Security and Compliance and Information Assurance Consulting
Rochester Enterprise and Small Business Information Network Environments
To get immediate remote assistance with data security problems, businesses in Rochester New York can find world-class support by contacting Progent's security professionals. Progent's remote support consultants are available to provide efficient and affordable assistance with security emergencies that threaten the productivity of your IT network. Progent's accredited security consultants are certified to support systems powered by Windows, Linux, macOS and OS X, and major versions of UNIX. Progent can deliver world-class help for key security and recovery solutions including AI-driven End Point Protection and Response, MDR (Managed Detection and Response), complete system restore validation, immutable backup, and off-site backup. Progent's wide array of services addresses firewall expertise, email filtering and encryption, secure system design, and disaster recovery preparedness. Progent's support team has earned the world's top security certifications including Certified Information Systems Auditor (CISA) and Certified Information Systems Security Professional (CISSP).
Progent provides remote security assistance on a per-minute model with no minimum times and without additional fees for sign-up or off-hour support. By charging by the minute and by providing top-level help, Progent's pricing policy keeps costs low and avoids situations where quick fixes turn into major expenses.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way through a network. Because of this, ransomware attacks are commonly unleashed on weekends and late at night, when IT personnel are likely to take longer to become aware of a break-in and are less able to organize a quick and coordinated defense. The more lateral movement ransomware can manage within a target's system, the more time it takes to recover basic IT services and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide you to take the urgent first steps in mitigating a ransomware attack by putting out the fire. Progent's online ransomware engineers can assist you to locate and quarantine breached devices and guard clean assets from being compromised. If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Hacked: What Can We Do Now?
If your business is now experiencing a network security emergency other than ransomware, refer to Progent's Emergency Online Network Support to see how to receive fast assistance. Progent has a pool of seasoned cybersecurity specialists who can provide online and on-premises assistance that includes containment, mitigation, restoration, forensics, and enhancement of your security defense to guard against future attacks.
For organizations who have planned beforehand for an attack, the step-by-step post-attack handling procedure outlined by Global Information Assurance Certification is Progent's recommended method of reacting to a serious security penetration.
Introduction to Security Support Services
Coordinating computer protection and planning for restoring critical information and functions following a security breach demands an on-going program that entails an array of technologies and procedures. Progent's security engineers can help your organization at any level in your efforts to guard your information system, from security assessments to creating a complete security plan. Some areas supported by Progent's security consultants include Planning and Prevention, Information Recovery and Security Failure Analysis, and Managed Protection from Email-Borne Attacks.
Designing and Implementing Secure Environments
Every business should develop a carefully thought out security plan that includes both proactive and responsive elements. The proactive plan is a set of steps that works to reduce vulnerabilities. The post-attack strategy defines activities to help IT personnel to assess the losses caused by an attack, remediate the damage, document the experience, and revive business activity as quickly as feasible. Progent can advise you how to incorporate security into your company processes. Progent can install auditing utilities, create and implement a secure network infrastructure, and recommend processes and policies to maximize the safety of your computing environment. Progent's security professionals are available to assist you to set up a firewall, design secure offsite access to email and data, and configure an effective virtual private network (VPN).
If you are looking for an economical way for jobbing out your network security management, Progent's Round-the-clock Monitoring Packages include automated online system tracking and quick response to problems.
Hybrid Cloud Solutions
Progent can assist your IT team you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that combine local and cloud resources and that comply with government data security standards. (Find out about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)
System Restoration and Security Forensics
Progent provides skill in restoring systems and devices that have been hacked, are in question, or have stopped working because of a security breach. Progent can show you how to evaluate the losses resulting from the assault, restore normal functions, and recover data compromised as a result of the event. Progent's security engineers can also oversee a comprehensive forensic evaluation by going over event logs and utilizing other proven assessment tools. Progent's experience with security issues reduces your off-air time and allows Progent to propose efficient ways to prevent or contain future assaults.
Ransomware Removal and Recovery Services
Progent offers the help of experienced ransomware recovery experts with the knowledge to rebuild an environment compromised by a ransomware virus like Ryuk, WannaCry, NotPetya, or Locky. To learn more, visit ransomware cleanup and recovery expertise.
Work-from-Home (WFH) Security Expertise
Work-from-Home (WFH) staff members commonly use their own devices and usually operate in a poorly secured physical space. This increases their susceptibility to cyber attacks and calls for judicious configuration of firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, thorough end-user training, and the development of security policies built on best practices. Progent's veteran group of Work-from-home support consultants can help your business to design, configure and maintain an effective cybersecurity solution that protects critical information resources in networks that incorporate at-home workers and hybrid workers.
Patch Management Services
Progent's managed services for software and firmware patch management provide organizations of any size a versatile and cost-effective alternative for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your ever-evolving information network. In addition to maximizing the protection and reliability of your IT network, Progent's patch management services free up time for your IT team to focus on more strategic initiatives and activities that derive maximum business value from your network. Find out more about Progent's software/firmware update management services.
Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric threat management stack that features computer learning algorithms and advanced services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile software agents can be loaded in minutes to guard endpoints against modern threats including ransomware, familiar and zero-day malware, trojan viruses, hacking toolkits, memory exploits, malicious scripts, harmful macros, and living-off-the-land (LotL) abuse. Progent is a certified SentinelOne Partner and reseller and oversees thousands of endpoints protected by SentinelOne technology. SentinelOne Singularity is always the initial EDR response software activated by Progent to gain control and visibility of a customer's system at the outset of a ransomware recovery emergency. For additional information, see Progent's SentinelOne-based Extended Detection and Response (XDR) expertise.
Expertise with Horizon3.ai's NodeZero Pentest Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that supports repeated, simultaneous, automated assessment of your internal and perimeter network to help you identify, prioritize, remediate, and confirm cybersecurity vulnerabilities before threat actors can take advantage of them. NodeZero pentests can strategically deploy so-called tripwires like fake credentials to detect when your environment is currently being targeted along various attack vectors. Tripwires generate sufficient information to allow you to react quickly with your incident response tools and procedures before an assailant can wreak havoc. Progent can provide the expertise of a NodeZero Certified Operator (NCO) who can assist you to use NodeZero to perform comprehensive penetration tests of your perimeter and your internal network in order to evaluate your current security posture. Progent can also assist you to strengthen your network security and can assist you to plan and implement a unified cybersecurity ecosystem that streamlines management and provides optimum cyber defense for on-premises, cloud-based, and perimeter IT assets. To find out additional information about Progent's threat assessment solutions based on on NodeZero's pentest platform, visit Consulting Support for NodeZero's PEN Test Products.
Stealth Penetration Security Evaluation Services
Stealth intrusion checking is an important component of any overall IT system security strategy. Progent's security professionals can perform thorough intrusion tests without the awareness of your company's internal IT resources. Stealth penetration testing uncovers whether current security defense tools such as intrusion incident warnings and event log monitoring are properly set up and consistently monitored. Progent can provide continuous automatic PEN testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, missing patches, and ill-advised IT product defaults can be chained together by threat actors into the multi-vector attacks common to the latest strains of ransomware. Learn more about Progent's Stealth Penetration Intrusion Evaluation Services.
Progent's Fixed-price Managed Services for Information Security
Progent's affordable ProSight family of managed services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates SentinelOne's next generation behavior-based machine learning tools to defend endpoints as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-matching AV products. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to address the complete threat lifecycle including protection, infiltration detection, mitigation, remediation, and forensics. Key capabilities include one-click rollback with Windows VSS and real-time system-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Read more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge technologies incorporated within one agent accessible from a unified control. Progent's data protection and virtualization experts can assist you to plan and implement a ProSight ESP deployment that meets your organization's specific requirements and that helps you prove compliance with legal and industry information security standards. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate action. Progent's consultants can also help you to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent's
ProSight DPS: Managed Cloud Backup
Progent has partnered with leading backup technology companies to create ProSight Data Protection Services (DPS), a family of subscription-based offerings that provide backup-as-a-service (BaaS). All ProSight DPS services manage and track your backup operations and enable transparent backup and fast recovery of important files/folders, apps, images, plus Hyper-V and VMware virtual machines. ProSight DPS lets your business avoid data loss caused by equipment failures, natural calamities, fire, malware such as ransomware, human error, ill-intentioned insiders, or software bugs. Managed backup services available in the ProSight Data Protection portfolio include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda purpose-built storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can assist you to determine which of these fully managed backup services are most appropriate for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top information security vendors to provide web-based control and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with a local gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a first line of defense and blocks most threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends within your corporate firewall. For more information, see ProSight Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo authentication managed services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo supports single-tap identity confirmation on Apple iOS, Google Android, and other personal devices. With 2FA, whenever you log into a secured application and give your password you are asked to confirm who you are via a unit that only you have and that uses a separate network channel. A broad range of out-of-band devices can be used as this added means of authentication including a smartphone or wearable, a hardware token, a landline telephone, etc. You can designate multiple validation devices. For more information about ProSight Duo two-factor identity authentication services, visit Duo MFA two-factor authentication services for telecommuters.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure Tier III data center on a fast virtual machine host set up and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the apps. Since the system is virtualized, it can be moved immediately to a different hardware environment without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to 50% of time spent looking for critical information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you're making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require when you need it. Learn more about ProSight IT Asset Management service.
Specialized Security Services Offered by Progent
Progent's veteran consultants offer unique support in key facets of network security including:
Security Vulnerability Audits and Compliance Assessment
Progent offers experience with security evaluation tools like Microsoft Baseline Security Analyzer or LANguard for performing a variety of automatic network tests to identify possible security problems. Progent has broad skills with these utilities and can help you to analyze assessment results and react efficiently. Progent's security consultants also provide web software validation and can perform thorough assessments of enterprise-wide security to determine your organization's compliance with important worldwide security standards such as HIPAA, PCI, and ISO. In addition, Progent can evaluate the effectiveness of your wireless protection covering stationary wireless equipment plus mobile devices. Get more details concerning Progent's Vulnerability Evaluation and Security Compliance Testing.
Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Consulting
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can provide world-class technical services for Cisco's entire family of protection and Virtual Private Network (VPN) products including PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst FWSM, protected broadband and integrated services (IS) routers, wireless access points, Meraki cloud-managed APs, and Catalyst Series switches. Find out more information concerning Cisco Security, Virtual Private Network and Aironet Wireless Consulting.
Other Firewall and Virtual Private Network Solutions
In addition to being expert in a broad range of network security solutions available from Microsoft and Cisco, Progent offers businesses of all sizes top-level engineering services for solutions from other major firewall and VPN vendors. Progent's consultants can provide:
- Palo Alto Networks PA-Series Firewalls Engineering Services
- Check Point Consulting
- Barracuda CloudGen Firewall Experts
- WatchGuard Technologies Inc Engineering Services
- Juniper and NetScreen Configuration Help
- SonicWall Support
- Fortinet FortiGate Firewall Expertise
- Symantec Technical Assistance
Certified Information Security Manager (CISM) defines the core competencies and international benchmarks of service that information technology security managers are expected to master. It offers executive management the confidence that those who have earned their CISM have the experience and knowledge to provide effective security management and engineering support. Progent can offer a CISM-certified expert to help your organization in key security disciplines such as data protection governance, risk assessment, information security program management, and crisis handling management.
Read more information concerning Progent's Certified Information Security Manager Security Consulting Services.
Certified Information Systems Security Professionals (CISSP) Security Support Services
Progent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have earned CISSP accreditation as a result of demonstrated experience, extensive study, and exhaustive examination. CISSP qualification recognizes expertise in a worldwide standard for information security. ANSI has granted the CISSP status accreditation in the field of IT security under ISO/IEC 17024. Fields of expertise covered within CISSP include cybersecurity administration procedures, security architecture and test systems, connection permission methodology, applications development security, operations security, physical security, cryptography, communications, Internet security, and business continuity planning.
Get more details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.
CISSP-ISSAP Premier Consultants for Secure System Architecture
Progent's ISSAP Premier security experts are specialists who have earned ISSAP accreditation following rigorous examination and extensive hands-on work with information security design. ISSAP security experts have acquired in-depth knowledge of access management systems and methodologies, phone system and network infrastructure security, cryptography, needs evaluation, business continuity and disaster recovery, and physical security. Progent's ISSAP-premier security consultants can assist your business with all phases of secure network architecture.
Get more information concerning Progent's ISSAP Certified Protected IT Infrastructure Engineering Support.
CISSP-ISSEP Certified Cybersecurity Engineering Consultants
Network Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity consultant to help your enterprise to follow modern system security engineering principles and techniques in system development, review and evaluate system security designs according to security engineering leading practices, produce viable system designs that include compliant security mechanisms for all key system functions, define effective design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend practical cybersecurity models that balance your operational requirements with your company's tolerance for risk.
Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting.
Certified Information Systems Auditor (CISA) Support Expertise
The Certified Information Systems Auditor (CISA) accreditation is a globally recognized achievement that signifies mastery in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that candidates undergo an exhaustive test administered by the ISACA professional group. Progent offers the expertise of a CISA-Premier security audit consultant trained to help businesses in the fields of IS audit services, IT governance, systems and architecture planned useful life, IT support, protecting information resources, and business continuity planning.
Read additional details about Progent's CISA Consulting Services.
CRISC Risk Management Experts
The CRISC program was established by ISACA in 2010 to validate an IT professional's ability to plan, implement, and support information system control mechanisms to reduce risk. Progent offers the services of a CRISC-certified engineer to help you to develop and carry out a business continuity or disaster recovery strategy that follows leading practices identified by CRISC and geared to match your organization's risk tolerance, business objectives, and IT budget. Progent's network risk management expertise is complementary to the support provided by Progent's CISA-Premier consultants for impartially assessing your IS control mechanisms and also with the expertise of Progent's CISM support professionals for designing company-wide security policies.
Learn additional information about Progent's CRISC Network Risk Management Expertise.
GIAC Professional Expertise
GIAC was established in 1999 to validate the skill of information technology security professionals. GIAC's goal is to make sure that an accredited professional possesses the skills appropriate to deliver services in key categories of system, information, and program security. GIAC accreditations are recognized by companies and institutions throughout the world including United States National Security Agency. Progent offers the expertise of GIAC certified consultants for any of the network security capabilities addressed within GIAC accreditation topics including auditing perimeters, security incident response, intrusion detection, web-based services security, and SIEM solutions.
Learn more details concerning Progent's GIAC Information Assurance Expertise.
Depend on Progent for Network Security Support
If your company is situated in Rochester New York and you need network security expertise, phone Progent at
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
An index of content::
Dynamics GP Custom Software Remote Support
24/7/365 Dynamics GP ODBC Services
Progent's seasoned solution designers and programmers can help your company to create enhancements to Microsoft GP/Great Plains that support the unique needs of your organization while retaining the advantages of seamless Windows integration. Progent can also offer help with a selection of software development tools that can be utilized to create integrations with Microsoft GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Commute free Consulting Contract Job
Eliminating Earthquake Risk Full-Time Jobs
Progent's work environment will allow you to become a more capable consultant by improving your technical knowledge and boosting the loyalty of your customers. Progent delivers this promise by recruiting the top consulting talent for you to operate with, providing a state-of-the-art system infrastructure, running proprietary application utilities to enable the maximum quality of support, and by streamlining our operational models for finding and retaining customers.
MSP360 B2 Backup Storage Network Consultants
Network Consulting MSP360 SQL Backup
Progent can help you to create, implement and manage a backup solution built around MSP360 Backup software to protect your IT assets hosted on any leading public cloud. Progent can provide monitoring and remote management to protect against data loss caused by user miscues, software flaws, ill-intentioned insiders, and external assaults like ransomware.
NinjaOne Automated Server Monitoring Online Support Services
After Hours NinjaOne Automated Server Inventory Network Consultant
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your network running efficiently by tracking the health of critical devices.
Microsoft and Cisco GIAC Security Audit Services
GIAC Security and Compliance Check Professionals
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of IT security experts. GIAC accreditations are acknowledged by businesses and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer help with all of the network security capabilities addressed under GIAC accreditation including evaluating infrastructure security mechanisms, incident handling, traffic analysis, web services security and security information and event management (SIEM) solutions.
Cisco Switch Computer Services
Online Cisco Certified CCIE Manager
Progent can assist your organization to deploy Cisco's networking technology to create a solid basis for your local, private cloud, or hybrid data center and streamline operations in key areas including compute and storage consolidation, security and compliance, versatility, availability, and disaster recovery.
Offsite Employees Endpoint Management Technology Consulting Services
Open Now Remote Employees Endpoint Management IT Consulting
Progent can help small and mid-size companies to deploy centralized remote endpoint management and monitoring solutions for maintaining endpoint devices operated by at-home workers.
Forefront Threat Management Gateway 2010 Security Organization
Microsoft ISA Server 2006 Support Services
ISA 2006 is a comprehensive edge gateway that provides a powerful application layer firewall, VPN, and web caching platform for protecting the Internet-facing networks of any sized business against a broad range of attacks. Progent's Microsoft-certified ISA Server experts can show you how to design, cost-justify, pilot, implement, configure and support the Standard or Enterprise edition of ISA Server on your information system.
Microsoft Dynamics GP Consulting Services
IT Consultant Great Plains Accounting Software
Progent can show you how to plan and implement an efficient move to Microsoft Dynamics GP so that you preserve your data, strengthen your protection, modernize your management reporting, take complete advantage of Microsoft Office integration, and minimize productivity interruption by designing and following a sensible migration strategy. Progent can also help educate new Microsoft Dynamics GP/Great Plains users so you don't waste productivity. Progent can improve your company reports and management analytics by providing Crystal Reports consulting, FRx programming, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to create custom business software and eCommerce programs that integrate seamlessly with Microsoft Dynamics GP/Great Plains.
On-site and Remote Support Smartphone Synchronization
Telecommuting Information Technology Outsourcing Firms
Progent's remote connectivity and wireless synchronization specialists can assist you to plan and deploy connectivity solutions for off-site desktop PCs, notebooks, and wireless handhelds so they integrate seamlessly with your IT network, enabling you to optimize the efficiency of your off-site workforce.
Android patch management Engineer
Patch management Professional
Progent's support services for software and firmware patch management provide businesses of all sizes a flexible and affordable solution for assessing, testing, scheduling, implementing, and tracking updates to your servers, such as printers and scanners, network appliances like routers and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and health monitors.
24-7 Linux Network Monitoring IT Services
MRTG for Linux Specialist
Nagios and MRTG are powerful, free monitoring tools that run on Linux and can be deployed to monitor UNIX/Linux environments, Windows systems, or mixed-platform environments where the Linux OS and Windows run side by side. The Nagios monitor lets system support engineers to track network services such as SMTP, HTTP, FTP, and NNTP. MRTG lets you track the traffic in and out of SNMP network devices including servers, routers, and switches. Progent's network integration engineers can help you utilize both these tools to tune and troubleshoot your network.
Urgent Windows Cluster Technical Support Services
Microsoft Experts Clustered Server Network Consultants
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth experience assisting small businesses to minimize system downtime by offering cost-effective remote consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT design, data backup and restore solutions, and transparent system maintenance. Progent's business continuity consultants can assist you to develop and validate an efficient business continuity strategy that aligns with your business goals and IT budget. Progent's disaster recovery specialists can assist you to architect, implement, and maintain fault-tolerant technologies such as non-stop Internet access, virtualized servers, fail-over clustering, network load balancing, transparent off-site backup, and geographically dispersed hot backup centers.
Microsoft Financial Software Remote Troubleshooting
24x7 Technical Support Services Great Plains Migration
Progent's Microsoft certified experts offer a variety of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is an accounting and ERP solution based, like all Microsoft financial solutions, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP provides an affordable tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to install and configure, and with its segmented design you can license only the capability you currently need, with the ability to expand clients and enlarge capabilities in the future. Progent's Microsoft Dynamics GP support experts can help you deploy, configure and administer the latest release of Dynamics GP or migrate efficiently from an older edition.
2500 Wireless Controller Remote Technical Support
WLAN controller Computer Consultants
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and control of wireless access points, tuning Wi-Fi performance by limiting the impact of radio frequency congestion, improving Wi-Fi availability with rapid failover, and hardening data security by detecting cyber threats and analyzing network traffic according to user class and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your existing Cisco Wi-Fi solution or implement a smooth transition to Cisco's modern wireless controller technology.
Infor SyteLine CloudSuite Customer Service Engineer
Infor SyteLine CloudSuite Materials Management Professional
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies over 25 years of background helping manufacturing and service organizations to simplify complex supply chains and streamline critical processes to get products to market quickly and meet customer commitments consistently. Progent can provide the skills of an ERP specialist with over two decades of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or onsite services that spans from occasional advice to comprehensive solution planning and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Microsoft 365 integration, disaster recovery planning, and DBA services.
Remote Support wireless LAN controller
9800-80 wireless controller Network Engineer
Cisco's Catalyst family of Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the provisioning and control of Wi-Fi APs, tuning wireless throughput by reducing the impact of radio frequency congestion, improving Wi-Fi availability with fast failover, and strengthening security by identifying cyber threats and filtering traffic content based on user class and locale. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's modern wireless controller technology.
Apple Mac Directory Harvest Attack Defense Protection
24x7x365 Mac Penetration Testing Support Outsourcing
Progent's CISM-certified security staff can help you safeguard your Mac network through professional services such as running security tests, clean up after virus and worm penetrations, configuring firewalls, implementing safe off-site and mobile connectivity, installing monitoring software for defense against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan adapted for the particular goals of your corporate information system.
Penetration Testing Network Security Evaluation
Security Consultancies PEN Testing
Stealth penetration checking is an important part of any overall network security plan. Progent's security experts can run extensive intrusion tests without the knowledge of your company's internal network support resources. Stealth penetration testing uncovers whether current security monitoring tools such as intrusion detection warnings and event log monitoring are properly configured and actively observed. Progent can implement ongoing automatic penetration testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, compromised credentials, missing patches, and dangerous IT product defaults can be chained together by threat actors into the multi-vector attacks common to the latest strains of ransomware.
Mississippi Security Consulting Services
Nationwide Support Recovery Services
Progent's Technical Response Center provides national remote assistance for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier service engineers offer phone help and remote direct computer access to isolate and resolve technical problems quickly and economically. The scope of technical expertise represented by Progent's team of nationwide support professionals allows Progent to escalate even the most difficult network issues to qualified experts as needed.
Microsoft 365 hybrid solutions for Exchange Consultant Services
Microsoft 365 integration with on-premises environments Specialists
Microsoft supports transparent hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver occasional support to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and within budget.
Symantec VPN Cybersecurity Team
Symantec VPN Technical Support
Progent's Symantec consultants can help you maintain discontinued Symantec firewall and Symantec VPN appliances including the Symantec Raptor and VelociRaptor family or help you upgrade to newer firewall solutions. Progent can also help you design and implement a comprehensive security strategy that can include firewall/VPN devices and utilities, managed security and virus defense services, server and application monitoring products, and formal policies and processes. Progent has the expertise to be your one-stop source for continuing network help, administration, education, and security expertise.
Microsoft Teams topology Engineer
Microsoft Teams with SharePoint Online Consultant Services
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Urgent Computer Consultants SCDPM 2012 and SQL Server
SCDPM 2012 and Hyper-V Remote Troubleshooting
Progent's Microsoft-certified consultants can provide online or in-person expertise to help companies of any size to design, deploy, administer, and repair a backup/recovery solution based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from older releases of SCDPM or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager implementation for onsite, cloud-based, or hybrid datacenters. Progent can provide occasional help for fixing particularly stubborn problems, or full project management support. Progent can also help you to design Data Protection Manager into a comprehensive disaster recovery plan.
Cisco Network Consultants ASR 1000 Router
Open Now Computer Engineer Catalyst 8500
Cisco has developed a full array of routers including routers designed to provide the protection, performance, and availability demanded by customers ranging from small offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and network availability. Progent can show you how to select and configure Cisco routers to build a solid infrastructure for your IT system and to make it easy to expand as you support new users, open new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide help with a variety of routers powered by Cisco's IOS operating system, including the Cisco 800 series of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.
After Hours Failover Clusters Windows Server 2012 R2 Network Consulting
Windows 2012 R2 Cluster Shared Volumes Computer Consultants
Progent's certified failover clustering consultants can assist companies of all sizes to evaluate the advantages of deploying Windows Server 2012 failover clustering technology to build a powerful fault-tolerant/disaster recovery strategy, assist your organization to design and deploy a Windows Server 2012 environment, provide online and on-premises consulting services and technical support for clusters composed of physical servers or virtual ones, and help you to centralize the administration of clustered servers.
Online Support SQL Server 2019 R Services
Integration Support SQL Server 2019 and Python
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide economical remote and on-premises consulting expertise, software development, and debugging services for organizations of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers plan and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud components into a seamless information management system.
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