Consulting Support for BlackBerry Environments
BlackBerry wireless smartphones were once one of the most successful products for maintaining location-independent access to messaging, calendars, web-based applications, and other critical business data. Progent offers Richmond, Virginia businesses the services of BlackBerry-qualified experts who can assist companies to manage existing BlackBerry environments or transition smoothly to a more popular mobile solution.
As the complexity of small business networks has increased, and as the demand for world-class security, dependability, and recoverability has grown to be the standard for organizations of all sizes, effective integration and support of BlackBerry technology has become more difficult. To deal with issues like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and shared databases, small organizations frequently resort to external consulting professionals who offer expertise in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-qualified consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, dispensing with the need for an internal BlackBerry technology specialist and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's proven online support model, gives small companies an economical solution for incorporating BlackBerry products productively into their business information network.
Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging systems operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft software, configure streamlined management tools to enable you to monitor and control BlackBerry devices throughout your company, recommend security policies that make sense for your business, customize mobile software, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be recovered rapidly and thoroughly.
Consulting Services for BlackBerry BES Server
Research in Motion's high-end platform for managing large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated software allows Exchange, Lotus Domino, or Novell GroupWise users to send and receive emails that stay encrypted in transit to ensure optimum data protection. BES Server also streamlines a wide variety of vital management jobs that span from BlackBerry setup and upgrades to wireless security and high availability.
Progent's BlackBerry-certified engineers can assist you to use RIM BlackBerry BES Server to perform routine jobs like:
- Deploy and manage applications
- Schedule device, application, and policy updates
- Upgrade BlackBerry device firmware remotely
- Control user and group settings with BlackBerry's extensive library of policies
Progent's BlackBerry-qualified engineers can also help your company to use BlackBerry Enterprise Server to perform important procedures not supported by the entry-level BlackBerry BES Server Express. These procedures include:
- Set up and support BES Server's high-availability architecture using VMware
- Deploy BlackBerry smartphones remotely
- Establish custom management roles
- Monitor and report on the integrity of your system
Progent's Online BlackBerry-Qualified Support is Quick and Affordable
For companies in Richmond, Virginia who require quick and economical access to an authorized BlackBerry support professional, Progent offers effective remote assistance from a veteran network support staff who have provided IT solutions to organizations in every state in the United States. (See Progent's customer testimonials.)
Online support eliminates travel expense and enables specialists to fix technical issues rapidly, so you minimize lost productivity. Progent's BlackBerry consultants have earned accreditations in the entire range of BlackBerry technologies and offer expert help in fields including resolving synchronization issues, configuring BlackBerry Enterprise Server (BES), and creating a protected, fault-tolerant system architecture for BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform common support functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters, modifying user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging software. Progent's certified experts can in addition help you to troubleshoot a broad array of issues associated with synchronization, handset recognition, email consistency, web browsing, wireless connections, IM, workstation software configuration, and Desktop Redirector.
As a top innovator in delivering countrywide remote support for small company networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless support expenses at a minimum and, by dealing with problems quickly, improves the productivity of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to install and remove BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry devices and user accounts, archive and maintain storage groups, apply permissions, install the Mobile Data System and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange data flow, generate, update, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and generate management reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and document a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and technology needs assessment, solution architecture, roll-out planning and implementation, performance tuning, design of a high-availability architecture, data backup and disaster recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to design a mobile wireless system that meets your information technology budget and aligns with your business plans. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to accommodate a BlackBerry Enterprise Server, assist you to determine which administration approach and physical components match your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices concerning alternatives for software versions, processors and mass storage, network design, and application configuration.
To maximize system security, Progent's BlackBerry expert can help your company to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security specialists to perform network-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry environment.
Contact Progent for Help from a BlackBerry-Certified Consultant
In order to ask Progent about professional assistance for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.