Consulting Support Services for BlackBerry Technology
BlackBerry mobile PDAs were once one of the most popular products for achieving mobile connectivity to messaging, scheduling, web-based applications, and other vital business data. Progent offers Riverside, California companies support from BlackBerry-certified professionals who can help organizations to maintain their BlackBerry deployments or transition efficiently to a more popular smartphone solution.
As the complexity of small company networks has increased, and as the need for enterprise-class protection, dependability, and recoverability has become the norm for organizations regardless of size, successful deployment and support of RIM BlackBerry solutions has become increasingly difficult. To handle areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small organizations frequently resort to external support firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-certified consultants who can help small businesses to plan, manage, and repair BlackBerry-based environments economically and effectively, dispensing with the necessity for an in-house BlackBerry solutions expert and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of experience, coupled with Progent's efficient online service delivery model, provides small businesses an affordable alternative for integrating RIM BlackBerry products seamlessly into their business information network.
Progent's experts can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and email systems function optimally with BlackBerry BES Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, set up easy-to-use management tools to help you track and control BlackBerry smartphones across your business, recommend security policies that are right for your business, develop custom mobile applications, and ensure that your network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be restored quickly and thoroughly.
Inland Empire Contact Information:
Progent offers consulting services and onsite technical support throughout San Bernardino and Riverside Counties.
Progent locations in Inland Empire
Consulting Services for BlackBerry Enterprise Server
Research in Motion's high-end platform for managing big groups of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated software allows Microsoft Exchange Server, IBM Lotus Domino, or Groupwise users to transmit and receive emails that stay encrypted during transit to provide optimum data protection. BlackBerry BES Server also simplifies a wide selection of vital management jobs ranging from BlackBerry configuration and upgrades to mobile security and high availability.
Progent's BlackBerry-certified consultants can assist you to use BlackBerry Enterprise Server to do basic jobs such as:
- Deploy and manage applications
- Schedule device, program, and IT policy updates
- Update BlackBerry smartphone software remotely
- Manage user and group settings with BlackBerry's extensive library of policies
Progent's BlackBerry-certified consultants can also assist you to utilize BES Server to perform key tasks not supported by the entry-level BlackBerry BES Server Express. These procedures include:
- Set up and manage BlackBerry's fault-tolerant architecture using virtualization
- Install BlackBerry devices wirelessly
- Establish custom management roles
- Monitor and analyze the integrity of your solution
Professional BlackBerry Consulting Support Available Online from Progent
Progent's authorized RIM BlackBerry support specialists are available remotely to deliver prompt assistance to companies in the Riverside region or throughout the state of California. Progent's seasoned online consulting team has helped businesses resolve computer problems and cut support costs in each state in the United States and established a substantial base of loyal customers. (See Progent's customer testimonials.)
Progent offers remote help for a broad array of technologies related to RIM BlackBerry products including wireless synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Important RIM BlackBerry credentials earned by Progent's consulting professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform common technical operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters, changing user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging software. Progent's certified experts can also help you to resolve a broad array of issues associated with synchronization, device detection, messaging reconciliation, web access, wireless connections, IM, workstation software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide online support for small company networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your wireless support costs at a minimum and, by handling problems promptly, improves the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can show you how to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures such as resolving enterprise activation issues, registering and removing BlackBerry smartphone users, setting activation passwords, implementing wireless program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.
Progent's BlackBerry consultants can also show you how to operate management tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using WiFi for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and assist you to select and install appropriate security options.
Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Microsoft Exchange architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry engineer has expertise in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and delete BlackBerry smartphone clients on Microsoft Exchange and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and support storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange Server data flow, generate, update, and apply WLAN and VPN configuration sets, set up SNMP traps, and generate reports to summarize SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of environments such as Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, troubleshoot, and document a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry include business and network requirements analysis, solution architecture, deployment planning and execution, performance tuning, configuration of a high-availability environment, information backup and disaster recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to design a mobile wireless solution that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to support a BlackBerry Enterprise Server, help you to decide which administration model and equipment meet your requirements, and evaluate your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions concerning alternatives for software editions, server hardware and mass storage, network architecture, and application configuration.
To optimize system security, Progent's BlackBerry expert can assist you to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security specialists to perform network-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry solution.
Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Specialist
To contact Progent about technical assistance for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.