Consulting Support for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were at one time among the most popular solutions for achieving location-independent access to email, calendars, web programs, and other critical business information. Progent can provide Riverside, California companies support from BlackBerry-certified experts who can assist businesses to manage existing BlackBerry deployments or transition efficiently to a current smartphone solution.

As the sophistication of small business networks has expanded, and as the demand for world-class protection, reliability, and recoverability has grown to be the standard for organizations of any size, effective deployment and maintenance of RIM BlackBerry solutions has become more challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small organizations frequently turn to external consulting professionals who specialize in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-qualified consultants who can help small businesses to design, administer, and troubleshoot BlackBerry solutions economically and efficiently, eliminating the requirement for an in-house BlackBerry technology specialist and reducing the expense and stress of supporting wireless work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of experience, coupled with Progent's efficient online support capabilities, gives small companies a budget-friendly alternative for integrating RIM BlackBerry technology productively into their business information network.

Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and email infrastructure function efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, set up easy-to-use administration tools to help you monitor and support BlackBerry smartphones throughout your business, define security policies that are right for your company, customize mobile software, and ensure that your IT network architecture is properly designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered rapidly and safely.

Consulting and Technical Services for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies management and support of BlackBerry smartphones, offering a centralized platform for handling critical jobs like device installation, upgrades, and retirement while also providing a solid infrastructure for security and fault tolerance. BlackBerry Enterprise Server (BES) delivers seamless integration between Exchange, Novell GroupWise, or Domino messaging servers and BlackBerry users and supports wireless synchronization.

BlackBerry BES Server Configuration Assistance

BlackBerry BES Server provides a wealth of security capabilities beginning with advanced data encryption of messages transmitted between a BlackBerry device and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows great versatility in adjusting degrees of protection to meet the special requirements of your mobile network. Progent's BlackBerry authorized consultants can assist your company to select advanced security features and activate them wirelessly. Samples of these wirelessly selectable security features are:

  • Disable a BlackBerry smartphone
  • Erase data from a lost or stolen BlackBerry device
  • Lock out Bluetooth functionality
  • Enable built-in defenses against malicious attacks

BES Server also offers versatility in determining how to keep mobile users from loading or executing unsafe or unauthorized software. Progent can help you to select blocking techniques such as:

  • List precisely which applications are permitted on the device
  • Block external programs from using non-volatile storage on the smartphone
  • Determine which resources third-party software can use on the BlackBerry device
  • Limit the types of connections third-party programs running on the smartphone can initialize
  • Prevent all third-party programs from being loaded or run on the BlackBerry smartphone

Expert RIM BlackBerry Technical Services Available Remotely from Progent
Progent's certified BlackBerry support specialists are accessible online to deliver prompt assistance to companies in the Riverside region or anywhere in the state of California. Progent's experienced remote consulting team has helped businesses solve network problems and cut IT service expenses in each state in the country and established a large following of loyal customers. (Refer to Progent's customer testimonials.)

Progent can provide remote assistance for a broad array of technologies related to RIM BlackBerry software and devices such as synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Major RIM BlackBerry certifications earned by Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmA Progent BlackBerry Certified Support Specialist can assist your business to perform basic technical functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters and auto-signature, editing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging software. Progent's certified experts can in addition help you to troubleshoot a wide array of problems associated with synchronization, handset recognition, email reconciliation, web browsing, mobile connections, IM, PC software configuration, and Desktop Redirector.

As a leader in providing nationwide online support for small business IT networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless technical support expenses at a minimum and, by handling problems promptly, optimizes the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can show you how to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks including resolving enterprise activation issues, registering and deleting BlackBerry smartphone clients, setting activation passwords, configuring over-the-air program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry engineers can also show you how to operate management tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing wireless LANs for activation. Also, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and assist you to select and install appropriate security configurations.

Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange architecture for working smoothly with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Exchange.

Contact Progent to Get Assistance from a BlackBerry-Qualified Specialist
If you wish to get in touch with Progent about consulting support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.