Consulting Support for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry wireless smartphones were once among the most popular products for achieving location-independent access to email, calendars, web applications, and other critical business information. Progent offers Richmond, Virginia companies support from BlackBerry-premier consultants who can help organizations to maintain their BlackBerry environments or migrate smoothly to a current mobile solution.

As the sophistication of small company networks has increased, and as the need for world-class protection, reliability, and disaster recovery has become the norm for businesses regardless of size, effective integration and maintenance of RIM BlackBerry solutions has become increasingly challenging. To handle issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and shared databases, small businesses often resort to outside consulting firms who offer expertise in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to design, manage, and repair BlackBerry environments economically and effectively, doing away with the need for an in-house BlackBerry technology expert and lowering the expense and hassle of maintaining mobile workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This range of knowledge, coupled with Progent's proven online service delivery capabilities, provides small companies an affordable solution for incorporating RIM BlackBerry technology productively into their IT network.

Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, configure streamlined administration tools so you can track and support BlackBerry devices across your company, recommend security policies that make sense for your business, customize wireless applications, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.

Integration Services for BlackBerry Enterprise Server
RIM's high-end platform for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful tool enables Exchange Server, Lotus Domino, or Groupwise clients to transmit and receive messages that are encrypted during wireless transit to ensure optimum data protection. BES Server also simplifies a broad selection of vital management jobs ranging from BlackBerry setup and updates to mobile security and fault tolerance.

BlackBerry BES Server Integration Support

Progent's BlackBerry-premier engineers can show you how to use RIM BlackBerry BES Server to perform basic jobs such as:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Manage user and group configurations with BES Server's vast selection of IT policies

Progent's BlackBerry-premier engineers can also assist you to use BlackBerry BES Server to perform important procedures not supported by the entry-level BlackBerry BES Server Express. These tasks include:

  • Configure and manage BlackBerry's fault-tolerant infrastructure using virtualization
  • Install BlackBerry devices remotely
  • Establish specialized administration roles
  • Monitor and analyze the overall health of your BlackBerry system

How Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has been awarded accreditations from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry consulting services range from resolving synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures such as troubleshooting enterprise activation issues, registering and removing BlackBerry device clients, activating passwords, implementing over-the-air program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry consultants can also show you how to use management software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES environment and assist you to define and install appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging system based on Exchange. Progent's BlackBerry consultant offers support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to add and remove BlackBerry device clients on Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and maintain storage groups, configure permissions, set up the MDS and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange data flow, generate, update, and assign WLAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology requirements assessment, system architecture, deployment strategy and execution, performance tuning, design of a high-availability architecture, information backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational objectives and to design a mobile wireless solution that fits within your IT budget and supports your business plans. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which administration approach and physical components meet your requirements, and analyze your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed decisions about options for software versions, server hardware and storage, network topology, and application configuration.

To optimize system protection, Progent's BlackBerry consultant can assist your company to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-premier security engineers to run network-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry solution.

Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
To ask Progent about professional help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.