Richmond Offsite Workforce Integration Support Partner
Collaboration Solutions Consulting Experts
Enlarging your at-home workforce can have a major impact on network architecture, cybersecurity, and corporate workflows. Progent has 20 years of background helping small and mid-size businesses to design, configure, administer, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your Richmond organization to pick the appropriate technologies and follow best practices in creating and operating a secure virtual office solution for telecommuters that facilitates collaboration and returns top value. Progent offers support services that go from on demand expertise for getting you over challenging technical bottlenecks to comprehensive project management to help you carry out business-critical tasks.
Progent's consultants can assist Richmond, Virginia businesses to with any aspect of building a high-performing work-from-home environment by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, data security, data protection solutions, and unified management.
Microsoft Collaboration Platforms for Telecommuters
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office families, offering a rich ecosystem of applications that deliver a cohesive user experience for exchanging data and ideas throughout a corporate network and on a broad selection of endpoint computers. Progent has delivered online consulting support for Microsoft SharePoint and Exchange since their original releases and can assist your company to tune these critical collaboration platforms to maximize the effectiveness of your at-home workers.
SharePoint uses web entities to promote collaboration and knowledge sharing by offering policy-driven access to content, workflow, and tools for searching through enterprise-wide business data. SharePoint enables you to create secure portals that enables remote workers to view and edit aggregated business intelligence by means of Intranets (Wikis), Blogs, social networking web sites, and Web Parts (Widgets). For details about Progent's SharePoint expertise, refer to SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting expertise, refer to deployment expertise for Exchange.
OneDrive is Microsoft’s shared cloud file hosting and synchronization service, similar to GoogleDrive. At-home users can save files to the OneDrive service, and colleagues can access them securely via a browser. Included with Office 365, OneDrive enables remote employees to co-author documents. Edits created offline are uploaded when you reconnect to the Internet. To learn about Progent's consulting expertise for OneDrive, go to Microsoft Onedrive configuration consulting.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Richmond, Virginia business, phone
An index of content::
ProSight network asset documentation management Engineer
Services ProSight IT documentation management
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and protect data about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as 50% of the time thrown away looking for vital information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you’re planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it.
Microsoft Experts Setup Consultancy Services Online Office 365 Excel Training
Online Microsoft Publisher Training IT Specialists
Progent's virtual classroom webinars provide small businesses the affordability, ease, and versatility of online seminars plus the effective training techniques of expert teachers who utilize sophisticated collaboration software to reproduce live, interactive classrooms. Progent offers online training for popular desktop software including components of Microsoft Office suite such as Office Excel, Word, Access, and Visio: Dynamics accounting and management reporting products such as Microsoft Dynamics GP; plus other leading desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Urgent Windows Server 2008 BranchCache Engineers
Microsoft Windows Server 2008 R2 Services
Microsoft Windows Server 2008 is a major advance in making information networks more protected and fault tolerant, easier to virtualize and manage, higher performing, and able to provide an improved platform for web publishing. Progent can assist your company get the most from the enhancements built into Microsoft Windows Server 2008 by delivering consulting, tech support, education, temporary staffing, monitoring, and security engineering services.
Top Quality Computer Networking Microsoft Windows
Microsoft IT Consultants
Progent's pricing policy is to charge for remote support and on-site help by the minute. Consequently, you are invoiced only for received services. Progent does not impose a higher rate for after-hours or emergency service, and inside California or in regions where Progent offers in-person support, Progent does not charge for travel time except for emergency calls where on-site work is less than four hours. In addition, Progent applies no initialization charge and asks no retainer for support services delivered during regular working hours. Many support firms demand large minimum fees or charge for every quarter hour or longer. Progent's small granularity does away with big invoices for fast fixes so you will not be forced to allow simple problems to stay unaddressed.
Office Word and Access Consulting
Office Word cooediting Services
Progent's Microsoft Office Word and Office 365 Word experts offer a broad selection of economical remote consulting services to assist you to manage and troubleshoot your current Microsoft Office Word solution or assist you to migrate to a current release of Office Word. Services offered by Progent's experts include VBA programming, identifying and resolving compatibility problems between different releases of Word, integrating Word with other Office applications such as Office Excel and Microsoft Outlook or with third-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone and tablet integration, and online training customized for individuals or groups.
Microsoft Certified Expert SQL Server 2008 Migration Consultants
Microsoft Certified MS SQL Server Outsourced Programming
Microsoft SQL Server 2005 delivers powerful, standardized tools to computer professionals and information workers, lessening the complexity of creating, deploying, administering, and using enterprise information and database applications on platforms ranging from handheld devices to enterprise data networks. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and wide knowledge in planning and building data-driven, comprehensive business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
QTS Sacramento Colocation Center Technology Professional
24/7/365 QTS/Herakles Internet Data Center Professionals
The QTS Colocation Center facility is located in the earthquake-neutral Natomas area of Sacramento, CA. If your company is now utilizing the QTS Sacramento data center as a colocation facility or if you are considering moving your primary or disaster recovery equipment to the Herakles data center, Progent can provide a variety of cost-effective consulting services including colocation migration, equipment deployment and upgrades, network optimization, project management services, virtualization configuration, offsite network monitoring, centralized network administration, software development, disaster recovery/business continuity solutions, data security assessment, and the use of Progent's Test Lab.
Cisco Firepower Management Onsite Technical Support
ASA Firepower Professionals
Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer unified management and automation of modern security capabilities like application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and carry out an efficient upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's security services to build and centrally control network environments that include local offices, data centers, private clouds and public clouds.
Data Protection Manager 2016 and Azure Backup Troubleshooting
Remote Data Protection Manager 2016 and SharePoint Online Consulting
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and simplified recovery functions for Microsoft environment. SCDPM 2016 delivers application-sensitive protection for key platforms such as Microsoft SQL, Exchange Server and SharePoint, protects Windows and Linux VMs, supports virtual machines running on Windows Hyper-V and VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can assist organizations of any size to plan, deploy, administer, and troubleshoot an enterprise-wide backup/recovery solution built around System Center 2016 Data Protection Manager. Progent can help you to migrate from an older release of Data Protection Manager or from an outdated system, and Progent can optimize your DPM 2016 environment for on premises, hosted, cloud-based or hybrid deployment models. Progent offers remote or onsite support and can provide occasional guidance to resolve challenging issues or provide comprehensive project management services to help you complete your Data Protection Manager 2016 deployment on time and within your budget.
CRISC Certified Risk Monitoring Network Consultant
CRISC Certified Support and Integration
Progent's disaster recovery support and business continuity consultants can help you design a disaster recovery plan in case of an IT network disaster. Progent can help you define a comprehensive disaster recovery strategy that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified professionals can also help you create an affordable, high-availability network solution that addresses reliability issues covering a wide range of infrastructure technologies and procedures.
Online Support Services Work from Home Cybersecurity
Support and Integration At Home Employees Endpoint Security
Progent can help small and mid-size organizations to configure cybersecurity defense systems and provide cleanup expertise needed to support work-from-home employees.
Exchange 2013 Collaboration Integration Support
Top Ranked Configuration Exchange 2013 In-Place Hold
Exchange Server 2013 includes significant improvements to the capabilities of its predecessor Exchange 2010 and introduces powerful new features plus a redesigned architecture. These enhancements favorably impact key facets of IT such as manageability, high availability (HA), security, operational costs, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and rollout strategy, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable remote support and management services for Exchange 2013.
Top SCCM Application Management Computer Consultant
Remote Support Configuration Manager
Configuration Manager automates software deployment across multiple sites, streamlines security and compliance settings control, inventories network assets, protects against corporate data leakage, performs health reporting, allows secure self service, and delivers a single point of control for administering mixed-OS ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration experts can assist your organization with any facet of designing, implementing, operating and troubleshooting a SCCM deployment for local, cloud-based, or hybrid environments.
ProSight Remote Network Monitoring Professional
Network Asset Report Technology Professional
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size businesses to get an objective evaluation of the overall health of their information system. Based on a selection of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how well the configuration of your essential network assets adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI such as a cleaner and more secure AD environment. Both options also offer the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include lower-cost management, better compliance with government and industry security standards, higher utilization of IT resources, faster troubleshooting, more dependable backup and restore, and less downtime.
ProSight Automatic Patch Management Technical Consultant
Network Consultants ProSight Automatic Patch Management
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your network running efficiently by tracking the state of critical devices that power your IT network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so that any potential problems can be resolved before they can disrupt productivity.
Microsoft Proxy Server Online Troubleshooting
Emergency ISA 2004 Standard Edition Server Remote Support
Progent’s Microsoft certified consultants offer small and midsize companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers include a full featured application-layer aware firewall that can protect your business network from attack by outside and inside sources. Forefront TMG and ISA Server provide thorough inspection of Internet protocols such as HTTP, which enables these security platforms to detect many attacks that can elude traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through expert planning and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified consultants can help you to deploy Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or migrate from ISA Server environments to Microsoft Forefront TMG.
Upgrade Consulting SQL Server 2008
24x7 Microsoft SQL Engineers
Progent's certified SQL Server developers and database administrators can provide online consulting to help businesses of any size to build, administer, and troubleshoot applications based on Microsoft's SQL Server RDBMS and Microsoft's .NET framework. Progent's SQL Server consultants offer support for any element of application development in environments that can include small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Cisco VoIP Phones and Cisco Unity IT Consultant
VoIP Remote Technical Support
Progent's Cisco certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
ProSight Email Security Gateway Consult
ProSight Email Guard Content Filtering Consultant Services
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide centralized management and comprehensive security for all your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a deeper layer of analysis for inbound email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter.
Cisco Content Engine Support and Help
Immediate Cisco Content Engine Outsourcing
Progent offers high availability load balancing consulting covering system load balancing, load balanced applications, network infrastructure routing, and content dispatching products including F5 Networks 3DNS. High availability load balancing technologies for which Progent offers consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks BIG-IP.
Top Ranked Cisco CCIE Online Computer Support Consultants
Network Consulting Experts Cisco
Progent's Cisco certified network infrastructure experts have extensive experience helping Internet Service Providers to design, deploy, manage, optimize, and debug fault-tolerant, extensible connectivity environments appropriate for shared public networks.
SMS Server Migration Remote Consulting
Support Microsoft SMS
Systems Management Server offers extra capability for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs lower the overall administrative expense of managing and deploying software by making it easier to install system images, control mobile computers, and run management utilities. In addition to advising you about ways to cut management expenses by deploying SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and perform IT tasks that cover processes that Feature Packs are intended to streamline. Progent's adoption and upgrade services can lower cost and reduce business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can show you how to develop efficient processes and policies to manage handheld computers and smart portable phones so your field force remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security plan that includes standards, procedures and technologies to keep your IT computer system protected.
Exchange 2003 Technology Consulting
Consulting Services Exchange 2003 Upgrade
Progent's Microsoft-certified consultants provide computer help and IT consulting services for Microsoft Exchange Server 2003, Windows Server 2003, and for the entire line of Microsoft Servers. Progent's migration, integration, management, and troubleshooting expertise for Exchange 2003 Server include system design, installation, documentation, onsite and off-site troubleshooting, Help Desk outsourcing, certified security evaluation, and comprehensive IT outsourcing.
Microsoft Office Computer Consultancy Company
Microsoft Office XP Networking Help
Progent’s IT outsourcing packages provide affordable network consulting for small companies. Whether it involves planning network infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or developing a web-based eCommerce solution, outsourcing your network engineering services can reduce costs and eliminate risks, permitting network service expenses to grow in a more linear and controlled manner than is possible by assembling a bulky, knowledgeable internal IT organization. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and highly available network foundation for your critical business software based on Windows such as Microsoft Office XP, Office 2003, and Office 2000.
SCVMM 2012 and SharePoint Network Consultants
SCVMM 2012 and Hyper-V Consulting Services
Progent can assist organizations of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; design, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can help you to move from a legacy release of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can show you how you to optimize and troubleshoot your current SCVMM environment so you realize maximum return on investment.
Job Opening Q and A about Cisco Engineering
FAQ about Moonlight Network Consultant Contractor
To see answers to frequent questions concerning becoming employed by Progent, visit Working with Progent Q&A.
Symantec Raptor Security Firms
Network Security Test Symantec VPN
Progent's Symantec experts can help you maintain discontinued Symantec firewall and VPN products including the Raptor and VelociRaptor family or show you how to migrate to more recent firewall/VPN solutions. Progent can also help you design and implement a complete security strategy that can include firewall and VPN devices and software, managed security and virus defense services, system monitoring software, and documented policies and enforcement procedures. Progent has the skill to be your one-stop source for continuing technical support, maintenance, training, and security consulting.
802.11x Wi-Fi Site Survey Outsourcing
WLAN Site Survey Network Consulting
Progent’s Wireless Site Survey makes it easy to design and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) WLAN customized for your facilities, offering your business a wireless solution that delivers the coverage, speed, capacity, QoS, data protection, and hand-off ability your business requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed onsite service.
Co-managed Heldesk Technology Consulting
Professionals Call Desk Sharing
Progent’s Co-managed Help Desk service makes it possible for your business to split responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative support solution based on the leading shared PSA tool for handling end-user service requests, ticketing, responsibility, progress tracking, and reporting.
Systems Management Server On-site Technical Support
SMS Server Upgrade Help and Support
Progent’s Microsoft certified experts provide small and mid-size businesses enterprise-grade consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to install critical software rapidly and automatically to appropriate users, lower product costs and adhere to licensing agreements by understanding patterns of usage, improve Windows security by improving your knowledge of weak points and by installing targeted patches, manage your external workforce through accepted standards independent of connection or geography, and lower operational costs by fully exploiting the management capabilities built into Windows. Progent’s SMS engineers can help you use SMS economically for automated software and application installation, security patch control, and asset tracking management including software and hardware inventory.
prime infrastructure Specialist
24-7 Remote Support Services 5500 Wireless Controller
Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi environment or implement an efficient transition to Cisco's latest Wi-Fi controller technology. Progent can provide expertise for physical and software-based wireless controllers and can help you to determine which version makes sense for your wireless solution. For 802.11ac Wave 2 wireless controllers, Progent offers Cisco 3504 wireless controller consulting, Cisco 5520 wireless controller consulting, and Cisco 8540 wireless controller expertise.
Remote Troubleshooting Support Desk Sharing
Top Co-managed Call Center Consulting Services
Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Help Desk services are offered at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve challenging issues.
IP Endpoints Configuration
24x7 Cisco VoIP Phones and Cisco Unity Support and Setup
Progent's Cisco CCIE-certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
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