard endpoints and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily escape traditional signature-matching AV products. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to address the entire malware attack progression including protection, identification, mitigation, cleanup, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Find out more about the complete ProSight suite of low-cost managed services for small and mid-size businesses.
Planning and Configuration Support for Cisco's Meraki Cloud-managed Wireless APs
Progent's Meraki Wi-Fi access point experts offer remote and on-premises support services to assist businesses of all sizes to plan, install, manage, upgrade or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to set up and manage Cisco's Meraki-based wireless infrastructure for sites that range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology such as switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that delivers the same access, performance, security, manageability and uptime for wired and Wi-Fi users irrespective of their location or device. (Check out Meraki switches consulting and troubleshooting services.)
SQL Server 2012 Support Services
Progent can provide the expertise of certified SQL Server 2012 consultants as well as experienced database application programmers, database administrators, project managers, Cisco-certified network architects, disaster recovery specialists, and security professionals to assist you to maintain your Microsoft SQL Server 2012 solution and define a cost-effective and secure IT infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012. Progent can also assist you to migrate to Microsoft SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.
Data Backup Consulting Services
Progent's backup experts offer consulting support for a broad array of products and services that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and handhelds. Progent supports all major backup platforms by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake Availability integration. Progent also offers support for Acronis Backup and Recovery, Mozy, Retrospect, Time Machine, Symantec Backup Exec, BackupAssist Software, HP Data Protector, and Oracle Solaris FLARs. For enterprises, Progent can provide VMware Site Recovery Manager and NSX consulting. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and medium-sized organizations as an affordable end-to-end solution for reliable backup/disaster recovery.
Microsoft Azure Integration Consulting
Progent's Azure cloud planning and integration consultants can assist you with any aspect of Microsoft Azure integration including requirements analysis, prerequisites assessment, system design, pilot testing, deployment, automated management, performance tuning, license controls, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can assist your IT staff to configure and debug firewall appliances and VPN connections so that your users can securely access to Azure-based services, and Progent's Microsoft-certified consultants can assist you set up critical Microsoft technologies to work in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist you to create a hybrid environment that seamlessly integrates physical datacenters with Azure services.
Spam and Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top information security vendors to provide web-based management and comprehensive protection for your email traffic. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a further level of inspection for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter. Read more about Progent's entire ProSight portfolio of low-cost network management outsourcing services for small organizations.
Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft has made a strong effort to enable seamless hybrid networks that combine Office 365 Exchange Online and on-premises Exchange. This allows you to have specific Exchange mailboxes located at your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help your organization with any phase of planning, integrating and troubleshooting your hybrid Office 365 network. Progent's Exchange specialists can provide as-needed expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is carried out on time and on budget. To learn more about Progent's consulting support for integrating Office 365 and on-premises Exchange environments, go to Office 365 integration with on-premises Exchange.
Contact a Progent Computer Support Expert
To find out how you can access a Progent computer support expert for online or onsite support in #(state), phone 1-800-993-9400 or visit Online Network Help.