Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry wireless smartphones were once one of the most popular solutions for achieving mobile access to messaging, calendars, web programs, and other critical business information. Progent can provide Riverside, California companies the services of BlackBerry-premier consultants who can help organizations to manage their BlackBerry deployments or transition smoothly to a current smartphone solution.

As the complexity of small company networks has increased, and as the demand for enterprise-class security, reliability, and recoverability has become the norm for businesses regardless of size, successful deployment and support of BlackBerry solutions has become more challenging. To handle issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and corporate databases, small organizations frequently turn to outside support firms who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier engineers who can help small organizations to design, manage, and repair BlackBerry-based solutions economically and efficiently, eliminating the necessity for an in-house BlackBerry technology expert and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This breadth of experience, combined with Progent's proven remote service delivery model, gives small companies an economical alternative for integrating BlackBerry technology productively into their information network.

Progent's engineers can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you monitor and support BlackBerry devices throughout your business, define security policies that make sense for your company, customize wireless software, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be recovered rapidly and thoroughly.

Technical Support Services for BlackBerry Enterprise Server
RIM's high-end platform for administering big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful tool allows Exchange, Lotus Domino, or Novell GroupWise users to transmit and receive emails that stay encrypted during transit to ensure maximum data protection. BlackBerry BES Server also streamlines a broad variety of key management tasks ranging from BlackBerry configuration and updates to mobile security and high availability.

RIM BlackBerry BES Server Configuration Support

Progent's BlackBerry-premier consultants can show you how to utilize RIM BlackBerry Enterprise Server to perform basic jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Upgrade BlackBerry device firmware remotely
  • Manage user settings with BlackBerry's extensive library of IT policies

Progent's BlackBerry-premier engineers can also assist your company to utilize BES Server to perform key procedures not available with the entry-level BES Server Express. These tasks include:

  • Set up and support BES Server's high-availability infrastructure using VMware
  • Deploy BlackBerry smartphones wirelessly
  • Set specialized management roles
  • Monitor and analyze the overall health of your BlackBerry system

Professional RIM BlackBerry Consulting Support Services Available Online from Progent
Progent's certified RIM BlackBerry engineers are accessible by phone to provide expert technical help to companies in the Riverside area or throughout the state of California. Progent's experienced remote technical support team has helped businesses resolve computer issues and cut support costs in every state in the U.S. and established a large following of satisfied clients. (Refer to Progent's customer testimonials.)

Progent offers online consulting support for a wide array of technologies associated with RIM BlackBerry products including synchronization, integration with Exchange, managing BlackBerry Enterprise Server, and strengthening wireless security. Important RIM BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
Blackberry ExpertsProgent's BlackBerry Certified Support Specialist can help you to perform basic support operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters and auto-signature, editing user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned experts can in addition help you to troubleshoot a broad range of issues concerning synchronization, device detection, messaging consistency, web browsing, wireless connectivity, Instant Messaging, PC software installation, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide online help for small business networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile technical support expenses at a minimum and, by dealing with issues promptly, maximizes the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can show you how to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical tasks such as resolving enterprise activation issues, adding and removing BlackBerry device users, setting activation passwords, implementing over-the-air software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also help you to operate administration software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise system and help you to select and implement appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent edition of Exchange.

Call or Email Progent for Assistance from a BlackBerry-Certified Consultant
If you wish to get in touch with Progent about professional help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.