Wireless Technology Consulting
Richmond, Virginia IT Networks
BlackBerry Smartphone Support
Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless smartphones were at one time among the most successful solutions for achieving anytime-anywhere access to messaging, scheduling, web-based programs, and other critical business information. Progent can provide Richmond, Virginia companies the expertise of BlackBerry-premier consultants who can help companies to manage existing BlackBerry environments or migrate smoothly to a current mobile solution.
As the sophistication of small company IT technology has increased, and as the need for world-class security, dependability, and disaster recovery has become the standard for companies of all sizes, effective integration and maintenance of RIM BlackBerry solutions has become more difficult. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small organizations often turn to outside consulting professionals who specialize in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-premier engineers who can help small businesses to design, administer, and troubleshoot BlackBerry environments economically and efficiently, dispensing with the requirement for an in-house BlackBerry technology expert and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's proven remote service delivery model, gives small businesses an economical alternative for integrating BlackBerry technology seamlessly into their business information system.
Progent's consultants can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and email systems operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to track and support BlackBerry devices across your business, recommend security policies that are right for your business, develop custom mobile applications, and ensure that your IT network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored quickly and safely.
Central Virginia Contact Information:
Progent offers consulting services and onsite technical support throughout central Virginia.
| City | Address | Phone | Link |
| Richmond | Broad Street Office Center, 2920 West Broad Street Richmond, VA 23230 United States |
(804) 806-2100 | Richmond Network Support Services |
BlackBerry Enterprise Server (BES) Integration Services
The BlackBerry BES Server offers companies a single and secure mechanism for integrating BlackBerry smartphones into their email, groupware, and application environment. BlackBerry Enterprise Server enables wireless BlackBerry users to connect to Microsoft Exchange Server, Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to ensure data consistency for collaborative programs like calendars, contact lists, to-do lists, IM, and specialized business software. Thanks to BlackBerry BES Server support for Exchange Server, users carrying BlackBerry handsets have effortless connectivity with Exchange messages and to instant messaging-aware applications via Microsoft Communications Server and Lync Server integration.
Progent's BlackBerry-certified consultants can show you how to plan, configure, and troubleshoot BlackBerry Enterprise Server (BES) so you can optimize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the expense of supporting a mobile workforce.
Professional BlackBerry Technical Support Available Online from Progent
Progent's certified RIM BlackBerry support specialists are available remotely to deliver expert assistance to businesses in the Richmond area or anywhere in Virginia. Progent's experienced remote consulting experts have helped businesses resolve network problems and reduce IT service costs in every state in the country and established a substantial following of loyal customers. (See Progent's client testimonials.)
Progent offers remote help for a broad array of issues associated with BlackBerry products including wireless synchronization, integration with Exchange Server, managing BlackBerry BES Server, and improving mobile security. Important RIM BlackBerry certifications awarded to Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform common technical functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, modifying user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned service professionals can in addition help you to troubleshoot a broad array of problems associated with synchronization, handset recognition, messaging reconciliation, web access, wireless connections, IM, PC application installation, and Desktop Redirector.
As a leader in delivering countrywide remote consulting services for small company IT networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry technical support costs at a minimum and, by resolving problems quickly, maximizes the productivity of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures such as resolving enterprise activation problems, adding and removing BlackBerry device users, setting activation passwords, configuring wireless program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry consultants can also help you to use management tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing wireless LANs for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES system and assist you to select and install appropriate security configurations.
Progent's certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange Server.
Call or Email Progent to Get Help from a BlackBerry-Qualified Consultant
In order to contact Progent about engineering assistance for BlackBerry mobile wireless integration, phone
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ProSight Remote Network Infrastructure Troubleshooting Support and Integration
Automatic Network Topology Diagrams Outsourcing
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to map, monitor, reconfigure and troubleshoot their connectivity hardware like switches, firewalls, and access points plus servers, printers, client computers and other devices. Using cutting-edge RMM technology, WAN Watch makes sure that network diagrams are always current, copies and displays the configuration of virtually all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating complex management and troubleshooting activities, WAN Watch can cut hours off common tasks such as network mapping, expanding your network, locating appliances that require critical software patches, or isolating performance problems.
Largest Consultants Business Portal for Dynamics GP
Dynamics GP eConnect Technology Professional
Progent's background providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to create custom line-of-business applications and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can show you how to design reports that allow you to analyze your business more thoroughly, transforming uncooked information into useful insights into your company and customers.
Cisco VTC Specialists
Consulting Polycom ATX Telepresence
Progent offers the services of an accredited consultant with expertise integrating technology from the leading telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can help your company to plan, install, upgrade, or troubleshoot a telepresence environment that preserves your current investment and optimizes the business value of your IT system. Progent can also provide the services of infrastructure consultants able to help companies of all sizes to build and troubleshoot a communications network that provides the speed, dependability, protection, and expandability you need to accommodate your video conferencing/telepresence environment.
Setup and Support Service Reports
Technology Consulting Service Database
Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all delivered support activities. Unlike many independent consultants or small service firms who provide minimal documentation or details of tasks done, each service provided by Progent is tracked by full documentation. Every Progent staff member has access to the service reports transmitted by each consultant to each client. The practice of documenting and organizing support activity allows more efficient service and avoids a slew of common misfortunes such as when a service client is effectively held captive to a consultant who refuses to release vital service information.
24 Hour VPN Online Support
Cisco Online Help Cisco Virtual Private Network
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized business integrate and maintain Cisco’s security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to manage and offer the flexibility to evolve with your growing business requirements. Progent’s Cisco-Certified network consultants support Cisco’s complete line of products targeted at preventing information theft, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can help you deploy Cisco products to get secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control framework for user certification, authorization, and tracking from a graphical Web interface.
ransomware defense review Consultancy
Top Quality Consultancy recovery from ransomware
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a phone interview with a Progent information assurance consultant. The interview is intended to assess your company's preparedness to defend against ransomware or recover quickly after a ransomware attack. Progent will work with you directly to collect information about your current security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply best practices to build a cost-effective security and backup environment that minimizes your exposure to a ransomware attack and aligns with your business needs.
VMware NSX Architecture Consult
Consultant Services VMware Site Recovery Manager Migration
VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and test a consistent process for restoring applications and services rapidly following an outage. SRM supports centrally controlled and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also supports transparent testing for disaster recovery, upgrades and fixes and can generate reports to confirm full service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist your organization to design, configure, test and administer a disaster recovery system powered by VMware SRM.
Network Management Software Consultant
Open Now Cisco Network Management Consulting Service
Progent's Cisco-Premier network consultants can assist you to use Cisco's management tools alongside a variety of specialized third-party products to build a comprehensive network management solution to keep your network running reliably, conserve limited resources, protect your data, recover quickly from hardware failure or deliberate attacks, and enable you to add or repurpose valuable resources intelligently and affordably as your company evolves.
Polycom RTX Telepresence Engineer
Polycom Video Conferencing Consult
Progent offers the expertise of a veteran specialist with years of hands-on experience installing, maintaining, and enhancing immersive telepresence systems from leading suppliers including Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house network management group, your ISP, and your video conferencing technology supplier to assist your company maximize the strategic value of your video conferencing solution.
Microsoft SQL Server Support and Setup
SQL Server Replication Consultant
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the rapid development of cutting-edge high-end programs that can give your company a critical competitive edge. SQL Server features core support for XML and the ability to communicate across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft technology, assures you success in planning, installing and supporting Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET environment.
Integration Services Dynamics GP Power BI
Microsoft Dynamics GP ERP Support Outsourcing
Dynamics GP/Great Plains 2010 accounting software is a full-featured business management and analytics platform that unifies information and operations throughout your company, communicates seamlessly with other applications, and brings together employees, customers and vendors regardless of time or location. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and MS Dynamics GP Version 10.0 deliver capability for accounting, analytics and reporting, project management, inventory and order processing, eCommerce, HRM, CRM, field force automation, manufacturing, retail, and web-based business services. Progent can show you how to install and maintain a reliable, secure server and communications infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains professionals to help your company exploit the full potential of Dynamics GP/Great Plains 2010.
Microsoft Expert Threat Management Gateway Integration Support
Outsourcing Microsoft Forefront TMG 2010
Microsoft Forefront Threat Management Gateway builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily administered web gateway that delivers a one-server platform for an array of security functions such as an multi-layer firewall, URL filtering, antimalware, IPS, application proxy, Virtual Private Network control, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security logging and reporting features, permits custom reporting powered by SQL Server, integrates with Active Directory to streamline authentication, and can be operated as a virtual server to cut costs and enhance availability. Progent's Microsoft consultants can help you to design and execute pilot and production deployments; interface Microsoft Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; install Forefront Threat Management Gateway 2010 to run on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent's consultants can also assist your organization to upgrade economically to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Engineer Microsoft AD
Microsoft AD Engineer
Microsoft Windows Active Directory demands significant hands-on experience to configure efficiently across a large corporation. Progent’s Microsoft Premier consultants are skilled in designing, deploying, and troubleshooting complex Microsoft Enterprise Active Directory projects. Progent’s fields of proven competence with Windows Server Active Directory include replication problems, multi-domain partition design, correcting corrupted AD objects, cleaning up legacy beta version configuration objects in online Active Directory systems, and fixing failed configurations of AD and Active Directory-associated applications.
24x7 Operations Manager Integration Services
Monitoring and Reporting Computer Engineer
Mid-sized businesses can derive all the advantages of Operations Manager and have fast access to Progent’s Microsoft and Cisco Premier Certified IT consulting experts. Thanks to Progent's affordably priced IT service programs, medium-size businesses can choose a simple co-sourcing package based on Microsoft System Center Operations Manager 2007 with network monitoring, automated alerts, in-depth system analysis, Help Desk support, and online troubleshooting. For businesses with line-of-business environments who need high availability networking, Progent offers a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager to provide mid-size company networks world-class reliability, protection and performance.
Mac OS X Instruction
Train Mac Application
Progent can provide one-on-one training customized for people who want to expand their understanding of the Apple macOS and OS X platform, Apple Mac computers, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online classes for Mac applications.
Network Engineer Office 365 Gmail migration
Immediate Office 365 Exchange Online and on-premises Exchange Consulting
Progent can help your business to understand the many subscription plans offered with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent offers expertise with cross-platform networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and maintain hybrid ecosystems that seamlessly integrate on-premises and cloud resources.
Open Now Configuration Outlook Web App and Mac
24x7x365 Remote Support PST files and Outlook for Mac
Exchange Servers and Macintosh computers can work together efficiently. Progent's Mac and Microsoft premier experts can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to work closely with colleagues who use Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac software can coexist, enabling Mac users to get and send messages, search the Exchange global address list, import addresses, sync up calendars, and invite fellow workers to meetings with your Exchange account. Progent will make sure that your Exchange Server is properly set up and that WebDAV and Outlook Web connectivity are working. Progent also can provide customized one-on-one Entourage education.
Wireless LAN Site Survey Consulting Services
Outsourcing WLAN Site Survey
Progent's wireless site survey and predictive modeling help you to plan, deploy and troubleshoot a Wi-Fi network adapted to your environment, providing your business a wireless solution that delivers the reception, performance, density, Quality of Service, data protection, and hand-off capability your company needs. Wi-Fi site survey services from Progent include online predictive modeling for designing a wireless LAN and onsite site survey services for validating, optimizing, and debugging an operational wireless LAN.
Louisiana Small Business IT Outsourcing Services
Network Design Consultant Alabama
Progent’s Technical Response Center (TRC) provides national extended hours remote troubleshooting for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts offer after-hours phone support and remote secure computer connection to isolate and resolve technical problems quickly and affordably. The scope of technical expertise represented by Progent's staff of nationwide support professionals allows Progent to escalate even the most difficult problems to qualified specialists as needed. For urgent problems, the TRC endeavors to respond to your call for support within one hour.
Network Health Audit Consulting
Consultant Services Network Health Check
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size organizations to obtain an objective evaluation of the overall health of their information system. Powered by a selection of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits show you how well the configuration of your essential infrastructure devices conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner and safer Active Directory implementation. Both options also provide the ongoing benefits of cutting-edge remote network monitoring and management technology. These benefits can include simpler management, improved compliance with data security requirements, more efficient utilization of IT assets, faster troubleshooting, more dependable backup and recovery, and less downtime.
Service Desk Sharing Professionals
Virtual Helpdesk Consulting
Progent's Standard Help Desk Services provide an end-to-end service desk solution that manages all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Support services are offered at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to resolve challenging problems.
Nexus Switch Latency Consulting Services
Nexus 6000 Switch Online Consulting
Cisco Nexus switches are engineered to provide the speed, expandability, dependability, virtualization support, capacity, security and manageability required to act as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide remote and onsite consulting and troubleshooting expertise to assist your IT staff to design an efficient network topology, set up pilot systems to validate your network design, deploy Nexus switches, create and implement appropriate policies, perform security vulnerability assessments, configure advanced monitoring, consolidate network resources through virtualization, analyze and repair switching and routing issues, optimize system performance, plan for expected growth, and set up the powerful fault-tolerant features incorporated into Nexus switches. Progent's consultants can also help your business to upgrade efficiently from legacy Nexus switches or Cisco Catalyst switches to up-to-date Nexus platforms.
Microsoft Certified Custom Web Development Firms
Web Parts Developer Firms
If you want to revamp your corporate web site, create internal webs for purposes such as HR or employee training, design a high-impact web presence for a new venture, or generate enterprise-class, data-driven custom web applications, Progent can provide skilled and experienced web developers. Progent's experts can also help you design and manage a safe, fault-tolerant server and communications infrastructure, including remote and wireless connectivity, to support your web solutions.
Setup and Support Microsoft Windows Cluster
Microsoft Windows Cluster Support
Progent provides Microsoft Windows Cluster Server consulting to help your business implement non-stop server clusters designed to deliver 24x7 operation. Windows cluster servers for fault-tolerant networks include Windows 2003 Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster Server. By assisting you t plan fault-tolerant server clustering environments based on Windows Server 2003 Cluster, Progent’s Premier Windows consultants ensure that your zero-downtime clustered servers are set up to maximize the strategic value of your IT system.
Data Center Colocation Technical Support Services
Colocation Facility Consultants
Colocation sites allow companies to share world-class facilities for housing computer hardware that runs mission-critical applications and services. Progent's Microsoft and Cisco premier IT experts can assist your small business with all facets of your colocation strategy including choosing and moving to a colo facility, creating system architecture, defining required equipment, on-premises and remote troubleshooting, establishing online network management, and education your IT staff.
Remote Workforce Onsite Technical Support
Remote Workers Help and Support
Progent has two decades of background helping small and mid-size companies to design, deploy, optimize, manage, and debug computer networks that incorporate teleworkers.
Microsoft Contract Development ASP
After Hours Web Development Company
If you want to update your corporate web site, build internal websites for applications such as HR or worker education, establish a powerful web presence for a new business, or generate line-of-business, data-driven custom web applications, Progent can provide talented and proven web developers. Progent's consultants can also help you build and manage a safe, fault-tolerant server and communications infrastructure, including remote and wireless access, to support your web solutions.
Windows 10 Compatibility Testing Onsite Technical Support
Consulting Microsoft Windows 10
Progent's Windows consulting experts can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from any earlier release of Windows. Remote and on-premises evaluation and upgrade support for Windows 10 available from Progent include ROI estimates, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile management, teleworker access, security and compliance, automated provisioning and administration, infrastructure optimization, wired/wireless convergence, business continuity planning, custom training for IT support personnel and end users, and post-migration consulting support.
Cisco Experts Configuration Database Programming
Database Services
Progent's Microsoft-certified database consultants offer small and midsize businesses online support for popular RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services available from Progent include installation and configuration, application architecture and coding, administration services, replication and synchronization strategies, capacity planning, performance tuning, data migration, security and compliance, backup and recovery systems, problem solving, and webinar training.
Certified Novell Engineer (CNE) Software Consulting
RHCE Small Office IT Consultant
Progent provides customers the services of consultants who have earned some of the computer industry's most prized certifications. Progent thinks that customers have the right to know that their computer service consultants have accredited testing plus extensive practical field experience so that Progent's clients can engage Progent's support with confidence. Often, vendor certifications such as the CCIE brings privileges for substantially superior vendor support than is offered to uncertified service providers, allowing Progent to deliver customers a better level of computer service. In other cases, recognized certifications such as CISM or CISSP for network security can aid enterprise customers to demonstrate compliance with regulatory demands by using the assistance of accredited industry experts.
Small Office Consultancy Firm
Small Business Technical Consultant
Progent provide organizations of any size enterprise-class IT remote or on-premises consulting services for networks powered by Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consulting experts also offer security consulting for companies varying in size from the small office to the global enterprise.
Computer Consultant ProSight Endpoint Protection
Signature-based Virus Protection Configuration
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior machine learning tools to defend endpoints as well as physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily get by legacy signature-based anti-virus products. ProSight ASM safeguards local and cloud resources and offers a unified platform to manage the complete malware attack lifecycle including filtering, identification, containment, cleanup, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks.
Exchange 2007 to Exchange 2010 Upgrade Consultants
Exchange Server 2010 Upgrade Consultant
Progent's Microsoft-certified network engineers can help you to determine the value of Microsoft Exchange 2010 for your business and can assist you to plan and implement a smooth migration to Exchange Server 2010 from Exchange 2003 or Exchange 2007 Server that will offer fast return on investment by increasing your productivity, cutting the cost of equipment and service, streamlining administration, and integrating your vital communications technologies.
Microsoft Exchange Server 2016 Upgrade Integration Support
24x7 Exchange Server 2016 Upgrade Network Consulting
Progent can assist you in any and all phases of your upgrade to Microsoft Exchange 2016 including planning HA architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; specifying storage capacity required for your VMs, mailbox databases and logs; setting up HLB for high-availability CAS services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Technical Support Services ProSight Hybrid Cloud Data Backup Services
Offsite Managed Data Backup/Recovery Services Specialists
ProSight Data Protection Services offer small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of vital data, apps and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or to both. Progent's BDR specialists can deliver advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical information.
Engineers Server Monitoring
Consultant Services Automated Server Monitoring
ProSight LAN Watch is Progent’s server and endpoint monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by tracking the state of critical devices that drive your network environment. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent consultant so that any potential issues can be resolved before they have a chance to impact productivity.
VMware NSX Hybrid Cloud Specialist
Engineers VMware vCenter Orchestrator
VMware's NSX virtual network technology enables you to build complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high level of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager allows programmatic recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, upgrades and patches and can generate audit reports to verify complete service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly recover the entire virtualized network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist you to plan, configure, test and administer a disaster recovery system powered by VMware SRM and VMware NSX.
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