Consulting and Technical Support Services for BlackBerry Environments
BlackBerry wireless smartphones were at one time among the most successful products for maintaining mobile connectivity to email, calendars, web applications, and other critical business data. Progent can provide Richmond, Virginia businesses the services of BlackBerry-certified experts who can assist businesses to manage their BlackBerry environments or transition smoothly to a current smartphone solution.
As the sophistication of small business networks has increased, and as the need for world-class protection, dependability, and disaster recovery has become the norm for businesses of all sizes, successful integration and support of RIM BlackBerry technology has become more challenging. To handle issues like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and shared databases, small organizations frequently turn to external consulting professionals who specialize in BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to design, manage, and repair BlackBerry solutions affordably and effectively, doing away with the requirement for an internal BlackBerry solutions expert and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This range of experience, coupled with Progent's efficient online service delivery model, provides small companies an economical solution for integrating BlackBerry products seamlessly into their business information network.
Progent's engineers can assist you with SQL Server 2019 integration and development consulting, SQL Server 2016 migration and management consulting, and Exchange setup so that your data and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, set up streamlined administration tools to enable you to track and control BlackBerry devices across your company, define security policies that are right for your company, develop custom wireless applications, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored rapidly and thoroughly.
Central Virginia Contact Information:
Progent offers consulting services and onsite technical support throughout central Virginia.
City | Address | Phone | Link |
Richmond | Broad Street Office Center, 2920 West Broad Street Richmond, VA 23230 United States |
(804) 806-2100 | Richmond Network Support Services |
Integration Help for BlackBerry Enterprise Server
BlackBerry BES Server simplifies management and support of RIM BlackBerry wireless handsets, providing a single platform for handling critical jobs like smartphone installation, upgrades, and deactivation and providing a solid foundation for security and high availability. BlackBerry Enterprise Server supports transparent communication between Microsoft Exchange, Groupwise, or Lotus messaging platforms and BlackBerry users and allows over-the-air synchronization.
BlackBerry BES Server provides a wealth of security options beginning with advanced data encryption of messages transmitted between a BlackBerry device and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple DES. BlackBerry BES Server also allows great flexibility in adjusting degrees of security to meet the specific needs of your company's environment. Progent's BlackBerry certified engineers can assist you to select advanced security functions and activate them remotely. Samples of these over-the-air selectable security settings are:
BES Server also offers flexibility in selecting mechanisms to prevent users from loading or executing unsafe or prohibited code. Progent can help you to choose blocking techniques like:
Professional RIM BlackBerry Consulting Support Available Remotely from Progent
Progent's certified RIM BlackBerry engineers are accessible online to provide prompt assistance to companies in the Richmond area or anywhere in Virginia. Progent's seasoned online technical support team has helped businesses resolve computer issues and reduce support expenses in each state in the U.S. and built a substantial base of satisfied customers. (See Progent's customer testimonials.)
Progent can provide remote help for a wide selection of technologies related to BlackBerry software and devices such as wireless synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server, and improving wireless security. Important RIM BlackBerry certifications awarded to Progent's support professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out common support functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your company email solution. Progent's seasoned experts can also help you to troubleshoot a wide array of issues concerning synchronization, handset recognition, email consistency, web browsing, wireless connectivity, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering countrywide remote technical assistance for small business networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry support expenses low and, by dealing with problems quickly, maximizes the output of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important procedures including troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone users, activating passwords, implementing wireless software installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry engineers can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using WiFi for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and assist you to define and install appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange Server architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange Server.
Call or Email Progent for Assistance from a BlackBerry-Qualified Expert
In order to contact Progent about technical support for BlackBerry wireless integration, call