Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry wireless PDAs were once one of the most popular solutions for achieving location-independent access to messaging, calendars, web applications, and other vital business data. Progent can provide Rochester, New York businesses the expertise of BlackBerry-premier consultants who can assist organizations to manage their BlackBerry environments or migrate efficiently to a current smartphone solution.

As the sophistication of small business IT technology has increased, and as the demand for world-class protection, dependability, and disaster recovery has grown to be the norm for organizations of all sizes, successful integration and support of RIM BlackBerry solutions has become more difficult. To address areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small businesses frequently resort to external consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry environments affordably and efficiently, dispensing with the necessity for an in-house BlackBerry technology specialist and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This range of knowledge, combined with Progent's proven remote support capabilities, provides small companies an affordable solution for incorporating BlackBerry technology seamlessly into their information network.

Progent's consultants can help your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and email systems work optimally with BlackBerry BES Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft technology, set up easy-to-use management utilities to enable you to track and control BlackBerry devices across your company, recommend security policies that make sense for your business, develop custom mobile applications, and make sure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered quickly and thoroughly.

BlackBerry Enterprise Server (BES) Consulting and Technical Services
The BlackBerry Enterprise Server gives companies a centralized and safe source for incorporating BlackBerry wireless devices into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry clients to access Exchange Server, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to ensure up-to-date information for applications such a schedules, address books, to-do lists, instant messaging, and specialized business software. Due to BlackBerry Enterprise Server (BES) integration with Exchange, users with BlackBerry handsets can have push-based connectivity with Exchange messages and to IM-enabled applications via Microsoft Office Live Communications Server and Lync Server 2010 integration.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-premier engineers can assist you to design, configure, and maintain BlackBerry BES Server so that you improve the productivity of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the expense of maintaining mobile workers.

How Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has been awarded certifications from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization problems to architecting mobile productivity solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their associated skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email environment based on Exchange Server. Progent's BlackBerry-certified consultant has support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to install and remove BlackBerry smartphone clients on Exchange and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System and IM, deploy push and pull access control lists, control Exchange data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a variety of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, repair, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and network needs analysis, solution design, roll-out strategy and implementation, performance tuning, design of a high-availability environment, information backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to design a mobile wireless system that fits within your information technology budget and supports your business plans. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to support a BlackBerry BES Server, assist you to decide which administration model and physical components match your needs, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software editions, processors and mass storage, network design, and application configuration.

To optimize network protection, Progent's BlackBerry expert can assist your company to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security specialists to run company-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry solution.

Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
To get in touch with Progent about consulting expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.