Rochester, New York Microsoft Premier Certified Exchange Support Team
MS Exchange and O365 Implementation Design Help, Migration Assistance, and Troubleshooting Experts
Progent's Microsoft-certified consulting experts have over two decades of experience assisting companies to design, configure, and troubleshoot email solutions based on Microsoft Exchange. For businesses in Rochester New York, Progent offers a variety of economical Exchange Server support and maintenance services to ensure that your company's Exchange system delivers:
Data security
Inbound and outbound malware blocking and content filtering
High availability
Convenient access for off-site and mobile workers
Efficient management tools
Universal inboxes with voicemail, Instant Messaging, Presence, and conferencing services
Dependable and high-speed data backup and restoration
Full integration of on-premises and cloud resources
Progent's Exchange Server design and maintenance experts can assist your company to prepare for and implement non-disruptive migrations from outdated messaging environments to an up-to-date Exchange release. Progent's 64-bit migration consultants can help your company to evaluate the strategic advantages and risks of upgrading to a 64-bit edition of Microsoft Exchange Server and can help you to design and execute an economical migration plan to a 64-bit version of Microsoft Exchange Server. Progent's Power BI consultants can show you how to utilize information from Exchange files to build visualizations to include in collaborative Power BI business analytics reports and dashboards. Progent can also help your company to expand your Exchange-powered messaging environment with the latest smartphones by offering wireless integration services such as Apple iPhone integration and Android phone integration.
Microsoft supports transparent hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange systems. This permits you to have specific Exchange mailboxes hosted on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of designing, implementing and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange consultants can deliver occasional support to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is carried out on schedule and on budget. To learn more about Progent's online consulting expertise for integrating Office 365 and on-premises Exchange environments, refer to Office 365 integration with on-premises Exchange.
In addition, Progent can provide automated system monitoring to make sure your company's Microsoft Exchange solution stays up and running, and Help Desk Call Center Services for rapidly solving email problems encountered by your users.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
Progent locations in Upstate New York
City
Address
Phone
Link
Albany
90 State Street, Suite 700 Albany, NY 12207 United States
Microsoft Exchange Server 2019 Deployment Services
Progent can assist you in any phase of your upgrade to Exchange Server 2019 such as deploying Windows Server 2019 for hosting Exchange; planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Hyper-V; configuring hardware load balancing (HLB); setting up DAG groups with MCDB solid-state caching; setting up Microsoft Teams or Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and setting up Outlook. For details, see Progent's MS Exchange 2019 planning and configuration services.
Microsoft Exchange 2016 Server Support Services
Microsoft Exchange 2016 Server's consolidated architecture allows simplified implementation and expansion, more efficient use of hardware resources, and reduced operational expense. MS Exchange Server 2016 offers closer integration with Office 365, support for Microsoft Windows Server 2016, faster throughput, improved data loss protection, and more rapid recovery, feature-rich support for iOS and Android smart phones and tablets, comprehensive browser-based management, and a more functional web client. Learn more details concerning Progent's Microsoft Exchange 2016 integration.
MS Exchange 2013 Deployment
Exchange 2013 incorporates major improvements to the functionality of its predecessor Exchange 2010 and delivers important new features as well as a revamped structure. These enhancements affect vital facets of IT including manageability, high availability (HA), security and compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you understand the potential advantages of migrating to Exchange Server 2013, create a cost-effective validation and deployment plan, and educate your IT team to maintain your Exchange 2013 environment. Progent can also provide affordable online consulting and management services for Exchange 2013. Read more concerning Progent's MS Exchange 2013 Server support.
Exchange 2010 introduced powerful new solutions for fault-tolerant, secure, integrated communications. Compared to Exchange Server 2007 or Exchange Server 2003, Exchange 2010 is more affordable to install and support, easier to manage and scale, richer in capabilities, higher performance, less vulnerable to system breakdown, more complete in its services for mobile workers, and better able to guard sensitive data and resist hacker attacks. Read more details concerning Progent's Microsoft Exchange 2010 Server support.
MS Exchange Server 2007 Support
Exchange 2007 Server is engineered to address the challenges of security, anywhere access, high performance, and reliability. Microsoft Exchange Server 2007 provides built-in fault tolerance that enables enterprise-class robustness to keep your email solution up and running, combat spam and viruses, and help your company to comply with regulatory standards. Find out more details concerning Progent's MS Exchange 2007 consulting.
Microsoft Exchange 2003 Consulting
Microsoft Exchange 2003 delivers a reliable, scalable, and manageable platform with 24×7 email and collaboration plus low cost of ownership. Microsoft Exchange Server 2003 remains in wide use due to the fact that it supports a wide selection of collaborative functions, such as scheduling utilities, discussion groups, and group folders, and in addition allows sharing of data across physical, organizational, and protocol boundaries with features such as Instant Messaging, low latency communication, and video conferencing. Though Microsoft has ended support for this older platform, Exchange Server 2003 remains among the most popular editions of the Exchange family. Progent can assist your company to support your existing Microsoft Exchange 2003 environment or upgrade to the latest version of Exchange Server. Learn additional details about Progent's MS Exchange 2003 Server support.
MS Exchange 2K Consulting
In contrast to Microsoft Exchange 5.5, which has its own directory, Exchange Server 2000 utilizes Microsoft Active Directory, offering a simplified administration and protection model. Microsoft Exchange Server 2000 still has a large installed base although Microsoft has ceased to support for this venerable platform. Progent's veteran email experts have extensive experience working with Exchange Server 2K and can help your company to maintain your existing Exchange Server 2000 environment or show you the economic benefits of more recent releases of Microsoft Exchange and help your company to upgrade affordably to a newer incarnation of the industry's most successful email technology. Find out additional information concerning Progent's Microsoft Exchange Server 2000 support services.
Microsoft Exchange 2016 Server Migration Planning and Support
Progent's consultants can help your business with all stages of your MS Exchange 2016 Server migration including coexistence, piloting, moving mailboxes, client remediation and training. Progent's certified Exchange consultants can assist you to evaluate the strategic advantages of deploying Exchange 2016 Server, design and carry out a smooth migration, and provide on-going troubleshooting. Progent can assist your business to create a Microsoft Exchange 2016 Server environment hosted on local and/or cloud resources. Find out more about how Progent's Exchange 2016 migration support services can assist your organization to move affordably from your current Exchange solution to Microsoft Exchange 2016 Server.
Microsoft Exchange 2013 Migration Support Services
Microsoft Exchange 2013 delivers significant enhancements its predecessor Exchange 2010 and introduces powerful new capabilities as well as a simpler architecture. Progent's consultants can assist your business to upgrade to Exchange Server 2013 utilizing as much as possible of your current infrastructure. Progent's consultants can also help you to integrate Exchange 2013 with Lync 2013, SharePoint, and Office or Office 365 for advanced collaboration support and enterprise search capabilities. Learn how Progent's MS Exchange Server 2013 upgrade consulting experts can ensure that you migrate efficiently to Microsoft Exchange 2013 for on-premises, cloud, or hybrid deployments.
Exchange Server 2010 Migration Expertise
Progent can provide expert support for every step of your Microsoft Exchange Server 2010 upgrade including end-to-end project management, site analysis, project planning, specification of new software licenses and equipment required, recommended vendor sourcing, pilot verification at customer location or at Progent's test lab, managing transitional coexistence between Exchange Server 2010 and Exchange 2003 or 2007, implementation the solution, decommissioning the old system, and webinar training for customer's support group and end users. Find out more about ways that Progent's MS Exchange 2010 Migration Support can assist your business to upgrade economically and efficiently from your older Exchange Server system to Exchange 2010 Server
Spam Filtering, Data Loss Protection plus Email Content Filtering and Cloud-based Email Encryption ProSight Email Guard is Progent's spam filtering, data loss prevention and email encryption platform that incorporates the services and infrastructure of leading information security vendors to provide web-based management and world-class security for your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's onsite security gateway device provides a deeper level of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall. Find out more about Progent's ProSight Email Guard Spam Filtering, Virus Defense, Content Filtering and Data Loss Protection.
Planning and Deployment Consulting for Microsoft Teams and Microsoft Skype for Business Server
Progent's Microsoft Teams experts and Skype for Business experts offer remote and onsite consulting services for organizations of all sizes to assess the costs/benefits of migrating to Microsoft Teams or Microsoft Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can assist you to plan an on-premises, cloud-based or mixed deployment; integrate Microsoft Teams or Skype for Business with Microsoft SQL Server, Exchange Server, SharePoint and Office or Office 365; configure HA mechanisms; connect Microsoft Teams or Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can help you design and verify a security environment for your Microsoft Teams or Skype for Business solution that is compliant with regulatory standards.
How to Contact Progent for Exchange Consulting
If your New York IT organization is in need if an Exchange technology support professional, call Progent at 800-993-9400 or go to Contact Progent.
Cisco's Firepower NGFWs Firewalls deliver a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and offer centralized management of modern security capabilities like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help your organization to design and carry out an efficient upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's security services to create and centrally manage network ecosystems that include branch offices, data centers, private clouds and public clouds.
24/7 Microsoft Teams with SharePoint Online Specialist Teams Support
Progent's certified consultants can help your company to pilot Windows 7 to verify application compatibility and to determine its speed and reliability running in your environment. Progent's consultants can also help you to evaluate the likely business value of moving to Microsoft Windows 7. If Microsoft Windows 7 makes sense for your business strategy, Progent can help you to design and carry out a non-disruptive upgrade to Windows 7 from a previous version of Microsoft Windows.
E-Mail Guard represents a complete service for blocking spam and virus attacks. E-Mail Guard handles the security and management of corporate email by offering constantly improved spam and virus blocking, policy management, content testing, and protection against email-based DHA and DDoS attacks. E-Mail Guard also includes monitoring, management and analysis tools plus outbound email filtering to let you troubleshoot your email system and define and regulate corporate email policy.
Cisco offers an extensive array of routers including routers built to provide the security, performance, and reliability required by organizations from small offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and network uptime. Progent can help you choose and configure Cisco routers to establish a reliable infrastructure for your network and to make it easy to expand as you add new users, start new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS platform, including Cisco's 800 series of small business VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Routers.
Stealth penetration testing is a key part of any comprehensive network security plan. Progent’s security professionals can perform thorough penetration tests without the awareness of your company's internal IT staff. Unannounced penetration checking uncovers whether existing security defense systems such as intrusion detection alerts and event log analysis are properly configured and consistently monitored.
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and dependable availability for key applications by offering centralized, cross-platform monitoring of physical and virtual infrastructure installed across on-premises systems and private and public clouds. Progent's SCOM consulting team can provide world-class online and onsite support to help organizations of all sizes to plan, integrate, tune, update and troubleshoot SCOM 2016 deployments. Progent can help your company to move to SCOM 2016 from older versions of Operations Manager or from different monitoring platforms, or integrate multiple monitoring tools into a unified infrastructure management ecosystem. Progent can also help you extend your Operations Manager 2016 environment to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for piloting line-of-business applications, developing efficient system upgrade methodologies, assessing and tuning performance, designing or validating disaster recovery strategies, mitigating compatibility problems, and establishing training environments for the latest products and technologies. For Progent clients who lack adequate in-house resources to configure effective test systems, the lab reduces capital outlay and engineering risk while keeping vital IT projects on schedule.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate up to half of time spent looking for critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you’re making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it.
Cisco's PIX Series firewalls have reached end of life and Cisco may no longer support these devices. Progent still provides consulting assistance for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can also help you assess whether to adopt the latest firewall technology available from Cisco. Progent's Cisco-certified experts can help your company plan and carry out a cost-effective migration to Cisco ASA 5500-X Series firewalls based on leading practices.
Progent provides high availability load balancing consulting that addresses network load balancing, load balanced applications, network backbone routing, and content delivery technology such as F5 Networks 3DNS. High availability load balancing technologies for which Progent offers consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 Networks 3-DNS.
Progent's Citrix experts can assist you to assess the business value of the various versions of Essentials for Hyper-V, assist you to integrate Citrix administration utilities with your Microsoft Hyper-V network, and demonstrate to you how to use Citrix Essentials for Hyper-V to enhance the responsiveness, availability, flexibility, and recoverability of your virtualized environment while reducing the cost of equipment and operations and streamlining administrative processes.
Progent is hiring a variety of on-staff workers such as motivated MCSEs; network consultants with Cisco CCNP or CCIE certification; and specialists in advanced network architecture with experience in mobile access, wireless networking, high-availability systems, business continuity planning, data protection, and VMware technology. Progent is also looking for desktop support experts, remote service specialists, and CISSP or CISM certified security consultants. We are also hiring experienced managers who can operate efficiently in our dynamic, virtual office environment. Progent works with independent professionals with in-depth knowledge and working experience in crucial IT topics beyond Progent's main service focus. Our Experts Group includes independent consultants who can provide consulting and development services for line-of-business solutions that include MRP, Enterprise Resource Planning, or CRM; have in-depth expertise with non-Microsoft operating systems such as Linux derivatives, Apple OS, or Solaris, or offer world-class help in areas such as telecommunications, web development, EDI, eCommerce, or dbm programming. Freelance contractors premier by Progent cooperate with Progent's full-time engineers to provide comprehensive IT services for small business networks.
Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 and local Exchange systems. This allows you to have certain mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any facet of designing, implementing and troubleshooting your hybrid Office 365 network. Progent's Exchange consultants can deliver as-needed expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365 solution is carried out on schedule and within budget.
Progent's expert support team can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 migration plan that avoids productivity disruption, simplifies long-term service requirements, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-location upgrades, Progent offers the knowledge and experience to finish your move quickly and affordably. Progent's Microsoft Exchange 2007 support, repair, and consulting services include expertise with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange 2007 Server.
Progent's Microsoft-certified SQL Server 2019 consultants can help your organization to assess the advantages for migrating to SQL Server 2019 and can provide fast remote or on-premises contact with consulting experts in solution design and deployment, application programming, SQL Server management, and network security.
When conducting IT tasks for enterprise customers, Progent follows a structured approach based on specified milestones in order to meet budgetary, timing and engineering goals while reducing business disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures based on the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, pilots, design tuning, and professional implementation. All facets are documented to provide a detailed description of technical services delivered and to help in ongoing network support.
For Windows desktop virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can help your company to design a XenDesktop solution that improves the business value of your information network; configure XenDesktop software with your physical and virtual servers, end-user computers, and peripherals; migrate your older desktop virtualization software to the latest releases of XenDesktop; and deliver advanced online technical support. Progent can also instruct your IT staff to adhere to industry leading practices to manage your XenDesktop solution efficiently.
Progent's Microsoft-certified professionals have 20 years of experience planning, integrating, and supporting email solutions for clients in the and across the U.S. Progent provides affordable Microsoft Exchange Servers consulting services to ensure that your email system offers security, high availability, easy access for off-site and mobile users, efficient management tools, and seamless integration with telecommunications. Progent offers consulting and integration services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010 Server, MS Exchange 2007 Server, Exchange 2003 Server, and MS Exchange 2000. Progent can also help small or medium businesses to migrate to MS Exchange 2016 Server or Microsoft Exchange 2013.
Progent's network consultants can help you to automate desktop software update management by delivering expertise with management solutions such as Microsoft System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services (WSUS).
Progent's proven ransomware recovery experts can help you to restore a network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Progent can provide the support of a veteran consultant with years of hands-on experience installing, maintaining, and enhancing telepresence platforms from leading suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal IT support group, your Internet Service Provider, and your video conferencing technology vendor to assist your company maximize the business value of your telepresence solution.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
For smaller businesses, network security and information assurance and regulatory compliance is excessively complicated to stay ahead of yet too risky to overlook. The largest largest enterprises have been breached, and the leading cloud service providers have on occasion been knocked out. It looks like there's no place to hide. Progent has made it economical for small and midsize businesses to implement vital IT security tasks successfully by providing the advantage of billed time to the closest minute without any minimum billing for online support. This means you can have access to a world-class computer consultant to provide just the help you need when you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help you with any level of system security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data loss and data leak protection, compliance reporting, and designing a complete security plan.
Progent's certified professionals can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, optimize your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT support, staff, create a corporate-wide security strategy, automate network administration, help with creating applications, and generate and test a disaster recovery/business continuity plan.
Progent’s Microsoft-certified consultants can provide organizations of any size consulting, troubleshooting, and development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that utilizes web-based technology for efficiently coordinating people, groups and information. SharePoint Server provides a common location for your workers or customers to connect to, organize, share and interact with relevant information, documents, and applications and to communicate with other people. Microsoft SharePoint enables faster and better decisions, more effective access across groups and more economical business processes. Windows SharePoint Services connect workers, customers, teams and projects with the data they’ve created in a manner that makes data easy to find, retrieve and re-use. Progent's certified SharePoint consultants can help your organization to support your existing SharePoint solution or migrate to the latest version of SharePoint Server or to SharePoint Online.
Progent can help you in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).