Enlarging your at-home workforce may have a major effect on IT infrastructure, security, and corporate processes. Progent has two decades of background assisting SMBs to plan, configure, manage, tune, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Rochester company to select the appropriate technologies and follow leading practices in creating and operating a secure virtual office solution for teleworkers that facilitates teamwork and returns top business value. Progent offers support services that go from on demand expertise for getting you past occasional technical bottlenecks to full project management or co-management to help you carry out business-critical initiatives.

Progent can help Rochester, New York businesses to succeed with any facet of building a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk services, cybersecurity, data protection solutions, and streamlined management.

Data Protection Solutions for Remote Workers
The field of Data Protection involves saving and recovering critical information so as to avoid data loss and minimize restoration time and effort in case of storage system failures resulting from equipment breakdowns, software glitches, user mistakes, malware, or other causes. Dependable data protection strategies can be especially difficult to design and manage in hybrid networks that incorporate local data centers, public clouds, and at-home workers.

  • Backup/Restore solutions for an at-home workforce must cover multiple kinds of personally owned endpoints. Progent can provide fast remote help from consultants familiar with a broad array of platforms for protection Windows, Apple Mac and Linux/UNIX servers and desktops as well as laptops, iOS and Android tablets and handhelds. Popular backup/recovery products supported by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To back up resources spread across a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud-based storage and includes granular restore and centralized management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) plans often anticipate circumstances that require a temporary switch to telecommuting. Progent's senior disaster recovery planning experts and business continuity consultants can assist you to develop, document and validate a DR/BC plan that addresses the logistics of moving to an at-home workforce.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Rochester, New York organization, call 1-800-993-9400 or refer to Contact Progent.



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