Consulting Support for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were at one time among the most successful products for achieving mobile access to email, calendars, web-based programs, and other critical business information. Progent offers Rochester, New York companies support from BlackBerry-premier consultants who can assist companies to manage their BlackBerry environments or transition efficiently to a modern smartphone platform.

As the complexity of small business IT technology has increased, and as the demand for enterprise-class protection, reliability, and recoverability has become the standard for businesses regardless of size, successful deployment and support of BlackBerry technology has become increasingly challenging. To address issues like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and corporate databases, small businesses often resort to external support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to design, administer, and troubleshoot BlackBerry-based solutions economically and effectively, doing away with the requirement for an in-house BlackBerry solutions specialist and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, combined with Progent's proven remote support capabilities, gives small businesses a budget-friendly solution for integrating RIM BlackBerry technology productively into their business information network.

Progent's engineers can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to enable you to track and control BlackBerry smartphones throughout your business, define security policies that are right for your company, customize wireless applications, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored rapidly and safely.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
United States
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
United States
(585) 471-2777 Rochester Network Support Services


BlackBerry Enterprise Server (BES) Integration Services
The BlackBerry BES Server offers businesses a centralized and safe source for integrating BlackBerry smartphones into their email, collaboration, and application environment. BlackBerry BES Server enables wireless BlackBerry users to access Microsoft Exchange, Lotus, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for collaborative programs such a calendars, address books, tasks, IM, and specialized business programs. Due to BlackBerry Enterprise Server support for Exchange Server, mobile workers with BlackBerry smartphones can have push-based connectivity with Exchange email as well as to instant messaging-capable applications via Microsoft Live Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-certified consultants can assist you to plan, deploy, and support BlackBerry BES Server so that you improve the productivity of BlackBerry clients, streamline the administration of a BlackBerry solution, and lower the cost of supporting mobile workers.

Progent's Remote BlackBerry-certified Support is Quick and Economical
For businesses in Rochester, New York who need fast and affordable access to a qualified RIM BlackBerry support professional, Progent delivers efficient online assistance from a veteran support team who have delivered network solutions to companies in every state in the country. (See Progent's client testimonials.)

Remote consulting services avoids travel costs and enables specialists to resolve technical issues rapidly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry technologies and offer professional help in fields such as troubleshooting synchronization problems, setting up BlackBerry BES Server, and creating a secure, fault-tolerant network architecture for RIM BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, troubleshoot, and produce documentation for a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry technology include business and technology needs analysis, system architecture, deployment strategy and execution, performance tuning, design of a high-availability environment, information backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational objectives and to design a mobile wireless solution that fits within your information technology budget and supports your business strategy. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which administration model and hardware products meet your needs, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about options for software versions, server hardware and mass storage, network topology, and application set up.

To maximize system protection, Progent's BlackBerry-certified consultant can help you to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security specialists to run network-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to add and remove BlackBerry device users on Microsoft Exchange and Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and maintain storage groups, apply permissions, install the MDS and Instant Messaging, deploy access control lists, manage Exchange Server data flow, create, edit, and assign WLAN and VPN configuration sets, set up SNMP traps for alerts, and generate reports to summarize SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent to Get Assistance from a BlackBerry-Certified Expert
If you wish to ask Progent about engineering assistance for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.



An index of content::



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    Progentís expert programmers, database designers, and project managers can help large businesses to carry out development programs for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to veteran project managers for high-level planning and program co-ordination or Progent can help clients fill in expertise gaps by offering database designers and programmers experienced in building RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist clients to integrate SharePoint with other data sources such as SQL Server and Excel to create data-driven intranets and portal sites. Progent also offers expertise with web development technologies and can help businesses to build, enhance, repair, or migrate web-based applications to take advantage of the most current web technology.

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    Progent can provide enterprise clients the services of a certified NetApp consultant for online or onsite support for NetApp's complete portfolio of SAN products including ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN storage technology supported by Progent include SAN dsign, cloud integration, virtualization, migrations, non-disruptive patching, system management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to assist you to resolve problems with NetApp SAN storage environments efficiently following leading practices.

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    Progent's Microsoft-certified consultants can assist organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Remote and onsite evaluation and migration support for Microsoft Windows 10 offered by Progent include Return on Investment analysis, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile device management, telecommuter connectivity, data and identity security, automated provisioning and management, network infrastructure design, wired/wireless convergence, business continuity planning, custom training for IT support personnel and end users, and ongoing consulting support.

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    SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the rapid creation of cutting-edge enterprise-class applications that can provide your company a critical competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, assures you success in designing, deploying and administering Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET environment.

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    Progent's Duo managed services incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other personal devices.

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    Progent can help you to design, implement and debug a backup/restore plan built around MSP360 software. MSP360 enables file or image-based backup/recovery for virtual machines and physical machines, supports all popular public clouds, and permits you to build a data protection solution with a minimum Recovery Time Objective (RTO) and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup environment to protect against data loss resulting from human mistakes, system errors, malicious users, and external attacks such as ransomware. To read more, go to ProSight Data Protection Services 360 Backup services.

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    Progent provides clients the services of engineers who have earned some of the computer industry's most prized credentials. Progent believes that customers have the right to know that their computer support consultants have accredited training as well as broad practical field experience so that Progent's customers can engage Progent's service with trust. In many cases, vendor credentials such as the CCIE brings priority for significantly superior vendor help than is offered to non-certified consultants, enabling Progent to offer customers a higher level of computer support. In other cases, major credentials such as CISM or CISSP for network security can aid enterprise customers to show compliance with regulatory requirements by engaging the services of accredited IT professionals.

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    Citrix offers a comprehensive line of products that provide enterprise-class manageability, scalability, and responsiveness for virtualizing servers and for server-based distribution of Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Citrix Essentials. Progent's Citrix-certified consultants can help your company to assess the strategic benefits of Citrix technology and can help you design, test, deploy, optimize, and support Citrix solutions.

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    Progent's Private Cloud Hosting and Management service provides comprehensive hosting of a small organization's production servers in an environment that gives the maximum degree of availability and scalability and is in addition simple to transfer to any data center. Progent's Private Cloud Hosting options are based upon mature virtualization platforms that allow small businesses with multi- platform IT systems to economize dramatically on the costs of capital equipment, system support, and network management while achieving world-class fault tolerance and an unmatched degree of vendor independence.

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