Expanding your telecommuter workforce can have a major effect on IT infrastructure, security, and company culture. Progent has two decades of experience helping SMBs to plan, configure, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your Rochester company to select the right technologies and follow best practices in building and operating a secure virtual ecosystem for telecommuters that facilitates collaboration and returns top value. Progent can provide support services ranging from on demand expertise for helping you over challenging technical roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent's consultants can assist Rochester, New York businesses to succeed with any aspect of building a high-performing work-at-home ecosystem by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk services, cybersecurity, data protection solutions, and centralized management.

Data Protection Solutions for Remote Workers
The field of Data Protection involves saving and restoring critical information in order to avoid data loss and minimize restoration time in case of storage system problems due to hardware issues, programming hiccups, user mistakes, cyber attack, or any other reason. Dependable data protection strategies can be especially difficult to architect and manage in hybrid networks that combine private data centers, public clouds, and an at-home workforce.

  • Backup/Recovery strategies for remote workers must cover multiple kinds of personally owned endpoint devices. Progent can provide quick online help from experts familiar with a broad range of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as notebooks, iOS and Android tablets and handhelds. Leading backup/restore solutions supported by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect data spread throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud-based storage and includes granular recovery and unified management.
  • Disaster Recovery/Business Continuity (DR/BC) plans often anticipate scenarios that require a rapid changeover to telecommuting. Progent's expert disaster recovery planning consultants and business continuity planning specialists can assist you to produce, document and test a DR/BC plan that addresses the process of moving to telecommuting.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient telecommuter environment for your Rochester, New York organization, call 1-800-993-9400 or go to Contact Progent.

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