Cisco CCIE On-site and Remote Network Consulting
Rochester Enterprise and Small Business Information Networks
For businesses of any size in Rochester New York, Progent can provide easy, fast, and affordable access to CCIE-Certified network experts. CCIEs are world-class networking engineers who earn this elite recognition only after strenuous examinations administered by Cisco. CCIE-certified consultants can tackle the most complex issues associated with network deployment, repair, and optimization. Progent’s CCIE-qualified professionals operate closely with Cisco's in-house engineers in analyzing anomalies with IOS or NX-OS utilities and coming up with temporary alternatives or receiving program updates to correct problems. A Cisco certified CCIE can isolate the source of network difficulties stemming from hardware or applications.
Progent can provide affordable remote access to a CCIE expert so that your company has the opportunity to obtain high-level assistance for complicated network problems that are impacting your business but are outside the experience of your ordinary network support organization. Progent's Cisco CCIE-Premier network experts can examine your system using advanced remote connectivity utilities in order to provide fast and low-cost analysis and remediation of serious network problems.
Progent's CCIE Support Services
Most CCIEs are employed by big corporations or nationwide ISPs, and consequently their help is not easily accessible to smaller businesses. Progent is one of the rare service providers that makes CCIEs available to help small and mid-size businesses. In addition, Progent can provide quick contact with a CCIE remotely so that you can get timely help for complex network issues that are reducing worker productivity. To find out how to talk to a Progent CCIE for timely help with your network, visit remote network support.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 |
518-641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 |
716-442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 |
585-471-2777 | Rochester Network Support Services |
Progent has one of the largest groups of Cisco-certified CCIE experts of any independent consulting firm in the U.S. Consequently, Progent can provide unbeatable skill in finding networking solutions focused on Cisco technology. Because Progent is also a Microsoft Certified Partner and provides expert application support for a broad array of popular applications, Progent can deliver comprehensive IT solutions that optimize the strategic value of your network.
CCIEs represent an exceptional value because their depth of experience enables them to resolve the most intractable problems quickly. In common scenarios, less seasoned consultants can burn up hours or even days wrestling with a problem that a certified CCIE can solve in just minutes. Most Progent CCIEs are not only expert at Cisco networking solutions, but also have a variety of recognized technical certifications such as Microsoft Certified Systems Engineer (MCSE), and a major security certification such as CISSP or CISM. This allows Progent to offer comprehensive services that address a broad range of IT products without requiring needless expenses and interruptions orchestrating too many specialists.
In order to learn more information concerning Progent's online and on-premises support for Cisco technology, choose a topic:
Progent also offers a wide range of consulting services in critical areas to help companies to convert Cisco infrastructure technology into a cohesive information solution that provides competitive value. A few of the services offered by Progent's experts are project management expertise, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager business continuity planning, VMware NSX virtual network architecture and management, Windows Server 2019 migration services, Microsoft Windows 2016 hybrid cloud solutions, Windows Hyper-V consulting, disaster recovery planning and testing, Windows Server 2012 R2 support, network security vulnerability scanning, DBA and application services, and part-time Chief Information Officer consulting services.
Progent can also help your company you to plan, implement, manage and repair enterprise hybrid cloud solutions that include local and cloud hosted resources and that use Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)
By providing a convenient centralized source for IT generalists and application experts, Progent can tailor timely, cost-effective, and comprehensive IT solutions that match the unique needs of companies in Rochester New York.
An index of content::
Shared Helpdesk IT Consultants
Emergency Extended Helpdesk Online Help
Progent's Computer Help Desk Call Center Outsourcing Support Services for desktop support are intended especially for small organizations who need fast access to a Help Desk Call Center with professional telephone support and effective escalation options but who must operate within a restricted information technology budget. Important features of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Secure Remote Access Support, System Evaluation, Problem Prioritization, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Call Center Software Recommendation and Integration.
wireless VoIP phone integration Integration Services
wireless IP phone security Professional
Cisco's wireless VoIP phones are industrial-grade wireless devices designed for workers who are on the move within office, warehouse, retail or other venues where IT management wants portable phones that offer more control, data security and durability than is possible with the BYOD (Bring-Your-Own-Device) style of mobile communications. Creating solutions with Cisco's wireless IP phones typically requires that you set up and optimize many key pieces of your wireless environment including access points, routers and switches, Cisco wireless LAN controllers, and management software. Progent's certified consultants offer remote and onsite support to help your organization create and maintain a Cisco wireless VoIP phone solution by delivering integration services that range from debugging the configuration of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.
Linux, Windows Consult
Windows and Linux Online Support
If your business network combines Linux technology with Windows, Progent can help you to incorporate your servers into a cohesive network that permits all your OS platforms to run side by side for easy administration, seamless information exchange, high dependability, superior throughput, and tight security. Progent's Linux and MS Windows coexistence support offerings include network architecture integration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, remote technical support and repair, on-site technical support, and Helpdesk services.
Cisco Support Team
Cisco Switch Networking Firms
Progent can provide rapid remote support from Cisco CCIE networking experts. Progent's CCIE consultants can link to your network via advanced remote support tools to provide quick and affordable analysis and repair of critical network problems.
At Home Workforce Cloud Integration Technical Support
Telecommuter Cloud Integration Professionals
Progent can help small and medium-size organizations to set up their home-based employees with transparent integration with cloud applications and services.
Exchange 2013 DLP Technical Support
IT Consulting Exchange 2013 Unified communications
Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important innovations plus a revamped structure. These improvements favorably impact key facets of IT including manageability, high availability (HA), security, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the possible business benefits of upgrading to Exchange 2013, create an efficient validation and rollout plan, and train your IT team to manage your Exchange 2013 solution. Progent can also provide affordable online consulting and management for Microsoft Exchange 2013.
Cisco VoIP Phones and IM Technical Support
SPA500 Series IP Phone Setup and Support
Progent's Cisco CCIE-certified networking experts offer advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Consult Azure and iPhone integration
Consultant Microsoft Azure enterprise hybrid cloud solutions
Progent can help companies of all sizes to move any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce equipment investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to understand the advantages and limitations of various cloud computing architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and network infrastructure and make sure you avoid the common errors small companies make when migrating to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to prepare firewalls and VPN tunnels and also to manage Apple iOS devices and Google Android handhelds.
Power BI Gateway Development Firm
Power BI Premium Programming Firms
Progent's Power BI consultants can help you to plan, install, manage, update or troubleshoot your Power BI environment. Progent's database experts can assist you to prep your target data for Power BI visualizations. Progent can help you build and manage an on-premises, cloud, or hybrid network model for Power BI.
Virtual Server Technology Specialists
Virtual Server Professionals
Server growth puts pressure on network budgets and management resources. Server reduction through a virtual architecture offers lower total cost of ownership of servers and faster return on investment, more leveraged utilization of physical computers, streamlined operations, increased system uptime, and easier manageability. Common uses for virtual servers are hardware consolidation, economical platforms for mission-critical legacy software running on outdated operating systems, and inexpensive isolation of software development or pilot testing environments from production systems.
24 Hour SCDPM 2012 Security Support Outsourcing
SCDPM 2012 Planning Troubleshooting
Progent's Microsoft-certified consultants offer online or in-person support to assist companies of all sizes to plan, implement, manage, and repair a backup/restore system based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from older versions of Data Protection Manager or from a different backup platform, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud, or hybrid datacenters. Progent can provide occasional support for resolving particularly stubborn problems, or comprehensive project management services. Progent's consultants can also assist your business to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Flex Series Wireless Controller Consultant
Wave 2 wireless controller Technology Consulting Services
Progent's certified wireless experts can help your organization to evaluate the advantages of using Catalyst wireless controllers to manage wireless deployments of any scale. Progent can assist you to support and debug your current Wi-Fi environment or help you design and implement a smooth migration from earlier generation wireless controllers to current solutions.
Support and Integration Customer Relationship Management
MS CRM Specialists
Microsoft Dynamics Customer Relationship Management helps mid-market businesses nurture profitable client relationships. Integrated Sales and Customer Service components enable employees to share information to help improve selling success and offer steady, efficient customer service. Progent can configure the most sensible server and communications infrastructure, including local and offsite wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can provide your company with a certified MS CRM professional who can help you integrate Microsoft CRM with your marketing or customer support databases.
Part-Time CIO Professionals
Chief Information Officer Network Consulting
Progent can provide small businesses with an IT management professional who can function as a part-time CIO. This part-time Chief Information Officer can offer long-term direction to help you deploy appropriate IT products to enhance business processes so they match more closely with your corporate objectives. Your company can create and install a well conceived IT strategy without incurring the expense of a full-time Chief Information Officer.
Consulting Windows and UNIX
24-Hour Windows and UNIX Professionals
Progent's UNIX platform support services offer small businesses and software developers assistance with administering and maintaining UNIX, Linux or Solaris systems that run with Microsoft-based networks. Progent can give your organization access to UNIX experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of experience provides you with a convenient single consulting firm to show you how to create and manage a protected and robust mixed-platform network and communications solution that allows UNIX and Microsoft interoperability by integrating Microsoft Windows with major versions of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Bandwidth Throttling Test Lab Consulting
Consultants VLAN Test Lab
The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for testing mission-critical applications, creating efficient migration procedures, assessing and optimizing performance, planning or validating business continuity strategies, mitigating compatibility issues, and building training systems for the latest technologies. For Progent customers without sufficient in-house resources to configure effective test systems, the lab reduces capital costs and engineering risk and helps keep critical network initiatives on schedule.
Largest Progent Management Team Computer Consulting
Progent Management Small Office Computer Consultant
Progent's management team includes seasoned professionals with years of experience delivering computer consulting, technical support, and long-term information system planning to businesses ranging from small offices to global enterprises. Great support requires great personnel, and Progent has put together a management staff that can provide customers with the top service value available anywhere.
Outlook autodiscover Support and Help
Exchange Online and on-premises Exchange Online Consulting
Office 365 is Microsoft's growing family of productivity applications and cloud services offered on a subscription basis. Office 365 apps and cloud-based services are offered in a variety of subscription plans targeted at markets from students and households to global enterprises. Progent can provide quick and easy remote access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Google Android technology. Progent can assist your business to understand the many subscription options available with Office 365 and configure your information network with Office 365 so you realize maximum business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and maintain hybrid networks that seamlessly combine on-premises and cloud-based products and services.
Top Ranked Stealth Penetration Testing Firewall Audit
Penetration Testing Computer Security Specialist
Stealth intrusion checking is a key part of any overall network security plan. Progent’s security professionals can perform thorough penetration checks without the awareness of your company's in-house IT resources. Stealth penetration checking uncovers whether existing security monitoring tools such as intrusion detection warnings and event history analysis are properly configured and consistently monitored.
Small Business Network Consulting
Small Business Network Support and Setup
If you have a company information system with 10 to 50 desktop users, Progent's IT outsourcing services save your business from over-reliance on an individual freelance service provider while giving you affordable and reliable access to high-quality network support. By delivering IT support service when you need it, providing specialized knowledge for key applications, offering unique services such as 24x7 server monitoring, and charging only for services you use, Progent gives you an economical way for maximizing the productivity of your small business network. Progent is the intelligent way for small businesses to create and maintain a reliable and safe information network and to have quick access to the skilled help typically restricted to businesses who are able to afford a large internal IT group.
Professionals CISSP Certified security Systems Engineer
Remote CISSP Certified Cybersecurity Specialist
Progent's CISSP-premier network security consultants can help organizations of all sizes with any facet of information system security. Progent can create cost-effective security systems that guard a small office from modern threats or Progent can design, configure, and monitor a comprehensive security environment for hybrid networks that support local, remote, and mobile users sharing network resources distributed across multiple physical datacenters and various clouds.
ISA 2004 Firewall Technical Consultant
Information Technology Consulting Internet Security and Acceleration Server
Progent's certified Forefront TMG and ISA Server 2006 experts can assist you to design, install, and manage an implementation of Forefront Threat Management Server or ISA Server 2006 on your network that delivers the firewall security, performance and ease-of-use that your business requires.
Microsoft Windows Small Business Computer Consulting Company
Microsoft IT Outsource
Progent’s IT outsourcing services provide economical computer consulting for small businesses. Whether it involves planning system architecture, setting up an internal Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your network, or developing an on-line business solution, outsourcing your network technical services can contain costs and eliminate uncertainties, permitting IT service budgets to increase in a more moderate and manageable manner than is possible by building up a bulky, all-purpose in-house IT staff. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to create a protected and robust network foundation for your critical applications powered by Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Online Technical Support Microsoft SQL Server 2012
24x7 SQL Server Analysis Services Online Help
Progent offers the support of Microsoft-certified consultants and seasoned database application developers, DBAs, project management experts, network infrastructure engineers, business continuity planning specialists, and security professionals to assist you to assess the potential advantages of Microsoft SQL Server 2012 for your business, install test systems at your datacenter or at Progent's lab, plan and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS platforms, and configure an efficient and safe IT infrastructure that lets you realize the full business benefit of SQL Server 2012.
Microsoft BI Stack Development Firms
SSRS Contract Programming
Progent offers online and on premises consulting to assist your organization with any facet of BI reporting ranging from debugging or enhancing reports to planning and deploying an advanced business intelligence solution. Progent's management reporting experts can help your company to support your current reporting system, help you to upgrade reports from a legacy reporting product to a modern solution, and deliver custom remote mentoring tailored to your specific requirements. Progent’s business reporting and analytics consultants can provide experience in all popular business intelligence reporting tools such as Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, and Report Designer.
Specialist Fault Tolerant Colo
High Availability Data Center Online Help
Progent's Data Center engineers can help you select fault-tolerant data centers that match the specific needs of your business. High availability colocation sites are particularly attractive to small businesses because of their low cost and convenience in comparison to taking a do-it-yourself approach. Attempting to design an on-site data center with even a basic level of fault tolerance is financially prohibitive for most small organizations. Progent is ready to help you reap all the benefits of high availability data centers and fault tolerant colo sites by offering a full array of consulting and maintenance services.
Top Shared Help Desk Remote Support
Virtual Service Desk Computer Consultant
Progent's Computer Contact Center Outsourcing Services for desktop support are intended specifically for small businesses who require fast access to a Help Desk Service Center with professional phone support and effective escalation options but who must operate within a limited IT budget. Key components of Progent's Help Desk Outsourcing Services are Helpdesk Support, Secure Remote Access Support, Initial System Assessment, Expert Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Call Center Applications Selection and Deployment.
24-Hour ProSight IT asset documentation management Consulting Services
Professionals ProSight IT documentation management
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect information related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your network documentation, you can eliminate as much as half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you’re planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need as soon as you need it.
Les Kent has a 35-year history of effective technology integration, business management, marketing, and operations. He has shown a talent for creating sophisticated IT solutions while working as a system designer, programmer, project manager, deployment consultant, and problem solver for small companies, start-ups, and global corporations.
24-7 Fully Redundant Internet Network IT Services
Redundant Network IT Consulting
Progent's Cisco-authorized network professionals can show you how to build an economical, fault tolerant Internet configuration solution that can deliver non-stop Internet connectivity via a wide array of high availability Internet access technologies including non-stop BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide CCIE professionals to show you how to apply the most current technology for fault tolerant Internet connectivity to build an economical, fully redundant Internet network with automatic failover and other capabilities to deliver zero-downtime Internet access.
Select Topic: