Cisco Certified Onsite and Remote Computer Network Help
Rochester Enterprise and Small Business IT Systems
For companies of any size in Rochester or anywhere in the state of New York, Progent offers convenient, fast, and economical access to CCIE-Premier engineers. Cisco CCIEs are top-level networking engineers who achieve this prestigious recognition by completing rigorous examinations administered by Cisco. CCIEs can handle the most complicated issues associated with network deployment, repair, and configuration. Progent’s CCIE-certified support specialists work directly with Cisco's in-house staff in identifying problems with IOS or Cisco NX-OS software and coming up with workarounds or obtaining software patches to correct problems. A Cisco-qualified CCIE knows how to isolate the origin of network problems stemming from hardware or software.
Progent offers fast remote contact with a CCIE expert so you can obtain timely assistance for complicated network issues that are affecting productivity but are outside the scope of your ordinary IT maintenance resources. Progent's CCIE-Certified network experts can connect to your system via state-of-the-art remote connectivity utilities in order to provide fast and affordable analysis and repair of critical network issues.
Progent's CCIE Support Services
The vast majority of CCIEs work for large corporations or nationwide Internet providers, and consequently their services are not easily accessible to the general public. Progent is one of the few consulting organizations that makes CCIEs accessible to help small and medium sized companies. Also, Progent offers quick access to a CCIE remotely so you can get immediate help for complex network problems that are hurting worker efficiency. To learn how to get in touch with a Progent CCIE for timely help with your network, visit Progent's remote network troubleshooting.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 |
518-641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 |
716-442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 |
585-471-2777 | Rochester Network Support Services |
Cisco's extensive family of new and legacy infrastructure devices familiar to Progent includes ASA Series Security Appliances and PIX Series Firewalls, the Catalyst FWSM, secure high-speed and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi access points and switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus series switches, plus data security and VPN products. With the resources of one of the largest teams of Cisco-certified CCIE experts of any independent consulting firm, Progent has privileged access to Cisco's internal support specialists and the latest training programs to stay at the leading edge of network technology.
In order to find out more information about Progent's professional support services for Cisco network infrastructure, choose a subject:
Progent can also provide a a wide array of IT consulting services in vital areas to help companies to turn Cisco networking products into a cohesive information solution that delivers strategic value. Some of the consulting services offered by Progent's subject matter experts include project management expertise, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager business continuity consulting, VMware NSX virtual network architecture and management, Windows Server 2019 migration consulting, Windows 2016 hybrid cloud solutions, Windows Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 configuration, network security vulnerability assessment, database administration and application services, and temporary Chief Information Officer consulting services.
Progent can also assist your IT team you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud-based infrastructure and that use Cisco technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)
By providing an efficient centralized resource for network generalists and specialists, Progent can tailor fast, cost-effective, and comprehensive IT solutions that match the specific requirements of businesses in Rochester or throughout the state of New York.
An index of content::
Computer Consultants Wireless EMail
Windows Mobile Onsite Technical Support
Progent’s consultants offer experience in multiple technologies relevant to mobile connectivity including system architecture, Activesync, wireless protection, mobile email, Windows Mobile, Research in Motion Blackberry, and mobile software programming. Progent's certified professionals can save your organization work and money by using their wireless background to help you select and configure mobile access solutions that make sense for your company. Progent can also optimize your IT architecture so that wireless appliances work better.
24/7 Oracle Recovery Manager Specialist
Microsoft Certified Oracle Enterprise Manager Specialist
Progent can provide affordable online access to a certified Oracle database administration expert or an Oracle application programmer. Progent offers comprehensive database administration services for all versions of Oracle including 10g and 11g and can also assist you to plan, build, enhance, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Data Guard and Streams replication tools and Oracle Recovery Manager.
64-bit Migration Professionals
64-bit Migration Specialist
Progent’s Microsoft-certified engineers can help you to update your application servers and/or workstations from 32 bits to 64 bits. Progent can assist you to understand the risks and benefits of moving to 64-bit computing, design an affordable migration strategy that minimizes operational interruptions, and offer economical, professional online support to aid your company to install 64-bit operating systems and application programs on your current hardware.
Computer Consultant SMS 2003 Upgrade
Systems Management Server Network Consulting
Microsoft Systems Management Server provides extra functionality for change and configuration management of Windows-powered networks through SMS Feature Packs. Feature Packs reduce the overall administrative costs of managing and configuring software products by making it easier to install system images, manage mobile devices, and run management tools. In addition to alerting you about ways to save management expenses by installing SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and perform IT tasks that cover areas that Feature Packs are intended to streamline. Progent's migration and update services can lower cost and eliminate business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can help you define efficient processes and policies to manage handheld computers and intelligent mobile phones so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you develop a security plan that includes policies, processes and technologies to keep your IT network safe.
Small Business IT Outsourcing Consultants
Engineers Network Support Outsourcing
Progent can provide comprehensive remote support for all technical areas common to today’s small company IT networks and offers an array of vital, as-needed support services such as a temporary CIO to provide senior-level IT design and negotiating capability, a Technical Response Center for help desk services, 24x7 server monitoring, spam/virus protection as a managed service, project management for critical initiatives such as site relocations orOS upgrades, connectivity experts for designing fast and reliable infrastructure, security specialists to ensure information safety and compliance, disaster recovery experts to create business continuity plans, and software developers to create, customize, or troubleshoot business applications.
At Home Workers Collaboration Software Setup and Support
Teleworker Collaboration Computer Consultants
Progent can assist small and mid-size organizations to configure collaborative technology to enable their teleworkers to benefit from productive interaction with fellow workers and customers.
Exchange 2007 Server Services
Exchange 2007 Edge Server Online Help
Progent's expert consultants can help you design and deploy a smooth in-place Exchange Server 2007 migration strategy that minimizes network downtime, reduces long-term service requirements, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-location migrations, Progent offers the experience to complete your project quickly and economically. Progent's Exchange 2007 support, repair, and design offerings include assistance with the configuration of outside vendor enhancements of Exchange 2007 Server that are best aligned to your business goals.
QTS Colocation Center Consult
Consultants QTS Sacramento Internet Data Center
The QTS (formerly Herakles) Colocation Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If you are currently utilizing the QTS data center as a colocation site or if your company is planning on moving your primary or disaster recovery system to Herakles/QTS, Progent offers a variety of budget-friendly consulting services including data center migration, equipment deployment and upgrades, network optimization, comprehensive project management, virtual server expertise, offsite network monitoring, automated system management, application development, disaster recovery/business continuity planning, data security evaluation, and the support of the Progent Test Lab.
Meraki MR62 Access Point Onsite Technical Support
Meraki Outdoor Wi-Fi AP Remote Troubleshooting
Progent's Cisco Meraki wireless access point experts provide online and on-premises support to assist businesses of any size to plan, install, manage, upgrade or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to set up and support Cisco's Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco products such as Catalyst and Nexus switches, routers and ASA firewalls to create a seamless ecosystem that provides identical connectivity, responsiveness, security, ease of management and uptime for wired and Wi-Fi clients irrespective of their mobility or device.
Microsoft Windows 8.1 Services
After Hours Microsoft Windows 8.1 Upgrade Networking Help
Progent's engineers can provide a variety of network consulting services to help organizations of any size to install, manage, and support environments that incorporate workstations, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For larger organizations, Progent's experienced project managers can help design and configure testing labs to assess Microsoft Windows 8.1 and develop and execute Windows 8.1 migration plans based on industry best practices.
Urgent Cisco Certified Experts Cisco VPN Information Technology Consulting
24/7 Cisco VPN Online Consulting
Cisco's security and offsite access solutions for small to mid-size companies offer a full array of manageable security hardware and software to help you safeguard your wired and wireless information system. Cisco's VPN line includes switches, firewalls, intrusion detection systems, and VPN solutions. Progent's professional staff of consultants includes field-proven engineers with Cisco CCIE and CCNP qualifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that align best with your corporate goals.
24x7 NetApp MetroCluster Troubleshooting Services
NetApp MetroCluster Disk Pools Professionals
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with synchronous replication to provide fast, zero RPO disaster recovery between datacenters that are as far as 185 miles apart from each other. Progent's team of seasoned IT consultants can help you to plan, deploy, administer, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that meets your functional needs and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by providing guidance with tasks like assigning disk pools, determining aggregate layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a configuration replication network, and verifying your DR solution to show compliance with industry standards and regulatory mandates.
Solaris Professionals
Online Troubleshooting Solaris
Progent's Sun Solaris platform consulting experts provide small companies and software developers help with managing and maintaining Sun Solaris systems that run with Microsoft-powered technology. Progent offers your business contact with Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise provides you with a convenient one-stop consulting firm to help you create and manage a secure and robust mixed-platform network and communications infrastructure that supports Solaris and Microsoft coexistence by combining MS Windows with popular versions of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Remote Desktop Connection for Apple Mac Technology Consulting
Remote VirtualPC for Apple Mac Consultant
For businesses with a mix of Apple Mac and Microsoft Windows computers, there exist two popular alternatives for running Microsoft Windows-dependent software on an Apple Mac: remote access to an actual Windows PC or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to attach a Mac to a remote Microsoft Windows-based computer to use Microsoft Windows programs and access network resources. Virtual PC for Apple Mac simulates Microsoft Windows on an Apple Mac system so you are able to run Windows software directly. Progent's Mac technology support experts can help you to maintain these solutions for using Windows software on your Macs and can also assist your business to assess and install other solutions for Windows PC emulation.
Services Blackberry
BlackBerry Software Support and Integration
Progent can provide the expertise of BlackBerry-certified engineers who can help small companies to plan, manage, and repair BlackBerry technology economically and effectively, eliminating the requirement for an in-house BlackBerry expert and minimizing the cost and distraction of maintaining a mobile workforce. Progent's BlackBerry specialists offer extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE engineers, and CISA and CISM-certified security engineers. This wide range of knowledge, combined with Progent's efficient online service delivery model, provides small and mid-size businesses a cost-effective solution for integrating BlackBerry technology seamlessly into their IT network.
Consulting Services Skype for Business Front End Pool Pairing
Information Technology Consulting Skype for Business 2015
Progent's consultants offer online and on-premises expertise for organizations of any size to assess the benefits of migrating to Skype for Business or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can assist your business to design a local, cloud or mixed topology; interface Skype for Business with SQL Server,Exchange, SharePoint Server and Office; configure HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication platforms like Cisco UC. Progent's certified information security consultants can help you design and verify a security strategy for your Skype for Business deployment that meets government and industry standards.
Solaris Upgrade
Solaris Migration
Progent can help your company to plan and implement an efficient transition from a Sun Solaris-based information environment to a network based on Windows and capable of supporting Microsoft's powerful office productivity suites, commercial applications, and developer platforms. Progent's Solaris, Windows and Cisco engineers and software development experts can help you guard your information and minimize business disruption by developing an effective migration strategy that protects your current investments in Sun Solaris software and infrastructure. UNIX-to-Windows migration consulting services offered by Progent include evaluation of current infrastructure, transition planning and validation, MS Exchange migration services, information and application porting, and processor and media transition and economization.
2500 Wireless Controller Remote Support
wireless IP phones and Meraki APs Specialist
Progent's Cisco-certified Wi-Fi integration experts can help organizations to configure, manage, and troubleshoot Cisco Wi-Fi products such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Top Ranked Microsoft Windows 10 SCCM Consultancy
Windows 10 OneDrive On-site Technical Support
Progent's Windows consulting experts can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and on-premises evaluation and migration services for Microsoft Windows 10 offered by Progent's experts include ROI estimates, project coordination, compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile management and synchronization, telecommuter access, security and compliance, streamlined deployment and management, network infrastructure optimization, Wi-Fi support, business continuity planning, custom training for IT support personnel and end users, and ongoing technical help.
UNIX, Windows Consult
Services UNIX, Windows
Progent can help your business to design and execute an efficient migration from a UNIX-based information environment to a network based on Windows and suited for supporting Microsoft's familiar office productivity suites, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and software development experts can assist you to preserve your data and reduce business disruption by developing an efficient migration plan that preserves your current investments in UNIX software and technology. UNIX-to-Windows transition support expertise offered by Progent include evaluation of existing environment, migration planning and validation, MS Exchange migration services, data and application migration, and processor and storage transition and economization.
Service Database Support and Integration
Service Reports Onsite Technical Support
Progent uses a sophisticated support reporting system that stores and formats complete documentation for all billed services. Unlike some independent consultants or small support organizations who provide scant documentation or specifics of tasks done, each service delivered by Progent is tracked by full documentation. Every Progent consultant has access to the service reports sent by each staff member to every customer. The practice of detailing and organizing support records results in more efficient service and eliminates a variety of common problems such as when a service client is virtually held captive to a consultant who refuses to release the keys to the kingdom.
Remote Technical Support 64-bit Upgrade
Consulting 64-bit Processing
Progent's Microsoft-certified consultants can help you plan, document, carry out, manage, and troubleshoot a system-wide migration to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit environment to verify that it supports all of the key 32-bit programs that you want to retain plus the latest 64-bit editions of applications you wish to install.
Remote Support Fault Tolerant Data Centers
IT Consulting High Availability Data Center
Progent's Data Center professionals can help you find high availability data centers that meet the particular requirements of your company. Fault tolerant colocation sites are especially appealing to small businesses due to of their affordability and simplified logistics compared to taking a do-it-yourself approach. Trying to design an on-site data center that offers even a minimum level of fault tolerance is too costly for typical small businesses. Progent can help you reap all the benefits of high availability data centers and 24x7 colo sites by offering a full range of engineering and support services.
Cisco Content Services Switch - Cisco CSS Integration Support
Top Ranked Cisco ACNS, Cisco CDN Software Online Support
Progent provides fault tolerant load balancing support covering system load balancing, load balanced program, LAN/WAN infrastructure routing, and content dispatching technology including Cisco Content Engine. non-stop load balancing vendors for which Progent can provide consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks BIG-IP.
Microsoft Office Computer Support Companies
Outsourcing Microsoft Office
To deliver economical network support for small companies, Progent has developed comprehensive computer outsourcing plans that give small businesses quick access to technical expertise without forcing you to recruit, train, and maintain a large full-time IT team. Progent’s IT outsourcing packages give you an economical alternative for creating a protected and robust environment for your favorite Microsoft Windows business productivity products such as Microsoft Office XP and Office 2003.
Check Point 3000 Firewalls Testing
Check Point 16000 Firewalls Security Consultancies
Progent's Check Point Software consultants can help you choose and deploy Check Point Software Firewall and VPN software and hardware based on Check Point Software's technology to provide an economical and efficient security solution for your IT network. Progent can also show you how to configure other Check Point products such as ZoneAlarm and Check Point UTM-1 appliances with security solutions from other vendors and offer a central stop for continuing network support, administration, education, and consulting expertise.
MCSE Expert Certified SQL Server 2014 and Windows Server 2012 R2 Remote Consulting
Open Now SQL Server 2014 Reporting Services Online Help
SQL Server 2014 incorporates significant improvements in key areas such as performance, uptime, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works transparently across all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and onsite services that include planning, configuration, management, troubleshooting, and application development expertise to enable businesses of any size to realize maximum business value from their SQL Server 2014 deployment.
Careers Contract Cisco Consulting
Contract Network Consultants Positions
If you are a network consultant with technical support expertise, teaming with Progent and assisting our clients will enhance your skills via interaction with our staff of mutually supportive, high-output consulting experts. Progent's focus on providing network consulting and computer help to small and midsize companies will offer you the chance to work in depth with business leaders and add tangibly to the success of exciting companies. In addition, Our virtual office network offers state-of-the-art tools for off-site support and wireless access to allow you to come up with speedy solutions when you troubleshoot mission-critical issues.
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