Richmond Work at Home Employees Integration Support and Consulting
Network Infrastructure Integration Consulting Services
Enlarging your at-home workforce can have a major impact on IT infrastructure, security, and corporate culture. Progent has 20 years of background helping businesses of all sizes to plan, deploy, administer, optimize, and debug IT environments that support work-from-home employees. Progent can assist your Richmond company to select the right tools and follow leading practices in building and operating a secure virtual solution for telecommuters that facilitates teamwork and delivers maximum value. Progent can provide support services ranging from on demand guidance for helping you past challenging technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.
Progent can assist Richmond, Virginia companies to succeed with any aspect of creating a high-performing telecommuting ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, data security, backup/restore solutions, and unified management.
Infrastructure for Teleworkers
Setting up the physical and software infrastructure needed to support a remote work environment can be especially complex if you have to manage a mix of worker-owned equipment such as PCs and notebooks, routers, and Wi-Fi appliances from an assortment of vendors and with a variety of operating systems and firmware levels. Progent's experience providing remote help for both legacy as well as current technologies in virtual office venues allows you to make cost-effective use of your available infrastructure and provides you with ready access to top-tire consultants for making essential updates. Services available from Progent to help your company to implement a high-functioning work-at-home ecosystem include:
- Virtual Private Network connectivity makes it possible to create a secure connection for authorized at-home employees to access IT resources situated at your company datacenter or in a public cloud. Progent's consultants can assist your company to configure and maintain VPN access between your at-home workforce and your key IT resources by providing remote VPN integration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can assist your at-home workers to set up Cisco's AnyConnect software to provide safe VPN connections for a broad selection of devices including Microsoft Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms allow a telecommuter to see and interact with a remote computer's desktop. This provides IT managers substantial control over the digital ecosystem of at-home employees and offers them a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers connect home networks to the Internet and typically support VPN connections, local Wi-Fi networks, and firewalls. Progent can provide expert remote consulting for deploying home routers from a variety of vendors. See router configuration services from Cisco-certified experts.
- Home Wi-Fi networks, often shared by families and visitors, are commonly utilized by at-home employees to access their Internet router for work. This can cause performance as well as security issues. Progent can assist businesses to mitigate these issues by delivering expertise like Aironet integration consulting, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi wireless access point setup help.
- Internet access methods affect the performance and reliability of connections between telecommuters and the company data center. Vital applications may require redundant Internet access in case the primary connection breaks. Progent offers guidance for picking Internet service providers, choosing appropriate bandwidth and data volume packages, and setting up redundant Internet connections. Refer to Internet connectivity integration services.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining a productive telecommuter solution for your Richmond, Virginia organization, phone
An index of content::
Emergency virtual application delivery Specialists
Immediate Consultant Citrix XenDesktop
Citrix offers a powerful family of products that deliver advanced manageability, expandability, and performance for server virtualization and for centralized distribution of Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help you to assess the strategic benefits of Citrix technology and show you how to plan, test, deploy, troubleshoot, and maintain Citrix solutions.
WatchGuard Firebox M-Series Firewall Auditor
WatchGuard Firebox M5600 Firewall Security Auditor
Progent offers support services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and maintain a WatchGuard Firewall/VPN product that fits your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewalls.
ProSight Remote Infrastructure Monitoring Online Technical Support
Remote Support Services Network Performance Optimization
Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, track, optimize and debug their networking appliances like routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, captures and displays the configuration of almost all devices connected to your network, monitors performance, and sends alerts when problems are detected. By automating complex management processes, WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, finding devices that require critical updates, or isolating performance bottlenecks.
Top Quality Aironet 2700 Access Point Consulting Services
Aironet 2700 Access Point Consultant
Progent's Cisco-certified wireless experts can assist organizations of any size to plan, deploy, administer and repair Cisco Aironet wireless access point solutions to provide the throughput, coverage, capacity, scale, security compliance and ease of management needed for transparent connectivity between wireless and wired network infrastructure. Progent can provide affordable remote and on-premises consulting services for both legacy and current 802.11ac Aironet access points and Progent can assist your business design and maintain wireless solutions that include indoor and outdoor Aironet access points.
Microsoft Expert Dynamics GP Power BI On-site Support
Microsoft Dynamics GP Technical Consultant
Microsoft Dynamics GP can help you grow and control your company better by offering easy availability of decision-driving data and a fast return on investment. Microsoft Dynamics GP offers important productivity benefits including its ability to extend the presence of your organization, manage your accounting, computerize financial operations, unify processes across your company, refine inventory control, enhance order accuracy, expand sales and minimize turnaround time, and maximize cash flow. Progent can help you set up and maintain a robust, secure server and network infrastructure to support Great Plains, and can provide experienced Dynamics GP/Great Plains support professionals to help you derive all the benefits of your Microsoft Dynamics GP/Great Plains business management system.
Google Cloud Kubernetes Specialists
Consult Google Cloud hybrid cloud solutions
Progent offers affordable online and onsite support to help organizations to move any portion of their core network resources to Google Cloud Platform (GCP). This can save time and hardware expense and enable the use of Google's cutting edge machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, system design and review, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.
Case Study Operations Manager
Microsoft Operations Manager Case Study
Before Progent’s Microsoft Operations Manager solution, system issues were handled reactively, after workers complained about them. With the help of proactive, computer generated alerts and trend reports sent by Microsoft Operations Manager, Progent can now fix network problems before they becomes critical enough to disrupt network uptime. Thanks to MOM, Progent can deal with incipient problems before customers suspect that the problems exist. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class availability, security and productivity.
Firesight Technology Consulting
Cisco Firepower NGFW Firewalls Computer Consulting
The current ASA 5500-X Family of firewalls with Firepower Services offer substantially more value than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-premier CCIE network consultants can help you to manage your legacy PIX or Cisco ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, configure, optimize, manage and troubleshoot firewall environments built around ASA 5500-X firewalls with Firepower Services.
24x7 Professional Email Image Spam Protection
ProSight Email Guard Content Filtering Service Consultant
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to deliver web-based control and world-class protection for your inbound and outbound email. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a first line of defense and blocks most unwanted email from making it to your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper layer of analysis for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email that stays within your corporate firewall.
Hyper-V 2016 Failover Clusters Support and Help
Remote Windows Server Hyper-V 2016 Linux Technology Consulting Services
Hyper-V 2016 utilizes core technologies initially developed for and proven on Azure, among the world's biggest public clouds. This pedigree dramatically improves the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving security, uptime, scale, manageability, reliability and recoverability. Progent’s Microsoft-certified consulting team can assist you to assess the advantages of Hyper-V 2016 for your organization, configure test environments to confirm the ability of Hyper-V 2016 to support your critical applications, design an efficient network architecture for a cloud-based or hybrid installation, create and carry out a smooth migration strategy, train your IT administration and support personnel, and deliver as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 solution gives you the highest possible business benefit.
24-Hour Professional Exchange 2003 to Exchange 2010 Upgrade
After Hours Exchange Upgrade Professional
Progent's Microsoft-certified network engineers can assist you to assess the benefits of Microsoft Exchange 2010 for your business and can help your IT staff to plan and carry out a smooth migration to Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will offer quick return on investment by improving your productivity, cutting the cost of hardware and support, streamlining management, and consolidating your key communications platforms.
MCSE Expert Certified Office 365 Small Business Computer Consultants
Networking Support Excel 2016
Progent's Microsoft Office and Office 365 consultants can assist businesses of any size to integrate Office desktop and Office 365 applications such as Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a seamless productivity solution that provides fast ROI and enables better business outcomes. Progent can help you to integrate Office or Office 365 applications with one another and with additional core Microsoft platforms including SharePoint, Microsoft Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility problems with various versions of Microsoft Office and offers customized online training to individual users or teams.
Microsoft Partner Technicians
Microsoft Partner Small Business IT Support Firm
Progent is a Microsoft Certified Partner and has earned accredited competencies such as Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest client endorsement and are afforded the closest operational relationship with Microsoft. The knowledge, skills, and commitment needed to earn the level of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to offer your business more complete solutions for your information system.
Windows and Solaris Online Support
Solaris with Windows Engineers
If your company is developing UNIX or Linux applications in an environment that has MS Windows-based servers, desktops, and office applications, Progent offers full-service IT outsourcing that allows you to focus on your area of high-value expertise without the constant distraction of managing your business network. Through the use of automated network monitoring and by delivering remote and in-person support as your company needs it, Progent offers an economical alternative for managing an IT system that provides high dependability, protection, and performance. Progent's developer assistance offerings include full-service it outsourcing, virtual infrastructure, online and on-site support and repair, 24x7 monitoring services, and Helpdesk support.
macOS Phone-based Specialists
Small Business Computer Consulting macOS
Progent offers national remote phone support and troubleshooting services for companies that operate Apple Mac OS X networks or whose information systems include a combination of Mac with Microsoft Windows technology. Progent's consultants can provide macOS and Mac OS X users a variety of services such as desktop support, migration to the most recent edition of OS X from legacy versions of Apple macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with iPhone and iPad support, or migrating to iCloud services. Online IT help offers optimum return for your IT dollar by extending client efficiency and limiting the time billed for network analysis and repair. Advanced online access tools and skilled service specialists and consultants allow Progent to solve most network problems without squandering time and expense by going to your site. In the vast majority of cases your network issues can be dealt with over the phone or via a mix of telephone help and online connectivity. Progent can make available Cisco certified CCIE network engineers and CISA certified security specialists to assist with the most difficult system problems.
Security Auditing Solaris
UNIX Cybersecurity Contractors
If your business runs a Sun Solaris network or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-certified consultants can help your entire enterprise in a broad range of security areas such as security management practices, security architecture and strategies, connection control systems and methodology, applications development security, business processes security, physical security, communications, network and Internet security, and business continuity preparedness. CISM, CISSP and ISSAP stipulate the basic competencies and worldwide standards of performance that network security managers are required to possess. These accreditations offer IT management the confidence that those who have achieved their CISM or CISSP certification have the experience and knowledge to deliver world-class security support and engineering help.
VMware NSX Security Professionals
VMware VCDX Specialist
VMware's NSX network virtualization platform enables you to create entire networks in software. NSX allows virtual networks to be provisioned in minutes and administered with a high degree of automation regardless of the physical components making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. SRM also enables non-intrusive testing for site recovery, upgrades and fixes and can generate reports to confirm complete service restoration, validate SLAs and prove compliance. When used with VMware's NSX network virtualization platform, VMware SRM can rapidly restore the complete virtualized network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help you to design, configure, test and maintain a DR system powered by VMware Site Recovery Manager and VMware NSX.
Remote Wireless Site Survey Support and Integration
Open Now Wi-Fi RF Spectrum Analysis for Wi-Fi Remote Consulting
Progent’s Wireless Site Survey helps you to design and implement a wireless network adapted to your environment, offering you a wireless solution that delivers the reception, speed, capacity, QoS, security, and roaming ability your company needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive onsite service.
Dynamics GP Visual Studio Specialists
Dynamics GP BizTalk Adapter Professionals
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools enable Progent to design specialized mission-critical applications and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you design reports that let you analyze your business more thoroughly, turning uncooked data into valuable insights into your company and customers.
Top Professional ProSight Email Encryption
Email Block Lists Technology Professional
Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver centralized control and comprehensive security for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway device adds a further layer of analysis for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email that stays within your security perimeter.
Remote Support Microsoft Windows 10 Evaluation
24-7 Windows 10 Management Online Consulting
Progent's Windows consultants can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Remote and onsite evaluation and migration services for Microsoft Windows 10 provided by Progent's experts include Return on Investment analysis, project management, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, teleworker access, data and identity security, streamlined deployment and management, network infrastructure design, wired/wireless convergence, disaster recovery planning, custom training for IT support staff and users, and ongoing Call Center support services.
Desktop and Mobile Device Management Specialists
Award Winning Desktop Update Automation Technology Consulting
Progent's network engineers can help you to streamline desktop PC update and patch management by providing expertise with administration platforms like System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services.
Remote Juniper SSG320M Router Security Auditor
Juniper SSG Series Firewall Technical Support
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Programming SQL Server Analysis Services
Power Pivot Contract Development
Progent can provide remote and onsite expertise to assist your organization with any aspect of BI reporting ranging from debugging or enhancing applications to planning and deploying an advanced business intelligence environment. Progent's BI consultants can help your company to support your current BI system, help you to upgrade databases and applications from a discontinued reporting platform to a current one, and deliver custom remote training tailored to your individual requirements. Progent’s business reporting and analytics professionals can provide experience in the leading business analytics reporting platforms including the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Designer.
Exchange 2016 Migration Consultant Services
Remote Exchange 2016 Upgrade Technical Support Services
Progent can help you in all facets of your upgrade to Microsoft Exchange 2016 including designing HA architecture for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web.
Microsoft Exchange 2010 Migration Consulting Services
Exchange Server Migration Consultants
Progent offers comprehensive support for every step of your Exchange Server 2010 upgrade including outsourced or co-sourced project management services, site readiness preparation, project design and documentation, specification of all new software licenses and hardware required, recommended sourcing, system verification at customer location or at Progent's test lab, managing temporary coexistence of Exchange Server 2010 and Exchange 2003 or 2007, implementation of the production system, decommissioning the old system, and webinar training for client's IT staff and end users.
UNIX, Windows Specialists
Windows and UNIX Specialists
If your business runs a UNIX, Linux, or Sun Solaris network or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-certified consultants can help your whole enterprise in a broad array of security topics including security management practices, security design and models, connection management products and methodology, software development security, operations security, hardware security, telecommunications, network and Internet security, and business continuity preparedness. CISM, CISSP and ISSAP define the basic competencies and international standards of knowledge that information security managers are expected to master. These accreditations give IT management the confidence that those who have achieved their CISA or CISSP qualification have demonstrated the experience and theory to offer world-class security management and consulting help.
Network Consulting Citrix VHD desktops
Citrix XenDesktop desktop virtualization Engineer
For desktop virtualization, Progent offers the support of a Citrix-certified XenDesktop consultant who can assist you to design a XenDesktop environment that improves the strategic impact of your information network; integrate XenDesktop technology with your servers, end-user computers, and printers; upgrade your existing desktop virtualization software to the latest releases of XenDesktop; and deliver advanced remote troubleshooting. Progent can also train your network managers to adhere to best practices to maintain XenDesktop effectively.
Microsoft Web Apps for Mac Consulting Services
PowerPoint for Mac Online Support Services
Microsoft Office for Mac allows Apple Macintosh users to run the industry's most popular business programs. Progent's Apple-certified Mac consultants can show you how to set up Mac Office on a mixed-platform environment combining Apple OS X and Windows computers so that Macintosh users can access the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who use Microsoft Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can support networks that mix Mac with Microsoft Windows systems with extensive resource sharing, or environments which carefully restrict sharing between Mac and Windows users.
Private Cloud Virtual Datacenter Hosting Consultant Services
Consulting ProSight Hosting for Virtual Servers
Progent's ProSight Virtual Hosting service offers proven virtual server technology, a state-of-the-art data center, and the technical support services of Progent's Microsoft-certified consulting group to provide small businesses with a comprehensive information technology outsourcing alternative that enhances network availability and protection, reduces management hassle, and saves money. With Progent's Private Cloud Hosting, a smaller company can have each of its operating system platforms and critical business application servers hosted in a secure and reliable data center on a high-performance, non-stop virtual machine configured and supported by Progent's computer support experts.
Remote Support Services Fortinet 800 Series Firewalls
Fortinet 50 Series Firewalls Setup and Support
Fortinet next-generation firewalls (NGFWs) are leaders in offering top throughput for SSL inspection. Progent's Fortinet FortiGate firewall consultants can help your business to integrate your Fortinet firewalls to protect your digital assets at the network edge, within the data center core, at branches, and at the cloud edge.
Co-managed Service Desk Help and Support
Call Desk Sharing Computer Consultant
Progent's Microsoft and Cisco certified Consultants offer three service programs to help mid-size and large companies develop an efficient and productive in-house Computer Support Helpdesk. Progent's consulting services include Return on Investment analysis, process study and improvement, management reporting, training of internal personnel, and documentation of procedures. Progent's Software Evaluation and Integration Services help businesses sift through the various high-quality Help Desk software packages available and determine which packages may be too costly, lack key features, or align poorly with your organization's business goals. Progent also provides temporary staffing for businesses who want to augment their internal Help Desk staff for occasional tasks or to fill in for vacationing or incapacitated personnel.
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