Enlarging your at-home workforce can have a major effect on network infrastructure, security/compliance, and corporate workflows. Progent has two decades of background assisting small and mid-size businesses to design, deploy, manage, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Rochester company to select the right tools and follow leading practices in creating and operating a secure virtual solution for telecommuters that facilitates collaboration and delivers maximum business value. Progent offers services ranging from as-needed expertise for helping you over challenging IT roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Rochester, New York businesses to with any facet of building a high-functioning telecommuting environment by providing infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk augmentation, endpoint security, data protection solutions, and streamlined management.

Security for Teleworkers
Remote workers commonly run their own computers and work in an unsecured area. This worsens their vulnerability to cyber attacks and calls for careful use of security appliances, remote monitoring, and the enforcement of security policies in compliance with best practices. Progent's seasoned roster of certified cybersecurity experts can assist your business to plan, implement and administer a modern cybersecurity environment that safeguards sensitive information in IT networks that include remote workers.

  • Firewalls allow companies to create a network that can be securely utilized by on-premises users as well as by telecommuters, mobile users, vendors, clients, and the public. Modern firewall devices allow you to assign and control different permissions to different groups of users and to scale your IT network and adjust your security as your business evolves and as network attacks grow more sophisticated. Progent supports both new and older security appliances from all leading vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To find out more about Progent's firewall integration expertise, refer to firewall integration and support expertise.
  • Online Endpoint Security Monitoring makes it easy to track the various computers utilized by at-home workers and either block or spot and respond to the latest threats such as ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on each protected endpoint, watching all activity and using state-of-the-art behavioral threat analysis to identify new attacks before they can spread. When an attack is discovered, ProSight Active Security Monitoring instantly isolates the infected endpoint device from the corporate network to quarantine the threat. Because the ProSight ASM agent is autonomous, endpoints stay protected even if they are offline. For details about ProSight ASM, go to remote endpoint security monitoring for teleworkers.
  • Security Audits can assess the vulnerability of your network to all types of external and internal security attacks for a network that incorporates telecommuters. Progent can run online, automated security inventory software for quickly and economically uncovering a broad range of security weaknesses that can be surfaced via the Internet. Progent's endpoint security audit experts, which can be provided by security professionals with top certifications including CISM, ISSAP, and GIAC, can help your company to evaluate your processes and policies and assess your IT architecture to enable you to implement top-level protection for your telecommuters.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient telecommuter solution for your Rochester, New York business, phone 1-800-993-9400 or visit Contact Progent.



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  • Les Kent has a 35-year track record of effective technology integration, executive management, marketing, and operations. He has shown a talent for developing sophisticated IT solutions during his time as as a system designer, application developer, project manager, implementation consultant, and problem solver for small companies, new ventures, and major corporations.

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