Consulting Support for BlackBerry Environments
BlackBerry wireless PDAs were at one time among the most popular products for achieving location-independent connectivity to email, calendars, web-based programs, and other critical business information. Progent offers Riverside, California companies the expertise of BlackBerry-certified consultants who can help businesses to maintain existing BlackBerry environments or migrate efficiently to a current mobile solution.
As the complexity of small company networks has increased, and as the demand for world-class security, reliability, and disaster recovery has become the norm for companies of any size, effective deployment and support of RIM BlackBerry solutions has grown increasingly challenging. To handle issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small organizations often resort to outside support professionals who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to plan, manage, and repair BlackBerry-based environments economically and effectively, eliminating the requirement for an internal BlackBerry solutions specialist and lowering the cost and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, combined with Progent's efficient remote support capabilities, provides small businesses an economical alternative for incorporating RIM BlackBerry technology seamlessly into their information system.
Progent's experts can assist your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft software, set up streamlined administration utilities to help you track and control BlackBerry devices throughout your company, recommend security policies that make sense for your company, develop custom mobile applications, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be restored quickly and thoroughly.
Technical Services for BlackBerry BES Server
Research in Motion's high-end platform for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful tool enables Microsoft Exchange, IBM Lotus Domino, or Groupwise users to send and receive emails that are encrypted in wireless transit to ensure maximum data protection. BES Server also simplifies a broad selection of crucial management jobs ranging from smartphone deployment and updates to mobile security and high availability.
Progent's BlackBerry-qualified engineers can show you how to utilize RIM BlackBerry Enterprise Server to perform basic tasks such as:
- Deploy and manage applications
- Schedule device, application, and IT policy updates
- Upgrade BlackBerry smartphone software wirelessly
- Manage client settings with BlackBerry's vast library of IT policies
Progent's BlackBerry-qualified consultants can also assist your company to utilize BES Server to perform important tasks not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:
- Install and manage BES Server's high-availability infrastructure based on VMware
- Deploy BlackBerry devices wirelessly
- Set specialized administration roles
- Automatically track and report on the integrity of your solution
Some Ways That Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has been awarded certifications from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support services range from resolving synchronization issues to designing mobile productivity solutions built around BlackBerry BES Server. These BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can help you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks including resolving enterprise activation problems, adding and deleting BlackBerry device clients, setting activation passwords, configuring over-the-air software loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also help you to operate administration tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can explain the role of IT policies in the BlackBerry BES environment and help your company to select and install sensible security options.
Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange Server architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system based on Microsoft Exchange. Progent's BlackBerry-certified consultant has support skills in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to add and remove BlackBerry smartphone clients on Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and manage storage groups, apply permissions, install the Mobile Data System (MDS) and IM, deploy push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and produce management reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology needs analysis, solution architecture, installation planning and implementation, performance optimization, design of a fault-tolerant environment, information backup and disaster recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to create a wireless system that meets your information technology budget and supports your business plans. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to accommodate a BlackBerry BES Server, assist your organization to determine which administration model and physical components meet your requirements, and analyze your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart decisions about options for software versions, processors and storage, network topology, and application configuration.
To maximize network protection, Progent's BlackBerry-certified consultant can help you to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to perform company-wide security assessment and compliance validation and suggest improvements to account for your BlackBerry environment.
Call or Email Progent to Get Support from a BlackBerry-Certified Consultant
If you wish to ask Progent about professional expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.