Consulting Support for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry wireless PDAs were at one time among the most successful products for achieving anytime-anywhere connectivity to email, calendars, web-based applications, and other critical business information. Progent can provide Rochester, New York businesses support from BlackBerry-certified experts who can assist organizations to maintain their BlackBerry environments or transition smoothly to a more popular smartphone platform.

As the complexity of small company networks has increased, and as the need for world-class protection, dependability, and recoverability has become the standard for organizations of any size, effective integration and support of BlackBerry solutions has become more challenging. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small organizations frequently turn to external consulting firms who specialize in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to design, manage, and repair BlackBerry-based solutions economically and effectively, eliminating the necessity for an internal BlackBerry solutions specialist and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's efficient remote service delivery capabilities, gives small businesses a budget-friendly alternative for integrating RIM BlackBerry technology productively into their IT system.

Progent's engineers can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, set up easy-to-use management utilities to enable you to monitor and support BlackBerry devices across your company, define security policies that make sense for your company, develop custom mobile applications, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be restored rapidly and thoroughly.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
518-641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
716-442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
585-471-2777 Rochester Network Support Services


Consulting Support Services for BlackBerry Enterprise Server
RIM's high-end solution for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Exchange, Lotus, or Novell GroupWise users to transmit and receive messages that stay encrypted in wireless transit to provide optimum data protection. BES Server also streamlines a broad selection of vital administrative jobs ranging from smartphone deployment and updates to wireless security and fault tolerance.

RIM BlackBerry BES Server Troubleshooting Support

Progent's BlackBerry-certified consultants can assist you to utilize BlackBerry BES Server to perform basic jobs such as:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Update BlackBerry device software remotely
  • Control user settings with BlackBerry's vast selection of policies

Progent's BlackBerry-certified consultants can also assist you to utilize BES Server to perform important procedures not supported by the entry-level BES Server Express. These procedures include:

  • Configure and support BlackBerry's high-availability infrastructure using virtual servers
  • Install BlackBerry smartphones remotely
  • Establish custom administration roles
  • Monitor and report on the integrity of your system

Progent's Online BlackBerry-premier Technical Support is Quick and Economical
For companies in Rochester, New York who need fast and economical help from an authorized BlackBerry support expert, Progent provides effective remote assistance from a veteran support team who have delivered network solutions to companies in each state in the U.S. (Refer to Progent's client testimonials.)

Online support eliminates travel expense and enables specialists to resolve problems rapidly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have been awarded certifications in all BlackBerry solutions and can provide professional support in fields including troubleshooting synchronization issues, configuring BlackBerry BES Server, and designing a protected, high-availability network architecture for BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry specialists include:

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can help you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical procedures including troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone users, activating passwords, configuring wireless software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also show you how to use management software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing wireless LANs for activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and help your company to define and install appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry consultant offers expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and delete BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, configure permissions, install the MDS and Instant Messaging, install push and pull access control lists, control Microsoft Exchange Server data flow, generate, update, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and produce management reports to summarize SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and document a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry include business and network needs assessment, system design, installation strategy and execution, performance optimization, configuration of a high-availability architecture, data backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to design a mobile wireless solution that fits within your IT budget and aligns with your business strategy. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to determine which management model and equipment match your needs, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions about options for software versions, processors and storage, network architecture, and application set up.

To optimize system protection, Progent's BlackBerry-certified consultant can assist your company to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to perform company-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry solution.

Call or Email Progent to Get Help from a BlackBerry-Certified Expert
To contact Progent about professional help for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.



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    Progent can provide the services of a CRISC-certified risk management consultant to help you to design and implement an enterprise risk management (ERM) strategy based on leading practices identified by CRISC and crafted to align with your organization's risk appetite, business goals, and IT budget.

  • SharePoint 2013 Office Web Apps Server Consulting After Hours SharePoint Online IT Consultant

  • Maine Computer Support Companies
    24x7 Nevada Tech Outsourcing

    Progentís Technical Response Center offers low-cost national extended hours remote assistance for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts offer 24x7 phone help and online direct network access to troubleshoot and repair technical problems rapidly and economically.

  • SharePoint Server 2007 Support Services SharePoint Information Technology Consulting
  • Small Business 500 AP Computer Engineer Integration Support Small Business 500 Access Point

  • 24-Hour Citrix Essentials for Hyper-V Consulting Services
    Essentials for Hyper-V Consultants

    Progent's Citrix experts can help your organization to assess the potential strategic benefits of the available editions of Citrix Essentials for Hyper-V, help you to use Citrix administration utilities with your Hyper-V network, and show you how you can deploy Citrix Essentials to improve the performance, uptime, consistency, and recoverability of your virtual environment while lowering the cost of resources and support and streamlining administrative tasks.

  • Small Business APs Information Technology Consulting Technical Support Services Small Business WAP361
  • Small Business Network Support Companies Small Business Computer Consulting Group
  • Server Integrators BlackBerry BPS
  • Small Office IT Outsourcing Group Small Business Troubleshoot
  • Solaris Migration Consultants Upgrade Consulting Sun Solaris
  • Solaris Network Security Evaluation Solaris Network Consulting
  • Support Outsourcing Cisco PIX Firewall Upgrade Remote Technical Support Cisco PIX Firewall
  • BlackBerry Professional Software System Repair Rochester
  • Support and Setup Windows 2008 Cluster Fully Redundant Internet Network IT Consulting
  • Technology Professional Windows Server 2008 BranchCache Microsoft Windows 2008 R2 Online Technical Support
  • Telepresence Remote Troubleshooting SPA500 Series IP Phone Consulting Services
  • Teleworker Services Outsourcing Immediate Onsite Technical Support Helpdesk for At Home Workers
  • Small Business Network Consultant BlackBerry Exchange Rochester, NY
  • Top Dynamics GP 2015 Azure AD Specialist Dynamics GP 2015 SQL Server Integration Specialists
  • Top Ranked Microsoft MCTS Consulting Telecommuter Jobs Danville, CA Job Opportunity Computer Support Walnut Creek

  • 24/7 ProSight VM Hosting Engineers
    After Hours ProSight VM Hosting Consultancy

    Progent's ProSight Virtual Hosting service offers advanced virtualization architecture, a world-class data center, and the technical support services of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a complete information technology outsourcing solution that enhances network dependability and security, reduces management distraction, and lowers expenses. With Private Cloud Hosting, a smaller company can have each of its operating system platforms and key application servers hosted in a safe and reliable facility on a high-performance, non-stop virtual server configured and supported by Progent's computer support experts.

  • Top Ranked Windows Server 2019 with Linux Specialists Windows Server 2019 Virtual Machine Technology Consulting
  • Top Rated Colocation Facility Technology Consulting Internet Data Center Support Outsourcing

  • Telecommunications Security Security Firm
    SIEC Solutions Technical Support

    For smaller companies, computer security and compliance can be too complicated to master yet too risky to overlook. The world's largest enterprises have been breached, and the top cloud service providers have on occasion been knocked out. It looks like there's nowhere to hide. Progent has made it affordable for small and midsize organizations to implement vital IT security projects successfully by providing the advantage of billable time to the closest minute without any minimum billing for online support. This means you can have the help of a world-class computer expert to deliver just the help you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help your business with any level of system security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data leak protection, compliance reporting, and creating a complete security strategy.

  • Troubleshooting Solaris UNIX Professionals
  • UNIX Online Network Security Consulting Solaris Remote Professional
  • Urgent Outsourcing Windows Server 2016 Disaster Recovery Planning Remote Technical Support Windows Server 2016 Storage Replica
  • Urgent ProSight SSL certificate management Consultants network asset documentation management Consultant
  • Urgent Setup and Support Wi-Fi Network 802.11ac Wi-Fi Network Integration

  • Citrix XenDesktop Professional
    Citrix desktop virtualization Consult

    For desktop and application virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop consultant who can assist your company to design a XenDesktop solution that improves the business value of your IT network; configure XenDesktop software with your servers, user computers, and peripherals; upgrade your existing desktop virtualization software to current versions of XenDesktop; and provide advanced online troubleshooting. Progent can also train your network managers to follow industry leading practices to manage your XenDesktop solution efficiently.

  • VMware Workspace ONE Endpoint Management Small Office Computer Consultant Computer Consultancy SCCM
  • VPN Support Outsourcing Cisco VPN Outsourcing
  • WatchGuard XTM Firewall Compliance Audit WatchGuard Firebox M-Series Firewall Cybersecurity Contractors

  • WatchGuard Firebox Firewall Consultant
    WatchGuard Firebox T35 Firewall Network Consulting

    Progent provides support services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall/VPN product that fits your network security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or migrate smoothly to current WatchGuard firewalls.

  • Western New York Rochester Computer Consultant Subcontractor Job Freelancing Job Cisco CCVP Support Monroe County New York
  • Windows Server 2008 R2 Outsourcing Integration Windows 2008 R2
  • Windows Server 2012 R2 Hyper-V On-site Support Windows Server 2012R2 upgrade Technology Professional

  • Peppercon eRIC Engineers
    Aten IP9001 Specialist

    Remote server management cards offer IT managers complete control over a server without the need for a personal presence. Using remote server management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can assist you to design, deploy, and support a fault-tolerant business network that includes remote server management cards and Progent can utilize these remote management cards to provide efficient remote technical help. Progent has experience with a number of remote management cards including Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote server management cards.

  • Windows Server 2012R2 Live Migration Computer Engineer Windows Server 2012 R2 Multitenancy Online Troubleshooting
  • Wireless Security Consultancy Cisco and Microsoft Wireless Security Consult
  • Work at Home Conferencing Network Consulting Teleworker Conferencing Integration Services

  • 24-7 ProSight Server and Endpoint Management Support and Setup
    ProSight Server and Endpoint Management IT Consultant

    ProSight LAN Watch is Progentís server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network running at peak levels by checking the health of vital devices that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT management staff and your assigned Progent consultant so that all looming issues can be addressed before they have a chance to disrupt productivity.

  • Work from home Cisco Engineering Open Positions Home Based Network Consultant Part-Time Job

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