Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry SupportBlackBerry mobile smartphones were at one time among the most successful solutions for achieving mobile access to messaging, calendars, web-based programs, and other vital business data. Progent offers Rio de Janeiro, Rio de Janeiro businesses support from BlackBerry-certified experts who can assist organizations to manage existing BlackBerry environments or transition efficiently to a more popular smartphone platform.

As the complexity of small company networks has expanded, and as the need for world-class protection, dependability, and disaster recovery has grown to be the norm for organizations of all sizes, effective integration and support of RIM BlackBerry solutions has become increasingly difficult. To handle issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small organizations frequently resort to external consulting professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to design, manage, and repair BlackBerry environments affordably and efficiently, eliminating the requirement for an in-house BlackBerry technology expert and reducing the expense and hassle of supporting mobile work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's efficient remote service delivery model, provides small companies an affordable alternative for integrating BlackBerry technology productively into their IT network.

Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft technology, configure streamlined administration tools to help you track and support BlackBerry smartphones across your company, recommend security policies that are right for your business, develop custom wireless applications, and ensure that your network architecture is properly configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered quickly and thoroughly.

Rio de Janeiro Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Rio de Janeiro metro area.

Onsite IT Consulting
Progent locations in Rio de Janeiro Metro

City Address Phone Link
Barra da Tijuca Av. das Américas, 3443, Barra da Tijuca
Rio de Janeiro, RJ 22631-003
Brazil
+55 (21) 2018-1122 Barra da Tijuca Network Support Services
Ipanema Av. Visconde de Piraja , 495, Ipanema
Rio de Janeiro, RJ 22410-002
Brazil
+55 (21) 2018 1137 Ipanema Network Support Services
Niterói Rua Quinze de Novembro, 106, Centro
Niterói, RJ 24020-125
Brazil
+55 (21) 2018-1202 Niterói Network Support Services
Rio de Janeiro Av. Pres. Wilson, 231, Centro
Rio de Janeiro, RJ 20030-021
Brazil
+55 (21) 3500 1614 Rio de Janeiro Network Support Services


BlackBerry Enterprise Server Consulting and Technical Help
The BlackBerry Enterprise Server gives businesses a centralized and safe mechanism for integrating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to connect to Exchange, Lotus, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to ensure up-to-date information for collaborative programs such a schedules, contact lists, tasks, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) support for Exchange Server, mobile workers carrying BlackBerry handsets can have effortless access to Exchange email and to IM-capable software via Microsoft Live Communications Server and Lync Server 2010 support.

BlackBerry BES Server Support Services

Progent's BlackBerry-certified engineers can show you how to design, deploy, and support BlackBerry Enterprise Server (BES) so you can improve the productivity of BlackBerry users, streamline the administration of a BlackBerry environment, and lower the cost of supporting a mobile workforce.

Some Ways That Progent Can Assist You to Manage and Support Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded certifications from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry consulting skills range from troubleshooting synchronization problems to architecting mobile productivity solutions based on BlackBerry BES Server. These BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can help you to carry out basic support operations including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters and auto-signature, editing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned service professionals can also help your company to resolve a broad range of issues associated with synchronization, device detection, messaging reconciliation, web browsing, wireless connections, Instant Messaging, desktop software configuration, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide online consulting services for small company IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile technical support expenses at a minimum and, by solving issues promptly, maximizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform critical procedures such as troubleshooting enterprise activation problems, adding and removing BlackBerry device users, activating passwords, implementing over-the-air program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry consultants can also help you to operate management tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry BES system and help you to define and implement appropriate security options.

Progent's Microsoft-certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Microsoft Exchange Server infrastructure for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Exchange.

Call or Email Progent for Help from a BlackBerry-Certified Specialist
If you wish to ask Progent about engineering help for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    Configuration Catalyst Wi-Fi 6 AP

    Progent's Cisco Catalyst Wi-Fi 6 Access Point experts offer economical online and onsite help for Catalyst Wi-Fi 6 wireless APs.

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    Progent's Microsoft-certified consultants can deliver low-cost remote and onsite help to implement your upgrade to Microsoft Exchange 2010, generate extensive documentation of your upgraded messaging environment, educate your network support team and end users to get them up to speed quickly on Microsoft Exchange 2010, and offer ongoing administrative services and engineering help. Progent's consultants can also help you migrate from Exchange Server 2010 to Exchange 2013 or Exchange 2016.

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  • Skype for Business Back End Server Specialists
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    Progent's Microsoft-certified consultants can provide online and onsite consulting services for companies of all sizes to evaluate the benefits of migrating to Skype for Business from any release of Lync Server or Office Communications Server. Progent can assist your business to plan an on-premises, cloud-based or hybrid topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office; set up high-availability mechanisms; connect Skype for Business with your PSTN gateway; and integrate other communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can help you create and validate a security environment for your Skype for Business solution that is compliant with government and industry requirements.

  • Remote BlackBerry Synchronization Small Business Network Consultants
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    Progent’s Technical Response Center (TRC) offers national extended hours remote troubleshooting for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts offer after-hours telephone help and online direct network connection to troubleshoot and repair technical problems rapidly and affordably. The breadth of technical experience available from Progent's team of nationwide service professionals makes it possible to escalate even the most difficult problems to qualified experts as required. For critical problems, the TRC tries to answer your call for service in less than one hour.

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    Progent's Windows Server 2016 disaster recovery consultants can help you to design a disaster recovery system based on Microsoft's latest Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard hardware, Virtual Machine Load Balancing for improving the speed and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, economical deployment of a failover cluster quorum witness.

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    Progent's ProSight Email Guard uses the technology of leading information security companies to provide web-based control and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This reduces your exposure to external threats and saves system bandwidth and storage. Email Guard's onsite gateway device adds a further layer of inspection for incoming email. For outgoing email, the local security gateway offers AV and anti-spam protection, DLP, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.

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    Progent's proven ransomware recovery experts can help you to rebuild an IT network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Lockbit or Nephilim.

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  • Network Health Check Consulting Services
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    Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size businesses to obtain an unbiased assessment of the health of their network. Based on a selection of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits show you how closely the configuration of your essential network devices adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI such as a more manageable and safer Active Directory implementation. Both versions also provide the long-term advantages of cutting-edge remote network monitoring and management technology. These advantages can include simpler management, better compliance with information security regulations, higher utilization of network resources, faster problem resolution, more reliable backup and recovery, and less downtime.

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    Progent's Windows Server 2019 disaster recovery preparedness experts can help you to design a DR/BC system built around Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.

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    Progent's certified Microsoft Office Word and Office 365 Word consultants offer a wide selection of economical online consulting services to help you to manage your legacy Microsoft Office Word environment or assist you to move to a newer release of Office Word. Support available from Progent's experts include VBA software development, identifying and fixing compatibility issues between various versions of Word, integrating Office Word with different Microsoft Office applications like Office Excel and Microsoft Outlook or with third-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud connectivity, security consulting, smart phone synchronization, and remote training sessions tailored for individuals or groups.

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    Microsoft Virtual Server 2005, run on the Windows Server 2003 platform and based on technology originally developed by Connectix, delivers the performance needed to accomplish server consolidation, software upgrade, and server quarantine projects via virtualization technology in an enterprise-ready computing environment with advanced scalability, manageability, and reliability. Microsoft has aimed Virtual Server at companies wishing to enhance operational efficiency in software programming and piloting, upgrading from outdated mission-critical software, and server consolidation. Progent's certified Virtual Server experts can help your business to assess and deploy MS Virtual Server.

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    UNIX Consulting Firm

    Progent's UNIX platform support services offer small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience provides you with a convenient single consulting firm to show you how to build and maintain a protected and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Slackware.

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  • Radvision XT5000 Consultants
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    Progent can provide the support of an accredited consultant with an extensive background deploying products from the major telepresence vendors such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to design, configure, expand, or maintain a telepresence solution that protects your current investment and optimizes the strategic value of your IT network. Progent also offers the services of network infrastructure engineers who can assist businesses of all sizes to create and troubleshoot a communications network that delivers the performance, reliability, security, and expandability required to support your video conferencing/telepresence solution.

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  • Automated Desktop Monitoring IT Consulting
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    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by tracking the health of critical devices that drive your IT network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so any looming issues can be addressed before they can impact productivity.

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    Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business advantages of migrating to SQL Server 2017 and can assist your organization to plan and implement an efficient migration of your databases and applications to any network model including on-premises, cloud-based, or hybrid. Progent's SQL Server experts can provide online or on-premises support ranging from on-demand architecture review or debugging to end-to-end project management to make sure your SQL Server 2017 project is carried out on schedule and within budget.

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    Progent’s team of Microsoft and Cisco Certified consultants average longer than a decade of hands-on industry experience, at the front lines of IT service, performing a broad range of IT tasks for a large array of businesses. Every Progent consultant shares a refined collection of individual best practices that are combined into company-wide leading practices standards that Progent teaches its consulting personnel. This means that you get not only world-class IT capability, but also a consultant with proven methods for applying computer knowledge to fix real-world network problems rapidly.

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