Rhode Island Network System Consultant
for Small and Medium-size Business Networks:
Remote Assistance and Troubleshooting
For small business computer networks located anywhere in the state ofRhode Island, Progent's Microsoft certified professionals can provide phone assistance and remote troubleshooting to solve your network systems problems quickly and cost effectively. Progent has developed enterprise-grade expertise, advanced software tools, and support knowledge bases to identify and resolve network problems without the expense and delays associated with onsite service dispatches.
If yourRhode Islandorganization is located beyond the larger urban areas such asProvidence, Warwick, or Cranston, your nearby computer network support choices may be limited in technical capability, or not available during urgent situations. This can result in a office network that is unstable or causing efficiency loss due to technical issues persisting for too long. Progent’s team of seasoned network engineers average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a broad range of technical tasks for a extensive range of clients. This means you obtain not only the technical skills needed for the task, but a professional with proven methods for applying that expertise to provide excellent network solutions.
Advanced Project Management Experts
For advanced project management assistance, Progent offers the services of senior IT experts with decades of background as technology project managers for program development, information technology deployment, and process re-engineering working with organizations from Big 4 companies to dot-com startups to government agencies. These proven project managers offer world-class management skills to help enterprise clients to follow leading practices to ensure that major projects are successfully completed on time and within budget.
SharePoint 2019 Server Planning and Deployment Consulting
SharePoint 2019 incorporates much of the modern experience drawn from SharePoint Online, providing a transitional platform that bridges the classic UI of SharePoint 2016 and the new SharePoint environment. Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide economical remote and on-premises expertise, application development, and troubleshooting services for organizations of any size who want to upgrade to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help customers plan and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud resources into a seamless intranet system. To find out more, see SharePoint 2019 planning and deployment expertise.
CISM-certified Cybersecurity Management Consultants
Progent can provide the expertise of CISM Premier security management consultants. The Certified Information Security Manager (CISM) committee describes the basic competencies and international standards of performance that information security professionals are required to master. CISM gives business management the assurance that consultants who have qualified for their CISM certification have the background and knowledge to deliver effective security administration and support services.
Convenient Payment via Credit Card
Progent's convenient payment alternatives for Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified VoIP specialists offer Cisco UC560 consulting support to assist you to manage your legacy UC500 VoIP system or plan and carry out an efficient migration to a current VoIP system.
Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultants offer expert online consulting to help organizations of all sizes to integrate their information networks with popular public cloud platforms including Azure and Amazon AWS. Progent can help your it team to plan and administer hybrid environments that can include Windows and Linux operating systems and apps in hybrid topologies that combine physical resources along with cloud services. To assist you to integrate public cloud services with networks, Progent offers a variety of public cloud migration services that include Office 365 Exchange Online integration solutions with on-premises Exchange and Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and debugging.
Online Education for Desktop Applications
Progent provides live online training for a range of client applications. Progent's Webinar training covers areas such as Office 365 Excel and Power BI reporting, Office 365 Word VBA macro programming, PowerPoint collaboration, Outlook security, Microsoft Office Access rapid application development, Microsoft Dynamics GP (Great Plains) customization, and Windows 10 management. Live online training provides all the benefits of conventional classroom sessions, including immediate interaction between students and trainers, but eliminates the costs of travel and the hassle of trying to synchronize the availability of multiple workers.
Planning and Support Services for System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network monitoring and management tools and is designed to offer a centralized solution for configuring and managing virtualized fabric and services across hybrid environments that can incorporate private clouds and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can assist businesses of all sizes with all facets of building, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, help you upgrade smoothly from older releases of Virtual Machine Manager, develop workflows for creating and deploying VMs and VM hosts, design high-availability scale-out clusters, integrate your private cloud resources with public clouds, configure virtual switches, develop and debug PowerShell scripts, and assist you to assess the strategic advantages of new technologies like Storage Spaces Direct and Host Guardian Service. Progent's hypervisor professionals offer advanced Windows Hyper-V consulting and VMware vSphere support.
Power BI Solutions
Progent's Power BI consultants can assist your business to design, deploy, maintain, enhance or debug your Power BI business analytics solution. Progent's database experts can assist you to prepare your target data for Power BI visualizations. Progent can help you build and manage a local, cloud based, or hybrid network model for Power BI. For details, visit Progent's Power BI integration services.
Planning and Deployment Consulting for Skype for Business Server
Progent's certified Skype for Business consultants offer remote and on-premises expertise for companies of all sizes to assess the benefits of migrating to Skype for Business Server or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan a local, cloud-based or mixed topology; integrate Skype for Business with SQL Server, Exchange, SharePoint and Office; configure HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security experts can help you to design and verify a security strategy for your Skype for Business deployment that meets government and industry standards. Progent can also help you build a hybrid cloud solution that integrates on-prem Skype for Business with the cloud services Skype for Business Online or Microsoft Teams.
Azure cloud Planning and Integration Consulting Services
Progent's Microsoft Azure cloud planning and integration consultants can assist you with any aspect of Microsoft Azure integration including needs definition, readiness assessment, system design, pre-production testing, implementation, automated management, performance tuning, license controls, disaster recovery preparedness, security planning, and compliance assessment. Progent can assist your IT staff to configure and troubleshoot firewall appliances and VPN tunnels so that your users can safely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange, SQL Server and SharePoint. Progent can also assist you to set up a hybrid ecosystem that seamlessly integrates physical datacenters with Azure services.
Mac Consulting
Progent's engineers offer Apple macOS and OS X clients a variety of services including remote Apple macOS and OS X desktop help, expertise with Mac applications, Office 365 Outlook for Mac and Exchange consulting, Mac security and connectivity consulting, co-existence between Apple macOS and OS X and Windows environments, and individual training. For computer systems built exclusively on Mac or for environments that utilize a mix of Mac, Linux, and MS Windows-based servers and desktops, Progent has the background and knowledge to deal with the challenge of designing, configuring, and maintaining a network solution that is dependable, protected, fast, and aligned with your company's objectives.
Video Conferencing Consulting Services
Progent can provide the services of an accredited video conferencing and telepresence engineer with an extensive background integrating technology from the major video conferencing/telepresence providers including Cisco/TANDBERG, Polycom, and LifeSize and can help your company to plan, configure, upgrade, or troubleshoot a video conferencing solution that preserves your investment and optimizes the strategic value of your IT system. Progent can also provide the services of network infrastructure engineers who can assist businesses of any size to create and troubleshoot a communications network that delivers the performance, dependability, security, and scalability you need to accommodate your telepresence solution.
Google Cloud Platform Integration Consulting
Progent's Google Cloud Platform integration experts offer cost-effective remote and onsite support to assist organizations of any size to move any part of their core IT infrastructure to Google Cloud Platform services. This can save management hassle and equipment expense and enable the use of Google's cutting edge AI and machine learning technology. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.
Microsoft Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 utilizes key features initially designed for and refined on Azure, among the world's biggest public clouds. This significantly improves the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing data security, availability, scale, manageability, dependability and recoverability. Progent’s Microsoft-certified Windows Server 2016 Hyper-V consulting team can assist you to assess the advantages of Hyper-V 2016 for your business, configure test environments to confirm the ability of Hyper-V 2016 to run your vital workloads, plan a cost-effective network architecture for a cloud-centric or hybrid deployment, create and carry out a non-disruptive migration plan, train your IT management and technical support personnel, and provide as-needed consulting and debugging services to ensure that your Hyper-V 2016 investment gives you the highest possible business value.
Cisco ASA Firewall and PIX Firewall and Firepower Services Consulting
The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can help you to manage your legacy PIX or ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and onsite support for ASA 5500-X firewalls with Firepower Services and can help you to plan, configure, tune, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Talk to a Progent Network Consultant
To find out how you can access a Progent computer support expert for online or on-premises expertise, call
An index of content::
Remote Support SQL Server 2019 Big Data Cluster
Remote SQL Server 2019 and Exchange Support and Integration
Progent's certified SQL Server 2019 consultants can assist your organization to evaluate the business case for upgrading to SQL Server 2019 and can provide rapid remote or onsite access to consulting experts in solution design and deployment, application programming, database administration, and network security.
Microsoft Exchange Cluster Network Engineer
Network Consulting Fault Tolerant Interoffice Connectivity
Progent’s fault tolerant network consultants provide non-stop computing support, disaster recovery planning, network load balancing, fault-tolerant interoffice connectivity, fault-tolerant Internet interface design, non-stop data center services, and other 24x7 operations support to help your small business integrate a non-stop environment for strategic applications. Progent has the background to develop affordable, high-availability networks by deploying the evolving library of Windows Cluster servers such as Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent’s Microsoft and Cisco authorized engineers can help you build a fault tolerant mutli-location network with a completely redundant Internet interface and efficient system load balancing.
After Hours SCVMM 2012 PowerShell Professionals
Online Consulting Virtual Machine Manager
Progent's Microsoft-certified consultants can assist businesses of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your business to move from a legacy release of System Center Virtual Machine Manager or from another management platform, and Progent can assist you to enhance and repair your existing SCVMM environment so you realize maximum business value.
Information Risk Assessment Consult
Services Internal Network Security Inventory
Progent provides small businesses two low-cost security evaluation packages that include, for a set fee, remotely administered inventory scans of your security profile which are evaluated by expert information security engineers who assess the results of the scan, present unbiased evaluations of your existing security vulnerability, and make suggestions for improvements. Progent has developed two non-overlapping network security evaluation packages for external and internal security scanning that are priced to meet the budgets of small businesses while offering enterprise-class evaluations of your IT network's exposure to attack.
Microsoft CRM Online Technical Support
Technical Consultant MSCRM
Microsoft CRM helps small companies build positive customer relationships. Built-in Sales and Customer Service components enable in-house staff to share information to help improve sales success and deliver steady, effective customer service. Progent can set up the optimal server and communications environment, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can help you combine Microsoft CRM with your marketing or customer service data.
Hybrid Exchange Online and Exchange on-premises Online Troubleshooting
Office 365 and Android IT Consulting
Microsoft Office 365 Exchange Online lets you utilize cloud-based servers, mailboxes and associated Exchange infrastructure to lower capital expense and administrative overhead. You can deploy Office 365 Exchange Online to run all your mailboxes, or you can run a hybrid solution that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consultants offer budget-friendly online support to assist your organizations to assess the potential advantages of Office 365 Exchange Online, design a solution that aligns with your functional requirements and budget, carry out an efficient migration from your current Exchange system to one that incorporates Exchange Online, train your IT staff and users, and provide ongoing consulting and technical support.
Engineers Dharma ransomware protection and recovery
Consulting Services ProSight Phishing Protection
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based machine learning technology to guard endpoints as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily escape traditional signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud resources and offers a single platform to manage the entire threat progression including blocking, infiltration detection, mitigation, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks.
Consultants Exchange 2007 Server
Exchange 2007 Network Engineer
Progent's expert support team can help you design and deploy an efficient in-place Microsoft Exchange 2007 migration plan that avoids network downtime, simplifies ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-site upgrades, Progent has the background to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and consulting services include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Exchange 2007 Server.
Microsoft Dynamics CRM Computer Engineer
Microsoft CRM IT Consulting
Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture profitable client relationships. Built-in Sales and Customer Service modules enable in-house staff to share data to help promote sales success and deliver consistent, efficient customer service. Progent can configure the optimal server and communications infrastructure, including mobile wireless connectivity, to support MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM consultant who can show you how to combine Microsoft Dynamics CRM with your marketing or customer support databases.
Peppercon eRIC Services
Best Aten IP9001 Consultants
Remote management cards give IT administrators complete control over a server without the need for an on-site visit. Using remote management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to design, deploy, and support a fault-tolerant business network that includes remote management cards and Progent can use these remote management cards to provide low-cost remote technical help. Progent is familiar with a variety of remote server management cards such as Aten remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.
Network Engineer wireless IP phone integration
wireless IP phones and Cisco Unified Communications Manager Online Support Services
Progent's Cisco Wi-Fi VoIP phone configuration consultants offer remote and on-premises assistance to help your organization build and manage a Cisco wireless IP phone solution by delivering integration services that range from debugging the set up of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.
Information Risk Assessment Specialist
Consultancy Internal Cybersecurity Inventory
Progent has created several security service bundles intended to deliver larger enterprises an independent and comprehensive security audit from a group of certified security engineers. All Progent's security assessment packages feature a suite of procedures including automated scans from inside and from outside the company security perimeter, professional interpretation of scanned data by certified security engineers, creation of a paper documenting the results, plus a live high-level executive outbrief and an extensive live review for in-house network administrators.
After Hours Consultant Services Colocation Center Migration
Internet Data Center Integration Services
Colocation sites make it possible for businesses to share enterprise-class data centers for housing network hardware that supports critical applications. Progent's Microsoft and Cisco premier consultants can assist your company with all facets of your colocation program such as selecting and moving to a colocation facility, designing network topology, specifying required equipment, on-premises and on-line troubleshooting, setting up remote network management, and education your support staff.
ProSight Virtual Hosting Engineer
Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size company's production servers in an environment that gives the maximum degree of dependability and scalability and is also easy to move to any data center. ProSight Virtual Hosting and management services are built on proven virtualization platforms that enable small and midsize companies with multi- platform IT systems to economize significantly on the expense of capital investments, infrastructure maintenance, and IT management while achieving enterprise-class fault tolerance and an unmatched level of vendor flexibility.
BlackBerry Enterprise Server Network Consulting
Microsoft Certified Expert Specialist BlackBerry Desktop Manager
Progent can provide the services of RIM BlackBerry-premier consultants who can help small organizations to design, administer, and repair BlackBerry solutions affordably and effectively, eliminating the requirement for an internal BlackBerry expert and reducing the cost and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry specialists offer extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and CISM-certified security engineers. This breadth of knowledge, in conjunction with Progent's proven remote service delivery model, offers small businesses an efficient option for integrating BlackBerry technology productively into their IT network.
Exchange Server Upgrade Specialist
Consultant Services Exchange Server Migration
Progent can provide expert help for each step of your Exchange 2010 migration including outsourced or co-sourced project management services, site readiness preparation, project design and documentation, specification of all new software and hardware required, recommended sourcing, system verification at customer site or at Progent's test facility, setting up transitional coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the solution, deactivating the old servers, and training for client's IT staff and users.
24x7 Wireless Example Application
Case Study Wireless Integration
Progent delivered a wireless integration environment that allowed a school to increase productivity and avoid the ongoing expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is designed for connecting separate sites up to 2.5 miles apart and can extend to even greater ranges. This wireless alternative provided better performance and reliability than simply amplifying the 802.11b network, and because it uses the 5.8Ghz spectrum it offered immunity to outside interference.
Security Firms Juniper J Series Firewall
Cybersecurity Firms Juniper J2320 Router
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
On-site Support Teleworker VoIP
Integration Offsite Workforce VoIP
Progent can assist small and mid-size businesses to set up VoIP platforms to provide their at-home workforce the advantage of seamless access to the company phone system.
Colocation Center Technical Support Services
24 Hour Colocation Center Computer Consulting
Colocation data centers make it possible for companies to share enterprise-class facilities for hosting network hardware that supports vital applications. Progent's Microsoft and Cisco certified consultants can assist your small business with all facets of your colocation program such as selecting and moving to a colo site, designing system architecture, defining hardware, on-premises and remote troubleshooting, establishing remote system management, and education your IT staff.
Microsoft and Cisco Technology Professional Database Development
Microsoft Certified Expert Consulting Services Database Application Development
Progent's Microsoft-certified relational database developers offer small and midsize businesses remote support for leading database platforms including MS SQL Server, Oracle, MySQL, and Office Access. Support services available from Progent include installation and configuration, database design and programming, administration services, replication and synchronization solutions, storage management, performance tuning, migration, security and compliance, backup and recovery systems, problem solving, and training.
Specialists Macintosh OS X
Apple OSX Tiger Remote Support Services
Progent's consultants can provide Apple macOS and OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Entourage and email help, network protection services, and custom education. Progent can help businesses to upgrade to macOS from OS X or other earlier versions of Apple Mac OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone support and Apple iPad management, or migrating to Apple's iCloud. For computer networks built exclusively on Apple macOS or OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of planning, configuring and supporting a network environment that is available, safe, fast and aligned with your organization's business goals.
Consultants NetApp SAN Fabric
MetroCluster Switch Integration Professionals
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with continual replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters that are up to 185 miles apart from each other. Progent's team of seasoned IT experts can assist you to design, deploy, administer, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that meets your technical needs and IT budget. Progent can ensure you adhere to best practices for installing your MetroCluster environment by providing guidance with procedures such as assigning shelf IDs, determining aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and verifying your disaster recovery system to show compliance with industry standards and regulatory mandates.
ISA Server Technology Consulting
Largest ISA 2004 Enterprise Edition Server Technical Support
Progent's Microsoft-certified ISA Server consultants have broad backgrounds developing Microsoft-based security designs for IT networks with many sites, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small business plan and implement an installation of ISA Server 2004 that meets your IT protection requirements without restricting your productivity.
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