Consulting Support Services for BlackBerry Environments
BlackBerry wireless smartphones were once one of the most popular solutions for achieving location-independent access to messaging, scheduling, web-based applications, and other vital business data. Progent offers Richmond, Virginia companies support from BlackBerry-certified professionals who can assist businesses to manage their BlackBerry environments or transition efficiently to a modern smartphone solution.
As the sophistication of small company networks has increased, and as the demand for enterprise-class protection, dependability, and recoverability has become the norm for companies of any size, effective integration and support of BlackBerry technology has grown increasingly challenging. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and corporate databases, small organizations frequently turn to external support firms who specialize in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to design, manage, and troubleshoot BlackBerry solutions economically and efficiently, doing away with the need for an in-house BlackBerry solutions specialist and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This range of knowledge, combined with Progent's proven remote service delivery model, provides small companies an economical alternative for incorporating RIM BlackBerry products seamlessly into their business information network.
Progent's consultants can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and messaging systems operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, configure easy-to-use management tools to enable you to track and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, develop custom mobile applications, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be restored quickly and safely.
BlackBerry BES Server Integration Services
The BlackBerry Enterprise Server offers companies a centralized and secure mechanism for incorporating BlackBerry smartphones into their email, collaboration, and software application environment. BlackBerry BES Server allows mobile BlackBerry clients to access Microsoft Exchange, Lotus, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to ensure data consistency for applications such a schedules, contact lists, to-do lists, notes, and specialized business programs. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange Server, mobile workers carrying BlackBerry handsets can have effortless connectivity with Exchange email and to instant messaging-aware applications via Microsoft Live Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-certified engineers can help you design, install, and support BlackBerry Enterprise Server (BES) so that you improve the productivity of BlackBerry users, streamline the administration of a BlackBerry environment, and reduce the cost of maintaining a mobile workforce.
How Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has earned accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization problems to designing mobile productivity solutions built around BlackBerry BES Server. These RIM BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform basic technical functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging software. Progent's seasoned experts can also help you to troubleshoot a wide array of issues associated with synchronization, handset detection, messaging reconciliation, web access, mobile connections, Instant Messaging, desktop software configuration, and Desktop Redirector.
As a leader in delivering countrywide online help for small business IT networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your wireless support costs at a minimum and, by handling issues quickly, improves the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, repair, and produce documentation for a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network needs analysis, solution architecture, deployment planning and implementation, performance tuning, design of a high-availability architecture, data backup and disaster recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional goals and to design a mobile wireless system that meets your IT budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to accommodate a BlackBerry BES Server, assist you to determine which management model and equipment meet your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions concerning options for software versions, server hardware and mass storage, network architecture, and application configuration.
To maximize network protection, Progent's BlackBerry-certified expert can assist your company to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security engineers to perform company-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry environment.
Call or Email Progent for Support from a BlackBerry-Certified Specialist
To ask Progent about consulting assistance for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.