Immediate Remote Technical Support for Riverside California IT Networks
Immediate Remote Support for Riverside NetworksFor organizations located in Riverside California, Progent offers remote technical support for networks based on any mix of Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Certified engineers have provided online troubleshooting to companies in every state in the United States. (Refer to testimonials from Progent's clients.) Progent also can furnish the expertise of Cisco CCIE-qualified network specialists to handle complex infrastructure issues, as well as the assistance of CISA and CISSP-qualified cybersecurity experts to help with high-level security architecture and troubleshooting jobs.

Progent's remote support experts offer exceptional leverage because they possess the real-world experience and are equipped with the sophisticated technology necessary to resolve most information system problems quickly. This reduces immediate costs since service calls accumulate minimal chargeable minutes. Online help also eliminates the expense of dispatching an engineer to your location. Your organization benefits additionally in indirect costs by reducing or avoiding system outages and related losses due to business discontinuity, upset customers and vendors, idle employees, and de-focused executives. Progent's extensive online consulting know-how is especially important for businesses that are dependent on public clouds for critical network infrastructure or software like Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud, or where onsite support may not be an alternative.

Progent's pricing model for online help is structured to leverage your network support dollar. Progent bills on a per-minute basis for phone consulting, so you are charged just for the services that you actually get. In contrast to typical remote support companies, Progent requires no initialization surcharge or minimum fees. Progent's one-minute billing unit and clean model for billing save you from scenarios where speedy. minor solutions manage to end up as substantial invoices. Progent's penchant for handling technical issues efficiently means you saves money.

Progent's Remote Consulting and Technical Support Services
Over the years, Progent has refined a set of customized technologies and field-tested methodologies which ensure the maximum level of effectiveness for remote consulting and repair for information networks of any size. Progent provides secure VPN support for gateways from multiple popular vendors including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity enables the engineers of Progent's Technical Response Center to link to your company's system without compromising system security.

Progent's advanced technical support database application stores detailed records of the service that Progent's customers have received. Progent's team service personnel have the benefit of the records of services rendered to each customer by every engineer. This database of trouble tickets and repairs is structured as a quickly searchable proprietary knowledge base that permits Progent's remote support professionals to communicate their experiences company-wide to make sure that the value of Progent's support grows daily. Progent's extensive list of certifications and close associations with major technology companies including Cisco and Microsoft make available other extensive support knowledge bases and permit fast response from manufacturers' internal product engineers with the result that Progent's online consulting experts can find optimal solutions quickly.

Online technical support services provided by Progent to customers in Riverside California include:

Progent's ProSight Flat-rate Managed Services for Small and Mid-size Businesses
Progent provides a family of affordable, flat-rate managed services designed to enable small and medium-size businesses to benefit from the same advanced technology deployed by many of the industry's top corporations. The ProSight series of network management outsourcing services addresses all critical facets of modern networking including email protection, security and compliance, cloud-based backup/recovery, network infrastructure management, VM hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning tools to guard endpoint devices and physical and virtual servers against new malware assaults like ransomware and email phishing, which easily escape traditional signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a unified platform to address the entire malware attack lifecycle including protection, identification, mitigation, remediation, and post-attack forensics. Top features include one-click rollback using Windows VSS and automatic network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies incorporated within a single agent managed from a single control. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP environment that meets your company's specific requirements and that helps you prove compliance with government and industry data security standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent's consultants can also help your company to install and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates your backup activities and enables fast recovery of vital data, applications and VMs that have become lost or corrupted due to hardware breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can provide world-class support to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your critical data. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of top data security vendors to provide web-based control and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your security perimeter. This reduces your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's onsite gateway device provides a deeper layer of analysis for incoming email. For outbound email, the local security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email that stays within your security perimeter. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map, monitor, enhance and debug their networking hardware such as switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that infrastructure topology diagrams are kept current, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when issues are detected. By automating tedious network management processes, ProSight WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, finding devices that require critical software patches, or identifying the cause of performance bottlenecks. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to help keep your network running efficiently by checking the state of vital computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your specified IT staff and your assigned Progent consultant so that any potential problems can be resolved before they can impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure Tier III data center on a fast virtual host configured and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the applications. Because the system is virtualized, it can be ported easily to an alternate hardware environment without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect information related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains. By updating and managing your network documentation, you can eliminate up to 50% of time wasted trying to find vital information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you’re planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size businesses to obtain an unbiased evaluation of the overall health of their network. Powered by some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how well the configuration of your core infrastructure devices adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits such as a cleaner Active Directory (AD) system. Both also include one year of advanced remote network monitoring and management (RMM). Advantages can include simpler network management, improved compliance with data security standards, more efficient utilization of IT assets, faster problem resolution, more dependable backup and recovery, and less downtime. Learn more about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief interview with a Progent backup/recovery expert. The interview is intended to help assess your organization's preparedness either to block or recover rapidly following an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information about your current antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to build an efficient AV and backup system that aligns with your business needs. For more information, refer to The ProSight Ransomware Preparedness Report.

Special Support Programs Offered by Progent
Progent can provide the skills of seasoned online consulting experts for special IT projects. Progent's rates for ongoing consulting projects are set according to the level of expertise of the consultants required. Progent's background in these special areas of computer technology enables customers to execute critical projects economically and on time. Progent's project-based online engineering solutions include:

  • Help Desk Services
    Progent's Help Desk Call Center support alternatives for businesses with networks that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include comprehensive Call Center services, co-managed Help Desk services, and Call Center operations consulting. Progent's Standard Help Desk Services offer smaller businesses a complete solution that handles all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Progent provides service desk support at a substantial discount off Progent's normal desktop support rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to handle the most issues.

    Progent's Help Desk Call Center consulting expertise can guide you in establishing an efficient new Help Desk or revamping your established one, evaluating or modifying Call Center software to handle the unique demands of your corporation, or adding occasional phone support staff to supplement your in-house Help Desk group to handle high-demand situations such as software transitions, major upgrades, or rolling out new business software.

    Progent's Help Desk Call Center team of experienced network experts offers your clients in Riverside California immediate assistance from a large network service resource with extensive background offering telephone-based help and remote repair service for IT systems that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's charter is to give the Help Desk Call Center perception as a key contributor to business performance, and Progent's goal is to resolve and not merely document network issues.

  • Applications Services: Education, Custom Development, and Problem Solving
    Progent's Applications Experts staff can supply phone-based and in-depth consulting support and education in specific business application fields that include ERP, MRP, custom programming for accounting packages, and CRM. Progent also can provide consulting, custom development, and training for popular Microsoft business applications including CRM, Microsoft Office Project, Office 365 Word, and Office 365 Excel. For more concerning Progent's consulting, custom programming, and education offerings, go to Progent's Business Application Experts Services.

  • Centralized and Automated Management of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the administration of hybrid cloud networks through comprehensive integration with Windows Server 2016, Windows 10; seamless integration of heterogeneous networks that incorporate Linux, Hyper-V and VMware; and expanded cloud support including closer integration with Intune for iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts can provide advanced remote and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and configure a new deployment of Microsoft System Center 2016, expand or optimize an existing one, migrate efficiently from a prior version of System Center, or debug your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Services
    Progent offers organizations in Riverside California online IT infrastructure monitoring by providing Microsoft System Center 2016 Operations Manager consulting and System Center 2012 Operations Manager (SCOM 2012) support. Progent can tune SCOM for your environment so your computer support is proactive rather than reactive. By detecting emerging trouble spots before they evolve into network outages, remote monitoring can head off stressful and expensive network crises. Progent can also deploy network monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or macOS and OS X systems, Microsoft Windows environments, or networks powered by multiple platforms.
How Your Riverside Company Can Contact Progent's Remote Support Professionals
To contact Progent about emergency remote assistance with Windows, Apple macOS and OS X, or Linux environments, visit Progent's Urgent Phone-Based Help, telephone 1-800-993-9400, or see Contact Progent. For businesses and startups in Riverside California, Progent's online computer support specialists are ready to deliver effective and economical IT support whenever your organization has to have it. More than a decade of delivering online repair services has earned Microsoft Partner certification for Progent's consulting experts and has helped Progent to acquire high-end troubleshooting skills and to refine online connectivity technology to fix IT problems quickly while avoiding the cost and lost productivity that comes with in-person support visits.

Even if your Riverside office relies on a regular freelance support technician or maintains a full time organization that know how to handle common computer issues, Progent’s Microsoft and Cisco certified engineers can still provide an easy and transparent virtual extension of your on-site resources in cases when your regular service personnel either lack the time or the knowledge to deal with sudden system emergencies or particularly challenging integration projects.

Benefits of Progent's IT Support for Businesses in Riverside California
Progent's remote technical help services allow your Riverside company to experience the benefits of immediate, enterprise-level IT support without the expense of maintaining an in-house IT organization. Your network will derive added business value by being more available, efficient, and protected. Benefits to your business include:

  • Convenient virtual extension of your local support resources
    For most companies in Riverside California, nearby network service providers, whether represented by freelance consultants or a full-time IT staff, can handle the majority of technical problems. However, IT crises can occur when your regular support personnel are overstretched or unavailable, and some trouble may involve technology that is unfamiliar to your local service people. In these instances, Progent's online service professionals provide a convenient, fast, and economical way to supplement your regular resources and to pass on useful information to improve your ability to resolve future problems locally.

  • Reduced Dependence on Individual Consultants
    For network maintenance, smaller businesses often rely on individual freelance service providers. Although freelance consultants carry smaller internal costs than larger consulting companies and can often charge lower rates, they are occasionally stretched too thin, making it hard to respond rapidly to crisis situations. If an independent service provider is busy with another client, ill, on a trip, or in class, the lack of reserve personnel may force your business to go without help during an emergency. As your business grows, network unavailability and trouble with critical software become more expensive. The budget you thought you were saving on an independent can be eaten up quickly by reduced productivity. Progent provides a ready source of reserve service experts to make sure your IT system remains up and running.

  • Build a Scalable Foundation for Smooth Growth
    Companies typically start with an information system implemented on a shoestring budget. Lacking a strong framework, band-aid fixes often get thrown onto a weak foundation. When a network grows, stability and scalability problems can hinder the success of the business. These badly designed environments require proper assessment, intelligent strategic planning, and extensive technical expertise to upgrade to a system architecture that can deliver the solid foundation to meet vital business requirements and ease future expansion.

  • Work with Solution Providers Rather Than Product Resellers
    Smaller companies require guidance and technical training to negotiate an increasingly complicated array of product options available for promoting business success and improving efficiency. These companies hardly need a computer consultant who is motivated to sell a specific vendor's technology. Network consulting and product selling can lead to a scenario where the proposed solution is built around a profitable product instead of the genuine requirements of a business. Progent eliminates these conflicts by selling only services rather than products. This enables Progent to align IT consulting with the real needs of clients.

How Is Progent Different from Other Support Organizations?
Progent is a Microsoft Certified Partner support company and Progent's head count, range of IT knowledge, refined support tools, and familiarity with enterprise networking allow businesses to escape the pitfalls associated with exclusive reliance on smaller consulting organizations, individual freelance consultants, or over-stretched internal IT help.

Progent adds value by offering:

  • Best Practices
    Progent’s team of Microsoft and Cisco Premier consultants average more than a decade of real-world professional experience, at the front lines of IT service, performing a broad range of technical tasks for a large array of businesses. Every Progent support professional shares a proven set of personal best practices which are incorporated into shared leading practices standards that Progent teaches its consulting staff. This guarantees that you get not just world-class technical skills, but also a support engineer with field-tested approaches for applying computer knowledge to fix actual IT problems efficiently.

  • Value Pricing
    Progent's pricing policy is to charge for remote support and on-site help by the minute. Consequently, you owe only for delivered services. Progent does not impose a more expensive rate for after-hours or emergency service, and within California or in areas where Progent provides on-premises service, Progent does not charge for travel except for urgent support where on-site work is less than four hours. Also, Progent imposes no startup charge and asks no retainer for services delivered during regular working hours. Many service firms impose large minimum fees or charge for each fifteen minutes or longer. Progent's fine granularity eliminates big bills for quick solutions so you will not be forced to allow minor problems to stay unaddressed.

  • Complete Documentation of Delivered Services
    Progent has created a comprehensive support reporting system that records and organizes detailed documentation for all billed services. Unlike many freelance consultants or small service firms who offer minimal documentation or specifics of services done, every service delivered by Progent is accompanied by full documentation. Every Progent staff member has use of the service reports transmitted by each consultant to every client. The practice of detailing and organizing support activity allows more efficient support and eliminates a variety of typical problems such as when a service client is effectively held captive to a consultant who refuses to let go of vital service information.

  • 24x7 Network Monitoring with Microsoft System Center Operations Manager
    Progent is one of the only consulting companies to offer 24x7 remote monitoring services powered by MS Operations Manager. Microsoft Operations Manager causes your network support to be anticipatory instead of reactive. By anticipating potential problems before they result in downtime, network monitoring can save your information network from stressful and expensive service losses.
How Does My Business Start Getting Online Computer Help from Progent?
To initiate Progent's Nationwide Remote Support offerings or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for network support, go to Immediate Online Support.



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    Cisco has developed an extensive array of routers including appliances designed to provide the security, bandwidth, and availability demanded by customers ranging from branch offices to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failover, and backup power for improved reliability and network availability. Progent can help you select and configure Cisco routers to establish a solid foundation for your IT system and to make it easy to grow as you add new users, open new offices, install new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers based on Cisco's IOS platform, such as the Cisco 800 family of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Routers.

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    Microsoft Windows Server Update Services allows information technology managers to install and monitor the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, IT personnel can completely and effortlessly manage the distribution of patches that are published through Microsoft Update to servers and desktops in a company. Progent can assist you with technical details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, setting up client's workstations, establishing the Group Policy settings, and ensuring your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container that makes sense for your system environment.

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    Microsoft CRM helps small companies nurture profitable client interactions. Integrated Sales and Customer Service modules allow in-house staff to share data to help improve sales success and deliver steady, effective customer service. Progent can set up the optimal server and communications environment, including local and offsite wireless access, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can show you how to integrate Microsoft Dynamics CRM with your marketing or customer support databases.

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    Progent's ProSight Virtual Hosting combines advanced virtualization technology, a world-class data center facility, and the technical support services of Progent's Microsoft-certified consulting group to provide small and midsize companies with a complete IT outsourcing alternative that enhances network availability and protection, eliminates management distraction, and lowers expenses. With Private Cloud Hosting, a smaller business can have each of its operating system platforms and key business application servers hosted in a secure and fault tolerant data center on a fast, non-stop virtual server configured and maintained by Progent's network service professionals.

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    Dynamics GP software includes analysis and reporting capabilities that allow you to monitor all business processes, sales and spending, and sales patterns with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting consulting expertise can enable you to design reports that let you analyze your business more completely, converting raw data into useful business information. Progent is able to improve your reporting and business analysis by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and programming design with VBasic, XML and other development environments in order to deliver custom business software development and eCommerce solutions that work transparently with Microsoft Dynamics GP/Great Plains.

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    Progent can help businesses of all sizes to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; design, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can help your business to move from an older version of System Center Virtual Machine Manager or from another management platform, and Progent can assist you to enhance and repair your existing SCVMM 2012 ecosystem so you get the highest possible business value.

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    • Microsoft Exchange Online Troubleshooting
    Exchange 2007 Remote Technical Support

    Progent's Microsoft certified support team can help you define and implement an efficient in-place Exchange Server 2007 upgrade strategy that minimizes productivity downtime, simplifies ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent has the experience to finish your project quickly and economically. Progent's Exchange Server 2007 support, troubleshooting, and consulting offerings include expertise with the configuration of third-party enhancements of Exchange Server 2007 and the creation of unified messaging implementations powered by Exchange Server 2007.

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    • High Availability Internet Connections Remote Consulting
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    Progent's Cisco-authorized IT consultants can help you design an economical, high availability Internet connection architecture that can achieve 24x7 Internet access via a wide range of high availability Internet network technologies including fault tolerant BGP, automatic fail-over, and redundant ISPs. Progent can provide CCIE consultants to help you apply the most current techniques for fault tolerant Internet connectivity to implement an affordable, fully redundant Internet network with automatic failover and other capabilities to deliver fault tolerant Internet availability.

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    • ProSight Email Virus Filtering Specialist
    Specialists ProSight Email Security

    Progent's ProSight Email Guard uses the technology of leading information security companies to provide web-based control and world-class security for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines cloud-based filtering with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.

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  • Virtual Machine Hosting Consulting ProSight Small Business Private Clouds Consulting
  • Wi-Fi 6 Wireless Site Survey On-site Technical Support 24-Hour Wi-Fi Site Survey and Debugging Configuration
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    • Windows Server Hyper-V 2016 Linux Remote Support
    Windows Hyper-V 2016 Management Online Consulting

    Hyper-V 2016 incorporates core features first developed for and proven on Azure, one of the world's biggest public clouds. This significantly improves the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving security, availability, scale, manageability, dependability and recoverability. Progent’s Microsoft-certified consulting team can assist you to assess the advantages of Hyper-V 2016 for your business, set up pilot systems to confirm the ability of Hyper-V 2016 to run your critical applications, plan an efficient network topology for a cloud-centric or hybrid installation, develop and execute a smooth upgrade plan, educate your IT management and technical support staff, and deliver as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 investment gives you maximum business value.

  • Windows Server 2016 VM Load Balancing Setup and Support Windows Server 2016 Security and Compliance Help and Support
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