For organizations of any size in Richmond Virginia, Progent offers easy, fast, and affordable contact with CCIE-Premier engineers. Cisco CCIEs are top-level network engineers who achieve this prestigious recognition by completing rigorous examinations by Cisco. CCIE-qualified engineers can tackle the most complex issues associated with network deployment, troubleshooting, and configuration. Progentís CCIE-qualified professionals operate directly with Cisco's in-house engineers in analyzing problems with IOS or Cisco NX-OS software and coming up with workarounds or receiving software patches to correct problems. A Cisco-qualified CCIE can isolate the origin of network problems stemming from hardware or applications.

Progent offers fast remote access to a CCIE expert so that you can receive timely assistance for complicated network problems that are impacting your business but are beyond the experience of your ordinary IT maintenance organization. Progent's Cisco CCIE-Certified network experts can examine your network using state-of-the-art remote connectivity utilities that allow them to perform fast and affordable analysis and resolution of serious network problems.

Progent's CCIE Support Services
Most CCIEs work for big corporations or nationwide ISPs, and consequently their skills are not readily available to the general public. Progent is among the few service organizations to make CCIEs available to assist small and medium sized companies. In addition, Progent can provide fast access to a CCIE by telephone so you can get timely help for complex network issues that are hurting business efficiency. To learn how to contact a Progent CCIE for immediate help with your IT infrastructure, go to online network help.

Central Virginia Contact Information:
Progent offers consulting services and onsite technical support throughout central Virginia.

Onsite IT Consulting
Progent locations in Central Virginia

City Address Phone Link
Richmond Broad Street Office Center, 2920 West Broad Street
Richmond, VA 23230
(804) 806-2100 Richmond Network Support Services


Progent has one of the biggest teams of Cisco-premier CCIE experts of any independent support company in the U.S. Consequently, Progent offers world-class expertise in delivering connectivity solutions focused on Cisco products. Because Progent is also a Microsoft Certified Partner and offers professional application support for a broad array of business applications, Progent can deliver end-to-end IT solutions that optimize the competitive value of your network.

CCIEs represent an excellent value because their depth of expertise enables them to solve the most complex problems rapidly. In typical instances, less qualified engineers can burn up many hours or days struggling with a problem that a certified CCIE can resolve in a few minutes. The majority of Progent CCIEs are not only expert at Cisco networking solutions, but also have a variety of recognized technical credentials including Microsoft MCSE, and a major security credential such as CISSP or CISA. This permits Progent to provide complete services that incorporate a broad range of IT products without requiring extra expenses and delays orchestrating too many consultants.

To learn more information about Progent's world-class support services for Cisco network technology, select a topic:

Other Consulting Services Available from Progent
Progent also offers a wide range of consulting expertise in critical areas to help businesses to convert Cisco networking technology into an integrated information solution that provides strategic value. A few of the consulting services offered by Progent's experts include project management support, VMware vSphere and vCloud deployment, VMware Site Recovery Manager application continuity consulting, VMware NSX network virtualization design and integration, Windows Server 2019 migration services, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, business continuity planning and testing, Windows Server 2012 R2 configuration, network security vulnerability scanning, database administration and application services, and part-time CIO services.

Progent can also help your IT team you to design, implement, manage and repair enterprise hybrid cloud solutions that combine local and cloud hosted resources and that utilize Cisco networking technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)

By offering a convenient centralized resource for IT generalists and specialists, Progent can deliver fast, inexpensive, and comprehensive information technology solutions that address the unique requirements of companies in Richmond Virginia.



An index of content::

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    Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that enhances cloud readiness, works with popular handheld devices, allows one-time login with Microsoft Azure Active Directory, and tightens security. Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, extends the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad knowledge and experience to address the critical technical and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will optimize the return on your investment in this powerful product.

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    Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior analysis tools to defend endpoints and servers and VMs against modern malware assaults such as ransomware and email phishing, which easily evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to manage the complete threat lifecycle including blocking, identification, mitigation, remediation, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats.

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    Progent's Microsoft-certified professionals provide technical help and network consulting expertise for Exchange Server 2003, Microsoft Windows Server 2003, and for the complete family of Microsoft Servers. Progent's migration, configuration, administration, and troubleshooting services for Microsoft Exchange Server include system design, deployment, project management, onsite and off-site technical support, Help Desk Call Center support, expert security consulting, and comprehensive network management outsourcing.

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    Cisco Unified Communications Manager (CUCM), previously branded CallManager, is the center of Cisco's collaboration portfolio. Unified CM and Cisco Unified CM Express (CME) provide a modern IP-PBX by integrating tightly with apps that include Unified CM IM and Presence Service, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's Cisco-certified consultants can deliver efficient and budget-friendly remote and on-premises expertise to assist businesses of all sizes to create and maintain Unified CM environments by providing Unified Communications Manager configuration and troubleshooting consulting services that deliver optimum productivity. Progent's consultants can assist with any aspect of CUCM configuration and troubleshooting in areas such as integrating Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN calling, installing ISR G2 routers with CUBE VoIP networking support, designing UCS server clustering systems for survivability, performance tuning, and integration with Exchange Server.

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    E-Mail Guard is Progent's affordable anti-spam and virus protection managed service that gives small businesses world-class protection from spam, viruses, directory harvesting, and other varieties of e-mail-based assaults on IT networks. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated suite of web-managed spam filtering and virus protection services that stop email assaults before they can breech the company firewall. Perimeter Manager also allows administrators monitor and manage their email systems, irrespective of server vendor, hardware type, or data center location.

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    Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to plan and deploy a DR system based on Microsoft's latest Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, affordable creation of a stretch cluster quorum arbitration point.

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    Progent can provide the support of a certified VMware VCDX expert to help your organization plan, deploy, manage and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for local datacenters, cloud environments, or hybrid cloud deployments. Progent offers advanced expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director, vRealize Automation, vRO and vCloud Suite tools for administering private and hybrid cloud environments that provide maximum availability, fault tolerance, and application mobility.

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    Cisco's network security and remote connection technology for small businesses represent a full range of manageable security products to help protect your wired and wireless information system. Cisco's Virtual Private Network product family features switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert and CCNP certifications who are able to assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that align most closely with your business goals.

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    Key features of Microsoft Dynamics GP/Great Plains accounting include a modular design that lets you buy only the functionality you require, a standards-based foundation based on Microsoft technologies to safeguard your investment and offer a tightly interconnected environment, enhanced reporting services that allow you to track all operations, income and spending and sales trends, integration with Microsoft Office to enable access to corporate data, the capability to process information from virtually any database or desktop software into Microsoft GP/Great Plains, and an open architecture that makes it possible to develop specialized programs. Progent can show you how to configure and maintain a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP, and can offer expert GP/Great Plains consultants to help you convert the advanced features of Microsoft Dynamics GP/Great Plains business accounting software into a high-value business solution.

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    Progent offers affordable online consulting to assist businesses to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design and review, testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance.

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    Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size company's servers in a solution that delivers the maximum degree of dependability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting options are based upon proven virtualization platforms that allow small and midsize companies with multi- platform environments to economize significantly on the expense of capital investments, system support, and IT management while benefiting from world-class fault tolerance and an unprecedented level of vendor flexibility.

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    Progent's Microsoft-certified engineers can assist your company to automate desktop change and update management by delivering expertise with administration solutions that include Configuration Manager, SMS 2003, and WSUS.

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    Progent's Linux support experts offer small and mid-size companies and software developers assistance with administering and maintaining Linux computers that run with Microsoft-powered networks. Progent offers your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with a convenient single source to show you how to build and manage a protected and reliable mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by combining MS Windows with major Linux variations such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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    Progent's wireless VoIP phone configuration and troubleshooting experts offer online and on-premises assistance to help your organization create and maintain a Cisco wireless IP phone solution by providing services that range from debugging the set up of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.

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    Progentís Microsoft-certified experts can provide companies of all sizes consulting, technical support, and application development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web technology for intelligently coordinating people, groups and data. Microsoft SharePoint provides a central spot for your workers or clients to access, organize, share and interact with relevant information, documents, and applications and to interact with one another. SharePoint allows faster and more intelligent decisions, more effective sharing across groups and more economical business processes. Windows SharePoint Services join employees, customers, teams and major tasks with the data theyíve created in a way that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint consultants can assist you to manage your current SharePoint ecosystem or upgrade to the current version of SharePoint Server or to SharePoint Online.

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    Microsoft Office Communications Server delivers IM and Real Presence in a scalable, world-class solution featuring advanced protection, seamless compatibility with other Microsoft software, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. The product allows lower costs and elevated operational efficiencies, increased individual productivity, and stronger IP security. MS Communications Server 2007 has been replaced by Lync, which itself has been revamped and renamed Skype for Business. Progent's certified IM and Presence experts can provide online and onsite support and mediation services for your Office Communications Server environment and can help you to evaluate the advantages of migrating to Skype for Business. Progent can also assist you to design and carry out a smooth migration that will add business value to your IT system

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    Microsoft SQL Server 2014 includes major improvements in critical areas such as performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory capability that operates seamlessly with all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and onsite services that include planning, deployment, administration, troubleshooting, and application development services to enable organizations of all sizes to realize fast return from their SQL Server 2014 investment.

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    Progent can provide the expertise of RIM BlackBerry-certified experts who can help small businesses to plan, administer, and repair BlackBerry solutions affordably and successfully, eliminating the need for an in-house BlackBerry specialist and minimizing the cost and hassle of maintaining a mobile workforce. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-expert consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security engineers. This wide range of knowledge, in conjunction with Progent's efficient online support model, offers small companies an efficient option for integrating BlackBerry devices and software productively into their IT system.

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    Progent's Check Point Software consultants can show you how to choose and deploy Check Point Firewall utilities and appliances powered by Check Point Software's security platform to provide an affordable and efficient security defense for your business network. Progent can also help you configure other Check Point products including ZoneAlarm and Check Point UTM-1 firewalls with security products from other suppliers and offer a single stop for continuing technical support, maintenance, education, and consulting services.


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