Rochester Remote Workers Solutions Consulting Partner
IP Voice Technology Consulting and Support Services
Enlarging your at-home workforce can have a significant impact on IT architecture, security/compliance, and corporate culture. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, manage, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Rochester company to pick the appropriate technologies and follow best practices in creating and operating a safe virtual ecosystem for teleworkers that facilitates collaboration and delivers top value. Progent offers services ranging from as-needed expertise for getting you over occasional technical bottlenecks to full project management to help you carry out business-critical initiatives.
Progent's consultants can assist Rochester, New York businesses to with any facet of building a high-functioning telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, endpoint security, data protection solutions, and unified management.
IP Voice Solutions for Telecommuters
Expanding the corporate PBX environment to include telecommuters is vital to supporting a productive work-at-home solution. A variety of cloud-centric IP voice platforms are used by SMBs to support teleworkers. Many larger organizations rely on Cisco's modern or legacy platforms for IP voice management. Progent can assist organizations of any size to design or maintain a telecommuter VoIP environment that delivers the flexibility, transparency and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to help businesses optimize their existing Cisco VoIP environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced IP telephony capabilities to devices like VoIP phones, media processing products, Voice over IP gateways, and mixed media software used across the network. Unified Communications Manager manages other mixed media services like messaging, video conferencing, and team collaboration networks. For details about Progent's Unified Communications Manager expertise, visit Cisco Unified Communications Manager expertise.
- CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist you to maintain your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other early IP voice products, see Cisco CallManager consulting.
- Cisco IP Gateways provide connectivity with public telephony networks and with clients operating outside the corporate perimeter such as telecommuters. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN architecture to work with these solutions and deliver on-demand configuration and troubleshooting services.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive work-from-home environment for your Rochester, New York company, call
An index of content::
Tracking Service Costs Computer Consultants
24/7 Services Documentation Consultant
Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all billed support activities. Unlike some independent consultants or small support organizations who offer scant documentation or specifics of services performed, each service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the support documentation sent by each consultant to each client. The practice of detailing and organizing service activity results in more efficient support and eliminates a variety of typical problems such as when a support customer is effectively held captive to a consultant who won’t release vital service information.
UNIX Services
Professional UNIX
If your company network mixes Solaris technology with Microsoft Windows, Progent can help you to incorporate your computers into a cohesive environment that permits all your OS platforms to coexist for easy management, seamless information exchange, high dependability, enhanced throughput, and tight protection. Progent's Solaris and Microsoft Windows coexistence assistance offerings feature network infrastructure integration and support, support for Windows services for UNIX, remote network monitoring and management, online network support and troubleshooting, in-person technical support, and Help Desk services.
24/7 CISSP Outsourcing Services
Information Systems Security Architecture Professional (ISSAP) Computer Expert
Progent provides clients access to engineers who have earned some of the computer industry's most prestigious credentials. Progent thinks that customers deserve to know that their IT service consultants have accredited testing plus extensive practical backgrounds so that Progent's customers can use Progent's support with confidence. In many cases, vendor credentials like the Cisco Certified Internetwork Experts confers priority for significantly better vendor support than is offered to uncertified service providers, allowing Progent to deliver clients a better class of computer service. In addition, recognized credentials such as CISA or ISSAP for network security can help enterprise clients to show compliance with regulatory demands by engaging the assistance of accredited industry experts.
Development Firm Microsoft Azure cloud integration
Azure migration Programming Firm
Progent can help businesses of all sizes to move any part of their network infrastructure to the Microsoft Azure cloud. This can simplify network management and lower hardware expense. Azure includes a wealth of cloud services and Progent can help you to understand the advantages and restrictions of different cloud networking models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and resources and ensure that you avoid the typical errors small companies make when moving to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and VPN connections and also to integrate Apple iOS devices and Android smartphones and tablets.
Consult Office Word cooediting
Urgent MCSE Expert Certified Office Word for Android Technology Professional
Progent's Microsoft Office Word and Office 365 Word experts can provide a broad selection of economical online support services to assist your organization to manage your existing Microsoft Word solution or assist you to upgrade to a newer version of Office Word. Support offered by Progent's Word experts include VBA software development, isolating and fixing compatibility issues between various versions of Word, integrating Office Word with different Office apps like Office Excel and Microsoft Outlook or with third-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security and compliance consulting, smart phone synchronization, and online training customized for your special requirements.
SQL Server Analysis Services Consultant
Consulting SQL Server 2014 Reporting Services
Microsoft SQL Server 2014 incorporates significant improvements in critical areas including speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates transparently across all workloads including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and onsite services including planning, configuration, management, troubleshooting, and application development expertise to enable organizations of any size to realize fast return from their SQL Server 2014 deployment.
Consultant Microsoft Dynamics AX
Solomon Application Consultant
Progent can provide you with programmers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system packages to match your particular business needs. Progent’s Microsoft-certified consultants provide experience in Microsoft Dynamics Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also offers custom e-Commerce consulting services for safe, corporate-wide information sharing as well as integration with Customer Relationship Management products.
24-7 FAQ about Senior Network Engineer Home Based Jobs
FAQ about Network Consultants Contract
For answers to frequent questions about being a consultant at Progent, go to Employment at Progent FAQs.
Application Monitoring Consultants
Technical Support Services Remote Network Monitoring
Remote 24x7 monitoring, proactive alarms, and periodic analytical reporting are vital to preserving the proper operation of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of all sizes can afford a degree of protection that was once limited to large enterprises. Progent can provide a variety RMM solutions available as economical service packages designed to help your company to identify and resolve a an array of network issues before they can impact productivity.
PowerPivot for Excel Outsourcing
Expert Microsoft Certified SQL Server Analysis Services Consulting Services
Progent offers the support of certified engineers and seasoned database application developers, database administrators, project managers, Cisco-certified network engineers, disaster recovery planning specialists, and security professionals to help your business to evaluate the potential benefits of Microsoft SQL Server 2012 for your business, install pilot environments at your site or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS platforms, and define an efficient and secure IT infrastructure that helps you maximize the business benefit of SQL Server 2012.
24x7 Microsoft Network Consulting Firms
Microsoft Office System Onsite Technical Support
Progent's pricing policy is to charge for online support and on-site help by the minute. Consequently, you are charged exclusively for delivered support. Progent does not demand a more expensive rate for after-hours or emergency support, and within California or in regions where Progent offers in-person support, Progent does not charge for travel except for emergency calls where on-site time is less than four hours. In addition, Progent imposes no initialization charge and asks no monthly commitment for services delivered during normal business hours. Many support firms demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates large bills for fast fixes so you won't be tempted to permit minor problems to fester.
Microsoft Experts SQL Server 2019 SSAS Consultants
SQL Server 2019 High Availability Consulting
Progent's Microsoft-certified SQL Server 2019 consultants can assist your organization to assess the advantages for upgrading to SQL Server 2019 and can deliver fast remote or onsite contact with consulting experts in solution design and integration, application development, SQL Server management, and network security.
Data Center Colo Help and Support
Data Center Colocation Network Engineer
Progent’s colocation center support services are designed for businesses with equipment located at Internet Data Centers or data center colocation hosting sites and in need of on-demand on-site service at the colo facility as well as off-site support from Microsoft and Cisco Premier experts. Progent provides a full array of data center and IDC and colocation consulting services including system topology evaluation, Windows and Linux server installation and support, troubleshooting for server and communications infrastructure, design and installation of high availability configurations, architecting and deploying layered security structures, firewall integration and troubleshooting, configuring load balancing environments, and creating high-availability server clustering configurations.
Exchange 2016 Migration Planning Configuration
Exchange 2016 Migration Specialists
Progent can assist your business in all phases of your upgrade to Microsoft Exchange 2016 such as planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing for high-availability client access services; designing, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
Cisco Certified Expert GIAC Security and Compliance Test Engineer
Best GIAC Security and Compliance Check Services
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of IT security professionals. GIAC accreditations are recognized by businesses and government organizations all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide support for all of the network security capabilities addressed within GIAC accreditation including auditing network vulnerability, security incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions.
Professional Microsoft Access development
Microsoft Access report formatting Design Firm
Progent can provide cost-effective online support for all releases of Microsoft Office Access including Access desktop and Access Web App and offers advanced assistance for application programming, database conversion, performance tuning, BI reporting, and maintenance. Progent also can provide custom online classes for Office Access application development and database management.
Computer Consultant Data Center
Networking Support Enterprise Windows
For large businesses, Progent can leverage internal IT groups by providing world-class background in supporting critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server consulting. For the nationwide or global businesses with branch offices, Progent can perform as a seamless local supplement of enterprise network management. Progent’s enterprise support services include corporate-wide security, online branch office support, system design, Sarbox conformance, project planning, and top-level support for multiple location network environments powered by Enterprise Windows. Progent can provide field consultants and specialists to help with a site move or office move, or a network designer to assist with building or utilizing an Internet Data Center or co-location site.
Excel PivotTable Developer
Excel and SQL Server Professional
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a broad variety of online support services to assist your organization to design, develop, test, install, administer, and troubleshoot business applications based on any release of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist your business to move your legacy Excel solutions to the newest releases of Excel, support Excel on iOS-powered iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility problems between different versions of Excel. Progent offers on-demand help to clients looking for a fast solution to a stubborn issue related to Office Excel and Progent also offers full project management support for migrating or developing line-of-business application software based on Excel. Progent's cost-effective webinar training classes for Office Excel can be custom tailored to meet the needs of individuals or groups.
Outsourcing Meraki Outdoor Wi-Fi AP
Meraki Outdoor Wi-Fi Access Point Technical Support Services
Progent's Cisco Meraki wireless access point consultants provide remote and onsite support services to assist businesses of any size to design, install, maintain, expand or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can assist you to set up and manage Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a branch office to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco products including Catalyst and Nexus switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that delivers identical access, responsiveness, security, manageability and availability for wired and Wi-Fi users irrespective of their mobility or device.
Hyper-V 3.0 Virtual Server Consultants
Network Consulting Microsoft Hyper-V 3.0 Virtual Machines
Progent's Microsoft-certified professionals can assist you to evaluate the potential advantages of Hyper-V-based server virtualization for your business, conduct pilot implementations to verify Hyper-V's compatibility with your line-of-business applications, evaluate your network architecture for optimal operation with virtualization solutions, help you in migrating to Microsoft Windows Server 2008 and setting up Hyper-V, educate your network management staff to monitor and manage Hyper-V, provide expert consulting support for improving the protection of your virtual machines, establish and test disaster recovery processes that maximize network uptime, and provide ongoing consulting and maintenance including low-cost online troubleshooting and turn-key Help Desk outsourcing.
Engineers Private Cloud Virtual Datacenter Hosting
ProSight Virtual Hosting Consultant
Progent's ProSight Virtual hosting services offer small and midsize companies a variety of advantages including reduced capital expenditures, reductions in operational costs, improved management focus, enterprise-class security, enhanced availability, and regulatory compliance.
24/7 Offsite Employees Endpoint Management On-site Support
Work from Home Endpoint Management Technology Consulting
Progent can help small and mid-size companies to implement centralized endpoint management and monitoring systems for maintaining endpoints operated by an offsite workforce.
Professionals Remote Desktop Connection Client for Mac
VirtualPC for Apple Mac Support and Help
For businesses with a mix of Apple Mac and Windows computers, there are two popular alternatives for using Windows-dependent software on macOS or OS X: remote access to an actual Windows computer or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to connect an Apple Mac to a remote Microsoft Windows-powered computer to use Windows software and share system resources. Microsoft's Virtual PC for Apple Mac simulates Windows on an Apple Mac system so you can use Windows software directly. Progent's Mac technology support experts can assist you to manage these products for running Windows applications on your Apple Macs and can also assist your business to assess and install third-party solutions for Microsoft Windows PC simulation.
After Hours Microsoft Server Virtualization Integration Services
Microsoft Server Virtualization Computer Engineer
Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server 2003 operating system and based on software originally produced by Connectix, delivers the power needed to accomplish server consolidation, application migration, and server quarantine projects through virtualization techniques in an enterprise-class IT network with advanced expandability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at companies wishing to enhance ROI in application programming and testing, migration from legacy mission-critical applications, and server consolidation. Progent's professional Virtual Server consultants can assist your IT staff to assess and integrate MS Virtual Server.
Juniper Firewall/VPN Cybersecurity Consultancies
Security Certification Juniper NetScreen 5200 Firewall
Progent's Juniper-certified NetScreen consultants can help you to install and integrate NetScreen 5200 and 5400 routers, upgrade from previous NetScreen products to the latest Juniper technologies, and repair infrastructure issues in Juniper-only or mixed-technology environments.
SCCM Intune Integration Configuration
Configuration Manager Technical Support Services
Configuration Manager automates software provisioning and updating, simplifies security and compliance settings control, inventories network resources, protects against company data leakage, performs network health monitoring, enables secure end-user self service, and delivers a common point of control for managing multi-operating system ecosystems running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud specialists can help your organization with any facet of planning, implementing, using and troubleshooting a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.
System Center 2016 Azure Integration Outsourcing
System Center 2016 Troubleshooting Support and Setup
Progent has over a decade of background configuring, maintaining and troubleshooting the core platforms that make up Microsoft System Center and can assist your organization to plan, configure, maintain, and repair your System Center solution to optimize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent's consultants can assist you to migrate to the latest version of Microsoft System Center from a previous release or from a third-party IT management solution to provide the advantages of best-in-class provisioning, automation, security and compliance, plus infrastructure and application availability and performance monitoring.
Altaro VM Backup and VMware Technical Support Services
Troubleshooting Altaro VM Backup Deduplication
Altaro VM Backup software provides small organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud architectures and also supports low-cost backup to Azure Block Blob storage. Top capabilities include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as short as five minutes for minimizing your Recovery Point Objective, military-grade encryption, item-level recovery capability for specific files and emails, extensive support for Windows Server Cluster Shared Volumes and VMware vCenter for handling large-scale environments, and support for Microsoft VSS technology to back up live virtual machines without downtime. Progent is a certified Altaro partner and can provide a wide range of consulting services to help you to design, install, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.
Juniper Junos Network and Security Manager Consultants
Firewall Audit Juniper Junos os
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Remote Workers Helpdesk Network Consultants
Remote Workforce Helpdesk Services Configuration
Progent offers small and mid-size organizations supplemental or comprehensive Help Desk support for teleworkers.
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