Wireless Consulting Services
Richmond, Virginia Small and Midsize Business Networks BlackBerry Smartphone Support
Consulting Support Services for BlackBerry Environments
BlackBerry wireless smartphones were once one of the most popular solutions for achieving location-independent access to messaging, scheduling, web-based applications, and other vital business data. Progent offers Richmond, Virginia companies support from BlackBerry-certified professionals who can assist businesses to manage their BlackBerry environments or transition efficiently to a modern smartphone solution.
As the sophistication of small company networks has increased, and as the demand for enterprise-class protection, dependability, and recoverability has become the norm for companies of any size, effective integration and support of BlackBerry technology has grown increasingly challenging. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and corporate databases, small organizations frequently turn to external support firms who specialize in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to design, manage, and troubleshoot BlackBerry solutions economically and efficiently, doing away with the need for an in-house BlackBerry solutions specialist and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This range of knowledge, combined with Progent's proven remote service delivery model, provides small companies an economical alternative for incorporating RIM BlackBerry products seamlessly into their business information network.
Progent's consultants can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and messaging systems operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, configure easy-to-use management tools to enable you to track and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, develop custom mobile applications, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be restored quickly and safely.
BlackBerry BES Server Integration Services
The BlackBerry Enterprise Server offers companies a centralized and secure mechanism for incorporating BlackBerry smartphones into their email, collaboration, and software application environment. BlackBerry BES Server allows mobile BlackBerry clients to access Microsoft Exchange, Lotus, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to ensure data consistency for applications such a schedules, contact lists, to-do lists, notes, and specialized business programs. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange Server, mobile workers carrying BlackBerry handsets can have effortless connectivity with Exchange email and to instant messaging-aware applications via Microsoft Live Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-certified engineers can help you design, install, and support BlackBerry Enterprise Server (BES) so that you improve the productivity of BlackBerry users, streamline the administration of a BlackBerry environment, and reduce the cost of maintaining a mobile workforce.
How Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has earned accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization problems to designing mobile productivity solutions built around BlackBerry BES Server. These RIM BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform basic technical functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging software. Progent's seasoned experts can also help you to troubleshoot a wide array of issues associated with synchronization, handset detection, messaging reconciliation, web access, mobile connections, Instant Messaging, desktop software configuration, and Desktop Redirector.
As a leader in delivering countrywide online help for small business IT networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your wireless support costs at a minimum and, by handling issues quickly, improves the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, repair, and produce documentation for a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network needs analysis, solution architecture, deployment planning and implementation, performance tuning, design of a high-availability architecture, data backup and disaster recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional goals and to design a mobile wireless system that meets your IT budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to accommodate a BlackBerry BES Server, assist you to determine which management model and equipment meet your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions concerning options for software versions, server hardware and mass storage, network architecture, and application configuration.
To maximize network protection, Progent's BlackBerry-certified expert can assist your company to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security engineers to perform company-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry environment.
Call or Email Progent for Support from a BlackBerry-Certified Specialist
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An index of content::
ISA 2004 Configuration
Microsoft Certified ISA 2004 Firewall Computer Consultants
Progent's Microsoft-certified Forefront TMG and Internet Security and Acceleration Server 2006 experts can help you to plan, deploy, and support an implementation of TMG 2010 or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall security, performance and manageability that your business requires.
Redundant Internet Consultants
Network Consultant Redundant Network
Progent's Cisco-certified network professionals can show you how to build an affordable, high availability Internet configuration architecture that can deliver non-stop Internet connectivity through a broad array of fault tolerant Internet access products and services including non-stop BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert professionals to show you how to apply the latest technology for 24x7 Internet access to implement an economical, completely redundant Internet interface with automatic failover and other features to create zero-downtime Internet access.
Remote Service Reporting Technical Support Services
Service Reporting Online Troubleshooting
Progent uses a sophisticated support reporting system that records and formats detailed documentation for all delivered services. Unlike some independent consultants or small support firms who provide minimal documentation or details of tasks performed, every service delivered by Progent is tracked by full documentation. Each Progent staff member has use of the support reports sent by each consultant to every client. The discipline of documenting and organizing service activity allows more effective service and eliminates a variety of typical problems such as when a service client is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.
SonicWall NSA 2650 Firewall Auditor
SonicWall TZ Firewall Network Consultants
Progent's certified SonicWall firewall experts can show you how to integrate, manage, and tune SonicWall firewall appliances including the current SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified network security experts can help you incorporate SonicWall firewalls into a complete security solution and build protection into your business processes.
MCSE Expert Certified Consulting Services Hybrid Office 365 solutions
24-Hour Exchange Online and on-premises Exchange Computer Consultant
Microsoft supports seamless hybrid environments that combine Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have some mailboxes hosted on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help your organization with any phase of designing, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365 solution is successfully completed on time and within budget.
24 Hour On-site Technical Support Teleworker Endpoint Management
Remote Workforce Endpoint Management Technical Support
Progent can assist small and mid-size organizations to implement unified remote endpoint management solutions for administering endpoints operated by teleworkers.
Immediate Microsoft Windows 7 Migration Remote Technical Support
Microsoft Windows 7 Upgrade IT Management
Progent's Microsoft certified consultants can provide remote and onsite consulting services to assist you to administer, support, and troubleshoot PCs based on Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, security and compliance, disaster recovery, remote access, mobile device integration, wireless configuration, and remote network monitoring and alerts.
ProSight Virtual Machine Hosting Specialist
Immediate Private Cloud Virtual Datacenter Hosting Consulting Services
Progent's ProSight Virtual hosting services provide small and midsize companies a variety of benefits including lower capital expenditures, savings on operational costs, improved management focus, enterprise-class protection, enhanced availability, and business continuity.
Cisco VPN and Firewall Consulting Services
ASA Professional
Progent's Cisco certified networking consultants can assist you to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft Forefront TMG Online Support Services
Microsoft Expert Online Support Services Threat Management Gateway
Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security technologies of ISA Server and provides a centrally administered web gateway that acts as a single-server solution for a variety of security features including an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides advanced web security logging and reporting features, allows customized reports generated by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be installed as a virtual server to cut expenses and enhance recoverability. Progent's Microsoft engineers can assist your company to plan and execute pilot and production deployments; interface Forefront TMG 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint; install Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and repair services. Progent's consultants can also assist you to upgrade smoothly to Forefront Threat Management Gateway 2010 from ISA Server.
Remote Consulting Android Security
ProSight Enhanced Security Protection Specialists
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge technologies incorporated within one agent accessible from a unified control. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP environment that meets your company's unique requirements and that allows you achieve and demonstrate compliance with legal and industry information protection standards. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate attention. Progent can also help you to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack such as ransomware.
Exchange 2003 Server Upgrade Consultant
24x7 Consulting Services Exchange 2003
Progent's expert consultants can show you how to define and implement a smooth in-place Exchange Server 2003 upgrade strategy that minimizes productivity disruption, reduces ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-location migrations, Progent offers the background to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and design offerings include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.
Dynamics GP Customization Technology Professional
Microsoft Dynamics Coding
Progent's background providing Microsoft .NET support and SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer platforms make it possible to create custom mission-critical programs and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can help you create reports that allow you to track your business more effectively, turning uncooked information into useful insights into your company and customers.
System Center 2016 and Windows Server 2016 Information Technology Consulting
Integration System Center 2016
Microsoft System Center 2016 delivers major improvements in the management of hybrid cloud networks by offering advanced integration with Windows Server 2016, Windows 10 clients; seamless integration of multi-OS networks that include Linux, Hyper-V and VMware; and expanded cloud support such as closer integration with Intune for Apple iPhone and Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide world-class online and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and install a new implementation of Microsoft System Center 2016, extend or tune your current one, migrate efficiently from a prior release of System Center, or debug your System Center environment.
SonicWall Firewall Audit
SonicWall Firewall Firewall Configuration
Progent's SonicWall firewall experts can help you deploy, manage, and tune SonicWall firewall/VPN products including the current SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified network security consultants can show you how to incorporate SonicWall firewalls into an end-to-end security plan and design security into your corporate practices.
Specialist Data Center Colocation
Top Colocation Center Setup and Support
Colocation sites allow companies to share world-class data centers for housing network equipment that supports mission-critical applications. Progent's Microsoft and Cisco premier IT experts can help your company with all aspects of your colocation strategy including choosing and migrating to a colocation facility, creating network topology, specifying required equipment, on-premises and on-line maintenance, establishing offsite network administration, and training your support staff.
Exchange Email Hosting Engineer
Exchange Server Hosting Engineers
Progent's Microsoft Exchange Server Hosting Services provide a world-class data center that features redundant power and environmental control systems, round-the-clock site security and operations center, plus fault-tolerant connections to Internet backbone service companies. Hosted Microsoft Exchange servers are set up as virtualized machines for fault tolerance, smooth scalability, and rapid restoration. Progent's services feature complete incorporation with your business network, connectivity with handheld computing devices, continual tracking of efficiency and network security, spam and virus filtering, security update and revision management, Contact Center services, daily backup, and comprehensive email management services.
Setup and Support Extended Helpdesk
Shared Computer Support Help Desk Consulting Services
Progent's Microsoft and Cisco certified experts offer several service programs to help medium-size and large businesses develop an efficient and successful in-house Computer Support Help Desk. Progent's consulting services include Return on Investment evaluation, process study and enhancement, executive reporting, training of in-house staff, and documentation of procedures. Progent's Software Selection and Deployment Support Services help organizations sift through the numerous top level Help Desk software packages available and decide what products may be too expensive, miss critical functions, or align badly with your company's business goals. Progent also provides temporary staffing for organizations who want to reinforce their in-house Help Desk team for special tasks or to substitute for absent or indisposed personnel.
Windows and UNIX Consultancy
Top Windows and Solaris Specialist
If your company network mixes UNIX, Linux or Solaris technology with Windows, Progent can help you to integrate your computers into a unified network that allows all your OS platforms to coexist for easy administration, seamless information exchange, high availability, enhanced throughput, and tight protection. Progent's UNIX and MS Windows integration assistance offerings feature network architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online technical help and troubleshooting, on-site technical support, and Help Desk services.
Best Practices Consulting Service Firm
Best Practices Guru
Progent’s team of Microsoft and Cisco Premier Certified consultants average longer than ten years of hands-on professional experience, at the forefront of IT support, executing a wide range of technical tasks for a large array of businesses. Every Progent consultant shares a proven set of personal best practices which are combined into company-wide best practices standards that Progent instills in its support team. This ensures that you get not only expert technical skills, but also a support engineer with proven approaches for applying computer knowledge to repair actual network problems rapidly.
24x7x365 Dynamics GP/Great Plains Features Computer Consultant
Microsoft Dynamics GP Support Services
Dynamics GP/Great Plains can help you expand and manage your business more efficiently by offering deep access to decision-driving data and a fast ROI. Dynamics GP/Great Plains offers major business benefits including its ability to expand the presence of your company, manage your accounting, computerize financial operations, unify procedures throughout your company, refine inventory control, enhance order accuracy, grow revenue and minimize turnaround time, and maximize cash flow. Progent can help you set up and manage a robust, secure server and communications foundation to support Great Plains, and can provide expert Dynamics GP/Great Plains consultants to help you reap the full advantages of your Microsoft Dynamics GP business management system.
Security Firms Check Point UTM-1 Firewall
Check Point 16000 Firewalls Security Certification
Progent's Check Point experts can help you select and deploy Check Point Software Firewall and VPN utilities and hardware based on Check Point's technology to provide an affordable and efficient security defense for your information network. Progent can also show you how to configure other Check Point technologies including Check Point ZoneAlarm and Check Point Power-1 appliances with security solutions from other vendors and provide a single stop for continuing network support, administration, education, and design expertise.
Engineer MRTG
24-Hour Nagios Online Support Services
Nagios and MRTG are powerful, license-free monitoring utilities that run with Linux and can be deployed to analyze UNIX/Linux networks, MS Windows networks, or multi-OS environments where the Linux OS and MS Windows coexist. The Nagios monitor lets system support engineers to track system services including POP3, HTTP, SSH, and PING. Multi Router Traffic Grapher lets you graph the traffic through SNMP network devices such as processors, routers, and switches. Progent's network integration consultants can show you how to utilize both these programs to tune and repair your system.
Fortinet 100 Series Firewalls Network Consulting
Fortinet 60 Series Firewalls Online Help
Fortinet next-generation firewalls (NGFWs) are leaders in offering top throughput for SSL inspection. Progent's Fortinet firewall experts can help your business to configure your Fortinet FortiGate security appliances to protect your IT assets at the network edge, within the data center core, at branch locations, and at the cloud edge.
Wi-Fi RF Coverage Maps Online Troubleshooting
802.11x Wi-Fi Site Survey Online Consulting
Progent’s Wireless Site Survey assists you to design and install a WiFi network customized for your environment, offering you a WLAN that delivers the reception, speed, load-handling capability, Quality of Service, security, and roaming ability your business needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive onsite service.
Top Remote Troubleshooting Microsoft Exchange Upgrade
Computer Consulting Microsoft Exchange 2003 Upgrade
Progent's Microsoft Premier professionals can provide expert consulting for corporate-wide implementations of Microsoft Exchange 2007. Progent's consultants can show you how to prepare for multi-site Exchange installations or updates and can provide onsite personnel to assist enterprises with deployments of Exchange Server 2007 in the or any region covered by Progent's engineers.
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