For fast remote help with computer security issues, companies in Rochester New York can find world-class support by contacting Progent's certified security professionals. Progent's remote support staff is available to offer effective and affordable help with security problems that threaten the productivity of your information system. Progent's accredited consultants are premier to support environments powered by Microsoft Windows, Linux, macOS and OS X, Solaris, and major versions of UNIX. Progent's broad array of services covers firewall expertise, email security, secure network design, and disaster recovery planning. Progent's technical support team has been awarded the industry's top security certifications including CISM and Certified Information Systems Security Professional (CISSP).

Progent offers online security help on a by-the-minute basis without minimum call duration and no additional fees for sign-up or after hours support. By charging per minute and by providing top-level support, Progent's billing model keeps costs low and eliminates scenarios where quick solutions result in major expenses.

Our Network Has Been Attacked: What Are We Supposed to Do?
Network Security Consulting FirmIf your network is now experiencing a security crisis, visit Progent's Urgent Online Technical Support to find out how to receive fast assistance. Progent has a team of veteran network security experts who offer online and on-premises support that includes threat containment, mitigation, restoration, forensics, and enhancement of your cybersecurity profile to protect against future attacks.

For organizations that have prepared in advance for being hacked, the step-by-step post-attack handling procedure promoted by GIAC is Progent's approved method of handling a serious security attack.

Introduction to Security Services
Managing computer security plus staying ready for restoring vital data and functions following a security breach requires a continual effort that entails a variety of tools and procedures. Progent's certified experts can assist your business at any level in your attempt to guard your IT system, ranging from security audits to designing a comprehensive security plan. Some technologies covered by Progent's experts include Security Planning and Implementation, Information Recovery and Security Forensics, and Outsourced Protection from E-mail-Based Spam and Viruses.

Designing and Building Secure Environments
Any business should have a thoroughly considered security strategy that includes both proactive and responsive steps. The proactive plan is a collection of steps that works to minimize vulnerabilities. The post-attack strategy specifies procedures to help security staff to assess the damage resulting from an attack, remediate the damage, record the event, and restore network activity as quickly as feasible. Progent can show you how to design security into your company processes. Progent can configure auditing software, create and build a safe IT architecture, and recommend procedures and policies that will optimize the safety of your network. Progent's security professionals are available to assist you to configure a firewall, deploy safe offsite access to e-mail and data, and configure an efficient virtual private network.

If you are looking for an affordable way for outsourcing your network security management, Progent's 24x7 Network Support Services include continual remote server tracking and fast response to emergencies.

Hybrid Cloud Solutions
Progent can assist your IT team you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that include local and cloud infrastructure and that comply with government and industry security requirements. (Learn about Progent's Office 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)

System Restoration and Security Forensics
Progent provides skill in restoring systems and devices that have been compromised, are quarantined, or have ceased to function as a result of a security penetration. Progent can show you how to determine the losses resulting from the breach, restore normal business operations, and recover data compromised as a result of the assault. Progent's certified specialists can also oversee a thorough forensic evaluation by going over event logs and using a variety of advanced forensics techniques. Progent's experience with security problems reduces your downtime and permits Progent to suggest efficient ways to prevent or mitigate future assaults.

Ransomware Cleanup and Restoration Services
Progent offers the help of proven ransomware recovery consultants with the knowledge to restore an information system victimized by a ransomware virus such as Ryuk, Dharma, NotPetya, or MongoLock. To find out more, visit ransomware removal and restoration services.

Progent's Low-Cost Managed Services for Information Security
Progent's low-cost ProSight portfolio of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior analysis technology to defend endpoints and servers and VMs against new malware assaults like ransomware and email phishing, which easily evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to automate the entire threat lifecycle including protection, infiltration detection, containment, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection managed services deliver economical multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge tools packaged within a single agent accessible from a unified console. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP environment that addresses your company's specific needs and that helps you prove compliance with government and industry data protection standards. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent's consultants can also assist you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates your backup activities and enables fast recovery of critical files, applications and virtual machines that have become lost or corrupted as a result of component failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's backup and recovery specialists can deliver world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever needed, can help you to restore your business-critical information. Read more about ProSight DPS Managed Backup.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of top data security companies to provide web-based management and comprehensive security for your inbound and outbound email. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a further level of analysis for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host configured and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the apps. Because the system is virtualized, it can be moved easily to an alternate hosting solution without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and protect information about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSLs or domains. By updating and organizing your network documentation, you can eliminate up to half of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it. Learn more about Progent's ProSight IT Asset Management service.

Special Security Services Available from Progent
Progent's veteran engineers offer unique specialized help in vital areas of IT security including:

Information Risk Audits and Security Compliance Testing
Progent provides expertise with security evaluation tools like Microsoft Baseline Security Analyzer or LANguard for conducting a variety of automatic system scans to reveal potential security holes. Progent has broad skills with these tools and can assist your company to understand assessment results and respond efficiently. Progent's security consultants also offer web application testing and can conduct thorough assessments of enterprise-wide security to assess your company's compliance with major worldwide security specifications including FISMA, NIST, and ISO 17799. Also, Progent can assess the strength of your wireless protection including in-place wireless appliances as well as portable handsets. Find out additional information about Progent's Security Vulnerability Evaluation and Compliance Assessment.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can deliver in-depth technical services for Cisco's complete range of security and Virtual Private Network (VPN) solutions including PIX 500 Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module, protected broadband and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Get additional information concerning Cisco Protection, VPN and Aironet Wireless Expertise.

Additional Firewall and VPN Consulting Services
As well as being expert in a broad array of network security solutions available from Microsoft and Cisco, Progent offers companies of all sizes expert engineering services for products from other major firewall and Virtual Private Network vendors. Progent's engineers can provide:

Stealth Intrusion Testing Consulting
Unannounced intrusion testing is a vital method for helping companies to determine how exposed their IT systems are to serious threats by revealing how well network protection processes and mechanisms hold up to planned but unpublicized penetration efforts instigated by veteran security specialists using the latest hacking techniques. Get additional information about Progent's Penetration Testing Services.

CISM Security Consulting Services
Certified Information Security Manager Experts for Rochester New YorkCertified Information Security Manager (CISM) identifies the fundamental competencies and worldwide benchmarks of service that computer security professionals are expected to master. It offers business management the assurance that consultants who have been awarded their certification have the experience and knowledge to offer effective security administration and consulting services. Progent can provide a CISM-certified expert to help your enterprise in vital security areas including data protection governance, vulnerability assessment, data security process management, and crisis response support.

Learn more information about Progent's CISM Security Support Expertise.

CISSP Security Support Services
CISSP Premier Network Security Experts for Rochester New YorkProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity specialists who have been awarded CISSP status as a result of verified professional work, rigorous study, and exhaustive testing. CISSP qualification recognizes expertise in an international standard for information security. American National Standards Institute has given the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Areas of expertise included within CISSP include cybersecurity management practices, security design and models, connection control methodology, software development security, operations security, physical security, cryptography, telecommunications, Internet security, and disaster recovery planning.

Get more details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Certified Experts for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals for Rochester New YorkProgent's ISSAP Premier security consultants have been awarded ISSAP status after rigorous testing and substantial hands-on work with network security architecture. ISSAP security experts possess in-depth knowledge of access management mechanisms and techniques, phone system and network security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-certified security specialists can assist your business with all phases of secure network architecture.

Find out additional details concerning Progent's ISSAP Certified Secure Network Infrastructure Consulting Support.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
CISSP-ISSEP certified Cybersecurity ConsultantsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP network security expert to assist your organization to follow modern system security engineering principles and processes in system development, review system security designs based on security engineering leading practices, produce viable system designs that include compliant security features for all critical system functions, define efficient design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend practical security solutions that balance your operational requirements with your organization's tolerance for risk.

Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting.

CISA Security Auditor Professional Services
Certified Information Systems Auditor (CISA) Engineers for Rochester New YorkThe CISA accreditation is a prestigious qualification that represents expertise in information system security audit and control. Certified by ANSI, the CISA credential requires that consultants undergo a comprehensive test administered by the ISACA international professional group. Progent offers the services of a CISA-Certified security consultant able to assist businesses in the areas of IS audit services, IT governance, network assets and infrastructure lifecycle, information technology service delivery, safeguarding data resources, and disaster recovery planning.

Find out more information concerning Progent's Certified Information Systems Auditor Professional Services.

CRISC-certified Risk Mitigation Specialists
CRISC IT Risk Engineers for Rochester New YorkThe CRISC program was established by ISACA in 2010 to verify an IT professional's skills to plan, implement, and support information system control mechanisms to mitigate network risk. Progent offers the services of a CRISC-certified engineer to assist you to create and carry out a business continuity or disaster recovery strategy based on industry best practices promoted by CRISC and crafted to match your company's risk appetite, business goals, and IT budget. Progent's network risk mitigation services are a good fit the support provided by Progent's CISA-Premier security engineers for impartially assessing your IS management mechanisms and also with the services of Progent's CISM-certified experts for implementing security policies and procedures.

Learn the details concerning Progent's CRISC Risk Management Consulting.

GIAC (Global Information Assurance Certification) Support Services
Security Engineers with Global Information Assurance Certification for Rochester New YorkGIAC was established in 1999 to certify the skill of network security experts. GIAC's mission is to ensure that a certified security consultant has the knowledge appropriate to deliver support in vital categories of network, information, and application program security. GIAC accreditations are recognized by businesses and government organizations around the world including U.S. National Security Agency (NSA). Progent offers the expertise of GIAC certified professionals for any of the network security capabilities covered under GIAC certification programs including auditing IT infrastructure, security incident handling, traffic analysis, web-based application security, and SIEM solutions.

Find out more details about Progent's GIAC Information Assurance Expertise.

Depend on Progent for Computer Security Help
If your business is situated in Rochester New York and you want cybersecurity consulting, call Progent at 800-993-9400 or see Contact Progent.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
United States
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
United States
(585) 471-2777 Rochester Network Support Services




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    For assistance creating, enhancing, or troubleshooting business aplications for Windows, any version of Linux, or for the Web, Progentís expert team of programmers, database designers, and project managers can help make sure you get the job completed on schedule and within your budget. Progent's experienced application developers can provide affordable and expert online help for projects as simple as creating VBA macros for Excel or as large as developing mission-critical RDBMS applications based on SQL Server or MySQL.

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    Progent can provide online and onsite expertise to help you with any facet of business intelligence reporting ranging from debugging or modernizing reports to designing and implementing a comprehensive business intelligence environment. Progent's BI experts can assist you to maintain your current reporting environment, help you to upgrade reports from a legacy reporting product to a current one, and deliver as-needed remote mentoring to meet your specific requirements. Progentís management reporting and analytics consultants can provide expertise in all popular business intelligence reporting and visualization platforms including Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot and Power View, Report Designer and Report Builder.

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    Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is designed to provide a unified solution for deploying and managing virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consultants can assist organizations of any size with all facets of designing, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, show you how to upgrade efficiently from legacy releases of Virtual Machine Manager, develop workflows for building and deploying virtual machines and hosts, design high-availability scale-out clusters, connect your private cloud resources with public clouds, set up virtual switches and load balancers, write and refine PowerShell scripts, and assist you to assess the strategic business benefits of the latest capabilities such as Storage Spaces Direct and Shielded VMs. Progent's certified virtualization professionals offer advanced Windows Hyper-V consulting and VMware ESXi support.

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    Progentís Shared Call Center service allows your IT organization to share responsibilities for Help Desk services transparently between your IT team and Progent's roster of certified desktop support engineers and subject matter experts. Progentís Help Desk Co-management service is a collaborative service desk solution built around the leading shared professional services automation (PSA) platform for managing end-user service requests, ticketing, responsibility, status tracking, and reporting.

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    Office 365 is Microsoft's extensive family of client productivity applications and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 programs and cloud services are offered in a variety of subscription plans targeted at markets from individuals and households to global enterprises. Progent offers quick and easy remote access to specialists with expertise in Microsoft, macOS, iOS, and Android platforms. Progent can help your business to understand the many subscription plans available with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent offers expertise with cross-vendor environments that include Windows, macOS, and Linux technology. Progent can also assist your business to build and manage hybrid ecosystems that transparently combine on-premises and cloud products and services.

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    Progent offers advanced online consulting support to help businesses integrate their information networks with popular public clouds including Microsoft Azure and Amazon AWS. Progent can help you to design and manage hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-based systems or in hybrid architectures that utilize physical resources as well as cloud services. To help you to integrate public clouds with networks, Progent can provide a range of public cloud migration support services such as Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of experience delivering advanced consulting expertise online, and Progent can help you complete your cloud integration projects on schedule and affordably.

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    Progent can deliver comprehensive online consulting for all technologies common to todayís small business IT systems and allows you to outsource a variety of vital, as-needed services including a temporary CIO to offer advanced planning and budgeting skills, a Technical Response Center for help desk services, 24x7 server monitoring, spam/virus filtering as an outside-the-firewall service, project management for major projects such as site moves oroperating system migrations, Cisco-certified experts for designing fast and reliable infrastructure, certified security engineers to ensure data protection and regulatory compliance, disaster recovery specialists to design and document business continuity plans, and software developers to create, enhance, or troubleshoot business applications.

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    Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small organization's servers in an environment that delivers the highest level of availability and expandability and is also easy to move to any data center. ProSight Virtual Hosting services are based on proven virtualization techniques that enable small businesses with mixed- platform IT systems to economize significantly on the costs of capital investments, system support, and IT administration while achieving world-class reliability and an unprecedented level of vendor flexibility.

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    Progentís professionals offer expertise in a variety of technologies relevant to mobile connectivity such as system architecture, Activesync, wireless protection, mobile e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless application development. Progent's Microsoft certified professionals can save your business time and money by applying their wireless expertise to show you how to select and configure mobile connectivity solutions that make sense for your business. Progent can also optimize your network architecture so that wireless PDAs perform better.

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    Progent's virtual classroom webinars provide small businesses the cost savings, ease, and versatility of web-based seminars and the effective pedagogic methods of seasoned teachers who use sophisticated collaboration software to simulate live, participatory classrooms. Progent offers online education for key desktop software including components of Microsoft Office suite such as Excel, Word, Publisher, and Visio: Dynamics accounting and management information products including Microsoft Dynamics GP (Great Plains); plus other top desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.

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    Progent's ProSight Email Guard uses the technology of top data security companies to provide web-based control and comprehensive protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a deeper level of analysis for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.

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    Progentís Co-managed Call Center service makes it possible for your IT organization to share responsibilities for Help Desk support transparently between your in-house IT team and Progent's large roster of veteran desktop support engineers and subject matter experts. Progentís Help Desk Co-management service is an advanced support solution based on the top shared PSA platform for handling service requests, ticketing, ownership, progress tracking, and reporting.

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    Progent's certified Windows 2000 consulting staff can show you how to enhance the capability of your current Windows 2000 Servers and can streamline network administration, offer tech support and troubleshooting, and enhance security. Progent can also help you design, rationalize, and implement a strategy to upgrade from Microsoft Windows Server 2K to Microsoft Windows 2003 Server. Progent is experienced in setting up test installations to reduce the technical risk involved with migrating to Windows 2003 Server by identifying potential hardware and software compatibility issues.

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    Progentís fault tolerant system consultants provide reliability support, disaster recovery services, network load balancing, non-stop interoffice access, non-stop Internet architecture design, 24x7 data center support, and other non-stop networking support to show your company create a 24x7 network for mission-critical applications. Progent has the experience to develop economical, high-availability networks by utilizing the expanding suite of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Exchange Cluster. Progentís Microsoft and Cisco certified engineers can show you how to you build a fault tolerant mutli-site network with a completely redundant Internet interface and efficient network load balancing.

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