Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time among the most successful products for maintaining location-independent access to email, scheduling, web programs, and other vital business data. Progent offers Rochester, New York businesses support from BlackBerry-certified experts who can help organizations to maintain their BlackBerry deployments or migrate smoothly to a current smartphone solution.
As the sophistication of small business IT technology has increased, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the standard for companies of any size, successful deployment and maintenance of RIM BlackBerry solutions has become more challenging. To deal with areas such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small businesses frequently turn to outside consulting professionals who specialize in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to design, administer, and troubleshoot BlackBerry-based solutions economically and effectively, eliminating the requirement for an in-house BlackBerry technology expert and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, combined with Progent's proven online service delivery capabilities, gives small companies an economical solution for incorporating RIM BlackBerry technology seamlessly into their business information system.
Progent's engineers can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and email systems function efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft software, configure easy-to-use management tools to help you monitor and support BlackBerry smartphones throughout your business, define security policies that are right for your business, customize mobile software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored quickly and thoroughly.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
Progent locations in Upstate New York
Consulting Support for BlackBerry Enterprise Server
RIM's high-end solution for administering large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful software allows Microsoft Exchange, Lotus, or Novell GroupWise users to send and receive messages that stay encrypted during wireless transit to provide maximum security. BlackBerry BES Server also streamlines a wide variety of key management jobs that span from smartphone setup and upgrades to mobile security and high availability.
Progent's BlackBerry-premier consultants can show you how to use BlackBerry BES Server to do basic jobs such as:
- Deploy and manage applications
- Plan smartphone, application, and policy updates
- Upgrade BlackBerry device software remotely
- Control client settings with BES Server's extensive library of policies
Progent's BlackBerry-certified consultants can also assist you to use BlackBerry Enterprise Server to perform important procedures not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:
- Install and manage BlackBerry's fault-tolerant infrastructure using virtual servers
- Deploy BlackBerry devices wirelessly
- Set specialized administration roles
- Automatically track and analyze the health of your system
Progent's Online BlackBerry-certified Technical Support is Quick and Economical
For companies in Rochester, New York who require fast and economical help from a certified BlackBerry support professional, Progent provides effective remote assistance from a seasoned network support team who have provided IT solutions to companies in every state in the United States. (See Progent's client testimonials.)
Online support avoids travel costs and allows consultants to solve technical issues quickly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry consultants have earned certifications in all BlackBerry technologies and can provide professional help in areas including fixing synchronization issues, configuring BlackBerry BES Server, and designing a secure, high-availability system architecture for RIM BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters and auto-signature, editing user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your corporate email solution. Progent's certified experts can also help you to resolve a broad range of issues associated with synchronization, device detection, email reconciliation, web access, mobile connectivity, Instant Messaging, PC application installation, and Desktop Redirector.
As a top innovator in delivering countrywide remote support for small office IT networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile support expenses at a minimum and, by handling issues quickly, optimizes the productivity of your BlackBerry users.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, install, test, repair, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and network requirements analysis, solution architecture, roll-out planning and execution, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional goals and to create a mobile wireless environment that meets your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, assist you to decide which management model and physical components meet your needs, and analyze your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart choices concerning options for software versions, processors and storage, network design, and application configuration.
To optimize system security, Progent's BlackBerry consultant can assist your company to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security engineers to run company-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry solution.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Consultant
To get in touch with Progent about professional expertise for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.