Consulting Support for BlackBerry Solutions
BlackBerry wireless PDAs were at one time among the most successful products for achieving anytime-anywhere connectivity to email, calendars, web-based applications, and other critical business information. Progent can provide Rochester, New York businesses support from BlackBerry-certified experts who can assist organizations to maintain their BlackBerry environments or transition smoothly to a more popular smartphone platform.
As the complexity of small company networks has increased, and as the need for world-class protection, dependability, and recoverability has become the standard for organizations of any size, effective integration and support of BlackBerry solutions has become more challenging. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small organizations frequently turn to external consulting firms who specialize in BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to design, manage, and repair BlackBerry-based solutions economically and effectively, eliminating the necessity for an internal BlackBerry solutions specialist and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's efficient remote service delivery capabilities, gives small businesses a budget-friendly alternative for integrating RIM BlackBerry technology productively into their IT system.
Progent's engineers can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, set up easy-to-use management utilities to enable you to monitor and support BlackBerry devices across your company, define security policies that make sense for your company, develop custom mobile applications, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be restored rapidly and thoroughly.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
Progent locations in Upstate New York
Consulting Support Services for BlackBerry Enterprise Server
RIM's high-end solution for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Exchange, Lotus, or Novell GroupWise users to transmit and receive messages that stay encrypted in wireless transit to provide optimum data protection. BES Server also streamlines a broad selection of vital administrative jobs ranging from smartphone deployment and updates to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can assist you to utilize BlackBerry BES Server to perform basic jobs such as:
- Deploy and manage applications
- Plan smartphone, program, and IT policy updates
- Update BlackBerry device software remotely
- Control user settings with BlackBerry's vast selection of policies
Progent's BlackBerry-certified consultants can also assist you to utilize BES Server to perform important procedures not supported by the entry-level BES Server Express. These procedures include:
- Configure and support BlackBerry's high-availability infrastructure using virtual servers
- Install BlackBerry smartphones remotely
- Establish custom administration roles
- Monitor and report on the integrity of your system
Progent's Online BlackBerry-premier Technical Support is Quick and Economical
For companies in Rochester, New York who need fast and economical help from an authorized BlackBerry support expert, Progent provides effective remote assistance from a veteran support team who have delivered network solutions to companies in each state in the U.S. (Refer to Progent's client testimonials.)
Online support eliminates travel expense and enables specialists to resolve problems rapidly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have been awarded certifications in all BlackBerry solutions and can provide professional support in fields including troubleshooting synchronization issues, configuring BlackBerry BES Server, and designing a protected, high-availability network architecture for BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry specialists include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can help you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical procedures including troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone users, activating passwords, configuring wireless software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also show you how to use management software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing wireless LANs for activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and help your company to define and install appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry consultant offers expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and delete BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, configure permissions, install the MDS and Instant Messaging, install push and pull access control lists, control Microsoft Exchange Server data flow, generate, update, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and produce management reports to summarize SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and document a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry include business and network needs assessment, system design, installation strategy and execution, performance optimization, configuration of a high-availability architecture, data backup and business recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to design a mobile wireless solution that fits within your IT budget and aligns with your business strategy. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to determine which management model and equipment match your needs, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions about options for software versions, processors and storage, network architecture, and application set up.
To optimize system protection, Progent's BlackBerry-certified consultant can assist your company to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to perform company-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry solution.
Call or Email Progent to Get Help from a BlackBerry-Certified Expert
To contact Progent about professional help for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.