For offices of all sizes in Rochester New York, Progent offers easy, quick, and economical communication with CCIE-Premier network experts. CCIEs are world-class network experts who earn this elite certification only after rigorous testing administered by Cisco. CCIEs can handle the most complicated problems surrounding network deployment, troubleshooting, and configuration. Progentís CCIEs operate closely with Cisco's in-house engineers in identifying anomalies with IOS or NX-OS software and developing temporary alternatives or receiving software patches to fix problems. A Cisco CCIE can pinpoint the cause of network problems stemming from hardware or applications.

Progent offers affordable online access to a CCIE specialist so your company can get timely assistance for complicated network issues that are affecting productivity but are outside the experience of your ordinary network support resources. Progent's CCIE-Premier consultants can examine your network via state-of-the-art remote connectivity utilities that allow them to perform rapid and economical analysis and resolution of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs work for large corporations or national Internet providers, and so their help is not readily accessible to smaller businesses. Progent is among the few support organizations to make CCIEs accessible to help small and medium sized companies. Also, Progent offers fast contact with a CCIE by phone so that you can receive timely support for complex network problems that are reducing worker productivity. To find out how to talk to a Progent CCIE for timely help with your network, visit Progent's remote network support.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
United States
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
United States
(585) 471-2777 Rochester Network Support Services

Cisco's large selection of new and legacy networking devices familiar to Progent includes ASA 5500 Security Appliances and PIX 500 Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services routers, Aironet and Meraki wireless access points, Meraki cloud-managed access points and distribution switches, VoIP phones and systems, Catalyst and Nexus family switches, as well as data protection and VPN solutions. Maintaining one of the largest groups of Cisco-premier CCIE consultants of any independent consulting company, Progent has privileged access to Cisco's engineering experts and Cisco's latest training programs to stay at the vanguard of connectivity technology.

Software Update Management for Cisco Network Infrastructure Devices
Patch management is a vital and complex process. Timely and properly managed updating optimizes cybersecurity, regulatory compliance, availability, and capability. Sporadic patch management can cause security vulnerabilities, compatibility problems, slow or erratic performance, needless downtime, or loss of important features. Patching entails more than occasional updates of an OS and applications for servers and endpoints. Firmware updates can be as essential for network appliances like switches, firewalls, and wireless APs.

Patch Management Support for Network Appliances

Progent can provide patch management support for network devices from Cisco and other suppliers

Progent has delivered high-end help for Cisco networking products for over twenty years and Progent's managed services for patch management offer organizations of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your ever-evolving information network. To learn about Progent's service options for patch management, visit Progent's software update management service plans.

In order to learn more details about Progent's consulting support for Cisco technology, select a subject:

Other Consulting Services Offered by Progent
In addition to Cisco infrastructure, Progent's consulting professionals can provide advanced support for other major areas of computer technology, allowing Progent's experts to provide end-to-end business solutions for companies of any size. A sampling key areas where Progent can provide world-class support are: By offering a convenient centralized resource for network generalists and application experts, Progent can tailor timely, inexpensive, and thorough information technology solutions that match the specific requirements of companies in Rochester New York.

An index of content::

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    Lync Server 2013 topology Consult

    Lync 2013, now called Skype for Business, allows businesses of any size to build a centrally managed and protected communications ecosystem that permits a BYOD computing style with IM, real-time presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP-based and PSTN telephony across a wide assortment of stationary PCs and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and network architects can help your company to evaluate the business benefits of Lync 2013, design an on-premises, cloud-based (via Lync Online) or mixed model appropriate for your present and future plans, implement Lync Server 2013 in a way that expedites your return on investment, and provide custom webinar and onsite training to your IT staff and users. Progent has expertise in key pieces of a Lync 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync 2013 with popular Microsoft 365 applications including Outlook and PowerPoint.

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    Consultant Hourly Cost Computer Consultants

    Progent's pricing policy is to charge for remote support and in-person help per minute. Consequently, you are billed just for received support. Progent does not demand a higher rate for after-hours or priority support, and inside California or in areas where Progent provides in-person support, Progent does not bill for travel except for urgent calls where on-site work is less than 4 hours. Also, Progent applies no initialization fee and requires no monthly commitment for services delivered during regular business hours. Many service firms demand large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity avoids big invoices for quick repairs so you will not be forced to allow minor problems to fester.

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    Progent's Cisco-certified CCIE network experts can assist your business to configure, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone support, and CUCM/CallManager software expertise.

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    Progent can help companies of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and lower equipment investments. Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud networking models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises apps and resources and ensure you avoid the typical errors small companies make when moving to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN tunnels and also to manage Apple iOS devices and Google Android handhelds.

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    On-site Support SQL Server 2017 Disaster Recovery

    Progent's Microsoft-certified SQL Server 2017 experts can assist your business to evaluate the business benefits of migrating to SQL Server 2017 and can assist you to design and implement a cost-effective migration of your current SQL Server environment to any deployment architecture including on-premises, cloud-based, or hybrid. Progent's SQL Server experts offer online or onsite support services ranging from on-demand architecture review or troubleshooting to end-to-end project management to ensure your SQL Server 2017 project is successfully completed on schedule and on budget.

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  • Remote Troubleshooting Microsoft SCOM 2012
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    Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, optimizing and troubleshooting System Center Operations Manager solutions and can provide organizations of any size expert online or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that provides the responsiveness and availability needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure and both Microsoft and third-party apps and services. Also, Progent can deliver responsive online or on-premises technical support to assist you to remediate critical problems detected by System Center 2012 Operations Manager.

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    Microsoft Office 2003 Computer Network Service Company

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    Progent's expert consultants can help you define and deploy a smooth in-place Exchange Server 2007 upgrade strategy that minimizes productivity downtime, reduces long-term support demands, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-site upgrades, Progent has the background to finish your move quickly and economically. Progent's Exchange 2007 support, troubleshooting, and consulting services include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the design of unified messaging solutions powered by Exchange Server 2007.

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    Progentís staff of Microsoft and Cisco Certified experts average more than a decade of hands-on professional background, at the front lines of network service, performing a wide variety of technical projects for an extensive array of clients. Each Progent consultant shares a proven set of personal best practices which are combined into shared best practices standards that Progent teaches its support team. This means that you get not only expert technical help, but also a consultant with proven approaches for using computer knowledge to fix actual IT problems quickly.

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    Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales functions such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can expand their reach, reduce their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and speed up your return on investment.

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    Cisco's Catalyst family of Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and management of Wi-Fi access points, optimizing wireless performance by reducing the impact of radio frequency congestion, enhancing wireless uptime with rapid auto-failover, and hardening data security by detecting cyber threats and analyzing traffic content based on user type and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage wireless LANs of all sizes. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or implement an efficient migration to Cisco's latest wireless controller solutions.

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    Citrix Virtual Server Consulting

    Progent's Citrix-authorized engineers can assist your company to understand the strategic advantages of XenServer as well as other Citrix platforms, and can assist you to design, validate, execute, troubleshoot, and support a Citrix XenServer solution. Progent can in addition analyze your existing Citrix technology environment and show you how to enhance consolidation, performance, security and compliance, uptime, and recoverability.

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    Certified Microsoft Partner Computer Consulting Company

    Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who receive the highest client endorsement and enjoy the tightest operational relationship with Microsoft. The understanding, capabilities, and commitment required to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to offer your company better technical solutions for your IT network.

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    Progent's Help Desk management and co-management services help businesses to cut costs and improve productivity.

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    For businesses with a combination of Apple Mac and Windows computers, there are two basic alternatives for using Microsoft Windows-dependent applications on an Apple Mac: an external connection to a physical Windows computer or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to attach an Apple Mac to a networked Windows-based computer to run Windows software and share network resources. Microsoft's Virtual PC for Apple Mac simulates Windows on a Mac system so that you are able to run Windows programs directly. Progent's Mac technology support experts can assist your company to manage these products for running Windows programs on your Apple Macs and can also help you to assess and configure third-party solutions for Windows PC emulation.

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  • Support Outsourcing SCOM 2012 Fabric Monitoring
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    Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, optimizing and troubleshooting Microsoft SCOM solutions and can provide organizations of any size advanced remote or onsite consulting support for SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric and both Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or onsite technical support to help you to remediate critical issues uncovered by System Center 2012 Operations Manager.

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    Progent's Cisco Meraki Wi-Fi AP experts provide remote and onsite support to help organizations of any size to plan, install, maintain, expand or debug Wi-Fi networks that include Cisco Meraki APs. Progent can help you to configure and support Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco technology such as switches, routers and ASA firewalls to create a cohesive network infrastructure that delivers the same access, performance, security, ease of management and availability for wired and Wi-Fi clients irrespective of their mobility or device.

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    Systems Management Server provides extra capability for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs lower the overall administrative expense of managing and configuring software by making it easier to install system images, control mobile devices, and run management utilities. In addition to alerting you about ways to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT projects involving areas that Feature Packs are intended to make more efficient. Progent's adoption and update services can minimize cost and eliminate business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can help you define sensible processes and standards to manage PDAs and intelligent mobile communication devices so your field force stays productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you develop a security strategy that incorporates policies, procedures and technologies to keep your IT computer system safe.

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    Progent's Cisco-certified wireless technology consulting experts can help organizations to deploy, manage, and debug Cisco wireless devices such as Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.

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    Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to deliver centralized control and world-class security for your email traffic. The powerful architecture of ProSight Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's onsite security gateway device provides a further level of analysis for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, DLP, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email that stays inside your corporate firewall.

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  • Email Policy Management Services
    Email Guard Data Loss Prevention Professional

    Progent's ProSight Email Guard solution uses the technology of top data security companies to provide web-based control and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further layer of inspection for incoming email. For outbound email, the local gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.

  • Specialist Windows 11 Microsoft Windows 11 Snap Groups Consultancy
  • Spora Ransomware Hot Line Rochester, Monroe County Western New York Rochester NotPetya Ransomware Hot Line
  • Supplemental Helpdesk Cost Savings Consultant Computer Consultants Supplemental Help Desk Cost Savings
  • Supplemental Helpdesk Online Technical Support Consulting Services Supplemental Helpdesk

  • CISA Certified Cybersecurity Audit Services
    Specialist CISA Security Audit

    The CISA credential is an important qualification that represents expertise in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo a comprehensive examination given by the ISACA international professional association. Progent offers the expertise of a CISA-Premier network security audit professional able to help businesses in the fields of information systems audit services, information technology administration, systems and architecture ROI, IT support, safeguarding of information assets, and business continuity planning.

  • Cisco Technical Consultant Rochester, NY
  • Supplemental Network Support Staffing Services Consulting Rochester, NY 24/7/365 Temporary IT Staffing for Network Service Groups Western New York Rochester
  • Support and Setup SharePoint InfoPath Forms Services SharePoint InfoPath Forms Services Professionals
  • System Center 2016 Security Consulting Top Quality System Center 2016 and Exchange Integration Technical Support
  • Technical Consultant MSP360 GSuite Backup MSP360 SQL Backup Consultant Services
  • Technology Consulting Services Microsoft Operations Manager 24x7 Network Consultant Services
  • Telecommuters Rochester Consulting Experts - Collaboration Systems Consulting Services Rochester New York Rochester Teleworkers Collaboration Technology Assistance Rochester, Monroe County
  • Telecommuting Server Migration Specialists Microsoft Experts Software Consulting Services Desktop VPN
  • Top MS SQL 2008 Support SQL 2008 Reporting Services Engineer
  • Top Quality Dynamics GP ODBC Consultant Services Dynamics GP BizTalk Adapter Specialists
  • Rochester Technicians Cisco
  • Top Quality Rochester Remote Workforce Setup Consulting Rochester, NY Work at Home Employees Guidance near me in Rochester - Integration Consulting Western New York Rochester, United States

  • NetApp MetroCluster Design Consultant
    NetApp SAN Fabric Professional

    Progent offers enterprise clients the help of a NetApp-certified consultant for online or on-premises support for NetApp's complete family of SAN storage products including ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN technology supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, non-disruptive patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to resolve problems with NetApp SAN storage environments efficiently based on leading practices.

  • Top Quality Tracking Service Costs Specialist Tracking Service Costs Online Help
  • Top Rated BlackBerry BES Express Consultants BES Express Professionals
  • Top Rated Lync Server 2013 and Cisco UC Consultancy Lync Server 2013 and iPad Engineer
  • Top Rochester, New York Setup Computer Support Company Rochester-Upstate New York
  • Tracking Service Costs Computer Engineer Biggest Services Documentation Integration
  • Troubleshooting Small Business WAP121 Small Business 500 AP Remote Support
  • Cisco Support Outsourcing Services
  • Troubleshooting microsoft operations manager 2016 scom 2016 Linux monitoring Professionals
  • Urgent Office SharePoint Server 2007 Remote Support Services SharePoint Portal Server 2007 Remote Troubleshooting

  • Wireless Link Integration Support
    Office Wireless Troubleshooting

    Progentís wireless consultants can help small companies plan, choose, test, install and support secure building-to-building wireless bridges that integrate seamlessly into your existing network while providing a level of security that matches or exceeds wired connections. Progent offers expertise in wireless network products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you select and deploy the wireless link solutions that align best your business needs.

  • Urgent Small Business IT Consulting Group Microsoft Partner Computer Network Support Company Certified Microsoft Partner
  • Utah Computer Support Company Tech Consultants Hawaii
  • VMware vCloud Suite Consultant Services VMware Server Consolidation Professionals
  • WiMax Consulting Internet Carrier Selection Specialists
  • Windows 2019 Hyper-V Online Help Windows Server 2019 Disaster Recovery Support Services
  • Windows 7 Help Desk Configuration Windows 7 Migration Technical Consultant
  • Windows Server 2012 Essentials Professional Microsoft Certified Expert Windows Server Essentials Remote Web Access Consult
  • Windows Server 2019 High Availability Integration Services Windows 2019 Hyper-V Setup and Support
  • Windows SharePoint 2007 Services Integration Support SharePoint Server Troubleshooting
  • Wireless LAN Services Online Technical Support 802.11ac Wi-Fi Network
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  • Sun Solaris Remote Troubleshooting
    Open Now UNIX Consultancy

    Progent's Sun Solaris platform consulting services offer small and mid-size companies and software developers support for administering and supporting Solaris systems that run with Microsoft-powered networks. Progent offers your business access to Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad range of expertise offers you an easy single consulting firm to help you build and manage a protected and robust cross-platform connectivity and communications environment that supports Solaris and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.

  • ransomware removal and restore Specialists NotPetya ransomware recovery Specialists
  • wireless IP phone configuration Integration Largest wireless VoIP phone and Aironet APs Technical Support

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