Expanding your telecommuter workforce may have a significant impact on IT architecture, cybersecurity, and corporate processes. Progent has 20 years of background helping small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT networks that support at-home workers. Progent can help your Richmond organization to pick the appropriate technologies and adhere to leading practices in building and maintaining a secure virtual office ecosystem for teleworkers that facilitates teamwork and delivers maximum business value. Progent can provide services that go from on demand guidance for helping you past challenging IT bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can assist Richmond, Virginia companies to succeed with any facet of building a high-performing work-from-home environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk services, cybersecurity, backup/restore solutions, and centralized management.

Security for At-Home Workers
At-home workers often use their personal equipment and work in a physically unsecured space. This worsens their vulnerability to cyber attacks and requires judicious deployment of security appliances, remote monitoring, and the creation of security policies that follow leading practices. Progent's seasoned team of certified data security professionals can help your company to plan, deploy and administer a compliant cybersecurity solution that safeguards critical data in networks that incorporate telecommuters.

  • Firewalls allow you to build a network that can be securely accessed by on-premises users and by at-home workers, mobile employees, vendors, clients, and other stakeholders. Next-generation firewall appliances allow you to assign and control different access rights to different classes of users and to expand your network and adjust your security profile as your company evolves and as cyber threats become more sophisticated. Progent supports both current and older firewall appliances from all leading manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For details about Progent's firewall support expertise, visit firewall configuration and support expertise.
  • Online Endpoint Security Monitoring makes it easy to track the disparate devices used by telecommuters and either reject or spot and respond to the latest threats like ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint software agent is installed on every secured endpoint device, watching all activity and utilizing state-of-the-art machine learning to detect new attacks on arrival. When a cyberattack is discovered, ProSight Active Security Monitoring immediately disconnects the infected device from the corporate network to quarantine the malware. Since the ProSight ASM software agent is self-contained, endpoint devices remain protected even when they are disconnected from the Internet. For more information about ProSight ASM, go to remote endpoint security monitoring for teleworkers.
  • Security Audits can assess the exposure of your information system to all classes of outside and internal security attacks for an environment that incorporates an at-home workforce. Progent can run online, automated cybersecurity inventory scanning for rapidly and affordably uncovering a wide variety of security weaknesses that can be found via the Internet. Progent's endpoint security audit experts, which can be provided by data security experts with top credentials including CISM, CISSP, and GIAC, can assist your business to evaluate your workflows and governance policies and review your network architecture to enable you to design top-level security for your an at-home workforce.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining an efficient telecommuter solution for your Richmond, Virginia organization, call 1-800-993-9400 or visit Contact Progent.

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    For small businesses interested in Progent's IT outsourcing, consulting, or technical support offerings, phone 800-993-9400 or e-mail information@progent.com.

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