Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry mobile smartphones were at one time among the most popular solutions for achieving mobile access to messaging, scheduling, web-based applications, and other vital business data. Progent offers Riverside, California companies the services of BlackBerry-certified experts who can assist companies to maintain existing BlackBerry deployments or transition efficiently to a more popular mobile solution.

As the sophistication of small business IT technology has expanded, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the norm for companies regardless of size, successful deployment and maintenance of RIM BlackBerry solutions has become more difficult. To handle areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small organizations frequently turn to external consulting firms who specialize in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the necessity for an in-house BlackBerry solutions specialist and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, coupled with Progent's proven remote support capabilities, provides small companies an affordable alternative for incorporating BlackBerry products seamlessly into their IT network.

Progent's experts can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange setup so that your database and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft software, configure easy-to-use management tools to enable you to track and control BlackBerry devices across your business, recommend security policies that are right for your business, customize mobile software, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored rapidly and thoroughly.

Inland Empire Contact Information:
Progent offers consulting services and onsite technical support throughout San Bernardino and Riverside Counties.

Onsite IT Consulting
Progent locations in Inland Empire

City Address Phone Link
Ontario Ontario Airport Center, 337 N Vineyard Avenue Suite 400
Ontario, CA 91764
(909) 687-2199 Ontario Network Support Services
Riverside 3610 Central Ave, Suite 400
Riverside, CA 92506
(951) 900-8770 Riverside Network Support Services
San Bernardino 473 E. Carnegie Drive, Suite 200
San Bernardino, CA 92408
(909) 543-0600 San Bernardino Network Support Services


Consulting and Technical Support Services for BlackBerry Enterprise Server
BlackBerry BES Server simplifies management and support of RIM BlackBerry devices, providing a centralized platform for controlling critical tasks such as smartphone deployment, updates, and retirement and offering a solid foundation for security and high availability. BlackBerry Enterprise Server (BES) delivers seamless integration between Microsoft Exchange Server, Groupwise, or Domino email servers and BlackBerry users and supports over-the-air synchronization.

BlackBerry BES Server Configuration Assistance

BlackBerry BES Server includes a wealth of data protection capabilities beginning with advanced data encryption of information sent between a BlackBerry device and BES Server using Advanced Encryption Standard or Triple DES. BlackBerry BES Server also permits excellent flexibility in selecting degrees of protection to match the specific requirements of your mobile network. Progent's BlackBerry certified engineers can assist your company to select advanced security functions and enable them wirelessly. Examples of these wirelessly configurable security settings are:

  • Disable a BlackBerry device
  • Wipe information from a misplaced or stolen smartphone
  • Disable Bluetooth
  • Enable internal defenses against malware

BlackBerry Enterprise Server also offers flexibility in determining mechanisms to prevent mobile users from installing or running unsecure or unauthorized software. Progent can help you to choose protective processes such as:

  • Specify precisely what programs are allowed on the device
  • Prevent third-party software from allocating non-volatile storage on the device
  • Determine what functions external software can use on the BlackBerry device
  • Limit the types of access external software running on the BlackBerry smartphone can initialize
  • Block all third-party applications from being installed or executed on the BlackBerry smartphone

How Progent Can Help Your Business to Maintain and Support Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has earned certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry consulting skills range from troubleshooting synchronization problems to designing wireless productivity solutions based on BlackBerry BES Server. These BlackBerry credentials and their associated practice areas include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email environment based on Exchange. Progent's BlackBerry-certified engineer offers expertise in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone users on Exchange and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, manage Exchange data flow, generate, update, and assign wireless LAN and VPN configuration sets, set up SNMP traps, and produce management reports based on SNMP results.

Progent's BlackBerry consultant can support your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, troubleshoot, and document a wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology needs assessment, system design, installation strategy and execution, performance tuning, design of a fault-tolerant environment, information backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to design a mobile wireless system that meets your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to accommodate a BlackBerry BES Server, help you to determine which management model and equipment meet your requirements, and analyze your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed choices concerning options for software versions, processors and storage, network design, and application configuration.

To optimize network security, Progent's BlackBerry consultant can help you to select and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security specialists to perform company-wide security assessment and compliance testing and recommend improvements to account for your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Qualified Specialist
If you wish to contact Progent about engineering support for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.



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