UNIX, Linux, Sun Solaris, Mac OS X Phone-based Support Services for
Riverside Small Business Network Systems
For small and midsize businesses in Riverside California, Progent offers support for networks based on UNIX or Linux or for networks that feature a combination of UNIX and Microsoft Windows platforms. Progent has delivered online troubleshooting to businesses in every state in the United States. (See Progent's customer recommendations). Progent also offers the consultation Cisco CCIE-certified engineers for complex infrastructure issues, as well as the assistance of CISSP-certified security consultants to help with advanced security architecture and business continuity preparedness.
Progent's online support engineers represent exceptional leverage because they have the practical background and the advanced technology to resolve the majority of information system problems quickly. This reduces direct costs since solutions require fewer chargeable minutes. Online support also avoids the cost of sending an engineer to your office. Your company benefits additionally with incidental expenses by minimizing or eliminating network outages and associated losses due to business disruption, disgruntled clients, idle workers, and distracted executives.
Progent's pricing model for online help is structured to stretch your network support dollar. Progent bills by the minute for phone consulting, so you pay exclusively for the services that you receive. Unlike typical online support firms, Progent requires no service activation fee or minimum payments. Progent's one-minute billing unit and simple policy for pricing save you from scenarios where speedy. minor solutions manage to turn into major tabs. Progent's penchant for solving technical issues efficiently translates into your company spending less cash.
Progent's Remote Technical Support Technologies
Over the years, Progent has developed a set of customized technologies and proven methodologies that ensure the highest degree of effectiveness for online engineering help and repair for small and midsize business IT networks. Progent provides safe VPN support for VPN gateways from multiple popular companies such as Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Secure VPN connectivity enables the experts of Progent's remote service group to connect to your computer system remotely without violating network security.
Progent's sophisticated technical support reporting application stores extensive documentation of the service that Progent's customers have been provided. Progent's team engineers have the benefit of the specifics of support rendered to every Progent customer by every consultant. This history of problems and resolutions is organized as a readily retrievable proprietary knowledge base that permits Progent's online support professionals to communicate their knowledge with the whole team to make sure that the quality of Progent's support services improves over time. Progent's high-level accreditations and working relationships with major industry leaders including Cisco and Microsoft make available additional vast technical support knowledge bases and allow fast response from vendors' in-house product engineers so Progent's online consulting specialists are able to come up with the best resolutions in the least time.
Get Online UNIX/Linux, Sun Solaris, or macOS and OS X Computer Assistance from Progent
To get started with Progent's remote support in Riverside California or to find out more about Progent's phone support options, contact Progent at
Phone-based Network Support Services Offered Progent
Progent's phone-based technical service experts possess credentials in a comprehensive set of disciplines. This broad scope of technical skills permits Progent's consultants to tackle virtually any crisis likely to occur in a small or midsize business network. Certificates earned by Progent support experts in UNIX-family platforms include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications owned by Progent service experts include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, CCVP, and Design Professional.
To support businesses with mixed-OS networks, Progent also provides the skills of consultants with high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include CISM consultants, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional engineers.
Online support provided by Progent to small businesses in Riverside include:
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UNIX/Linux, Sun Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online consulting services cover a wide spectrum of information technology including system infrastructure, messaging systems, network and operational security, UNIX and Microsoft Windows integration, virtual server technologies for server economization and easy management, and migration from legacy systems to the latest Microsoft Windows or Linux solutions. Progent's team-based approach to resolving technical problems promotes quick escalation, when required, to consultants with appropriate experience to tackle complex situations. This accelerates repair of urgent problems, minimizes lost productivity, and lowers service costs.Progent's UNIX and Linux support engineers can offer urgent online assistance for troubleshooting anomalies within UNIX/Linux systems based on popular variants of UNIX such as:
- Apple macOS and OS X
- Solaris
- IBM AIX Open UNIX
- HP-UX
- Berkeley UNIX (BSD)
- SCO
- SGI/Irix
- RedHat Linux
- SUSE Linux
- Debian GNU/Linux
- Slackware
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Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) certification is the highest recognition for networking engineers, and certifies a person's technical skills at the master level. CCIEs can handle the most complex problems associated with network infrastructure design, installation, administration, protection, and troubleshooting. Cisco qualified CCIEs can cooperate closely with Cisco's internal support staff in analyzing anomalies with IOS network administration utilities and developing workarounds or identifying software patches. Cisco qualified CCIEs offer exceptional value because their broad experience allows them to find solutions for the most complex problems quickly. In typical cases, less seasoned engineers can wrestle for many hours or days with identical problems that a CCIE can fix in a few minutes.
Few consulting firms make Cisco-qualified CCIEs available to help small and medium sized businesses. Progent can provide quick telephone access to a Cisco CCIE so you can get immediate help for serious network problems that are impacting business productivity but are beyond the comfort zone of your regular IT support group or consultant. Progent's CCIE support experts can interface to your network using state-of-the-art remote support technology in order to perform efficient, safe, and affordable analysis and remediation.
Progent's Cisco CCIEs can provide assistance with the entire range of Cisco's industry-leading selection of infrastructure devices such as PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst FWSM modules, secure broadband and IS routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi access points, Voice over IP (VoIP) phones and systems, Catalyst switches, as well as VPN technology.
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Certified Microsoft Windows Experts
Progent's Microsoft-certified online service professionals can provide computer troubleshooting and consulting help for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your company the assistance of consulting professionals who can help you with a broad variety of platform support such as
Windows Server 2012 R2 integration,
Windows Server 2008 installation,
MS Exchange Server 2019 deployment,
MS Exchange 2016 migration, Exchange Server 2013 integration,
Microsoft Exchange Server 2010 maintenance,
SharePoint Server 2016 migration support,
SharePoint 2019 design and deployment,
Microsoft Skype for Business migration consulting, Lync Server 2013 management and Microsoft Office Communications Server upgrade, Forefront TMG management and ISA Server 2006 migration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) system monitoring and reporting,
Project Server and Server Online planning,
Small Business Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Progent also can deliver a broad array of online desktop consulting and support services such as Windows 7 migration, preparing for to 64-bit desktop applications, integrating Office 2010, and automating Business Desktop Deployment.
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CISM and CISSP Certified Network Security Experts
Progent's accredited CISSP and ISSAP security consultants can provide a range of security solutions that can enhance the defenses of your UNIX, Linux, Solaris, Apple Mac or Windows environment against assaults or help your company to recover quickly after a serious breach. Security support services available from Progent include: comprehensive network security audits using utilities such as GFI LANguard NSS, AMAP Application Scanner, and products from Solar Winds tools and Netcat; fast recovery from virus and worm attacks; integrating firewalls; establishing secure architectures for off-site and mobile communication; protecting your email infrastructure from viruses, spam and DHA attacks; and managing 24x7 proactive monitoring.
- Hybrid Cloud Solutions
Progent can provide advanced online support to help businesses of any size integrate their IT infrastructure with leading public cloud platforms including Azure and Amazon Web Services. Progent can assist you to design and administer cost-effective ecosystems that support Windows and Linux operating systems and apps in both cloud-centric systems or in hybrid network models that utilize on-premises IT assets as well as public cloud services. To help you to integrate public cloud services with physical datacenters, Progent offers a variety of public cloud migration services that include Office 365 Exchange Online integration with on-premises Exchange deployments, Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud planning and integration consulting. Progent has over two decades of background providing high-level consulting support online, and Progent can make sure you complete your cloud migration initiatives on schedule and affordably.
Progent offers the services of world-class online consulting experts for special IT projects that small companies often request. Billing charges for ongoing consulting projects are set based on the level of expertise of the engineers required. Progent's background in these important areas of computer technology enables customers to execute critical projects within budget and on schedule. Progent's special online engineering solutions include:
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Help Desk Call Center Support
Progent's Help Desk programs for small companies with environments that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Help Desk Call Center outsourcing, Virtual Helpdesk services, and Helpdesk process consulting. Progent's Standard Call Center services are ideal for small companies who lack the money or time to support an internal Call Center but who want quick communication with a reliable Help Desk Call Center with proficient phone assistance as well as the technical depth to escalate complex tasks to advanced consultants.Progent’s Help Desk sharing services make it possible for your business to split responsibilities for Help Desk support transparently between your IT team and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progent’s Help Desk sharing service is an advanced service desk solution based on the top professional services automation platform for managing end-user service requests, ticketing, ownership, progress tracking, and metrics.
Progent's Help Desk consulting expertise can guide you in building an effective new Help Desk Call Center or improving your current organization, selecting or modifying Help Desk software to meet the unique requirements of your business, or adding temporary phone support personnel to work with your in-house Help Desk Call Center group during high-demand situations like software migrations, major updates, or installing brand new business software.
Progent's Help Desk staff of seasoned network professionals provides your customers in Riverside California rapid access to a large technical support resource with substantial experience delivering phone help and remote troubleshooting for IT systems that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to give the Call Center perception as a key enabler of company efficiency, and Progent's intent is to fix and not just annotate IT issues.
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Applications Support: Training, Custom Programming, and Troubleshooting
Progent's Applications Experts Group offers online professional engineering expertise and education in key application fields such as ERP, MRP, accounting system customization, and CRM. Progent also can provide consulting, custom development, and education for popular Microsoft applications including Microsoft CRM, Microsoft Office Project, Office Word, and Office Excel. To find out more information on Progent's consulting, custom development, and training services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.Progent's Mac experts can nurture the imaginative aspect of Apple Mac computing by providing phone-based help support and training in graphics, sound, and motion video. Progent's support professionals offer assistance in a variety of Apple Mac applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also assist you with special projects such as scanning or digitizing audio or video or integrating an audio/video post production facility.
Remote Network and Server Monitoring Services
Progent can provide companies in Riverside California remote network and server monitoring support powered by Microsoft System Center Operations Manager IT infrastructure monitoring and reporting, customized by Progent for your business so that your computer support is proactive and automated. By exposing looming trouble spots before they grow into crashes, proactive monitoring can avoid disruptive and expensive information system breakdowns. Progent can also deploy server and infrastructure monitoring tools such as Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or macOS and OS X environments, Microsoft Windows systems, or networks that support a mix of operating systems.
To contact Progent about emergency remote assistance with UNIX/Linux, Solaris, or macOS and OS X networks, visit Progent's Nationwide Phone-Based Help, call
Inland Empire Contact Information:
Progent offers consulting services and onsite technical support throughout San Bernardino and Riverside Counties.
| City | Address | Phone | Link |
| Ontario | Ontario Airport Center, 337 N Vineyard Avenue Suite 400 Ontario, CA 91764 |
909-687-2199 | Ontario Network Support Services |
| Riverside | 3610 Central Ave, Suite 400 Riverside, CA 92506 |
951-900-8770 | Riverside Network Support Services |
| San Bernardino | 473 E. Carnegie Drive, Suite 200 San Bernardino, CA 92408 |
909-543-0600 | San Bernardino Network Support Services |
An index of content::
iPhone DNS Technology Consulting
iPhone remote access Onsite Technical Support
Progent offers cost-effective online assistance to assist your business to plan, configure, and troubleshoot any aspect of your iPhone and Windows integration solution and is available for short-term tasks to help you get past specific technical roadblocks or major engagements to help you finish large-scale projects on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you create or support a highly available, secure and scalable network infrastructure that aligns with your computing model. Progent can also provide online or on-premises training to help manage and use your iPhones and iPads in a secure, collaborative ecosystem that maximizes the strategic value of your information network.
Juniper SSG Series Gateway Security Audits
Juniper SSG Firewall Protect
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Amazon MWS programming Contract Programming Firm
Amazon MWS Development Firm
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can broaden their reach, reduce their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide programming, workflow integration, project management support, and mentoring so you can cut development time and get to market quickly.
Microsoft Expert Dynamics GP Accounting Specialists
Microsoft Dynamics GP ERP Computer Consulting
Progent’s Microsoft certified consultants offer a range of support services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is a financial and ERP tool built, like all Microsoft accounting tools, on the scalable and familiar foundation of Windows technology. Dynamics GP provides an affordable tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to install and configure, and with its segmented design you can purchase only the functions you currently need, with the ability to expand clients and enlarge functionality in the future. Progent’s Dynamics GP/Great Plains consulting engineers can show you how to install, configure and administer the latest release of Microsoft Dynamics GP or migrate smoothly from an older version.
Integration Specialist Microsoft Office 2000
Microsoft Office Information Technology Manager
Progent’s IT outsourcing services offer affordable computer consulting for small organizations. Whether it includes planning network infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out an updated email system, monitoring your network, or building an on-line business solution, outsourcing your network technical services can reduce costs and eliminate uncertainties, allowing network support expenses to increase in a more linear and controlled fashion than is feasible by assembling a large, all-purpose in-house IT organization. Progent’s Outsourcing White Paper and flyers tell you how Progent can enable you to create a secure and highly available network architecture for your vital applications powered by Windows such as Office XP, Office 2003, and Office 2000.
Windows Server 2012 R2 Live Migration Engineer
Windows Server 2012 R2 Configuration Manager Remote Support Services
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, tune your network for on-premises, multi-location, cloud-based, and partial-cloud datacenters, educate your IT management, staff, create a corporate-wide security plan, streamline network administration, assist with application development, and build and test a disaster recovery/business continuity plan.
Online Support System Center 2012 Operations Manager
SCOM 2012 R2 Network Consulting
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, enhancing and repairing Microsoft SCOM solutions and offer organizations of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to monitor your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to industry best practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or onsite technical support to assist you to remediate critical problems uncovered by System Center 2012 Operations Manager.
Internet Access Consultants
ADSL2+ Consulting Services
Progent offers access to the cost-effective services of remote Internet connectivity experts to assist your company to assess or update your Internet services so your Internet access solution meets your business needs. Support services provided by Progent include evaluation of your existing bandwidth utilization, carrier and plan analysis and ordering, network provisioning, and managing a seamless switchover to a new carrier and/or service arrangement. Network provisioning can include optimizing existing routers and switches and configuring additional ones, implementing firewalls, and upgrading fault-tolerant BGP configurations.
Microsoft Exchange 5.5 Technical Support Organizations
Microsoft Exchange 2003 Configure
Progent's Microsoft-certified professionals have more than 10 years of experience delivering unified communications support for companies that range from small businesses to global enterprises. Progent offers affordable consulting for all versions of Exchange Server to enhance email and virus security, configure high availability email systems, and implement off-site and mobile email access. Progent’s Microsoft Exchange consulting services can assist you in planning and carrying out a migration from a legacy SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Exchange Server 2016. Progent also provides integration help for Windows 8, Windows 7, Vista, and Windows XP clients running Outlook and can help you integrate Microsoft Outlook Web App for popular browsers. For e-mail virus defense, spam blocking and data data leak protection, Progent offers Email Guard security services.
Microsoft Expert Technology Professional Exchange 2013 Disk Availability Group
Microsoft Exchange Integration Services
Exchange 2013 includes major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important new features as well as a revamped structure. These enhancements affect key IT areas like manageability, high availability (HA), compliance, cost of ownership, teamwork, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the possible advantages of upgrading to Microsoft Exchange 2013, create a cost-effective test and deployment plan, and train your IT team to maintain your Exchange Server 2013 solution. Progent also offers affordable remote consulting and management services for Microsoft Exchange Server 2013.
Postini Technology Consulting Services
Services Anti-Virus
E-Mail Guard by Postini provides constantly updated spam and virus filtering, content filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and support specialist. If your business is too small to purchase for a standard Postini license, you can still get access to Postini’s Perimeter Manager services via Progent’s E-Mail Guard spam filtering and anti-virus service offering. Progent’s expert email security professionals can show you how to develop an email security plan that features antispam and virus protection technologies and processes.
Support Outsourcing Microsoft Office SharePoint Server 2010
Microsoft Certified Windows SharePoint Services Remote Technical Support
Progent’s Microsoft-certified consultants offer organizations of all sizes consulting, troubleshooting, and development services for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced solution that utilizes web technology for intelligently coordinating people, teams and data. Microsoft SharePoint provides a central spot for your workers or customers to access, organize, share and manipulate relevant information, documents, and applications and to communicate with other people. Microsoft SharePoint allows quicker and better decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services join employees, clients, teams and major tasks with the data they’ve developed in a way that makes data convenient to find, retrieve and apply. Progent's SharePoint consultants can help you to maintain your existing SharePoint solution or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Expert Microsoft Certified Hybrid Office 365 solutions Troubleshooting
Office 365 Deployment Readiness Remote Troubleshooting
Progent can assist you to understand the many subscription plans offered with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent offers expertise with cross-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to create and manage hybrid ecosystems that transparently integrate on-premises and cloud resources.
SQL Server 2019 Express Computer Consulting
Microsoft SQL Server 2019 Remote Support Services
Progent's certified SQL Server 2019 experts can assist your organization to evaluate the business case for upgrading to SQL Server 2019 and can provide fast remote or onsite access to consulting experts in system planning and integration, software development, SQL Server management, and network security.
Forefront Threat Management Gateway 2010 Network Consulting
Microsoft Forefront TMG 2010 Network Consulting
Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security technologies of Microsoft Internet Security and Acceleration Server and provides a centrally managed Internet gateway that acts as a one-server solution for an array of security features such as an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides advanced web security logging and reporting capabilities, permits custom reporting powered by SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual server to cut costs and improve availability. Progent's Microsoft-certified engineers can help you to plan and carry out test and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; install Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent's consultants can also assist you to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.
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