Fast and Affordable Online Help for Riverside California Computer Networks
Fast Online Help for Riverside NetworksFor organizations in Riverside California, Progent offers online help for networks based on any combination of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Certified engineers have delivered online troubleshooting to companies in all 50 states in the U.S. (Refer to recommendations from Progent's clients.) In addition, Progent offers the consultation services of Cisco CCIE engineers to help with challenging networking issues, plus the assistance of CISA and CISSP-certified security experts to handle high-level security architecture and diagnostic jobs.

Progent's online technical support engineers offer exceptional leverage due to the fact that they possess the practical experience and are equipped with the sophisticated technology needed to solve the majority of network problems quickly. Efficient support reduces direct expenses since service calls accumulate minimal chargeable consulting minutes. Remote help also eliminates the cost of sending a consultant to your office. Your company benefits even more with incidental expenses by reducing or eliminating network outages and related costs stemming from business discontinuity, disgruntled clients, unproductive workers, and de-focused management. Progent's advanced remote consulting experience is particularly valuable for businesses that depend on public clouds for vital infrastructure or software such as Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite IT support may not be an option.

Progent's billing policy for online support is structured to stretch your network support dollar. Progent bills by the minute for telephone-based assistance, so you owe exclusively for the support that you receive. In contrast to typical online service firms, Progent asks for no startup charge or minimum fees. Progent's per-minute billing unit and simple policy for billing prevent scenarios where fast solutions somehow end up as big invoices. Progent's skill at handling technical issues quickly means your business saves money.

Progent's Remote Consulting and Troubleshooting Expertise
Through years of experience, Progent has fine tuned a collection of customized tools and field-proven methodologies which ensure the maximum degree of effectiveness for online consulting and repair for IT systems of all sizes. Progent provides secure VPN support for VPN gateways from multiple leading vendors including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN connectivity enables the engineers of Progent's remote service group to communicate with your network without breaching network security.

Progent's proven customer support database application keeps thorough records for all service that Progent's clients have received. Progent's team engineers have access to the records of assistance delivered to each client by any Progent consultant. This history of trouble tickets and responses is stored as a conveniently searchable support database that enables Progent's online technical experts to communicate their experiences with the whole team to ensure that the value of Progent's support services improves over time. Progent's extensive list of certifications and working relationships with major industry leaders such as Cisco and Microsoft open up other vast support knowledge bases and permit quick access to manufacturers' in-house engineering staff so Progent's online consulting experts are able to come up with the best resolutions promptly.

Online services offered by Progent to companies in Riverside California include:

ProSight Flat-rate Managed IT Services for Small and Medium Size Businesses
Progent offers a selection of low-cost, flat-rate services intended to enable small and mid-size businesses to benefit from the same best-of-breed technology used by some of the world's leading enterprises. Progent's ProSight series of IT management outsourcing services addresses all critical facets of modern networking including email content filtering, security and compliance, automated backup and disaster recovery, network infrastructure health monitoring, virtual server hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior machine learning technology to guard endpoints as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily get by traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to address the complete malware attack lifecycle including protection, identification, mitigation, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device control, and web filtering through leading-edge technologies packaged within a single agent managed from a single console. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP deployment that meets your organization's specific needs and that allows you demonstrate compliance with government and industry data security regulations. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent attention. Progent's consultants can also help you to install and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of vital data, apps and VMs that have become lost or damaged due to hardware breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide world-class expertise to configure ProSight DPS to be compliant with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical data. Find out more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading information security vendors to provide centralized control and world-class security for all your email traffic. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and conserves system bandwidth and storage. Email Guard's onsite gateway appliance adds a further level of analysis for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, enhance and troubleshoot their connectivity appliances such as switches, firewalls, and load balancers plus servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are always updated, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating complex network management activities, ProSight WAN Watch can knock hours off common tasks such as making network diagrams, expanding your network, finding appliances that need important software patches, or isolating performance bottlenecks. Learn more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network running efficiently by tracking the state of critical computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT management staff and your Progent engineering consultant so all potential problems can be addressed before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host configured and maintained by Progent's network support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the apps. Because the environment is virtualized, it can be moved immediately to an alternate hosting solution without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and protect data related to your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can save as much as half of time thrown away trying to find vital information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you’re planning improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size businesses to get an objective evaluation of the health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how closely the deployment of your core infrastructure assets adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI like a more manageable Active Directory (AD) environment. Both versions also come with a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include lower-cost network management, better compliance with information security regulations, higher utilization of network resources, quicker troubleshooting, more dependable backup and restore, and increased uptime. Learn more about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to help evaluate your organization's ability either to stop or recover rapidly after an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information concerning your current antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to build an efficient AV and backup/recovery system that meets your business needs. For details, see The ProSight Ransomware Preparedness Report Service.

Special Consulting Programs Available from Progent
Progent can provide the skills of seasoned remote consulting experts for contract information technology projects. Billing charges for ongoing development or consulting projects are determined according to the qualifications of the consultants involved. Progent's experience with these special fields of computer technology enables customers to execute critical projects within budget and on time. Progent's special online consulting services include:

  • Help Desk Support
    Progent's Call Center support alternatives for organizations with networks that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include full-service Call Center services, co-managed Help Desk services, and Helpdesk consulting. Progent's Standard Help Desk Services provide smaller businesses a comprehensive service desk solution that manages all aspects of remote desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Progent offers call desk services at a substantial discount from Progent's normal desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to handle the most problems.

    Progent’s shared Help Desk services allow your business to share responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced support solution based on the top professional services automation (PSA) platform for managing end-user service requests, ticketing, accountability, progress tracking, and reporting.

    Progent's Help Desk Call Center team of experienced information technology professionals gives your computer users in Riverside California quick assistance from an effective support group with substantial background delivering telephone-based support and remote troubleshooting for networks powered by Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux components. Progent's mission is to give the Call Center perception as a major driver of company efficiency, and Progent's target is to solve rather than merely document IT issues.

  • Applications Services: Education, Customization, and Troubleshooting
    Progent's Applications Experts staff can supply remote and in-depth engineering support and training in special application fields that include Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for popular Microsoft business applications such as CRM, MS Office Project, Office 365 Word, and Microsoft Office 365 Excel. To read more information concerning Progent's consulting, custom development, and training services, go to Progent's Business Application Experts Team.

  • Unified and Automated Management of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the management of hybrid cloud networks through comprehensive integration with Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous networks that include various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support including closer integration with Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants can provide advanced remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and configure a new implementation of Microsoft System Center 2016, expand or optimize an existing one, migrate efficiently from an earlier release of System Center, or debug your System Center environment.

  • Online Hybrid Network Monitoring and Reporting Services
    Progent offers organizations in Riverside California online IT infrastructure monitoring by providing Microsoft System Center Operations Manager consulting services and System Center 2012 Operations Manager support. Progent can adapt Operations Manager to suit your business so that your computer support is proactive and automated. By uncovering looming issues before they cause network outages, proactive monitoring can head off stressful and expensive network breakdowns. Progent can also utilize server and infrastructure monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft environments, or environments that incorporate multiple platforms.
How Your Riverside Company Can Contact Progent's Remote Technical Support Experts
To get in touch with Progent about urgent online help with Microsoft, Apple macOS and OS X, or Linux networks, go to Progent's Emergency Online Support, phone 1-800-993-9400, or go to Contact Progent. For companies and new businesses in Riverside California, Progent's online computer support specialists can provide expert and economical IT help whenever your company requires it. More than 15 years of providing remote tech support has earned Microsoft Partner status for Progent's consultants and has enabled Progent to develop high-end troubleshooting capability and to fine tune remote connectivity tools to fix computer problems rapidly while avoiding the expense and lost productivity that comes with on-site service calls.

Even if your Riverside company has a regular freelance consultant or employs a full time organization that know how to deal with ordinary network issues, Progent’s Microsoft and Cisco certified engineers can still offer a convenient and seamless virtual expansion of your local resources in cases when your usual service personnel either lack the bandwidth or the experience to resolve unexpected system emergencies or particularly complicated integration projects.

Benefits of Progent's Network Help for Offices in Riverside California
Progent's online technical help services enable your Riverside business to enjoy the benefits of immediate, enterprise-class IT support without the expense of managing an in-house IT staff. Your information system will derive added strategic worth by being more available, productive, and protected. Advantages to your company include:

  • Convenient remote extension of your local support resources
    With most businesses in Riverside California, local network support resources, whether consisting of independent consultants or a full-time maintenance staff, can deal with typical technical problems. However, major troubles can strike when local resources are too busy or unavailable, and some trouble may involve technology that is beyond the scope of your usual support people. In these situations, Progent's online service professionals provide an easy, fast, and affordable way to augment your regular resources and to transfer valuable knowledge to increase your ability to deal with future issues locally.

  • Less Dependence on Freelance Service Providers
    For network maintenance, smaller companies often depend on independent freelance consultants. Although independent consultants carry smaller overhead than larger consulting companies and can often charge marginally less, they are sometimes stretched too thin, making it hard to respond rapidly to crisis situations. If a freelance consultant is occupied with another client, ill, on vacation, or in class, the lack of reserve personnel may require your company to go without assistance during an IT crisis. As your company grows, system downtime and problems with critical software are more expensive. The budget you thought you were saving on a freelancer can be consumed fast by reduced productivity. Progent offers a dependable source of reserve support experts to make sure your network remains up and running.

  • Create a Scalable Foundation for Smooth Growth
    Businesses often begin with an information system implemented on a shoestring budget. Without a strong framework, slap-dash fixes often get piled on top of a shaky foundation. When a network grows, stability and scalability issues can hinder the productivity of the organization. These poorly built environments need proper assessment, smart strategic planning, and wide technical knowledge to upgrade to a system infrastructure able to provide the solid foundation to meet vital business demands and facilitate downstream growth.

  • Interact with Problem Solvers Instead of Product Resellers
    Smaller businesses require guidance and technical education to navigate through an ever more complicated array of product alternatives available for accelerating business growth and enhancing efficiency. These companies hardly need a computer engineer who is motivated to sell a specific vendor's products. IT consulting and product sales can result in a situation where the recommended solution is designed around a predetermined technology instead of the genuine needs of a business. Progent eliminates these dilemmas by selling just services rather than products. This enables Progent to match IT consulting with the real needs of customers.

How Is Progent Different from Other Support Firms?
Progent is a Microsoft Certified Partner support firm and Progent's staff size, range of technical expertise, fine tuned remote support software, and familiarity with corporate IT allow companies to escape the pitfalls associated with exclusive reliance on smaller consulting organizations, individual freelance service providers, or limited internal IT help.

Progent stands out by offering:

How Does Our Company Start Getting Remote Technical Help from Progent?
To initiate Progent's Nationwide Remote Support offerings or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for network help, visit Immediate Technical Support.



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    • SQL Server 2019 and Python IT Consultant
    SQL Server 2019 Disaster Recovery Support Outsourcing

    Progent's Microsoft-certified SQL Server 2019 experts can assist you to evaluate the business case for upgrading to SQL Server 2019 and can provide rapid remote or on-premises contact with consulting experts in system planning and integration, application programming, SQL Server management, and cybersecurity.

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    • Telecommuting IT Services
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    Progent has 20 years of experience assisting small and medium-size businesses to plan, install, optimize, administer, and troubleshoot computer networks that support at-home workers.

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    • Windows Server 2016 Disaster Recovery Support and Setup
    Urgent Microsoft Windows Server 2016 Clustering Professionals

    Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting to assist businesses of all sizes to plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

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    • Linux Network Consultants
    Specialists Mandriva Linux

    Progent's Linux support services offer small businesses and developers assistance with administering and maintaining Linux systems that coexist with Microsoft-powered technology. Progent offers your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise offers you an easy one-stop source to show you how to build and manage a protected and reliable mixed-platform network and communications solution that allows Linux and Microsoft coexistence by combining Windows with leading Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.

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    • Windows 2000 Consulting Services
    Expert Microsoft Certified Remote Support Windows 2000 Server

    Progent's certified Windows Server 2000 consultants can provide network support and IT consulting services for the complete line of .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, update, and support offerings include network planning, deployment, documentation, on-site and remote technical support, Help Desk outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.

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    24 Hour Ubuntu Linux Professional

    Progent's Linux consulting experts offer small and mid-size businesses and developers support for administering and supporting Linux systems that coexist with Microsoft-powered technology. Progent offers your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad array of experience provides you with an easy single consulting firm to show you how to build and manage a secure and robust cross-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.

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    • Windows One-On-One Training
    Windows Skills Transfer

    Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching customers to handle technical issues that are within their comfort zone, Progent is able to concentrate on providing hard-to-find skills where Progent faces little competition. Medium-size businesses who work with trusted freelance consultants or who maintain in-house IT staffs benefit when Progent passes on information about critical technology and proven processes to make their networks more robust, protected, and productive.

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    • Computer System Consultant Small Business
    Small Office Networking Firms

    Progent is a leader in economically delivering enterprise-class IT help to small businesses. Progent's success in handling the network support requirements of the historically underserviced small company sector is the cumulative result of major technical and operational breakthroughs that have eliminated much of the traditional costs out of managing network support, injected unprecedented professional skill into the support mechanism, and significantly streamlined the repair cycle.

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    • 24x7x365 Small Business IT Outsourcing Professionals
    Network Support Outsourcing Engineer

    Progent is organized provide comprehensive remote consulting for all major technical areas associated with today’s small company IT networks and offers a variety of vital, as-needed support services including a part-time CIO to provide senior-level planning and negotiating skills, a Call Center for help desk services, 24x7 remote monitoring, spam and email-borne virus filtering as an outside-the-firewall service, project management help for major initiatives such as office moves oroperating system migrations, connectivity consultants for designing fast and reliable infrastructure, certified security engineers to verify data safety and compliance, disaster recovery experts to design and document business continuity strategies, and software developers to create, customize, or repair mission-critical applications.

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    • Solaris Professional
    Linux Engineer

    Progent's UNIX platform support services offer small businesses and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise offers you a convenient single source to show you how to create and maintain a protected and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Mandrake.

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    • SharePoint Server 2007 Consultant Services
    SharePoint Server On-site Support

    Progent's Microsoft-authorized consultants can show you how to rationalize the economic justification for implementing Microsoft SharePoint Server 2007, consult with you on the appropriate edition of Microsoft SharePoint Server for your application, provide configuration and deployment expertise, help you to set up Microsoft SQL Server as a back-end DBM, optimize your network integrity, integrate your standard and customized application programs to operate with SharePoint Portal Server 2007, design a company-wide security strategy that includes portal solutions, and provide maintenance and Help Desk services.

  • Urgent Exchange Server 2007 Technology Consulting Microsoft Exchange 2007 Engineer

    • VMware Security Network Consultants
    On-site Support ProSight ESP Endpoint Security

    Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint management, and web filtering via cutting-edge technologies packaged within one agent accessible from a single control. Progent's data protection and virtualization experts can assist your business to design and implement a ProSight ESP deployment that meets your company's unique requirements and that allows you prove compliance with government and industry data protection regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent attention. Progent can also help you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware.

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    • ISA 2000 Server Technology Consulting
    ISA 2000 Server Network Consultant

    Progent’s Microsoft certified professionals provide small and medium sized companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can protect your IT system from attack by external and inside threats. Forefront Threat Management Gateway and ISA Server perform deep inspection of Internet protocols such as HTTP, which allows these security platforms to detect many attacks that can get by ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through experienced planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can assist your company to install Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or upgrade from ISA Server to Microsoft Forefront TMG.

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    • Dynamics GP Software Support and Integration
    Dynamics GP Power BI Consultants

    important features of Dynamics GP/Great Plains software include a modular design that allows you to buy just the functionality you require, a standardized foundation based on Microsoft technologies to secure your investment and provide a tightly integrated environment, advanced reporting services that permit you to monitor all operations, revenues and spending and sales patterns, compatibility with Microsoft Office to enable access to business data, the capability to process data from almost any database or desktop application into Microsoft Dynamics GP/Great Plains, and an open design that makes it possible to develop specialized programs. Progent can help you configure and support a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can provide experienced GP/Great Plains support professionals to help you turn the powerful features of Microsoft Dynamics GP/Great Plains business accounting software into a high-value business solution.

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    • Wireless Bridge Support Services
    Wireless Link Computer Engineer

    Progent’s wireless consultants can help small businesses design, choose, pilot, install and maintain secure building-to-building wireless bridges that integrate seamlessly into your IT network while offering a level of security that matches or exceeds wireline interfaces. Progent provides experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can show you how to select and deploy the wireless link solutions that fit best with your business requirements.

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    • Automatic Network Topology Mapping On-site Technical Support
    ProSight Infrastructure Monitoring IT Consulting

    Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to map out, monitor, enhance and troubleshoot their networking hardware such as routers and switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that network maps are always current, copies and displays the configuration of almost all devices connected to your network, monitors performance, and sends alerts when potential issues are discovered. By automating time-consuming network management activities, WAN Watch can knock hours off common tasks such as making network diagrams, expanding your network, finding appliances that need critical software patches, or identifying the cause of performance issues.

  • Windows Server 2008 Hyper-VI IT Consultant Windows Server 2008 R2 IT Services
  • Windows, UNIX, Solaris Network Engineer Windows, UNIX, Solaris Network Engineer
  • Word Markup Engineer Microsoft Certified Office Word and Access Consultant Services
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    • Urgent Dynamics GP Great Plains Software Network Engineer
    Specialist Dynamics GP Great Plains Accounting

    Progent can help you plan and execute a smooth migration to Microsoft Dynamics GP/Great Plains so that you preserve your data, strengthen your security, enhance your analytics, take full advantage of Microsoft Office support, and minimize business disruption by designing and executing a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP users so you don't lose productivity. Progent can enhance your financial reports and management analytics by providing Crystal Reports help, FRx programming, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to create specialized line-of-business applications and eCommerce programs that integrate transparently with Dynamics GP.
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