Consulting and Technical Support for BlackBerry Environments
BlackBerry Support ServicesBlackBerry wireless smartphones were at one time among the most successful solutions for achieving anytime-anywhere access to messaging, scheduling, web-based programs, and other critical business information. Progent can provide Richmond, Virginia companies the expertise of BlackBerry-premier consultants who can help companies to manage existing BlackBerry environments or migrate smoothly to a current mobile solution.

As the sophistication of small company IT technology has increased, and as the need for world-class security, dependability, and disaster recovery has become the standard for companies of all sizes, effective integration and maintenance of RIM BlackBerry solutions has become more difficult. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small organizations often turn to outside consulting professionals who specialize in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can help small businesses to design, administer, and troubleshoot BlackBerry environments economically and efficiently, dispensing with the requirement for an in-house BlackBerry technology expert and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's proven remote service delivery model, gives small businesses an economical alternative for integrating BlackBerry technology seamlessly into their business information system.

Progent's consultants can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and email systems operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to track and support BlackBerry devices across your business, recommend security policies that are right for your business, develop custom mobile applications, and ensure that your IT network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored quickly and safely.

Central Virginia Contact Information:
Progent offers consulting services and onsite technical support throughout central Virginia.

Onsite IT Consulting
Progent locations in Central Virginia

City Address Phone Link
Richmond Broad Street Office Center, 2920 West Broad Street
Richmond, VA 23230
United States
(804) 806-2100 Richmond Network Support Services


BlackBerry Enterprise Server (BES) Integration Services
The BlackBerry BES Server offers companies a single and secure mechanism for integrating BlackBerry smartphones into their email, groupware, and application environment. BlackBerry Enterprise Server enables wireless BlackBerry users to connect to Microsoft Exchange Server, Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to ensure data consistency for collaborative programs like calendars, contact lists, to-do lists, IM, and specialized business software. Thanks to BlackBerry BES Server support for Exchange Server, users carrying BlackBerry handsets have effortless connectivity with Exchange messages and to instant messaging-aware applications via Microsoft Communications Server and Lync Server integration.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-certified consultants can show you how to plan, configure, and troubleshoot BlackBerry Enterprise Server (BES) so you can optimize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the expense of supporting a mobile workforce.

Professional BlackBerry Technical Support Available Online from Progent
Progent's certified RIM BlackBerry support specialists are available remotely to deliver expert assistance to businesses in the Richmond area or anywhere in Virginia. Progent's experienced remote consulting experts have helped businesses resolve network problems and reduce IT service costs in every state in the country and established a substantial following of loyal customers. (See Progent's client testimonials.)

Progent offers remote help for a broad array of issues associated with BlackBerry products including wireless synchronization, integration with Exchange Server, managing BlackBerry BES Server, and improving mobile security. Important RIM BlackBerry certifications awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can assist your business to perform common technical functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, modifying user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned service professionals can in addition help you to troubleshoot a broad array of problems associated with synchronization, handset recognition, messaging reconciliation, web access, wireless connections, IM, PC application installation, and Desktop Redirector.

As a leader in delivering countrywide remote consulting services for small company IT networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry technical support costs at a minimum and, by resolving problems quickly, maximizes the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures such as resolving enterprise activation problems, adding and removing BlackBerry device users, setting activation passwords, configuring wireless program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry consultants can also help you to use management tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing wireless LANs for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES system and assist you to select and install appropriate security configurations.

Progent's certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange Server.

Call or Email Progent to Get Help from a BlackBerry-Qualified Consultant
In order to contact Progent about engineering assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.



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  • Windows 10 Compatibility Testing Onsite Technical Support
    Consulting Microsoft Windows 10

    Progent's Windows consulting experts can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from any earlier release of Windows. Remote and on-premises evaluation and upgrade support for Windows 10 available from Progent include ROI estimates, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile management, teleworker access, security and compliance, automated provisioning and administration, infrastructure optimization, wired/wireless convergence, business continuity planning, custom training for IT support personnel and end users, and post-migration consulting support.

  • Small Business Network Information Technology Support Networking Information Technology Outsource Richmond California
  • Small Business Online Help Microsoft Certified Partner Small Office Network Support and Setup

  • Cisco Experts Configuration Database Programming
    Database Services

    Progent's Microsoft-certified database consultants offer small and midsize businesses online support for popular RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services available from Progent include installation and configuration, application architecture and coding, administration services, replication and synchronization strategies, capacity planning, performance tuning, data migration, security and compliance, backup and recovery systems, problem solving, and webinar training.

  • BlackBerry Enterprise Server Computer Support Consultant Chesterfield County Virginia
  • Small Office Phone Support Services Small Office Server Consultant

  • Certified Novell Engineer (CNE) Software Consulting
    RHCE Small Office IT Consultant

    Progent provides customers the services of consultants who have earned some of the computer industry's most prized certifications. Progent thinks that customers have the right to know that their computer service consultants have accredited testing plus extensive practical field experience so that Progent's clients can engage Progent's support with confidence. Often, vendor certifications such as the CCIE brings privileges for substantially superior vendor support than is offered to uncertified service providers, allowing Progent to deliver customers a better level of computer service. In other cases, recognized certifications such as CISM or CISSP for network security can aid enterprise customers to demonstrate compliance with regulatory demands by using the assistance of accredited industry experts.

  • Solaris-Windows Upgrade Help Solaris to Windows Upgrade Consulting

  • Small Office Consultancy Firm
    Small Business Technical Consultant

    Progent provide organizations of any size enterprise-class IT remote or on-premises consulting services for networks powered by Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consulting experts also offer security consulting for companies varying in size from the small office to the global enterprise.

  • Specialist Operations Manager Consultant Services System Center MOM

  • Computer Consultant ProSight Endpoint Protection
    Signature-based Virus Protection Configuration

    ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior machine learning tools to defend endpoints as well as physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily get by legacy signature-based anti-virus products. ProSight ASM safeguards local and cloud resources and offers a unified platform to manage the complete malware attack lifecycle including filtering, identification, containment, cleanup, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks.

  • Specialists GIAC Security and Compliance Check After Hours GIAC Security and Compliance Test Consultants
  • Sun Solaris Migration Consultants Upgrade Consultant Solaris-Windows
  • Supplemental Call Center IT Services Computer Engineer Shared Service Desk
  • System Center 2016 Service Manager IT Services System Center 2016 Operations Manager Information Technology Consulting
  • BlackBerry Small Office Network Consulting Services Richmond, U.S.A.
  • Temporary IT Staffing Support Services Consulting Richmond San Pablo Hercules IT Staff Augmentation for Network Service Organizations Richmond, Contra Costa County
  • Top Quality Outsourcing Microsoft Proxy Server Remote Support Services Microsoft ISA Server

  • Exchange 2007 to Exchange 2010 Upgrade Consultants
    Exchange Server 2010 Upgrade Consultant

    Progent's Microsoft-certified network engineers can help you to determine the value of Microsoft Exchange 2010 for your business and can assist you to plan and implement a smooth migration to Exchange Server 2010 from Exchange 2003 or Exchange 2007 Server that will offer fast return on investment by increasing your productivity, cutting the cost of equipment and service, streamlining administration, and integrating your vital communications technologies.

  • Top Rated SQL Server 2012 Specialists Richmond Virginia Microsoft SQL Server Computer Consulting Companies Richmond, VA
  • Top Small Business Network Management Services Technology Professional Network Management Outsourcing Consultant
  • Top Specialist Dynamics GP Web Services Urgent Professionals Dynamics GP BizTalk Adapter
  • Ubiquiti AP Consulting Services Professional Ubiquiti UniFi WiFi AP
  • VMware VCDX-NV certified Consulting Services Technology Professional VMware NSX Software Defined Data Center
  • VMware Workspace ONE Endpoint Management Support Consultants Top Rated Computer Network Consulting Microsoft Intune
  • Computer Consultants BlackBerry Exchange Chesterfield County Virginia
  • Windows 10 Consulting Windows 10 Migration Support Group
  • Technical Support Company BlackBerry Exchange Richmond Piedmont
  • Windows 2003 Server Help and Support Windows 2003 Server Online Technical Support
  • Windows 7 Technology Consulting Microsoft Windows 7 Migration Computer Consulting
  • Windows 7 Wireless Configuration Windows 7 Migration Technical Support Companies
  • Windows Server 2012R2 Storage Spaces Integration 24x7x365 Windows Server 2012R2 Active Directory Consultancy
  • Windows Server 2016 Multi-domain clusters Integration Support Windows Server 2016 Migration Support Outsourcing

  • Microsoft Exchange Server 2016 Upgrade Integration Support
    24x7 Exchange Server 2016 Upgrade Network Consulting

    Progent can assist you in any and all phases of your upgrade to Microsoft Exchange 2016 including planning HA architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; specifying storage capacity required for your VMs, mailbox databases and logs; setting up HLB for high-availability CAS services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

  • Windows Server 2016 Server Consultant Chesterfield County Virginia Richmond Virginia Windows Server 2016 Upgrading
  • Windows Server 2019 High Availability Consultant Engineer Windows Server 2019 Encrypted Networks

  • Technical Support Services ProSight Hybrid Cloud Data Backup Services
    Offsite Managed Data Backup/Recovery Services Specialists

    ProSight Data Protection Services offer small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of vital data, apps and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or to both. Progent's BDR specialists can deliver advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical information.

  • Windows Server 2019 LEDBAT Computer Consultant Windows Server 2019 Cybersecurity Consulting
  • Work At Home Job Microsoft Remote Support Microsoft MCDBA Remote Support Subcontractor Newcastle
  • Henrico County Virginia BlackBerry Professional Software Help
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  • Engineers Server Monitoring
    Consultant Services Automated Server Monitoring

    ProSight LAN Watch is Progentís server and endpoint monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by tracking the state of critical devices that drive your network environment. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent consultant so that any potential issues can be resolved before they have a chance to impact productivity.

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  • macOS and Cisco ASA Firewalls Network Engineer Macintosh Security Audits IT Consulting

  • VMware NSX Hybrid Cloud Specialist
    Engineers VMware vCenter Orchestrator

    VMware's NSX virtual network technology enables you to build complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high level of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager allows programmatic recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, upgrades and patches and can generate audit reports to verify complete service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly recover the entire virtualized network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist you to plan, configure, test and administer a disaster recovery system powered by VMware SRM and VMware NSX.

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