Consulting Support for BlackBerry Technology
BlackBerry SupportBlackBerry wireless smartphones were at one time among the most popular products for maintaining location-independent connectivity to messaging, scheduling, web applications, and other critical business information. Progent can provide Riverside, California companies the expertise of BlackBerry-premier consultants who can help businesses to manage existing BlackBerry environments or transition efficiently to a more popular mobile solution.

As the sophistication of small business IT technology has increased, and as the need for enterprise-class security, dependability, and disaster recovery has become the standard for organizations of all sizes, successful deployment and maintenance of BlackBerry solutions has grown more challenging. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and company databases, small businesses frequently turn to outside consulting professionals who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry environments affordably and efficiently, dispensing with the need for an internal BlackBerry technology expert and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, combined with Progent's proven remote support model, gives small businesses a budget-friendly solution for incorporating BlackBerry technology productively into their business information network.

Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft software, configure easy-to-use administration tools to enable you to track and support BlackBerry smartphones throughout your business, define security policies that make sense for your company, customize mobile applications, and ensure that your IT network infrastructure is properly configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be recovered rapidly and safely.

Technical Expertise for BlackBerry BES Server
BlackBerry Enterprise Server simplifies administration and maintenance of RIM BlackBerry smartphones, offering a centralized solution for handling key jobs such as device deployment, updates, and retirement while also offering a strong infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server supports seamless communication between Exchange Server, Novell GroupWise, or Lotus messaging servers and BlackBerry users and supports wireless synchronization.

BlackBerry BES Server Integration Help

BES Server provides a variety of security capabilities beginning with advanced data encryption of information transmitted between a BlackBerry device and BES Server based on AES or Triple DES. BES Server also permits excellent versatility in selecting degrees of security to meet the specific requirements of your environment. Progent's BlackBerry authorized engineers can assist your company to choose advanced security functions and enable them wirelessly. Examples of these over-the-air configurable security settings are:

  • Lock down a smartphone
  • Erase data from a lost BlackBerry smartphone
  • Disable Bluetooth
  • Activate built-in protection against malicious attacks

BlackBerry BES Server also offers versatility in determining how to keep BlackBerry users from installing or executing unsecure or unauthorized programs. Progent can assist you to choose blocking techniques like:

  • Specify precisely which applications are allowed on the device
  • Prevent external applications from using persistent memory on the device
  • Determine which functions third-party applications can use on the device
  • Restrict the kinds of connections external software running on the device can initialize
  • Block all external programs from being installed or run on the BlackBerry device

How Progent Can Assist You to Manage and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has earned accreditations from RIM in all key facets of BlackBerry integration. Progent's BlackBerry consulting skills range from resolving synchronization issues to architecting wireless workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system powered by Exchange Server. Progent's BlackBerry-certified consultant offers support skills in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to install and remove BlackBerry device users on Exchange and Microsoft Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, manage Exchange data flow, generate, update, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry consultant can support your BlackBerry solution in a number of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to help your company to design, install, validate, troubleshoot, and produce documentation for a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and network needs analysis, system architecture, deployment planning and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to create a mobile wireless solution that fits within your IT budget and aligns with your business strategy. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry Enterprise Server, help your organization to determine which administration model and hardware products match your requirements, and analyze your messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions concerning options for software versions, processors and storage, network design, and application configuration.

To optimize system protection, Progent's BlackBerry-certified consultant can assist your company to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security engineers to run company-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry solution.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Specialist
To get in touch with Progent about engineering assistance for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.